Hello,
I'm coming from a Nexus 4, and have never had an LTE phone on my AT&T account before. I've read that since AT&T doesn't have Nexus 5 in their system, that it will be a hassle for them to activate LTE through the phone. I can't really find any concrete answers or info, so I figured I'd stop by here and see if anyone has any ideas?
Does AT&T have to activate LTE on their end for it to work? Or can I just adjust my APN once I get the phone?
Has anyone had any issues with this at all? How did you get around it?
Thanks in advance!
I would like to know too... Im thinking about switching over my corporate account from VZW to ATT and I ordered a Nexus 5 to try out ATT coverage in my area first. I was going to head into the ATT store tomorrow, now Im worried I won't be able to get it setup (Im not familiar with how ATT works). Do I need to get a IMEI from a phone in the store and give to them? I don't get my N5 until tomorrow night and I was planning on going the store tomorrow morning and getting either Gophone or shared plan SIM setup so I can pop it in when the phone arrives. Will they need an IMEI to even get me an account activated?
If they need an IMEI at activation, would it matter if I didn't have the device in front of me, like if I tell them I ordered a S4 and gave them a IMEI from one? Do I need to find someone on ATT to give me their IMEI and tell them at the store I have it ordered? Sorry if these request are way off based on how it actually works, but I want to be able to test out my N5 tomorrow night! Thanks for any help you can give me..
EDIT: In the ATT world, would It be considered shady for me to tell them all this info? For instance if I told the salesmen this problem and asked if they could use an IMEI off one of their phones?
maniamania said:
Hello,
I'm coming from a Nexus 4, and have never had an LTE phone on my AT&T account before. I've read that since AT&T doesn't have Nexus 5 in their system, that it will be a hassle for them to activate LTE through the phone. I can't really find any concrete answers or info, so I figured I'd stop by here and see if anyone has any ideas?
Does AT&T have to activate LTE on their end for it to work? Or can I just adjust my APN once I get the phone?
Has anyone had any issues with this at all? How did you get around it?
Thanks in advance!
Click to expand...
Click to collapse
I'm assuming that this will work similar to how it worked for the N4 and enabling HSPA+ on AT&T.
You will need an LTE plan added to your account. It won't cost more, but the account needs to enable the LTE service. In order to do this, I believe AT&T will need an IMEI. Since the IMEI will not be recognized, then you need to get another AT&T LTE device's IMEI code. Maybe a friend? I know some people would copy it off a demo device in the store.
Good luck.
FWIW: I put my LTE sim in the phone and everything was autoenabled correctly. This was better than with the N4 where it autoenabled wrong, and I had to change the settings.
I'll clarify this, AT&T has different data plans. They have all their data plans for 3g phone (3g data unlimited), and all their 4g data plans. You can not get 4g unless your data plan has been switched to the 4g version. You can keep your unlimited plans with this. Just call and ask them to switch your data plan to the lte version.
Sorry double post
A.VOID said:
I'm assuming that this will work similar to how it worked for the N4 and enabling HSPA+ on AT&T.
You will need an LTE plan added to your account. It won't cost more, but the account needs to enable the LTE service. In order to do this, I believe AT&T will need an IMEI. Since the IMEI will not be recognized, then you need to get another AT&T LTE device's IMEI code. Maybe a friend? I know some people would copy it off a demo device in the store.
Good luck.
FWIW: I put my LTE sim in the phone and everything was autoenabled correctly. This was better than with the N4 where it autoenabled wrong, and I had to change the settings.
Click to expand...
Click to collapse
So, to clarify, did you just activate LTE with an N5 coming from an N4 and it went smoothly?
maniamania said:
Hello,
I'm coming from a Nexus 4, and have never had an LTE phone on my AT&T account before. I've read that since AT&T doesn't have Nexus 5 in their system, that it will be a hassle for them to activate LTE through the phone. I can't really find any concrete answers or info, so I figured I'd stop by here and see if anyone has any ideas?
Does AT&T have to activate LTE on their end for it to work? Or can I just adjust my APN once I get the phone?
Has anyone had any issues with this at all? How did you get around it?
Thanks in advance!
Click to expand...
Click to collapse
i'm in the same boat, i'll know for sure when i get the n5 tomorrow but from what i've seen AT&T does have to provision your SIM for LTE. My plan is to goto an AT&T store and ask them if they can get my sim sorted; if they screw around or say they "can't" help me then i'll either grab an imei from one of the demo phones or from a buddy and call them and give them that.
youareme7 said:
i'm in the same boat, i'll know for sure when i get the n5 tomorrow but from what i've seen AT&T does have to provision your SIM for LTE. My plan is to goto an AT&T store and ask them if they can get my sim sorted; if they screw around or say they "can't" help me then i'll either grab an imei from one of the demo phones or from a buddy and call them and give them that.
Click to expand...
Click to collapse
This looks to be the thing to do. I just had someone inform me that they brought the phone into AT&T, and the guy punched in the numbers off the sticker on the back, gave him a sim and he was good to go. I'll make sure to come back here and report my own findings first hand since this question seems to be floating around a bit.
maniamania said:
This looks to be the thing to do. I just had someone inform me that they brought the phone into AT&T, and the guy punched in the numbers off the sticker on the back, gave him a sim and he was good to go. I'll make sure to come back here and report my own findings first hand since this question seems to be floating around a bit.
Click to expand...
Click to collapse
Do identical IMEI numbers conflict if its already on the network? Can I use the same identical IMEI from a friends ATT phone or do I need to change some numbers?
