hello guys. i have some doubts about optimus one's warranty. there are many of you who has problems with phisical buttons after a fer months of use. (in my case, i have 6 months of use and menu key, volume key and power key are failing). i had another O1 that was stoled, and it was with me about 6 months too, and i never had any issuse with any key. so i have this question:
-do you guys think that those buttons that failed in less than 6 months, could be considered as a manufacturing defect?
You can consider it as manufacturing defect.
I think you better ask this question to LG service centre.
thank you
sarus_b said:
You can consider it as manufacturing defect.
I think you better ask this question to LG service centre.
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thanks dude, well i decide to ask it here first in case that one of you had succesfully claimed your waranty for this issue...
sarus_b said:
You can consider it as manufacturing defect.
I think you better ask this question to LG service centre.
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Its not a manufacturing defect.The buttons start wearing after some number of clicks.I think thats the reason why some manufacturers prefer capacitive buttons.
Related
So on my phone the power/volume buttons have begun to sunk in, I have some pretty excessive light leakage from the buttons (By excessive I mean I can now see it in pretty much broad daylight) and now I just realized I have a dead pixel near the middle of the screen. Do you thing big V will warrant me a replacement?
(I believe I already know the answer but I know some people here work for Verizon and just wanted to know their opinions on the situation before taking my phone back to stock)
I had something similar happen to my Touch Pro back in the day. Yes, unless there is actually physical damage then they will replace it under the manufacturers one year warranty.
I would sent it back in a heartbeat, buttons that you can't reach are a pretty good reason to replace.
Sent Mine Back for same reason. Had to talk to a few people over phone but I got it Replaced. New one Has No Problems Now
Hi guys,
I got my XL yesterday but I have just noticed a bright white small dot appears on my screen on black background but it is not visible in other colors
Is it a dead or stuck pixel ? Really needs help regarding that so I can check with the store to replace it if it is a defect
maxo3000 said:
Hi guys,
I got my XL yesterday but I have just noticed a bright white small dot appears on my screen on black background but it is not visible in other colors
Is it a dead or stuck pixel ? Really needs help regarding that so I can check with the store to replace it if it is a defect
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Anybody here ?
maxo3000 said:
Anybody here ?
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Try doing factory reset and check if it's going .
But I think it's a defect , So rush to Sony Service center soon and get the device "Replaced" .
If customer finds a defect in Sony mobiles within a week , then they have a policy to replace the device.
The "A" Factor said:
Try doing factory reset and check if it's going .
But I think it's a defect , So rush to Sony Service center soon and get the device "Replaced" .
If customer finds a defect in Sony mobiles within a week , then they have a policy to replace the device.
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Click to collapse
Thank you for your reply but I got it from a local shop.Do you think it can get worth or it may affect my phone ? I have read some posts saying that if it is not annoying you and you can live with it;then don't replace it.I am really afraid this option will be also hard as it was last piece available in the store and I believe it will be hard to replace it ?
PS: it is really so tiny white dot but I don't know if that means something wrong is there or just a small defect ?
and thanx again for your reply
maxo3000 said:
Thank you for your reply but I got it from a local shop.Do you think it can get worth or it may affect my phone ? I have read some posts saying that if it is not annoying you and you can live with it;then don't replace it.I am really afraid this option will be also hard as it was last piece available in the store and I believe it will be hard to replace it ?
PS: it is really so tiny white dot but I don't know if that means something wrong is there or just a small defect ?
and thanx again for your reply
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have it replace, asap! that tiny white dot should not be included with the purchase of your unit.
a defect is a defect. if thats the last piece available. ask for a full refund. it could be the last piece because it has already been checked by someone and didn't get it.
btw, have you checked if the box is sealed and opened in front of you?
just my 2 cents.
dyamez said:
have it replace, asap! that tiny white dot should not be included with the purchase of your unit.
a defect is a defect. if thats the last piece available. ask for a full refund. it could be the last piece because it has already been checked by someone and didn't get it.
btw, have you checked if the box is sealed and opened in front of you?
just my 2 cents.
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First of all-thanx for your reply but all I meant that I have checked many stores in my area and they don't have it
So the problem now that I don't want another phone nor a refund.Also I don't trust repair center as they may get it worse !
It really doesn't annoy me but the only question I am worried it can be worse or affect my phone in the future ?
and again-really thank you guys-your community always helpful for android noobs like me :good:
if its ok with you or it doesn't matter you, then its fine.
my point is, of course we bought it with our hard earned money. we deserve to have it defect free.
I believe, it comes with a warranty? if it does goes worst. then have it warrantied
dyamez said:
if its ok with you or it doesn't matter you, then its fine.
my point is, of course we bought it with our hard earned money. we deserve to have it defect free.
