[Q] Bought Used 1S, only working on AT&T - HTC One S

Alright so, as the title says, bought it from Craigslist and it currently won't work on T-mo. The guy was on the phone with it before I bought it (saw him) so it obviously does work. Do I have to flash a t-mo radio or can I just factory reset and it'll be fine? I don't really mind not having root at the moment. It's on LeeDrOiD if that helps. Will post any other necessary info.

So you installed a T-Mobile SIM and it said it wasn't an authorized SIM? Or are you trying to connect to T-Mobile with an AT&T SIM? Otherwise it should work fine.
Sent from my H1S using XDA Premium.

MadJoe said:
So you installed a T-Mobile SIM and it said it wasn't an authorized SIM? Or are you trying to connect to T-Mobile with an AT&T SIM? Otherwise it should work fine.
Sent from my H1S using XDA Premium.
Click to expand...
Click to collapse
My previous T-mo SIM. So I guess it's unauthorized for the device but I've had the Sim (of course) for years.

Weird. Is it an international One S, or does it say T-Mobile on the front? I've never heard of being able to lock a device to a new carrier...
You could always try the SIM unlock tutorial that's in the development section.
http://forum.xda-developers.com/showthread.php?p=27010217
Sent from my H1S using XDA Premium.

rockerode said:
My previous T-mo SIM. So I guess it's unauthorized for the device but I've had the Sim (of course) for years.
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Click to collapse
Is the current sim active? It should work but not WiFi calling. Try to go T-Mobile store and grab another sim.
Sent from my HTC VLE_U using Tapatalk 2

the first thing I would do is head down to a T-Mo store to get a new sim card.

Yes, the SIM is activated. Been using it for about 5 years now, was in my N1, Sensation, and a flip phone for a while. Though I did get it cut for micro-SIM from a cutter (not done by myself). Perhaps it got screwed up? Though in the settings it can still pick up my #. And yup, it has T-Mobile at the top. Alright, I'll swap out the SIM and bump this up if that doesn't work.
More info: It keeps popping up to register with a network, and I select t-mo but it says "unable to register with select carrier".

Good chance it is blacklisted. People sell phones locally and then dont pay their bills on contract or report it lost or stolen and TMobile blacklist the IMEI. I learned my lesson. It happened to me twice over Craigslist. It will only work on ATT if it is. You can call TMobile or go into the store and they can tell you if it is.
Sent from my HTC VLE_U using xda app-developers app

I would almost bet that a new sim will solve your problem here. I remember when I got a new phone with T-Mo and still had a 6-7 year old sim card. I put it in the new phone and it would not work due to incompatibility with the new network specs etc. A new sim solved the problem. Let us know how the new sim works.

OhhCoreey said:
Good chance it is blacklisted. People sell phones locally and then dont pay their bills on contract or report it lost or stolen and TMobile blacklist the IMEI. I learned my lesson. It happened to me twice over Craigslist. It will only work on ATT if it is. You can call TMobile or go into the store and they can tell you if it is.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
The specific error I get is "your SIM does not allow a connection to this network." So I don't think it's blacklisted. I'll report back tomorrow whether or not a new sim work/it actually was blacklisted, though.

rockerode said:
The specific error I get is "your SIM does not allow a connection to this network." So I don't think it's blacklisted. I'll report back tomorrow whether or not a new sim work/it actually was blacklisted, though.
Click to expand...
Click to collapse
Now is it an HTC One S or the One X for AT&T. You never answer the question above, does it say Tmobile on the front of the handset?

baseballfanz said:
Now is it an HTC One S or the One X for AT&T. You never answer the question above, does it say Tmobile on the front of the handset?
Click to expand...
Click to collapse
I did answer! But yeah, it has T-Mobile up top and it's the One S.

rockerode said:
The specific error I get is "your SIM does not allow a connection to this network." So I don't think it's blacklisted. I'll report back tomorrow whether or not a new sim work/it actually was blacklisted, though.
Click to expand...
Click to collapse
that happend to me in my tmobile sensation. i bought a T-mob htc sensation 4g and unlocked it to use it in telcel mexico, after some months i decided to change company and put it a movistar simcard, but it didnt read it; the phone was re-locked to telcel in a strange way (i dont know how)
the only thing i did, was to re-use the unlock method for the htc sensation and everything was fine again...
so, try to use the unlock method for the htc one S and check if that helps you

brett_day said:
I would almost bet that a new sim will solve your problem here. I remember when I got a new phone with T-Mo and still had a 6-7 year old sim card. I put it in the new phone and it would not work due to incompatibility with the new network specs etc. A new sim solved the problem. Let us know how the new sim works.
Click to expand...
Click to collapse
I agree.
Networks have changed a lot in the last few years. A 5-yo sim card is likely to be the cause of the problem.
If the network is just sim-locked you would get an 'Insert unlock code' message [or similar].

rockerode said:
I did answer! But yeah, it has T-Mobile up top and it's the One S.
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Click to collapse
Sorry i missed that. I would get a new sim like everyone has suggested.

