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[Q] can not connect to t-mobile network

bought a phone t959v with a cracked screen on ebay took out main board and put it in a new lcd assembly. phone will not connect to t-mobile. says not registered on network. i thought it might have been a bad sim reader so i put one in i new worked from a different phone. still no good . called t-mobile verified phone was not locked . they did a hard reset, still nothing. i notesed it is running 2.3.6 and i have up to 4 bars reception with antenna. does anyone have any idea what the problem could be. thanks

Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.

ok thanks will get back to you tomorow phone is at work

number in phone is different. called t-mobile number is blocked. told me to bring it to t-mobile store. if they cant do anything is there any other way to get it unblocked

Which number is blocked? The one behind the battery would seem to me to be the one that matters. That is the number you should see in your settings.
And report whoever sold you the phone on ebay if they didn't tell you the IMEI was messed up.

There is way to recover?

He can ask Odia for help if the IMEI behind the battery is good and T-Mobile can't fix it.

WHo is ODIA?
---------- Post added at 09:24 PM ---------- Previous post was at 09:21 PM ----------
you can also try this
http://forum.xda-developers.com/showthread.php?t=1264021

the imei behind the battery but the one in the settings is blocked. it seems as though someone switched out the main board. whitch has the blocked number on it. is there anyway to unblock this imei number. thanks

what do you mean by blocked?

Its black listed. Meaning it came from a stolen phone. It appears the OP bought a phone and was scammed. I would return the phone and do a charge back via paypal.

eollie said:
Its black listed. Meaning it came from a stolen phone. It appears the OP bought a phone and was scammed. I would return the phone and do a charge back via paypal.
Click to expand...
Click to collapse
+1

blocked due to fraued. maybe stolen or un paied balence

lumin30 said:
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
Click to expand...
Click to collapse
Im having same issue, phone worked for 2 weeks then getting the "not registered on network" message. and my IMEI match, what do i do?

This happens to me anytime that I leave Tmobile service area, I usually just toggle "flight mode"
Sent from my SGH-T959V using xda premium

QUIETLYloud said:
This happens to me anytime that I leave Tmobile service area, I usually just toggle "flight mode"
Sent from my SGH-T959V using xda premium
Click to expand...
Click to collapse
Toggling flight mode did not help. Tried it many times at different times and nothing.

lumin30 said:
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
Click to expand...
Click to collapse
I am going through this issue now on a friends phone, I checked to see if both numbers are the same and they are, I checked online to see if the number was blacklisted and everything seems to be ok. I have odin'd it back to 2.3.6 and to eclair, I have tried different fixes I have found but none seem to work, can anyone help or has anyone figured this out yet?

jt0037 said:
I am going through this issue now on a friends phone, I checked to see if both numbers are the same and they are, I checked online to see if the number was blacklisted and everything seems to be ok. I have odin'd it back to 2.3.6 and to eclair, I have tried different fixes I have found but none seem to work, can anyone help or has anyone figured this out yet?
Click to expand...
Click to collapse
Eclair? What phone are you trying to fix?

I thought froyo was the earliest this goes back
Sent from my SGH-T959V using xda app-developers app

4G LTE Issue

I got a Verizon Galaxy S III from a friend. When he had it the 4G LTE worked just fine. When I put my sim card in it found my wireless account no problem, I even went on the verizon site and after the phone popped up as my new device I "activated" it (whatever that does)... But I get no 4G. I'm in a 4G LTE area, I used it on my old Galaxy Nexus all the time. In my Mobile Network settings under Access Point Names there are two avaliable options, 'EHRPD - Verizon Internet' and 'LTE - Verizon Internet', the default is EHRPD but I changed it to LTE, still have no 4G. There is no "preferred network mode" like on the old Galaxy Nexus where you can choose between CDMA and LTE/CDMA. I searched around and downloaded the app Phone Info, the preferred network is set on LTE/CDMA/EvDo... HOWEVER, if I change it to LTE/GSM/WCDMA or LTE only or LTE/WCDMA I get 4g service! But then I have no mobile network to place calls or text. When I change it back to LTE/CDMA/EvDo it drops 4G again and goes back to 3G. I don't get it! Anyone have any ideas?

