Related
I just want to check in and see if any other Inspire owners are having this issue:
I have noticed that my phone occasionally drops the network connection and doesn't get it back right away. There are two different flavors of this issue that I have experienced:
1) I was walking my dogs today and the phone suddenly dropped it's connection to AT&T completely. After a few seconds, it reconnected and everything was fine. I was in an area with good coverage and the status bar showed no connection at all.
2) When home, I leave the Wifi on. Earlier today, when I tried to make a call, it simply wouldn't dial out. Then I tried to open a web page and nothing (after turning wifi off). I had to switch airplane mode on and back off to reset the connection. I also received several text messages at once, all of which had been sent hours before (as indicated by the time stamp on the message). It's almost like the phone has an issue swapping back and forth between the carrier connection and the wifi.
Is anyone else experiencing anything like this?
As an update, I noticed that when the wifi is on, there's a check mark under the H+ symbol (rather than the up/down arrows) and when I switch off Wifi, it doesn't go away. During this time, I have no cellular data. Switching airplane mode off and on doesn't seem to work. Sometimes it recovers on its own. Other times, I have to turn the wifi off and on several times.
This is annoying. It seems to be having issues doing the hand-off between Wifi and cellular data. This is really the only issue I have with the phone. Hope they roll out a fix soon.
I had the same problem. I thought it was because I had to add my own APN. (I could not switch my plan around because it was a work SIM). This caused SMS messages to not go out and an overall bad network experience on the phone. I have since returned the phone because I need a reliable network connection and the ability to send/receive SMS messages at all times. Once a fix is found I will be back. I liked the phone alot otherwise.
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
AnyMal said:
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Nope. I made it a point to have them activate it in the AT&T store with a new sim because I had read about people having issues when they transfer their SIM. I also had and iPhone 4 previously, so transferring wasn't really an option. I'm definitely on the right data plan, too.
I left the wifi off all night and it did it to me again today. The check mark shows up under the H and it loses all data connectivity. I'm not sure what is causing this, but I'd love to know if there's some kind of workaround. I have messed with a few options (like the data always on option) and haven't had any luck.
AnyMal said:
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I was using a SIM from another phone. It is the SIM card from my Work phone and I can not change the plan. It does have unlimited text and internet I just cant change it to a 4G plan. I had added the APN that is floating around here and that worked except I was having the same problem as the OP.
greyhulk said:
Nope. I made it a point to have them activate it in the AT&T store with a new sim because I had read about people having issues when they transfer their SIM. I also had and iPhone 4 previously, so transferring wasn't really an option. I'm definitely on the right data plan, too.
I left the wifi off all night and it did it to me again today. The check mark shows up under the H and it loses all data connectivity. I'm not sure what is causing this, but I'd love to know if there's some kind of workaround. I have messed with a few options (like the data always on option) and haven't had any luck.
Click to expand...
Click to collapse
It sounds like a replacement is in order.
stilger said:
I was using a SIM from another phone. It is the SIM card from my Work phone and I can not change the plan. It does have unlimited text and internet I just cant change it to a 4G plan. I had added the APN that is floating around here and that worked except I was having the same problem as the OP.
Click to expand...
Click to collapse
Like I said, my issue was very much like yours and OP's and adding cutom APN made no difference until I called AT&T and had them update IMEI on my account. Presto, all problems went away instantly. I understand that it's not an option for you, sorry
have you tried creating a new apn? try creating one using these settings.
mattbollenbach said:
have you tried creating a new apn? try creating one using these settings.
Click to expand...
Click to collapse
Just did this. Thought it might have resolved it at first, but it didn't. Basically, when I put the phone down for a while, it's like the data connection goes to sleep and doesn't wake up. When I turn the screen on, there's no mobile data. Sometimes, the dual arrows are visible under the "H", but only the up arrow is lit. Other times, the check mark (meaning no data) shows up under th "H" and stays there. Switching Airplane mode off and on will reset the connection.
