[Q] TF700 Keyboard Dock Repair (coffee spill) - Asus Transformer TF700

Greetings folks...here's a question to any of you that have taken your devices apart.
Had a clumsy moment with my coffee and ended up spilling a small amount on the tf700 keyboard. Whoops. Did my best to suction the coffee out of the keys but had a problem with keys getting chorded due to the coffee (ie pressing "A" would give me "AB" and so on).
I took the dock apart to dry it out. Eventually I got 99% of the keyboard functionality back, but my caps lock, TAB and back-quote keys remain completely dead (the caps lock light won't even come on).
Is there some other way to get "inside" the actual keyboard part of the device? I was not happy to see that the keyboard itself is moulded and plastic-sealed right on to the inside of the dock metal (ie you can't unscrew it). Can you safely pop the keys off from the top? I have checked and double-checked the ribbon cables...they are clean and snapped into place on the small motherboard inside. I believe the keys are still working...if I hold down the "L" key and hit caps lock, the "L" key stops repeating so a signal is getting through. I think coffee gunk is still inside but since I can't actually take the keyboard itself apart, it's going to be hard to clean.
As an aside, what crappy worksmanship in this dock. Since day one the back part of the dock would "pop apart" if I had the tablet docked...now I know why, Asus manufacturing did NOT actually screw in the back screws hidden under the footpads. Doesn't happen now that I've "fixed" it. Oooh I voided my warrantee..

I'm also looking for an answer after an unfortunate incident with some tonic water (Damn high fructose corn syrup...). I also discovered the loose screws on my dock.

Related

Replaceing the front keypad HELP

Hi all
My D pad has come off and I am just about to get a new keypad
for the front of the phone.
I have read the manual but its not very detailed about the keypad.
I have been told I can lift the keypad up at the front and pull it off
then the one I get will be sticky backed and I just have to put it back on
ion the right place but I am not sure about this.
so any help would be great
thanks for your time
Don't mess around with the keyboard assembly on the Vox. Mostly you make things worse. The keyboard consist of 3 layers and all are glued on the other only. So if one thing gets off, just re-glue it back. The Layers are:
1.) bottom: semi-flexible PBA, glued to the housing - contains also the sealed pushpads for the keys
2.) middle: rubber middle layer, glued to the PBA on dedicated edges to leave the room for the keys to press
3.) keys: one-by-one glued ot the rubber layer, so normally 2+3 is just one layer and it cannot easily be separated. If a key falls off, take a little super-glue and put it back where it should be.
Thanks for your answer
but I lost the D pad keys when they come off,
I have now got the new keypad and it looks like peel off the back paper
then it will stick to the board that plugs into the mother board.
but I am not trying to do it yet, I am waiting on HTC to email me back.
Well, than you have to remove the old Keypad+rubber layer. This is a lilttle destructive though as the sticky glue will not allow you to easily peel it off. As you see with the new keypad, there are little "noses" at several places (top: left + right & at the D-Pad and bottom: left + right). To peel it off, start at the side in the middle (no "noses" there) and work through the rest of the pad. After removal, clean the PBA carefully (eg. lighter-fuel) so that no glue remains and it is dry. This is very hard - I am not sure if you can remove the texture part of the glue on the PBA at all, I could not.
For re-assembly the tricky part is to get the pad flat and aligned to all edges BEFORE it fully sticks to the PBA. If it is not aligned it looks horrible, if it is not flat, you may end up with a hump in the middle - also horrible.
I think you have to start at top, insert noses first and when the top is aligned and fixed work the rest down, but take care about the bottom noses. You need to fit them in first by bending the pad up in the middle, inserting the noses (but not have it glued there), making it flat again (still not sticky) and then roll it downwards to fully stick. If the glue is very stick (which I hope) you have only one try. You may want to experiment with the removed one first. So have fun doing it...
BTW: Where die you buy it and how much you paid?
Thanks mate for the nfo.
I know a guy who has a dead vox so I will go and see if I can have it
and try what you said. Other then that I will have to pay a shop to do it.

