I just noticed my phone last week and it wouldn't turn on. Occasionally after I take out the battery, put it back in and press the on button it'll flash the red led on the top once, and then it doesn't do it again. I don't know what to do, can someone help me? Do I have to call warranty?
I can't get to bootscreen or recovery or anything, no power. Tried it on computer usb and the power adapter.
Try changing your battery.....! Mayb its dead!
MF101 said:
Try changing your battery.....! Mayb its dead!
Click to expand...
Click to collapse
Those batteries cost half as much as a new system
It's a gamble, I might try buying a new one and seeing if the battery swap will help.
Or if u still have warranty, first go to service centre!! They'll tell the issue
Heat your battery with your hands firs, or something like that(don't get it in the oven). Maybe will help.
MF101 said:
Or if u still have warranty, first go to service centre!! They'll tell the issue
Click to expand...
Click to collapse
I rooted with htc website so I don't think I still have warranty
Nobody on google seems to know the answer to the problem.
I'm currently heating it with body heat but I dont think it'll work.
Try charging your battery first with All-Battery charger or something similar and then try switching your phone on! Charge atleast for and hour or so!
mahenderkumar.dr said:
Try charging your battery first with All-Battery charger or something similar and then try switching your phone on! Charge atleast for and hour or so!
Click to expand...
Click to collapse
It has been charging for 2 days with no signs of coming on.
Can anyone confirm for me if HTC Explorer will turn on without a battery in, if it's connected to USB?
poketama said:
It has been charging for 2 days with no signs of coming on.
Can anyone confirm for me if HTC Explorer will turn on without a battery in, if it's connected to USB?
Click to expand...
Click to collapse
No it won't
Sent from my HTC Explorer A310e using xda premium
poketama said:
I just noticed my phone last week and it wouldn't turn on. Occasionally after I take out the battery, put it back in and press the on button it'll flash the red led on the top once, and then it doesn't do it again. I don't know what to do, can someone help me? Do I have to call warranty?
I can't get to bootscreen or recovery or anything, no power. Tried it on computer usb and the power adapter.
Click to expand...
Click to collapse
OT!!!
LED? Why doesn't my pico has LED?
Fas1h said:
OT!!!
LED? Why doesn't my pico has LED?
Click to expand...
Click to collapse
It's the proximity sensor
Sachin Thomas said:
It's the proximity sensor
Click to expand...
Click to collapse
Oh crap, yeah, it turns on red when i press the power button, release the button, then wait for about 5-10 seconds and then the phone turns on.
Another idea that just came out, I don't think it will work but there is nothing to loose if you can try it, recently a user pm-ed me with similar issue, I don't know how he did this but , he says that this fixed his,
salat_1364 said:
thanks
i solve my problem
in fastboot i have to go in advance and select wipe battery and fix my problem
Click to expand...
Click to collapse
I believe he found another battery to do the command, I'm not sure will pm him to see what exactly he did
Fas1h said:
OT!!!
LED? Why doesn't my pico has LED?
Click to expand...
Click to collapse
There's two dark circles next to the htc logo
shortyoko said:
Another idea that just came out, I don't think it will work but there is nothing to loose if you can try it, recently a user pm-ed me with similar issue, I don't know how he did this but , he says that this fixed his,
I believe he found another battery to do the command, I'm not sure will pm him to see what exactly he did
Click to expand...
Click to collapse
Thanks for help, I don't have access to another battery at the moment. I'm seeing what I can do about buying another phone, if I can fix this one I'll just sell it again.
poketama said:
I just noticed my phone last week and it wouldn't turn on. Occasionally after I take out the battery, put it back in and press the on button it'll flash the red led on the top once, and then it doesn't do it again. I don't know what to do, can someone help me? Do I have to call warranty?
I can't get to bootscreen or recovery or anything, no power. Tried it on computer usb and the power adapter.
Click to expand...
Click to collapse
how did the problem occured...were you in clockworkmod when your battery first died(normally)...if yes then i'm sorry to say its dead permanently..
janit said:
how did the problem occured...were you in clockworkmod when your battery first died(normally)...if yes then i'm sorry to say its dead permanently..
Click to expand...
Click to collapse
Well it was just in the normal startup, I was running nextgen. I didn't actually see it die, just picked it up one day. I used the HTC website to root it.