I hate to say it, but the phone may have to go back. I love everything else about the phone, but this bug is too major to wait for an update or fix. What good is smartphone that doesn't get data reliably?
are you running the stock rom? i haven't been using that rom much so it may behave differently than the custom roms.
i don't think its a common bug. i would see if you can get a replacement phone.
mattbollenbach said:
are you running the stock rom? i haven't been using that rom much so it may behave differently than the custom roms.
i don't think its a common bug. i would see if you can get a replacement phone.
Click to expand...
Click to collapse
Definitely stock rom. No rooting or anything. I didn't notice this on the first day I had the phone because it was on Wifi almost all the time. I turned wifi off to test it and the issue persists. I suppose I should try resetting the phone first, though I'm not looking forward to setting it back up again. After that, I'll take it into AT&T. I'd love to keep the phone. Can't believe no one else is having this issue.
greyhulk said:
Definitely stock rom. No rooting or anything. I didn't notice this on the first day I had the phone because it was on Wifi almost all the time. I turned wifi off to test it and the issue persists. I suppose I should try resetting the phone first, though I'm not looking forward to setting it back up again. After that, I'll take it into AT&T. I'd love to keep the phone. Can't believe no one else is having this issue.
Click to expand...
Click to collapse
yeah, resetting it up is a pain. sorry, and i hope you get it fixed.
Just to say it again. I had the exact same problem as the OP. Maybe we both had a flaky phone?
Okay, turns out there's an issue with the AT&T tower closest to my house. I found out from a rep at AT&T. I haven't left home much at all this weekend, so I had no standard for comparison. I just verified it by turning the wifi off on my iPad and using 3G data. It has the same issue.
Of course, I had already done a factory reset and gone to the AT&T device support center, but at least my phone is fine.
As a side note: I love that Android restores your apps now. I always thought WebOS was awesome for doing that and that was what frustrated me most about Android, with as often as I swap phones.
Wow... Wish this was my problem. I switched back to my Palm Pre+ and my data works fine.
My S3 died last week so I purchased a Nexus 5 and I've had nothing but issues with it since.
In 6 days it has dropped network about 10 times and just displays 'Emergency calls only' until I reboot it. It seems to be completely random.
Twice it has done it whilst streaming over 4g from YouTube, but it has also just done it whilst dormant overnight. I woke up the other day to find 'Emergency Calls Only' despite it being fine when I went to sleep.
After searching google I can now see that this seems to be a common issue with Nexus 5.
I'm seriously considering taking it back and getting something else, although I'd love to keep it if it works properly. Does anyone know the cause of the issue or have any workarounds? As I use the phone for out of hours calls for work, I can't afford to have it drop network whilst in my pocket and me not know about it...
BurnCK said:
My S3 died last week so I purchased a Nexus 5 and I've had nothing but issues with it since.
In 6 days it has dropped network about 10 times and just displays 'Emergency calls only' until I reboot it. It seems to be completely random.
Twice it has done it whilst streaming over 4g from YouTube, but it has also just done it whilst dormant overnight. I woke up the other day to find 'Emergency Calls Only' despite it being fine when I went to sleep.
After searching google I can now see that this seems to be a common issue with Nexus 5.
I'm seriously considering taking it back and getting something else, although I'd love to keep it if it works properly. Does anyone know the cause of the issue or have any workarounds? As I use the phone for out of hours calls for work, I can't afford to have it drop network whilst in my pocket and me not know about it...
Click to expand...
Click to collapse
Update radio or android, try different radios or reinsert sim. The network drop issue has been fix in 4.4.3
GtrCraft said:
Update radio or android, try different radios or reinsert sim. The network drop issue has been fix in 4.4.3
Click to expand...
Click to collapse
Do I have to root to try different radios? Android was updated when I got the phone and it's now on 4.4.4
BurnCK said:
Do I have to root to try different radios? Android was updated when I got the phone and it's now on 4.4.4
Click to expand...
Click to collapse
You have to unlock the bootloader to try different radio's. There is a thread about it in the general section. Try to reinsert the sim first. It fixed it for me when I had the issue
GtrCraft said:
You have to unlock the bootloader to try different radio's. There is a thread about it in the general section. Try to reinsert the sim first. It fixed it for me when I had the issue
Click to expand...
Click to collapse
OK I'll try the sim first before unlocking bootloader. Thanks
BurnCK said:
OK I'll try the sim first before unlocking bootloader. Thanks
Click to expand...
