Soft brick on stock ROM? - Nexus 5 Q&A, Help & Troubleshooting

Hi guys,
Today my phone started acting weird. After I locked the screen or it locked after 15 seconds, it wouldnt turn back on. Only way would be resetting the phone. After a couple of resets the screen just shows like a old tv with no signal(TV noise?). If I let the phone sit for a while I could turn it back on and get to recovery but it wouldnt go into the OS. I tried doing a factory reset on the recovery and I just get stuck on the "formatting data" screen.
Any way to recover from this?
Phone is completely stock. No root, locked bootloader,etc.
Thanks.

For how much time are you using your phone? It's sounds to me as hardware failure.
Sent from my Nexus 5 using Tapatalk

SpoonerPS3 said:
Hi guys,
Today my phone started acting weird. After I locked the screen or it locked after 15 seconds, it wouldnt turn back on. Only way would be resetting the phone. After a couple of resets the screen just shows like a old tv with no signal(TV noise?). If I let the phone sit for a while I could turn it back on and get to recovery but it wouldnt go into the OS. I tried doing a factory reset on the recovery and I just get stuck on the "formatting data" screen.
Any way to recover from this?
Phone is completely stock. No root, locked bootloader,etc.
Thanks.
Click to expand...
Click to collapse
Hey was it somewhat like this?

Simonna said:
For how much time are you using your phone? It's sounds to me as hardware failure.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Since late October I think. Yeah it sounds to me like hardware but the fact that the phone will work fine just until I locked the screen makes me think twice but well...

varuntis1993 said:
Hey was it somewhat like this?
Click to expand...
Click to collapse
Yep! Just like that.

SpoonerPS3 said:
Yep! Just like that.
Click to expand...
Click to collapse
It just happened with me once around 2 months ago but the device is working fine till now, a restart fixed it.

varuntis1993 said:
Hey was it somewhat like this?
Click to expand...
Click to collapse
varuntis1993 said:
It just happened with me once around 2 months ago but the device is working fine till now, a restart fixed it.
Click to expand...
Click to collapse
Well, just got it to start and it went straight to recovery. It went past formatting data and cache and phone restarted but problem is still there. RMA it is!
Thanks guys!

Related

[Q] HTC One s wont boot

Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
is the phone rooted ?
can you access the bootloader or recovery ?
s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
You going to need to charge it for half hour or more before you want to start messing with stuff.
blackcell1 said:
is the phone rooted ?
can you access the bootloader or recovery ?
Click to expand...
Click to collapse
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
s17nj said:
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
Click to expand...
Click to collapse
Think you going have to reset it but not sure if doing it in bootloader will wipe the SD.
blackcell1 said:
is the phone rooted ?
can you access the bootloader or recovery ?
Click to expand...
Click to collapse
s17nj said:
Its not rooted, just tried the recorvery option in bootloader, but that just came up with a phone picture with an exclamation mark.
When it stalls, if you hit the power button the bottom keys continually flash. :s
I hope i can get back into this phone as i have alot saved on it!
Click to expand...
Click to collapse
The phone actually wont switch off, if you hold the power button it restarts it self!
s17nj said:
The phone actually wont switch off, if you hold the power button it restarts it self!
Click to expand...
Click to collapse
Try the factory reset option. Your data will still be there afterwards you will just have to setup the phone again.
If you haven't rooted the phone or unlocked the bootloader it's best you stop trying to fix it yourself before you blow your warranty. Try the factory reset and if it doesn't work start calling and trying to get a replacement.
Also, all questions go into the Q & A forum.
Hold the power and volume down buttons until the phone turns off and reboots itself into the bootloader. Then factory reset from here.
Sent from my HTC One S using Tapatalk 2
dc211 said:
Try the factory reset option. Your data will still be there afterwards you will just have to setup the phone again.
If you haven't rooted the phone or unlocked the bootloader it's best you stop trying to fix it yourself before you blow your warranty. Try the factory reset and if it doesn't work start calling and trying to get a replacement.
Also, all questions go into the Q & A forum.
Click to expand...
Click to collapse
usaff22 said:
Hold the power and volume down buttons until the phone turns off and reboots itself into the bootloader. Then factory reset from here.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Darknites said:
Think you going have to reset it but not sure if doing it in bootloader will wipe the SD.
Click to expand...
Click to collapse
Thanks guys, i will try the factory reset now. Sorry if i have posted this in the wrong topic.
Sanj
s17nj said:
Hi, I am new to the forum as a member, although i have been on here before browsing. Think its excellent and helped me alot with my old htc.
My phone went completely dead today, for some reason it wouldnt take charge from my car charger. I got home and charged the phone, it switched itself on, but wont get past the HTC ONE splash screen. I have rebooted it several times.... any ideas?
Click to expand...
Click to collapse
Is ur phone working now?
bilal_liberty said:
Is ur phone working now?
Click to expand...
Click to collapse
I did a factory reset, and i had lost everything! photos and videos.....
everything on my phone storage and sd was wiped.... lucky i have backed up to dropbox, but lost all chat history and sms history...
any one know how i can prevent phone storage from wiping?
s17nj said:
I did a factory reset, and i had lost everything! photos and videos.....
everything on my phone storage and sd was wiped.... lucky i have backed up to dropbox, but lost all chat history and sms history...
any one know how i can prevent phone storage from wiping?
Click to expand...
Click to collapse
Factory reset in recovery? Might be worth a try putting one file on the storage and doing a reset through recovery. I doubt it though, since it removes locking and if it didn't wipe out would give access to all your photos and documents.
Sent from my HTC One S using Tapatalk 2
I had the same issue 4 times. My phone was stuck boot cycling. It happened while I was shooting or trying to connect to a Wi-Fi. I had to wipe everything !!
Sent from my HTC One S using XDA Premium HD app
bergoulle said:
I had the same issue 4 times. My phone was stuck boot cycling. It happened while I was shooting or trying to connect to a Wi-Fi. I had to wipe everything !!
Sent from my HTC One S using XDA Premium HD app
Click to expand...
Click to collapse
Same happened about a week ago here. Got stuck whilst trying to connect to a wireless network. Went into a boot loop. Managed to wipe it but I lost all of my data. Only happened once though.
Sent from my HTC One S using Tapatalk 2