I believe, it comes with a warranty? if it does goes worst. then have it warrantied
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Yes it is really hard earned money but the point I am worried about if it can get worse through the warranty and is it dangerous or a sign of a bigger problem ? Waiting for you advice
PS: I love this phone and it is perfect for me - I don't even want to replace it with Galaxy S3 Mini which I believe is not as good as Xperia L
maxo3000 said:
Yes it is really hard earned money but the point I am worried about if it can get worse through the warranty and is it dangerous or a sign of a bigger problem ? Waiting for you advice
PS: I love this phone and it is perfect for me - I don't even want to replace it with Galaxy S3 Mini which I believe is not as good as Xperia L
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Click to collapse
I came from S3 mini before having this Xperia L. All I can say is, XL is way way better than my previous one.
Rest assured that your XL will do fine, if your ok with that little tiny white dot. Unless of course bigger problem arises. Then thats the time you bring it for warranty. Sony service center will take care of it.
Does the store have the 7 days replacement policy or a full refund? If yes, I'd rather bring it back and wait for a replacement or have it refunded. And buy with other stores. For you to have peace of mind with your beloved XL.
Good luck.
Hi friends,
I have a nexus 5 which is purchased from US which doesn't cover warranty in my country.Everything was working fine, but for the past few days I find a Part of the display is not working or not recogonising the touch.Every parts thing excpect that area works fine but not that one.I tried Soft reset and hard reset which dosent work.Is it hardware related issue.If yes is it repairable or the entire touch should be replace.And how much it will cost me.Thanks in advance.Attached the image.the Red spot is the non working part.
Hi,
The whole thing (LCD and Digitizer) will be replaced and LG will charge you anything between Rs.7000-8000...
vin4yak said:
Hi,
The whole thing (LCD and Digitizer) will be replaced and LG will charge you anything between Rs.7000-8000...
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Thanks for the reply mate.Is there any alternate available for this i.e. any Cheaper Version of the display..
imranfarookj said:
Thanks for the reply mate.Is there any alternate available for this i.e. any Cheaper Version of the display..
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AFAIK, there isn't. You could ask a local repair shop and see what they have to say about this...
Ok my bad..Moderator, Plz Close this thread..
When its completely dark, and the notification button lights are on, I can see light coming out of the bottom bezel (this is the part where the bezel meets the plastic part, between the home and back buttons). Does anyone else see the same problem? Should I ask for a replacement?
razzzor1234 said:
When its completely dark, and the notification button lights are on, I can see light coming out of the bottom bezel (this is the part where the bezel meets the plastic part, between the home and back buttons). Does anyone else see the same problem? Should I ask for a replacement?
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No,
I cant see any light coming from mine mi 4i,
And i doubt flipkart/xiaomi will replace your device over this defect.:fingers-crossed:
Sounds like defect
me.ashishjaiswal said:
No,
I cant see any light coming from mine mi 4i,
And i doubt flipkart/xiaomi will replace your device over this defect.:fingers-crossed:
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It does sound like a defect. Flipkart anyways has a return policy, right? I think you can return it and get a new one if that's permitted.
razzzor1234 said:
When its completely dark, and the notification button lights are on, I can see light coming out of the bottom bezel (this is the part where the bezel meets the plastic part, between the home and back buttons). Does anyone else see the same problem? Should I ask for a replacement?
Click to expand...
Click to collapse
I have the same problem. I am keeping the lights off so that it doesn't bother me
I know its a defect but I can live with it
Yes it looks to be a manufacturing defect.
You can probably talk to the customer care guys in your area to get a solution on this.
Or just ignore this as other users do.
I have placed a replacement order and flipkart customer care called me and informed me that the courier agent will come and pick up the phone in 3 days. Once they take the phone to the service center and if the phone is 'eligible' to be replaced, they will send a new phone within 15 days. I am just curious if this is worth the effort as i have read in some other forums that someone else got yet another defective piece as replacement.. What do you guys think?
shibaa987 said:
Yes it looks to be a manufacturing defect.
You can probably talk to the customer care guys in your area to get a solution on this.
Or just ignore this as other users do.
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yeah..its manufacturing defect..i got replcement
nowfalsalahudeen said:
yeah..its manufacturing defect..i got replcement
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Did you talk to the customer care people for replacement or flipkart?
Im one of the lucky customers who got to try 3 Mi 4i devices! lol.. First 2 devices had the same defect and as a last bet, i went with another replacement instead of refund. Luckily, Im now holding the third device which is defect free
Edit:
For me, replacement was no hassle. Initiated replacement in Flipkart, Rep called me to confirm and next day, they delivered a new device and took the defective device. When I placed replacement req for already replaced device, Rep told that they wont provide replacement second time and instead he was ready to process refund. But I insisted on getting replacement for which he accepted and sent the replacement the very next day. I guess the city where you live in matters.. and I live in Bangalore.
I also got a replacement, but the new phone also has the issue. But its less prominent and I have to stare hard at the phone to see the gap. Anyway, I just decided to live with it and turned off the button notification so that's not a bother any more....
