[Q] HTC One s wont boot - HTC One S

Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?

s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
is the phone rooted ?
can you access the bootloader or recovery ?

s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
You going to need to charge it for half hour or more before you want to start messing with stuff.

blackcell1 said:
is the phone rooted ?
can you access the bootloader or recovery ?
Click to expand...
Click to collapse
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!

s17nj said:
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
Click to expand...
Click to collapse
Think you going have to reset it but not sure if doing it in bootloader will wipe the SD.

blackcell1 said:
is the phone rooted ?
can you access the bootloader or recovery ?
Click to expand...
Click to collapse
s17nj said:
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
Click to expand...
Click to collapse
The phone actually wont switch off, if you hold the power button it restarts it self!

s17nj said:
The phone actually wont switch off, if you hold the power button it restarts it self!
Click to expand...
Click to collapse
Try the factory reset option. Your data will still be there afterwards you will just have to setup the phone again.
If you haven't rooted the phone or unlocked the bootloader it's best you stop trying to fix it yourself before you blow your warranty. Try the factory reset and if it doesn't work start calling and trying to get a replacement.
Also, all questions go into the Q & A forum.

Hold the power and volume down buttons until the phone turns off and reboots itself into the bootloader. Then factory reset from here.
Sent from my HTC One S using Tapatalk 2

dc211 said:
Try the factory reset option. Your data will still be there afterwards you will just have to setup the phone again.
If you haven't rooted the phone or unlocked the bootloader it's best you stop trying to fix it yourself before you blow your warranty. Try the factory reset and if it doesn't work start calling and trying to get a replacement.
Also, all questions go into the Q & A forum.
Click to expand...
Click to collapse
usaff22 said:
Hold the power and volume down buttons until the phone turns off and reboots itself into the bootloader. Then factory reset from here.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Darknites said:
Think you going have to reset it but not sure if doing it in bootloader will wipe the SD.
Click to expand...
Click to collapse
Thanks guys, i will try the factory reset now. Sorry if i have posted this in the wrong topic.
Sanj

s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
Is ur phone working now?

bilal_liberty said:
Is ur phone working now?
Click to expand...
Click to collapse
I did a factory reset, and i had lost everything! photos and videos.....
everything on my phone storage and sd was wiped.... lucky i have backed up to dropbox, but lost all chat history and sms history...
any one know how i can prevent phone storage from wiping?

s17nj said:
I did a factory reset, and i had lost everything! photos and videos.....
everything on my phone storage and sd was wiped.... lucky i have backed up to dropbox, but lost all chat history and sms history...
any one know how i can prevent phone storage from wiping?
Click to expand...
Click to collapse
Factory reset in recovery? Might be worth a try putting one file on the storage and doing a reset through recovery. I doubt it though, since it removes locking and if it didn't wipe out would give access to all your photos and documents.
Sent from my HTC One S using Tapatalk 2

I had the same issue 4 times. My phone was stuck boot cycling. It happened while I was shooting or trying to connect to a Wi-Fi. I had to wipe everything !!
Sent from my HTC One S using XDA Premium HD app

bergoulle said:
I had the same issue 4 times. My phone was stuck boot cycling. It happened while I was shooting or trying to connect to a Wi-Fi. I had to wipe everything !!
Sent from my HTC One S using XDA Premium HD app
Click to expand...
Click to collapse
Same happened about a week ago here. Got stuck whilst trying to connect to a wireless network. Went into a boot loop. Managed to wipe it but I lost all of my data. Only happened once though.
Sent from my HTC One S using Tapatalk 2

