bought a phone t959v with a cracked screen on ebay took out main board and put it in a new lcd assembly. phone will not connect to t-mobile. says not registered on network. i thought it might have been a bad sim reader so i put one in i new worked from a different phone. still no good . called t-mobile verified phone was not locked . they did a hard reset, still nothing. i notesed it is running 2.3.6 and i have up to 4 bars reception with antenna. does anyone have any idea what the problem could be. thanks
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
ok thanks will get back to you tomorow phone is at work
number in phone is different. called t-mobile number is blocked. told me to bring it to t-mobile store. if they cant do anything is there any other way to get it unblocked
Which number is blocked? The one behind the battery would seem to me to be the one that matters. That is the number you should see in your settings.
And report whoever sold you the phone on ebay if they didn't tell you the IMEI was messed up.
There is way to recover?
He can ask Odia for help if the IMEI behind the battery is good and T-Mobile can't fix it.
WHo is ODIA?
---------- Post added at 09:24 PM ---------- Previous post was at 09:21 PM ----------
you can also try this
http://forum.xda-developers.com/showthread.php?t=1264021
the imei behind the battery but the one in the settings is blocked. it seems as though someone switched out the main board. whitch has the blocked number on it. is there anyway to unblock this imei number. thanks
what do you mean by blocked?
Its black listed. Meaning it came from a stolen phone. It appears the OP bought a phone and was scammed. I would return the phone and do a charge back via paypal.
eollie said:
Its black listed. Meaning it came from a stolen phone. It appears the OP bought a phone and was scammed. I would return the phone and do a charge back via paypal.
Click to expand...
Click to collapse
+1
blocked due to fraued. maybe stolen or un paied balence
lumin30 said:
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
Click to expand...
Click to collapse
Im having same issue, phone worked for 2 weeks then getting the "not registered on network" message. and my IMEI match, what do i do?
This happens to me anytime that I leave Tmobile service area, I usually just toggle "flight mode"
Sent from my SGH-T959V using xda premium
QUIETLYloud said:
This happens to me anytime that I leave Tmobile service area, I usually just toggle "flight mode"
Sent from my SGH-T959V using xda premium
Click to expand...
Click to collapse
Toggling flight mode did not help. Tried it many times at different times and nothing.
lumin30 said:
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
Click to expand...
Click to collapse
I am going through this issue now on a friends phone, I checked to see if both numbers are the same and they are, I checked online to see if the number was blacklisted and everything seems to be ok. I have odin'd it back to 2.3.6 and to eclair, I have tried different fixes I have found but none seem to work, can anyone help or has anyone figured this out yet?
jt0037 said:
I am going through this issue now on a friends phone, I checked to see if both numbers are the same and they are, I checked online to see if the number was blacklisted and everything seems to be ok. I have odin'd it back to 2.3.6 and to eclair, I have tried different fixes I have found but none seem to work, can anyone help or has anyone figured this out yet?
Click to expand...
Click to collapse
Eclair? What phone are you trying to fix?
I thought froyo was the earliest this goes back
Sent from my SGH-T959V using xda app-developers app
Related
I seriously need help with this. My phone info is this
LG-P999
Android 2.3.3 stock
Baseband: M6600A-SCAUTNZ-2.0.9720T 1[JUL 15 2011 10:00:00]MP;TRULGE_08.09.02R_MDM.
Kernel Version: 2.6.32.9
The phone has all the information about the carrier but does not connect to the network, it even recognizes a network with -89dbm but does not connect.
I don't know what's happening. When you start the wifi calling app it works but can't sustain a connection on its own. I need your phones baseband info to compare. Also i noticed on the hidden menu accessible by dialing 1809*#999# when you go to the modem setting the following menus says:
QCRIL/Android log on/off: not implemented yet (RIL)
PDP Setting: not implemented yet (RIL)
and so on with the others. I need help from people with working g2x to check this and compare the values, cause i don't know what to do. I have flashed several roms eve the stock, and i have noticed that when i flash the v10f and connect the phone to the computer the lg tool recognizes the phone as if it had the v21e leaving me without the possibility to upgrade the software, I think it is because of the baseband on the phone. I sincerely ask for your help on this. Thank you
I'd try requesting a replacement, or trying the Update method for refurbs.