GHII said:
Do identical IMEI numbers conflict if its already on the network? Can I use the same identical IMEI from a friends ATT phone or do I need to change some numbers?
Click to expand...
Click to collapse
I've read imei's are never checked
I already had an LTE Sim. I just used the LTE Sim in my n4.
check out the thread I made for a very simple solution! It'll get LTE working on the N5 through AT&T guaranteed
http://forum.xda-developers.com/showthread.php?t=2512566
College Station, November 4, 2013 Verified - LTE addon
I can verify coming from a "Nexus S" BYOD.
I went to an AT&T Store in College Station, TX to get a new microSIM because the Nexus 5 only takes microSIM form factor.
I then got an LTE signal, but no IP address.
Chatted online and they told me to wait 1 hour then reboot the phone. Did so.. same response, gets on the LTE network fast, but nevers gets an IP address.
So I then called 611 on the Nexus 5 and talked to Tech Support, told them:
1. I have never had an LTE phone before and thought I needed LTE service added to my Account Profile.
2. I wanted "No changed to my legacy Unlimited plan"
They told me
1. My "legacy Unlimited plan had just been removed by 'mistake' and would have to be restored by the (backoffice)"
2. They were updating my account to enable LTE service
I then had to reboot the phone, did so and the Internet service came right up.
Now I have to wait up to 72 hours for AT&T backoffice to confirm they have restored my Unlimited plan.
I put a pass-code on my Account, and strenuously stress every time.. DO NOT TOUCH MY UNLIMITED PLAN !!!! -- And they do it any way.
.. exasperated ...
They also do not know what a "Nexus 5" phone is yet.. so I think only the call in Tech Support can interpolate what to do. I think the kee was to keep calling it an "LTE enabled Nexus 4" and then things just "worked".
spitefulcheerio said:
check out the thread I made for a very simple solution! It'll get LTE working on the N5 through AT&T guaranteed
http://forum.xda-developers.com/showthread.php?t=2512566
Click to expand...
Click to collapse
This thread's a great resource. Thanks!
Related
Don't see a forum for Samsung s4 google edition so I am posting here.
Anyone else having an issue when trying to activate this phone on ATT? They act like they never heard of it, give all these lame "well we cannot gaurantee it will work since it's unlocked" and then telling me their system will not allow them to put a LTE plan on it..
wtf?
puma1 said:
Don't see a forum for Samsung s4 google edition so I am posting here.
Anyone else having an issue when trying to activate this phone on ATT? They act like they never heard of it, give all these lame "well we cannot gaurantee it will work since it's unlocked" and then telling me their system will not allow them to put a LTE plan on it..
wtf?
Click to expand...
Click to collapse
Noticed a couple threads similar over the various s4 sections.
I'm in Canada but know that my device is not required by my provider it enable data. I change devices about every 8 months and can just swap out the SIM and I'm good to go.
If AT&T has issues with the Google edition s4 couldn't you just say that it's a normal s4 bought of eBay or Craig's list to have an lte data plan enabled?
Sent from my Nexus 10 using xda premium
mymusicathome said:
Noticed a couple threads similar over the various s4 sections.
I'm in Canada but know that my device is not required by my provider it enable data. I change devices about every 8 months and can just swap out the SIM and I'm good to go.
If AT&T has issues with the Google edition s4 couldn't you just say that it's a normal s4 bought of eBay or Craig's list to have an lte data plan enabled?
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
No because in the IMEI comes up as unlocked device in their system and they pretty much are trying to get you off the phone at that point. Tried 3 diffrent reps and asked to be connected to next tier tech support.
Another update.. I gave them an IMEI from a note 2 i have.. LTE plan went on fine.. but the phone doesn't get anything more than hspa+.. 4mb down. THis is BS.. if they cannot connect the phone or I have to jump through hoops like I had to with the NExus 4 (which i had to call in like every month to have something reset) I am going to just send it back Not worth the headache.
puma1 said:
No because in the IMEI comes up as unlocked device in their system and they pretty much are trying to get you off the phone at that point. Tried 3 diffrent reps and asked to be connected to next tier tech support.
Another update.. I gave them an IMEI from a note 2 i have.. LTE plan went on fine.. but the phone doesn't get anything more than hspa+.. 4mb down. THis is BS.. if they cannot connect the phone or I have to jump through hoops like I had to with the NExus 4 (which i had to call in like every month to have something reset) I am going to just send it back Not worth the headache.
Click to expand...
Click to collapse
Might want to give it a little bit. Or go for a walk/drive. Sometimes it can take time to lock on to the correct tower
Sent from my Nexus 10 using xda premium
mymusicathome said:
Might want to give it a little bit. Or go for a walk/drive. Sometimes it can take time to lock on to the correct tower
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
Doubt it.. got escalated up to manager,.. basically you will not get lte on these devices. Only on att branded phones. That is the message I am being told directly. This is total BS I f'n hate ATT. Whoever is buying this for ATT beware.. your going to have a bad time. I am sending this right back as it's just as crippled as the nexus 4 with this carrier.
I bought a I9505 and had same issue (no LTE).
I have 3 lines with AT&T and I could watch the AT&T website update as I used different SIMs in the I S4, the Vivid and a Nexus 7 (3G).
I was lucky that I bought the i S4 from Amazon so no problem with refund.
I suspect if you had a never used SIM and a S4 IMEI you could get LTE.
One line was ready for an upgrade.
I got the AT&T S4 and used an 'old' SIM and connected to LTE with no problem.
As soon as I bought the AT&T S4 an email was sent and it provided a process for on line registration of the S4.
I've never seen that before and didn't do it.
