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wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
ok.. so the problem is.... i bought the phone off someone on craigslist. and the phone worked for 5 months. then it finallly locked up. ^^^^ so i called tmobile and they said that the person that i bought the phone off of did not pay for their first month's service so they blocked the phone from tmobile use. so i'm wondering is there anything i can do to make it work for tmobile.... if not. just unlock it and use it for tmobile?
xaznxb0ix said:
wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
Click to expand...
Click to collapse
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
AndroidBotx said:
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
the other phone i was switching over to was a 3g vibrant. And it was working with this SIM a few weeks ago. thats strange
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
xtrem88 said:
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
Click to expand...
Click to collapse
i was using this phone the whole time with a 3g SIM. And i never had a problem until now. it happened randomly
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
sduvick said:
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
Click to expand...
Click to collapse
yeah. ive used my sim on another phone and it works fine. I tried using my sisters sim card and her husband's and the sidekick still says no service. but on their phone it works fine as well. so its the phone. If i show them the phone wll they say anything though since its rooted.
Go or call tmob they will send a sim free
Sent from my HTC Sensation 4G using xda premium
bump/ was not a SIM issue.
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
yogi2010 said:
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
Click to expand...
Click to collapse
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
xaznxb0ix said:
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
Click to expand...
Click to collapse
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
yogi2010 said:
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
Click to expand...
Click to collapse
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
xaznxb0ix said:
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
Click to expand...
Click to collapse
i was thinking the same thing, that the block should be against the SIM, not the phone. i guess i would call Tmobile and try to reason with them, and see if they can let you use the damn thing!
hope you figure something out!
Hey guys wondering if someone else is in the Pacific Northwest area that is on Simple Mobile with the Inspire. What I would like to know is there any better radios for the inspire that youve noticed any change in signal reception or anything than the stock radio.
Army_Spec_Ops said:
Hey guys wondering if someone else is in the Pacific Northwest area that is on Simple Mobile with the Inspire. What I would like to know is there any better radios for the inspire that youve noticed any change in signal reception or anything than the stock radio.
Click to expand...
Click to collapse
search around a bit. radio is subjective, two people with the same phone and same service in the same room will get different results with radios. best thing is try a few out and see if any are better for you.
Simple mobile uses tmobile bands therefore you only will get edge speeds, try the Att go phone sim from Walmart you'll get great speeds and maybe straight talk
Sent from my Inspire 4G using xda premium
The one issue with GoPhone is that if the SIM has been activated in a different phone, and less than 6 months have passed since it was activated, you will likely get an IMEI locked message. This doesn't mean there is any issue with the Inspire, simply that the GoPhone SIM is locked to the IMEI of the phone it was activated in.
I use red pocket mobile. In northern cali. Runs on ATT hspa plus. Not bad no issues. T mobile doesn't offer a 3g plan. Red pocket is 50-60. Might want to look into it.
Sent from my Desire HD using XDA
vwood2121 said:
Simple mobile uses tmobile bands therefore you only will get edge speeds, try the Att go phone sim from Walmart you'll get great speeds and maybe straight talk
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
From what I've heard straight talk is 45 a month and it unlimited
Sent from my Desire HD using xda app-developers app
bhigham said:
The one issue with GoPhone is that if the SIM has been activated in a different phone, and less than 6 months have passed since it was activated, you will likely get an IMEI locked message. This doesn't mean there is any issue with the Inspire, simply that the GoPhone SIM is locked to the IMEI of the phone it was activated in.
Click to expand...
Click to collapse
The six month policy is for unlocking the phone to other carriers. you have it backwards, my friend. If you call them and tell them that you are changing phones because the one it was activated on was damaged or non functional anymore, they will send a code to the phone to unlock the SIM. I think they can only do that for a SIM that is locked to an Android. If it was activated on a non-smart phone, you can go to any AT&T store and tell them you want to change phones and they will do it.
graydiggy said:
The six month policy is for unlocking the phone to other carriers. you have it backwards, my friend. If you call them and tell them that you are changing phones because the one it was activated on was damaged or non functional anymore, they will send a code to the phone to unlock the SIM. I think they can only do that for a SIM that is locked to an Android. If it was activated on a non-smart phone, you can go to any AT&T store and tell them you want to change phones and they will do it.
Click to expand...
