[Q] Bluetooth Crackle/Static/White Noise on AT&T HTC One X - AT&T, Rogers HTC One X, Telstra One XL

Is/has anyone experiencing/ed issues with their AT&T HTC One X's Bluetooth A2DP capability when streaming music and/or playing any types of audio?
Mine is a new phone, and it makes a continuous crackling / jitter noise when audio is being streamed to the car's BT stereo. I have also tried this on my computer's BT headset, and it does the same thing. It sounds like the white noise you get from an old TV when you do not get a signal, only the frequency of that noise is less frequent. Using my LG Optimus S right on the side, I do not get any disruptions in my audio stream, so it doesn't seem like it is an environmental interference problem.
Unfortunately I rooted and flashed my phone to Noctural Dirty ROM before I got a chance to try anything out on the stock ROM, so I am not quite sure if this behavior is limited to the ROM (software issue) or if there is actually something wrong with the phone (hardware issue) that I should go get a replacement.
Searching through the forums I am getting mixed feedbacks (some folks are saying that they are getting replacements, while some say that the issue comes and goes).
Any thoughts on this?
Thanks!

Well, for the heck of it I flashed the stock RUU back and lo' and behold, the problem vanished. Crystal clear sound... How can this happen?
As soon as I root the device and flash to a custom ROM, this problem again resurfaces...
Perhaps I am doing this wrong?
From stock:
1) Unlock bootloader
2) Flash recovery
3) Flash boot.img
4) Wipe system, cache, davlik-cache
5) Install rom
6) Reboot
7) Install streaming app + BT pairing
This seemed to happen on all the ROMs I have tried so far - ViperXL, Noctural, CleanROM, Calkulin...
Maybe I also need to flash the radio or something?
Any ideas?
Thanks.

Does anyone have any ideas on this? I tried it on the latest CM10 and it's still having the same issues... The only thing that worked is stock... very disappointing

Sorry, it sounds like possibly hardware.
I'm on Cleanrom, and stream to my truck and use a old Jawbone for voice, both work well enough.
WR
Sent by WR's O/C'd One-XL on CR-V

I guess no one knew anything about this or has this problem.
Anyhow, I exchanged my device for another one and it seemed to have resolved the issue.
What remains curious was, why did the original phone not have any problems on stock ROMs but problems on almost all other rooted ROMs? Perhaps the Bluetooth stack was different or there was some kind of settings difference between these? Ummm...

I have the same issue with my Rogers One X.
However, it does not go away if I revert to stock with the RUU, though it does become much less intense than with AOSP ROMs.
I spoke with HTC tech support on a couple occasions and after several diagnostic steps they concluded it was a hardware problem and issued an RMA. I made it perfectly clear with them that my device's bootloader had been previously unlocked, which did not seem to be a concern since this was hardware-related.
However, after sending my device to their authorized repair center here in Canada, it was returned to me untouched with the mention "Unlocked phone - Return without repair". At the time of sending it in, the bootloader had been relocked and the device was 100% stock.
I called HTC back again, asking why they'd issue an RMA number after I mentioned upfront that I had unlocked the bootloader if the device would just be sent back to me, and they said that there was nothing they could do. They disagreed with this policy but it was that of their service provider called FutureTel here in Canada...
In short: I don't think this issue can be fixed, it is probably a defective motherboard.

I guess I am lucky that AT&T doesn't have the same policy, at least as not as I know of... heh

HTC One X bluetooth problem
I have the same issue with my One X. Bluetooth audio sets static and garbled when the phone is in my left pocket. Tried resetting phone and a replacement, but same problem. I tried several different new headsets with same results. Definitely hardware problem. ATT device support center gave me an S3 replacement, but I dont care for the interface, so I may just live with it or send it in to HTC for repair. S3 is way better hardware, but the interface kills it for me.