Sent from my LG-P999 using XDA Premium App
Well i have tried all existing methods and nothing, cause the lg tools recognizes the actual phone model which is p999dw and wont let me upgrade because of the baseband version, and as for a replacement this is a phone o got from craigslist.
daniel86bm said:
I seriously need help with this. My phone info is this
LG-P999
Android 2.3.3 stock
Baseband: M6600A-SCAUTNZ-2.0.9720T 1[JUL 15 2011 10:00:00]MP;TRULGE_08.09.02R_MDM.
Kernel Version: 2.6.32.9
Click to expand...
Click to collapse
You seem to have the most current version, which makes me wonder about your SIM card. Perhaps you need a new one if it is an older SIM or possibly damaged.
Well My sim card is only 2 months old, it came with my htc sensation, whe I put it on the sensation works but not on the G2x i have also tried it on my father's hd2 and also works, Thank you all for your response, I feel very lucky to be an XDA member.
I will go to T-mobile tomorrow to get another sim and test.
You try a hard reset yet?
If not just hold the volume up rocker and power button for like 10 seconds and it will reboot.
Today i got a new sim card and nothing, still the same keep saying no service, when i try to call says not registered on the network
Did you ever get this issue resolved I am having the same problem...exactly, got a different sim and now I want to try to re-flash the base band if possible? Does anyone know of this issue and any way to fix without dealing with T-mobile?
Unfortunately I had this and I tried everything, went to a T-Mobile rep and they tried trouble shooting, switching sims, hard reset, I even changed roms, went back to stock froyo and gingerbread and still nothing. I'm having a new G2X replacement shipped to me free of charge from T-Mobile already. Go to your T-mobile rep and ask him to fix it (he will try and fail and will open a case with you) then if you have warranty you can get a replacement G2x.
kharnage said:
Unfortunately I had this and I tried everything, went to a T-Mobile rep and they tried trouble shooting, switching sims, hard reset, I even changed roms, went back to stock froyo and gingerbread and still nothing. I'm having a new G2X replacement shipped to me free of charge from T-Mobile already. Go to your T-mobile rep and ask him to fix it (he will try and fail and will open a case with you) then if you have warranty you can get a replacement G2x.
Click to expand...
Click to collapse
Even if you didn't purchase the phone from T-mobile? I bought the phone from Craigslist.
XMarinE said:
Even if you didn't purchase the phone from T-mobile? I bought the phone from Craigslist.
Click to expand...
Click to collapse
I purchased my phone from some guy on Amazon, just try to go to a T-Mobile rep and don't tell them you purchased it off someone else even though they might be able to check.
Dial *#*#4535#*#* on your phone and give us screenshots of the phone status. Maybe that can give a clue as to what is going on. Scroll past your IMEI and do a screenshot (power and home) then scroll down to mid screen do another screenshot and then scroll all the way down and do a third screenshot. Post them here and maybe we can figure out what is going on. Did you make sure you have the correct RIL also? Some people with your issue have flashed CM7 nightly and then flashed back to another rom and this issue has gone away.
jboxer:
Will try...after a reboot or after I get the T-Mobile to load up again because that just gets me to the dialer again. I am in the process of making a video on Youtube and see if it helps resolve the issue...?? I SCREAM SANDWICH where are you...LOL!!
Do you have a tmo sim? U need to get the phone unlocked if u dont
Yes I do have a Tmo sim...and service.
You got took by the person on craigslist. Always test before you buy. #1 rule...
Sent from my LG-P999 using xda premium
T-Mobile is also now blocking IMEIs from the network. So that is also a possibility, especially when the phone is showing that it recognizes the network, but won't connect.
