[Q] No service on T-Mobile US. - ONE Q&A, Help & Troubleshooting

Hey everyone. Thanks for taking the time to read this post and sorry for my formatting if it seems like a wall of text.
I recently purchased a OPO. I have T-Mobile so when I got the phone, I assumed it would work with no issues. I bought it used so when I got it, it was recently factory reset. After running through the set up, I could connect to WiFi, etc. but could not make any calls. The phone told me that I had to turn off Airplane mode which was already turned off. I figured maybe it was stuck so I did a few different things such as turning airplane on, restarting, then off, restarting, etc. I figured maybe it was a CM11 issue as I have read other people having a similar issue. I upgraded to CM12, still have the issue. Went to T-Mobile, got a new SIM, still no go. I hit that *#*# number combo for the phone info and I see that it says GSM service: RADIO OFF, Network Type: Unknown. If I try to click the button that says "Turn On Radio", nothing happens. I've attached a bunch of screenshots, maybe you guys will understand what is going on since I am not the smartest person in the world on these devices.
Not sure if it matters but I am located in US. Philadelphia, PA.

Hi,
With cm11 try flashing this radio version, XNPH25R-modem-flashable.zip. Find this radio in the radio collection thread. I have a similar problem but with cm12 and any radio. I am using PTEL Mobile (T-Mobile). I found no solution so far. So stuck with cm11.

aerosmith said:
Hi,
With cm11 try flashing this radio version, XNPH25R-modem-flashable.zip. Find this radio in the radio collection thread. I have a similar problem but with cm12 and any radio. I am using PTEL Mobile (T-Mobile). I found no solution so far. So stuck with cm11.
Click to expand...
Click to collapse
Does this mean I should roll back to CM11? Sorry, i'm new to this whole cellphone mod thing. Also, I noticed that when I turn my phone on, it's in airplane mode (the mode is turned on when I look at the drop down) and then I turn it off but it still says it's in airplane mode when I try to make a call. Still think this might be the fix? Thanks for the response.

Related

[Q] Signal not reconnecting

Hi all,
My brother has a HTC One S and has an issue with his signal not reconnecting.
When going to an area where there is no signal and then leaving that area the HOS doesn't reconnect. He has to restart his phone.
He had this issue on his first phone so got a replacement handset but the new phone has the same issue.
Anyone got any ideas on what the issue is here?
Thanks
HamsterHam
EDIT: Apologies, can this be moved to the Q&A section.
is he rooted to try different radios and roms
rather than reboot maybe just turn airplane mode on/off
maybe a new sim card
rugmankc said:
is he rooted to try different radios and roms
rather than reboot maybe just turn airplane mode on/off
maybe a new sim card
Click to expand...
Click to collapse
He isn't rooted and says it shouldn't be necessary - I have tried convincing him but I can see his point that it should work out of the box.
He has tried a new sim and airplane mode on/off.
Such a strange bug.
correct, it shouldn't be necessary. but, quicker than rebooting
i would get another phone
does your phone work ok in same area
and if you call provider in the good area while no connection they may be able to tell you if you should be connected--well I hope they can--if not ask for tech support
otherwise a third phone may be the next step
Seems like the route will be getting a new phone.
Mine connects straight away when coming out the tube station his doesn't until a restart.
Cheers for helping btw
Good Luck

NEXUS 5 cannot connect to network?!