I got my GE on AT&T today. My notification bar says LTE. I ran some speed tests and got about 10 mbps down but I am at work in a poor reception area. When I get home I'll try it but I better get at least 40 mpbs down or this is being returned
sheriffa said:
I got my GE on AT&T today. My notification bar says LTE. I ran some speed tests and got about 10 mbps down but I am at work in a poor reception area. When I get home I'll try it but I better get at least 40 mpbs down or this is being returned
Click to expand...
Click to collapse
Sheriffa, how did you activate it when yuo got it?
I ended up giving them an imei from a note 2 and they said they were able to put an LTE plan on.. yet the signal bar shows H.
puma1 said:
Sheriffa, how did you activate it when yuo got it?
I ended up giving them an imei from a note 2 and they said they were able to put an LTE plan on.. yet the signal bar shows H.
Click to expand...
Click to collapse
I didn't have to activate it. I simply plugged in my sim card and it worked.
I am coming from an AT&T S3
sheriffa said:
I didn't have to activate it. I simply plugged in my sim card and it worked.
I am coming from an AT&T S3
Click to expand...
Click to collapse
I am going to just return this I think if I try elsewhere later and stil get slow speeds. Just was shocked multiple people saying they do not support it. I even contacted google and let them know. Doubt they care.
Just get a imei number from a att phone and give it to them, it'll work. I had to do this with my galaxy nexus to get full hspa+
Sent from my GT-I9505 using Tapatalk 4 Beta
What should we be getting for DL/UL speeds?
Why would you call to activate it? Just pop in your Sim card and your good to go. I never had an issue doing this and I get lots of different phones unlocked and from different countries some times.
But I agree why is there no forums for this phone? Does motochopper root method work on this phone and I assume we can use T-Mobile version recoveries and Roms fine on this phone? Does anybody know? Sorry to get off topic.
Sent from my GT-I9505 using xda premium
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
planoman said:
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
Click to expand...
Click to collapse
How can someone tell if the have an lte sim?
planoman said:
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
Click to expand...
Click to collapse
Just FYI if you do this and have tethering/hotspot in your plan then you will need to call AT&T so they can add the new IMEI. THey will also delete the old one on file, so if you're into swapping SIMs (I like to go between the iPhone 5 and S4, although in the past few weeks it's been all S4), then you won't be able to turn on hotspot/tethering without arranging a workaround or calling AT&T every time.
puma1 said:
I am going to just return this I think if I try elsewhere later and stil get slow speeds. Just was shocked multiple people saying they do not support it. I even contacted google and let them know. Doubt they care.
Click to expand...
Click to collapse
check to see if you have the right APNs.
I saw over in the HTC ONE forum that the GE came with a weird APN.
PTA or ATT PHONE
Take it to ATT store. They are pretty good compared to technical support over the phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
sheriffa said:
How can someone tell if the have an lte sim?
Click to expand...
Click to collapse
I guess is more accurate to say was previously on ATT LTE with a phone. Every should know if they have been on ATT LTE already. If not you have to spend some time on the phone with ATT.
just do it and swap the sim card in. i have never had a problem with service or data when getting a new device and putting the AT&T sim in it. went from S3 to S4 that way, also S3 to Sony Xperia Z, Xperia Z to S4, S4 to S3, etc.
Does anyone here know anything about the regional carrier nTelos and its' CDMA network? I'd love to get the Nexus 5 but I'm not sure it'll work on my carrier.
leviwhite9 said:
Does anyone here know anything about the regional carrier nTelos and its' CDMA network? I'd love to get the Nexus 5 but I'm not sure it'll work on my carrier.
Click to expand...
Click to collapse
I wouldn't bet on it. They may register it for text and talk, but getting data and mms working has always been an issue. It can be done, but it's a lot of grunt/guess work
jdmm72 said:
I wouldn't bet on it. They may register it for text and talk, but getting data and mms working has always been an issue. It can be done, but it's a lot of grunt/guess work
Click to expand...
Click to collapse
Thanks. I was afraid of that. Do you know of any reliable way to set APN's on jellybean or KitKat?
nTelos has LTE launched in a few markets, and now they are selling LTE devices in Richmond even though the LTE network isn't up. (Phones are running on 3G). In theory, if the device is unlocked, you should be able to put an nTelos LTE SIM in the device and it should work. (I went by my local Richmond store and got a SIM card for my iPhone 5 and upgraded my wife's S2 to a Moto X). I can switch the SIMs back and forth between the two devices with no issues. I am trying to find someone with an unlocked N5 here in my area to test my theory, but the only person I know who has one is on T Mobile, and we work opposite schedules, so it's almost impossible to meet up.
letterboxdreams said:
nTelos has LTE launched in a few markets, and now they are selling LTE devices in Richmond even though the LTE network isn't up. (Phones are running on 3G). In theory, if the device is unlocked, you should be able to put an nTelos LTE SIM in the device and it should work. (I went by my local Richmond store and got a SIM card for my iPhone 5 and upgraded my wife's S2 to a Moto X). I can switch the SIMs back and forth between the two devices with no issues. I am trying to find someone with an unlocked N5 here in my area to test my theory, but the only person I know who has one is on T Mobile, and we work opposite schedules, so it's almost impossible to meet up.
Click to expand...
Click to collapse
Thanks so much for your info! I knew nTelos was launching LTE sometime but here in WV it'll be years before we see anything. If you do find that it works and you have time could you report back? I would really appreciate it.
leviwhite9 said:
Thanks so much for your info! I knew nTelos was launching LTE sometime but here in WV it'll be years before we see anything. If you do find that it works and you have time could you report back? I would really appreciate it.