Related
anyone got a fix for it......................when i try to turn on the phone just vibrates....
something like that happend to me, like a few days ago. It wouldnt even turn on at all, i just charged it and left it there for a few hours then viola it work
try opening look for power button and pull tape use small screwdriver touch contacts my be dirty or bad
Sent from my Sensation using xda premium
I think there are different issues here...the ones that actually charges and have some response...and those that REALLY doesn't turn on at all and completely dead. I am picking mine up tomorrow after sending back to HTC...so not sure if they fixed it or just send me a refurbished one!
dreaddie101 said:
anyone got a fix for it......................when i try to turn on the phone just vibrates....
Click to expand...
Click to collapse
hello
try to pull up the battery for 10mins and while battery is out press the power button for 10secs and but battery back after the 10mins and i think it will work if u didn't something wrong like bricking it with wrong procedure
good luck .. do and feedback
musa91 said:
hello
try to pull up the battery for 10mins and while battery is out press the power button for 10secs and but battery back after the 10mins and i think it will work if u didn't something wrong like bricking it with wrong procedure
good luck .. do and feedback
Click to expand...
Click to collapse
I will try this get home and see if it works
tried.didnt work all the phone does is vibrate....nothing comes on
Hi,
yesterday I pulled my One S out of my pocket, opened up the browser, made a search on google and all of a sudden, while the page was loading the screen turned off, completely black. The capacitive buttons stayed awake for 4-5 seconds, then they turned off too.
Completely dead, the phone won't turn on anymore, not even in recovery mode. If I connect the wall charger the charging led doesn't light up, although I can feel the phone is heating (as usually happens when charging).
I've tried connecting it to the pc via usb and windows after a while, detects a peripheral named "qhsusb_dload". I've read on google that this isn't any good... Anyway, even connected to the pc (for hours) the charging led doesn't light up.
No signs of life from my One S... :crying:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.
I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.
There's no way I can enter bootloader. The phone shows no signs of life (no capacitive buttons, no charging led, nothing at all)...
One thing that maybe is important: for about a month, I've been experiencing a strange battery drain. The drain used to occur even if the phone was in deep sleep (I'm sure about this because I've checked with cpuspy and anyway I hadn't installed any new apps for quite a while), at a rate of 7-8% each hour. I could leave the phone on the desk with screen off and in standby (no 3g data, no wifi, not even cellular network) and the drain was still there.
By the way, when my phone died I had plenty of battery left, about 70%.
nor-ric said:
The phone is completely stock, unrooted.
Do someone have any hints?
Thanks.
Click to expand...
Click to collapse
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.
dc211 said:
If it's unrooted then your warranty is still 100% intact and HTC will replace your phone no problem. What you describe just happens sometimes, more so with this phone then others I've seen.
The qhsusb_dload means it's not worth tinkering with yourself if you can just submit it for warranty.
Click to expand...
Click to collapse
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?
nor-ric said:
I see, thanks. Is this qhsusb-dload issue hardware-related? If so, is it possible that they swap my S4 chip with an S3?
Click to expand...
Click to collapse
Think of qhsusb-dload kinda like your normal PC without windows. Your phone could not find an operating system to boot into and defaulted to qhsusb-dload mode waiting for a command. Our problem is that we don't really know the commands for qhsusb-dload nor do we have the files needed to use it only the manufactures do.
They can't swap a s4 chip for a S3 version that isn't the same product.
Most likely it the micro USB charging port that's gone toast.. happened to mine exact same symptoms. I was actually unlocked, HTC dev unlocked too, running a custom ROM as well as custom recovery and splash screen. I still sent it in repair with hope of they will never be able to turn the damn thing on to discover my deeds and will replace my phone but they didn't mind, they reflashed stock rom after repair and sent it back but I was still s-off
Send it into repair mate. Best option instead of tinkering with it lol
Sent from my HTC Sensation using xda premium
Nope, there is a solution.
http://unlimited.io/qhsusbdload.htm
Sent from my HTC One S+
Ok, thanks everybody.
I'm going to try usaff22's method and if that doesn't work I'll send the phone in.
I'll let you know! :fingers-crossed:
It didn't work. The terminal waits for the device, however it doesn't respond...
I'll have to send the phone in.
Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.
