Anyone know how to unlock the Captivate once it's rooted? Or do I need to buy a code from one of those sites? Thanks.
jentech said:
Anyone know how to unlock the Captivate once it's rooted? Or do I need to buy a code from one of those sites? Thanks.
Click to expand...
Click to collapse
Did'nt they pass some law or loose some class action suit, after 90 days in good standing or something like that AT&T has to give you the unlocked code... The only exception I think was the Iphone, something about thats apple's terms to unlock or not....
http://www.mobileburn.com/news.jsp?Id=9533
You're in the same boat as me. I bought one today knowing it was locked and might not have a code available for a few weeks from one of the "usual" places.
If you did like I did and bought it legit from an AT&T store, there's a chance you can call up AT&T tomorrow (what I'm trying) and get it unlocked all proper like. Otherwise, you may be in for a bit of a wait.
mk69 said:
Did'nt they pass some law or loose some class action suit, after 90 days in good standing or something like that AT&T has to give you the unlocked code... The only exception I think was the Iphone, something about thats apple's terms to unlock or not....
Click to expand...
Click to collapse
Problem is I bought it outright from Best Buy today to use on Rogers in Canada, so I don't have an ATT account. I thought the unlock would be relatively painless.
Croak said:
You're in the same boat as me. I bought one today knowing it was locked and might not have a code available for a few weeks from one of the "usual" places.
If you did like I did and bought it legit from an AT&T store, there's a chance you can call up AT&T tomorrow (what I'm trying) and get it unlocked all proper like. Otherwise, you may be in for a bit of a wait.
Click to expand...
Click to collapse
There's a guy in Burnaby who says it can unlock it using a cable, not a code. Going there tomorrow. Will let you know.
jentech said:
There's a guy in Burnaby who says it can unlock it using a cable, not a code. Going there tomorrow. Will let you know.
Click to expand...
Click to collapse
Please do.
Croak said:
Please do.
Click to expand...
Click to collapse
..and likewise let me know how you make out with AT&T.
Yeah me too. One reason I'm hesitating to buy it is that it's sim locked to AT&T. Since I also travel to other countries, I really need a totally unlocked phone. Please let us know how it turns out.
Phoned AT&T this morning and was told that the Captivate cannot be unlocked, at least not right now.
I called back (sometimes that helps) and chatted with another rep. and was told that AT&T has a 10 month exclusivity to the Samsung Captivate, and there would be no unlock until then.
10 months?? exclusive?? Get a clue AT&T, this thing is available on every major network, and unlocked on most.
If you don't have a post-paid AT&T account, you will get no help from AT&T for this unlock.
But most AT&T reps have no clue what it is. You have to explain to them. But only if you meet the qualification (post-paid, at least 90 days etc.).
can someone check this?
http://www.unlockallcellular.com/samsung-i897-captivate-unlock-code-p-59175.html
http://cellunlocker.net/blog/2010/06/29/how-to-unlock-samsung-captivate/
DarkVasyaK said:
can someone check this?
http://www.unlockallcellular.com/samsung-i897-captivate-unlock-code-p-59175.html
http://cellunlocker.net/blog/2010/06/29/how-to-unlock-samsung-captivate/
Click to expand...
Click to collapse
Yeah unlockallcellular is a legit site.
_Opiate_ said:
Yeah unlockallcellular is a legit site.
Click to expand...
Click to collapse
so, it works?
I'll find out shortly...I did an order with Unlockallcellular a few minutes ago.
Croak said:
I'll find out shortly...I did an order with Unlockallcellular a few minutes ago.
Click to expand...
Click to collapse
I've tried the second one and they came back with 'no code found', and refunded my money.
I also phoned AT&T with my brother's account info and they told me 'can't unlock the phone for 10 months due to it's an AT&T exclusive phone'.
I called AT&T as I have a Premier Account with International calling and always get a subsidy sim unlock, but they were unable to find the unlock code. It seems that these are not available yet. AT&T might be blocking them for a while since the phone is so new.
