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Can't get into download mode

First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.

D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Have you tried holding both volume buttons as the power cord is inserted? Lol sorry i had to laugh at myself.

D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Alright, its been a while since I've troubleshot on stock but, here goes. If you can't get download mode,(Pull battery, reinsert, hold both VOL +/- while plugging in USB) try this first:
Make sure the device is off.
Power it up and repeatedly tap the far left soft key until the phone boots.(now i'm not 100% sure, but I think the ATT bootanimation has to show up first before tapping, but trying won't hurt)
If that doesn't work you could try a hard reset: (Warning, this WILL erase all data)
To make my life easier, I'll just link the how-to's lol:
LINK
LINK
Now these have slightly varying methods, so I linked both. Good luck!

Hopefully you have already fixed the problem by now, but one other thing to consider is the possibility that the USB port is messed up. This can happen pretty easily on these phones if you use a USB cable other than the one that came with it. It is possible for the phone to get confused and think that there is a cable plugged in even when there isn't. I have this problem with one of my Infuses and it causes the exact same symptoms you have described. I usually just plug in the original cable and wiggle it around a little, then unplug it and try it again.
In my case the problem started when I unknowingly plugged a Logitech USB cable covered in mustard into my phone. Don't ask how it got there because I sure as heck don't know. All I can say is I now keep my cables away from my three year old.

I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.

D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
Try these steps.
1. switch off the phone.
2. remove the battery.
3. connect the phone to computer (without battery)
4. press both volume up and down buttons.
5. put the battery and wait to open in download mode.

Yeah I have the same problem, and it is my first and only att phone without an upgrade till 2013. If you figure out how to fix it please tell me.

please give a solution to dis problm i'm facing the same problem
whenever i'm inserting the battery with out pressing the power button my infuse switch on's and go on repeating the samsung logo....

prudhvi11 said:
please give a solution to dis problm i'm facing the same problem
whenever i'm inserting the battery with out pressing the power button my infuse switch on's and go on repeating the samsung logo....
Click to expand...
Click to collapse
Have you tried doing what is said in this thread?
Sent from my SAMSUNG-SGH-I997 using xda premium

Crinkypops said:
Have you tried doing what is said in this thread?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
yeah i had done it while trying in ur manner it goes into the charging mode and keeps restarting....
---------- Post added at 05:44 PM ---------- Previous post was at 05:34 PM ----------
D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
I'm facing the same problem
had u got any solution for dis one...

My sister had the exact same problem with her phone.
take battery out. insert USB cable, hold both Vol Up/Down, insert battery.
If not use a USB Jig
http://www.youtube.com/watch?v=Rdn5GoRjhn0
and don't use the culprit charger/Usb cable that threw your phone into this mess!

hey XDA my infuse is workin
what i did is just gave my infuse a one day rest without doing anything(with battery removed)
and thanx all for ur suggestions...

My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
Hi ther,
Even I have similar kind of issue not sure if you got any solution. Can anyone help me getting this fixed.
Thanks in advance
AK
D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse

Sounds like power button is stuck.... a few threads here on the subject. Good luck.
Sent from my GT-I9300 using xda premium

My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
I removed casing and checked the power key it looks all fine.
Pony Express said:
Sounds like power button is stuck.... a few threads here on the subject. Good luck.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse

anandvia said:
I removed casing and checked the power key it looks all fine.
Click to expand...
Click to collapse
The power button should make a distinctive clicking sound when pressed. Are you getting that sound?

My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
Yes it makes clicking sound when I press. Is JIG is the only option left ?
Pony Express said:
The power button should make a distinctive clicking sound when pressed. Are you getting that sound?
Click to expand...
Click to collapse

anandvia said:
Yes it makes clicking sound when I press. Is JIG is the only option left ?
Click to expand...
Click to collapse
Just a quick review of download mode: Pull battery.
Connect USB to phone from a known working USB port on computer. (Infuse drivers installed.)
While continuing to hold down both volume up and volume down (no power button),
insert battery.
Should see download mode screen after 2-4 seconds.
If no, a jig is the least expensive option at around $2. You can also send it to a repair service, think I read that is around $50.00. Good luck.

anandvia said:
I removed casing and checked the power key it looks all fine.
Click to expand...
Click to collapse
even tho it look fine, you should attempt to clean it..mebby a electronic cleaning solution

D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
Same issue ı am desperate

HTC One S shuts down and won't turn on, no charging led.

Hi,
yesterday I pulled my One S out of my pocket, opened up the browser, made a search on google and all of a sudden, while the page was loading the screen turned off, completely black. The capacitive buttons stayed awake for 4-5 seconds, then they turned off too.
Completely dead, the phone won't turn on anymore, not even in recovery mode. If I connect the wall charger the charging led doesn't light up, although I can feel the phone is heating (as usually happens when charging).
I've tried connecting it to the pc via usb and windows after a while, detects a peripheral named "qhsusb_dload". I've read on google that this isn't any good... Anyway, even connected to the pc (for hours) the charging led doesn't light up.
No signs of life from my One S... :crying:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.