Darknites said:
Crazy idea but that sounds like the mode you go into for the downgrade so maybe the last part of it might help to get you up and running again.
Click to expand...
Click to collapse
Where can I find the guide you're referring to?
Thanks.
nor-ric said:
Where can I find the guide you're referring to?
Thanks.
Click to expand...
Click to collapse
Here you go, Downgrade/Unbrick.
Darknites said:
Here you go, Downgrade/Unbrick.
Click to expand...
Click to collapse
I've read that thread: do you mean I should try the 9th point?
you can open a new terminal window and run the following command IF AND ONLY IF the phone doesn't reset out of QDL mode
Code:
$ sudo ./emmc_recover -r
Click to expand...
Click to collapse
nor-ric said:
I've read that thread: do you mean I should try the 9th point?
Click to expand...
Click to collapse
No that for flashing Hboot think you want step 12 but will need to edit the file the download has but you will need to do step 3 so you can do step 12. I have no idea if it will work but its an idea and also might be best to ask about it there too before doing anything.
thanks a lot touch of jobo i was going to get crazy :laugh:
touch of jobo said:
I believe you're in download mode.
Hold the power button until your button leds start flashing and then keep holding it until they stop again. Now let go. If they don't start flashing within (say) 20 seconds, you can also let go. Hold the vol-down button and press&release the power button. Hopefully this boots you into bootloader mode. If not I don't nkow what else to suggest other than look at the unbricking thread in the development forum.
Click to expand...
Click to collapse
that worked for me. thanks a lot
btw. maybe someone can answer this: how come that the phone goes in download mode?! I had the phone unused the last hours before I recognized it wasn't on anymore? Does this just happen? I am on CM11 Nightlies atm.
My evita went really hot .. it was in my pocket.. i dont know how!
It switched off.
now when i turn it in., i get the starting htc logo and it switched off afrom there again.
My pc gives me a notification when i connect it.. but adb dosent show any devices..
PLEASE HELP!!
Plug it into the wall charger (not connected to computer by USB) and let it charge for several hours (overnight if you can). Then try it, and see if there is any improvement.
Any charge light come on, when you connect the charger?
There have been some cases of spontaneous battery level drop, and the phone powering off. The power has to go somewhere, so heat is not a surprising result.
It can also be you have a battery or other power fault of some sort. So I would take some caution, and monitor to some degree while charging, just in case of a short circuit, fire hazard, etc.
redpoint73 said:
Plug it into the wall charger (not connected to computer by USB) and let it charge for several hours (overnight if you can). Then try it, and see if there is any improvement.
Any charge light come on, when you connect the charger?
There have been some cases of spontaneous battery level drop, and the phone powering off. The power has to go somewhere, so heat is not a surprising result.
It can also be you have a battery or other power fault of some sort. So I would take some caution, and monitor to some degree while charging, just in case of a short circuit, fire hazard, etc.
Click to expand...
Click to collapse
the led is flashing even when ive not put it on charge or connected it to pc..
UviZ said:
the led is flashing even when ive not put it on charge or connected it to pc..
Click to expand...
Click to collapse
Hmm, that is a bit worrisome. I know somebody had a similar case (LED on, even when not connected), but it was solid red (not blinking). He never go it running and did a warranty exchange.
I'd try to charge for several hours, and try to power on. Also try to get into bootloader, or power on, when its still connected to charger. I know it sounds strange, but there was at least one guy a while back, that only got his device up and running again by doing the bootloader button combo while the charger was connected.
redpoint73 said:
Hmm, that is a bit worrisome. I know somebody had a similar case (LED on, even when not connected), but it was solid red (not blinking). He never go it running and did a warranty exchange.
I'd try to charge for several hours, and try to power on. Also try to get into bootloader, or power on, when its still connected to charger. I know it sounds strange, but there was at least one guy a while back, that only got his device up and running again by doing the bootloader button combo while the charger was connected.
Click to expand...
Click to collapse
what to do after im in bootloader.. i cant goto recovery.. i i select recovery.. it again displays htc logo and switches off
Is the phone modded (rooted, custom recovery) or stock?
redpoint73 said:
Is the phone modded (rooted, custom recovery) or stock?
Click to expand...
