Database Info

HTC One S shuts down and won't turn on, no charging led.

Hi,
yesterday I pulled my One S out of my pocket, opened up the browser, made a search on google and all of a sudden, while the page was loading the screen turned off, completely black. The capacitive buttons stayed awake for 4-5 seconds, then they turned off too.
Completely dead, the phone won't turn on anymore, not even in recovery mode. If I connect the wall charger the charging led doesn't light up, although I can feel the phone is heating (as usually happens when charging).
I've tried connecting it to the pc via usb and windows after a while, detects a peripheral named "qhsusb_dload". I've read on google that this isn't any good... Anyway, even connected to the pc (for hours) the charging led doesn't light up.
No signs of life from my One S... :crying:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.

I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.

There's no way I can enter bootloader. The phone shows no signs of life (no capacitive buttons, no charging led, nothing at all)...
One thing that maybe is important: for about a month, I've been experiencing a strange battery drain. The drain used to occur even if the phone was in deep sleep (I'm sure about this because I've checked with cpuspy and anyway I hadn't installed any new apps for quite a while), at a rate of 7-8% each hour. I could leave the phone on the desk with screen off and in standby (no 3g data, no wifi, not even cellular network) and the drain was still there.
By the way, when my phone died I had plenty of battery left, about 70%.

nor-ric said:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.
Click to expand...
Click to collapse
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.

dc211 said:
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.
Click to expand...
Click to collapse
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?

nor-ric said:
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?
Click to expand...
Click to collapse
Think of qhsusb-dload kinda like your normal PC without windows. Your phone could not find an operating system to boot into and defaulted to qhsusb-dload mode waiting for a command. Our problem is that we don't really know the commands for qhsusb-dload nor do we have the files needed to use it only the manufactures do.
They can't swap a s4 chip for a S3 version that isn't the same product.

Most likely it the micro USB charging port that's gone toast.. happened to mine exact same symptoms. I was actually unlocked, HTC dev unlocked too, running a custom ROM as well as custom recovery and splash screen. I still sent it in repair with hope of they will never be able to turn the damn thing on to discover my deeds and will replace my phone but they didn't mind, they reflashed stock rom after repair and sent it back but I was still s-off
Send it into repair mate. Best option instead of tinkering with it lol
Sent from my HTC Sensation using xda premium

Nope, there is a solution.
http://unlimited.io/qhsusbdload.htm
Sent from my HTC One S+

Ok, thanks everybody.
I'm going to try usaff22's method and if that doesn't work I'll send the phone in.
I'll let you know! :fingers-crossed:

It didn't work. The terminal waits for the device, however it doesn't respond...
I'll have to send the phone in.

Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.

Darknites said:
Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.
Click to expand...
Click to collapse
Where can I find the guide you're referring to?
Thanks.

nor-ric said:
Where can I find the guide you're referring to?
Thanks.
Click to expand...
Click to collapse
Here you go, Downgrade/Unbrick.

Darknites said:
Here you go, Downgrade/Unbrick.
Click to expand...
Click to collapse
I've read that thread: do you mean I should try the 9th point?
you can open a new terminal window and run the following command IF AND ONLY IF the phone doesn't reset out of QDL mode
Code:
$ sudo ./emmc_recover -r
Click to expand...
Click to collapse

nor-ric said:
I've read that thread: do you mean I should try the 9th point?
Click to expand...
Click to collapse
No that for flashing Hboot think you want step 12 but will need to edit the file the download has but you will need to do step 3 so you can do step 12. I have no idea if it will work but its an idea and also might be best to ask about it there too before doing anything.

thanks a lot touch of jobo i was going to get crazy :laugh:

touch of jobo said:
I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.
Click to expand...
Click to collapse
that worked for me. thanks a lot
btw. maybe someone can answer this: how come that the phone goes in download mode?! I had the phone unused the last hours before I recognized it wasn't on anymore? Does this just happen? I am on CM11 Nightlies atm.

[Q] Help? Bricked One X?

I think I bricked my one X im not sure how or why but out of the blue it just said the 10 second power off message and no longer turns on at first i was able to turn it on a few more times but now i cant.
It is not taking charge both from my computer or ac :/
when i plug it into my computer it says HID compliant device found. and the three led buttons light up every about 5-10 seconds but the top led notification doesnt turn on
If it matters
Hboot 1.14
on jokerfg jb rom
also this is a week and a half old device. if i have to replace it i will but I am more concerned with formatting it or getting it to stock before hand incase i send it in and they get it running

Uff. I have not encountered this issue. Sorry brother. Update if you find a fix.
Sent from my HTC One X+ using xda app-developers app

How did it get to that state?
What are the 5 contact looking things at the back of the phone for?
Sounds like you need to give the thing some charge, i'm sure one of those street corner shops can pop it open, macgyver some volts in, and reflash something that will boot for $30ish?

