Related
I've noticed, particularly on lower brightness (which I do often for battery life reasons) I get a wavy/rolling line that is very visible (see YouTube link below).
Anyone else seeing this or could it be a bad display? Unfortunately, it's very noticeable to me. I came from a Vibrant so I don't think its sensitivity to pentile.
https://www.youtube.com/watch?v=X7HrFRcVNVA&feature=youtube_gdata_player
Sent from my HTC One S using Tapatalk 2.
I think I have a better way to describe this. It seems like a refresh rate issue.
Sent from my HTC One S using Tapatalk 2.
I get this on my Vibrant occasionally, more often if I'm using a non-OEM battery (obviously not your problem), but I'm convinced it's the digitizer dying. Turn it in now for a replacement before you get stuck with a refurb later.
Swyped, not typed, from my Digital Brick
Thanks for the info. Was thinking I was just nuts after no one had replied for a while. Definitely noticeable enough it hurts my eyes after a while. I'll get it replaced tomorrow or Saturday and hopefully that resolves my issue. Otherwise, loving it!
Sent from my HTC One S using Tapatalk 2.
An update in case anyone ends up at this thread because they are having similar issues. It appears this was just a bad display on the phone as I got a replacement and thus far I haven't seen any display issues at all.
had someone exchange their phone with me today for the exact same issue.
unless that was you....ha.
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
My S have the same problem
DigitalMonk said:
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
Click to expand...
Click to collapse
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Well, suhailtheboss may be able to answer this better then I since he works at the T-Mobile store I bought mine from...
But, mine was most obvious on greys so I just brought up the grey battery usage graph full screen and they could all see what I was talking about as it was very obvious.
No issues getting it swapped out at all after showing them that and the replacement one has not yet displayed any issues like this.
J_Bot said:
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Click to expand...
Click to collapse
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Thanks, I appreciate that. I "tested" my screen on my non-techy roommate and they can see the flicker also...so we will see.
Sounds exactly like what I encountered with my phone. It was obvious to a couple of non-techy co-workers. Zero problems so far with the replacement.
Sent from my HTC One S
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
majalo said:
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
Click to expand...
Click to collapse
Mine is not modified. I am sending back mine today to get it fixed/exchanged.
Just returned one for the blinking, now i am seeing this error! My local tmobile is going to hate me by the time im done. LOL
My first One S with wavy/rolling lines as described in first post was approved as DOA.
I have now a new One S and it don't have the same problem
I thought it important to share this experience.
Background:
I purchased my tablet in Sept 2012, unlocked it, and after awhile, settled on a CleamRom version that hit the sweet spot and left it that way for 3 years. Recently I got curious about the current custom ROM's and, forgetting what I used to know, screwed up and soft-bricked the tablet. I recovered it by pushing the stock firmware back onto it, but that process relocked the tablet.
I tried the unlock tool for weeks but just kept getting the dreaded "network connectivity issue" error. I contacted Asus customer support, and to my surprise, they (EmmaZhang) tried to help. She said they reset something at the Asus database and to try again, unfortunately I had the same result.
I was told to get an RMA and send the tablet in (N American service center, Grapevine, TX), and with some reluctance, I did as advised. After about a week or so, I got an email with an invoice for $341 to replace the motherboard and I had to pay or they would send the tablet back. I had packed the tablet extremely well and was sure there was a mistake. Weeks of back and forth emails ensued, I won't get into the level of frustration I experienced with the different and frankly ignorant responses I received from them but I was told that the tablet would not boot to the OS, and the only way to proceed was to replace the motherboard, and I was constantly urged to pay the invoice amount or they would send the tablet back. I was also told emphatically that they do not help with unlocking a device (what's up with that EmmaZhang ?) Eventually, they got tired of my protests and sent the tablet back.
Guess what? The tablet boots just fine, it's exactly as it was when I sent it in, and to my surprise, the unlock tool worked first time, and I am happily running ZombiPop with 9000 Quadrant scores. What is my take on this? The level of incompetence and/or lack of communication would have to be so high that I can't believe it. I can only believe that this was a deliberate attempt to defraud me of $341, and I wonder how many times they've done this.
Believe want you want, but again, I thought it was important to bring this experience to light.
Moderator Edited
Post edited - selling is not permitted on XDA.
I've had similar happen with ASUS notebook repair. There are plenty of horror stories to be found on the net about that.