Update:
Alas, getting a MircoSim did not work. Perhaps it is blacklisted (I tried asking the guy there and he said he couldn't check, ugh). So, For now, I'm going to try to get a refund (guy said he was willing to) or try to trade it on Craigslist for something that will work. Unless someone can send over a quick guide on how to unlock the SIM reader. I tried the one that is posted and I never got the options that should have popped up.

rockerode said:
Update:
Alas, getting a MircoSim did not work. Perhaps it is blacklisted (I tried asking the guy there and he said he couldn't check, ugh). So, For now, I'm going to try to get a refund (guy said he was willing to) or try to trade it on Craigslist for something that will work. Unless someone can send over a quick guide on how to unlock the SIM reader. I tried the one that is posted and I never got the options that should have popped up.
Click to expand...
Click to collapse
That suck ballz. Hack sim should work but if its on blacklist there no way it can work on T-Mobile if your unlock it.
Sent from my HTC VLE_U using Tapatalk 2

Try this, on dialer hit
*#*#4636#*#*
Choose "Phone information"
Scroll down to Radio, see if it's On or Off.
Maybe pretty with it, turn it off turn it on see if it give you anything

When my One S was blacklisted, it gave me the same error.
You can call or chat online with T-Mobile support, and they'll tell you if it's blacklisted.
Sent from my HTC One S

Will check tomorrow whether it's truly been blacklisted or not. And I had actually tried the radio thing earlier I was very hopeful that would work.