Hello,
So my phone just lost cellular connection. No bars no nothing. When i put my sim to other phone everything works . So i want to know is there any way to test if my nexus 5 hardware is failing or is there any other bug/fix what can i do to get this work. My phone detects sim card, it detects services but says cannot connect to this network right now, try again later.
PLEASE HELP!
Acrodroid said:
Hello,
So my phone just lost cellular connection. No bars no nothing. When i put my sim to other phone everything works . So i want to know is there any way to test if my nexus 5 hardware is failing or is there any other bug/fix what can i do to get this work. My phone detects sim card, it detects services but says cannot connect to this network right now, try again later.
PLEASE HELP!
Click to expand...
Click to collapse
I am having the exact same issue. started today around noon. i performed a phone reset and the problem persists. i would love if someone could help us out!
Hey guys I'm having the same issue. I was on lollipop, flashed Kitkat factory image, same problem. Have deleted, wiped, etc everything I can do. Tried safe mode. Nothing works. Started around 10AM today. It was working fine before.
I'm having the same issue. Has anyone found a fix?
has anyone found a remedy for this?
Exact same problem!!
Any answers wud be much appreciated
There is a known problem with a zero-battery drain killing the radio - i suffered it myself. Does that match any of your experiences?
I too am experiencing this problem. My phone died the other day and when I turned it back on there was no cellular signal. I can use wifi & bluetooth fine.
edit. I was considering replacing the antenna wires, don't know if that'll even help though. How do I troubleshoot this?
All of you check this thread:
http://forum.xda-developers.com/google-nexus-5/help/nexus-5-radio-refuses-to-t2834540
If your N5 runs totally out of battery, something happens to kill the radio module. I searched everywhere for a week for a solution - there isn't one.