Click to collapse
Not sure what you found to be incorrect in my statement. I never claimed the gophone sim couldn't be unlocked to be used in the inspire, just that it is locked by default to the phone that it is activated in. Also, though what you say is true about being able to get it changed, by default AT&T personnel don't seem to be able to diagnose the problem, when you give them the error message. A friend of mine had this issue when he tried to use a gophone sim in a nokia smartphone, and after going to the AT&T store, calling them up, etc, he asked me and I told him his SIM was probably locked to the phone it was activated in. Once he knew this, he called, and they unlocked it. However, neither the store nor customer service was able to help him, until he told them what the problem was. I also picked up the inspire I am using now for cheap, because the seller tried putting a gophone sim in it, and it came up with an "IMEI Locked" message. He assumed there was a problem with the phone, and AT&T customer service was unable to help him. Knowing the issue with GoPhone sims, I bought the phone, and have had no issues with it. So, though what you say is true, you have to know about the gophone simlock issue, in order to get it resolved.
Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2
Alright so, as the title says, bought it from Craigslist and it currently won't work on T-mo. The guy was on the phone with it before I bought it (saw him) so it obviously does work. Do I have to flash a t-mo radio or can I just factory reset and it'll be fine? I don't really mind not having root at the moment. It's on LeeDrOiD if that helps. Will post any other necessary info.
So you installed a T-Mobile SIM and it said it wasn't an authorized SIM? Or are you trying to connect to T-Mobile with an AT&T SIM? Otherwise it should work fine.
Sent from my H1S using XDA Premium.
MadJoe said:
So you installed a T-Mobile SIM and it said it wasn't an authorized SIM? Or are you trying to connect to T-Mobile with an AT&T SIM? Otherwise it should work fine.
Sent from my H1S using XDA Premium.
Click to expand...
Click to collapse
My previous T-mo SIM. So I guess it's unauthorized for the device but I've had the Sim (of course) for years.
Weird. Is it an international One S, or does it say T-Mobile on the front? I've never heard of being able to lock a device to a new carrier...
You could always try the SIM unlock tutorial that's in the development section.
http://forum.xda-developers.com/showthread.php?p=27010217
Sent from my H1S using XDA Premium.
rockerode said:
My previous T-mo SIM. So I guess it's unauthorized for the device but I've had the Sim (of course) for years.
Click to expand...
Click to collapse
Is the current sim active? It should work but not WiFi calling. Try to go T-Mobile store and grab another sim.
Sent from my HTC VLE_U using Tapatalk 2
the first thing I would do is head down to a T-Mo store to get a new sim card.
Yes, the SIM is activated. Been using it for about 5 years now, was in my N1, Sensation, and a flip phone for a while. Though I did get it cut for micro-SIM from a cutter (not done by myself). Perhaps it got screwed up? Though in the settings it can still pick up my #. And yup, it has T-Mobile at the top. Alright, I'll swap out the SIM and bump this up if that doesn't work.
More info: It keeps popping up to register with a network, and I select t-mo but it says "unable to register with select carrier".
Good chance it is blacklisted. People sell phones locally and then dont pay their bills on contract or report it lost or stolen and TMobile blacklist the IMEI. I learned my lesson. It happened to me twice over Craigslist. It will only work on ATT if it is. You can call TMobile or go into the store and they can tell you if it is.
Sent from my HTC VLE_U using xda app-developers app
I would almost bet that a new sim will solve your problem here. I remember when I got a new phone with T-Mo and still had a 6-7 year old sim card. I put it in the new phone and it would not work due to incompatibility with the new network specs etc. A new sim solved the problem. Let us know how the new sim works.
OhhCoreey said:
Good chance it is blacklisted. People sell phones locally and then dont pay their bills on contract or report it lost or stolen and TMobile blacklist the IMEI. I learned my lesson. It happened to me twice over Craigslist. It will only work on ATT if it is. You can call TMobile or go into the store and they can tell you if it is.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
The specific error I get is "your SIM does not allow a connection to this network." So I don't think it's blacklisted. I'll report back tomorrow whether or not a new sim work/it actually was blacklisted, though.
rockerode said:
The specific error I get is "your SIM does not allow a connection to this network." So I don't think it's blacklisted. I'll report back tomorrow whether or not a new sim work/it actually was blacklisted, though.
Click to expand...