Related

Problems

So, I got a SGS2 Skyrocket a few days ago from a guy on craigslist for $400. Great deal, or so I thought. The phone worked well until today, I'm not receiving text messages or phone calls and I cannot send text messages. I first though, "great, I bought a stolen phone and and now it's been disabled." I googled it and it seems that I wouldn't be able to make calls if it had indeed been reported stolen. Any ideas? I restored the device and it didn't help. Thought it was interesting when I went to software update under settings it says "DM initialization is not ready. Check network or sim card." Could I just have a signal problem or something? I have full bars...
Did you get a new 4G LTE sim card for the phone?
No, I didn't. But it was sending texts just fine yesterday and now I'm trying to use the sim on my old phone and it wont send texts either.
Sounds like a sim issue. You might need to head to your ATT store and upgrade your sim card. This should solve your problems. Older sims won't work on the newer 4G phones. I had this issues with my 1st skyrocket and my old sim. It worked for a bit then stopped working, we replaced the old sim with a new one and all was good....
iLiberate said:
So, I got a SGS2 Skyrocket a few days ago from a guy on craigslist for $400. Great deal, or so I thought. The phone worked well until today, I'm not receiving text messages or phone calls and I cannot send text messages. I first though, "great, I bought a stolen phone and and now it's been disabled." I googled it and it seems that I wouldn't be able to make calls if it had indeed been reported stolen. Any ideas? I restored the device and it didn't help. Thought it was interesting when I went to software update under settings it says "DM initialization is not ready. Check network or sim card." Could I just have a signal problem or something? I have full bars...
Click to expand...
Click to collapse
"Guy......Craigslist"..... = problem?
Sent from my SGH-I727R using xda premium
I bought mine off Craig's List and experienced the same thing. Your sim from your Captivate will only work briefly for phone/SMS, but not at all for data.
You MUST get a 4G LTE sim card for the Skyrocket and AT&T will change your data plan "type" (same data and price per month, but different line item on the billing).
5 minutes in AT&T and I was good to go.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Grut said:
Sounds like a sim issue. You might need to head to your ATT store and upgrade your sim card. This should solve your problems. Older sims won't work on the newer 4G phones. I had this issues with my 1st skyrocket and my old sim. It worked for a bit then stopped working, we replaced the old sim with a new one and all was good....
Click to expand...
Click to collapse
Dont listen to people like this when they tell u older sims will work for a min then stop. Complete and utter bull****. Me and my friend have the skyrocket and he uses and older version sim and has no problems. The new sim only matters cuz it gives u the lte data plan. Its not gonna stop text from going thru. Such misinformation going on. This is y people are so screwed up
Sent from my SAMSUNG-SGH-I727 using xda premium
Justinfedor said:
Dont listen to people like this when they tell u older sims will work for a min then stop. Complete and utter bull****. Me and my friend have the skyrocket and he uses and older version sim and has no problems. The new sim only matters cuz it gives u the lte data plan. Its not gonna stop text from going thru. Such misinformation going on. This is y people are so screwed up
Sent from my SAMSUNG-SGH-I727 using xda premium
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Click to collapse
Really? So if your information is correct, and you are all knowing, then why not help him fix the problem.
First off sounds like a SIM issue. Sim is usually the problem when it comes to network connectivity issues. Did you check the litmus sticker for water exposure?
Call ATT and have them check the IMEI #. You should have done that before you bought the phone.
@Justinfedor: That kind of response is not needed. If you can't say what's on your mind kindly please go somewhere else.
When I got my Skyrocket (moving from Captivate) the sales person said directly I would get a new SIM because the 4G LTE needed a new (assumably different) one. I'm sure you just need to get a new SIM which ATT should do no problem.
X10D3 said:
First off sounds like a SIM issue. Sim is usually the problem when it comes to network connectivity issues. Did you check the litmus sticker for water exposure?
Call ATT and have them check the IMEI #. You should have done that before you bought the phone.
@Justinfedor: That kind of response is not needed. If you can't say what's on your mind kindly please go somewhere else.
Click to expand...
Click to collapse
4g lte sims are for data. Like i said my friend doesnt have one in his phone. We dont live in an lte area so hes not getting a new one. U all say people need a new sim for a 4g device. Thats a complete lie. Sims can cause the issue but its not always the answer. Oh and i will go somewhere else cuz you all obvisously think you know everything. No need to be in here with a bunch of low life.
Sent from my SAMSUNG-SGH-I727 using xda premium
Justinfedor said:
4g lte sims are for data. Like i said my friend doesnt have one in his phone. We dont live in an lte area so hes not getting a new one. U all say people need a new sim for a 4g device. Thats a complete lie. Sims can cause the issue but its not always the answer. Oh and i will go somewhere else cuz you all obvisously think you know everything. No need to be in here with a bunch of low life.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
WOW! Holy childish over-reaction batman!
Can't you just get a new Sim? Worst case, is that your carrier might charge you something like $10.00......
Sent from my SGH-I727R using xda premium
If that's the way you're going to act, then please leave. I used to work for ATT a while back. What I don't think you get is... You're right and you're wrong. No you don't need a LTE sim. If the sim is bad it can cause connectivity issues, and weird stuff all together. That last statement is what you're completely ignoring.
Justin and X10D3 are correct. I used my sim from my Atrix in my phone since I got it. You'll need to be set up on the LTE plan through att. All that happened is their system doesn't have your account provisioned for LTE and it took a day or so for them to catch it. Login to your account and see if you're on an LTE plan. If not, then call them, but I know my sim is the same one from my Atrix and I've hit LTE areas the whole month in December with no issues. It shouldn't change your rate plan just need it provisioned for your account to register properly with their LTE network.