I think the only way T-Mobile will block the IMEI is if someone used installments to get the phone, and then the account canceled before the first payment.
Sent from my LG-P999 using XDA App
butterbeam said:
You got took by the person on craigslist. Always test before you buy. #1 rule...
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
No..the phone did work when I tested it. It was not rooted or unlocked. It worked fine...all of a sudden it stopped? I can use any other carrier card and it will work flawlessly. I have a Straight Talk card and can plug it in and no problems..only the data is 2g(Edge) speed on the G2x. Calls and MMS and it shows AT&T as the carrier while the sim from Straight Talk is in. Only the T-Mobile one has an issue. I had the phone for more than 3 months without any problems. I don't think I got took if there weren't any apparent red flags at time of purchase. I took the sim from my old phone at time of purchase and said I want to check it out first and the previous owner agreed. I think the issue is with T-Mobile and the way their equipment works with LG G2x. I am posting a video on YouTube in the next few days to let people see what happens with different scenarios.
XMarinE said:
No..the phone did work when I tested it. It was not rooted or unlocked. It worked fine...all of a sudden it stopped? I can use any other carrier card and it will work flawlessly. I have a Straight Talk card and can plug it in and no problems..only the data is 2g(Edge) speed on the G2x. Calls and MMS and it shows AT&T as the carrier while the sim from Straight Talk is in. Only the T-Mobile one has an issue. I had the phone for more than 3 months without any problems. I don't think I got took if there weren't any apparent red flags at time of purchase. I took the sim from my old phone at time of purchase and said I want to check it out first and the previous owner agreed. I think the issue is with T-Mobile and the way their equipment works with LG G2x. I am posting a video on YouTube in the next few days to let people see what happens with different scenarios.
Click to expand...
Click to collapse
If the phone is working with Straight Talk (AT&T) and not T-Mobile then I do believe it is a blocked IMEI issue. The person that sold it to you probably stopped paying their bill. T-Mobile doesn't block the IMEI until they send the account to collection, which takes about three months or so. You can probably call TMO and ask them to check the IMEI and see if they blocked it (if the CSRs can check the blacklist database). This blocking of the IMEI is specific to T-Mobile only so it would not affect AT&T's network or using the phone on any other carrier in the world.
jboxer: Will check on that issue...thanks jboxer
---------- Post added at 02:25 PM ---------- Previous post was at 02:21 PM ----------
jboxer said:
If the phone is working with Straight Talk (AT&T) and not T-Mobile then I do believe it is a blocked IMEI issue. The person that sold it to you probably stopped paying their bill. T-Mobile doesn't block the IMEI until they send the account to collection, which takes about three months or so. You can probably call TMO and ask them to check the IMEI and see if they blocked it (if the CSRs can check the blacklist database). This blocking of the IMEI is specific to T-Mobile only so it would not affect AT&T's network or using the phone on any other carrier in the world.
Click to expand...
Click to collapse
Can I check any IEMI database? I checked one from a Australia database and it said the status is unlocked? Are there any United States places to check or do I need to contact T-Mobile?
has anyone had this issue where it says "Mobile Network Not Available". I was running CleanRom 4.5 and installed the 4.5 keyboard and clock and all of a sudden I lost my network connection. what is weird is the 4G works fine. I just can't receive or make calls/text messages. Does anyone have any idea what may be the problem? I've returned my phone to stock, cause I'm thinking I'm going to have to take it back to Verizon. Just wondering if maybe anyone knew a fix for this.
That's weird. I'm running 4.5, and I have not seen that. Is data back now?
Sent from my Sch-I535 using xda app-developers app
evolishesh said:
That's weird. I'm running 4.5, and I have not seen that. Is data back now?
Sent from my Sch-I535 using xda app-developers app
Click to expand...