Well since his sim card worked fine, it may just be yours. I can't say get a warranty replacement because vzw doesn't replace third party traded phones. Stingy bastards.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Well since his sim card worked fine, it may just be yours. I can't say get a warranty replacement because vzw doesn't replace third party traded phones. Stingy bastards.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
So it could be the sim card even though I can force 4G to work by itself? 4G still works on my Gnex when I pop the sim back in. If it was the sim is that something I could get a replacement for from vsw somehow that would fix the problem?
Is there any reason that unlock/root/flash other roms/radios would fix the problem?

Well I mean I'd hope it was the sim, but it's probably not. I'd say try your best to fix it with the tools at hand because lord knows if you call Verizon and try to get a warranty replacement, you're gonna be on the phone for a while.
Sent from my SCH-I535 using xda app-developers app

Not sure if this is true but when i got my phone from bestbuy the guy gave me what he called a 4g lte sim card so that i could have use of lte etc. So it might be your sim card

is this on a straight stock phone or was it rooted ?

psycopanther said:
is this on a straight stock phone or was it rooted ?
Click to expand...
Click to collapse
Bone stock. I actually factory restored it again to see if that would fix it.

i have had to actually go back to the store and get a new sim card. (they are free) from when a previous device would not work right. turned out the card was bad after all. not sure if you in the same boat as me though.

psycopanther said:
i have had to actually go back to the store and get a new sim card. (they are free) from when a previous device would not work right. turned out the card was bad after all. not sure if you in the same boat as me though.
Click to expand...
Click to collapse
What do you say when you go in? Just tell them you bought a phone off a friend and it's not working, and ask for a new sim?

No just say your SIM card is acting up, you factory restored and still don't work.
Sent from my SCH-I535 using xda premium

A SIM card ain't gonna fix it.
Call VZW and complain. The more of you with ****ed up data speeds/signal issues that call in the better for the rest of us that have the same issue. VZW won't look at it being a "common problem" because supposedly the issue isn't wide spread enough. I've been through two phones, others as well. A quick look through the forums and you'll see lots of data/connectivity problems.

TheDiabolicaL1 said:
A SIM card ain't gonna fix it.
Call VZW and complain. The more of you with ****ed up data speeds/signal issues that call in the better for the rest of us that have the same issue. VZW won't look at it being a "common problem" because supposedly the issue isn't wide spread enough. I've been through two phones, others as well. A quick look through the forums and you'll see lots of data/connectivity problems.
Click to expand...
Click to collapse
Did you not read the op? He got it from a friend. VZW will simply tell him it's a third party transaction, and that they will not cover it under warranty. They can track that the phone went to a different account.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Did you not read the op? He got it from a friend. VZW will simply tell him it's a third party transaction, and that they will not cover it under warranty. They can track that the phone went to a different account.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
The device may still has a warranty- Samsungs warranty.
More to the point- the device is ACTIVE ON HIS ACCOUNT! He's having NETWORK ISSUES. Some people's S3's have NETWORK CONNECTIVITY PROBLEMS (I am affected by this issue.)
Did you read my post? Exactly where did I mention swapping out- warranty exchange, etc? I didn't, so don't put ****ing words in my mouth.
I simply stated that the OP should complain about network issues. Network issues which VZW is responsible for. Network issues that VZW asks Samsung to fix. Network issues that users are having problems with. Network issues that VZW doesn't think is a big enough deal to ask Samsung to fix because not enough people are CALLING IN ABOUT THEM! They're just waiting for an update to fix it. An update which won't happen because VZW doesn't think it's A PROBLEM!