No Service with AT&T

For some reason I can't get any service with AT&T but it picks up service with T-Mobile.
I have it rooted, unlocked with the Ace Hack Kit and running ICS AOSP.
Any ideas?
Edit: I've tried flashing different radios still no luck.
Are you using an ATT SIM? Can you get ATT in your area with a different phone?
I tried three different ATT sim cards and yes there is ATT service in my area.
Your APN settings are probably wrong. Give this thread a look:
http://forum.xda-developers.com/showthread.php?t=1042553&highlight=apn+settings
pazzo02 said:
Your APN settings are probably wrong. Give this thread a look:
http://forum.xda-developers.com/showthread.php?t=1042553&highlight=apn+settings
Click to expand...
Click to collapse
Thanks but it didn't work.
I'm going to cover the obvious. Your putting the sim cover back on right? Its needed for the antenna
marsdta said:
I'm going to cover the obvious. Your putting the sim cover back on right? Its needed for the antenna
Click to expand...
Click to collapse
Yea I do and a reboot. No luck but T-Mobile for some reason works fine.
I also get an error when searching for networks in the settings.
"error while searching for networks"
This is so confusing.
You don't need a correct APN for phone signal. So that shouldn't matter. Could this phone be possibly stolen or involved in an ATT account that was terminated early? Maybe ATT has it blocked from the network?
Agoattamer said:
You don't need a correct APN for phone signal. So that shouldn't matter. Could this phone be possibly stolen or involved in an ATT account that was terminated early? Maybe ATT has it blocked from the network?
Click to expand...
Click to collapse
I was gonna say this, my friend picked up a rooted phone a month ago. Had the same issue as the OP so we called AT&T and sure enough the IMEI # or something like that was reported stolen and had service terminated. They went on to tell him he's S.O.L.
MMM-BACONSTRIPS said:
I was gonna say this, my friend picked up a rooted phone a month ago. Had the same issue as the OP so we called AT&T and sure enough the IMEI # or something like that was reported stolen and had service terminated. They went on to tell him he's S.O.L.
Click to expand...
Click to collapse
This is a really interesting post. This is the first case I ever heard of where AT&T blacklisted a stolen device. I hope it is true. Typically, they just terminate service by deactivating the sim card and don't worry about the device.
Sent from my HTC Inspire 4G using Tapatalk
Agoattamer said:
You don't need a correct APN for phone signal. So that shouldn't matter. Could this phone be possibly stolen or involved in an ATT account that was terminated early? Maybe ATT has it blocked from the network?
Click to expand...
Click to collapse
I did buy this off of a stranger. I have never heard of ATT doing this though.
I found one thread on the net from a nexus owner and he said it was a mobo issue.
sh4rex said:
I found one thread on the net from a nexus owner and he said it was a mobo issue.
Click to expand...
Click to collapse
thats like using google to diagnose your car. apples and oranges. your next step should be to contact ATT and find out if that imei number is listed as blocked from the network before taking wild stabs in the dark from reading forums about phones different than yours.
not to knock you for searching though, it is appreciated
Did a little searching and it seems ATT does not blacklist IMEI codes. Just sim cards. Go figure.
I find it difficult to believe it is a motherboard issue. If it picks up a T-mobile phone signal there is no reason why it should not pick up an ATT phone signal if the sim card is good and there is service in the area.
I gave up and sold it to someone using tmobile
since it was rooted, ATT is still able to block the cellphone? I thought they might lose the connection with this device... Sounds interesting
fernandezhjr said:
This is a really interesting post. This is the first case I ever heard of where AT&T blacklisted a stolen device. I hope it is true. Typically, they just terminate service by deactivating the sim card and don't worry about the device.
Sent from my HTC Inspire 4G using Tapatalk
Click to expand...
Click to collapse
Since fernandezhjr the police of interesting posts wanted to poke some holes in my story...I asked said friend for a little more detail, turns out the phone in question was sold with the simcard in which she tried to use. Shady seller I guess sold the phone and cancelled the simcard on the phone, not sure if the phone was stolen or was actually the sellers phone but regardless that's neither here nor there. Once removing the simcard she was able to use the phone with her simcard.
edit: phone was never rooted. not sure if that matters to anyone.
MMM-BACONSTRIPS said:
Since fernandezhjr the police of interesting posts wanted to poke some holes in my story...I asked said friend for a little more detail, turns out the phone in question was sold with the simcard in which she tried to use. Shady seller I guess sold the phone and cancelled the simcard on the phone, not sure if the phone was stolen or was actually the sellers phone but regardless that's neither here nor there. Once removing the simcard she was able to use the phone with her simcard.
edit: phone was never rooted. not sure if that matters to anyone.
Click to expand...
Click to collapse
Heh heh. Like I said before, no poking, just spotting. I don't think anyone would like misinformation being posted, even if it isn't intentional. And when it comes from a more informed member like yourself that likes to be helpful to others, it is more likely to be accepted and/or acted upon. I also only question you when I've had conflicting experiences or seen reliable sources that conflict. The non blacklisting of devices is one that has been discussed here before and typically pops up in many other forums.
Sent from my HTC Inspire 4G using Tapatalk

NO SERvICE?

wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
ok.. so the problem is.... i bought the phone off someone on craigslist. and the phone worked for 5 months. then it finallly locked up. ^^^^ so i called tmobile and they said that the person that i bought the phone off of did not pay for their first month's service so they blocked the phone from tmobile use. so i'm wondering is there anything i can do to make it work for tmobile.... if not. just unlock it and use it for tmobile?
xaznxb0ix said:
wondering if i can get any help around here. One day my sidekick suddenly stopped working. Meaning no signal or service of any. I can log onto wifi and still use the internet but i cant make text messages, calls, ect. I rooted it and flashed Glorious Overdose, but the problem is still there. I'm with tmobile and idk why this doesnt work. It reads the SIM card. because when i take it out it has that sign at the top of the screen saying "insert SIM". anyone know what i can do? i know its not my SIM card because it works with other phones. its something with this phone.
Click to expand...
Click to collapse
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
AndroidBotx said:
Your sim may be outdated. What other devices do you have? Is it a 4G Sim card?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
the other phone i was switching over to was a 3g vibrant. And it was working with this SIM a few weeks ago. thats strange
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
xtrem88 said:
Maybe. Somene esle is using another of ur sim cards becuase tmobile deactivaes the old ones
Sent from my SGH-T839 using XDA
Click to expand...
Click to collapse
i was using this phone the whole time with a 3g SIM. And i never had a problem until now. it happened randomly
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
sduvick said:
SIMs also tend to burn out/stop working, visit your local tmo store and ask them to take a look at your SIM, they should be able to tell, and if it's burnt out they'll give you a new one. Have you tried this SIM in another phone since it stopped working in this phone?
Click to expand...
Click to collapse
yeah. ive used my sim on another phone and it works fine. I tried using my sisters sim card and her husband's and the sidekick still says no service. but on their phone it works fine as well. so its the phone. If i show them the phone wll they say anything though since its rooted.
Go or call tmob they will send a sim free
Sent from my HTC Sensation 4G using xda premium
bump/ was not a SIM issue.
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
yogi2010 said:
hmm, when T-mobile told you that they blocked the phone from use because of the person's non-paid bill, did they say there was anything you could do to reinstate the phone on their network?
Click to expand...
Click to collapse
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
xaznxb0ix said:
they said it was blocked from tmobile use until that first month bill is paid.
so that pretty much means wont be able to use ever huh?
i guess when the sk4 was a free phone they got it and resold it, but ended up not paying that bill.
Click to expand...
Click to collapse
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
yogi2010 said:
yeah,that sucks, the person might have agreed to a contract just to get the phone for free, then turn around and sell it. whatever happened, it sounds like maybe the only way to use it on Tmobile is to pay the person's outstanding bill
do you have a contract with Tmo? the only other thing i can think of at the moment is unlocking the phone to work with another carrier, like Simple Mobile, or whatever carriers would activate it.
i am definitely not an expert on how these things work, just trying to throw out ideas. i had never really thought about this, i just knew that when a phone is reported stolen, the carrier can block the phone so it can't be used on their network. i bought a Sprint phone off CL once, and i made sure to call Sprint and check the esn # to make the sure the phone was valid or whatever.
Click to expand...
Click to collapse
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
xaznxb0ix said:
yeah but seeing that the phone is a SIM use, and the phone was working for 5 months till now, i didnt see it as an issue buying off craigslist at the point. I didnt know tmobile was able to block a phone. I mean i can see a reason to them blocking the sim card. But i guess i pretty much have a paper weight since i have a 2 year contract wiht tmobile.
Click to expand...
Click to collapse
i was thinking the same thing, that the block should be against the SIM, not the phone. i guess i would call Tmobile and try to reason with them, and see if they can let you use the damn thing!
hope you figure something out!

Inspire on Simple Mobile

Hey guys wondering if someone else is in the Pacific Northwest area that is on Simple Mobile with the Inspire. What I would like to know is there any better radios for the inspire that youve noticed any change in signal reception or anything than the stock radio.
Army_Spec_Ops said:
Hey guys wondering if someone else is in the Pacific Northwest area that is on Simple Mobile with the Inspire. What I would like to know is there any better radios for the inspire that youve noticed any change in signal reception or anything than the stock radio.
Click to expand...
Click to collapse
search around a bit. radio is subjective, two people with the same phone and same service in the same room will get different results with radios. best thing is try a few out and see if any are better for you.
Simple mobile uses tmobile bands therefore you only will get edge speeds, try the Att go phone sim from Walmart you'll get great speeds and maybe straight talk
Sent from my Inspire 4G using xda premium
The one issue with GoPhone is that if the SIM has been activated in a different phone, and less than 6 months have passed since it was activated, you will likely get an IMEI locked message. This doesn't mean there is any issue with the Inspire, simply that the GoPhone SIM is locked to the IMEI of the phone it was activated in.
I use red pocket mobile. In northern cali. Runs on ATT hspa plus. Not bad no issues. T mobile doesn't offer a 3g plan. Red pocket is 50-60. Might want to look into it.
Sent from my Desire HD using XDA
vwood2121 said:
Simple mobile uses tmobile bands therefore you only will get edge speeds, try the Att go phone sim from Walmart you'll get great speeds and maybe straight talk
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
From what I've heard straight talk is 45 a month and it unlimited
Sent from my Desire HD using xda app-developers app
bhigham said:
The one issue with GoPhone is that if the SIM has been activated in a different phone, and less than 6 months have passed since it was activated, you will likely get an IMEI locked message. This doesn't mean there is any issue with the Inspire, simply that the GoPhone SIM is locked to the IMEI of the phone it was activated in.
Click to expand...
Click to collapse
The six month policy is for unlocking the phone to other carriers. you have it backwards, my friend. If you call them and tell them that you are changing phones because the one it was activated on was damaged or non functional anymore, they will send a code to the phone to unlock the SIM. I think they can only do that for a SIM that is locked to an Android. If it was activated on a non-smart phone, you can go to any AT&T store and tell them you want to change phones and they will do it.
graydiggy said:
The six month policy is for unlocking the phone to other carriers. you have it backwards, my friend. If you call them and tell them that you are changing phones because the one it was activated on was damaged or non functional anymore, they will send a code to the phone to unlock the SIM. I think they can only do that for a SIM that is locked to an Android. If it was activated on a non-smart phone, you can go to any AT&T store and tell them you want to change phones and they will do it.
Click to expand...
Click to collapse
Not sure what you found to be incorrect in my statement. I never claimed the gophone sim couldn't be unlocked to be used in the inspire, just that it is locked by default to the phone that it is activated in. Also, though what you say is true about being able to get it changed, by default AT&T personnel don't seem to be able to diagnose the problem, when you give them the error message. A friend of mine had this issue when he tried to use a gophone sim in a nokia smartphone, and after going to the AT&T store, calling them up, etc, he asked me and I told him his SIM was probably locked to the phone it was activated in. Once he knew this, he called, and they unlocked it. However, neither the store nor customer service was able to help him, until he told them what the problem was. I also picked up the inspire I am using now for cheap, because the seller tried putting a gophone sim in it, and it came up with an "IMEI Locked" message. He assumed there was a problem with the phone, and AT&T customer service was unable to help him. Knowing the issue with GoPhone sims, I bought the phone, and have had no issues with it. So, though what you say is true, you have to know about the gophone simlock issue, in order to get it resolved.
Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Phone Thinks I Am Roaming