Related

need help with bricked phone

I just wanted to use revolutionary to root my phone, but nothing happened. After that the phone just rebooted and then turned off. Now I can't turn it on and it even doesn't charge!
help please
Your phone is not brick, can you still boot into HBOOT? Volume down key and press hold power button.
Sent from my HTC Sensation 4G using XDA Premium App
no, it seems completely dead. Even when I connect it to the charger the charging light doesn't turn on!
did you have cwm installed on your phone already and if so what version
remove battery.. then try powering the phone.. if nothing happens.. follow this thread...
http://forum.xda-developers.com/showthread.php?t=1198585
and if still nothing happens..then I would say that it's bricked...
william1985 said:
did you have cwm installed on your phone already and if so what version
Click to expand...
Click to collapse
I don't have CWM, because the problem happened when I tried to root it!
Quakeworld said:
remove battery.. then try powering the phone.. if nothing happens.. follow this thread...
http://forum.xda-developers.com/showthread.php?t=1198585
and if still nothing happens..then I would say that it's bricked...
Click to expand...
Click to collapse
I tried another battery but it didn't work
at least someone tell me if I can return it or report it as lost phone? I am on tmobile
"make sure" there is no way to boot on then just bring back to T-mobile to get a new one; Just say "I got no cure" "whatever they asked.
kai2314 said:
"make sure" there is no way to boot on then just bring back to T-mobile to get a new one; Just say "I got no cure" "whatever they asked.
Click to expand...
Click to collapse
it wont boot, is there anyway they can read any logs or something from the phone memory to see what happened?
mzangui said:
it wont boot, is there anyway they can read any logs or something from the phone memory to see what happened?
Click to expand...
Click to collapse
Same happened to me (exactly) and after being advised by network provider rang HTC repairs, phone picked up next day, returned to me repaired 6 days later, no charge, hassle at all!

[Q] HTC Desire S Dead! Please help!

Hello, i have a htc desire s phone 3 months and i tried installing the 2.3.5 update from the settings menu in the phone. After the installing the phone stuck on HTC Boot screen. I left it about 10 minutes or more like that, poped up the pin security screen and stuck. Then i pulled out the battery tried to reopen and again stuck, this time only on HTC boot screen. So i tried to perform factory reset via the boot menu. After the reset the phone is dead doesn't power up neither boots into the boot menu. Any solution?
I had a similar problem trying to update my Desire S. I got a red exclamation mark during the update and it sat on that for ages. So I pulled the battery and now I can even power on the device at all. Its just dead.
Kearns said:
I had a similar problem trying to update my Desire S. I got a red exclamation mark during the update and it sat on that for ages. So I pulled the battery and now I can even power on the device at all. Its just dead.
Click to expand...
Click to collapse
I still have insurance i hope it covers it since it's destroyed from the default update. I just posted here if someone can help me solve this without sending it back.
If you did nothing with phone (S-OFF etc) you should to send it back, otherwise you can lose you warranty.
Other solutions? XTC Clip? HXC Dongle?
What happen when you plug it to charger or usb? You should then check if vol down + power works (sometimes if its under charging you should hold vol down and push few times power).
No i didn't modified or used any things other than official on the phone. Also when i plug it on charger, it doesn't do anything and on pc, the computer plays the double ding sound of failed device. Anyway i guess you are right since i have it virgin without modification i can use my warranty. Thanks everyone for your replies
Hi dude I also experienced this a week ago. I solved this by plugging in my phone to the PC via USB, wait for a few minutes then booted into bootloader. Then, I entered clockwork mod recovery and wiped data and cache, finally, I restored my data from my backup, now it is running smoothly. Hope this helps.
Sent from my HTC Desire S using xda premium
matthewsucks said:
Hi dude I also experienced this a week ago. I solved this by plugging in my phone to the PC via USB, wait for a few minutes then booted into bootloader. Then, I entered clockwork mod recovery and wiped data and cache, finally, I restored my data from my backup, now it is running smoothly. Hope this helps.
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
So i just leave it on PC without pressing a thing? and it will automaticly pop up the bootloader? beacuse my pc doesn't open anything just hearing that error device sound (double ding)
I wouldn't even bother. These "get-outs" are great if you have previously rooted / S-Offed your phone, but if it is 'Virgin' - unmodified - then you are far better off following the official path for repair. I would, as it's only been 3 months, actually start by going back to the shop you bought it from and asking them to replace it - saves you from waiting 2 weeks for HTC to sort it for you.
Simon.TS.HTC said:
I wouldn't even bother. These "get-outs" are great if you have previously rooted / S-Offed your phone, but if it is 'Virgin' - unmodified - then you are far better off following the official path for repair. I would, as it's only been 3 months, actually start by going back to the shop you bought it from and asking them to replace it - saves you from waiting 2 weeks for HTC to sort it for you.
Click to expand...
Click to collapse
I see.. ok thanks