I'm not really sure, my power buttton is stuck but it retracts like a button should, but it has died and refuses to power up now. I just wanna turn it on to reformat it. or is it possible htc wont be able to turn it on themselves and when they receive it just trash the device?
gururug said:
How did it get to that state?
What are the 5 contact looking things at the back of the phone for?
Sounds like you need to give the thing some charge, i'm sure one of those street corner shops can pop it open, macgyver some volts in, and reflash something that will boot for $30ish?
Click to expand...
Click to collapse

so the battery is dead and it wont charge? if it will charge youll have to relock the boatloader and ruu to stock if u cant get in to recovery

Leave the phone on the wall charger (not USB) for several hours (overnight) and see if you can boot. You might also try to power on, or hold the power button, or try to enter hboot while the phone is plugged to the charger (after letting it charge for several hours). As at least one guy that I thought was hard bricked got his phone to boot this way.
What appears like spontaneous power off has happened to some people. So it may be nothing that you did. Hopefully, letting it charge for a few hours will fix it up.

I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?

mr.5106411 said:
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
Click to expand...
Click to collapse
I had this happen. I left it on charge (from powerpoint not USB to PC) over night and then connected back to PC. It didnt start but the pc was telling me USB device connected and disconnected when long pressing power button.
after running RUU and changing bootloader I finally got it to work. I would try the latest RUU from US / ATT as it has newest everything and see how that goes.

vangoogle said:
I had this happen. I left it on charge (from powerpoint not USB to PC) over night and then connected back to PC. It didnt start but the pc was telling me USB device connected and disconnected when long pressing power button.
after running RUU and changing bootloader I finally got it to work. I would try the latest RUU from US / ATT as it has newest everything and see how that goes.
Click to expand...
Click to collapse
Thanks for the reply but how did you RUU if the phone connects then disconnects quickly?

mr.5106411 said:
Thanks for the reply but how did you RUU if the phone connects then disconnects quickly?
Click to expand...
Click to collapse
It stays connected. I meant u can hear the Win 7 sound of connect USB when u press power and then disconnect USB if u long press power.
Sorry I cant be of more help.

i would try ruu or another usb cable

vangoogle said:
It stays connected. I meant u can hear the Win 7 sound of connect USB when u press power and then disconnect USB if u long press power.
Sorry I cant be of more help.
Click to expand...
Click to collapse
Thank you for your help so far. Ill try this tonight.

mr.5106411 said:
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
Click to expand...
Click to collapse
I'm one of the folks who tried to help you in the other thread. Saying that you think people are unwilling to help sounds ungrateful and a bit whiny. Remember that the community here provides help for free, and that we also have lives and can't be on here to help you all the time.
Since you've tried charging (wall charger) for several hours, and tried (unsuccessfully) to get into bootloader, there isn't much else you can do. The idea of trying to run the RUU is a good one. But if you can't connect and can't run the RUU, the phone might be done. In particular, the blinking red light is not a good sign. I think there have been some other folks that have gotten this recently, and were not able to recover from it.
But keep trying to charge, and keep trying the bootloader button combo. The fact that your condition happened right after trying to restore a nandroid, leads me to believe its something that can be recovered from, and not a random hardware failure. But that is just a gut feeling, and maybe a bit too optimistic.

when my battery dies and i plug it up to charger led blinks red until it has enough juice to be powered on. you shouldn't try to power on your phone when it is blinking red, i assume that might end up killing the battery for good if you do.

[Q] How do I know my HOX battery is dead?

Phone doesn't charge (usb pc , charger ac outlet). No red lights. Did all buttons combinations with no luck. It gets warm by the back camera area when plug to ac outlet but battery stays cold. How to know? Motherboard or battery.

Sounds like a brick what does windows recognize the phone as?
Sent from my HTC One XL using XDA Premium 4 mobile app

loro1575 said:
Phone doesn't charge (usb pc , charger ac outlet). No red lights. Did all buttons combinations with no luck. It gets warm by the back camera area when plug to ac outlet but battery stays cold. How to know? Motherboard or battery.
Click to expand...
Click to collapse
Did you do anything to cause this condition (flash anything, RUU), or did it just happen on its own? Is the phone modded or stock?
Leave the phone plugged to the wall charger (not computer) for several hours (overnight) and try to power on again. Try both power on button combos:
1) regular power-on: holding power for a few seconds, then releasing
2) bootloader: hold power button and vol down, then release power button, but keep pressing vol down, until bootloader comes up, or you're convinced nothing is happening
Don't know what you mean by "Did all button combinations", and I don't like when people say vague stuff like this. The 2 combos above are the only ones you should be trying. Power and vol up puts the phone in Qualcomm download mode, which is not a good idea.

loro1575 said:
Phone doesn't charge (usb pc , charger ac outlet). No red lights. Did all buttons combinations with no luck. It gets warm by the back camera area when plug to ac outlet but battery stays cold. How to know? Motherboard or battery.
Click to expand...
Click to collapse
Phone is stock and locked. No custom roms ever. Sorry if the buttons things hurt someones feelings. I just want an answer to my question. how to know?