Backspace or other keys not working? My accidental fix...

For the past few months, a couple of the keys, (mainly backspace, hyphen and 'a'), would stop working occasionally. I finally decided to pry open the keyboard and have a look around, thinking maybe I could fairly easily clean off the key contacts. So I carefully pry the metal top piece away from the plastic back bits...and I accidentally pulled the keyboard ribbon cable out of its connector.
No biggie since it basically slides right out and can easily be re-inserted. Anyway, the keyboard looked like a pain to take apart so I just reassembled the keyboard. Upon booting, the keyboard worked perfectly...and hasn't missed a beat since.
So if you aren't afraid of attacking your precious beasty with a sharp pry-thing, try re-seating the ribbon cable for the keyboard. It seems to have worked for me.

So I took it apart... Here's how it went.

So a bought my tablet, without the dock. Being a modder/hacker/tweaker, I knew I had to root and learn the flash process specific to my device ASAP.
Horrified to find that I would lose my warranty, and that I would be on my own from that moment when I would have unlocked it an beyond.
So I hesitated... For a week... and unlocked, rooted, and flashed a couple ROMs. All is well.
Fast forward 4 months...
I started getting issues with the touch screen on my device. I was heartbroken. I knew that nobody would fix it, despite it being a hardware defect of some kind.
The issue I was having was the "Ghost Touches" which would swipe up and down rapidly and randomly on the left half of the screen.
It would happen seemingly at random, and progressively became so bad that I couldn't use my TF700 any longer.
Shelving it for a few weeks, I finally became inspired and motivated to try to fix it myself, or at least discover wtf was wrong with it.
I found that pressing on the bottom of the tablet (the sections that surround the screen itself) would actually make the problem go away, but also make half of my screen unresponsive until I screen locked/unlocked it.
That made me feel that it was software related seeing that a simple lock/unlock via the top left button would make it stop for a few seconds, but this wasn't the case despite this glaring fact.
So I knew I had to open it, and I had no resources, couldn't find any videos, no information on opening this thing was available, at least at the time.
The steps I took were:
1) Turning off the device of course.
2) Flipped it over and with a flashlight looked down into the two slots for mounting it on the dock.
2a) I peeled away the squishy stickery thingy from each slot.
2b) There are little circles, one in each, that using something sturdy, you must slide to the tablet's left. (I used a nail...)
3) Using some kind of plastic yet sturdy wedge, you must unsnap all of the clasps under the screen to free it.
3a) I used a guitar pick, starting from one of the slots on the bottom, I ran the pick around the edges of the screen after carefully forcing it between the aluminium case and the glass.
3b) With somewhat violent prying motions I was able to free all of the snaps. (You need not unsnap the top side, only the bottom, left, and right sides. If I recall correctly)
4) There's 2 ribbons, they're sneaky, one is copper colored, the other is white. The white one is the scary one.
I turned on my tablet at this point, everything worked fine, I was VERY thankful at that point.
Now I looked around on the inside of the device and noticed that the point where the copper ribbon meets the digitizer/lcd screen was dented a bit, and when I ran my finger across it, the phantom touch problem went absolutely crazy. Bingo.
I found the pressing the ribbon flat against the screen, and firmly holding it in place fixed the problem.
So with a piece of tape I found next to me, I carefully rolled the tape over the dented area of the ribbon, and firmly secured the ribbon to the back of the screen preventing it from moving at all.
Upon reassembling my device, all has worked well, though when I shake the tablet, or press on certain points (takes a fair bit of pressure, nothing you'd ever do intentionally) the "Ghost Touch" comes back, but is easily remedied by a quick lock/unlock. This happens only once or twice a week at best, and I use this tablet HEAVILY.
Sorry for the messy post, and the lack of pictures, I didn't take any, and am not doing this again until I have to.
I really hope anyone who read this can gain from it.
Regards,
~HNx
That is some good info there.
Thanks for taking the time to put that together. I'm sure this will be very useful/helpful to those with similar/same symptoms.
Good job on doing it on your own like that. :thumbup:
Sent from my ADR6400L using xda app-developers app
Wow thank you for the post very very much.
I have had the ghost touch problem ever since the start, but it only came about with the dock connected. Through trial and error i figured that the dock is pressing on the bottom of the screen when you open/close it and causes persistent ghost touch. Simple on/off screen would fix it until i adjust the dock angle again. Never had it without dock connected.
Mine is also unlocked so no warranty. Although i am planning to rma the dock as its started to make clicking noises when open/closes.
Will definitely do your fix soon. How long would you say the whole process took you the first time?
Any idea what is causing the ghosting after the fix? My thought is that it was the gorilla glass bending that was creating some interference inside of it, hope i'm wrong.