I sent in a notebook because of a defective LCD and they replaced the LCD with one that had a deep gouge in it. As if it had been sliced with a knife.
lost the enitre back side for this phone. does anyone know where a website where they might sell them? This phone is pretty uncommon so nothing turned up when i tried searching.
lcampoy8 said:
lost the enitre back side for this phone. does anyone know where a website where they might sell them? This phone is pretty uncommon so nothing turned up when i tried searching.
Click to expand...
Click to collapse
Good luck with that if you can't find it on eBay ID try to contact BLU and see if they will sell you one or maybe they'll just hook you up!
I know I once saw one for the Gionee Elife E8 (equivalent phone) on AliExpress, but I can no longer seem to locate it. If you do find this part or where to get it, please let us know!
lcampoy8 said:
lost the enitre back side for this phone. does anyone know where a website where they might sell them? This phone is pretty uncommon so nothing turned up when i tried searching.
Click to expand...
Click to collapse
There's always the option of using the included flip-cover case (unless you've lost that as well). It attaches to the phone via the back cover.
I'm personally not a fan of flip-cover cases, but I would turn to that if I have no other option.
lcampoy8 said:
lost the enitre back side for this phone. does anyone know where a website where they might sell them? This phone is pretty uncommon so nothing turned up when i tried searching.
Click to expand...
Click to collapse
I curious to know if anyone found anywhere either, I messed up my battery (put a small hole in it and was direct short for a second; but still powers on, havent checked charging yet)
and I seem to have found a few (mostly for the G8, but potato, potatoe...
So if anyone seems to have found good source, Please chime in...
tbirdguy said:
I curious to know if anyone found anywhere either, I messed up my battery (put a small hole in it and was direct short for a second; but still powers on, havent checked charging yet)
and I seem to have found a few (mostly for the G8, but potato, potatoe...
So if anyone seems to have found good source, Please chime in...
Click to expand...
Click to collapse
If you send me pic of part needed and send (email) [email protected] or text to 14242644714 if small file and that you have a BLU PURE XL (gold rose) I do have part for it just need to see pic, I will return pic of phone part (s) I have ..
---------- Post added at 09:34 PM ---------- Previous post was at 09:09 PM ----------
Contact Me send pic via email or text pic 1424-264-4714 I have 1 complete Blu Pure XL without charging port I set aside for parts as I purchased another to find another way to prevent charging issues and found it, but it took lots of researching and persistence to prove it works so I can rest assured that I have piece of mind with my New Blu Pure XL and will not go through the hell I saw everyone is still going through..My inactive phone is set aside for parts so just email ([email protected] )or text # I have given ..
Let me preface by saying I have read the 4 page thread & nothing there seems to help.
I bought a Pixel late last year as gift for my mother as a Christmas present. Unfortunately, after resetting the device, I found that the phone had microphone issues - working for about an hour after the phone had been booted, then cutting out, taking the loud speaker, vibration motor and auxilary jack with. Much more recently, I have noticed that the loud speaker will now work, but the phone will not pick up an auxiliary input anymore, nor will the microphone work at all or the vibration motor.
From what I've read on here, Google seems to have fixed this issue in all phones built from January 2017 onwards but I am unable to find anyone selling the latest revision of this board online - I'm currently contemplating taking this into a Carphone Warehouse store to send it off (as they are an official Google repair centre), but I don't want to pay over the odds for something I know only takes 10 minutes to do.
My question is: has anyone had similar issues & fixed them? Was the problem the charging port PCB, or was it something on the main motherboard?
Also, does anyone know of anywhere that has stock of post-Jan 2017 boards, or even have a working spare themselves that they are willing to sell? I'm wearing pretty thin with this at the moment & would love some advice.
Thanks!
What is your phone serial number? Mine starts from FA6CL... No problem's here... at the moment.
rtimoff said:
What is your phone serial number? Mine starts from FA6CL... No problem's here... at the moment.
Click to expand...
Click to collapse
It starts with FA6AB - knowing my luck that's probably one of the first devices created
I have the same issue and got fixed by replacing something on the motherboard. the engineer said is something from Qualcomm. I guess it is Qualcomm WCD9335.
The total cost is around $30
here in China.
bush911 said:
I have the same issue and got fixed by replacing something on the motherboard. the engineer said is something from Qualcomm. I guess it is Qualcomm WCD9335.
The total cost is around $30
here in China.
Click to expand...
Click to collapse
Does the engineer do mail-in repairs?
Yes he does. will pm you his taobao store link and his cell phone number soon. he is at Shenzhen, China.
DanielF50 said:
Does the engineer do mail-in repairs?
Click to expand...
Click to collapse
bush911 said:
I have the same issue and got fixed by replacing something on the motherboard. the engineer said is something from Qualcomm. I guess it is Qualcomm WCD9335.