Update the thread
nowfalsalahudeen said:
yeah..its manufacturing defect..i got replcement
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Hi nowfalsalahudeen, I will suggest you to update this one on the first page of this thread so that any one refers to this thread will know the root cause of this issue has been identified and solved.
This will help others save time and also other guys having this problem will get an idea what to do. :good:
Thanks
Having a black S7(non-edge). Small crack in the home button at an edge. Was there from DAY 1 I guess. Much less noticeable in the black color.
Will it be worse overtime?
Will it render the fingerprint scanner unusable?
Krust4 said:
Having a black S7(non-edge). Small crack in the home button at an edge. Was there from DAY 1 I guess. Much less noticeable in the black color.
Will it be worse overtime?
Will it render the fingerprint scanner unusable?
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Looks like a manufacturing defect. Try getting a replacement.
xDark_ said:
Looks like a manufacturing defect. Try getting a replacement.
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Should be a manufacturing defect that I didn't notice out of the box. No way this could happen without dropping the phone or any other strong impact which I'm sure I haven't done. Anyway since the exchange period is over there is no use of crying over spilt milk.
Even if I had found this issue within the replacement period or even on the same day of unboxing itself there is a chance that they will try their best to not give me replacement based on my previous experience with my Galaxy S3 which had a gap between back cover and the main body at the top edge for which they laughed at me when asked for a replacement and denied my claim. They only way to prove that this was indeed a manufacturing defect is to record the unboxing of the product and if there is anything wrong with the unit show it in the video right way, LOL, otherwise they won't believe my claim. I've seen people in forums who had replaced thrice or even five times. But things aren't so easy at my place.
It's been almost 1 month from the date of purchase. I contacted Samsung, and they are telling that physical damages aren't covered in warranty and if in case it's a manufacturing defect they told me to approach any service center to inspect. I heavily doubt whether they will believe me. Should I give it a try? What do you say?
Krust4 said:
Should be a manufacturing defect that I didn't notice out of the box. No way this could happen without dropping the phone or any other strong impact which I'm sure I haven't done. Anyway since the exchange period is over there is no use of crying over spilt milk.
Even if I had found this issue within the replacement period or even on the same day of unboxing itself there is a chance that they will try their best to not give me replacement based on my previous experience with my Galaxy S3 which had a gap between back cover and the main body at the top edge for which they laughed at me when asked for a replacement and denied my claim. They only way to prove that this was indeed a manufacturing defect is to record the unboxing of the product and if there is anything wrong with the unit show it in the video right way, LOL, otherwise they won't believe my claim. I've seen people in forums who had replaced thrice or even five times. But things aren't so easy at my place.
It's been almost 1 month from the date of purchase. I contacted Samsung, and they are telling that physical damages aren't covered in warranty and if in case it's a manufacturing defect they told me to approach any service center to inspect. I heavily doubt whether they will believe me. Should I give it a try? What do you say?
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I'd do it. If it doesn't go smoothly and they stone wall, yell at them on Twitter and on reddit.
xDark_ said:
I'd do it. If it doesn't go smoothly and they stone wall, yell at them on Twitter and on reddit.
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Lol. Also It's a know truth to many how Samsung also had become bad in quality with major/minor issue with camera, build much more. The issues with Galaxy S7 forums all over the internet is just enough to support my statement.
Krust4 said:
Lol. Also It's a know truth to many how Samsung also had become bad in quality with major/minor issue with camera, build much more. The issues with Galaxy S7 forums all over the internet is just enough to support my statement.
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Seems like they couldn't keep up with the demand and let the quality control slip
xDark_ said:
Seems like they couldn't keep up with the demand and let the quality control slip
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I'm in a confusion whether to go and get it repaired by Samsung or not. Because once when I approached Samsung's approved service centre (@ 2014) when my Galaxy S3 had a minor hardware issue (for the reason I quoted in one of my post) after replacement period. A person I closely know there (one of the repair guys) advised not to better give it for repair for this silly issue to any Samsung service centers and to better cover it with a case/cover since they were kind of bad at repairing and that they might mess up something else. So I'm kind of in a confusion in the case of my GS7's home button issue. What do you guys say?
Should I go for warranty repair?
Most of all, Will it cause to loose water-proofing?
Krust4 said:
I'm in a confusion whether to go and get it repaired by Samsung or not. Because once when I approached Samsung's approved service centre (@ 2014) when my Galaxy S3 had a minor hardware issue (for the reason I quoted in one of my post) after replacement period. A person I closely know there (one of the repair guys) advised not to better give it for repair for this silly issue to any Samsung service centers and to better cover it with a case/cover since they were kind of bad at repairing and that they might mess up something else. So I'm kind of in a confusion in the case of my GS7's home button issue. What do you guys say?
Should I go for warranty repair?
Most of all, Will it cause to loose water-proofing?
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Click to collapse
Go for it. If anything bad happens, just publicly shame them. Shouldn't lose you're waterproofing because it's being fixed by a first party