Also, since we are on the fixing it from the inside page, the clicking noises (i get slight ones if i press/squeeze by audio jack), could they be fixed with some filing. ?
And the big one, could we solder on / replace the inner sdcard chip? perhaps hack a flash/ssd in there if possible?
There are pictures of the TF700's internal components on the iFixIt web site.
I don't think you can replace a BGA chip without damaging the board.
Took me a while to get to it but i opened her up today.
Firstly i recently received my dock back from RMA because the left top corner kept opening up when i tilt the tablet and i had to press on dock to click it back together. RMA people sent it back saying "works as intended, no problems found" with an added touch of removing right side rubber protector (left and bottom still there). Thank you for that..
So i decided to take matter in my own hands and lifted the top left rubber foothold of the dock only to find the warranty "void" screw just fall out... apparently it was never screwed in. OK easy fix, touch of screwdriver and dock is now better than new. Nice quality control there ASUS.
So now excited with first fix, i got to the tablet.
The ghost touch has been plaguing me with the dock attached every time.
I had tf700 unlocked to get the extra performance due to slow flash so no warranty.
Used 2 guitar picks, managed to get the screen off no problems. Tested if it still works, fine there too.
As noted by OP, the orange ribbon causes ghost touches as you press on it.
The white ribbon was in the way so I unplugged it from the screen.
This is the trouble causing area:
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It was obviously insecurely connected to the touch screen. I tried to stuff some tinfoil to the edges to hold in better, however, upon testing my solution, had a fatal (to the screen) accident.
The white ribbon killed lcd power and I couldnt tell if device was on (which it was). Upon attempting to connect the ribbon back, some contacts touch other contacts on the connector, small electrical flash, and lcd screen is dead... :crying:
tablet still works with dock and hdmi out:
Well since screen was broken already i decided to remove it from the touch glass to further investigate the ghost touch.
This is the problem, the orange ribbon was just glued to the touch screen (pressed between 2 screens) and has no secure connection hold. perhaps the glue unglued or air bubbles get in the way or the 2 screens not hold it tightly enough. It is obviously a design fault.
Whoever decided to use this method and then use same badly secured connection area to apply force to keyboard dock to open/close the device, did poor job...
Sure it is my fault i ruined the screen but i cant help but to feel cheated from ASUS.
I loved the idea of transformer tablet and was a very loyal ASUS fan. Bought it first month it came out, used for a year already.
They advertized a premium top of the line product, use a cheap memory solution which makes customers unlock and
void warranty. And when design failures arise, well, you are on your own.
Every TF700 tablet has this "ghost touch" problem, by design. Some may be better than others. It is just a failed product execution.
Not sure what i will do with the tablet now, have mixed feelings about it.
But as a long time ASUS customer / fan, can no longer recommend their products. Their new "direction" of passing bad designs as premium products, just not what I expected.
0.02
upon further review, the lcd connection wire had some pins burned out from the short, so hopefully lcd screen is alive.
[EDIT]
WOW they sell from china for 45 dollars!! for a tiny piece of wire like that...
anyone with a broken/replacement lcd which has a working wire be willing to salvage/sell theirs?
Just as an update, I've yet to need to take my TF700 apart again. The "Ghost Touch" problem hasactually gone away entirely even with
pressure applied to the effected areas.
Further I've tracked the problem down to the tablet getting hot, very hot. As dankens points out, the glue is all that holds the ribbon in place. It's my suspicion that the glue becomes loose. The ribbon most likely shifts a bit at this point, and the problem arises.
Be careful tf700 owners, once it starts, it doesn't just go away.
dankens said:
upon further review, the lcd connection wire had some pins burned out from the short, so hopefully lcd screen is alive.
[EDIT]
WOW they sell from china for 45 dollars!! for a tiny piece of wire like that...
anyone with a broken/replacement lcd which has a working wire be willing to salvage/sell theirs?
Click to expand...
Click to collapse
First I'd like to apologize if my post played any role in the eventual damaging of your tablet.
I hate to see such an expensive device broken.
You said it was just some burnt out pins that are problem. I'm pretty sure that I could repair it if you havn't yet bought a new screen.
If you're interested, you can drop me an email -- [email protected]
Well, i went out and got the parts from china/ebay, i think they ship them on wales from china because it took forever!
Started off with the damn white ribbon which cost me $41 for a 4 inch piece of wire!!
LCD was still dead, so i figured it got fried as well. new LCD (no digitizer) cost another $88. After assembling (now i make sure the battery is unplugged first thing, and connected last) i could see the lcd lamp turn on but screen was black.
Next to go was the mobo (i think GPU fried as well), they dont really sell those much, cheapest one was $80 (refurbished).
connected all and viola, back to normal. cost of parts: 209, worth it? not sure.