Click to collapse
Now is it an HTC One S or the One X for AT&T. You never answer the question above, does it say Tmobile on the front of the handset?
baseballfanz said:
Now is it an HTC One S or the One X for AT&T. You never answer the question above, does it say Tmobile on the front of the handset?
Click to expand...
Click to collapse
I did answer! But yeah, it has T-Mobile up top and it's the One S.
rockerode said:
The specific error I get is "your SIM does not allow a connection to this network." So I don't think it's blacklisted. I'll report back tomorrow whether or not a new sim work/it actually was blacklisted, though.
Click to expand...
Click to collapse
that happend to me in my tmobile sensation. i bought a T-mob htc sensation 4g and unlocked it to use it in telcel mexico, after some months i decided to change company and put it a movistar simcard, but it didnt read it; the phone was re-locked to telcel in a strange way (i dont know how)
the only thing i did, was to re-use the unlock method for the htc sensation and everything was fine again...
so, try to use the unlock method for the htc one S and check if that helps you
brett_day said:
I would almost bet that a new sim will solve your problem here. I remember when I got a new phone with T-Mo and still had a 6-7 year old sim card. I put it in the new phone and it would not work due to incompatibility with the new network specs etc. A new sim solved the problem. Let us know how the new sim works.
Click to expand...
Click to collapse
I agree.
Networks have changed a lot in the last few years. A 5-yo sim card is likely to be the cause of the problem.
If the network is just sim-locked you would get an 'Insert unlock code' message [or similar].
rockerode said:
I did answer! But yeah, it has T-Mobile up top and it's the One S.
Click to expand...
Click to collapse
Sorry i missed that. I would get a new sim like everyone has suggested.
Update:
Alas, getting a MircoSim did not work. Perhaps it is blacklisted (I tried asking the guy there and he said he couldn't check, ugh). So, For now, I'm going to try to get a refund (guy said he was willing to) or try to trade it on Craigslist for something that will work. Unless someone can send over a quick guide on how to unlock the SIM reader. I tried the one that is posted and I never got the options that should have popped up.
rockerode said:
Update:
Alas, getting a MircoSim did not work. Perhaps it is blacklisted (I tried asking the guy there and he said he couldn't check, ugh). So, For now, I'm going to try to get a refund (guy said he was willing to) or try to trade it on Craigslist for something that will work. Unless someone can send over a quick guide on how to unlock the SIM reader. I tried the one that is posted and I never got the options that should have popped up.
Click to expand...
Click to collapse
That suck ballz. Hack sim should work but if its on blacklist there no way it can work on T-Mobile if your unlock it.
Sent from my HTC VLE_U using Tapatalk 2
Try this, on dialer hit
*#*#4636#*#*
Choose "Phone information"
Scroll down to Radio, see if it's On or Off.
Maybe pretty with it, turn it off turn it on see if it give you anything
When my One S was blacklisted, it gave me the same error.
You can call or chat online with T-Mobile support, and they'll tell you if it's blacklisted.
Sent from my HTC One S
Will check tomorrow whether it's truly been blacklisted or not. And I had actually tried the radio thing earlier I was very hopeful that would work.
Don't see a forum for Samsung s4 google edition so I am posting here.
Anyone else having an issue when trying to activate this phone on ATT? They act like they never heard of it, give all these lame "well we cannot gaurantee it will work since it's unlocked" and then telling me their system will not allow them to put a LTE plan on it..
wtf?
puma1 said:
Don't see a forum for Samsung s4 google edition so I am posting here.
Anyone else having an issue when trying to activate this phone on ATT? They act like they never heard of it, give all these lame "well we cannot gaurantee it will work since it's unlocked" and then telling me their system will not allow them to put a LTE plan on it..
wtf?
Click to expand...
Click to collapse
Noticed a couple threads similar over the various s4 sections.
I'm in Canada but know that my device is not required by my provider it enable data. I change devices about every 8 months and can just swap out the SIM and I'm good to go.
If AT&T has issues with the Google edition s4 couldn't you just say that it's a normal s4 bought of eBay or Craig's list to have an lte data plan enabled?
Sent from my Nexus 10 using xda premium
mymusicathome said:
Noticed a couple threads similar over the various s4 sections.
I'm in Canada but know that my device is not required by my provider it enable data. I change devices about every 8 months and can just swap out the SIM and I'm good to go.