Click to collapse
There is a thanks button for that [emoji6]
GtrCraft said:
There is a thanks button for that [emoji6]
Click to expand...
Click to collapse
OK so I tried re-inserting the sim but still dropping network. The weird thing is that it has done 3 times in the exact same location on my way to work whilst I've been streaming. It's as if it loses 4g signal in that location but then fails to switch to 3g and instead I get left with no network connection / no bars (empty triangle). It then fails to pick up the network again until I reboot (tried re-registering on network and airplane mode on/off).
BurnCK said:
OK so I tried re-inserting the sim but still dropping network. The weird thing is that it has done 3 times in the exact same location on my way to work whilst I've been streaming. It's as if it loses 4g signal in that location but then fails to switch to 3g and instead I get left with no network connection / no bars (empty triangle). It then fails to pick up the network again until I reboot (tried re-registering on network and airplane mode on/off).
Click to expand...
Click to collapse
Hmmm that sounds like an apn or carrier issue. Maybe they can help you
GtrCraft said:
Hmmm that sounds like an apn or carrier issue. Maybe they can help you
Click to expand...
Click to collapse
OK so re-inserted sim and spoke to O2 who said settings are ok. However, it did it again this morning in the same location. That's 12 times in 8 days I've had the phone, 4 of those in the same location (give or take 100m).
I think I'll take the phone back before unlocking bootloader and trying a new radio, but any other suggestions before I do that ? Factory reset ?
BurnCK said:
OK so re-inserted sim and spoke to O2 who said settings are ok. However, it did it again this morning in the same location. That's 12 times in 8 days I've had the phone, 4 of those in the same location (give or take 100m).
I think I'll take the phone back before unlocking bootloader and trying a new radio, but any other suggestions before I do that ? Factory reset ?
Click to expand...
Click to collapse
You have drops in the same location? Is that only with the N5 or with other phones too?
GtrCraft said:
You have drops in the same location? Is that only with the N5 or with other phones too?
Click to expand...
Click to collapse
I never had it with my S3 in 2 years, using the same route into work every day. I can't remember my S3 ever dropping network once....or if it did it picked up the network again automatically. Only difference was I wasn't on LTE with that.
It's not just that location though, it's happened 8 other times in other place nowhere near. I only made note of the same location because it's where I get off the tram coming into work. This morning I wasn't streaming or anything, it was just in my pocket, but I'd installed light flow to audibly alert me when it lost connection.
BurnCK said:
I never had it with my S3 in 2 years, using the same route into work every day. I can't remember my S3 ever dropping network once....or if it did it picked up the network again automatically. Only difference was I wasn't on LTE with that.
It's not just that location though, it's happened 8 other times in other place nowhere near. I only made note of the same location because it's where I get off the tram coming into work. This morning I wasn't streaming or anything, it was just in my pocket, but I'd installed light flow to audibly alert me when it lost connection.
Click to expand...
Click to collapse
Maybe set it to 3g instead of LTE, or else RMA/send the device
GtrCraft said:
Maybe set it to 3g instead of LTE, or else RMA/send the device
Click to expand...
Click to collapse
Yeah I've seen suggestions about changing to 3g, but that defeats the object of me having an LTE phone and paying for 4g service. Thanks, I think I'll take the phone back. My mate has an N5 and although he said he'd experienced it in the past, he hasn't since being on 4.4.3 / 4.4.4
BurnCK said:
Yeah I've seen suggestions about changing to 3g, but that defeats the object of me having an LTE phone and paying for 4g service. Thanks, I think I'll take the phone back. My mate has an N5 and although he said he'd experienced it in the past, he hasn't since being on 4.4.3 / 4.4.4
Click to expand...
Click to collapse
Definitely taking it back...just done it again whilst in work.
BurnCK said:
Definitely taking it back...just done it again whilst in work.
Click to expand...
Click to collapse
OK so I've been and swapped my N5 for a new one...they also gave me a new sim. Fingers crossed !!
