HTC One S shuts down and won't turn on, no charging led. - HTC One S

Hi,
yesterday I pulled my One S out of my pocket, opened up the browser, made a search on google and all of a sudden, while the page was loading the screen turned off, completely black. The capacitive buttons stayed awake for 4-5 seconds, then they turned off too.
Completely dead, the phone won't turn on anymore, not even in recovery mode. If I connect the wall charger the charging led doesn't light up, although I can feel the phone is heating (as usually happens when charging).
I've tried connecting it to the pc via usb and windows after a while, detects a peripheral named "qhsusb_dload". I've read on google that this isn't any good... Anyway, even connected to the pc (for hours) the charging led doesn't light up.
No signs of life from my One S... :crying:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.

I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.

There's no way I can enter bootloader. The phone shows no signs of life (no capacitive buttons, no charging led, nothing at all)...
One thing that maybe is important: for about a month, I've been experiencing a strange battery drain. The drain used to occur even if the phone was in deep sleep (I'm sure about this because I've checked with cpuspy and anyway I hadn't installed any new apps for quite a while), at a rate of 7-8% each hour. I could leave the phone on the desk with screen off and in standby (no 3g data, no wifi, not even cellular network) and the drain was still there.
By the way, when my phone died I had plenty of battery left, about 70%.

nor-ric said:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.
Click to expand...
Click to collapse
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.

dc211 said:
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.
Click to expand...
Click to collapse
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?

nor-ric said:
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?
Click to expand...
Click to collapse
Think of qhsusb-dload kinda like your normal PC without windows. Your phone could not find an operating system to boot into and defaulted to qhsusb-dload mode waiting for a command. Our problem is that we don't really know the commands for qhsusb-dload nor do we have the files needed to use it only the manufactures do.
They can't swap a s4 chip for a S3 version that isn't the same product.

Most likely it the micro USB charging port that's gone toast.. happened to mine exact same symptoms. I was actually unlocked, HTC dev unlocked too, running a custom ROM as well as custom recovery and splash screen. I still sent it in repair with hope of they will never be able to turn the damn thing on to discover my deeds and will replace my phone but they didn't mind, they reflashed stock rom after repair and sent it back but I was still s-off
Send it into repair mate. Best option instead of tinkering with it lol
Sent from my HTC Sensation using xda premium

Nope, there is a solution.
http://unlimited.io/qhsusbdload.htm
Sent from my HTC One S+

Ok, thanks everybody.
I'm going to try usaff22's method and if that doesn't work I'll send the phone in.
I'll let you know! :fingers-crossed:

It didn't work. The terminal waits for the device, however it doesn't respond...
I'll have to send the phone in.

Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.

Darknites said:
Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.
Click to expand...
Click to collapse
Where can I find the guide you're referring to?
Thanks.

nor-ric said:
Where can I find the guide you're referring to?
Thanks.
Click to expand...
Click to collapse
Here you go, Downgrade/Unbrick.

Darknites said:
Here you go, Downgrade/Unbrick.
Click to expand...
Click to collapse
I've read that thread: do you mean I should try the 9th point?
you can open a new terminal window and run the following command IF AND ONLY IF the phone doesn't reset out of QDL mode
Code:
$ sudo ./emmc_recover -r
Click to expand...
Click to collapse

nor-ric said:
I've read that thread: do you mean I should try the 9th point?
Click to expand...
Click to collapse
No that for flashing Hboot think you want step 12 but will need to edit the file the download has but you will need to do step 3 so you can do step 12. I have no idea if it will work but its an idea and also might be best to ask about it there too before doing anything.

thanks a lot touch of jobo i was going to get crazy :laugh:

touch of jobo said:
I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.
Click to expand...
Click to collapse
that worked for me. thanks a lot
btw. maybe someone can answer this: how come that the phone goes in download mode?! I had the phone unused the last hours before I recognized it wasn't on anymore? Does this just happen? I am on CM11 Nightlies atm.

Related

[Q] Help? Bricked One X?