If AT&T has issues with the Google edition s4 couldn't you just say that it's a normal s4 bought of eBay or Craig's list to have an lte data plan enabled?
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
No because in the IMEI comes up as unlocked device in their system and they pretty much are trying to get you off the phone at that point. Tried 3 diffrent reps and asked to be connected to next tier tech support.
Another update.. I gave them an IMEI from a note 2 i have.. LTE plan went on fine.. but the phone doesn't get anything more than hspa+.. 4mb down. THis is BS.. if they cannot connect the phone or I have to jump through hoops like I had to with the NExus 4 (which i had to call in like every month to have something reset) I am going to just send it back Not worth the headache.
puma1 said:
No because in the IMEI comes up as unlocked device in their system and they pretty much are trying to get you off the phone at that point. Tried 3 diffrent reps and asked to be connected to next tier tech support.
Another update.. I gave them an IMEI from a note 2 i have.. LTE plan went on fine.. but the phone doesn't get anything more than hspa+.. 4mb down. THis is BS.. if they cannot connect the phone or I have to jump through hoops like I had to with the NExus 4 (which i had to call in like every month to have something reset) I am going to just send it back Not worth the headache.
Click to expand...
Click to collapse
Might want to give it a little bit. Or go for a walk/drive. Sometimes it can take time to lock on to the correct tower
Sent from my Nexus 10 using xda premium
mymusicathome said:
Might want to give it a little bit. Or go for a walk/drive. Sometimes it can take time to lock on to the correct tower
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
Doubt it.. got escalated up to manager,.. basically you will not get lte on these devices. Only on att branded phones. That is the message I am being told directly. This is total BS I f'n hate ATT. Whoever is buying this for ATT beware.. your going to have a bad time. I am sending this right back as it's just as crippled as the nexus 4 with this carrier.
I bought a I9505 and had same issue (no LTE).
I have 3 lines with AT&T and I could watch the AT&T website update as I used different SIMs in the I S4, the Vivid and a Nexus 7 (3G).
I was lucky that I bought the i S4 from Amazon so no problem with refund.
I suspect if you had a never used SIM and a S4 IMEI you could get LTE.
One line was ready for an upgrade.
I got the AT&T S4 and used an 'old' SIM and connected to LTE with no problem.
As soon as I bought the AT&T S4 an email was sent and it provided a process for on line registration of the S4.
I've never seen that before and didn't do it.
I got my GE on AT&T today. My notification bar says LTE. I ran some speed tests and got about 10 mbps down but I am at work in a poor reception area. When I get home I'll try it but I better get at least 40 mpbs down or this is being returned
sheriffa said:
I got my GE on AT&T today. My notification bar says LTE. I ran some speed tests and got about 10 mbps down but I am at work in a poor reception area. When I get home I'll try it but I better get at least 40 mpbs down or this is being returned
Click to expand...
Click to collapse
Sheriffa, how did you activate it when yuo got it?
I ended up giving them an imei from a note 2 and they said they were able to put an LTE plan on.. yet the signal bar shows H.
puma1 said:
Sheriffa, how did you activate it when yuo got it?
I ended up giving them an imei from a note 2 and they said they were able to put an LTE plan on.. yet the signal bar shows H.
Click to expand...
Click to collapse
I didn't have to activate it. I simply plugged in my sim card and it worked.
I am coming from an AT&T S3
sheriffa said:
I didn't have to activate it. I simply plugged in my sim card and it worked.
I am coming from an AT&T S3
Click to expand...
Click to collapse
I am going to just return this I think if I try elsewhere later and stil get slow speeds. Just was shocked multiple people saying they do not support it. I even contacted google and let them know. Doubt they care.
Just get a imei number from a att phone and give it to them, it'll work. I had to do this with my galaxy nexus to get full hspa+
Sent from my GT-I9505 using Tapatalk 4 Beta
What should we be getting for DL/UL speeds?
Why would you call to activate it? Just pop in your Sim card and your good to go. I never had an issue doing this and I get lots of different phones unlocked and from different countries some times.
But I agree why is there no forums for this phone? Does motochopper root method work on this phone and I assume we can use T-Mobile version recoveries and Roms fine on this phone? Does anybody know? Sorry to get off topic.
Sent from my GT-I9505 using xda premium
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
planoman said:
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
Click to expand...
Click to collapse
How can someone tell if the have an lte sim?
planoman said:
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
Click to expand...