I guess I am too late to add anything but anyway here is what I did and may be of help. After pulling out the sim, use a pencil eraser and rub it across the contacts on the sim card. If the contacts somehow get too much oil residue from finger tips or other "impurities" on the contact, you will get incomplete contacting sometimes and it works other times. The eraser will clean those contacts up for a better dirt free connection. When I was a electronics tech in the hi tech field, I fixed many issues that were just contact problems and the eraser did the trick. I have had this same problem on my other phones (blackberries and androids) and it seemed to work.
AndroidMilos said:
I guess I am too late to add anything but anyway here is what I did and may be of help. After pulling out the sim, use a pencil eraser and rub it across the contacts on the sim card. If the contacts somehow get too much oil residue from finger tips or other "impurities" on the contact, you will get incomplete contacting sometimes and it works other times. The eraser will clean those contacts up for a better dirt free connection. When I was a electronics tech in the hi tech field, I fixed many issues that were just contact problems and the eraser did the trick. I have had this same problem on my other phones (blackberries and androids) and it seemed to work.
Click to expand...
Click to collapse
Thanks. Either the new phone or the new sim seem to have fixed the issue. I've not had a network disconnect since (been 5 days now).
Hey everyone. Thanks for taking the time to read this post and sorry for my formatting if it seems like a wall of text.
I recently purchased a OPO. I have T-Mobile so when I got the phone, I assumed it would work with no issues. I bought it used so when I got it, it was recently factory reset. After running through the set up, I could connect to WiFi, etc. but could not make any calls. The phone told me that I had to turn off Airplane mode which was already turned off. I figured maybe it was stuck so I did a few different things such as turning airplane on, restarting, then off, restarting, etc. I figured maybe it was a CM11 issue as I have read other people having a similar issue. I upgraded to CM12, still have the issue. Went to T-Mobile, got a new SIM, still no go. I hit that *#*# number combo for the phone info and I see that it says GSM service: RADIO OFF, Network Type: Unknown. If I try to click the button that says "Turn On Radio", nothing happens. I've attached a bunch of screenshots, maybe you guys will understand what is going on since I am not the smartest person in the world on these devices.
Not sure if it matters but I am located in US. Philadelphia, PA.
Hi,
With cm11 try flashing this radio version, XNPH25R-modem-flashable.zip. Find this radio in the radio collection thread. I have a similar problem but with cm12 and any radio. I am using PTEL Mobile (T-Mobile). I found no solution so far. So stuck with cm11.
aerosmith said:
Hi,
With cm11 try flashing this radio version, XNPH25R-modem-flashable.zip. Find this radio in the radio collection thread. I have a similar problem but with cm12 and any radio. I am using PTEL Mobile (T-Mobile). I found no solution so far. So stuck with cm11.
Click to expand...
Click to collapse
Does this mean I should roll back to CM11? Sorry, i'm new to this whole cellphone mod thing. Also, I noticed that when I turn my phone on, it's in airplane mode (the mode is turned on when I look at the drop down) and then I turn it off but it still says it's in airplane mode when I try to make a call. Still think this might be the fix? Thanks for the response.
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated.
joshwba said:
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated
Click to expand...
Click to collapse
In about phone does it recognize "baseband version"?
electrash said:
In about phone does it recognize "baseband version"?
Click to expand...
Click to collapse
Yes it does
joshwba said:
Yes it does
Click to expand...
Click to collapse
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
electrash said:
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
Click to expand...
Click to collapse
1. The sim works in other z3 lollipop devices and I've tried many other sd cards
2.I've downloaded the APN and Internet settings
3.I don't have a GSM only option and It doesn't let me choose manually it just stays on a searching screen because I have no way of changing it from automatic to manual
I believe it is something to with the voice radio and data radio being off is there anyway to turn it on?
electrash said:
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
Click to expand...
Click to collapse
Do you think it may be a hardware issue?
joshwba said:
Do you think it may be a hardware issue?
Click to expand...
Click to collapse
Well, there might be a loose connection between motherboard and antenna, or broken antenna.
But it's really hard to occur. I assume you didn't drop your phone.
Sent from my D6603 using XDA Free mobile app
electrash said:
Well, there might be a loose connection between motherboard and antenna, or broken antenna.