Phone stuck on reboot

I tried downloading the new update. It was fully charged. It finished the download bar and then a red triangle over the phone came up and rebooted. It was stuck on the black screen with the buttons lit up for about 15 min. I restared it by holding down the power button and same thing its still stuck on the black screen. ANy way to fix? I really hope I didnt brick my phone or something
FranciscoBoss said:
I tried downloading the new update. It was fully charged. It finished the download bar and then a red triangle over the phone came up and rebooted. It was stuck on the black screen with the buttons lit up for about 15 min. I restared it by holding down the power button and same thing its still stuck on the black screen. ANy way to fix? I really hope I didnt brick my phone or something
Click to expand...
Click to collapse
plug it in a windowa machine
and check device manager see if you have a qbusd devicd...
if yes...then yes...
Sent from my HTC One X using xda app-developers app
niceppl said:
plug it in a windowa machine
and check device manager see if you have a qbusd devicd...
if yes...then yes...
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I dont know what qbusd means. What do you mean by that? Im going to try and factory restore. The screen is on its just black,the buttons are lit up and the green notification light is blinking. So definately going to try a factory reset
The same thing just happened to me. How can I fix this thing?
Same thing here, downloaded the update fine but when installing got to about 0% and phone locked up with a big red x. Hard reboot got me back in but says update failed. I am rooted but not unlocked, will this affect anything (other than breaking root).
badduck43 said:
Same thing here, downloaded the update fine but when installing got to about 0% and phone locked up with a big red x. Hard reboot got me back in but says update failed. I am rooted but not unlocked, will this affect anything (other than breaking root).
Click to expand...
Click to collapse
Hard reboot is where you hold the power button for ten seconds right? Because I did that like 5 times. Factory reset is my last option. Maybe I could try running the 1.85 ruu if that can be provided to me and tell me how to use it
FranciscoBoss said:
Hard reboot is where you hold the power button for ten seconds right? Because I did that like 5 times. Factory reset is my last option
Click to expand...
Click to collapse
Yes, after this my phone tells me the update failed but should work as before, although for some reason my custom ringtone was gone.
badduck43 said:
Yes, after this my phone tells me the update failed but should work as before, although for some reason my custom ringtone was gone.
Click to expand...
Click to collapse
Yup hard reset didn't work again. I got two options left. Run 1.85 ruu or factory reset
FranciscoBoss said:
Yup hard reset didn't work again. I got two options left. Run 1.85 ruu or factory reset
Click to expand...
Click to collapse
Here is the 1.85 ruu, tell me how it goes. I'm willing to give up root for some sense enhancements, all I used it for was to remove crapware anyway.
http://forum.xda-developers.com/showthread.php?t=1670238
Is there any way for me to install a stock rom? The only thing I can access is the menu by holding down the volume and power buttons. Please help.
AndroidForMe said:
Is there any way for me to install a stock rom? The only thing I can access is the menu by holding down the volume and power buttons. Please help.
Click to expand...
Click to collapse
My understanding is you can download the stock 1.85 ruu and run it from your pc while your phone is connected. Should restore phone to stock. Someone please correct me if I'm wrong...
badduck43 said:
My understanding is you can download the stock 1.85 ruu and run it from your pc while your phone is connected. Should restore phone to stock. Someone please correct me if I'm wrong...
Click to expand...
Click to collapse
Can someone please verify this?
Yes. I assume that you locked the bootloader with a custom rom or recovery installed.
gunnyman said:
Yes. I assume that you locked the bootloader with a custom rom or recovery installed.
Click to expand...
Click to collapse
I've been 100% stock from day one. I've made no mods to my phone.
AndroidForMe said:
I've been 100% stock from day one. I've made no mods to my phone.
Click to expand...
Click to collapse
then what happened? The phone spontaneously wipe its OS?
gunnyman said:
then what happened? The phone spontaneously wipe its OS?
Click to expand...
Click to collapse
I did the "search for update" last night. Downloaded the new rom fine....it was doing its thing and then the screen was on but blank. Now all it does is show the first splash screen and then the screen remains blank and the buttons light up.
AndroidForMe said:
I did the "search for update" last night. Downloaded the new rom fine....it was doing its thing and then the screen was on but blank. Now all it does is show the first splash screen and then the screen remains blank and the buttons light up.
Click to expand...
Click to collapse
I see. I'm sorry I missed that part. The only thing you can do is call AT&T and get a warranty exchange.
gunnyman said:
I see. I'm sorry I missed that part. The only thing you can do is call AT&T and get a warranty exchange.
Click to expand...
Click to collapse
I actually downloaded the 1.85 RUU from HTC's website, and just finished running it now. I am glad to report that my phone is working again and I am now on 1.85 again. The utility indicated that I was on 2.20.
AndroidForMe said:
I actually downloaded the 1.85 RUU from HTC's website, and just finished running it now. I am glad to report that my phone is working again and I am now on 1.85 again. The utility indicated that I was on 2.20.
Click to expand...
Click to collapse
that's great. You got lucky because the update rewrite your Hboot.
FranciscoBoss said:
I tried downloading the new update. It was fully charged. It finished the download bar and then a red triangle over the phone came up and rebooted. It was stuck on the black screen with the buttons lit up for about 15 min. I restared it by holding down the power button and same thing its still stuck on the black screen. ANy way to fix? I really hope I didnt brick my phone or something
Click to expand...
Click to collapse
sounds like you have bricked your phone !!! if possible you can try a hard reset, i guess it will remove the problem