I think I bricked my one X im not sure how or why but out of the blue it just said the 10 second power off message and no longer turns on at first i was able to turn it on a few more times but now i cant.
It is not taking charge both from my computer or ac :/
when i plug it into my computer it says HID compliant device found. and the three led buttons light up every about 5-10 seconds but the top led notification doesnt turn on
If it matters
Hboot 1.14
on jokerfg jb rom
also this is a week and a half old device. if i have to replace it i will but I am more concerned with formatting it or getting it to stock before hand incase i send it in and they get it running
Uff. I have not encountered this issue. Sorry brother. Update if you find a fix.
Sent from my HTC One X+ using xda app-developers app
How did it get to that state?
What are the 5 contact looking things at the back of the phone for?
Sounds like you need to give the thing some charge, i'm sure one of those street corner shops can pop it open, macgyver some volts in, and reflash something that will boot for $30ish?
I'm not really sure, my power buttton is stuck but it retracts like a button should, but it has died and refuses to power up now. I just wanna turn it on to reformat it. or is it possible htc wont be able to turn it on themselves and when they receive it just trash the device?
gururug said:
How did it get to that state?
What are the 5 contact looking things at the back of the phone for?
Sounds like you need to give the thing some charge, i'm sure one of those street corner shops can pop it open, macgyver some volts in, and reflash something that will boot for $30ish?
Click to expand...
Click to collapse
so the battery is dead and it wont charge? if it will charge youll have to relock the boatloader and ruu to stock if u cant get in to recovery
Leave the phone on the wall charger (not USB) for several hours (overnight) and see if you can boot. You might also try to power on, or hold the power button, or try to enter hboot while the phone is plugged to the charger (after letting it charge for several hours). As at least one guy that I thought was hard bricked got his phone to boot this way.
What appears like spontaneous power off has happened to some people. So it may be nothing that you did. Hopefully, letting it charge for a few hours will fix it up.
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
mr.5106411 said:
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
Click to expand...
Click to collapse
I had this happen. I left it on charge (from powerpoint not USB to PC) over night and then connected back to PC. It didnt start but the pc was telling me USB device connected and disconnected when long pressing power button.
after running RUU and changing bootloader I finally got it to work. I would try the latest RUU from US / ATT as it has newest everything and see how that goes.
vangoogle said:
I had this happen. I left it on charge (from powerpoint not USB to PC) over night and then connected back to PC. It didnt start but the pc was telling me USB device connected and disconnected when long pressing power button.
after running RUU and changing bootloader I finally got it to work. I would try the latest RUU from US / ATT as it has newest everything and see how that goes.
Click to expand...
Click to collapse
Thanks for the reply but how did you RUU if the phone connects then disconnects quickly?
mr.5106411 said:
Thanks for the reply but how did you RUU if the phone connects then disconnects quickly?
Click to expand...
Click to collapse
It stays connected. I meant u can hear the Win 7 sound of connect USB when u press power and then disconnect USB if u long press power.
Sorry I cant be of more help.
i would try ruu or another usb cable
vangoogle said:
It stays connected. I meant u can hear the Win 7 sound of connect USB when u press power and then disconnect USB if u long press power.
Sorry I cant be of more help.
Click to expand...
Click to collapse
Thank you for your help so far. Ill try this tonight.
mr.5106411 said:
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
Click to expand...
Click to collapse
I'm one of the folks who tried to help you in the other thread. Saying that you think people are unwilling to help sounds ungrateful and a bit whiny. Remember that the community here provides help for free, and that we also have lives and can't be on here to help you all the time.
Since you've tried charging (wall charger) for several hours, and tried (unsuccessfully) to get into bootloader, there isn't much else you can do. The idea of trying to run the RUU is a good one. But if you can't connect and can't run the RUU, the phone might be done. In particular, the blinking red light is not a good sign. I think there have been some other folks that have gotten this recently, and were not able to recover from it.
But keep trying to charge, and keep trying the bootloader button combo. The fact that your condition happened right after trying to restore a nandroid, leads me to believe its something that can be recovered from, and not a random hardware failure. But that is just a gut feeling, and maybe a bit too optimistic.
when my battery dies and i plug it up to charger led blinks red until it has enough juice to be powered on. you shouldn't try to power on your phone when it is blinking red, i assume that might end up killing the battery for good if you do.