Tried www.cellunlocker.net/www.unlockcodesource.com and they could not find a code for my phone either. Just ordered from www.unlockallcellular.com. Lets see how that goes.
For some reason, my IMEI ends with /2 after the usual 15 numbers. Anyone know why?
same here, 16 digits/2
My order with unlockallcellular.com is showing as Generating Code... at the moment.
Not getting my hopes up at this point though.
Order is still pending, but they have updated their website, the Captivate is now listed as Not Available.
Bummer.
Current Provider Price Available Delivery Time
AT&T / Cingular - US $7.99 NO 6 to 24 Hrs
Keep us posted if you find anything. I'm waiting on my phone (I'm out of the country too). Hopefully they figure things out in the next week or so. Hope I don't just end up with an expensive new toy...
I am starting to think that this has something to do with our weird IMEI's that end with /02. Maybe some new sim lock feature that Samsung and AT&T have come up with to prevent unlocking. Does anyone know the Vibrant and Galaxy S IMEI formats? Do the have 15 digits and the /02?
Sent from my SAMSUNG-SGH-I897 using XDA App
Related
So I'm heading to Scotland in May on the 20th and was hoping to unlock my new Sidekick 4G before the trip but it seems Tmobile has not updated their systems with the proper unlock codes for the newest device. Samsung has agreed to help me but I need to provide them T-mobiles NCK or Network Control Key. After trying to take to T-mobile to get the key they simply tell me they cannot provide it and will simply input my request to unlock.
Has any one had any luck yet unlocking this or maybe know the NCK that I need to have Samsung do it for me?
Please and Thanks all around I appreciate any and all help!
*Oh and throw my hat in for the Rom/Theme development too!*
archangel52005 said:
So I'm heading to Scotland in May on the 20th and was hoping to unlock my new Sidekick 4G before the trip but it seems Tmobile has not updated their systems with the proper unlock codes for the newest device. Samsung has agreed to help me but I need to provide them T-mobiles NCK or Network Control Key. After trying to take to T-mobile to get the key they simply tell me they cannot provide it and will simply input my request to unlock.
Has any one had any luck yet unlocking this or maybe know the NCK that I need to have Samsung do it for me?
Please and Thanks all around I appreciate any and all help!
*Oh and throw my hat in for the Rom/Theme development too!*
Click to expand...
Click to collapse
BUMP +1
I'm curious as well...
I'm no expert at unlocking phones, but gutty posted a suggestion: this thread.
It may be possible to do it this way, but I wouldn't be for sure. On the sk4g, the nv_data.bin is located in /efs/root/afs/settings/nv_data.bin
Yeah, if someone could attempt the process at the above mentioned link that would be great. Your other option is to use a third party to unlock the sidekick. unlockallcellular.com is supposed to offer an unlock.
My sidekick will be arriving this week, from the States, so hopefully an unlock will be coming soon. If not, I will try the third party i mentioned and report back if it works.
I don't mean to thread jack, but does anybody know if this phone will be on any other carrier other than T-Mobile? I have AT&T, and I want to get it, but I also want the 3g to work also...
i tried the unlock process... no luck tried to get code from unlock freedom also no luck i need the phone unlocked asap because my gf leaves the country in 2 weeks.
Maybe Try unlockr.com
Sent from my SGH-T839 using XDA App
Its Totally unlockable by code!
BUT you will need to get the code from "Samsung manufacturer" method rather than tmobile. Tmobile database will not have the NCK code.
Try cellunlocker.net , but it can be pretty pricey to unlock that fine pie of machinery
hope that helps!
So just wanted to update everyone whos wondering I contacted T-mo a 2nd time after not hearing anything for a week. They re-submitted my request and within 48 hrs I had my unlock code and did the deed with no issues. Hope this helps those in need.
archangel52005 said:
So just wanted to update everyone whos wondering I contacted T-mo a 2nd time after not hearing anything for a week. They re-submitted my request and within 48 hrs I had my unlock code and did the deed with no issues. Hope this helps those in need.
Click to expand...
Click to collapse
Do you just call customer service and ask for an unlock code?