31ken31 said:
Sounds like a brick what does windows recognize the phone as?
Sent from my HTC One XL using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not recognized by computer.

We understand that you want an answer to your question, but in order for us to do that you must provide as much detailed information as possible, your initial post was quite vague. Do as Redpoint suggested and have the phone plugged into a wall outlet overnight, try the button combinations he listed, and report back tomorrow.
Sent from my Evita

timmaaa said:
We understand that you want an answer to your question, but in order for us to do that you must provide as much detailed information as possible, your initial post was quite vague. Do as Redpoint suggested and have the phone plugged into a wall outlet overnight, try the button combinations he listed, and report back tomorrow.
Sent from my Evita
Click to expand...
Click to collapse
Did all you said. Left the phone plugged for 48 hours, plugged it in my pc for 24 hours (no charging, not recognized) drivers installed, button combinations (hold power button and vol down, holding power for a few seconds, then releasing). Phone won't charge nor power on. This problem was after charging it and power it off by the power button.

So when you connect it to your pc it doesn't make a connection sound or show up as QHSUSB_DLOAD in device manager?
Sent from my Evita

loro1575 said:
Phone is stock and locked. No custom roms ever. Sorry if the buttons things hurt someones feelings. I just want an answer to my question. how to know?
Click to expand...
Click to collapse
You didn't "hurt my feelings". But if you want us to help properly, you need to be specific as to what you tried (not just say "I tried all the button combos" which means nearly nothing). And the one button combo for Qualcomm Download Mode is one you do not want to try.
Try to power on (regular and bootloader) while the phone is plugged to the charger. There was at least one user here that was able to get into bootloader this way, when for some reason it would not while unplugged. There is no rhyme or reason to this. But anything is worth a try at this point, right?
If the phone still will not power on, or even show a charge LED after being on the wall charger (don't charge on the computer, it doesn't provide enough juice) for several hours, you're pretty much out of luck.

Since you said you haven't done anything to your phone, meaning rooting it, S-OFF etc. What's stopping you from getting a warranty replacement?
Sent from my Nexus 7 using xda app-developers app

Sluff said:
Since you said you haven't done anything to your phone, meaning rooting it, S-OFF etc. What's stopping you from getting a warranty replacement?
Click to expand...
Click to collapse
If the phone is still under warranty, this is what I would recommend. Some One X's have simply given up the ghost lately due to hardware failure of whatever reason.

[Q] Nexus 5 Dead

Hi everyone, so yesterday I got home, and like everyday I dropped it on the wireless charger. After about 2 hours I took it and it has turned off itself and doesn't react to my button presses or anything. I tried holding Power, Power+Vol Up, Power+Down, Power+Vol up+Vol down, charged it overnight but it still doesn't work. Is there anything else left to do? (Bootloader is unlocked, twrp recovery + franco kernel and stock fw, it was working for like 2 weeks with no crashes).

If you've already tried holding the power button for 20 seconds it sounds like rma is the answer.

Does your computer recognizing your phone?

It does not, the phone isn't turned on, how could computer recognize it? (btw. The phone takes the power from the wall it seems, cause the power cord gives a noise when only it's pluged in without cable to the phone, then I can take it out, it still makes noise, and if i plug the phone into it, it stops making the noise)

Illiuminatum said:
It does not, the phone isn't turned on, how could computer recognize it? (btw. The phone takes the power from the wall it seems, cause the power cord gives a noise when only it's pluged in without cable to the phone, then I can take it out, it still makes noise, and if i plug the phone into it, it stops making the noise)
Click to expand...
Click to collapse
It can recognize a phone even if it's not turned on,as adb,and then you can flash recovery,kernel and etc,using fastboot commands.
So go to device manager and see if recognized as adb,if yes,you're good to go,and try to flash stock rom and recovery.
Also you can try to reboot into bootloader using fastboot reboot command.

Simonna said:
It can recognize a phone even if it's not turned on,as adb,and then you can flash recovery,kernel and etc,using fastboot commands.
So go to device manager and see if recognized as adb,if yes,you're good to go,and try to flash stock rom and recovery.
Also you can try to reboot into bootloader using fastboot reboot command.
Click to expand...
Click to collapse
It doesn't recognize it ( I thought it only recognizes it if it's in vol down+power or on :?