Definitely a learning experience, damn parts cost more than the tablet itself.
Looking forward to Dell Venue 11 pro (i5 version).
dankens said:
Well, i went out and got the parts from china/ebay, i think they ship them on wales from china because it took forever!
Started off with the damn white ribbon which cost me $41 for a 4 inch piece of wire!!
LCD was still dead, so i figured it got fried as well. new LCD (no digitizer) cost another $88. After assembling (now i make sure the battery is unplugged first thing, and connected last) i could see the lcd lamp turn on but screen was black.
Next to go was the mobo (i think GPU fried as well), they dont really sell those much, cheapest one was $80 (refurbished).
connected all and viola, back to normal. cost of parts: 209, worth it? not sure.
Definitely a learning experience, damn parts cost more than the tablet itself.
Looking forward to Dell Venue 11 pro (i5 version).
Click to expand...
Click to collapse
For those of you who will attempt to fix the same problem reported in the OP, my 2 cents:
1. After you successfully open the tab, but BEFORE doing anything, turn off the switch in the area circled red in the attached thumbs. This will cut off all electrical current to the components and prevent accidental shorts. It's called "service switch" for that reason;
2. The information given earlier about how the ribbon was bonded to the glass was incorrect. So I deleted that part. I examined under a microscope and it appeared a chemical strip of some kind was applied to the glass for bonding. Apparently, it worked in my case since I put a piece of kapton tape where the ribbon came off the glass, More likely, it was a part of the ribbon that had no function in the operation of the touchscreen. Thus, there ain't no way one can re-bond it once the ribbon's ripped off the glass, undamaged though it might be.
It looks like I'm having the same issue, but I'm confused about where to put the tape. Should I be removing the digitizer for this? Does the tape go RIGHT WHERE the ribbon connects to the glass? Or do I simply fold the ribbon over top of the computer chips on the back of the digitizer and do it there and tape it there?
jneuffer said:
It looks like I'm having the same issue, but I'm confused about where to put the tape. Should I be removing the digitizer for this? Does the tape go RIGHT WHERE the ribbon connects to the glass? Or do I simply fold the ribbon over top of the computer chips on the back of the digitizer and do it there and tape it there?
Click to expand...
Click to collapse
I hope someone can answer this. I can't figure out where to put the tape from all these posts either. I am about to embark on this journey. I have never disassembled a tablet or smartphone before. I am not that scared because I haven't really used this tablet due to all the problems I have had with it and have moved on the the Nexus 7. I would like to have it back in service though since now it is unusable due to the ghost touches.
Edit:
This might be the info I was looking for from a post above. Thanks.
"So with a piece of tape I found next to me, I carefully rolled the tape over the dented area of the ribbon, and firmly secured the ribbon to the back of the screen preventing it from moving at all."
echardcore said:
I hope someone can answer this. I can't figure out where to put the tape from all these posts either. I am about to embark on this journey. I have never disassembled a tablet or smartphone before. I am not that scared because I haven't really used this tablet due to all the problems I have had with it and have moved on the the Nexus 7. I would like to have it back in service though since now it is unusable due to the ghost touches.
Edit:
This might be the info I was looking for from a post above. Thanks.
"So with a piece of tape I found next to me, I carefully rolled the tape over the dented area of the ribbon, and firmly secured the ribbon to the back of the screen preventing it from moving at all."
Click to expand...
Click to collapse
I successfully opened it up and taped the white and gold wires down but the problem didnt go away. I am able to reproduce it more now though. I didnt tape the gold wire to the edge of the screen because when I pressed on that with the unit on it didn't cause the issue. I was able to make it happen while opened by touching the gold wire near where the problem spot seems to be but not on it.
Wondering if I build up a protective bump of material like tape inside so the case cant be compressed to cause the issue if that will help. I refuse to send it anywhere or purchase parts. I've spent too much time and effort on this thing. Really sucks to have a tablet that I cant use. I guess I could sell it on ebay for parts.
I'm going to keep bumping this as I discover more.
So I took it apart again trying to rig it up to work.
I found that the gold cable doesn't like being bent the way it is bent from the factory. If you straighten it out and fiddle with it, the ghost touches go away. I have been doing all my testing with the tablet powered on making sure not to disconnect anything. This way I can really get a feel for what is causing the ghost touches. If you intend on doing this look for the service switch and shut it off. Its hard to find even though its right in the middle of everything.
Cable with "33" written on it is the issue. I cut away some of the black plastic they used to keep things neat.
Pulling away the problem cable for your viewing pleasure
Tried to add some foam padding which helped with the case open.
Too much padding to close the case. Might try again with less padding.