Click to collapse
rooted, twrp recovery , S-OFF
please tell me what to do once i am in bootloader
I think Uviz means to try to continue booting after getting into bootloader with the charger plugged in.
the phone switches off itself after 20-25 secs.
i managed to flash recovery again in that time.
i was able to access the recovery
but the phone switches off!!
its like.. i can do anything but i got only 25 secs!
Please help guys
The phone switches off while in recovery? Is the phone charged? Are you running a custom kernel?
hi_cannon said:
The phone switches off while in recovery? Is the phone charged? Are you running a custom kernel?
Click to expand...
Click to collapse
The custom kernel would not load in recovery so it is of no consequence.
If it's shutting down while in recovery and the phone has a full or decent charge there's a good chance it's a hardware issue.
If you leave the phone in bootloader does it shut off also?
If it doesn't you can try to RUU and see if it's stable again but if you're phone decides to shut off in the middle, you'll most likely have an irrecoverable brick.
exad said:
The custom kernel would not load in recovery so it is of no consequence.
If it's shutting down while in recovery and the phone has a full or decent charge there's a good chance it's a hardware issue.
If you leave the phone in bootloader does it shut off also?
If it doesn't you can try to RUU and see if it's stable again but if you're phone decides to shut off in the middle, you'll most likely have an irrecoverable brick.
Click to expand...
Click to collapse
yes it shuts down in bootloader also.
Sounds like a hardware issue to me. I wouldn't try running an RUU, like Exad said it'll likely screw up and brick your phone. I think you'll need to send it for repair.
Sent from my Evita
timmaaa said:
Sounds like a hardware issue to me. I wouldn't try running an RUU, like Exad said it'll likely screw up and brick your phone. I think you'll need to send it for repair.
Sent from my Evita
Click to expand...
Click to collapse
the guys over at htc wont give me **** about the s-off?
UviZ said:
the guys over at htc wont give me **** about the s-off?
Click to expand...
Click to collapse
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
exad said:
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
Click to expand...
Click to collapse
around how much is that gonna cost me?
UviZ said:
around how much is that gonna cost me?
Click to expand...
Click to collapse
if htc decides to charge its about 200
dunno how much 3rd party would cost.
exad said:
if htc decides to charge its about 200
dunno how much 3rd party would cost.
Click to expand...
Click to collapse
thanks!
exad said:
dont tell them and pray they dont check. there have been mixed results reported on xda.
definitely a hardware issue. It's more than likely you need a new main board.
Click to expand...
Click to collapse
hey i left it like that for the day.. now the LED dosent blink. but it does blink when i connect it to the charger.
when i try to turn my phone on.. i hold the power button. the home, meny and the recent apps keys flash 15 times and nothing happens after that
UviZ said:
hey i left it like that for the day.. now the LED dosent blink. but it does blink when i connect it to the charger.
when i try to turn my phone on.. i hold the power button. the home, meny and the recent apps keys flash 15 times and nothing happens after that
Click to expand...
Click to collapse
Plug it in and see if fastboot or adb recognizes it
I had thought I bricked once and turned out I still had fastboot access and managed to flash a 2.14 hboot and recovery and get my phone back .
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Braddison said:
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume up for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
Can you get into recovery mode?
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
milchmaennchen said:
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
Click to expand...
Click to collapse
If I remember correctly I had it on charge and held down power and vol up. It did take a couple of minutes continuously holding down the buttons. Been fine ever since
If that fails try power and volume down for about 30seconds, I'm sure that's meant to hard reset phone
Thanks for your quick answer. I will try once more.
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
jennix said:
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
Click to expand...
Click to collapse
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Braddison said:
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Click to expand...
Click to collapse
Its a bit esoteric, isnt it? But nevertheless i tried it (at least the bright room) but it doesnt work. I will send it to T-Mobile and then i will hope that they didnt find that it has a CM11 on it...
thx, jennix
hi all,
while hanging on the phone for a few minutes, it switched off.!
now:
Braddison said:
the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
Click to expand...
Click to collapse
abzboi said:
Can you get into recovery mode?
Click to expand...
Click to collapse
NO, unfortunately, i cant...
i see a few of you have the same problem - have you found any help yet?
Braddison said:
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
really? how nice of it!
did you cheer your mini up while switching on.?
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
LQi said:
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
Click to expand...