Help please

My evita went really hot .. it was in my pocket.. i dont know how!
It switched off.
now when i turn it in., i get the starting htc logo and it switched off afrom there again.
My pc gives me a notification when i connect it.. but adb dosent show any devices..
PLEASE HELP!!
Plug it into the wall charger (not connected to computer by USB) and let it charge for several hours (overnight if you can). Then try it, and see if there is any improvement.
Any charge light come on, when you connect the charger?
There have been some cases of spontaneous battery level drop, and the phone powering off. The power has to go somewhere, so heat is not a surprising result.
It can also be you have a battery or other power fault of some sort. So I would take some caution, and monitor to some degree while charging, just in case of a short circuit, fire hazard, etc.
redpoint73 said:
Plug it into the wall charger (not connected to computer by USB) and let it charge for several hours (overnight if you can). Then try it, and see if there is any improvement.
Any charge light come on, when you connect the charger?
There have been some cases of spontaneous battery level drop, and the phone powering off. The power has to go somewhere, so heat is not a surprising result.
It can also be you have a battery or other power fault of some sort. So I would take some caution, and monitor to some degree while charging, just in case of a short circuit, fire hazard, etc.
Click to expand...
Click to collapse
the led is flashing even when ive not put it on charge or connected it to pc..
UviZ said:
the led is flashing even when ive not put it on charge or connected it to pc..
Click to expand...
Click to collapse
Hmm, that is a bit worrisome. I know somebody had a similar case (LED on, even when not connected), but it was solid red (not blinking). He never go it running and did a warranty exchange.
I'd try to charge for several hours, and try to power on. Also try to get into bootloader, or power on, when its still connected to charger. I know it sounds strange, but there was at least one guy a while back, that only got his device up and running again by doing the bootloader button combo while the charger was connected.
redpoint73 said:
Hmm, that is a bit worrisome. I know somebody had a similar case (LED on, even when not connected), but it was solid red (not blinking). He never go it running and did a warranty exchange.
I'd try to charge for several hours, and try to power on. Also try to get into bootloader, or power on, when its still connected to charger. I know it sounds strange, but there was at least one guy a while back, that only got his device up and running again by doing the bootloader button combo while the charger was connected.
Click to expand...
Click to collapse
what to do after im in bootloader.. i cant goto recovery.. i i select recovery.. it again displays htc logo and switches off
Is the phone modded (rooted, custom recovery) or stock?
redpoint73 said:
Is the phone modded (rooted, custom recovery) or stock?
Click to expand...
Click to collapse
rooted, twrp recovery , S-OFF
please tell me what to do once i am in bootloader
I think Uviz means to try to continue booting after getting into bootloader with the charger plugged in.
the phone switches off itself after 20-25 secs.
i managed to flash recovery again in that time.
i was able to access the recovery
but the phone switches off!!
its like.. i can do anything but i got only 25 secs!
Please help guys
The phone switches off while in recovery? Is the phone charged? Are you running a custom kernel?
hi_cannon said:
The phone switches off while in recovery? Is the phone charged? Are you running a custom kernel?
Click to expand...
Click to collapse
The custom kernel would not load in recovery so it is of no consequence.
If it's shutting down while in recovery and the phone has a full or decent charge there's a good chance it's a hardware issue.
If you leave the phone in bootloader does it shut off also?
If it doesn't you can try to RUU and see if it's stable again but if you're phone decides to shut off in the middle, you'll most likely have an irrecoverable brick.
exad said:
The custom kernel would not load in recovery so it is of no consequence.
If it's shutting down while in recovery and the phone has a full or decent charge there's a good chance it's a hardware issue.
If you leave the phone in bootloader does it shut off also?
If it doesn't you can try to RUU and see if it's stable again but if you're phone decides to shut off in the middle, you'll most likely have an irrecoverable brick.
Click to expand...
Click to collapse
yes it shuts down in bootloader also.
Sounds like a hardware issue to me. I wouldn't try running an RUU, like Exad said it'll likely screw up and brick your phone. I think you'll need to send it for repair.
Sent from my Evita
timmaaa said:
Sounds like a hardware issue to me. I wouldn't try running an RUU, like Exad said it'll likely screw up and brick your phone. I think you'll need to send it for repair.
Sent from my Evita
Click to expand...
Click to collapse
the guys over at htc wont give me **** about the s-off?
UviZ said:
the guys over at htc wont give me **** about the s-off?
Click to expand...
Click to collapse
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
exad said:
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
Click to expand...
Click to collapse
around how much is that gonna cost me?
UviZ said:
around how much is that gonna cost me?
Click to expand...
Click to collapse
if htc decides to charge its about 200
dunno how much 3rd party would cost.
exad said:
if htc decides to charge its about 200
dunno how much 3rd party would cost.
Click to expand...
Click to collapse
thanks!
exad said:
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
Click to expand...
Click to collapse
hey i left it like that for the day.. now the LED dosent blink. but it does blink when i connect it to the charger.
when i try to turn my phone on.. i hold the power button. the home, meny and the recent apps keys flash 15 times and nothing happens after that
UviZ said:
hey i left it like that for the day.. now the LED dosent blink. but it does blink when i connect it to the charger.
when i try to turn my phone on.. i hold the power button. the home, meny and the recent apps keys flash 15 times and nothing happens after that
Click to expand...
Click to collapse
Plug it in and see if fastboot or adb recognizes it
I had thought I bricked once and turned out I still had fastboot access and managed to flash a 2.14 hboot and recovery and get my phone back .