YES Tmobile will give you the unlock code for any phone on the following prerequisites
1) that is was used on a Postpaid LINe simcard for a week
2) you fax them the receipt that you bought any tmobile phone unlocked
this is how i did it with my LG Optimus T i got last easter prepaid at $158
Yes!
That's all there is to it.
No fees, No hassle.
Received my unlock code from unlockallcellular.com .
Order was placed, 5/3/2011, received my code, 05/12/2011. Worked fine.
I was a bit upset with the turnaround time, but they blamed T-mobile's database for that.
So, if any of you are unable to have T-mobile unlock the device for you, the company above, can do it fine.
iunlock said:
BUMP +1
I'm curious as well...
Click to expand...
Click to collapse
I can help you pm me if you are interested
Hi all, I just bought the Sidekick yesterday and I was wondering if buying an unlock code is the only way Im getting it unlocked.
vicmora5 said:
Hi all, I just bought the Sidekick yesterday and I was wondering if buying an unlock code is the only way Im getting it unlocked.
Click to expand...
Click to collapse
If you bought yours from the T-Mobile store like me, they said I had to wait one week before they would give me an unlock code.
The Pope of Dope said:
If you bought yours from the T-Mobile store like me, they said I had to wait one week before they would give me an unlock code.
Click to expand...
Click to collapse
Yeah I bought it from a T-Mobile store, so after the week what? I just call them for the code?
vicmora5 said:
Yeah I bought it from a T-Mobile store, so after the week what? I just call them for the code?
Click to expand...
Click to collapse
Sure, you could do that, or actually go to the store, but the reps pissy for doing what they are supposed to do. Its all up to you.
The Pope of Dope said:
Sure, you could do that, or actually go to the store, but the reps pissy for doing what they are supposed to do. Its all up to you.
Click to expand...
Click to collapse
Thanks. I actually had to drive quiet a ways to the tmobile store because we dont have one in town so Im hoping it doesnt have to come to that.
Has anyone tried the method outlined there:
http://forum.xda-developers.com/showthread.php?t=980157
It's for the GS4G, but I believe they share the same radio so it may be worth a try.
There's also this post in the same thread:
http://forum.xda-developers.com/showpost.php?p=13570826&postcount=89
I just tried to get an unlock code from T-Mobile but it wouldn't work since I had just gotten an unlock code for my G2x recently and I have to wait 90 days. I bought both the G2x and MyTouch 4G Slide out of contract for full price for use on FlexPay but I still couldn't convince them to give me the code. What are my options? Anyone know of any sites where I can buy an unlock code for this phone? I travel a lot and I really need this phone to be unlocked asap.
Try this site: http://www.htcimeiunlock.com/
I've never used it but it looks pretty reliable
Typed in my IMEI to get checked and no luck. No unlock code available on that site either. I guess HTC just hasn't released it yet and it'll take some time. Thanks though.
Uh-oh. I might hold off on purchase if unlock codes aren't available yet....
I just came across these guys
http://unlockthatphone.com/
Not sure how legit they are though.
http://forums.crackberry.com/unlock...unlockthatphone-com-its-nice-meet-you-540727/ - Their post there seems to be legit..
Anyone willing to give it a go?
Okay so I actually got two honest replies (I think) when I asked two websites about the unlock code. HTCimeiUnlock.com and UnlockThatPhone.com both told me that HTC updates their database every 3-4 weeks with new unlock codes and until then no one can unlock it and both of them will inform me once the unlock is available. My phone must have been manufactured super recently and the wait shouldn't be too long til the unlock code is available so when I know I'll update back.
Fair enough mate. Do report back on how you go.
This effectively means if I purchase this phone now, it will be of not much use to me... I'll just keep looking for a good deal.
Okay so even better news. I tried the T-Mobile live support chat again and for some reason this time the rep has put in my request for an unlock code so hopefully I'll just get it emailed from T-Mobile for free! I'll let you guys know how long it takes. This time I did make it a point to mention that I purchased the phone for full price from a T-Mobile store, not on contract pricing. But I feel like I just got lucky with the another T-Mobile rep.