[Q] Broken touchscreen, wacky random digitizer.

I'm sad to say I finally destroyed my TF300. It fell from about 6 feet onto tile. The screen is cracked in quite a few places, but luckily it didn't spiderweb. The touchscreen kind of works, I say kind of, because it's touching in random places all over the screen. So my question is, can I possibly unplug the digitizer only since the LCD works fine? That way I can use the keyboard dock's mouse or a USB mouse and still use the device. Thanks in advance for any help.
this happened to me as well. On youtube there are many tutorials of how to replace the screen..
they will show you how to take the back casing off
then you can just unplug the digitizer cable (its the yellow cable with two connections on the bottom right of the back of the tablet) this will disable the touch but if you go that far you might as well replace the whole screen you can get online for $50.
and make sure to take note of the digitizer revision number as asus makes 4 different types and only the one will work on your tablet when you want to fix it...its a number on the digitizer cable either g01 g02 g03 or one other i cant remember off the top of my head
schkeet said:
this happened to me as well. On youtube there are many tutorials of how to replace the screen..
they will show you how to take the back casing off
then you can just unplug the digitizer cable (its the yellow cable with two connections on the bottom right of the back of the tablet) this will disable the touch but if you go that far you might as well replace the whole screen you can get online for $50.
and make sure to take note of the digitizer revision number as asus makes 4 different types and only the one will work on your tablet when you want to fix it...its a number on the digitizer cable either g01 g02 g03 or one other i cant remember off the top of my head
Click to expand...
Click to collapse
Sorry, I meant that I didn't want to fix the display, just disable the digitizer so that I can continue to use the device via HDMI. If I unplug the digitizer, will the LCD still work?
After unplugging the ribbon cable for the digitizer, most of the random touches have stopped. But now, even using the built in touchpad or a USB mouse, touches do not hold and can cause random presses to occur in various parts of the screen. Any ideas?
I'm not sure but could be a different problem? I've done the same to mine and my keyboard dock works just fine
savergn said:
After unplugging the ribbon cable for the digitizer, most of the random touches have stopped. But now, even using the built in touchpad or a USB mouse, touches do not hold and can cause random presses to occur in various parts of the screen. Any ideas?
Click to expand...
Click to collapse
Spontaneous presses? This is at random, some tabs have it, others don't. That ain't from the keyboard; rather from either the digitizer, though detached it might be, or the TS board, or both in close proximity with one another. I've experienced this and still have no idea why. I've had perfectly good dig and TS Board do it when the board is left dangling and not screwed down to the magnesium frame. The only way to stop is to replace the digitizer. Or you can try to yank the dig's ribbons off the glass, as I've noticed ghost touches produced by a dig with partially torn ribbons (on the glass side) that were still connected to the PCB. The dig is not repairable anyways. You're risking nothing.
graphdarnell said:
Spontaneous presses? This is at random, some tabs have it, others don't. That ain't from the keyboard; rather from either the digitizer, though detached it might be, or the TS board, or both in close proximity with one another. I've experienced this and still have no idea why. I've had perfectly good dig and TS Board do it when the board is left dangling and not screwed down to the magnesium frame. The only way to stop is to replace the digitizer. Or you can try to yank the dig's ribbons off the glass, as I've noticed ghost touches produced by a dig with partially torn ribbons (on the glass side) that were still connected to the PCB. The dig is not repairable anyways. You're risking nothing.