[Q] Nexus 5 Dead

Hi everyone, so yesterday I got home, and like everyday I dropped it on the wireless charger. After about 2 hours I took it and it has turned off itself and doesn't react to my button presses or anything. I tried holding Power, Power+Vol Up, Power+Down, Power+Vol up+Vol down, charged it overnight but it still doesn't work. Is there anything else left to do? (Bootloader is unlocked, twrp recovery + franco kernel and stock fw, it was working for like 2 weeks with no crashes).
If you've already tried holding the power button for 20 seconds it sounds like rma is the answer.
Does your computer recognizing your phone?
It does not, the phone isn't turned on, how could computer recognize it? (btw. The phone takes the power from the wall it seems, cause the power cord gives a noise when only it's pluged in without cable to the phone, then I can take it out, it still makes noise, and if i plug the phone into it, it stops making the noise)
Illiuminatum said:
It does not, the phone isn't turned on, how could computer recognize it? (btw. The phone takes the power from the wall it seems, cause the power cord gives a noise when only it's pluged in without cable to the phone, then I can take it out, it still makes noise, and if i plug the phone into it, it stops making the noise)
Click to expand...
Click to collapse
It can recognize a phone even if it's not turned on,as adb,and then you can flash recovery,kernel and etc,using fastboot commands.
So go to device manager and see if recognized as adb,if yes,you're good to go,and try to flash stock rom and recovery.
Also you can try to reboot into bootloader using fastboot reboot command.
Simonna said:
It can recognize a phone even if it's not turned on,as adb,and then you can flash recovery,kernel and etc,using fastboot commands.
So go to device manager and see if recognized as adb,if yes,you're good to go,and try to flash stock rom and recovery.
Also you can try to reboot into bootloader using fastboot reboot command.
Click to expand...
Click to collapse
It doesn't recognize it ( I thought it only recognizes it if it's in vol down+power or on :?
Illiuminatum said:
It doesn't recognize it ( I thought it only recognizes it if it's in vol down+power or on :?
Click to expand...
Click to collapse
Ah yes,my bad,sorry. Also,when you took,didn't you notice that it's hot or something like that? Because I've read on the internet that wireless charging can make devices to overheat.
Simonna said:
Ah yes,my bad,sorry. Also,when you took,didn't you notice that it's hot or something like that? Because I've read on the internet that wireless charging can make devices to overheat.
Click to expand...
Click to collapse
Yes, 2 times it was hot, but not yesterday. When I took it, it wasn't cold or hot, the same as normal phone would be.
Oh, and one more thing. When I hold power button it makes noise like this: h\ttp\s://w\ww.dropbox.c\o\m\/s/d3e0rqtlzm7x2ig/N5noise.mp3 (Remove all the \ from the link)
Barely hearable so I just accidentally noticed it.
Anyways, I'll go for the RMA. One more question, I really doubt it's possible but I will ask. is there a way to transfer all files from the phone if it's not responding to anything?
Illiuminatum said:
Anyways, I'll go for the RMA. One more question, I really doubt it's possible but I will ask. is there a way to transfer all files from the phone if it's not responding to anything?
Click to expand...
Click to collapse
Nope, that's part of the package.
if at least ADB was working you could but not possible unless LG revive the phone.
GUGUITOMTG4 said:
Nope, that's part of the package.
if at least ADB was working you could but not possible unless LG revive the phone.
Click to expand...
Click to collapse
Can you ask Google when RMA'ing to try to restore the stuff from the phone?
Illiuminatum said:
Can you ask Google when RMA'ing to try to restore the stuff from the phone?
Click to expand...
Click to collapse
You can ask anything, but don't hold your breath
Do I need to worry if my phone has unlocked bootloader and is rooted? (I mean will RMA go ok?)
Illiuminatum said:
Do I need to worry if my phone has unlocked bootloader and is rooted? (I mean will RMA go ok?)
Click to expand...
Click to collapse
If your sending it to google, then you don't have to worry. However, your device is fully dead, right? They will most probably swap the mobo or just send you a refurbished piece.
vin4yak said:
If your sending it to google, then you don't have to worry. However, your device is fully dead, right? They will most probably swap the mobo or just send you a refurbished piece.
Click to expand...
Click to collapse
It's making some kind of a noise when trying to turn it on/charge it, and doesn't react any other way, so yea, dead.
Illiuminatum said:
It's making some kind of a noise when trying to turn it on/charge it, and doesn't react any other way, so yea, dead.
Click to expand...
Click to collapse
No worries! Good luck with the RMA!
Do keep us posted!