I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.

There's no way I can enter bootloader. The phone shows no signs of life (no capacitive buttons, no charging led, nothing at all)...
One thing that maybe is important: for about a month, I've been experiencing a strange battery drain. The drain used to occur even if the phone was in deep sleep (I'm sure about this because I've checked with cpuspy and anyway I hadn't installed any new apps for quite a while), at a rate of 7-8% each hour. I could leave the phone on the desk with screen off and in standby (no 3g data, no wifi, not even cellular network) and the drain was still there.
By the way, when my phone died I had plenty of battery left, about 70%.

nor-ric said:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.
Click to expand...
Click to collapse
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.

dc211 said:
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.
Click to expand...
Click to collapse
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?

nor-ric said:
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?
Click to expand...
Click to collapse
Think of qhsusb-dload kinda like your normal PC without windows. Your phone could not find an operating system to boot into and defaulted to qhsusb-dload mode waiting for a command. Our problem is that we don't really know the commands for qhsusb-dload nor do we have the files needed to use it only the manufactures do.
They can't swap a s4 chip for a S3 version that isn't the same product.

Most likely it the micro USB charging port that's gone toast.. happened to mine exact same symptoms. I was actually unlocked, HTC dev unlocked too, running a custom ROM as well as custom recovery and splash screen. I still sent it in repair with hope of they will never be able to turn the damn thing on to discover my deeds and will replace my phone but they didn't mind, they reflashed stock rom after repair and sent it back but I was still s-off
Send it into repair mate. Best option instead of tinkering with it lol
Sent from my HTC Sensation using xda premium

Nope, there is a solution.
http://unlimited.io/qhsusbdload.htm
Sent from my HTC One S+

Ok, thanks everybody.
I'm going to try usaff22's method and if that doesn't work I'll send the phone in.
I'll let you know! :fingers-crossed:

It didn't work. The terminal waits for the device, however it doesn't respond...
I'll have to send the phone in.

Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.

Darknites said:
Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.
Click to expand...
Click to collapse
Where can I find the guide you're referring to?
Thanks.

nor-ric said:
Where can I find the guide you're referring to?
Thanks.
Click to expand...
Click to collapse
Here you go, Downgrade/Unbrick.

Darknites said:
Here you go, Downgrade/Unbrick.
Click to expand...
Click to collapse
I've read that thread: do you mean I should try the 9th point?
you can open a new terminal window and run the following command IF AND ONLY IF the phone doesn't reset out of QDL mode
Code:
$ sudo ./emmc_recover -r
Click to expand...
Click to collapse

nor-ric said:
I've read that thread: do you mean I should try the 9th point?
Click to expand...
Click to collapse
No that for flashing Hboot think you want step 12 but will need to edit the file the download has but you will need to do step 3 so you can do step 12. I have no idea if it will work but its an idea and also might be best to ask about it there too before doing anything.

thanks a lot touch of jobo i was going to get crazy :laugh:

touch of jobo said:
I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.
Click to expand...
Click to collapse
that worked for me. thanks a lot
btw. maybe someone can answer this: how come that the phone goes in download mode?! I had the phone unused the last hours before I recognized it wasn't on anymore? Does this just happen? I am on CM11 Nightlies atm.

Help please

My evita went really hot .. it was in my pocket.. i dont know how!
It switched off.
now when i turn it in., i get the starting htc logo and it switched off afrom there again.
My pc gives me a notification when i connect it.. but adb dosent show any devices..
PLEASE HELP!!

Plug it into the wall charger (not connected to computer by USB) and let it charge for several hours (overnight if you can). Then try it, and see if there is any improvement.
Any charge light come on, when you connect the charger?
There have been some cases of spontaneous battery level drop, and the phone powering off. The power has to go somewhere, so heat is not a surprising result.
It can also be you have a battery or other power fault of some sort. So I would take some caution, and monitor to some degree while charging, just in case of a short circuit, fire hazard, etc.

redpoint73 said:
Plug it into the wall charger (not connected to computer by USB) and let it charge for several hours (overnight if you can). Then try it, and see if there is any improvement.
Any charge light come on, when you connect the charger?
There have been some cases of spontaneous battery level drop, and the phone powering off. The power has to go somewhere, so heat is not a surprising result.
It can also be you have a battery or other power fault of some sort. So I would take some caution, and monitor to some degree while charging, just in case of a short circuit, fire hazard, etc.
Click to expand...
Click to collapse
the led is flashing even when ive not put it on charge or connected it to pc..