Click to collapse
Yeah, i dont know what caused it to happen. I didn't even really notice it wasn't working, cause I never lost data. i've always had 4G signal. i just can't make phone calls or send texts. at one point it did say mobile network not available, but now it just doesn't make calls at all. the screen looks like its making the call, but you do not hear any dial tone or anything. For sure it was working yesterday because i was on a four hour call last night. Just stopped out of nowhere today.
I had the same issue the other day. Did you backup your IMEI/MEID info? Check and see if they are still there in about phone, also check your ERI and if your network is listed.
Sent from my SCH-I535 using Tapatalk 2
I just got back from the Verizon store after spending 2 hours there. It did seem like it was an IMEI issue. They mentioned my phone having a different number than what was on the phone itself and they could find no way to correct it. The verizon tech support that they called were insisting that it was a network issue and not a phone issue, so they opened a trouble ticket to try and resolve that. they said 24-72 hours to get it resolved. luckily, the store clerks and managers thought support was full of it, so they decided to overnight me a replacement phone anyways just in case, even though they were told not to. so hopefully the new phone fixes the issue. I'm just glad that they helped me out because I didn't buy warranty or anything on the phone so they probably could have flat out denied me. Fingers crossed that all is good in a couple of days
I did back up my IMEI the first time I rooted the phone, but since they're helping me out, I'm just going to wait for the new phone and hope that that fixes it.
I had the exact same issue I just call this number
*2767*3855#
If that doesn't work flash back to stock lock the phone do the number again
Sent from my SCH-I535 using Tapatalk 2
I am having the same issue. My phone says " mobile network not available" Unable to use it in global mode. Any help/solution?
maniac8828 said:
I am having the same issue. My phone says " mobile network not available" Unable to use it in global mode. Any help/solution?
Click to expand...
Click to collapse
Take out your battery and look for the IMEI number that is listed underneath it. Write it down. Then boot your phone back up and go to settings, about phone, status, and make sure that the number your wrote down matches the IMEI number on the phone. If it doesn't, then you'll need to restore your IMEI and probably repair your ERI.
Read this thread. It explains how to repair them both:
http://forum.xda-developers.com/showthread.php?t=1867442
nattygirl said:
Take out your battery and look for the IMEI number that is listed underneath it. Write it down. Then boot your phone back up and go to settings, about phone, status, and make sure that the number your wrote down matches the IMEI number on the phone. If it doesn't, then you'll need to restore your IMEI and probably repair your ERI.
Read this thread. It explains how to repair them both:
http://forum.xda-developers.com/showthread.php?t=1867442
Click to expand...
Click to collapse
Thanks. Will check and post my results
I checked and both the IMEI numbers match and are the same.
Any other possible solution??
maniac8828 said:
I am having the same issue. My phone says " mobile network not available" Unable to use it in global mode. Any help/solution?
Click to expand...
Click to collapse
I am having same problem with my Samsung galaxy S3 "mobile network is not available" when make calls, and yes my IMEI is exact as under the battery.
any suggestion...what to do?
maniac8828 said:
I checked and both the IMEI numbers match and are the same.
Any other possible solution??
Click to expand...
Click to collapse
I had this exact same problem yesterday. I noticed it occurred when I left a 4G area. I couldn't connect to the network anymore and it prompted me to switch to global mode. My IMEI number on the back of my phone matched the number in the status too.
The way I fixed it was by doing an nvrestore in terminal emulator. You need to have a backup in place in order to do this. I believe you can find more about it in the IMEI thread in android development. It should be the first step and they'll probably be able to help you more there. http://forum.xda-developers.com/showthread.php?t=1852255
Also, I'm running Clean Rom 4.5, stock kernel, and the vrlg7 radio.
sandep said:
I had this exact same problem yesterday. I noticed it occurred when I left a 4G area. I couldn't connect to the network anymore and it prompted me to switch to global mode. My IMEI number on the back of my phone matched the number in the status too.