[Q] Random rebooting does not stop

Hi
This is a well known issue with the nexus 5. My device permanently starts rebooting. The google Logo occurs and then it rebotos again. There is no start animation. If I press the power and volume down bottom I just see the bootloader screen and after half a second it reboots. I can't do anything.
My phone is rooted (no custom ROM) and before I go back to the shop I want to unroot it. However, with this behaviour I'm not able to do it, or is there any chance? Does someone know at least, how I can boot normaly to unroot it.
thanks for your help
crampas
majorcrampas said:
Hi
This is a well known issue with the nexus 5. My device permanently starts rebooting. The google Logo occurs and then it rebotos again. There is no start animation. If I press the power and volume down bottom I just see the bootloader screen and after half a second it reboots. I can't do anything.
My phone is rooted (no custom ROM) and before I go back to the shop I want to unroot it. However, with this behaviour I'm not able to do it, or is there any chance? Does someone know at least, how I can boot normaly to unroot it.
thanks for your help
crampas
Click to expand...
Click to collapse
Hello, take a look at this thread http://forum.xda-developers.com/showthread.php?t=2513701
Is this really a well known issue? What were you doing directly beforehand? What have you tried to do to fix it? Have you tried using fastboot commands to reload factory images? Are you a toolkit only user? Have you tried a factory image through that?
Sent from my Nexus 5 using xda app-developers app
sorry, i overlooked that you cant enter fastboot.take a look here instead http://forum.xda-developers.com/showthread.php?t=2521691&page=3
kboya said:
Is this really a well known issue? What were you doing directly beforehand? What have you tried to do to fix it? Have you tried using fastboot commands to reload factory images? Are you a toolkit only user? Have you tried a factory image through that?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Well IMHO it is a well known issue (see for example the wikipedia page or just have a look in tech forums). Directly before, I was writing an SMS and put it in my pocket (everything seems fine at that moment). 10 minutes later I just want to check my SMS and then it was already rebooting all the time. This was not the first time, I had this issue 2 todays before, but after approximatley 20 reboots it started correctly.
So far I was not able to use fastboot commands, since I can't enter fastboot. I didn't use a toolkit.
32299564
Madpiercing said:
sorry, i overlooked that you cant enter fastboot.take a look here instead http://forum.xda-developers.com/showthread.php?t=2521691&page=3
Click to expand...
Click to collapse
Thanks for the link. I will check it later, 'cause I have to leave. I will write again and let you know if I'm able to enter fastboot.
majorcrampas said:
Thanks for the link. I will check it later, 'cause I have to leave. I will write again and let you know if I'm able to enter fastboot.
Click to expand...
Click to collapse
no problemi, i hope you can unbrick it!
Use this thread:
http://forum.xda-developers.com/showthread.php?t=2513701
Or you can use this toolkit (some people are not fans of these but I am):
http://forum.xda-developers.com/showthread.php?t=2525026
I have never heard of the issue where it was only rooted and it just randomly decides to reboot and keeps doing it for no reason at all without the user flashing something that it did not like. So are you saying that you cannot even turn the phone off it just keeps going into a bootloop and trying to enter fastboot does nothing?
I don't think this is a really well known issue.. Have not seen to many support threads about this.
mistahseller said:
Use this thread:
http://forum.xda-developers.com/showthread.php?t=2513701
Or you can use this toolkit (some people are not fans of these but I am):
http://forum.xda-developers.com/showthread.php?t=2525026
I have never heard of the issue where it was only rooted and it just randomly decides to reboot and keeps doing it for no reason at all without the user flashing something that it did not like. So are you saying that you cannot even turn the phone off it just keeps going into a bootloop and trying to enter fastboot does nothing?
I don't think this is a really well known issue.. Have not seen to many support threads about this.
Click to expand...
Click to collapse
If the wall charger is plugged into the phone, the nexus just starts rebooting. I see the white Google logo and after one or two seconds it reboots. Sometimes you see the boot animation (4 circles) but after a short time it restarts the phone not able get to the point where you unlock the SIM. Trying to get into fastboot mode is also not possible. The fastboot mode appears but after half a second the phone reboots again. If the nexus is not connected to a charger it repeats rebooting for about four times after that just a black screen appears. If I'm not able to get into fastboot mode I can't unroot the phone, right? So the links you shared are not useful in my case
I have the nexus now over a week and the phone worked perfectly fine the first week.
I have uploaded two films of the problem to youtube, see this link. One film is with the nexus plugged into the chrager and one where it isn't.
That is very strange.
I would definitely use Madpiercing's post and link to http://forum.xda-developers.com/showthread.php?t=2521691&page=3 to try and fix it.
Madpiercing said:
no problemi, i hope you can unbrick it!
Click to expand...
Click to collapse
I tried the method described in your link without success. Still the same behavior. See my last post, there I add a youtube-link where you can see what exactly happens.
Saw your video that is very strange
mistahseller said:
Saw your video that is very strange
Click to expand...
Click to collapse
The very strange thing is, that it worked well over a week. the random rebooting starts two days ago, first time it starts again correctly after 5 min. Now it seems to hang in a loop.
mistahseller said:
Saw your video that is very strange
Click to expand...
Click to collapse
After a while I was able to get into the fastboot mode: I plugged my nexus into the wall charger for about 1 hour. Then it booted correctly. I had plugged my nexus into the charger before (over night) without leading to the same result. It seems that it just starts working correctly as random as it crashes
Do you think it is a bug in the bootloader or that something happened while to rooting the phone?
majorcrampas said:
After a while I was able to get into the fastboot mode: I plugged my nexus into the wall charger for about 1 hour. Then it booted correctly. I had plugged my nexus into the charger before (over night) without leading to the same result. It seems that it just startes working correctly as random as it crashes
Do you think it is a bug in the bootloader or that something happend due to rooting the phone?
Click to expand...
Click to collapse
It's most likely a hardware issue, bad cache memory on the cpu. I'd rma it.
jd1639 said:
It's most likely a hardware issue, bad cache memory on the cpu. I'd rma it.
Click to expand...
Click to collapse
I set it up again and give it another try. If something similar should happen again, I will rma it.
majorcrampas said:
I set it up again and give it another try. If something similar should happen again, I will rma it.
Click to expand...
Click to collapse
make sure you unroot and relock the bootloader and do this now while it is working.
mistahseller said:
make sure you unroot and relock the bootloader and do this now while it is working.
Click to expand...
Click to collapse
And triangle away or reset the flag or whatever.
Sent from my Nexus 5