Related

Headphone adapter - no audio

Has anyone found that their headphone adapter has stopped working for some reason?
Was working fine, and now seems that the phone no longer recognizes the adapter. Power passes through just fine - however, can't get audio out.
Please let me know if you have any suggestions? I don't have a spare adapter to test.
Thanks,
Chip
I'm afraid that is the test. Either use your headset on a different phone, or a different headset on your phone.
You should be able to test a headset at your local phone retailler (just tell them you want to check it works before you buy it)
I'm having the same problem, just not at your stage yet.
I have audio but it's obvious there are some connections that aren't quite lining up since I get mono out of both speakers now instead of stereo and moving the connector at all gives me the typical "short out" garble you hear when you've disrupted a short in an audio cable.
The only time anything is plugged into my phone is when it's laying flat on a desk (I even make sure the wire comes out straight with NO pressure on it at all). I've never forced the cable, had it in my pocket where it could have put pressure on the connection, or anything else that might have caused the problem...
I think it's just wear. I can still charge the phone just fine, it's just audio that is screwed up now. I'm just waiting for the day when I don't hear anything...
...and I'll probably never buy HTC again... since this happened with my Star Trek too.
Beeble said:
I'm afraid that is the test. Either use your headset on a different phone, or a different headset on your phone.
You should be able to test a headset at your local phone retailler (just tell them you want to check it works before you buy it)
Click to expand...
Click to collapse
So I went to the AT&T store - a headset worked fine.
I went out and bought a new headphone adapter - same thing, doesn't get recognized by the Phone, so still SOL.
Question - any idea of this could be software related? I had installed skype (uninstalled to see if this was the cause) and wondering if that did something to the headset settings.
Any value in reimaging with a new ROM to see if this fixes it before calling AT&T warranty?
Thanks,
chip
igolfchip said:
So I went to the AT&T store - a headset worked fine.
I went out and bought a new headphone adapter - same thing, doesn't get recognized by the Phone, so still SOL.
Question - any idea of this could be software related? I had installed skype (uninstalled to see if this was the cause) and wondering if that did something to the headset settings.
Any value in reimaging with a new ROM to see if this fixes it before calling AT&T warranty?
Thanks,
chip
Click to expand...
Click to collapse
If you have flashed cooked ROMs then you will have to flash back to stock for warranty reutrn anyway, so this could likely be your issue.
If you're on the stock ROM, then I would suspect hardware.
Bruce Inman said:
If you have flashed cooked ROMs then you will have to flash back to stock for warranty reutrn anyway, so this could likely be your issue.
If you're on the stock ROM, then I would suspect hardware.
Click to expand...
Click to collapse
Thanks Bruce - about to call AT&T warranty to get relief (within 1 year).

[Q] Clicking/Popping when placing/ending calls

I'm on TMOUS and about 90% of times when placing or ending calls, my phones speaker will emit a popping/clicking sound. It's not really a deal breaker per se, but it's starting to annoy me more and more. I've only had the device for about a week. I've called HTC and they don't recognize that as a common issue, I've factory reset it, and I've loaded 5 different roms. The problem shows up in all locations and with or without wifi calling too! The audio quality is a little low but generally great during all calls on both ends of the line. This issue only shows up when I press call, or press end.
Anyone else experience this? Should I just return it for another unit?
Sounds like a hardware issue. Get a warranty exchange thru T-Mobile. Just make sure to revert to stock if ur not already.
Sent from my SENSATIONal 4G using Xda App.
The more I thought about it, the more it was bugging me that a $500 phone did that. So, I took it back and got a new one, guess what, no popping noises. Nice!!!