I'm not arguing with you and hijack this poor guys thread. Fact of the matter is verizon will tell him to get a new sim, then they will say they'll have engineers investigate the towers he connects to. The engineers will chock it up to terrain or weather, just like they always do. VZW is in this game for the money, and they'll get it. They know you want the best service, and that you'll pay for the best despite terrible CS.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
I'm not arguing with you and hijack this poor guys thread. Fact of the matter is verizon will tell him to get a new sim, then they will say they'll have engineers investigate the towers he connects to. The engineers will chock it up to terrain or weather, just like they always do. VZW is in this game for the money, and they'll get it. They know you want the best service, and that you'll pay for the best despite terrible CS.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I had a ****ty attitude yesterday and that's no excuse for coming off as rude as I did. My apologies. I'm sorry. I don't think I meant to come off with such a lack of tact.
That said, you're correct. Its the same brush off I've received. I, however, told then they were brushing me off. I told then it was a brush off and something is wrong with these phones. Its okay to be blunt. They know they're brushing you off and its perfectly acceptable to let them know you're nowhere near as ignorant as they hope you are.
Sent from my SCH-I535 using Tapatalk 2

Try repro visioning the sim card; have heard that this can fix some data / 4G / LTE issues. Sorry, on phone, so I can't get link, but if you search on forum, should turn up
Sent from my SCH-I535 using Tapatalk 2

TheDiabolicaL1 said:
I had a ****ty attitude yesterday and that's no excuse for coming off as rude as I did. My apologies. I'm sorry. I don't think I meant to come off with such a lack of tact.
That said, you're correct. Its the same brush off I've received. I, however, told then they were brushing me off. I told then it was a brush off and something is wrong with these phones. Its okay to be blunt. They know they're brushing you off and its perfectly acceptable to let them know you're nowhere near as ignorant as they hope you are.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
No worries, I kinda came off the same way. So sorry as well. The manufacturer's warranty is nontransferable, but they don't know who's sending in the phone. Only problem is you have to send it off and be without a phone for a few days
Sent from my SCH-I535 using xda app-developers app

You need a new SIM. I went through the exact same thing.
Go to a Verizon store.
Sent from my SCH-I535 using Tapatalk 2
---------- Post added at 03:38 PM ---------- Previous post was at 03:37 PM ----------
Stop thinking of other fixes and just go to the store. Trust me.
Sent from my SCH-I535 using Tapatalk 2
---------- Post added at 03:39 PM ---------- Previous post was at 03:38 PM ----------
Stop thinking of other fixes and just go to the store. Trust me.
Sent from my SCH-I535 using Tapatalk 2
---------- Post added at 03:40 PM ---------- Previous post was at 03:39 PM ----------
Stop thinking of other fixes and just go to the store. Trust me.
Sent from my SCH-I535 using Tapatalk 2

I get the same issues, i called Verizon (*611), was on the phone trying to troubleshoot the phone for 30 minutes. If turning of and on the phone does not work, then out could be the Sim card. Also, they did something at their end and now i am getting 4g while waiting for the new Sim card to arrive by mail.
Sent from my DROID RAZR using xda app-developers app

Had the same issue, new SIM card fixed it.

HTC one x ATT on Straight Talk question

Im about to buy a new ATT branded HTC one x USA.
I was wondering do i have to buy a unlocked version if i am wanting to put on Straight talk with there ATT Sim card from there site?
I hear mixed opinions / answers.
Do i have to have a unlocked to use on straight talk even though it uses ATT towers and i here other posts not mentioning unlocking / unlocked phones?

I am using a art HTC one xl right now on straight talk
If you order the att SIM card from straight talks website it will work on any att phone it doesn't have to be unlocked my HTC one xl is not unlocked an runs great on straight talk with the micro att SIM straight talk offers I get the same speeds as att also
So simply no if you have the att SIM from straight talk any att phone will work it does not have to be unlocked
Sent from my HTC One XL using xda app-developers app

krazydude4g said:
I am using a art HTC one xl right now on straight talk
If you order the att SIM card from straight talks website it will work on any att phone it doesn't have to be unlocked my HTC one xl is not unlocked an runs great on straight talk with the micro att SIM straight talk offers I get the same speeds as att also
So simply no if you have the att SIM from straight talk any att phone will work it does not have to be unlocked
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
Do you get a new number when you activated straight talk?
I have no service / phone in front of me. But i hear you have to port your current service number what if you don't have one? Do they give you a new number like ATT Gophone plan i just activated and choose my number on there website.