Google Nexus 5 stuck on boot screen

Hey guys,
my brother owns a Nexus 5 (duh, otherwise why would i be here )
but anyways, his phone is just stuck at the boot screen. As in as soon as you try powering it on, it shows the Google sign but then it just continually restarts after that. I've tried entering the bootloader but as soon as I access it, it just forcibly reboots without me pressing anything. I'm kind of stuck here as I can't really do anything.
Does anyone have any clue what to do?
Edit: forgot to say he's full stock as in no root, no unlocked bootloader, no recovery etc.
Hi,
Keep the turned off for a bit and then try accessing the bootloader.. From there, go to the recovery and perform a factory reset.
If you can't access the bootloader or it keeps restarting again and again in bootloader, it might be a eMMC failure..
- Sent from an IceCold Hammerhead!
Could the power button be stuck?
Sent from my Nexus 5 using XDA Premium 4 mobile app
vin4yak said:
Hi,
Keep the turned off for a bit and then try accessing the bootloader.. From there, go to the recovery and perform a factory reset.
If you can't access the bootloader or it keeps restarting again and again in bootloader, it might be a eMMC failure..
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
I have certainly tried this. At the moment, im charging it. So let me get this straight, the only way around a dead eMMc chip would be
To RMA and request replacement?
korockinout13 said:
Could the power button be stuck?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have also considered this as well. Is there anyway to get around this? Or perhaps fix this even?
Perhaps its also worth to note that it will only do this when its connected to a charger but when disconnected, it wont even turn on (as in no google sign or bootloader)
Sent from my Nexus 5 using XDA Free mobile app
If it's stock, what happened to cause the situation?
Sent from my Nexus 5 using Tapatalk
Same here - phone was in my bag overnight and off this morning (battery full).
When I started it up it went into boot loop.
Stock ROM, no modifications whatsoever, 2 weeks old phone.
Anybody else?
072665995 said:
I have certainly tried this. At the moment, im charging it. So let me get this straight, the only way around a dead eMMc chip would be
To RMA and request replacement?
Click to expand...
Click to collapse
Yes. Motherboard needs to be replaced in the case of a dead eMMC.
fkoehn said:
Same here - phone was in my bag overnight and off this morning (battery full).
When I started it up it went into boot loop.
Stock ROM, no modifications whatsoever, 2 weeks old phone.
Anybody else?
Click to expand...
Click to collapse
Phones are not meant to be kept in the bag.. May be the bag hit somewhere and the phone took a brunt of it? Who knows??
Or it could also be a random failure..
Can you access the recovery? If so, try a factory reset from there and see whether it boots up?

I also have bricked my M8

So I was playing around trying to get Sound MOD to work(dont ask me y..I was bored) And I have bricked my phone. I am stuck on the white HTC screen the one at the begining of the boot..the one that says this build is for development purposes..blah blah. and it is just stuck there. Adb wont find device or nothing..I am truly screwed..yes?
Well, ADB wouldn't be able to do anything at that point anyway. It's not fully booted, or in the bootloader.
Have you tried powering it off, and booting to the bootloader? From there recovery, do a factory reset, and see if it boots then?
BDogg718 said:
So I was playing around trying to get Sound MOD to work(dont ask me y..I was bored) And I have bricked my phone. I am stuck on the white HTC screen the one at the begining of the boot..the one that says this build is for development purposes..blah blah. and it is just stuck there. Adb wont find device or nothing..I am truly screwed..yes?
Click to expand...
Click to collapse
If your screen shows something you are not bricked.
Sent from my HTC6525LVW
sfreemanoh said:
Well, ADB wouldn't be able to do anything at that point anyway. It's not fully booted, or in the bootloader.
Have you tried powering it off, and booting to the bootloader? From there recovery, do a factory reset, and see if it boots then?
Click to expand...
Click to collapse
They is no way of powering it off..its just stuck on that screen. No buttons do anything. Guess ill just have to let the FULLY CHARGED..lol..battery run out then try to get into bootloader.
Have you tried holding down the power button for around 10s? That usually does it.
sfreemanoh said:
Have you tried holding down the power button for around 10s? That usually does it.
Click to expand...
Click to collapse
yep..no dice
1ManWolfePack said:
If your screen shows something you are not bricked.
Sent from my HTC6525LVW
Click to expand...
Click to collapse
Well Im something..lol
ok..so I got it to go into hboot..And Im trying to factory reset..but it just keeps taking me to twrp again. and everytime I try to do something in there in just boots back to that htc screen. I am noticing when it first boots into hboot it quickly says something about wrong image.
BDogg718 said:
ok..so I got it to go into hboot..And Im trying to factory reset..but it just keeps taking me to twrp again. and everytime I try to do something in there in just boots back to that htc screen.
Click to expand...
Click to collapse
Which menu options are you selecting in TWRP? And to factory reset, you would WANT to be in TWRP, so I don't know why you're making it sound like that's a bad thing...
sfreemanoh said:
Which menu options are you selecting in TWRP? And to factory reset, you would WANT to be in TWRP, so I don't know why you're making it sound like that's a bad thing...
Click to expand...
Click to collapse
I cant do anything in twrp. I can factory reset but when i go to install anything or restore a backup it boots right back to that HTC screen
BDogg718 said:
I cant do anything in twrp. I can factory reset but when i go to install anything or restore a backup it boots right back to that HTC screen
Click to expand...
Click to collapse
So you've tried doing a factory reset, and afterwards it still just gets stuck during boot? And do you mean it boots back to the HTC boot screen after restoring an image and rebooting, or you select "Restore image" (or whatever) and it instantly reboots and gets stuck?
sfreemanoh said:
So you've tried doing a factory reset, and afterwards it still just gets stuck during boot? And do you mean it boots back to the HTC boot screen after restoring an image and rebooting, or you select "Restore image" (or whatever) and it instantly reboots and gets stuck?
Click to expand...
Click to collapse
Yep and now I really have a brick..I cant even get it to turn on. If i hold the power and volume down button for ten sec i get htc scren for 3 sec then phone goes bye bye. Im screwed. Thanx for the help guys.
Out if curiosity how did you get to this state by trying to flash a sound mod?
Sent from Tapatalk on my one m8
wtoj34 said:
Out if curiosity how did you get to this state by trying to flash a sound mod?
Sent from Tapatalk on my one m8
Click to expand...
Click to collapse
I was trying to do this: http://forum.xda-developers.com/showthread.php?t=2737498 and after doing what issue 1 said I rebooted and got a unauthorized device warning. was finally able to get back to hboot and recovery but nothing would work..wiping, factory resetting..nothing. I just had to order new one. I hate mistakes that cost $..lol
Its my own dumbass fault. I shouldve just let it alone. Was running great on viper 1.6
Have you tried flashing any Rom? You can't boot into the OS following a factory reset in TWRP, you will always end up with what you're getting
Sent from my HTC6525LVW using XDA Free mobile app
richii0207 said:
Have you tried flashing any Rom? You can't boot into the OS following a factory reset in TWRP, you will always end up with what you're getting
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
It is impossible for me to flash a rom. Cant get into a recovery to do it.
Ok so update: I was SOMEHOW able to get into recovery(TWRP) but no matter what i try to do it just reboots back into recovery..any ideas?
EDIT: gonna try verizon RUU. Fingers crossed
Just a thought here. TWRP can install from USB. I have flashed from a thumbdrive in the past on an S3. You may be able to do same. I know this is a shot in the dark but may help.
Will it just sit at the recovery screen or does it boot before you touch anything? If it will sit at the TWRP main screen you should be able to boot into hboot via adb and try a reflash of twrp or CWM. Your recovery may be corrupt.
You're definitely not bricked. You're catching breaks left and right.
Sent from my HTC6525LVW
Would a moderator kindly close this thread as I have fixed my problem. Thank you!
After toying around with it for HOURS! Somehow I was able to get it to boot into hboot. Which from there was ablt to fastboot an RUU and profit! Funny thing is I had already made a claim with the Big Red V. Called them back to say that I had found my phone...too late claim already in..lol. Now I have a brand new phone on its way and a mini-tab and dev device I guess..lol