Click to collapse
Just FYI if you do this and have tethering/hotspot in your plan then you will need to call AT&T so they can add the new IMEI. THey will also delete the old one on file, so if you're into swapping SIMs (I like to go between the iPhone 5 and S4, although in the past few weeks it's been all S4), then you won't be able to turn on hotspot/tethering without arranging a workaround or calling AT&T every time.
puma1 said:
I am going to just return this I think if I try elsewhere later and stil get slow speeds. Just was shocked multiple people saying they do not support it. I even contacted google and let them know. Doubt they care.
Click to expand...
Click to collapse
check to see if you have the right APNs.
I saw over in the HTC ONE forum that the GE came with a weird APN.
PTA or ATT PHONE
Take it to ATT store. They are pretty good compared to technical support over the phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
sheriffa said:
How can someone tell if the have an lte sim?
Click to expand...
Click to collapse
I guess is more accurate to say was previously on ATT LTE with a phone. Every should know if they have been on ATT LTE already. If not you have to spend some time on the phone with ATT.
just do it and swap the sim card in. i have never had a problem with service or data when getting a new device and putting the AT&T sim in it. went from S3 to S4 that way, also S3 to Sony Xperia Z, Xperia Z to S4, S4 to S3, etc.
Hello,
I'm coming from a Nexus 4, and have never had an LTE phone on my AT&T account before. I've read that since AT&T doesn't have Nexus 5 in their system, that it will be a hassle for them to activate LTE through the phone. I can't really find any concrete answers or info, so I figured I'd stop by here and see if anyone has any ideas?
Does AT&T have to activate LTE on their end for it to work? Or can I just adjust my APN once I get the phone?
Has anyone had any issues with this at all? How did you get around it?
Thanks in advance!
I would like to know too... Im thinking about switching over my corporate account from VZW to ATT and I ordered a Nexus 5 to try out ATT coverage in my area first. I was going to head into the ATT store tomorrow, now Im worried I won't be able to get it setup (Im not familiar with how ATT works). Do I need to get a IMEI from a phone in the store and give to them? I don't get my N5 until tomorrow night and I was planning on going the store tomorrow morning and getting either Gophone or shared plan SIM setup so I can pop it in when the phone arrives. Will they need an IMEI to even get me an account activated?
If they need an IMEI at activation, would it matter if I didn't have the device in front of me, like if I tell them I ordered a S4 and gave them a IMEI from one? Do I need to find someone on ATT to give me their IMEI and tell them at the store I have it ordered? Sorry if these request are way off based on how it actually works, but I want to be able to test out my N5 tomorrow night! Thanks for any help you can give me..
EDIT: In the ATT world, would It be considered shady for me to tell them all this info? For instance if I told the salesmen this problem and asked if they could use an IMEI off one of their phones?
maniamania said:
Hello,
I'm coming from a Nexus 4, and have never had an LTE phone on my AT&T account before. I've read that since AT&T doesn't have Nexus 5 in their system, that it will be a hassle for them to activate LTE through the phone. I can't really find any concrete answers or info, so I figured I'd stop by here and see if anyone has any ideas?
Does AT&T have to activate LTE on their end for it to work? Or can I just adjust my APN once I get the phone?
Has anyone had any issues with this at all? How did you get around it?
Thanks in advance!
Click to expand...
Click to collapse
I'm assuming that this will work similar to how it worked for the N4 and enabling HSPA+ on AT&T.
You will need an LTE plan added to your account. It won't cost more, but the account needs to enable the LTE service. In order to do this, I believe AT&T will need an IMEI. Since the IMEI will not be recognized, then you need to get another AT&T LTE device's IMEI code. Maybe a friend? I know some people would copy it off a demo device in the store.
Good luck.
FWIW: I put my LTE sim in the phone and everything was autoenabled correctly. This was better than with the N4 where it autoenabled wrong, and I had to change the settings.
I'll clarify this, AT&T has different data plans. They have all their data plans for 3g phone (3g data unlimited), and all their 4g data plans. You can not get 4g unless your data plan has been switched to the 4g version. You can keep your unlimited plans with this. Just call and ask them to switch your data plan to the lte version.
Sorry double post
A.VOID said:
I'm assuming that this will work similar to how it worked for the N4 and enabling HSPA+ on AT&T.