Soft brick on stock ROM?

Hi guys,
Today my phone started acting weird. After I locked the screen or it locked after 15 seconds, it wouldnt turn back on. Only way would be resetting the phone. After a couple of resets the screen just shows like a old tv with no signal(TV noise?). If I let the phone sit for a while I could turn it back on and get to recovery but it wouldnt go into the OS. I tried doing a factory reset on the recovery and I just get stuck on the "formatting data" screen.
Any way to recover from this?
Phone is completely stock. No root, locked bootloader,etc.
Thanks.
For how much time are you using your phone? It's sounds to me as hardware failure.
Sent from my Nexus 5 using Tapatalk
SpoonerPS3 said:
Hi guys,
Today my phone started acting weird. After I locked the screen or it locked after 15 seconds, it wouldnt turn back on. Only way would be resetting the phone. After a couple of resets the screen just shows like a old tv with no signal(TV noise?). If I let the phone sit for a while I could turn it back on and get to recovery but it wouldnt go into the OS. I tried doing a factory reset on the recovery and I just get stuck on the "formatting data" screen.
Any way to recover from this?
Phone is completely stock. No root, locked bootloader,etc.
Thanks.
Click to expand...
Click to collapse
Hey was it somewhat like this?
Simonna said:
For how much time are you using your phone? It's sounds to me as hardware failure.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Since late October I think. Yeah it sounds to me like hardware but the fact that the phone will work fine just until I locked the screen makes me think twice but well...
varuntis1993 said:
Hey was it somewhat like this?
Click to expand...
Click to collapse
Yep! Just like that.
SpoonerPS3 said:
Yep! Just like that.
Click to expand...
Click to collapse
It just happened with me once around 2 months ago but the device is working fine till now, a restart fixed it.
varuntis1993 said:
Hey was it somewhat like this?
Click to expand...
Click to collapse
varuntis1993 said:
It just happened with me once around 2 months ago but the device is working fine till now, a restart fixed it.
Click to expand...
Click to collapse
Well, just got it to start and it went straight to recovery. It went past formatting data and cache and phone restarted but problem is still there. RMA it is!
Thanks guys!