Constant Bootloop

A very weird thing happened to my phone. I was texting and the phone shut off and started to bootloop.
It only boots to the "Google" and about 1 second or 2 into the colorsplash boot animation
THEN it boots back to the "Google" and loops from there.
Has anyone had this problem before?
Also, plugging in to charge the phone causes it to bootloop as well.
I am on stock google rom.
vicorama said:
A very weird thing happened to my phone. I was texting and the phone shut off and started to bootloop.
It only boots to the "Google" and about 1 second or 2 into the colorsplash boot animation
THEN it boots back to the "Google" and loops from there.
Has anyone had this problem before?
Also, plugging in to charge the phone causes it to bootloop as well.
I am on stock google rom.
Click to expand...
Click to collapse
This is called a bootloop and nothing short of a factory reset or a reflash of stock will fix it.
Sandman-007 said:
This is called a bootloop and nothing short of a factory reset or a reflash of stock will fix it.
Click to expand...
Click to collapse
It actually got to a point where I could do a factory reset.
But it still does this.
So I dont know what to do next.
So you've reflashed stock?
Sent from my Nexus 5 using Tapatalk
rootSU said:
So you've reflashed stock?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes the phone actually got stable enough for me to use Nexus RooToolkit to flash back to stock & unroot. and now it still goes into the "GOOGLE" Bootloop
i dont want to scare you, as i can be very wrong here.. but i have ran into a few more users and phones who kept bootlooping no matter what. and every single one of them eventually found out it was an issue with their storage.
simms22 said:
i dont want to scare you, as i can be very wrong here.. but i have ran into a few more users and phones who kept bootlooping no matter what. and every single one of them eventually found out it was an issue with their storage.
Click to expand...
Click to collapse
SO how would I remedy this situation?
vicorama said:
SO how would I remedy this situation?
Click to expand...
Click to collapse
Wipe your storage
vicorama said:
SO how would I remedy this situation?
Click to expand...
Click to collapse
if that is the situation, only a rma. if you can get it to boot, go into your storage with a fike explorer, check if its alright.

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