My phone just die and it is not responding.

Today my phone was working fine and it was working fine all the time. I have 4.4.4 Android unlocked and not rooted (it was rooted, but when i updated to 4.4.4 the root was gone and i didnt put it on). It was in my pocket and when i got home i wanted to start the sceen and it dosent react to anything. I tryed charging it (thinking the battery died, not nothing on the screen), try pushing all the buttons (3 buttons in the same time) nothing again. it is so strange!? what i can do? i have connected to my computer, but the com is not detecting it. and the screen dont react at all. this is so strange!?!?!?
bulgaria_mitko said:
Today my phone was working fine and it was working fine all the time. I have 4.4.4 Android unlocked and not rooted (it was rooted, but when i updated to 4.4.4 the root was gone and i didnt put it on). It was in my pocket and when i got home i wanted to start the sceen and it dosent react to anything. I tryed charging it (thinking the battery died, not nothing on the screen), try pushing all the buttons (3 buttons in the same time) nothing again. it is so strange!? what i can do? i have connected to my computer, but the com is not detecting it. and the screen dont react at all. this is so strange!?!?!?
Click to expand...
Click to collapse
So You've done nothing?
Okay, well first i recommend doing the "obvious".
1) Hold Down the Power Button
else
2)Load device manager on your PC and connect your Phone, anything coming up?
else
3)leave it in the charger overnight.
Also if the battery is dead, it won't show anything on screen, it'll be black only.
then when it has enough power it'll show a red light at the bottom.
Push and good the power button for 20 seconds. See if after it'll boot
Sent from my Nexus 5 using XDA Free mobile app
Maybe try giving it a while on the chargee then toggle with the power button. I had a Lenovo tab once that did the same thing, it just suddenly died and I tried doing everything I could to revive it. So I just gave up and left it on the charger for a long time then gave it one last hold of the power button and presto! It was alive.
Sent from XT912
[AOSP/4.3] [ROM] Eclipse v5.1 build 6 spyder
thanks
thanks for ur answer.
1. i tryed that and nothing happen. i have Practical Meter and when i hold those buttons it gives me signal that it is not charging and when i stop holding the buttons it gives signal that is full charging (like charging at its 5 of 5 leval of charging)
2. i tryed this, but nothing is showing on the device manager
3. i will try this tonight.
thanks anyway! :good: hope my phone is not dead, because i have unlocked and the warrety is void.
i4GS said:
So You've done nothing?
Okay, well first i recommend doing the "obvious".
1) Hold Down the Power Button
else
2)Load device manager on your PC and connect your Phone, anything coming up?
else
3)leave it in the charger overnight.
Also if the battery is dead, it won't show anything on screen, it'll be black only.
then when it has enough power it'll show a red light at the bottom.
Click to expand...
Click to collapse
bulgaria_mitko said:
thanks for ur answer.
1. i tryed that and nothing happen. i have Practical Meter and when i hold those buttons it gives me signal that it is not charging and when i stop holding the buttons it gives signal that is full charging (like charging at its 5 of 5 leval of charging)
2. i tryed this, but nothing is showing on the device manager
3. i will try this tonight.
thanks anyway! :good: hope my phone is not dead, because i have unlocked and the warrety is void.
Click to expand...
Click to collapse
If you can't turn on the phone, even they wouldn't be able to. I guess you still have a shot at warranty. :fingers-crossed:
i am having the same problem, but when i connect my phone to the computer it's trying to instal the qhsusb_bulk driver, from my reasarch it's a hard brik... same i cand use my warranty because the phone glass it's cracked so the only solution is a jtag but i dont't know if it's posibile for the NEXUS 5. I went to a service and the say it's because of dead software. All i want to know is if it's posibile to resurect it with JTAG.