You will need an LTE plan added to your account. It won't cost more, but the account needs to enable the LTE service. In order to do this, I believe AT&T will need an IMEI. Since the IMEI will not be recognized, then you need to get another AT&T LTE device's IMEI code. Maybe a friend? I know some people would copy it off a demo device in the store.
Good luck.
FWIW: I put my LTE sim in the phone and everything was autoenabled correctly. This was better than with the N4 where it autoenabled wrong, and I had to change the settings.
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So, to clarify, did you just activate LTE with an N5 coming from an N4 and it went smoothly?
maniamania said:
Hello,
I'm coming from a Nexus 4, and have never had an LTE phone on my AT&T account before. I've read that since AT&T doesn't have Nexus 5 in their system, that it will be a hassle for them to activate LTE through the phone. I can't really find any concrete answers or info, so I figured I'd stop by here and see if anyone has any ideas?
Does AT&T have to activate LTE on their end for it to work? Or can I just adjust my APN once I get the phone?
Has anyone had any issues with this at all? How did you get around it?
Thanks in advance!
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i'm in the same boat, i'll know for sure when i get the n5 tomorrow but from what i've seen AT&T does have to provision your SIM for LTE. My plan is to goto an AT&T store and ask them if they can get my sim sorted; if they screw around or say they "can't" help me then i'll either grab an imei from one of the demo phones or from a buddy and call them and give them that.
youareme7 said:
i'm in the same boat, i'll know for sure when i get the n5 tomorrow but from what i've seen AT&T does have to provision your SIM for LTE. My plan is to goto an AT&T store and ask them if they can get my sim sorted; if they screw around or say they "can't" help me then i'll either grab an imei from one of the demo phones or from a buddy and call them and give them that.
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This looks to be the thing to do. I just had someone inform me that they brought the phone into AT&T, and the guy punched in the numbers off the sticker on the back, gave him a sim and he was good to go. I'll make sure to come back here and report my own findings first hand since this question seems to be floating around a bit.
maniamania said:
This looks to be the thing to do. I just had someone inform me that they brought the phone into AT&T, and the guy punched in the numbers off the sticker on the back, gave him a sim and he was good to go. I'll make sure to come back here and report my own findings first hand since this question seems to be floating around a bit.
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Do identical IMEI numbers conflict if its already on the network? Can I use the same identical IMEI from a friends ATT phone or do I need to change some numbers?
GHII said:
Do identical IMEI numbers conflict if its already on the network? Can I use the same identical IMEI from a friends ATT phone or do I need to change some numbers?
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I've read imei's are never checked
I already had an LTE Sim. I just used the LTE Sim in my n4.
check out the thread I made for a very simple solution! It'll get LTE working on the N5 through AT&T guaranteed
http://forum.xda-developers.com/showthread.php?t=2512566
College Station, November 4, 2013 Verified - LTE addon
I can verify coming from a "Nexus S" BYOD.
I went to an AT&T Store in College Station, TX to get a new microSIM because the Nexus 5 only takes microSIM form factor.
I then got an LTE signal, but no IP address.
Chatted online and they told me to wait 1 hour then reboot the phone. Did so.. same response, gets on the LTE network fast, but nevers gets an IP address.
So I then called 611 on the Nexus 5 and talked to Tech Support, told them:
1. I have never had an LTE phone before and thought I needed LTE service added to my Account Profile.
2. I wanted "No changed to my legacy Unlimited plan"
They told me
1. My "legacy Unlimited plan had just been removed by 'mistake' and would have to be restored by the (backoffice)"
2. They were updating my account to enable LTE service
I then had to reboot the phone, did so and the Internet service came right up.
Now I have to wait up to 72 hours for AT&T backoffice to confirm they have restored my Unlimited plan.
I put a pass-code on my Account, and strenuously stress every time.. DO NOT TOUCH MY UNLIMITED PLAN !!!! -- And they do it any way.
.. exasperated ...
They also do not know what a "Nexus 5" phone is yet.. so I think only the call in Tech Support can interpolate what to do. I think the kee was to keep calling it an "LTE enabled Nexus 4" and then things just "worked".
spitefulcheerio said:
check out the thread I made for a very simple solution! It'll get LTE working on the N5 through AT&T guaranteed
http://forum.xda-developers.com/showthread.php?t=2512566
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This thread's a great resource. Thanks!