I like the initiative mate. Hope it works out for ya. If you don't mind me asking, what details did they ask you for before lodging your request for an unlock code?
I'm wondering because if I import this phone (Sydney, Australia), would I be able to get them to lodge a request for me over the internet via live chat, without giving away the fact that I'm overseas?
Cheers
You'll need to have a T-Mobile account because they ask all your account details. Soon enough all these unlocking websites will have the codes available to unlock the phones so by the time you'll get one down to Australia it won't even be a problem. I just got the email from T-Mobile so now I can unlock mine! Good luck to you.
Nice one mate.
I took the dive......................... *heartbeat speeds up* I bought the device off E-Bay US... USPS should have a package for me next week..can't wait. Here's hoping the unlock codes are released by then. If not, I'll just have to use the phone's other countless features..
Let us know how this goes. I'm going to want to unlock as soon as I take a trip out of the US
I can get the codes for MyTouch 4G Slide
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=320740768019
fr0z3n said:
I can get the codes for MyTouch 4G slide
Click to expand...
Click to collapse
Are you going to try?
Hi
I confirm that it works fine
i'll receive the unlock code in less than 30min
ekwon said:
Hi
I confirm that it works fine
Click to expand...
Click to collapse
Great! My brother will bring one back from the us so i'm glad i can use it
Unlocking worked with the ebay link. I can use the phone right now but internet (not) yet. I set the APN right but no luck yet.
(update: probably some APN auth setting that was wrong. Internet connection works over 3g).
CJ_ said:
Nice one mate.
I took the dive......................... *heartbeat speeds up* I bought the device off E-Bay US... USPS should have a package for me next week..can't wait. Here's hoping the unlock codes are released by then. If not, I'll just have to use the phone's other countless features..
Click to expand...
Click to collapse
CJ, I'm in Australia also, i wanted to know if you got the phone and managed to unlock it.
I was'nt sure if the phone would work here.
how did it all go?
is there no way to this with root and gfree script? worked on the mytouch 4g non-slide
[edit]
it seems using gfree is a bad idea, it should be ported to a certain phone.
G2 and MyTouch 4G are supported, others not.
Using an unlock service on ebay worked for me
[/edit]
rajp said:
CJ, I'm in Australia also, i wanted to know if you got the phone and managed to unlock it.
I was'nt sure if the phone would work here.
how did it all go?
Click to expand...
Click to collapse
Hi Mate,
Yes, I did get the phone. I bought it off ebay. It took 18 days. If you do purchase it off ebay, make sure you don't use USPS - they are slow as.
After I received the phone, I got it unlocked via ebay ($20) and then bought an Optus Sim. I can happily report that it is working 100%, no issues what so ever.
Great device. No complaints so far.
Hi guys,
I've tried all the major unlockers online and could not get an unlock code. Has anyone had any luck?
Has anyone been able to this? I'm stuck with my n9 until I can get this puppy unlocked.
Call up T-Mobile and they probably will
Sent from my HTC One S using Tapatalk
ekolb123 said:
Hi guys,
I've tried all the major unlockers online and could not get an unlock code. Has anyone had any luck?
Click to expand...
Click to collapse
eBay has codes for like $15
Got a code through a great guy on ebay, LOCKPOP.
ekolb123 said:
T-mobile refuses to give me a code as I am not a customer in good standing, every unlocker comes back with nothing - the code just cannot be found. If someone here is with T-mobile USA and gets me an unlock code, ill pay pal 30 bucks no problem. Email me at [email protected] or message me here, any help would be greatly appreciated!
Click to expand...
Click to collapse
Its probably because its new. Wait a few weeks and they'll have em
Sent from my HTC One S using Tapatalk
Have you tried HTC SIM Unlock? http://www.htcsimunlock.com/#oid=1096_1
They list the HTC One S and I've used them several times with no issues.
cellunlocker.net worked for T-Mobile USA One S
Call T-Mobile
Just call up T-Mobile. They will shoot an e-mail to HTC and intern forward you the code with in 3 days.
Josh-
ricosuaveishere said:
Just call up T-Mobile. They will shoot an e-mail to HTC and intern forward you the code with in 3 days.