Same thing happened to my n5 32gb last Thursday. I sent it already to Google. It is unlocked but like new condition visually.
I'm really disappointed because my old 4year old HTC working.
Sent from my HTC Desire using xda premium
informatican5 said:
i am having the same problem, but when i connect my phone to the computer it's trying to instal the qhsusb_bulk driver, from my reasarch it's a hard brik... same i cand use my warranty because the phone glass it's cracked so the only solution is a jtag but i dont't know if it's posibile for the NEXUS 5. I went to a service and the say it's because of dead software. All i want to know is if it's posibile to resurect it with JTAG.
Click to expand...
Click to collapse
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Lior84 said:
Same thing happened to my n5 32gb last Thursday. I sent it already to Google. It is unlocked but like new condition visually.
I'm really disappointed because my old 4year old HTC working.
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
Hardware failures can occur on any device. My HTC One X died within 2 months of usage. That's why the manufacturer provides warranty to take care of it under such circumstances.
vin4yak said:
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Click to expand...
Click to collapse
It's any chance to resurect it? Do you know a method?
informatican5 said:
It's any chance to resurect it? Do you know a method?
Click to expand...
Click to collapse
You can try to access the secondary bootloader and see if you can fix it from there. Follow the last thread which I've linked in my signature and from the its OP follow the bsod thread.
If that doesn't help, the device is a goner.
- Sent from an IceCold Hammerhead!
if you can boot into download mode (Hold down volume_up key then connect USB cable). give this a try:
http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-images-lg-t2713833
vin4yak said:
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Hardware failures can occur on any device. My HTC One X died within 2 months of usage. That's why the manufacturer provides warranty to take care of it under such circumstances.
Click to expand...
Click to collapse
vin4yak said:
You can try to access the secondary bootloader and see if you can fix it from there. Follow the last thread which I've linked in my signature and from the its OP follow the bsod thread.
If that doesn't help, the device is a goner.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
i'm stuk at poit 2a, adb doesnt recognize it and i don't know exactly how to navigate to the recovery option and load recovery. except vol -+ and power wich doesn't work.
informatican5 said:
i'm stuk at poit 2a, adb doesnt recognize it and i don't know exactly how to navigate to the recovery option and load recovery. except vol -+ and power wich doesn't work.
Click to expand...
Click to collapse
You need to use the volume buttons to select recovery option in bootloader and then press the power button to get there.. If the buttons are stuck or do not work, I'm not sure what you could do now other than rma.
Sorry but your solution is RMA only.
Sent from my HTC Desire using xda premium
I manage to fix my phone. i was charging it for 1 hour and with the cable on (charging) i start to press all the buttons (for recovery mode) and nothing happen and then disconnect it from this charger and i connect it to other charger and magically when i plug the cable the phone display show that it is charging (and before that it was not showing this) and then i just turn it on. so just try a coupple of times with different situation.
Tried every combination with different chargers and sadly without success. It already on it's way to Google
Sent from my HTC Desire using xda premium

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

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