I also have bricked my M8

So I was playing around trying to get Sound MOD to work(dont ask me y..I was bored) And I have bricked my phone. I am stuck on the white HTC screen the one at the begining of the boot..the one that says this build is for development purposes..blah blah. and it is just stuck there. Adb wont find device or nothing..I am truly screwed..yes?
Well, ADB wouldn't be able to do anything at that point anyway. It's not fully booted, or in the bootloader.
Have you tried powering it off, and booting to the bootloader? From there recovery, do a factory reset, and see if it boots then?
BDogg718 said:
So I was playing around trying to get Sound MOD to work(dont ask me y..I was bored) And I have bricked my phone. I am stuck on the white HTC screen the one at the begining of the boot..the one that says this build is for development purposes..blah blah. and it is just stuck there. Adb wont find device or nothing..I am truly screwed..yes?
Click to expand...
Click to collapse
If your screen shows something you are not bricked.
Sent from my HTC6525LVW
sfreemanoh said:
Well, ADB wouldn't be able to do anything at that point anyway. It's not fully booted, or in the bootloader.
Have you tried powering it off, and booting to the bootloader? From there recovery, do a factory reset, and see if it boots then?
Click to expand...
Click to collapse
They is no way of powering it off..its just stuck on that screen. No buttons do anything. Guess ill just have to let the FULLY CHARGED..lol..battery run out then try to get into bootloader.
Have you tried holding down the power button for around 10s? That usually does it.
sfreemanoh said:
Have you tried holding down the power button for around 10s? That usually does it.
Click to expand...
Click to collapse
yep..no dice
1ManWolfePack said:
If your screen shows something you are not bricked.
Sent from my HTC6525LVW
Click to expand...
Click to collapse
Well Im something..lol
ok..so I got it to go into hboot..And Im trying to factory reset..but it just keeps taking me to twrp again. and everytime I try to do something in there in just boots back to that htc screen. I am noticing when it first boots into hboot it quickly says something about wrong image.
BDogg718 said:
ok..so I got it to go into hboot..And Im trying to factory reset..but it just keeps taking me to twrp again. and everytime I try to do something in there in just boots back to that htc screen.
Click to expand...
Click to collapse
Which menu options are you selecting in TWRP? And to factory reset, you would WANT to be in TWRP, so I don't know why you're making it sound like that's a bad thing...
sfreemanoh said:
Which menu options are you selecting in TWRP? And to factory reset, you would WANT to be in TWRP, so I don't know why you're making it sound like that's a bad thing...
Click to expand...
Click to collapse
I cant do anything in twrp. I can factory reset but when i go to install anything or restore a backup it boots right back to that HTC screen
BDogg718 said:
I cant do anything in twrp. I can factory reset but when i go to install anything or restore a backup it boots right back to that HTC screen
Click to expand...
Click to collapse
So you've tried doing a factory reset, and afterwards it still just gets stuck during boot? And do you mean it boots back to the HTC boot screen after restoring an image and rebooting, or you select "Restore image" (or whatever) and it instantly reboots and gets stuck?
sfreemanoh said:
So you've tried doing a factory reset, and afterwards it still just gets stuck during boot? And do you mean it boots back to the HTC boot screen after restoring an image and rebooting, or you select "Restore image" (or whatever) and it instantly reboots and gets stuck?
Click to expand...
Click to collapse
Yep and now I really have a brick..I cant even get it to turn on. If i hold the power and volume down button for ten sec i get htc scren for 3 sec then phone goes bye bye. Im screwed. Thanx for the help guys.
Out if curiosity how did you get to this state by trying to flash a sound mod?
Sent from Tapatalk on my one m8
wtoj34 said:
Out if curiosity how did you get to this state by trying to flash a sound mod?
Sent from Tapatalk on my one m8
Click to expand...
Click to collapse
I was trying to do this: http://forum.xda-developers.com/showthread.php?t=2737498 and after doing what issue 1 said I rebooted and got a unauthorized device warning. was finally able to get back to hboot and recovery but nothing would work..wiping, factory resetting..nothing. I just had to order new one. I hate mistakes that cost $..lol
Its my own dumbass fault. I shouldve just let it alone. Was running great on viper 1.6
Have you tried flashing any Rom? You can't boot into the OS following a factory reset in TWRP, you will always end up with what you're getting
Sent from my HTC6525LVW using XDA Free mobile app
richii0207 said:
Have you tried flashing any Rom? You can't boot into the OS following a factory reset in TWRP, you will always end up with what you're getting
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
It is impossible for me to flash a rom. Cant get into a recovery to do it.
Ok so update: I was SOMEHOW able to get into recovery(TWRP) but no matter what i try to do it just reboots back into recovery..any ideas?
EDIT: gonna try verizon RUU. Fingers crossed
Just a thought here. TWRP can install from USB. I have flashed from a thumbdrive in the past on an S3. You may be able to do same. I know this is a shot in the dark but may help.
Will it just sit at the recovery screen or does it boot before you touch anything? If it will sit at the TWRP main screen you should be able to boot into hboot via adb and try a reflash of twrp or CWM. Your recovery may be corrupt.
You're definitely not bricked. You're catching breaks left and right.
Sent from my HTC6525LVW
Would a moderator kindly close this thread as I have fixed my problem. Thank you!
After toying around with it for HOURS! Somehow I was able to get it to boot into hboot. Which from there was ablt to fastboot an RUU and profit! Funny thing is I had already made a claim with the Big Red V. Called them back to say that I had found my phone...too late claim already in..lol. Now I have a brand new phone on its way and a mini-tab and dev device I guess..lol

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