Click to collapse
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
jennix said:
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
Click to expand...
Click to collapse
Could be. But did even leaving the phone of the charger for a few days so the battery totally dies, and then recharging not work?
thanks anyways:cyclops:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
schischeux said:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
Click to expand...
Click to collapse
thanks! Just sent mine to HTC, hope they fix it within warranty. Can I ask if ur data on the internal SD is stil intact or did you lose it all? And again someone with cm11 installed. Anyone with Sense had the same problem?
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
These horror stories make me wanna stick to stock based roms. I'm a big fan of CM, but not if there's a chance it could fudge my mainboard.. real shame
or is this another example of another design fault with this phone?....
Sent from my GT-I9000 using Xparent Green Tapatalk 2
As they have to replace the motherboard it is an hardware issue, where I live rooting doesnt void warranty if there is an hardware issue. They have to give you warranty. Could you ask your carrier what exactly caused it and why the motherboard had to be replaced?
LQi said:
Can I ask if ur data on the internal SD is stil intact or did you lose it all?
Click to expand...
Click to collapse
all data gone!
i got it back with latest firmware installed (4.4. ) and sense of course.
and all that bloatware you dont need but cant delete,.
J0ro said:
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
Click to expand...
Click to collapse
Hey. I sent it directly to AVARTO (service center here in Germany) they too wanted to charge me (around $ 240). Then I asked what exactly the problem was and they revised their statement. Sent it back for free within warranty. On the repair sheet it than said "not turning on. constantly".
Hi.
Another dead mini. S-OFF, TWRP, CM11.
hi everyone,
my xperia xz premium won't turn on... and when i press the power button the LED keeps blinking in green amber (very soft light).. i tried to do hard reset, and pluged to the wall charger, to the computer... flash mode... fastboot mode....etc
BUT IT KEEPS BLINKING IN GREEN AMBER!
PLEASE CHECK THE VIDEO AND SEE HOW THE LED BLINKS WHILE CHARGING
https://www.youtube.com/watch?v=Ack1ynv0ScE
it happened all of a sudden! and now the phone won't turn on!
PLEASE IF SOMEONE CAN HELP ME WITH ANY SUGGESTION!
i will appreciate that so much
thank you!
did you try and reflashed firmware?? what about sony companion??
Nidhal AKA the king said:
hi everyone,
my xperia xz premium won't turn on... and when i press the power button the LED keeps blinking in green amber (very soft light).. i tried to do hard reset, and pluged to the wall charger, to the computer... flash mode... fastboot mode....etc
BUT IT KEEPS BLINKING IN GREEN AMBER!
PLEASE CHECK THE VIDEO AND SEE HOW THE LED BLINKS WHILE CHARGING
https://www.youtube.com/watch?v=Ack1ynv0ScE
it happened all of a sudden! and now the phone won't turn on!
PLEASE IF SOMEONE CAN HELP ME WITH ANY SUGGESTION!
i will appreciate that so much
thank you!
Click to expand...
Click to collapse
I haved this issue 2 month ago tried everyway is possible to fix it but always failed, I think it's because battery,if. You plug your phone to charger more than 6 hours the led switch to red and if you hold power button you will see a empty battery icon but the problem is come from hardware not software trust me.
The only thing I done is just went to Sony warranty service and gave them my phone and they switched my (unlocked)phone with a locked phone.
Blackghosthm said:
I haved this issue 2 month ago tried everyway is possible to fix it but always failed, I think it's because battery,if. You plug your phone to charger more than 6 hours the led switch to red and if you hold power button you will see a empty battery icon but the problem is come from hardware not software trust me.
The only thing I done is just went to Sony warranty service and gave them my phone and they switched my (unlocked)phone with a locked phone.
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thank you guys for the respond....
@raven213
well raven, the phone as i mentioned doesn't enter flashmode, how can i perform flash then?
i do not have any sony service in my country which is a problem if i won't be able to fix it without open the back cover (i'm avoiding that) and i wish there would be any other handful solution!
thank you
Nidhal AKA the king said:
thank you guys for the respond....
@raven213
well raven, the phone as i mentioned doesn't enter flashmode, how can i perform flash then?
i do not have any sony service in my country which is a problem if i won't be able to fix it without open the back cover (i'm avoiding that) and i wish there would be any other handful solution!
thank you
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Just plug your phone to PC wait a few seconds and it will automatically go to flashmode.