Illiuminatum said:
It doesn't recognize it ( I thought it only recognizes it if it's in vol down+power or on :?
Click to expand...
Click to collapse
Ah yes,my bad,sorry. Also,when you took,didn't you notice that it's hot or something like that? Because I've read on the internet that wireless charging can make devices to overheat.

Simonna said:
Ah yes,my bad,sorry. Also,when you took,didn't you notice that it's hot or something like that? Because I've read on the internet that wireless charging can make devices to overheat.
Click to expand...
Click to collapse
Yes, 2 times it was hot, but not yesterday. When I took it, it wasn't cold or hot, the same as normal phone would be.

Oh, and one more thing. When I hold power button it makes noise like this: h\ttp\s://w\ww.dropbox.c\o\m\/s/d3e0rqtlzm7x2ig/N5noise.mp3 (Remove all the \ from the link)
Barely hearable so I just accidentally noticed it.

Anyways, I'll go for the RMA. One more question, I really doubt it's possible but I will ask. is there a way to transfer all files from the phone if it's not responding to anything?

Illiuminatum said:
Anyways, I'll go for the RMA. One more question, I really doubt it's possible but I will ask. is there a way to transfer all files from the phone if it's not responding to anything?
Click to expand...
Click to collapse
Nope, that's part of the package.
if at least ADB was working you could but not possible unless LG revive the phone.

GUGUITOMTG4 said:
Nope, that's part of the package.
if at least ADB was working you could but not possible unless LG revive the phone.
Click to expand...
Click to collapse
Can you ask Google when RMA'ing to try to restore the stuff from the phone?

Illiuminatum said:
Can you ask Google when RMA'ing to try to restore the stuff from the phone?
Click to expand...
Click to collapse
You can ask anything, but don't hold your breath

Do I need to worry if my phone has unlocked bootloader and is rooted? (I mean will RMA go ok?)

Illiuminatum said:
Do I need to worry if my phone has unlocked bootloader and is rooted? (I mean will RMA go ok?)
Click to expand...
Click to collapse
If your sending it to google, then you don't have to worry. However, your device is fully dead, right? They will most probably swap the mobo or just send you a refurbished piece.

vin4yak said:
If your sending it to google, then you don't have to worry. However, your device is fully dead, right? They will most probably swap the mobo or just send you a refurbished piece.
Click to expand...
Click to collapse
It's making some kind of a noise when trying to turn it on/charge it, and doesn't react any other way, so yea, dead.

Illiuminatum said:
It's making some kind of a noise when trying to turn it on/charge it, and doesn't react any other way, so yea, dead.
Click to expand...
Click to collapse
No worries! Good luck with the RMA!
Do keep us posted!

Question battery ran out overnight now i charge it and it wont turn on.

ive tried holding the power and the power+vol down buttons for well over a minute i let it charge for over an hour but it wont turn on.
its got the latest lineage os on it with magisk.

Does it have any indicator at all of life? USB presence? Charging indicator? If not, the battery may have fallen so low that the charge circuit can't detect its presence and therefore you can't charge it. I once rescued a Nexus 4 from this state by hooking 5v directly to the battery for a few seconds until it had enough power to be detected and start charging.

SynGreis said:
ive tried holding the power and the power+vol down buttons for well over a minute i let it charge for over an hour but it wont turn on.
its got the latest lineage os on it with magisk.
Click to expand...
Click to collapse
First off Happy Holidays,
Second I am truly sorry for your situation.
Plug the device into a PC and try to power up?
I get that people like to install custom software but on a brand new device with vanilla Android I really don't understand why?
Why run the risk of voiding your warranty and running into a situation that you can't get out of? It is possible that the software you installed is part of the problem.
Maybe there is a way you can reinstall Google's android through a PC and see if it will boot up.
Google Pixel - Update and Software Repair
I get people don't love all of Google's services but you did buy a Pixel.
I hope the OP can figure out a way to get his device up and running again.

it wont turn on at all. fastboot wont find it.

SynGreis said:
it wont turn on at all. fastboot wont find it.
Click to expand...
Click to collapse
What do you mean "Fastboot wont find it"? Explain a bit more.

meaning the phone wont turn on at all. i plug it in with a known working cable in my computer and type in fastboot devices.

SynGreis said:
meaning the phone wont turn on at all. i plug it in with a known working cable in my computer and type in fastboot devices.
Click to expand...
Click to collapse
When you plug it up, do you get a chime on your computer?

no

Did you try a different charger?

yes

found out what was wrong. mobo died had to send in replacement close the thread.

R.I.P.

Happen to my P6P... RMA to Google.

Certainly a coincidence that the MOBO died when the battery is discharged...however, a little research will bring to light that it is NOT good to ever let a lithium battery go completely dead. YMMV