I keep having the phone turn off when I unplug it from my charger or if I don't hold the cord the right way it powers off. Now I checked the cable and the phone, the connector is fine. The other problem is I check the power level and the battery is at 100% but the moment it's unplugged it powers off again. So I replaced the battery and checked the contact pins to the battery and it's both good also.....so I am not sure what the next step is?
Can anyone please help? Also the phones never been dropped or gotten wet.
I know they keep saying that it shouldn't matter, but... might want to grab a battery calibration app or delete the battery info yourself. Alternatively, with the phone off, try to charge the battery.
Could be that the phone believes the battery is full when it's actually bone dry, and because it's disabled the charging, you're stuck whenever you aren't plugged in.
Bad battery? Is it swollen and puffy?
Theraze said:
I know they keep saying that it shouldn't matter, but... might want to grab a battery calibration app or delete the battery info yourself. Alternatively, with the phone off, try to charge the battery.
Could be that the phone believes the battery is full when it's actually bone dry, and because it's disabled the charging, you're stuck whenever you aren't plugged in.
Click to expand...
Click to collapse
What app would I use for this? The phone isn't rooted so I don't think I can delete the battery data on the phone.
champ1919 said:
Bad battery? Is it swollen and puffy?
Click to expand...
Click to collapse
No, battery is good. I think the person above maybe right, if the battery is not charging because the phone is saying it's full when it's empty.
RiffyDivine said:
What app would I use for this? The phone isn't rooted so I don't think I can delete the battery data on the phone.
Click to expand...
Click to collapse
This one works if your not rooted.
https://play.google.com/store/apps/details?id=proffesionals.battery.callibration.paid&hl=en
I suspect battery is bad. I just got my new OEM one from eBay for 8$.
sent from me
You should try to wipe youre battery with some app, just google it, ive seen much of them.
I would suggest something like this:
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
Especially since it's free. Which beats any app with 'paid' in the internal name. But hey, if you have money to throw around, the other app does claim it knows what the real level is even without wiping it.
Theraze said:
I would suggest something like this:
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
Especially since it's free. Which beats any app with 'paid' in the internal name. But hey, if you have money to throw around, the other app does claim it knows what the real level is even without wiping it.
Click to expand...
Click to collapse
His phones not rooted. Hence the link I gave him.
Okay. Here's one that says it works without root and is free. Ad supported, but how long after it's done are you going to keep the calibration app?
https://play.google.com/store/apps/details?id=com.battery.repair.calibrator
champ1919 said:
Bad battery? Is it swollen and puffy?
Click to expand...
Click to collapse
hey my battery happens to be swollen and puffy..is that the reason for the random reboots and super fast drains?
Sent from my HTC VLE_U using xda app-developers app
Yep
lonoguge said:
hey my battery happens to be swollen and puffy..is that the reason for the random reboots and super fast drains?
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
That is exactly the cause. On my stock battery, it got all puffy and I kept getting random reboots and extremely fast battery drains. It definately is the battery and you should get it replaced. Try out this one http://www.amazon.com/gp/product/B004KVTNYE/ref=oh_details_o04_s00_i00. Its really good
dgmoodey said:
That is exactly the cause. On my stock battery, it got all puffy and I kept getting random reboots and extremely fast battery drains. It definately is the battery and you should get it replaced. Try out this one http://www.amazon.com/gp/product/B004KVTNYE/ref=oh_details_o04_s00_i00. Its really good
Click to expand...
Click to collapse
Thanks! That's kind of a relief, I thought it was a problem with the software. Hey would the battery you're suggesting need an extended cover to accommodate the size because I believe our native battery capacity is 1600 mAh.
Our native OEM battery came with 1650 mah. I recommend buying the same (just did in eBay for 8$) instead of some untrusted manufacturer sh$t.
sent from me
I have had great results with the Epic 4G 1800 mah battery from Samsung. Fits with original back and works well.
Related
Had a chat with T-Mobile about getting a replacement battery due to the one I have possibly causing freezing or reboots. After a bit if annoying troubleshooting crap they ordered a warranty replacement for the battery. Only problem? They're back ordered with no eta! Perhaps they're fixing them? Will post when I get it and results.