Microphone problems

For some reason the microphone on my Sensation is no longer working
The microphone is incredibly quiet (shouting sounds like a whisper), but there is obviously still some response. Occasionally I get a "popping" noise from the microphone.
I'm trying to work out what could have caused the issue. I'm using Albionman's CyanogenMod 10.1 Jellybean 4.2.2 Rom and no other users have reported a problem with it. The only thing I can think of that might have caused an issue is flashing a new radio and RCdata.img file. I've tried changing the radio and it's not made a difference, but I'm not sure if there's any way of getting rid of the RCdata? Could the radio even make a difference to the microphone?
Does anyone have any other ideas for fixes or ways to find out if this is a software or hardware isse? Any help people can offer would be great! :good:
Quick update and some extra info:
I've tried flashing different ROMs on there and it's made no difference. I get the same whisper level sound in calls, sound recorder and video.
Does the video use the two microphones separately to record sound? If so, if one was broken then I'd still expect the sound to be a lot louder than it is (though obviously not normal volume). The chances of both microphones breaking simultaneously seems kind of slim...
Replaced microphone... still not working
So today my replacement microphone turned up and I set to work replacing it. I plugged it in and powered up the phone to check it was working and I STILL have no microphone :crying:
This leads me to believe that it must be a software problem, so does anyone know what things can affect the microphone? I've tried different ROMs, different radios, taking the SD card out and seemingly everything else
Any ideas?????
Edit: sound is exactly the same with microphone unplugged completely
I flashed the stock RUU yesterday and the microphone came back
I then foolishly decided to try installing a custom ROM and the microphone stopped working. I thought I'd be able to flash the stock RUU again and fix the issue but this time flashing the stock RUU didn't work :crying: I'm wondering if I've got a bad sector on the ROM or something... :crying:
again install stock RUU then
ganeshp said:
again install stock RUU then
Click to expand...
Click to collapse
Yeah, I did... several times. It hasn't worked this time though for some reason.

[Q] No audio, motherboard defect or other hardware issue?

I've had my Skyrocket (I727-R) for little over a year now. Bought it used. For the first seven or so months everything seemed to work fine. I had no issues and was flashing ROMs fine. Around November last year, I attempted listening to music only to realize that I couldn't hear anything from my earbuds. At first I thought it may have been my crappy old earbuds so I tried playing music without the earbuds and making a call. The other side could hear me but I could not hear anything. Since then, I've taken it back to the place I bought it from and they have been co-operative. Usually they charge for diagnostics and such but since I was a recurring customer they did it for free. Anyways, at first, it seemed like they had fixed it by replacing the speaker. They also wiped my SD, flashed the phone back to GB and told me not to root or update the software. I didn't see why it would be an issue however so I used Odin to update to stock JB and root, flashed some ROMs, etc. The audio worked for a day and stopped again while listening to music the next day. I took it back to them and they said it was a motherboard defect and would cost as much as a new phone to replace the motherboard.
I am currently running Dirty Unicorns 4.4.2, 20140331-0105, radio is T989UVMC6 (I'm on Mobilicity's network)
My question is, is there anyway I can be 100% sure it is a motherboard issue? And if it isn't, how can i fix the audio? If it is in fact the motherboard, what is the recommended course of action?
Thanks.