Click to expand...
Click to collapse
Do you possibly have any photos or tutorials that might be able to help me out so I don't cause anymore damage to the tablet?
savergn said:
Do you possibly have any photos or tutorials that might be able to help me out so I don't cause anymore damage to the tablet?
Click to expand...
Click to collapse
Not sure where to start. If you've taken apart the thing before, i'd be easier. Remove the back. Turn off the service switch (Important). Otherwise, you might burn a coil on the motherboard. If you don't know what that is, look at the top of the motherboard. To the left of the power switch (thin amber ribbon for power on top side and volume on right side), there's a switch mounted on the other side but accessible from the top of the board. You'll see the printing "off" and "on" on this side. Slide it to "off" position. (Thumb attached shows location of switch at top, and where the ribbons should be cut off at bottom).
The ribbon part that's taped to the glass is hidden under the lcd. If you don't care, just snip it off where it meets the lcd edge. There's really no need to remove the lcd if you're not intent on replacing the digitizer. Again, since I am not certain what caused the ghost touches in your cases, it's possible they will continue. Hopefully, they won't. But at this point, the digitizer serves no function other than protecting the lcd surface on the outside. No need to save the ribbons.
To tell you the truth, I've tried using the tab with a dock and no touchscreen. You can live with it, but it's enormous inconvenience any way you use the device, from recoveries to roms to any app within. It's just not designed to be user-friendly that way. I eventually gave up and replaced the digitizer. You can find one for around $35.00 these days.
graphdarnell said:
Not sure where to start. If you've taken apart the thing before, i'd be easier. Remove the back. Turn off the service switch (Important). Otherwise, you might burn a coil on the motherboard. If you don't know what that is, look at the top of the motherboard. To the left of the power switch (thin amber ribbon for power on top side and volume on right side), there's a switch mounted on the other side but accessible from the top of the board. You'll see the printing "off" and "on" on this side. Slide it to "off" position. (Thumb attached shows location of switch at top, and where the ribbons should be cut off at bottom).
The ribbon part that's taped to the glass is hidden under the lcd. If you don't care, just snip it off where it meets the lcd edge. There's really no need to remove the lcd if you're not intent on replacing the digitizer. Again, since I am not certain what caused the ghost touches in your cases, it's possible they will continue. Hopefully, they won't. But at this point, the digitizer serves no function other than protecting the lcd surface on the outside. No need to save the ribbons.
To tell you the truth, I've tried using the tab with a dock and no touchscreen. You can live with it, but it's enormous inconvenience any way you use the device, from recoveries to roms to any app within. It's just not designed to be user-friendly that way. I eventually gave up and replaced the digitizer. You can find one for around $35.00 these days.
Click to expand...
Click to collapse
Thank you very much for the information.
I don't plan on using it as a daily device, I just picked up my Note 3 the other day, and using the TF300 is going to feel like going back to the stone age. I really just wanted it to have basic functionality, because I still have the HDMI cable for it, and have XBMC and VLC installed on it, so I can play videos easily on my TV. It has Cyanogenmod on it right now, so really, it should be fine for a while. I could probably also hook up my dualshock 3 to it and game on a TV. Portable low-end console. I'll update the thread later if whenever I get around to cutting the ribbon cable. Thanks again.