Sent from my LG-P999 using XDA App
mobilehavoc said:
Had a chat with T-Mobile about getting a replacement battery due to the one I have possibly causing freezing or reboots. After a bit if annoying troubleshooting crap they ordered a warranty replacement for the battery. Only problem? They're back ordered with no eta! Perhaps they're fixing them? Will post when I get it and results.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Based on the transitive property of association and parallel anomalies your deductions are as fundamentally sound as mine...
Sent from my LG-P999 using XDA App
mobilehavoc said:
Had a chat with T-Mobile about getting a replacement battery due to the one I have possibly causing freezing or reboots. After a bit if annoying troubleshooting crap they ordered a warranty replacement for the battery. Only problem? They're back ordered with no eta! Perhaps they're fixing them? Will post when I get it and results.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I wouldn't worry too much about the back order. They told me the same thing and the next day I got a text saying it was shipped, I got it yesterday. They said my battery life was bad, it's still the same but at lest I've got a spare now.
Sk8trfred said:
I wouldn't worry too much about the back order. They told me the same thing and the next day I got a text saying it was shipped, I got it yesterday. They said my battery life was bad, it's still the same but at lest I've got a spare now.
Click to expand...
Click to collapse
Hmmm excellent thought process
/me thinks
I can't seem to think that batteries are at fault. I think it is just the wonky stock kernel. Have you guys tried CM7 and its default kernel?
Sk8trfred said:
I wouldn't worry too much about the back order. They told me the same thing and the next day I got a text saying it was shipped, I got it yesterday. They said my battery life was bad, it's still the same but at lest I've got a spare now.
Click to expand...
Click to collapse
You sir are right. Mine just shipped today - 24 hours after ordering. Why they are telling people they are on backorder makes no sense. Will post results soon.
are they just simply sending you a new battery? I would love a free extra battery since mine is always causing mine to reboot and freeze and die after 2 hours of use :eyeroll:
JHaste said:
are they just simply sending you a new battery? I would love a free extra battery since mine is always causing mine to reboot and freeze and die after 2 hours of use :eyeroll:
Click to expand...
Click to collapse
Yes just the battery. Not sure what they'd charge if I don't send one back and keep both.
JHaste said:
are they just simply sending you a new battery? I would love a free extra battery since mine is always causing mine to reboot and freeze and die after 2 hours of use :eyeroll:
Click to expand...
Click to collapse
yep....got two extra batteries yesterday. I have two g2x's. No issue at all getting them. My wife's phone is running much cooler now and I have an extra for mine now!
player911 said:
Hmmm excellent thought process
/me thinks
I can't seem to think that batteries are at fault. I think it is just the wonky stock kernel. Have you guys tried CM7 and its default kernel?
Click to expand...
Click to collapse
I did this as a last resort. So far so good.
mobilehavoc said:
Yes just the battery. Not sure what they'd charge if I don't send one back and keep both.
Click to expand...
Click to collapse
Shouldnt be a problem. I went ahead and ordered a new battery this morning for the hell of it. Dude told me I didnt have to send the old one back or anything.
I called up for a new battery because mine is going nuts. Sitting idle with everything shut off and lost 25% in 1 hour and half. I told t-mobile that and complained that I was a loyal customer. They're sending me a new battery and letting me keep this one.
Anyone know where I can get a external charger than can charge this battery that comes with the phone? i'd buy one considering i can use both
The chargers that come with the knock off ebay batteries would prolly work.
I bought mine on ebay, just search for g2x charger...you can find two batteries and a charger for around $12.00 and they work great for me.
Sent from my LG-P999 using XDA App
I have one of those chargers with those 2 batteries.
I'm a bit worried about using those 2 batteries though.... afraid to ruin my phone or I don't really want to get 4 hours use of those batteries. But the charger should definitely work then regp? Wouldn't damage my battery would it?
I cant promise it wont ruin your battery but my logic says if the battery is a clone of the original they should work in the same charger.. Check the voltage output on the battery and the charger just to make sure. I used the knock off charger for my real vibrant battery as well as the fake batteries and never had a problem.
Okay, so if the knock off charger has the same voltage and stuff, I can use it? Sounds good I guess!
I use and charge with the external charger the two knockoffs and the OEM batteries and they all work fine...
when charging batteries on the phone the knockoffs seem to run cooler...with the lg battery the phone gets hot, freezes and reboots while charging...but when charging the phone with the knockoffs it has never rebooted or frozen yet...