[Q] Intermittent call volume drop

I've been digging as much as I can on this issue, and so far I haven't been able to find any official acknowledgement or diagnosis of this issue. Please forgive me if this has been discussed before, but I simply cannot find the thread.
So far, I have had 2 Nexus 5's. Both of them had the exact same issue. When I am on a call, occasionally the volume from the other side will drop to a level where I cannot hear it. This happens most often when I am listening through the earpiece, thought it has happened while using speakerphone and multiple bluetooth headsets (plus my car). There doesn't seem to be a specific thing that triggers the issue, the area or type of phone I am calling doesn't seem to matter.
The phone is stock, I've never messed with the OS and the only apps I've downloaded were basic free ones, too many to list but if an app could be causing it I can post a list.
So far, I've tried the following to resolve the issue.
1. Factory reset both phones
2. Change sim card
3. Contacted my wireless provider (AT&T)
4. Contacted LG
5. Contacted google
Changing phones didn't help, Factory reset seemed to fix the problem for a bit but it came back. Changing sim did nothing. AT&T told me that because the device was third party, it wouldn't work properly. (I don't believe that for a second) LG just wanted me to ship the phone to them. (Not an option as they will take 2 weeks to get it back to me) And google just gave me some basic troubleshooting tips that I had already tried.
I cannot RMA the phone, i bought it used off of Swappa. I do not want to pay LG for a repair as this is a software issue and it should be solvable on my own. (though I will send the phone to them if it comes to that)
Has anyone had this issue, or at least heard about it? The only possible explanation I've found is that there's a problem with the noise cancellation software, but no one seems to have any solutions other than send it to LG, which really isn't an option for me at this point.
Thanks a crap load in advance to anyone who can shed any light onto this.
Bump for help please.
We are in the same boat
detailedvenom said:
I've been digging as much as I can on this issue, and so far I haven't been able to find any official acknowledgement or diagnosis of this issue. Please forgive me if this has been discussed before, but I simply cannot find the thread.
So far, I have had 2 Nexus 5's. Both of them had the exact same issue. When I am on a call, occasionally the volume from the other side will drop to a level where I cannot hear it. This happens most often when I am listening through the earpiece, thought it has happened while using speakerphone and multiple bluetooth headsets (plus my car). There doesn't seem to be a specific thing that triggers the issue, the area or type of phone I am calling doesn't seem to matter.
The phone is stock, I've never messed with the OS and the only apps I've downloaded were basic free ones, too many to list but if an app could be causing it I can post a list.
So far, I've tried the following to resolve the issue.
1. Factory reset both phones
2. Change sim card
3. Contacted my wireless provider (AT&T)
4. Contacted LG
5. Contacted google
Changing phones didn't help, Factory reset seemed to fix the problem for a bit but it came back. Changing sim did nothing. AT&T told me that because the device was third party, it wouldn't work properly. (I don't believe that for a second) LG just wanted me to ship the phone to them. (Not an option as they will take 2 weeks to get it back to me) And google just gave me some basic troubleshooting tips that I had already tried.
I cannot RMA the phone, i bought it used off of Swappa. I do not want to pay LG for a repair as this is a software issue and it should be solvable on my own. (though I will send the phone to them if it comes to that)
Has anyone had this issue, or at least heard about it? The only possible explanation I've found is that there's a problem with the noise cancellation software, but no one seems to have any solutions other than send it to LG, which really isn't an option for me at this point.
Thanks a crap load in advance to anyone who can shed any light onto this.
Click to expand...
Click to collapse
I'm being searching a lot to find a solution to this problem, but no luck.
I am using a Nexus 5 from the past 15 days and have the same problem of low to no volume from the speaker (voice of the other party). I initially though that it happens when I am outdoors, but no, it happens indoors too; and this does not happen always, sometimes it is loud and clear sometimes it is not. So I suspect that this has got something to do with the software rather than the software.
Even I don't have an option to send it back to LG cause I bought this in a different country.
My phone is Stock OS, updated to 4.4.4, rooted has Xposed Framework on it.
I also modified the build.prop and set the persist.audio.fluence.voicecall from true to false, but even this did not help.
Please, please, please, if anyone has found a solution to his please let us know.
If you press the back of the phone slightly, does it lower the sound? when i do not apply pressure to any back part of the phone, the sound is clear. with even slight pressure the sound dims on the other side. just noticed this today after trying to troubleshoot the problem. really bad design
IINexusII said:
If you press the back of the phone slightly, does it lower the sound? when i do not apply pressure to any back part of the phone, the sound is clear. with even slight pressure the sound dims on the other side. just noticed this today after trying to troubleshoot the problem. really bad design
Click to expand...
Click to collapse
So far I haven't been able to try that. For some reason the phone has started behaving, though there are a few issues here and there. I'll try this out next time it happens and report back.

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