But it's really hard to occur. I assume you didn't drop your phone.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
No I haven't dropped my phone but about a month ago my front screen corner has begun peel up because of the adhesive coming off and then the vibration stopped working so maybe something got under the screen? If it's not a hardware issue is there any way to start the voice and data radios on? Because I think they maybe the issue because when I.try to make a call it says radios off and that the phone its in airplane mode when it's not
joshwba said:
No I haven't dropped my phone but about a month ago my front screen corner has begun peel up because of the adhesive coming off and then the vibration stopped working so maybe something got under the screen? If it's not a hardware issue is there any way to start the voice and data radios on? Because I think they maybe the issue because when I.try to make a call it says radios off and that the phone its in airplane mode when it's not
Click to expand...
Click to collapse
I am experiencing the same problem as you, just hours ago it was working fine. then I changed my sim, after reboot it says no service, Same problem when I try to call it says radio off and turn off airplane mode. I dont know what to do. I tried resetting and everything but nothing seems to work... I have no idea what caused this too
CrashOverRide27 said:
I am experiencing the same problem as you, just hours ago it was working fine. then I changed my sim, after reboot it says no service, Same problem when I try to call it says radio off and turn off airplane mode. I dont know what to do. I tried resetting and everything but nothing seems to work... I have no idea what caused this too
Click to expand...
Click to collapse
Let me know if you manage to fix it
joshwba said:
Let me know if you manage to fix it
Click to expand...
Click to collapse
is it worth me sending it into sony repair center?
joshwba said:
is it worth me sending it into sony repair center?
Click to expand...
Click to collapse
it is if you have warranty
http://imgur.com/6MGSzuX
Does this mean anything to anyone ?
I have been searching for this error for more than a month. My xperia z3 got this problem when i put it on water. After that my xperia lost signal for a day or two, then it recover the signal for a week. It didnt show any problems after two weeks of use.
Then the error came back, after a reset factory, switching airplane mode and all kind of stuff, i couldnt solved the problem. I have searched that it doesnt only ocurred in xperia but in any android. The strange thing is that no one has a solution, for real no one. I sent my phone to warranty but sony didnt take care of the problem. So im trying different solutions. The next step for me is to open it and try to figure it out.
Good luck
carasd said:
I have been searching for this error for more than a month. My xperia z3 got this problem when i put it on water. After that my xperia lost signal for a day or two, then it recover the signal for a week. It didnt show any problems after two weeks of use.
Then the error came back, after a reset factory, switching airplane mode and all kind of stuff, i couldnt solved the problem. I have searched that it doesnt only ocurred in xperia but in any android. The strange thing is that no one has a solution, for real no one. I sent my phone to warranty but sony didnt take care of the problem. So im trying different solutions. The next step for me is to open it and try to figure it out.
Good luck
Click to expand...
Click to collapse
Let me know If you manage to fix this problem
No Service
I'm having the exact same issue. The issue occurred after taking a photo a few inches below water, only submerged for a few seconds with all flaps secured. When there was no cellular network connection, I turned off the phone and removed SD and SIM card and let it sit for awhile. After a few hours, I turned the phone back on and had no problems until a week later.
After restarting my phone today, I lost all cellular network connection although everything else appears to be fine.
I've tried restarting, hardware reset, new SIM card and safe boot.
I called Sony who advised factory reset which I'm about to try though I doubt it will work. My provider tried steps on their end as well. The liquid indicators are still white so I don't believe water infiltration would cause this issue but who knows.
HElp
joshwba said:
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated.
Click to expand...
Click to collapse
Hi, Could you solve your problem ?, I have the same
Yep, I got that too. I used it in the water, then the service got lost, then it returned after 10-20 min, but after that it worked for two days and now, bothing, it happened again, but after a day when it was in the water. So I got no service, cool....
Sony z3 no service radio off
mario_labrie said:
Hi, Could you solve your problem ?, I have the same
Click to expand...
Click to collapse
Hi I have the same issue please help me fixing it. I took my phone to an expert and his diagnosis lead to the change of the motherboard. I hope that's not true
I have the same problem. Anyone has the solution?