I don't really understand what your asking if you can or if you have to port a number not sure if that's it or not so let me answer them both
You can port your existing cell phone number to straight talk
You do not have to poet your number like me I didn't have a number before straight talk just you choose activate an get a new number or something along those lines an they will give you a phone number for your area
Sorry if I still didn't answer everthing for you buddy
Sent from my HTC One XL using xda app-developers app
---------- Post added at 07:33 PM ---------- Previous post was at 07:26 PM ----------
Just a warning be prepaired if your gonna use straight talk avoid there customer service as much as you can you would get more done talking to a pre schooler about your account not to be mean its just all they know is what the computer tells them but besides that the service is great
Sent from my HTC One XL using xda app-developers app

Krazy....I have a HTC One X and a ST micro sim that I have been using for the last 6 months in an iphone. I want to use the sim in the HTC but for the life of me I cannot get the data connection to work. Both phones are At&t versions. I get voice and texts, just no data. Can you help? Maybe share your APN settings?

krazydude4g said:
I don't really understand what your asking if you can or if you have to port a number not sure if that's it or not so let me answer them both
You can port your existing cell phone number to straight talk
You do not have to poet your number like me I didn't have a number before straight talk just you choose activate an get a new number or something along those lines an they will give you a phone number for your area
Sorry if I still didn't answer everthing for you buddy
Sent from my HTC One XL using xda app-developers app
---------- Post added at 07:33 PM ---------- Previous post was at 07:26 PM ----------
Just a warning be prepaired if your gonna use straight talk avoid there customer service as much as you can you would get more done talking to a pre schooler about your account not to be mean its just all they know is what the computer tells them but besides that the service is great
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
Yea you answered. I dont have a current number was worried that i wouldnt get one.
Could you share or screen shot your apn settings?

[Q] Can I buy another android and use it with my $25 GoPhone Plan?

I have the $25 GoPhone Plan that gives me 250 minutes and unlimited texting. I currently have the Pantech P7040P. I hate this phone and I want to get an android. I tried to put my sim card in an HTC Vivid 4G LTE phone and it didn't work. The phone did not detect the sim card. I was wondering if its even possible to have an android phone with the current plan I am using. I was thinking of either an HTC Inspire or Motorola Atrix.

Answer, and another question.
blackhawkrisen,
I think you can use it with another phone (I'm pretty sure about it!), it could be that the HTC Vivid you tested it on had some connector pins broken.
You could also check if your sim card has any damages.
It could also be that the HTC Vivid had a sim lock.
Do you know that?
Please answer me, so I can help you.
XDROIDIFY

Its your sim card, the orage one that come with the gophones are lovked to that gophone for 6 months.
Go to the att store tell them you need a new sim for your gophone account bc you lost your. They will provide you a free blue sim card that will work in your vivid.
Sent from my SAMSUNG-SGH-I317 using xda premium

http://forums.att.com/t5/Prepaid/Are-GoPhone-SIM-Card-locked/td-p/3017363
Sent from my SAMSUNG-SGH-I317 using xda premium

xdroidify said:
blackhawkrisen,
I think you can use it with another phone (I'm pretty sure about it!), it could be that the HTC Vivid you tested it on had some connector pins broken.
You could also check if your sim card has any damages.
It could also be that the HTC Vivid had a sim lock.
Do you know that?
Please answer me, so I can help you.
XDROIDIFY
Click to expand...
Click to collapse
Sorry for the late reply, thanks for the help. That might have been it, but I just recently got my sim card switched to a normal blue one. The HTC Vivid and the person was kind of shady. I currently do not have a data plan only voice and text. Would this be why the phone didn't detect the sim? I wanted to know if I could buy a smartphone without having to pay for data and keep my current plan with a smartphone.