Click to expand...
Click to collapse
You might not have to wait as long as you think. nTelos has launched LTE in Bluefield and Bexley in WV. The person who I spoke with also said that the remainder of the network should be launched by EOY 2014. I saw on an investor relations report that the actual claim is 70% POP coverage. The rumor that the rep told me was hopefully June/July for LTE here in Richmond.
I'll keep you posted on the N5!
letterboxdreams said:
I am trying to find someone with an unlocked N5 here in my area to test my theory, but the only person I know who has one is on T Mobile, and we work opposite schedules, so it's almost impossible to meet up.
Click to expand...
Click to collapse
Once you do meet up, the T-mobile / Unlocked aspect shouldn't really be an issue as the T-mobile device is the same unlocked device that everyone else in North America has. So far, no locked N5's have turned up
rootSU said:
Once you do meet up, the T-mobile / Unlocked aspect shouldn't really be an issue as the T-mobile device is the same unlocked device that everyone else in North America has. So far, no locked N5's have turned up
Click to expand...
Click to collapse
Well, that's positive news! nTelos uses band class 10 for CDMA and LTE bands 2, 4, and 25, so in theory, when an nTelos SIM is placed in the phone, it should register and work without issues.
letterboxdreams said:
Well, that's positive news! nTelos uses band class 10 for CDMA and LTE bands 2, 4, and 25, so in theory, when an nTelos SIM is placed in the phone, it should register and work without issues.
Click to expand...
Click to collapse
Yep, but theory and practice are 2 different things
I do like the snap dragon 800 though, meaning there is only a requirement to have 2 devices worldwide. I'm pretty sure soon, qualcomm will be able to support more than the maximum 7 on one radio chip and maybe soon we'll start to see one worldwide device per release. That would be great. Until some other country decides to shun global standards and invents their own band
rootSU said:
Yep, but theory and practice are 2 different things
I do like the snap dragon 800 though, meaning there is only a requirement to have 2 devices worldwide. I'm pretty sure soon, qualcomm will be able to support more than the maximum 7 on one radio chip and maybe soon we'll start to see one worldwide device per release. That would be great. Until some other country decides to shun global standards and invents their own band
Click to expand...
Click to collapse
Exactly. Hopefully it will work though because I am interested in getting an N5. I have a nano SIM in my iPhone 5 and my wife has the same in her Moto X, but I do have a SIM adapter so, barring any setbacks, I should know this weekend if it will work.
letterboxdreams said:
Exactly. Hopefully it will work though because I am interested in getting an N5. I have a nano SIM in my iPhone 5 and my wife has the same in her Moto X, but I do have a SIM adapter so, barring any setbacks, I should know this weekend if it will work.
Click to expand...
Click to collapse
Good luck sir.
letterboxdreams said:
You might not have to wait as long as you think. nTelos has launched LTE in Bluefield and Bexley in WV. The person who I spoke with also said that the remainder of the network should be launched by EOY 2014. I saw on an investor relations report that the actual claim is 70% POP coverage. The rumor that the rep told me was hopefully June/July for LTE here in Richmond.
I'll keep you posted on the N5!
Click to expand...
Click to collapse
Well that's great. I just didn't figure we'd get anything soon because even AT&T doesn't have LTE here yet. I'm really hoping what you heard is true though. Thanks for keeping me updated. :good::laugh:
leviwhite9 said:
Does anyone here know anything about the regional carrier nTelos and its' CDMA network? I'd love to get the Nexus 5 but I'm not sure it'll work on my carrier.
Click to expand...
Click to collapse
I do. I am an nTelos dealer and flasher with my own flashing site going live as we speak. It can be done if you have CDMA workshop, otherwise I take mail-ins.
That's awesome! Link to your site? I'll check out when I can. I actually do have CDMA Workshop but no idea how to use it or what all I need to set up on the phone with it. I was afraid to go ahead and buy the phone because I didn't know if I could get it working.
Ok... So I had a friend attempt to try a Sprint variant of the N5 which he got at Best Buy... No dice. Couldn't figure out the carrier settings and it wouldn't make calls either. I tried a Play Store edition yesterday... Also, no dice. Same situation.... I have another friend that works at T Mobile that is going to grab one for me to try. I'm not giving up hope!!! I'm sure there is a way to get it to work, but when you go to network settings, if only allows you to connect to AT&T, Verizon, Sprint, T Mobile and 311 660 which I think is Metro PCS. There has to be a way to change the settings to be able to recognize the nTelos SIM card. The N5 supports CDMA Band Classes 0/1/10 and LTE bands 2/4/25, which should cover nTelos.... Not sure if the device is domestically locked to those certain carriers, and the international version would be a better try (I think it is only GSM though), but if someone can brainstorm a work around, I'd love to hear it!
Ok... Here we go... I might have stumbled upon something here on XDA that might help us out. I'm still researching it, but I wanted to post my findings here so that if anyone else s interested in looking into it, you can. You may have already seen this, and someone here commented about CDMA Workshop, and that is involved, so maybe (s)he could chime in and give us a helping hand as well?
The first link I came across was:
http://forum.xda-developers.com/showthread.php?t=2619312
This looks to be a trial and error guide. I MAY be able to get my hand on some of the files that may be needed with a little digging around and some schmoozing with nTelos employees, so we will see what happens.