Josh-
Click to expand...
Click to collapse
I'm curious, what reason do you give for needing to unlock?
coolguy9379 said:
cellunlocker.net worked for T-Mobile USA One S
Click to expand...
Click to collapse
Yeah I was about to post I saw this video of them successfully unlocking One Tmo S....
http://cellphoneforums.net/htc/t342...-code-use-other-networks-htc-one-s-phone.html
JohnHenrySDM said:
I'm curious, what reason do you give for needing to unlock?
Click to expand...
Click to collapse
I have unlocked several phones through T-Mobile customer service. I simply tell them I am travelling oversees and need to use a GSM sim card from an oversees provider. Usually I would receive a response within a few days, but have seen 24 hour turnaround times before. The official name for the code is "subsidy unlock code" -at least at ATT they called it that. I think the only limitation is that TMOUS will only unlock 1 phone within a 90 day period per phone line or something like that. Good luck.
I tried to get an HTC One S code from Cellunlocker.net and it initially came back "not found" as they said its too new so try back a week later. I waited a week and a half and the code came back and it worked. Film it and you can get it for free sometimes!
http://www.youtube.com/watch?v=pVdFXFMca6Q
mine also said couldn't find
ekolb123 said:
Got a code through a great guy on ebay, LOCKPOP.
Click to expand...
Click to collapse
I'm interested in unlocking this phone for a canadian network, wind. How long did it take to receive the code?
About 3 days, he was the only guy who could unlock it for me.
JohnHenrySDM said:
I'm curious, what reason do you give for needing to unlock?
Click to expand...
Click to collapse
Usually tell them you are traveling abroad and need it unlocked to use another sim card while you are over there. I have had several phones unlocked that way.
I have also just said "I need my phone unlocked for personal reasons" and generally they do not follow up with a why.
Telus is now offering the Blue/gray. Not sure if that would be any easier though.
Oreellyfool said:
Usually tell them you are traveling abroad and need it unlocked to use another sim card while you are over there. I have had several phones unlocked that way.
I have also just said "I need my phone unlocked for personal reasons" and generally they do not follow up with a why.
Click to expand...
Click to collapse
Yeah, I work for T-Mobile in tech care and we don't care what the reason is really. You can do it for any reason at all as long as your account is eligible. I don't remember all the requirements but the major ones are these:
active account for at least 40 days (might be 45)
not delinquent, nothing past due on your account
not received another subsidy unlock code in the last 90 days for that phone line
There are other things they will check also, but those are the major points we look at. It's real easy though, we just ask for your IMEI and and email address and fill out an electronic form that goes to a department that gets sim unlock codes from the manufacturers. You will usually get an email with unlock code and instructions within 48 hours.
ekolb123 said:
Got a code through a great guy on ebay, LOCKPOP.
Click to expand...
Click to collapse
Can you please give their email here. THanks !
Just wondering if I decide to use a tmobile prepaid sim in it.
UPDATE for the lazy folks:
Yes, this can be sim-unlocked
Currently, this is the only unlocker who is able to: http://unlockphonenetwork.com/unlock/3
Turnaround time is 12-24 hours.
No, this phone does not have 3g on T-Mobile, only 2g EDGE speeds are possible.
I thought you were going to go use whatever phone "real men" use?
mesasone said:
I thought you were going to go use whatever phone "real men" use?
Click to expand...
Click to collapse
HAHAH! +1 on that, I was thinking the same thing when I replied but was gonna keep it a little more friendly.
Weren't you anti the 1x just yesterday?
2G uses the same basic GSM frequencies as phone calls, I think. If you can make a call, you can get 2G. Really slow 2G...
Just as an update, I have two pending unlock requests for the HTC one X from different companies (got a good deal so the two were only $15 combined).
The first one I tried failed and they refunded my money. Hopefully someone can unlock this device.
Any update on this ?
katamari201 said:
2G uses the same basic GSM frequencies as phone calls, I think. If you can make a call, you can get 2G. Really slow 2G...
Click to expand...