blackhawkrisen said:
Sorry for the late reply, thanks for the help. That might have been it, but I just recently got my sim card switched to a normal blue one. The HTC Vivid and the person was kind of shady. I currently do not have a data plan only voice and text. My friend believes this is why the phone did not detect the sim card. I wanted to know if I could buy a smartphone without having to pay for data and keep my current plan with a smartphone.
Click to expand...
Click to collapse
You can probably get a Galaxy Nexus or a Nexus 4 since they're unlocked.

Ngan said:
You can probably get a Galaxy Nexus or a Nexus 4 since they're unlocked.
Click to expand...
Click to collapse
So to not have to pay for data I would need an unlocked phone?

Answer
No, because your plan only includes voice and text.
The phone doesn't matter.
If you use data on your phone it will be very expensive!
XDROIDIFY
Edit:
To your other reply,
If you don't have data in your package, you can't use it.
If you could use it while it's not in your package it will be very expensive!
---------- Post added at 10:33 AM ---------- Previous post was at 10:26 AM ----------
If you have that blue sim-card you can put it in any phone you want, as long as it hasn't got a lock on it. (Then you may only use that phone with that service-provider). So if you can buy a nexus, I would buy it. (But it doesn't matter because when you buy a phone the are ALWAYS unlocked)
I hope this is helpful for you!
XDROIDIFY

xdroidify said:
No, because your plan only includes voice and text.
The phone doesn't matter.
If you use data on your phone it will be very expensive!
XDROIDIFY
Edit:
To your other reply,
If you don't have data in your package, you can't use it.
If you could use it while it's not in your package it will be very expensive!
---------- Post added at 10:33 AM ---------- Previous post was at 10:26 AM ----------
If you have that blue sim-card you can put it in any phone you want, as long as it hasn't got a lock on it. (Then you may only use that phone with that service-provider). So if you can buy a nexus, I would buy it. (But it doesn't matter because when you buy a phone the are ALWAYS unlocked)
I hope this is helpful for you!
XDROIDIFY
Click to expand...
Click to collapse
Thank you so much, someone just offered to sell me a Motorola Atrix and I was wondering if I could use that with the same plan?

Straight talk port.

I just activated a att straight talk Sim and tried to port my number from T-Mobile prepaid but it did not work and it just gave me a random number. Am I able to still port my number into straight talk over the random number? Thanks
Sent from my Nexus 5 using xda app-developers app

andrewt328 said:
I just activated a att straight talk Sim and tried to port my number from T-Mobile prepaid but it did not work and it just gave me a random number. Am I able to still port my number into straight talk over the random number? Thanks
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yes but unfortunately you have to call there horrible customer service.
< Coming to you live from the planet One X >

So I got the port over. But now my phone is stuck on the old number. And that number no longer has service since they moved it to my ported number. So online it shows my account with service and my ported number but my phone/sim doesn't see that the number was ported and still has the old number which has been deactivated. Any solution? Thanks
Sent from my Nexus 5 using xda app-developers app

Sometimes the port can take a while. You can try turning on/off Airplane mode (to disconnect / reconnect to the network) and see if it accepts a call to the ported number.