Hello,
I bought my HTC Sensation about a year ago on Ebay. The seller claimed the phone was purchased outright and paid off. I checked the imei and it showed clean. When I got it, I popped my Airfire sim card into it and it worked fine. A month ago, I switched to Cricket as Airfire was going out of business. Cricket made me enter my imei. It said it was bad. I called T-Mobile and they said the seller defaulted on payments. They refused to help in any way. They told me to buy the phone direct from them next time. I told them I had proof I was buying it in good faith. They didn't care and apparently have no problem punishing the victim.
Anyways, when I got my Cricket sim and popped it in, my phone said I was roaming. It has said I was roaming for a full month now. I can send and receive calls, but my data is stuck at EDGE and some of the programs don't work since the phone thinks its roaming. I need to have "data roaming" enabled for data to work. Cricket ran some tests and eventually said I needed to do a factory reset.
So, I switched from the Android Revolution rom to the ViperS 5.2.1 rom. I did a full dalvik and cache wipe and reformatted everything but the sd card. I installed the new rom and kernal. Same thing. Phone still says I am roaming. Odd thing is, when I go to manually select carrier, my options are Cricket (current carrier), Airfire (previous carrier) and TMobile (stock carrier). Also, when I am using data, it has an "E" above the data. E is what Airfire used. Is there somehow somewhere a place that the phone is storing info through wipes?
I am s-off, rooted and debranded. I sim unlocked the phone myself. I am so stuck and think that only one of the geniuses on XDA are my only hope. I have went mental spending hours and hours on this. Some XDA peeps are smarted than HTC and Cricket combined, so please help me out here.
Thanks,
Grant
SuperGrant said:
Hello,
Thanks,
Grant
Click to expand...
Click to collapse
Hi grant, this is a very odd situation your in. With my sensation when I leave the UK and connect to another EU "partner network" is the only time my phone would jump into roaming mode. Is it possible that cricket is not directly supported in your area? Maybe they rent their local connection from another carrier and thats why your getting connected as roaming? Have you tried any other sim cards to see if they come up as roaming?
Sent from my HTC Desire S using Tapatalk
Hi heavy_metal_man
I am quite sure that At&t is Cricket's parent company so all of the towers should be At&t's networks. Also, I have checked it when in other cities and I get the same message, though I haven't traveled more than 30 miles away.
The previous sim with AirFire worked fine. I also popped out the sim for Cricket and put it in my mom's phone to see if it was the sim. Her's worked fine. She got the automatic Cricket update settings right away and was not roaming. Mine never got the Cricket pop-up so I had to manually enter all of the data info. Yes, odd indeed and I am lost.
SuperGrant said:
I am quite sure that At&t is Cricket's parent company so all of the towers should be At&t's networks. Also, I have checked it when in other cities and I get the same message, though I haven't traveled more than 30 miles away.
The previous sim with AirFire worked fine. I also popped out the sim for Cricket and put it in my mom's phone to see if it was the sim. Her's worked fine. She got the automatic Cricket update settings right away and was not roaming. Mine never got the Cricket pop-up so I had to manually enter all of the data info. Yes, odd indeed and I am lost.
Click to expand...
Click to collapse
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Sent from my HTC Sensation using Tapatalk
heavy_metal_man said:
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Hi heavy_metal_man. Yup. Same info. Only difference is that the info all loads automatically on hers. I do get automated texts from Cricket when I put the sim in my phone as did she, but I had to get the APN info from Cricket the first time because it didn't auto load. I am still wondering if it is a sim issue, but I expected my mom's phone to be roaming when I put the sim in hers. I was shocked when it wasn't. She just has a free stock phone from Airfire btw. Nothing fancy and nothing done to it.
Click to expand...
Click to collapse
SuperGrant said:
heavy_metal_man said:
OK, the info your adding manually, is that the same info as is registered when the card is in your mums phone? Same APN etc?
Click to expand...
Click to collapse
Hi heavy_metal_man. Yup. Same info. Only difference is that the info all loads automatically on hers. I do get automated texts from Cricket when I put the sim in my phone as did she, but I had to get the APN info from Cricket the first time because it didn't auto load. I am still wondering if it is a sim issue, but I expected my mom's phone to be roaming when I put the sim in hers. I was shocked when it wasn't. She just has a free stock phone from Airfire btw. Nothing fancy and nothing done to it.