The total cost is around $30
here in China.
Click to expand...
Click to collapse
Hey buddy, why don't you just call him, or send a letter about what exactly he repairs?
bush911 said:
Yes he does. will pm you his taobao store link and his cell phone number soon. he is at Shenzhen, China.
Click to expand...
Click to collapse
Please send me his contact info as well, as I need to repair mine.
Thanks
guys sorry to hijack the thread, but anone here knows if the wifi chip is on that board and if so can it be fixed I also got a pixel that came with issues, when it wants to connect to the wifi it says: connecting , then saved, but never connects nor it gives a wifi hotspot so I think it's a hardware issue... please advice.
bush911 said:
Yes he does. will pm you his taobao store link and his cell phone number soon. he is at Shenzhen, China.
Click to expand...
Click to collapse
Thank you, I will attempt to contact him soon.
chuby007 said:
guys sorry to hijack the thread, but anone here knows if the wifi chip is on that board and if so can it be fixed I also got a pixel that came with issues, when it wants to connect to the wifi it says: connecting , then saved, but never connects nor it gives a wifi hotspot so I think it's a hardware issue... please advice.
Click to expand...
Click to collapse
Have you disassembled the phone yet? One of the antenna cables could have come loose, they're pretty fiddly and pop out sometimes when the phone is dropped.
I'm pretty sure the antenna for both WiFi & cellular is on the daughter board as both the antenna cables connect from the daughter board to the motherboard so I would assume a loose connection would be the issue, but if neither side of the cable are loose, then it's probably going to be damage to the daughter board or a software issue - I'd attempt a software wipe first, just in case.
Thanks buddy
DanielF50 said:
Does the engineer do mail-in repairs?
Click to expand...
Click to collapse
Could I have the info as well. This phone is driving me mad.
---------- Post added at 03:16 PM ---------- Previous post was at 03:11 PM ----------
DanielF50 said:
Let me preface by saying I have read the 4 page thread & nothing there seems to help.
I bought a Pixel with a broken screen late last year & my intentions were to replace the screen and gift the phone to my mother as a Christmas present. Unfortunately, after replacing the screen and resetting the device, I found that the phone had microphone issues so I opened it up again, replaced the lower PCB with a spare I had lying around... same issue, only this time the microphone works if there's no pressure on the screen (eg. it's connected, but not stuck down?). Both these boards were built on the same day, within 2 minutes of each other (June 2016) so I can only assume that both boards have the common microphone issue of pre-2017 built OG Pixels.
After being unsuccessful thus far, I went online purchased another board (with a 12 month warranty), fitted this & low and behold it's got the same issue. The new board was built in May 2016 and seems to be a completely different revision as it looks quite different to both of the other boards in my possession (no antenna clips, different smd's, different spring design & minus 1 spring).
From what I've read on here, Google seems to have fixed this issue in all phones built from January 2017 onwards but I am unable to find anyone selling the latest revision of this board online - I'm currently contemplating taking this into a Carphone Warehouse store to send it off (as they are an official Google repair centre), but I don't want to pay over the odds for something I know only takes 10 minutes to do.
My question is: has anyone had similar issues & fixed them? Was the problem the charging port PCB, or was it something on the main motherboard?
Also, does anyone know of anywhere that has stock of post-Jan 2017 boards, or even have a working spare themselves that they are willing to sell? I'm wearing pretty thin with this at the moment & would love some advice.
Thanks!
Click to expand...
Click to collapse
Any updates? My country has no official service either. Right now I'm stuck with a phone that can't make or receive any phones. Camera won't record videos. Can't play back any videos and won't reproduce no sounds at at all... So basically a color Kindle ...I bet Kindles do more at this stage
DaNNi3n said:
Could I have the info as well. This phone is driving me mad.
---------- Post added at 03:16 PM ---------- Previous post was at 03:11 PM ----------
Any updates? My country has no official service either. Right now I'm stuck with a phone that can't make or receive any phones. Camera won't record videos. Can't play back any videos and won't reproduce no sounds at at all... So basically a color Kindle ...I bet Kindles do more at this stage
Click to expand...
Click to collapse
PM'd
Update: I contacted Google's authorised repairers.
Carphone Warehouse will fix the issue for the extortionate price of £169.99 (over half the price of a new one) & "SBE" have effectively said that they will not attempt repairs on devices that are outside of their warranty period, so basically, they won't fix Pixels at all (as they don't fix in-warranty devices).