I posted in that thread to see if it will only operate on CDMA, or if it will switch over to LTE when it goes live (as long as there is a sim card in it). Waiting on a reply, so hopefully we will hear something back soon!
letterboxdreams said:
Ok... So I had a friend attempt to try a Sprint variant of the N5 which he got at Best Buy... No dice. Couldn't figure out the carrier settings and it wouldn't make calls either. I tried a Play Store edition yesterday... Also, no dice. Same situation.... I have another friend that works at T Mobile that is going to grab one for me to try. I'm not giving up hope!!! I'm sure there is a way to get it to work, but when you go to network settings, if only allows you to connect to AT&T, Verizon, Sprint, T Mobile and 311 660 which I think is Metro PCS. There has to be a way to change the settings to be able to recognize the nTelos SIM card. The N5 supports CDMA Band Classes 0/1/10 and LTE bands 2/4/25, which should cover nTelos.... Not sure if the device is domestically locked to those certain carriers, and the international version would be a better try (I think it is only GSM though), but if someone can brainstorm a work around, I'd love to hear it!
Click to expand...
Click to collapse
Ok well good deal! I hope you can get it working. Little word of advice though, all the phones are the same. Sprint, Play Store, doesn't matter they're the same.
Ok, well, I have gotten my hands on a Verizon S3 (boo for the locked bootloader), and when I throw my nTelos SIM card it in, it works for talk and text immediately, which isn't surprising, b/c the device is unlocked. You do get the Non-Verizon SIM message in the notification bar though. Well, anyways, I was able to take my jailbroken iPhone 5 and use an APN editor and recover the APN settings for it. I entered those into the S3 and BLAM! It worked! Data kicked over immediately!
Now here's my thought process... The S3 took the SIM for talk and text without issue, while the N5 wouldn't even read for that.... Even though the N5 is supposedly unlocked, could it still be locked down to the bigger providers, and not allow a SIM card from a smaller carrier, such as nTelos? I have heard of rumors of AIO Wireless SIM cards working, but that is an AT&T MVNO. I haven't seen anywhere posted that someone from, say, Alaska Wireless, or Cspire, or Republic Wireless using the N5.
Now, if there's a way to "unlock" the device to work with additional carriers, that would be great, but I'm not sure where to start even looking for any of that information. most comments you read about the N5 state that it is unlocked to use anyone's SIM card, which obviously isn't true. The phone seems like it wants to pre-configure itself with the SIM card. I did see a thread somewhere that people are able to get the N5 to work on Straight Talk on LTE with redoing the APN settings.
I need to get my hands on another N5 and replace the APN settings with the nTelos LTE APN settings and see if that works. If I can get that done, I'll let everyone know!!!
Ok... Here we go again... I'm posting here more of a "think out loud" type of post. I was digging through the Nexus 5 Q&A thread, and I came across something that might help out. *#*#4636#*#* That is supposedly how you get into the settings for an LG device to be able to change it's network type. I'm wondering that since I missed doing that with the last one that I had my hands on, if that might be why it didn't read my SIM card. I went by my local nTelos store last night to see if it worked on all LG devices since they have the F7 on display. I was able to go in and change it while I was playing with the phone. Some of the settings completely borked the reception, which is what I was hoping, but others worked just fine. I'm going to try and go by a local Best Buy later today and try it out on a display model there to see what I come up with. I'll post back here once I figure something else out.
IF YOU HAVE ACCESS TO LTE ON AN AT&T PHONE, YOU DONT HAVE TO DO ANYTHING!!!!!!!!
IF YOU ALREADY HAVE A SIM CARD THAT WILL FIT IN THE N5, YOUR SIM IS LTE CAPABLE AND ALL YOU HAVE TO DO IS GET THE RIGHT DATA PROVISION. YOU DO NOT NEED TO GET A NEW SIM!!!!!!!
This happened when the N4 came out and I came to the rescue far too many times to count...and I've already started to read threads about it so here we go!
You just bought an N5 and are either worried about getting LTE or can't get LTE connectivity on your N5. It's a really big issue with a really simple solution. You need to make sure of a few things.
1. You have a SIM that can receive LTE frequency
2. Your data plan is a LTE provisioned plan
3. Your APNs include an LTE ANP
1 & 2 can be solved at the same time and 3 should solve itself in most cases.
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number. Tell them you tried to go into the store and they were unhelpful so you're calling. The person will immediately become helpful and generate an IMEI number. They will provision your data using said serial number and you'll be good to go.
BEFORE inserting your SIM, start up your N5. Go through the setup process that you have to go through and then turn it back off. Plug in your SIM and reboot.
Go to Settings > Wireless & Networks > more > Mobile Networks > Access point Names. In there you should see an AT&T LTE APN and it should be already selected. If not, select it. This should be all you need to do. It really is that simple.
NOTES:
- All SIMs that fit in the N4 and N5 are LTE capable
- Here is what your AT&T APN should look like
- If you have any issues, post and I'll do my best to help
As always, Thanks are appreciated.
So even if the rep in store "can't help" I'll still walk out with the SIM card I need? Also, If I don't have my N5/IMEI in hand when I go in can I still setup a plan and get a SIM card? Thanks for the post!
EDIT: Going in with no phone I don't know rather to tell them I have a N5 coming or try to find a friends that will give me their IMEI that I can give them...
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
spitefulcheerio said:
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
Click to expand...
Click to collapse
Ok, I will wait until Wednesday to go in then...one last thing, if it gets to the point I have to call ATT, when I say I can't find the IMEI won't they just tell me to flip the phone over or look in the settings, etc.. instead of generating one?
No.
They will ask you if there is a barcode / serial thing on the back of your device. You say no. Boom, done.
edit: don't forget to hit the thanks button!
So just going in and asking to exchange your sim for a micro sim isn't enough?