UviZ said:
the led is flashing even when ive not put it on charge or connected it to pc..
Click to expand...
Click to collapse
Hmm, that is a bit worrisome. I know somebody had a similar case (LED on, even when not connected), but it was solid red (not blinking). He never go it running and did a warranty exchange.
I'd try to charge for several hours, and try to power on. Also try to get into bootloader, or power on, when its still connected to charger. I know it sounds strange, but there was at least one guy a while back, that only got his device up and running again by doing the bootloader button combo while the charger was connected.

redpoint73 said:
Hmm, that is a bit worrisome. I know somebody had a similar case (LED on, even when not connected), but it was solid red (not blinking). He never go it running and did a warranty exchange.
I'd try to charge for several hours, and try to power on. Also try to get into bootloader, or power on, when its still connected to charger. I know it sounds strange, but there was at least one guy a while back, that only got his device up and running again by doing the bootloader button combo while the charger was connected.
Click to expand...
Click to collapse
what to do after im in bootloader.. i cant goto recovery.. i i select recovery.. it again displays htc logo and switches off

Is the phone modded (rooted, custom recovery) or stock?

redpoint73 said:
Is the phone modded (rooted, custom recovery) or stock?
Click to expand...
Click to collapse
rooted, twrp recovery , S-OFF
please tell me what to do once i am in bootloader

I think Uviz means to try to continue booting after getting into bootloader with the charger plugged in.

the phone switches off itself after 20-25 secs.
i managed to flash recovery again in that time.
i was able to access the recovery
but the phone switches off!!
its like.. i can do anything but i got only 25 secs!
Please help guys

The phone switches off while in recovery? Is the phone charged? Are you running a custom kernel?

hi_cannon said:
The phone switches off while in recovery? Is the phone charged? Are you running a custom kernel?
Click to expand...
Click to collapse
The custom kernel would not load in recovery so it is of no consequence.
If it's shutting down while in recovery and the phone has a full or decent charge there's a good chance it's a hardware issue.
If you leave the phone in bootloader does it shut off also?
If it doesn't you can try to RUU and see if it's stable again but if you're phone decides to shut off in the middle, you'll most likely have an irrecoverable brick.

exad said:
The custom kernel would not load in recovery so it is of no consequence.
If it's shutting down while in recovery and the phone has a full or decent charge there's a good chance it's a hardware issue.
If you leave the phone in bootloader does it shut off also?
If it doesn't you can try to RUU and see if it's stable again but if you're phone decides to shut off in the middle, you'll most likely have an irrecoverable brick.
Click to expand...
Click to collapse
yes it shuts down in bootloader also.

Sounds like a hardware issue to me. I wouldn't try running an RUU, like Exad said it'll likely screw up and brick your phone. I think you'll need to send it for repair.
Sent from my Evita

timmaaa said:
Sounds like a hardware issue to me. I wouldn't try running an RUU, like Exad said it'll likely screw up and brick your phone. I think you'll need to send it for repair.
Sent from my Evita
Click to expand...
Click to collapse
the guys over at htc wont give me **** about the s-off?

UviZ said:
the guys over at htc wont give me **** about the s-off?
Click to expand...
Click to collapse
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.

exad said:
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
Click to expand...
Click to collapse
around how much is that gonna cost me?

UviZ said:
around how much is that gonna cost me?
Click to expand...
Click to collapse
if htc decides to charge its about 200
dunno how much 3rd party would cost.

exad said:
if htc decides to charge its about 200
dunno how much 3rd party would cost.
Click to expand...
Click to collapse
thanks!

exad said:
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
Click to expand...
Click to collapse
hey i left it like that for the day.. now the LED dosent blink. but it does blink when i connect it to the charger.
when i try to turn my phone on.. i hold the power button. the home, meny and the recent apps keys flash 15 times and nothing happens after that

UviZ said:
hey i left it like that for the day.. now the LED dosent blink. but it does blink when i connect it to the charger.
when i try to turn my phone on.. i hold the power button. the home, meny and the recent apps keys flash 15 times and nothing happens after that
Click to expand...
Click to collapse
Plug it in and see if fastboot or adb recognizes it
I had thought I bricked once and turned out I still had fastboot access and managed to flash a 2.14 hboot and recovery and get my phone back .

Nexus S 4G hard bricked!! want to restore

i have a nexus s 4 g from sprint. it is hard bricked. i tried to root it and change recovery.then it shut off and wont power on, light up at all. I would like to know if i am able to achieve download mode, what do i need to do, what files and how to install to return this phone to stock?? please help!!!