The way I fixed it was by doing an nvrestore in terminal emulator. You need to have a backup in place in order to do this. I believe you can find more about it in the IMEI thread in android development. It should be the first step and they'll probably be able to help you more there. http://forum.xda-developers.com/showthread.php?t=1852255
Also, I'm running Clean Rom 4.5, stock kernel, and the vrlg7 radio.
Click to expand...
Click to collapse
Thanks - will try this out and let you know if any success.
My phone was on clean rom 5.0, Loved it. Everything worked great for 2 months. 3 days ago I flashed CM10. Worked alright. Then flashed MIUI (pre-most recent update). Also worked fine except for some screen flickering. Decided to go back to stock. Did a nandroid restore and when it was finished I had no data or bars period. Restarted the phone to no avail. Called Verizon. They assumed my simm card was fried. Then I went and got a new simm card. They tried to activate it to no avail. After changing my PRL from 00000 to 15154 they were able to get 4g on my phone. It's a little slow but it works. Still no calls and text.
My phone number is 0000004548. Any ideas on fixing this?
http://forum.xda-developers.com/showthread.php?p=31051731
This is my next option. Will it help? Come on xda, I have faith you can save me! Thanks all!
Still no luck
I completed the guide in the first post. No dice. I got everything sorted out, My phone number is now correct and all but... I cannot get signal still and I cannot boot into recovery. Weird. Any advice would be great! I'm sure others are in my spot.
Is your imei intact? I also had this problem prior to flashing miui. What I did was go back to completely stock, there is a guide somewhere here, make sure you backup all your data. Once you've boot up to stock, you have to dial the re provision code which is *2767*3855# , it will wipe all your data I believe, then reboot it should work then. After that just reroot unlock flash roms. I hope it works for you. If you've lost your imei you have to do something else which a guide is written on here, but I'm pretty sure you haven't lost your imei.
Sent from my SCH-I535 using xda premium
Yes, first thing to do is to check if your IMEI is intact. Also check your ERI (it should be set to 5).
Just a heads up, the re-provision code @Watoy mentioned only works on early build stock ICS. You can use the code in Root66, so my advice is to Odin back to Root66, which is available for download from this thread:
http://forum.xda-developers.com/showthread.php?t=1762204
If your IMEI and/or ERI is not intact, the following tool and guide will bring you back to life. You will also need to be on stock ICS for this, and I again recommend Root66 because many users need to perform the re-provision code after performing all of the steps in this guide to complete the process:
http://forum.xda-developers.com/showthread.php?t=1867442
I'm attempting everything you two mentioned right now. I'll let you know how it turned out. I have already done each of these things but this time I'll follow the order (if that makes sense...)
Network - Unknown
Signal - -95 dBm 2 asu
Mobile net type - 1xRTT:6
in service
roaming
disconnected
phone # - 0000004548
Min 0000004548
PRL - 1
ERI - 5
IMEI - 990002068950862
IMEISV - 00
Definitely boot loops for days after flashing stock.vzw_root66.tar Any other ideas?
Alright. Flashed stock.vzw_root66.tar and it bootlooped. I pulled the battery after ten minutes and went into recovery and f/d reset. Network unknown. Signal strength and network type is the same. now service state says in service. Mobile network state still disconnected. PRL changed to 15173. phone number is correct. MIN is 3194421067. ERI is still 5. MEID now reads DEC: 256691456608999046 HEX: 0x99000206895086. IP address is now unavailable.
Can you read all that?
Okay I got the reprovision number to work. Going through that now.
I FIXED IT, Thanks to ya'll.
Now use the dialer code listed earlier
Sent from my SCH-I535 using xda app-developers app
I don't know if I should make a new thread about this? What do ya'll think?
Flashed stock.vzw_root66.tar. Bootlooped, pulled battery, factory /data reset in recovery.
Then dialed the *2767*blah blah. And tada. Everything works.
Post links so I can buy ya'll beers!