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
GldRush98 said:
So just going in and asking to exchange your sim for a micro sim isn't enough?
Click to expand...
Click to collapse
No. The SIM must be activated and an IMEI is required to activate.
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I'll make this even easier!
Do you have a SIM that will fit in the N5? If not, follow my steps. If so, skip ahead to calling AT&T customer support because ALL MICRO SIMS ARE LTE CAPABLE.
What do you mean by an IMEI card? All phones come with an IMEI.
great. AT&T why are you so terrible.
Im sim is in the note 3 rught now. Sending it back to att. Getting the n5 tomorrow. New to the Sim card thing. Coming from sprint. Just had to ask.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Hey guys I'm going to switching to straight talk att am I ordered the lte micro sim from them and plan to activate tomorrow should I expect to jump through hoops to get lte or expect the same issues as att users...not sure this is my first try at prepaid
same things will happen. You'll need to get an LTE data provision but will be unable to using your N5 IMEI
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
If you have 4g on your note 3 it means you already have a LTE data plan. All you need to do is take the sim out of your note 3 and pop it into your n5, no need to call anyone or make an unnecessary trip to the store.
4g =/= LTE in AT&Ts case. 4g can mean HSPA+ 4g!
If you have access to LTE currently YOU DO NOT NEED TO DO ANYTHING.
spitefulcheerio said:
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number.
Click to expand...
Click to collapse
If you have a device and you can't find the IMEI, just go to the settings and about device to view it.. Wouldn't they ask you to do that?
Look, I know you want to dumb down stuff and give advise but some of it is just incorrect, not dumbed down.
Dial *#06# on any Android smartphone and it'll display the IMEI.
spitefulcheerio said:
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Click to expand...
Click to collapse
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
I'm already using a note 3 on at&t with LTE already enabled on my plan. Also,my note 3 already uses a micro-SIM. I should be good to just swap my SIM into the n5 right? I have written down the default AT&T APN just in case it gets list on the n5.
Sent from my SM-N900T using xda app-developers app
misfit0r said:
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
Click to expand...
Click to collapse
This is good to know, I am going to do this today as my nexus 5 should be arriving sometime today. So have the rep scan and should be good to go, at least I have a game plan if I run into some problems.
Thanks
Great thread. Could you please take a look at my issue with LTE being slower than 3G here? http://forum.xda-developers.com/showthread.php?t=2513844
I've tried adding a new APN but the phone keeps deleting it!
Sent from my Nexus 5 using Tapatalk
Thinking of buying a sprint v50. Will unlocked sprint version work on tmobile?
intruda119 said:
Thinking of buying a sprint v50. Will unlocked sprint version work on tmobile?
Click to expand...
Click to collapse
I suggest you to go for the Korean model if it's not working. Just make sure to check lte bands for compatibility.
Inerent said:
I suggest you to go for the Korean model if it's not working. Just make sure to check lte bands for compatibility.
Click to expand...
Click to collapse
Have a chance to get a good deal on a unlocked sprint version.
Then go for it. But be sure to be Sim unlocked and lte bands accepted. The Korean sells for 800$ on eBay. Also can be flashed with European firmware and supports secondary screen. Imo has better quality also software aside. Noticed with LG G7... If you got better deal then go for it.
Are you sure it's unlocked and if so, how was it unlocked? I have a Sprint model and I'm having to wait ‘til my 50 service days are up to get Sprint to unlock it. I've contacted some pretty good unlocking services and hearing the same thing from all; As of now only Sprint can unlock it.
As we all know Sprint 5G service area (like all others) is very small but they're still charging everyone who activates this phone on their service for a 5G service plan regardless of whether they have 5G service in your area or not. I got a great deal on a 3rd party phone but it was locked which I knew going in. As soon as it's unlocked, I'm going to try GFI. BTW, it's a great phone.
Inerent said:
Then go for it. But be sure to be Sim unlocked and lte bands accepted. The Korean sells for 800$ on eBay. Also can be flashed with European firmware and supports secondary screen. Imo has better quality also software aside. Noticed with LG G7... If you got better deal then go for it.
Click to expand...
Click to collapse
Sadly lg value goes down extremely fast. I personally wouldnt spend anywhere close to retail with lg phones.
hooutoo said:
Are you sure it's unlocked and if so, how was it unlocked? I have a Sprint model and I'm having to wait ‘til my 50 service days are up to get Sprint to unlock it. I've contacted some pretty good unlocking services and hearing the same thing from all; As of now only Sprint can unlock it.
As we all know Sprint 5G service area (like all others) is very small but they're still charging everyone who activates this phone on their service for a 5G service plan regardless of whether they have 5G service in your area or not. I got a great deal on a 3rd party phone but it was locked which I knew going in. As soon as it's unlocked, I'm going to try GFI. BTW, it's a great phone.
Click to expand...
Click to collapse
Wont be sure until I put my sim card in but it owner says sim unlocked. No interest in 5g anytime soon. If possible will disable/limit to lte.
One thing's for sure.... LG phones drop like a rock! I couldn't wait but I’m thinking in two months this phone's (sprint model) probably going to be selling for $400. Imo the only thing holding the price up for now is there just aren't very many out in the wild. Kind of strange really, since according to the Ifixit breakdown, it has the same Qualcomm 5G X50 modem as both the Galaxy S10 5G phone and the new Note 5G. Otherwise the specs are very similar. I guess it’s all perceived value.
Just in from Sprint tech support;
Hello,
Letting you know your LG V450PM BLK XCVR SGL on line 954-xxx-xxxx
cannot be unlocked because it hasn't been active for more than 50 days.