Edit: just jinx myself! G2x froze just now while charging with knockoff battery also...
Sent from my LG-P999 using XDA App
Really? I guess I can try it out on Monday when I get the battery, I think the facebook app was the one that was screwing up my battery because it's working better without it. Not sure
If you don't explicitly sign out of chat in Facebook it will keep your phone awake. Otherwise it shouldn't hurt your battery
Mikeglongo said:
Really? I guess I can try it out on Monday when I get the battery, I think the facebook app was the one that was screwing up my battery because it's working better without it. Not sure
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
Still waiting for my exchange battery to arrive. The more I read the forums I have hope that's what is the cause. People are getting freezes even with cm7 which is a separate kernel. It would explain why for some people swapping out the phone worked because they got a different battery too. Lets hope I get a better battery.
Sent from my LG-P999 using XDA App
Hey all,
recently I have encountered a rather big and annoying problem on my phone. It has to do with my battery. I've looked it up on xda, but nothing was really exactly like my problem.
The problem is that my battery level has gone absolutely crazy.
First, charging my phone takes many many hours. After around 5 hours it still wasn't fully charged.
Then when rebooting the phone, it magically said 100%. However, after this the phone drained extremely fast. Think around 20 percent per hour, while using it normally!
Secondly, around 40 percent the phone automatically turned off, without the usual HTC logo. When I turn it on again the battery level is suddenly 2 %. After a few times turning off and on the battery level goes up to 30 percent. This can be seen very well on the pictures.
The phone is 1,5 years old and I haven't installed a custom ROM.
Am I dealing with a broken battery or is the problem in the software?
Hi,
I'm not an expert, but I think your battery is exhausted.
But before you run buying another battery...
What charger are you using? Stock HTC or custom? If custom, what are the Voltage/Current output values?
probably your battery is dying as the above user said
or the battery it doesn't connect properly
check it
Kalashnikov94 said:
Then when rebooting the phone, it magically said 100%.
Click to expand...
Click to collapse
about this it is a htc's common issue
try this https://dl.dropbox.com/u/47039397/MODs/Battery Auto-calibration Script.zip
TheWall-[ITA] said:
Hi,
I'm not an expert, but I think your battery is exhausted.
But before you run buying another battery...
What charger are you using? Stock HTC or custom? If custom, what are the Voltage/Current output values?
Click to expand...
Click to collapse
It's HTC stock.
rzr86 said:
probably your battery is dying as the above user said
or the battery it doesn't connect properly
check it
Click to expand...
Click to collapse
Okay, thanks a lot! I was planning anyway to buy an Anker battery.
Kalashnikov94 said:
Okay, thanks a lot! I was planning anyway to buy an Anker battery.
Click to expand...
Click to collapse
Nice
Sorry for off topic: do you think it's better Anker or Mugen battery?
I had a similar problem. and my phone turns itself off.
i send phone to repair and he change display, battery and headphone
TheWall-[ITA] said:
Nice
Sorry for off topic: do you think it's better Anker or Mugen battery?
Click to expand...
Click to collapse
While reading on some forums about a better battery for the Sensation I haven't encountered Mugen, only Anker, which has some good reviews.
Hi everyone. I'm a bit of a noob but anyway I wanted to buy the following battery from eBay: http://www.ebay.co.uk/itm/230803704348?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
I was wondering if anyone has a similar battery and if they noticed any improvements over the stock 1450mAh battery
Thanks
To be honest they could write 2500mAh and atill it can be worse than the stock one. For me it looks like a risky business.
amdr said:
To be honest they could write 2500mAh and atill it can be worse than the stock one. For me it looks like a risky business.
Click to expand...
Click to collapse
Hmmm...
I think you could be right but I've ordered it now. £5 isn't a lot of money but the seller accepts returns luckily.
ifti786 said:
Hmmm...
I think you could be right but I've ordered it now. £5 isn't a lot of money but the seller accepts returns luckily.
Click to expand...
Click to collapse
Hey mate,
Could you let us now if the battery is good or not?
Yeah sure no problem
Sent from my HTC Desire S running ViperSAGA v1.1.0 Full Sense 4.1
Right. I've got a problem. The extended battery won't charge and I get a warning message saying the battery is using more power than the charger can provide, I've tried with 4 different chargers and it won't charge but the stock battery is fine. If it's on it just stops charging and when it's off, I just get an orange flashing light. Any ideas on how to fix this?
ifti786 said:
Right. I've got a problem. The extended battery won't charge and I get a warning message saying the battery is using more power than the charger can provide, I've tried with 4 different chargers and it won't charge but the stock battery is fine. If it's on it just stops charging and when it's off, I just get an orange flashing light. Any ideas on how to fix this?