Blackghosthm said:
Just plug your phone to PC wait a few seconds and it will automatically go to flashmode.
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nope, it won't go to flash mode ... the led keeps blinking soft green as i mentioned!
Nidhal AKA the king said:
nope, it won't go to flash mode ... the led keeps blinking soft green as i mentioned!
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But mine was like what I said,do you tried force reboot
hold volup+power and release them when the phone vibrating.
Blackghosthm said:
But mine was like what I said,do you tried force reboot
hold volup+power and release them when the phone vibrating.
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Yeah, i already mentioned that in the op... Nothing worked, and no vibration or whatsoever
Sent from my Sony H8216 using XDA Labs
What about sony companion ??
raven213 said:
What about sony companion ??
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same story
looks like a hardware problem to me. either the battery or the board/charging controller is not working properly
Styler911 said:
looks like a hardware problem to me. either the battery or the board/charging controller is not working properly
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what make you certain that it's a hardware problem?
Nidhal AKA the king said:
what make you certain that it's a hardware problem?
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Let me tell you something,when my phone is dead i was able to go into flashmode but no more tried flashing lot of stock ROMs but non of them foxed my problem then i flashed a ftf rom with flashtool and read the log carefully, i saw a eror like that "error battery stats not found", then i plugged my phone to charger an let it stay on charge or a full day, when im unplug it and hold the power button i saw a red led light and a low battery icon in screen,I'm tried lot of things but none of them worked,because as i said it's a hardware problem,phone can't read the battery.
Blackghosthm said:
Let me tell you something,when my phone is dead i was able to go into flashmode but no more tried flashing lot of stock ROMs but non of them foxed my problem then i flashed a ftf rom with flashtool and read the log carefully, i saw a eror like that "error battery stats not found", then i plugged my phone to charger an let it stay on charge or a full day, when im unplug it and hold the power button i saw a red led light and a low battery icon in screen,I'm tried lot of things but none of them worked,because as i said it's a hardware problem,phone can't read the battery.
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ok, that make sense thou it's a bit different than my case but both has in common... tomorrow i will be obligated to take off the back cover (no more waterproof) and see what's going on... i will keep you updated... it's good that we learn something
Thanks for all your help and time in participation
Nidhal AKA the king said:
what make you certain that it's a hardware problem?
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because of your green flashing light. normally the light should stay on while charging or, blink 3 times if the battery is empty. but random flashes are a sign for a broken board.
Styler911 said:
because of your green flashing light. normally the light should stay on while charging or, blink 3 times if the battery is empty. but random flashes are a sign for a broken board.
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... What make you certain it's a broken board?
How it gets broken on its own.. I didn't do anything to the phone!
Sent from my Sony H8216 using XDA Labs
Nidhal AKA the king said:
... What make you certain it's a broken board?
How it gets broken on its own.. I didn't do anything to the phone!
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It's electronic. not every device is exact the same and sometimes some parts failure quicker then other parts. maybe you got a lemon device who knows.. (or "monday device" as we say in german hehe).:silly:
Styler911 said:
It's electronic. not every device is exact the same and sometimes some parts failure quicker then other parts. maybe you got a lemon device who knows.. (or "monday device" as we say in german hehe).:silly:
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thanks for the explanation.... if this is the case on my phone... what should i do? (no sony service in my country! )
Nidhal AKA the king said:
thanks for the explanation.... if this is the case on my phone... what should i do? (no sony service in my country! )
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If you're lucky and it's battery, then order battery from aliexpress and some stickers for back cover. If u do it right, then waterproof will remain (but it wouldn't risk too much).
If you're not so lucky try to find xz premium with broken screen on eBay and use it as donor for mainboard, as I doubt u will be able to find it cheap or at all.
Doom Slayer said:
If you're lucky and it's battery, then order battery from aliexpress and some stickers for back cover. If u do it right, then waterproof will remain (but it wouldn't risk too much).
If you're not so lucky try to find xz premium with broken screen on eBay and use it as donor for mainboard, as I doubt u will be able to find it cheap or at all.
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thanks for your suggestion!
i need to take off the back cover and check it first!
i hope is a software problem and it will be fixed by reconnecting the battery connector!