Go to sprint.com/chat or call *2 for help.
Sincerely,
Shaun K.
Sprint
t-mobile
hooutoo said:
Just in from Sprint tech support;
Hello,
Letting you know your LG V450PM BLK XCVR SGL on line 954-xxx-xxxx
cannot be unlocked because it hasn't been active for more than 50 days.
Go to sprint.com/chat or call *2 for help.
Sincerely,
Shaun K.
Sprint
Click to expand...
Click to collapse
so has anyone activated on t-mobile?
bobn27613 said:
so has anyone activated on t-mobile?
Click to expand...
Click to collapse
My 50 days on Sprint are up in about a week. I'm moving back to Google Fi as soon as I unlock. Of course, Fi uses both Tmob & Sprint networks so I'm fairly sure is will work on one or the other.
bobn27613 said:
so has anyone activated on t-mobile?
Click to expand...
Click to collapse
Im active on metropcs by tmobile.
Everything working fine but i keep getting an activate now popup that is really really annoying
LM-V450PM
Yeah, LG phones drop like a rock.
Some vendor on eBay was selling the Korean V50 with dual screen for $529......yeah.
https://www.ebay.com/itm/LG-V50-Thi...972866&hash=item1f015f8485:g:k9wAAOSw4kZdX2mi
I am just waiting for these to drop even more if that. Doubt the 5G works in other markets.
were you able to use wifi calling ? were you able to eliminate the 'activate' message. Thanks
Finally Sim unlocked and ported over to Simple Mobile, a Tmob Mvno. It was relatively painless and took less than an hour for the actual port. No reason to be on Sprint right now if you don't have 5G service in your area. I was on the phone with Sprint yesterday for at least an hour and a half and gave them every chance to do something about my bill. I asked them point blank why anyone would pay for 5G service when it's not even in their area? Their response was just lame. I'm guessing it will be at least one if not two years before 5G is working in a wide spread fashion in a lot of cities in the US.
Now, as for the service on Tmob's network, it's only been about a hour since I switched but have made couple of phone calls and run a couple of speed tests. Phone call quality seems same same and speed test speeds seemed the same as if I were on Tmob., 15 down and about 7-10 on the upload. Now the freaking really good news. Simple mobile is running a special for 3GBs data and unlimited talk, unlimited text. at $25 per month. If you do auto pay after taxes it's $22 and change.
are all t mobile bands available? Does it work with t mobile 5G?
As of right now, there seems to be a problem with the APN record on the sprint model. Sprint, the scumbag company that it is, has locked the APN. They'll unlock the phone to except other sim cards, no problem. But when your new provider tries to register your phone on their network it doesn't fully complete the process. In other words, part of the process is that a new APN record is pushed down to the phone identifying the new MMS DNS server for that network. I use Simple Mobile which is a MVNO of Tmob but Sprint has locked the APN on my V50. I;m still able to get data but can't send/receive pictures via text messages.
So be ware.
en11gma said:
Im active on metropcs by tmobile.
Everything working fine but i keep getting an activate now popup that is really really annoying
LM-V450PM
Click to expand...
Click to collapse
does wifi calling work? how are updates handled . thank you
We have a pair of sprint unlocked V50 and just got an update over the metropcs service.
In the service menu it says voice over wifi is provisioned but in the settings network voice over wifi is off and the switch wont stay to on position when i toggle to on.
I still see my cellular connection in the notification area disappear then reappear.
Is this normal behavior or is it trying to activate in background? Maybe it checking for 5G?
I think it using more batt then usual possibly
Now....... finally, some good news and this took a bit of doing. To start off with I originally tried an old Fi sim card I had to port out of Sprint after those scumbags unlocked my V50. I kept getting a T077 error during the Google Fi activation process and Fi support just kept telling me that the V50 wasn't a supported device and they couldn’t help. I told them I thought it was a bad sim card so they suggest I pick up a new one at Best Buy. So, after a trip down to Best Buy I found out that they rarely have Fi cards in stock so I picked up a Simple Mobile (tmob mvno) sim for a buck and the port/activation sort of worked in that I successfully ported my number from Sprint and I was able to make calls and get data but couldn't receive/send pictures (MMS) in text. So, I said screw it and order another Fi Sim card thru the Google site and waited a week. I got it yesterday late and tried it this morning and crap it didn't work with the same activation error, T077. I have been scouring the internet for days for any info the error code and somewhere along the way I remember seeing something about taking the mvno card out and then putting the Fi card in and trying to activate without rebooting the phone. Now remember this is really all about not being able to edit the APN record with the correct DNS info so you can receive MMS picture by text. Anyway, after slipping in the FI sim card to my V50 the activation process suddenly squeaked on thru and low and behold I'm now running on Google Fi with MMS working and APN record is correctly updated the Fi info. I think the reason it worked was that the activation process thought I was a Tmob customer. When it asked me for account info to port my existing number to GFI the dialog screen show things like.... Enter your T-Mobile account number and asked what was the name on my T-Mobile account. But for whatever reason it worked and now I'm finally free of Sprint.