Click to collapse
Not necessarily true.. if you use a newer tmobile sim card you will only be able to make calls and text, there is no Edge unless you use an older sim card.
Sent from my HTC One X using xda premium
Plan on bring this phone overseas.
anyone have success unlocking sim?
I've asked www.htccode.com they said, they can unlock all htc device.
Which service you guys use?
i've been planning to buy the HOX from at&t and unlock it...any luck ?
http://unlockphonenetwork.com/
Check with them, if its successful let us know the result ?
sanchitgrover said:
http://unlockphonenetwork.com/
Check with them, if its successful let us know the result ?
Click to expand...
Click to collapse
All as an update, still no word on my two pending unlocks. The company I tried but refunded me was Cellunlocker.net
The two places I have a pending unlock with are cellunlock.net and UnlockMagic.com Update FAILED
Pending some word from them I will gladly try other services, but I can't afford to pay everyone to unlock my phone
demarton said:
Plan on bring this phone overseas.
anyone have success unlocking sim?
I've asked www.htccode.com they said, they can unlock all htc device.
Which service you guys use?
Click to expand...
Click to collapse
HTCcode.com doesn't even let me proceed after telling them my IMEI.
Since there is more action in this thread than my thread with the same question, I'll post here. Thanks for trying those that their phones already. I'll try some of the other services not yet tested once I get mine.
I'm starting to think I've purchased an iPhone now. Lock bootloader, no carrier sim unlock. Google Voice not working fully.
i'm waiting aswell, my bro and i will be spending 1100$ for 2 devices, so we dont wanna be stuck with devices that cant make calls (
ver2go said:
Since there is more action in this thread than my thread with the same question, I'll post here. Thanks for trying those that their phones already. I'll try some of the other services not yet tested once I get mine.
I'm starting to think I've purchased an iPhone now. Lock bootloader, no carrier sim unlock. Google Voice not working fully.
Click to expand...
Click to collapse
Even when I purchased my iPhone at full price it came sim unlocked on AT&T. The One X on the other hand.....
Well, UnlockMagic.com just failed and gave me a refund.
I went ahead and purchased an unlock from http://unlockphonenetwork.com and in record time they refunded my money. They claim there is a method (http://unlockphonenetwork.com/products-page/htc-unlock-codes/htc-unlock-code-not-found?cid=25) but its $30 and will take 12-24 hours.
In the interest of science, and of course getting my phone unlocked I am taking the plunge now.
my bro is currently in the US, he'll be leaving on the 11th, so i don't think i've got much time :S
Sorry for the crazy amount of posts, but those subscribed may not have seen all my updates (and they were plentiful).
The quick summary:
cellunlocker.net - failed
unlockmagic.com - failed
first attempt at phoneunlocknetwork.com - failed
cellunlock.net - pending
htccode.com - wouldn't let me proceed after sharing my IMEI
QUESTION - if they manage to unlock the BL, will that also allow us to make it SIM-free ?
I jumped on the S21+ T-Mobile variant as it was offered with extra $100 off, cheaper than unlocked. I assumed the phone would be able to be used on any carrier since it would be fully paid off. But inserting my Verizon sim, I'm greeted with it saying the sim is unlocked and a reason code 132. Anyone have any ideas on what's going on, what I should try, or just return for unlocked version?
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
chazfarote said:
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
Click to expand...
Click to collapse
Thanks. I'm working with T-Mobile now, and they have suggested that I make a T-Mobile account then try to unlock it. Hoping all goes well
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Seamonkey79 said:
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Click to expand...
Click to collapse
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
jcrompton said:
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
Click to expand...
Click to collapse
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Was it @TMobileHelp that you actually tweeted
Download tmobile device unlock app from playstore and try unlocking.
krisology said:
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Click to expand...
Click to collapse
So thank you for the suggestion. The Twitter TMobile contact was the secret. After hours on the phone with T-Mobile support (and without being super critical they were just NOT very knowledgeable .... I think I knew more than they did) the Twitter alternative was quick and easy. They added the IMEI to their system and I was unlocked in less than 24 hours.