Dead serious. I just dropped it 2 feet onto carpet and there is a small crack above the menu key. Phone is a goner. Black screen and all. I still claim this endeavor as worth it, hopefully it helps others out. Off to buy a $40 droid x on craigslist. ugh
Again, Thanks!
kjfan1 said:
Dead serious. I just dropped it 2 feet onto carpet and there is a small crack above the menu key. Phone is a goner. Black screen and all. I still claim this endeavor as worth it, hopefully it helps others out. Off to buy a $40 droid x on craigslist. ugh
Again, Thanks!
Click to expand...
Click to collapse
That sucks all that work to break it. I think it's like 170 for a new screen from Samsung installed.
Sent from my SCH-I535 using xda app-developers app
kintwofan said:
That sucks all that work to break it. I think it's like 170 for a new screen from Samsung installed.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Really? That's not too bad of a price. I thought the screens were going for close to that on ebay, and that's without installation obviously.
hi all hoping somoene can help me out imee issue
I recently flashed from clean rom to paranoid and lost my imei. After doing some researech was able to get both imei and eri restored. I used a method here http://forum.xda-developers.com/showthread.php?t=1867442 but still unable to recieve calls and text 4g is fine.
service state in service
roaming not roaming
mobile net work state connected
my phone number is correct
min number is a number i dont reconize 7722167376
eri version 5
imei number is correct from the back of my phone
I am thinking I need to flash back to stock in order to make that phone call to activate my phone but i want to do this as a last resort. Any help will be greatly appreciated. I hope I may have missed something in the hidden settings when i used *#22745927 and **22745927. Can someone tell me what my settings should be and thank you again.
Joseph772 said:
I recently flashed from clean rom to paranoid and lost my imei. After doing some researech was able to get both imei and eri restored. I used a method here http://forum.xda-developers.com/showthread.php?t=1867442 but still unable to recieve calls and text 4g is fine.
service state in service
roaming not roaming
mobile net work state connected
my phone number is correct
min number is a number i dont reconize 7722167376
eri version 5
imei number is correct from the back of my phone
I am thinking I need to flash back to stock in order to make that phone call to activate my phone but i want to do this as a last resort. Any help will be greatly appreciated. I hope I may have missed something in the hidden settings when i used *#22745927 and **22745927. Can someone tell me what my settings should be and thank you again.
Click to expand...
Click to collapse
A quick look at the thread you linked to, it looks like you need to be back on an ICS ROM (at least for TW) to use the factory reset/reprovision(?) code, after repairing the IMEI.
The key to make it all work together seems to be this order: http://forum.xda-developers.com/showpost.php?p=33609227&postcount=160
pdykstra said:
Really? That's not too bad of a price. I thought the screens were going for close to that on ebay, and that's without installation obviously.
Click to expand...
Click to collapse
I've never had to do it, but in other three I hear people say it's $168 shipped both ways
Sent from my SCH-I535 using xda app-developers app
Joseph772 said:
I recently flashed from clean rom to paranoid and lost my imei. After doing some researech was able to get both imei and eri restored. I used a method here http://forum.xda-developers.com/showthread.php?t=1867442 but still unable to recieve calls and text 4g is fine.
service state in service
roaming not roaming
mobile net work state connected
my phone number is correct
min number is a number i dont reconize 7722167376
eri version 5
imei number is correct from the back of my phone
I am thinking I need to flash back to stock in order to make that phone call to activate my phone but i want to do this as a last resort. Any help will be greatly appreciated. I hope I may have missed something in the hidden settings when i used *#22745927 and **22745927. Can someone tell me what my settings should be and thank you again.
Click to expand...
Click to collapse
You didn't miss anything, you just need to do that re-provision code. Flash back to this, do the re-provision, and you will be back to normal. No other way about it unfortunately.
http://forum.xda-developers.com/showthread.php?t=1762204
kjfan1 said:
Dead serious. I just dropped it 2 feet onto carpet and there is a small crack above the menu key. Phone is a goner. Black screen and all. I still claim this endeavor as worth it, hopefully it helps others out. Off to buy a $40 droid x on craigslist. ugh
Again, Thanks!