Update #2:
After contacting Google again to say that their repairers wouldn't repair the device/repair it for a reasonable price, the support agent said the phone may still be in warranty & organised an RMA - the phone was returned to Google & replaced with a "refurbished" warranty version, which actually looks brand new! The even better news is that the phone isn't locked to EE, so a custom rom is being dumped on it as I type this!
bush911 said:
Yes he does. will pm you his taobao store link and his cell phone number soon. he is at Shenzhen, China.
Click to expand...
Click to collapse
Hello, pixel user from Malaysia here.
May i acquire his contact details as well? With the taobao store link too.
This will definitely fix the microphone problem right?
Since this thread was started, a lot has happened in the Pixel world including a lawsuit over this very issue.
Can anyone else confirm that replacing the Audio Codec (Qualcomm WCD9335) will fix the microphone issue?
orangematter said:
Since this thread was started, a lot has happened in the Pixel world including a lawsuit over this very issue.
Can anyone else confirm that replacing the Audio Codec (Qualcomm WCD9335) will fix the microphone issue?
Click to expand...
Click to collapse
I tried to replace the audio codec with a local phone repair shop, it resulted in the phone not powering at all, the guy told me that under the audio codec there is some other lines on the board that were effected during the replacement, since then I'm trying to buy a motherboard to get my phone working again. No luck tho, I bought another pixel already and lost that one, so be careful.
Alaadragonfire said:
I tried to replace the audio codec with a local phone repair shop, it resulted in the phone not powering at all, the guy told me that under the audio codec there is some other lines on the board that were effected during the replacement, since then I'm trying to buy a motherboard to get my phone working again. No luck tho, I bought another pixel already and lost that one, so be careful.
Click to expand...
Click to collapse
Thanks for updating the thread with this information. I would prefer not to take a chance if it's not a straight forward repair and will hold out for a cheap and safe way to fix it I guess.
Me Too!
bush911 said:
Yes he does. will pm you his taobao store link and his cell phone number soon. he is at Shenzhen, China.
Click to expand...
Click to collapse
Please may I also have his details - contemplating DIY repairs but for that price I'd rather ship to him
I've done some searching around and tried quite a few different things.
I recently had my pixel 3 (not xl) rma replaced because of a screen tint issue and am unable to oem unlock my replacement (the option is greyed out)
This is the google store unlocked version, on the nov. 5th security update PQ1A.181105.017.A1.
I've tried factory resetting numerous times with and without sim card in place, connected to wifi, 3g/lte, and nothing.
Any tips or advice would be appreciated.
Just wanted let you know that you're not the only one with those issues. I have the same phone, also updated to Nov. 5th update, have tried factory resetting it about seven times, sometimes with SIM, sometimes without. Sometimes on WiFi, sometimes skipping it. Sometimes doing eSIM, sometimes not. Always the same issue, the OEM unlock button is always blocked.
Well after being on chat support with google for about an hour last night they advised me to RMA the phone, kind of a shame but hopefully third time's a charm.
Please keep up posted. I just got a replacement with perfect screen (to my eyes) and for the past couple of hours I could not get the toggle to enable. I really don't want to let it go and end up with a screen with any worse tint. The release this year is more doomed than ever...
Yeah I had the exact same problem, first phone had this horrible gradient issue where the bottom half of the screen was horribly washed out/green tinted, got my "current" one that was like 90% fine on the screen but couldn't unlock it, was more of a deal breaker than the screen was tbh.
Just wanted to update that speaking with Google Fi yielded no results. The associate was super nice, and took extra time looking into it before letting me know she really couldn't find much about OEM Unlocking in her support database at all. After some discussion we decided to try the RMA route.
When you did your setup, did you connect it to WiFi or did you skip it knowing you would format it during unlock? I know I personally skipped as much of the initial setup as possible.
Sounds like the exact same behavior as Pixel 2 RMAs widely documented here:
https://forum.xda-developers.com/pixel-2/help/oem-unlocking-grayed-vzw-pixel-2-t3776763
Probably same "bug" and Google just doesn't care about this stuff.
Well after testing my first device before sending it in for the RMA after factory resetting it, it was able to oem unlock without any internet connection/wifi and skipping all setup, should be getting my third device today hopefully.
Just saw this. Congrats! What did you do differently that made the eighth time work? =D
---------- Post added at 04:25 ---------- Previous post was at 04:24 ----------
Ah nvm, looks like it was the original device, not the second? And there's a third device (second replacement) coming in?
Big thread on this in the P 3 XL forum. Many P3/3XL are shipping with this incorrectly setup. Appears that unlocked phones are shipping with a Verizon configuration.