When I call the ported number it doesnt ring it just goes straight to this. It says "I'm sorry but the person you have called has not set up voicemail yet "
I have even tried factory resetting the phone and still won't update to the ported number. You think I need another Sim for that number?
Sent from my Nexus 5 using xda app-developers app

andrewt328 said:
When I call the ported number it doesnt ring it just goes straight to this. It says "I'm sorry but the person you have called has not set up voicemail yet "
I have even tried factory resetting the phone and still won't update to the ported number. You think I need another Sim for that number?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Do you have a update prl in settings anywhere? If yes try that
< Coming to you live from the planet One X >

I activated my ST today and I can't seem to get LTE just HSPA+.
I will check at work later but I'm getting worried lol.
I am using the at&t LTE Sim also.
Sent from my Nexus 5 using xda app-developers app

andrewt328 said:
So I got the port over. But now my phone is stuck on the old number. And that number no longer has service since they moved it to my ported number. So online it shows my account with service and my ported number but my phone/sim doesn't see that the number was ported and still has the old number which has been deactivated. Any solution? Thanks
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
They warn you that the port can take up to 48 hours. I work at Walmart and deal with this all the time

OK so you're just saying I just have to wait it out. And the changes will eventually be pushed to my phone? Because it already canceled my T-Mobile account and so I don't have service right now and its kinda Scarry seeing I drive a lot and have an old car. Don't wanna break down without any cellular service. Thanks
Sent from my Nexus 5 using xda app-developers app

enigma2446 said:
Do you have a update prl in settings anywhere? If yes try that
< Coming to you live from the planet One X >
Click to expand...
Click to collapse
What exactly do you mean? Sorry
Sent from my Nexus 5 using xda app-developers app

Some devices has an option to update firmware, software, system up dates and PRL. If not there are manual methods doing it from the dialer for example ##1234##. That kinda thing but I'm not sure on the nexus.
< Coming to you live from the planet One X >
---------- Post added at 03:56 AM ---------- Previous post was at 03:48 AM ----------
Sorry it's not called prl it's different..... Something like user profile or something.... I'm looking into it right now I have some people that might could help.
< Coming to you live from the planet One X >

Thanks. Any help is greatly appreciated.
Sent from my Nexus 5 using xda app-developers app

Have you tried factory resetting your device then slap the sim card in it and boot her up?
< Coming to you live from the planet One X >
---------- Post added at 04:08 AM ---------- Previous post was at 04:05 AM ----------
I know some devices will hard lock the current sim info and when u change Sims they have issues authenticating the new sim
< Coming to you live from the planet One X >

enigma2446 said:
Have you tried factory resetting your device then slap the sim card in it and boot her up?
< Coming to you live from the planet One X >
---------- Post added at 04:08 AM ---------- Previous post was at 04:05 AM ----------
I know some devices will hard lock the current sim info and when u change Sims they have issues authenticating the new sim
< Coming to you live from the planet One X >
Click to expand...
Click to collapse
there is no option for firmware update. i also tried tried the #1234# and just get "invalid MMI code". I have also tried a factory reset and nothing...not sure whats going on. My number is on my account online but not active on my phone...its so annoying lol...is there a chance it just needs more time to push the new number to the sim? thanks

For one the number thing was an example lol didn't mean for you to try it and yes I had a straight talk service take 31 hours to push through but it is odd cuz it should come pretty immediately
< Coming to you live from the planet One X >
---------- Post added at 04:20 AM ---------- Previous post was at 04:17 AM ----------
I would try sense your waiting anyway to call them up and have them push the programming out again... Don't hurt to try could be a hickup on there end
< Coming to you live from the planet One X >

enigma2446 said:
For one the number thing was an example lol didn't mean for you to try it and yes I had a straight talk service take 31 hours to push through but it is odd cuz it should come pretty immediately
< Coming to you live from the planet One X >
---------- Post added at 04:20 AM ---------- Previous post was at 04:17 AM ----------
I would try sense your waiting anyway to call them up and have them push the programming out again... Don't hurt to try could be a hickup on there end
< Coming to you live from the planet One X >
Click to expand...
Click to collapse
ill give it a shot. I really appreciate all of your help man. thanks

No problem, if I find anything out ill be sure to post it. Don't forget to hit the thanks button if you want to.
< Coming to you live from the planet One X >

called straight talk, they said that my number was active but was not working because a sim card can only ever have one number assigned to it. So i went online and ordered another sim card and then i can call in and put my number on the new sim.