[Q]tf700 loses connection with dock over and over [SOLVED]

I bought my tf700t with tf201 dock second hand some 2 months ago. Everything worked perfectly up until 2 weeks ago. The previous owner had the thing rooted (build-number: TF700 CROMi-Xenogenesis 5.2.2-10.6.1.27.5 WW DEODEX). There are lots of people on the internet with the same kind of problems on unrooted tf700's so I don't expect it to be a problem with rooting.
What happens?
- The connection between dock and tablet seems to get lost, found again, get lost again etc. within minutes.
- I have a SD-card fitted in the dock and on the bottom of the screen I get messages that tell me he has found a SD-card. Then apparently it loses it again because a few minutes later the same message pops up again and again etc.
- In the beginning (and according to other people on the web still continuing) the tablet would only recognize the dock when charging. Without being plugged in it wouldn't be recognized at all. I opened up the dock and sprayed some contactspray where the cables come out of the hinge and want to connect to the small cable plugs on the dock, That seems to at least have worked to a certain extent, tablet and dock see each other. It says the keyboard should be used but then most keys won't work nor will the trackpad. Only the top row of keys keep functioning (except only the key in the top left corner (that flips a page backwards). But then again, sometimes you can use the keyboard on the dock for a while and then it's stops again (except for the top row of keys. They always work.)
- If I charge my dock to the max and then connect it with the screen most of the time it tells you that the battery of the dock is drained. Sometimes wiggling te tablet in it's slot brings back the battery to life.
Does anybody have a (possible) solution for these problems? I would be so grateful and so would a bunch of pitiful people roaming the back alleys of the internet in the hope of salvation.
One more thing. Several complainers have swiched dock and tablets and the problem seems to be with tablet. If the tablet is ok, then you fit any keyboard. If the tablet is dodgy it won't connect properly with any dock. At least that's what I hear.
Is there anybody with the brilliant solution or a hint at least? I started writing my bestseller on this thing, but like this it's going back to the study again in stead of to a nice terrace in the sun with drinks available.
Thanks in advance for all your trouble.
It looks like the problem is solved. I took the hinge apart, tightened all screws and bolts and put it back together. That seemed to do it .
Just so people don't have to look any further, here's how you take the hinge apart:
- Take out the 2 bolts on the outside of the hinge.
- On the inside of the hinge, on 'the bottom' are 3 pieces of plastic strip or adhesive tape (one approx. 12 cm long on the left side, one approx. 4 cm on the right side and on very small piece in between of 0.5 cm). Using tweezers and/or a scalpel-like knife, carefully peel away the longest strip of plastic working from the outside inwards. You will find three screws within the first 5 cm or so. Take them out. Stop peeling, leave the plastic strip around the data connector attached and start on the other end of this plastic strip, working from right to left. You'll find a screw immediately. Take it out, leave the rest of the strip attached. The 5th screw you'll find underneath the outer end of the 4 cm strip on the right side of the hinge.
- Now you can split the hinge in 2 parts. If necessary, use a small screwdriver at the outer ends to carefully wedge the hinge apart.
- In the part that's still connected to the dock you'll find 4 screws. The outer 2 have a tendency to become loose. Tightening them 'repaired' my dock.

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