Click to expand...
Click to collapse
Hmm. Are those 3 carriers the only ones available to you? I think the imei may be key here, if cricket know its a T-Mobile phone they may register that you are roaming. I think your previous carrier (airfire) was a Virtual mobile network, much like giffgaff in the UK ( which runs on the o2 network.) As such they may not have inforced the same imei policy's that cricket does. But this is just a hunch as I am on UK networks and we do things much differently. If you could ask about any friends and colleges that have different carrier simcards from our previous 3 you could gauge what carriers your phone is compatible with.
Worst case scenario you could maybe buy another broken htc sensation and perform a motherboard swap. This would solve your imei issue, assuming that it was the primary issue. But check the simcards first and report back
Sent from my Nexus 7 using Tapatalk
heavy_metal_man said:
Hmm. Are those 3 carriers the only ones available to you? I think the imei may be key here, if cricket know its a T-Mobile phone they may register that you are roaming. I think your previous carrier (airfire) was a Virtual mobile network, much like giffgaff in the UK ( which runs on the o2 network.) As such they may not have inforced the same imei policy's that cricket does. But this is just a hunch as I am on UK networks and we do things much differently. If you could ask about any friends and colleges that have different carrier simcards from our previous 3 you could gauge what carriers your phone is compatible with.
Worst case scenario you could maybe buy another broken htc sensation and perform a motherboard swap. This would solve your imei issue, assuming that it was the primary issue. But check the simcards first and report back
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Hmm... There are only 3 carriers available. Should there be more? It's not tied to the sim? Everyone I know either still has Airfire and plans on switching to Cricket or has cdma so I have been out of luck with trying another sim. The only other thing I thought about was 4ext recovery. No matter what I flash; roms, kernals, firmware or radios, the recovery always survives of course. So, if the previous carriers are surviving the flashes, perhaps there is a place on the phone like the recovery where they are surviving.
SuperGrant said:
Hmm... There are only 3 carriers available. Should there be more? It's not tied to the sim? Everyone I know either still has Airfire and plans on switching to Cricket or has cdma so I have been out of luck with trying another sim. The only other thing I thought about was 4ext recovery. No matter what I flash; roms, kernals, firmware or radios, the recovery always survives of course. So, if the previous carriers are surviving the flashes, perhaps there is a place on the phone like the recovery where they are surviving.
Click to expand...
Click to collapse
Its unlikely to be to do with the recovery, no reason for it to keep anything like that. It's most likely the phones imei at this point, though im unsure as to why this was not an issue for airfire.
Do you know what firmware version you have? Have you flashed 3.33 by yourself?
Sent from my Nexus 7 using Tapatalk
heavy_metal_man said:
Its unlikely to be to do with the recovery, no reason for it to keep anything like that. It's most likely the phones imei at this point, though im unsure as to why this was not an issue for airfire.
Do you know what firmware version you have? Have you flashed 3.33 by yourself?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Yup, I flashed 3.33 universal after doing a super Cid. Well, maybe its time to just get a new phone, although I would really like to figure out this problem first. I am not the kind of person who can just drop things, lol.
SuperGrant said:
Yup, I flashed 3.33 universal after doing a super Cid. Well, maybe its time to just get a new phone, although I would really like to figure out this problem first. I am not the kind of person who can just drop things, lol.
Click to expand...
Click to collapse
I know how you feel. Maybe its because they cricket know the sensation 4g is a T-Mobile device and force you into roaming mode by default. I think its possible to overwrite the devices mid and cid, flash a sensation XE rom and effectively have a sensation XE. But such things can be quite dangerous and i couldn't say for definite if it would work to fix your issue :/ (not recommending anyone tries this without proper research and understanding :/)
Can you get access to another cricket sim without a contract? Just for testing?
Sent from my Nexus 7 using Tapatalk
heavy_metal_man said:
I know how you feel. Maybe its because they cricket know the sensation 4g is a T-Mobile device and force you into roaming mode by default. I think its possible to overwrite the devices mid and cid, flash a sensation XE rom and effectively have a sensation XE. But such things can be quite dangerous and i couldn't say for definite if it would work to fix your issue :/ (not recommending anyone tries this without proper research and understanding :/)
Can you get access to another cricket sim without a contract? Just for testing?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
SuperGrant said:
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
Click to expand...
Click to collapse
I think that it would be your best bet, although your device is probably showing up on the play store as an XE because of its build.prop from your custom rom, not any advanced MID changes. although you can check by using the command
Code:
fastboot getvar all
this will show your your mid, cid and your imei among other things.
SuperGrant said:
I believe I have already done that. When I go into info about my phone, it says Sensation XE. It also registers as Sensation XE in the Google play store. I was thinking about telling Cricket to send me a new sim. Otherwise, I have no access to one at this time.
Click to expand...
Click to collapse
I've worked it out! Its a frequency issue. Cricket apparently only support cdma frequency's, while the sensation only uses gsm frequency's. So in order to connect your phone is bunnying onto a local gsm service, which is then redirecting you to cricket. Hence the roaming! If you want off the data roaming you will need to either swap to a different phone carrier or buy a cdma phone
Sent from my Nexus 7 using Tapatalk
Hi heavy_metal_man,
Cricket did use CDMA for most of the time, but they have switched to GSM. They send a sim now and are trying to switch all of their old customers to GSM. What I am having trouble figuring out is what frequencies they use. Perhaps my phone is not quite compatible. I am having trouble with that as well. GSM arena, Phonescoop and the other major sites kind of have different data as far as my phone goes. My phone is called "HTC Sensation 4G" as far as I know. Yet, they list no 4g capability or frequencies. Of course, I believe that would only affect data and I still should not show as roaming.
I have been unable to figure out fastboot since switching to the viper rom. It doesn't use usb mass storage anymore. It uses the new system in which the whole phone is recognized as a storage device by the computer. Forgot what they called it. I wish they hadn't changed it, and apparently Windows 7 should recognize it by default, but it does not. I am sure if I get enough time to put into it I will figure out how to use the fastboot commands again.
I am ready to give up and just get a new phone pretty soon. Would be nice if Cricket's customer service wasn't so worthless. It could still be the IMEI or something on their end that I can do nothing about but they have failed to provide any solution.
SuperGrant said:
Hi heavy_metal_man,
Cricket did use CDMA for most of the time, but they have switched to GSM. They send a sim now and are trying to switch all of their old customers to GSM. What I am having trouble figuring out is what frequencies they use. Perhaps my phone is not quite compatible. I am having trouble with that as well. GSM arena, Phonescoop and the other major sites kind of have different data as far as my phone goes. My phone is called "HTC Sensation 4G" as far as I know. Yet, they list no 4g capability or frequencies. Of course, I believe that would only affect data and I still should not show as roaming.
I have been unable to figure out fastboot since switching to the viper rom. It doesn't use usb mass storage anymore. It uses the new system in which the whole phone is recognized as a storage device by the computer. Forgot what they called it. I wish they hadn't changed it, and apparently Windows 7 should recognize it by default, but it does not. I am sure if I get enough time to put into it I will figure out how to use the fastboot commands again.
I am ready to give up and just get a new phone pretty soon. Would be nice if Cricket's customer service wasn't so worthless. It could still be the IMEI or something on their end that I can do nothing about but they have failed to provide any solution.
Click to expand...
Click to collapse
Sorry for my delayed reply, I noticed that cricket swapped out to gsm and I discovered that their gsm tech is actually supplied at&t as they bought them out.
So I looked at their coverage map for the area airfire operated and I noticed that they had 2 or 3 area that were only providing 3g support via a partner, so I assume that would put you into roaming. It might be worth a look at their map and confirm if you reside on one of these black areas ?
Sent from my HTC Desire S using Tapatalk

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