Take out the battery for a few seconds and put it back; then while holding Volume UP (+) press the Power Button.
See what happens...
One helpful tool is found here:
http://forum.xda-developers.com/showthread.php?t=1984849

kozmo2k4 said:
Take out the battery for a few seconds and put it back; then while holding Volume UP (+) press the Power Button.
See what happens...
One helpful tool is found here:
http://forum.xda-developers.com/showthread.php?t=1984849
Click to expand...
Click to collapse
Nothing. Happens it don't light up or power on at all. It is not reconized on computer either. It's hard bricked.

Make sure the Battery is charging...

How can I make sure the battery is charging when no lights come on at all? All I do know is I had it plugged in for a while yesterday and it got really warm. But no lights whatsoever. The screen doesn't light up at all neither does the led.

??????

There are no notification lights on the D720, but when you plug it in with a charger, you should see a battery bar on the display.
Other than that, you are probably right about hard-brick.
I, luckily, never had a "brick" on the Nexus S, so someone else with experience may wanna chime in. But Google and YouTube are your friends.
Sorry...
Sent from my NookColor using Tapatalk 4

Hey man, did you have any luck with this? I'm experiencing the same problem.

Talal916 said:
Hey man, did you have any luck with this? I'm experiencing the same problem.
Click to expand...
Click to collapse
Please help me, i have the same problem

been awhile since any action here. saved mine with JIG method once but this time it won't work ??!(why) , in search of a solution again! -> hardbrick #2 on this device!

You guys can try a USB Jig. If that does not help, I think JTAG is what you need.

Jesus... just to revive this thread (and this concept of hard bricking), I think I just accidentally bricked mine as well.
Here's exactly what I did:
One moment, it was working spectacularly - fully stock, but unlocked. I had just listed it on eBay, too.
So I ran a factory reset on it (from the Settings menu), also "erase USB storage".
Then, after it shut down for the reboot, I pulled the battery.
...
That was it. Now it doesn't turn on for anything whatsoever. No device detected on USB when plugged into PC. Remove, replace battery, hold VolUp+Power, nothing. Plug into power adapter, nothing. Nothing at all.
But the back does get lukewarm after a minute or so, as if it's alive in the head but frozen, unable to start the bootloader.
WTF? I also have 2 more of these Nexus S 4G's, and both of them seem to have Flash storage chips that exhibit the same behavior when their chips are placed in (this) working motherboard. They can't boot. When I try to "hot-flash" it by booting the bootloader then swapping the Flash chips, they can't flash anything (this is probably to be expected). So, if I can get my ONCE-WORKING phone back to life, there's a good chance I can get another working as well (one just has a cracked glass, otherwise working mainboard & peripherals).
It's old, yes, but it's a damn shame to E-waste these things for a stupid software problem like this!

One XL Won't Turn On

Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.

You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita

Could he also utilize safe mode? To see where his issues are ?
Sent from my Inspire 4G using Tapatalk

If the phone won't boot I don't see how that will work though. Usually if you can get the device to boot after this it'll be fine.
Sent from my Evita

mudcat242000 said:
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
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You can find my thread from a little over a month ago in this section but I experienced a similar thing and well it's fatal I bought a battery and tried that but it didn't help, it's currently in the hands of datarecovery.com who are looking at it before giving me a quote to get everything off of it. I don't want to give you false hope but odds are it's toast and it seems like something that's happening more often with the XL now that it's closing in on 2 years for most people.

I read that it could because faulty power button.
Sent from my Inspire 4G using Tapatalk

timmaaa said:
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
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I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.

mudcat242000 said:
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
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Your phone is possibly not completely dead, you might be able to get a jtag repair done on it. It's definitely worth a try, especially seeing that you still get the connection sound when you hook it up to your PC.
Sent from my Evita

Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.

nem1yan said:
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
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HTC routinely charge $200 for a motherboard replacement on devices that have been modified. Plus, the vast majority of Evitas are out of their warranty period now.
Sent from my Evita

http://forum.xda-developers.com/showthread.php?t=2071358&highlight=wip
http://forum.xda-developers.com/showthread.php?t=1651149
http://forum.xda-developers.com/showthread.php?t=2319085
Call and ask first. As with others and myself, HTC has fixed devices that were outside of the warranty (both due to time and unlocked bootloader) at no cost to the owners. At worst they'll tell you it's outside of the warranty, or you'll have spent $5 in shipping for them to tell you that they can either send it back to you, or replace it for the ~$200 timmaaa has suggested.

It's definitely worth a try.
Sent from my Evita

timmaaa said:
It's definitely worth a try.
Sent from my Evita
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I called last month and it was min $90 and nothing would be backed up all data would be wiped.

@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks

marknoll said:
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
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I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.

Is there a specific HTC repair website that I go to or do I just call their number?

HTC.com

mudcat242000 said:
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
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Very interested to hear what they say, please update when possible

Any update?