Click to expand...
Click to collapse
Hi, I found your post simply because I ran across the exact same battery and just as you was thinking of buying it.
I was wondering if you had any luck resolving your issues with charging the battery? And if not, did you also remove the yellow tape near the electrode, as they write in the ebay add? Because to me that sounds like the kind of thing that might screw up the charging otherwise...
Cheers.
// bc
ifti786 said:
Right. I've got a problem. The extended battery won't charge and I get a warning message saying the battery is using more power than the charger can provide, I've tried with 4 different chargers and it won't charge but the stock battery is fine. If it's on it just stops charging and when it's off, I just get an orange flashing light. Any ideas on how to fix this?
Click to expand...
Click to collapse
Try turning the phone off while charging fit the initial charge
Sent from my Nexus 7 using xda app-developers app
I returned the battery to the seller who was happy to refund me and then he told me the battery was faulty. I tried all of the techniques you all suggested. I am now using an Anker 1600mAh battery which works well
ifti786 said:
I returned the battery to the seller who was happy to refund me and then he told me the battery was faulty. I tried all of the techniques you all suggested. I am now using an Anker 1600mAh battery which works well
Click to expand...
Click to collapse
How much did you pay for the Anker? Is it good?
totalnoob34 said:
How much did you pay for the Anker? Is it good?
Click to expand...
Click to collapse
I can't remember how much I paid but it's excellent. Check the Accessories section, I made a thread there
I bought a "Polarcell" battery on ebay and have a real good experience with it. It says 1600mAh. With Jelly Bean (MIUIzero) and the new battery my phone now always runs for a whole day sometimes 1.5 days. This really surprised me because on some early JB roms and with the old battery the phone was always dead in the evening.
hi fellas,
i have a sensation z710
i have random shuwdown problem for a while.
i tried different roms, different kernels,firmware update, battery calibration. i put a piece of paper on the bottom of battery
but i still have same problem.
and i noticed that when phone has %70-80 charge and when it shut down, after i start it again, it says low battery and shows %10-15 battery.
i wanted to try another battery but i dont want to spend money for that before i would be sure, problem is my battery.
is there any thing ı can do to fix this problem?
thanks for helping
cgbayraktar said:
hi fellas,
i have a sensation z710
i have random shuwdown problem for a while.
i tried different roms, different kernels,firmware update, battery calibration. i put a piece of paper on the bottom of battery
but i still have same problem.
and i noticed that when phone has %70-80 charge and when it shut down, after i start it again, it says low battery and shows %10-15 battery.
i wanted to try another battery but i dont want to spend money for that before i would be sure, problem is my battery.
is there any thing ı can do to fix this problem?
thanks for helping
Click to expand...
Click to collapse
Although I can't be 100% sure, it sounds like your battery... What battery are you using?
I suggest you buy an original Anker 1900Mah battery, and see how you go.
you need a new battery, your battery is getting old, that is why random reboots are popping......how long did u have the battery? If u have the battery for almost a year and a half, time to start changing
i have stock battery and it s almost two years old. Time to change battery ha ?
Sent from my HTC Sensation using xda app-developers app
cgbayraktar said:
i have stock battery and it s almost two years old. Time to change battery ha ?
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Definitely.
cgbayraktar said:
i have stock battery and it s almost two years old. Time to change battery ha ?
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
YES! Please get Anker Battery from eBay or Amazon. It will make your life more easier
http://www.ebay.com/itm/Anker-Exten..._Cell_Phone_PDA_Batteries&hash=item4ac3f8bf01
http://www.amazon.com/Anker®-1900mA...75&sr=8-1&keywords=anker+battery+sensation+4g
battery lifetime does not only depend on age, but also on usage.
for my knowledge (correct me if i am wrong) lion batteries suffer age and heat (so usage in my opinion has a little impact only). i received my htc sensation some mounths ago from my brother that changed phone and the battery was swollen. in fact the phone shuts down very much. i have an anker battery from some days and the problem disappeared check if he battery is swollen, if yes change it!