Click to expand...
Click to collapse
This just saved me! Thanks a ton, sorry about your phone though. Just fixing the IMEI and ERI didn't work for me, I had to reset with the code
Same Issues
I suffered from no sms and no calls, reflashed root_66 tar from odin, then reprovisioned with *2767*3855# and i got sms and calls back but was stuck on roaming with it always trying to get me to install dual clocks, i figured it was a sim card issue as my imei was proper and everything was as stock, i took it to local Verizon, they installed new SIM for free, but it did not fix the issue. With a few kind words and pointing out the extras i spent on accesories, i ended up getting into the Note II. Keep In Mind i was still in my 30 day worry free, but for the SIM card it didnt matter, he did not look up that info till he told me he was going to replace my device if the SIM didnt take. I STRONGLY advise to approach them with kindness, i also informed them it happened when i kept toggling connection when transfering media thru the usb cable, i figured the heat and constant connect/disconnect fried the sim, they never asked if i tried to download any off market apps or anything along the MOD lines. Hope this helps anybody that may need it.. i did follow step 5 of the guide everyone references about rooting jellybean(root,custom recovery,stock), sorry new to forums and havnt figured out the linking yet, but once on the stock file with this name,( COMBINATION_I535VRBLK3_I535VZWBLK3_381038_REV09_user_low_ship.tar)everything read stock except my binary count, but i heard this is only an issue if sending to samsung as verizon reps are unaware of binary counts and odin and stuff related
So I recently have been trying to figure out how to bring back a worthless Nexus 5. The phone works perfectly fine, but the main problem is it has no signal what so ever. It can't make a phone call and has no data. The SIM is valid, it's on T-Mobile's prepaid service, and I've tried almost everything.
The other owner of the device stated that they tried to flash Paranoid Android on the device, but after doing that they lost signal. He stated that the signal came back ever so often, until it just shut down completely. After knowing what the problem could be I rooted the device and flashed a clean ROM to see if that would fix the problem, it didn't. Then I reverted everything back to stock and the signal was still gone. I've tried everything that I can think of. I've searched all forums across the web and have found nothing, so I'm here.
I have included some pictures from the actual device so hopefully that helps a little. Any questions please ask.
I see IMEI did not make it into the screenshots.
It's at the top of the 4th screen shot. It looks like it's a valid IMEI.
OP I'd call tmob and see if they have that IMEI blacklisted.
Have you tried using a different sim card and see whether it works? If it doesn't then flash the factory images and go back to full stock and see?
vin4yak said:
Have you tried using a different sim card and see whether it works? If it doesn't then flash the factory images and go back to full stock and see?
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Click to collapse
Tried a different SIM, the situation was the same, no signal. I flashed the factory images and now I'm at full stock, but still no signal.
theesotericone said:
It's at the top of the 4th screen shot. It looks like it's a valid IMEI.
OP I'd call tmob and see if they have that IMEI blacklisted.
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I'll call them in the morning to see if the IMEI is blacklisted.
Check imei here
http://www.t-mobile.com/verifyIMEI.aspx
---------- Post added at 12:13 AM ---------- Previous post was at 12:12 AM ----------
asj2583 said:
http://www.t-mobile.com/verifyIMEI.aspx
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Click to collapse
http://swappa.com/esn
Looks like the OP's IMEI is blacklisted. It's better you contact their customer support.
SS:
I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
wwr said:
I bought an infuse 4G in 2011 in USA then, the same year, I brought it with me in Italy, I unlocked it and it worked since then both in USA and in Europe. I deeply love this phone.
A month ago I accidentally broke some pins of the SIMM socket and then I thought to start using the infuse as a guinea pig to play with android and customized roms.