---------- Post added at 10:00 AM ---------- Previous post was at 09:56 AM ----------
Pil0t0fTheSt0rm said:
I'm having the exact same issue. The issue occurred after taking a photo a few inches below water, only submerged for a few seconds with all flaps secured. When there was no cellular network connection, I turned off the phone and removed SD and SIM card and let it sit for awhile. After a few hours, I turned the phone back on and had no problems until a week later.
After restarting my phone today, I lost all cellular network connection although everything else appears to be fine.
I've tried restarting, hardware reset, new SIM card and safe boot.
I called Sony who advised factory reset which I'm about to try though I doubt it will work. My provider tried steps on their end as well. The liquid indicators are still white so I don't believe water infiltration would cause this issue but who knows.
Click to expand...
Click to collapse
Have you got the solution?
Hey I have had my one plus one for a little under a year and after a 2 week road trip it has stopped being able to connect and detect the Wind home network. During this road trip I was on airplane mode for the full duration of the 2 weeks with the 05Q caulkin rom installed. Once I had reached my home town of ontario I had noticed that I could only connect to wind away on my opo. When scanning manually for the WIND home network it would appear with the simcard symbol beside it but when trying to connect it would state that it was unable to connect to the network. Although randomly throughout the day it would connect without warning until I rebooted my device where it would lose connection again. I then later updated my phone to the latest OTA which is cm12.1 hoping that the problem would be fixed but to no avail. At first it was the same issue where it would show the WIND network with the sim card symbol beside it but now I am not even able to see the WIND home network and can only able to see the Wind away network. I have tried changing my APNs and have tested my sim card on my sisters opo where it works perfectly fine. I have also done a factory reset and nothing has been able to fix the issue. I would like to fix this issue and anything would be of help.
JaddNC said:
Hey I have had my one plus one for a little under a year and after a 2 week road trip it has stopped being able to connect and detect the Wind home network. During this road trip I was on airplane mode for the full duration of the 2 weeks with the 05Q caulkin rom installed. Once I had reached my home town of ontario I had noticed that I could only connect to wind away on my opo. When scanning manually for the WIND home network it would appear with the simcard symbol beside it but when trying to connect it would state that it was unable to connect to the network. Although randomly throughout the day it would connect without warning until I rebooted my device where it would lose connection again. I then later updated my phone to the latest OTA which is cm12.1 hoping that the problem would be fixed but to no avail. At first it was the same issue where it would show the WIND network with the sim card symbol beside it but now I am not even able to see the WIND home network and can only able to see the Wind away network. I have tried changing my APNs and have tested my sim card on my sisters opo where it works perfectly fine. I have also done a factory reset and nothing has been able to fix the issue. I would like to fix this issue and anything would be of help.
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I'm having the exact same issue bro, see my thread here: http://forum.xda-developers.com/oneplus-one/help/connect-to-home-network-stuck-roaming-t3197836
Unfortunately no one has replied yet.
limpexowns said:
I'm having the exact same issue bro, see my thread here: http://forum.xda-developers.com/oneplus-one/help/connect-to-home-network-stuck-roaming-t3197836
Unfortunately no one has replied yet.
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Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
JaddNC said:
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
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Did you have any luck yet? Mine is still acting the same. I have been using my LG G2 for a while so I haven't really tried to solve the issue as I tried a lot previously as stated in my post.
Maybe you could post your solution here to help other members that may have the same problem ?
JaddNC said:
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
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Have found found a solution yet? I have the same problem. Sim card works perfect on OnePlus X, Nexus 4, but not on OnePlus One. I get connected to Wind Away, and I've tried just about every fix including entering in everything manually.
did anyone figure out a solution? im having this problem right now
Wow... sounds like I wrote this thread - aside from minor details this is EXACTLY the problem I am having. My vacation was also two weeks and the randomly connect during daytime but loses connection once restarts sound all too familiar. After Wind store clerk did sim swap, new error msg appears and said "your sim card does not allow connection to this network", so the problem actually got worse. Eventually I had to switch carrier (to Koodo and it works).
No, I have not fixed it yet.
But I'm contemplating to try manual selection of radio band (in the *#*#4636#*#* menu), because mine is showing EURO BAND and USA BANDas choices. Tho haven't made up my mind yet because that might do much more damage than good, based on some Google research so far... frustrating.