SpadaBoss said:
for my knowledge (correct me if i am wrong) lion batteries suffer age and heat (so usage in my opinion has a little impact only). i received my htc sensation some mounths ago from my brother that changed phone and the battery was swollen. in fact the phone shuts down very much. i have an anker battery from some days and the problem disappeared check if he battery is swollen, if yes change it!
Click to expand...
Click to collapse
They are affected by chage and discharge as well. The charge and discharge is hard on the battery and causes it to wear out. But that's also how you use it. So basically using it wears it out. Same as car tires. They will last a long time if you keep the car parked. But the more you drive the faster the tires wear out.
it's an older phone at this point. maybe it's losing power faster than it can figure it out? hopefully one of you out there knows a fix for this. thx
juntjoo said:
it's an older phone at this point. maybe it's losing power faster than it can figure it out? hopefully one of you out there knows a fix for this. thx
Click to expand...
Click to collapse
The G5 isn't THAT old, geez.
Anyway, my V20 was doing this, and it was just a ****ed up battery, misreporting it's percentages.
You can also try to do the battery stats cleaners if you are rooted, but I don't know if those even work anymore.
What I would recommend, is let the battery die, then charge it with a 900mah charger.(Something from an older phone) and let it sit without touching it.
Sometimes letting it charge with the slower chargers helps get it back to life
Silentwidow said:
The G5 isn't THAT old, geez.
Anyway, my V20 was doing this, and it was just a ****ed up battery, misreporting it's percentages.
You can also try to do the battery stats cleaners if you are rooted, but I don't know if those even work anymore.
What I would recommend, is let the battery die, then charge it with a 900mah charger.(Something from an older phone) and let it sit without touching it.
Sometimes letting it charge with the slower chargers helps get it back to life
Click to expand...
Click to collapse
thanks. I may try that. though i charge my batterIES in an external charger that I guess is standard speed. definitely not as fast as charging by phone itself
juntjoo said:
it's an older phone at this point. maybe it's losing power faster than it can figure it out? hopefully one of you out there knows a fix for this. thx
Click to expand...
Click to collapse
The rechargable battery is kaput. The fix is to replace the battery.
KelleyCook said:
The rechargable battery is kaput. The fix is to replace the battery.
Click to expand...
Click to collapse
thanks. makes sense. I'll keep an eye on all three, see the differences.
The battery being kaput isn't exactly true I don't think. I have 3 different batteries and without fail at 15% it will tell me the battery is dead and it will then proceed to shut down. No bettery saver, just a black screen. Phone has been doing this since I got it. Stock rom or custom doesn't matter. Not sure if this is the right place to post, I have a H850.
juntjoo said:
it's an older phone at this point. maybe it's losing power faster than it can figure it out? hopefully one of you out there knows a fix for this. thx
Click to expand...
Click to collapse
I have this problem and at 20_30 % gone.
I think that is something on kernel.
Can it solved???????????
Replace battery. Only sure way of isolating The issue
Phone shutting off at about 15-30% power without warning
This is the third phone I've had it was just replaced about 3 months ago I should say third replacement... Gets really hot messes up here in there... Recently I updated with the new 8.0 software... Now my battery cuts out at about 24% like clockwork so I replaced it with a new factory battery bought a T-Mobile for too much money... And it does the exact same thing... The bloody unit used to be able to do maps I could text and do other stuff at the same time and it would last you know for a while now if I do maps and a couple of emails or mean or text it's dead within an hour dot-dot-dot all since I've gotten that new 8.0 software
juntjoo said:
it's an older phone at this point. maybe it's losing power faster than it can figure it out? hopefully one of you out there knows a fix for this. thx
Click to expand...
Click to collapse
Definitely get a new battery, I had 2 batteries for my phone and both were doing that, ordered a new one off Amazon and it drained all the way to 1%
bodom_hc said:
Definitely get a new battery, I had 2 batteries for my phone and both were doing that, ordered a new one off Amazon and it drained all the way to 1%
Click to expand...
Click to collapse
I'll second this. My main battery did start to swell a little besides the sudden shutdown at 15%. I also know that this swelling can eventually cause the fingerprint sensor to malfunction. Beware. Anyhow, I decided to use the "almost dead" battery to game for long hours while charging (PUBG). My healthy new battery was used for normal usage besides gaming. Hope this helps!