It worked for me but your mileage may very.
hooutoo said:
Now....... finally, some good news and this took a bit of doing. To start off with I originally tried an old Fi sim card I had to port out of Sprint after those scumbags unlocked my V50. I kept getting a T077 error during the Google Fi activation process and Fi support just kept telling me that the V50 wasn't a supported device and they couldn’t help. I told them I thought it was a bad sim card so they suggest I pick up a new one at Best Buy. So, after a trip down to Best Buy I found out that they rarely have Fi cards in stock so I picked up a Simple Mobile (tmob mvno) sim for a buck and the port/activation sort of worked in that I successfully ported my number from Sprint and I was able to make calls and get data but couldn't receive/send pictures (MMS) in text. So, I said screw it and order another Fi Sim card thru the Google site and waited a week. I got it yesterday late and tried it this morning and crap it didn't work with the same activation error, T077. I have been scouring the internet for days for any info the error code and somewhere along the way I remember seeing something about taking the mvno card out and then putting the Fi card in and trying to activate without rebooting the phone. Now remember this is really all about not being able to edit the APN record with the correct DNS info so you can receive MMS picture by text. Anyway, after slipping in the FI sim card to my V50 the activation process suddenly squeaked on thru and low and behold I'm now running on Google Fi with MMS working and APN record is correctly updated the Fi info. I think the reason it worked was that the activation process thought I was a Tmob customer. When it asked me for account info to port my existing number to GFI the dialog screen show things like.... Enter your T-Mobile account number and asked what was the name on my T-Mobile account. But for whatever reason it worked and now I'm finally free of Sprint.
It worked for me but your mileage may very.
Click to expand...
Click to collapse
What sms app do you use? Lg or Google? Cuz with Google messaging I have fully enabled RCS. Sending pics and videos over data and wifi. Why bother with mms when RCS technology is way better?
If I try to edit an existing APN it will no let me all the options are grayed out
If I try to add a new APN it says that it saves but its nowhere listed. I changed carriers and this is driving me nuts. Any ideas or similar problems?
EDIT - finally got it. no idea why but if you have the wrong number for the one setting (which was provided by the company) it won't save. finally found a reddit thread with the fix
knives of ice said:
If I try to edit an existing APN it will no let me all the options are grayed out
If I try to add a new APN it says that it saves but its nowhere listed. I changed carriers and this is driving me nuts. Any ideas or similar problems?
EDIT - finally got it. no idea why but if you have the wrong number for the one setting (which was provided by the company) it won't save. finally found a reddit thread with the fix
Click to expand...
Click to collapse
Can you share thread?
knives of ice said:
If I try to edit an existing APN it will no let me all the options are grayed out
If I try to add a new APN it says that it saves but its nowhere listed. I changed carriers and this is driving me nuts. Any ideas or similar problems?
EDIT - finally got it. no idea why but if you have the wrong number for the one setting (which was provided by the company) it won't save. finally found a reddit thread with the fix
Click to expand...
Click to collapse
do you have VoLTE with your new carrier?
frcraig said:
do you have VoLTE with your new carrier?
Click to expand...
Click to collapse
Yes, VoLTE has never been a problem. I've had an absolute nightmare switching providers though all because of using a Xiaomi phone
I have always used month to month cell providers because I never know what device I want to get and don't want to be locked into a carrier that won't work as well depending on my device.
anyways, I had been using Straight Talk in the US because what was great about straight talk is you could pick the sim you wanted and use any towers AT&T (gsm), Sprint/Verizon (cdma), Tmobile (Gsm)
I had been using straigh talk with AT&T towers for years. The mix fold worked fine on it.
I saw that AT&T was offering a full year of service with 16gb per moth on their prepaid plan for $300. great deal I thought. I was already using the mix fold 2 on AT&T towers with no problems.....so I thought.
so I order the AT&T service, to do this you have to start porting your number and I do that. Well, once I get the sim it will not activate. I come to find out that AT&T will not activate any Xiaomi devices on their network. I thought no problem, just activate it on another phone and then put the sim in the mix fold 2. That will not work either, the entire account is based on IMEI and it won't work in another phone according to everyone on reddit, etc. So my phone number that I started porting never completed because I could not activate the sim. So ATT sends my phone number port back to straight talk. straight talk claims the number is gone they ported it out.
its an absolute nightmare. after a few days Straight Talk finally figures out they do have my number but they tell me in order to get it on my account again I have to activate a new straight talk sim. straight talk was recently just bought by verizon. so I can only activate a straight talk verizon sim to get my number working. Verizon ties everything to IMEI as well. None of the 5 or so phones I have will work to activate cause they are all gsm only. I ended up having to borrow a friends verizon phone to get a sim activated and the number back in my account to then port it out to Mint Mobile that users Tmobile towers. It was an absolute nightmare and took hours on the phone with clueless CSRs all because I want to use this mix fold 2 phone.
anyways, Tmobile pretty much sucks for data speeds but I am done. I'll live with it. I've never seen it connect to 5G. I have seen LTE+. I can't figure out if its so bad because of the phone or if tmobile just sucks that much in this area. I might go to the tmobile store to see if the acual tmobile is better and if they are nerfing the mvno prodivers.
anyways, from what I can see if you want to use the Mix Fold 2 in the USA you have to use Tmobile towers. none of the AT&T mvno's like Boost mobile will let you use xiaomi it seems, but i'm not completely sure either.
I have always been an Android man because all of my forensics training, etc, has been on Android, but I will admit that iPhones have one big advantage - they work on any network anywhere. I realized a couple of weeks ago with the Xiaomi that just because your carrier allows VoLTE doesn't mean they allow VoLTE Roaming. I travelled from Nova Scotia to Colorado and although I was connected there to T-Mobile towers, I had no VoLTE and couldn't place voice calls. I happened to put a friend's SIM into my device in Denver - and bang, instant VoLTE. I put my Canadian SIM back in (which gives me VoLTE at home) and no VoLTE. Although more and more carriers are provisioning VoLTE for the device, very few have provisioned VoLTE Roaming. Android needs to get its act together, and stand up to the carriers like Apple does.