After many issues and trials and many "return to stock processes", I finally managed to have a working CM9 installed on it. It worked so well that I decided to repair the SIMM socket to use it again. I brought it to the repairing shop and I've got it back a few days ago.
Unfortunately, both with the american and italian SIMM cards I can only call the emergency number (911). Basically it can not register to any network. (btw I'm currently in Italy)
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
I also called my provider to see if my IMEI number is blocked for some reasons but they have confirmed no bad records.
I tried returning to fix things following several guides like:
UCLB3_Unbrick_1.1
Odin_UCKE3_v2
No Voice or Data service after install of CM9 - ##72786#
Recover EFS
but I don't see any way out. The problem is still there and it doesn't change, doesn't matter what I do or what ROM is installed.
Unfortunately, I'm kind of lost here because, apparently, everything works and I don't have any error notification (or simply I don't know where to look at to make some debugging)
Do you have any idea, suggestion?
Thank you!
Click to expand...
Click to collapse
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
joel.maxuel said:
My only thought would be did they really fix the pins? Seems one of them still isn't making contact. Return it to stock then return it to the shop where you got it fixed and say you are still having problems.
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i second this but if the shop that you send it to was in the US then its gonna be a while till you get it back but if they end up not being able too then i would suggest buying a new infuse since its about $80-100 on amazon which you would be able to unlock yourself then start from there but yea go to that shop and if they say its fixed try the sim in front of them to make sure it is fixed because returning to stock fixes most if not all issues
wwr said:
To my understanding if I can call and talk to 911 it should mean that the repairing was good.
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Click to collapse
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not. Emergency Call is a safety feature that doesn't discriminate (will connect to any network available). This is why telco's ding you with a 911 fee every month rather than charging you for using it when you really need to.
Thank you all for the suggestions
joel.maxuel said:
I should add that 911 will work whether a SIM card is in or not, valid or not, working or not.
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ha! that I didn't know and it changes EVERYTHING!! I thought that being able to call 911 mean I had no problem with the SIMM socket. After whatever you've told me I do believe that most likely the problem sits in the SIMM socket.
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
wwr said:
One question though: let's say that it wasn't welded well, is it then possible that I can see the SIMM number in the settings panel but it's still not working?
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Click to collapse
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
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Click to collapse
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
Sent from my MyTouch 4G Slide using XDA Free mobile app
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Click to collapse
i think he means in the phones number with the company...via settings>about phone>status
6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
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Forgot about that listing. Think I know why. Just went to that page, and I get an "Unknown" for that value (and my phone portion is working fine).
So that's mixed information, but a pin not making contact still covers that issue. But what it could be is that Access Point Names or Network Operators is out of whack (these things can apparently stay the same between flashes - or at least restored backups - for some reason).
To get to these two options, go to settings, the equivalent of More... under Wireless & Networks (sorry, I'm not on stock at the moment), and select Mobile Networks.
6th_Hokage said:
i think he means in the phones number with the company...via settings>about phone>status
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Click to collapse
precisely
wwr said:
joel.maxuel said:
Hmm, I'm not aware of that view. Only know of the network display on the lock screen (including "No SIM Card - No Service").
In fact it does say "no service" but I can assure that I can see the SIMM telephone number and I can even launch some of the SIMM card tools (none of them really work though) without having any kind of error notification.
I'll bring the phone to the shop and we'll see. I'll keep you posted
Click to expand...
Click to collapse
So I just have got back my phone from the repairing shop and ... it works!!
So I confirm that there was an issue in the welding of the SIMM socket. So this means that it's possible to see / access SIMM information if one of the pins is not connected.
Unfortunately the guy wasn't capable to tell me much about what they did exactly (don't ask, too long to explain ) so I don't know exactly what was causing the issue but I'm pretty sure it was one unwelded PIN.
It's also definitely true that you can call 911 even if the SIMM is not working properly or is not well connected to the device.
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Click to collapse
wwr said:
So I just have got back my phone from the repairing shop and ... it works!!
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Glad you got it sorted out.