[Q] Desperate here: no service help Xperia z3

Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated.
joshwba said:
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated
Click to expand...
Click to collapse
In about phone does it recognize "baseband version"?
electrash said:
In about phone does it recognize "baseband version"?
Click to expand...
Click to collapse
Yes it does
joshwba said:
Yes it does
Click to expand...
Click to collapse
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
electrash said:
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
Click to expand...
Click to collapse
1. The sim works in other z3 lollipop devices and I've tried many other sd cards
2.I've downloaded the APN and Internet settings
3.I don't have a GSM only option and It doesn't let me choose manually it just stays on a searching screen because I have no way of changing it from automatic to manual
I believe it is something to with the voice radio and data radio being off is there anyway to turn it on?
electrash said:
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
Click to expand...
Click to collapse
Do you think it may be a hardware issue?
joshwba said:
Do you think it may be a hardware issue?
Click to expand...
Click to collapse
Well, there might be a loose connection between motherboard and antenna, or broken antenna.
But it's really hard to occur. I assume you didn't drop your phone.
Sent from my D6603 using XDA Free mobile app
electrash said:
Well, there might be a loose connection between motherboard and antenna, or broken antenna.
But it's really hard to occur. I assume you didn't drop your phone.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
No I haven't dropped my phone but about a month ago my front screen corner has begun peel up because of the adhesive coming off and then the vibration stopped working so maybe something got under the screen? If it's not a hardware issue is there any way to start the voice and data radios on? Because I think they maybe the issue because when I.try to make a call it says radios off and that the phone its in airplane mode when it's not
joshwba said:
No I haven't dropped my phone but about a month ago my front screen corner has begun peel up because of the adhesive coming off and then the vibration stopped working so maybe something got under the screen? If it's not a hardware issue is there any way to start the voice and data radios on? Because I think they maybe the issue because when I.try to make a call it says radios off and that the phone its in airplane mode when it's not
Click to expand...
Click to collapse
I am experiencing the same problem as you, just hours ago it was working fine. then I changed my sim, after reboot it says no service, Same problem when I try to call it says radio off and turn off airplane mode. I dont know what to do. I tried resetting and everything but nothing seems to work... I have no idea what caused this too
CrashOverRide27 said:
I am experiencing the same problem as you, just hours ago it was working fine. then I changed my sim, after reboot it says no service, Same problem when I try to call it says radio off and turn off airplane mode. I dont know what to do. I tried resetting and everything but nothing seems to work... I have no idea what caused this too
Click to expand...
Click to collapse
Let me know if you manage to fix it
joshwba said:
Let me know if you manage to fix it
Click to expand...
Click to collapse
is it worth me sending it into sony repair center?
joshwba said:
is it worth me sending it into sony repair center?
Click to expand...
Click to collapse
it is if you have warranty
http://imgur.com/6MGSzuX
Does this mean anything to anyone ?
I have been searching for this error for more than a month. My xperia z3 got this problem when i put it on water. After that my xperia lost signal for a day or two, then it recover the signal for a week. It didnt show any problems after two weeks of use.
Then the error came back, after a reset factory, switching airplane mode and all kind of stuff, i couldnt solved the problem. I have searched that it doesnt only ocurred in xperia but in any android. The strange thing is that no one has a solution, for real no one. I sent my phone to warranty but sony didnt take care of the problem. So im trying different solutions. The next step for me is to open it and try to figure it out.
Good luck
carasd said:
I have been searching for this error for more than a month. My xperia z3 got this problem when i put it on water. After that my xperia lost signal for a day or two, then it recover the signal for a week. It didnt show any problems after two weeks of use.
Then the error came back, after a reset factory, switching airplane mode and all kind of stuff, i couldnt solved the problem. I have searched that it doesnt only ocurred in xperia but in any android. The strange thing is that no one has a solution, for real no one. I sent my phone to warranty but sony didnt take care of the problem. So im trying different solutions. The next step for me is to open it and try to figure it out.
Good luck
Click to expand...
Click to collapse
Let me know If you manage to fix this problem
No Service
I'm having the exact same issue. The issue occurred after taking a photo a few inches below water, only submerged for a few seconds with all flaps secured. When there was no cellular network connection, I turned off the phone and removed SD and SIM card and let it sit for awhile. After a few hours, I turned the phone back on and had no problems until a week later.
After restarting my phone today, I lost all cellular network connection although everything else appears to be fine.
I've tried restarting, hardware reset, new SIM card and safe boot.
I called Sony who advised factory reset which I'm about to try though I doubt it will work. My provider tried steps on their end as well. The liquid indicators are still white so I don't believe water infiltration would cause this issue but who knows.
HElp
joshwba said:
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated.
Click to expand...
Click to collapse
Hi, Could you solve your problem ?, I have the same
Yep, I got that too. I used it in the water, then the service got lost, then it returned after 10-20 min, but after that it worked for two days and now, bothing, it happened again, but after a day when it was in the water. So I got no service, cool....
Sony z3 no service radio off
mario_labrie said:
Hi, Could you solve your problem ?, I have the same
Click to expand...
Click to collapse
Hi I have the same issue please help me fixing it. I took my phone to an expert and his diagnosis lead to the change of the motherboard. I hope that's not true
I have the same problem. Anyone has the solution?
---------- Post added at 10:00 AM ---------- Previous post was at 09:56 AM ----------
Pil0t0fTheSt0rm said:
I'm having the exact same issue. The issue occurred after taking a photo a few inches below water, only submerged for a few seconds with all flaps secured. When there was no cellular network connection, I turned off the phone and removed SD and SIM card and let it sit for awhile. After a few hours, I turned the phone back on and had no problems until a week later.
After restarting my phone today, I lost all cellular network connection although everything else appears to be fine.
I've tried restarting, hardware reset, new SIM card and safe boot.
I called Sony who advised factory reset which I'm about to try though I doubt it will work. My provider tried steps on their end as well. The liquid indicators are still white so I don't believe water infiltration would cause this issue but who knows.
Click to expand...
Click to collapse
Have you got the solution?

Verizon Signal Issues - Help

I need some help here, weird Verizon signal issue. So I got my U11 on Thursday the 22nd of June. I tested out the stock rom, all working fine, signal working fine too. Then I unlocked the bootloader, put twrp on in system RO mode, put magisk on, then put viperU 1.0.0 on. Viper/magisk and everything was working perfectly, I still had signal, could make and receive calls, send and get texts, wifi was all good, everything was good until Friday afternoon. I think it had to do with me trying to install the ota 1.1.0 viperU, but my signal dropped, still had 4g but that was touch n go. I tried to reinstall the ota because as far as my settings said and knew, I was still on 1.0.0 and when it checked for updates it found 1.1.0 again. After that 4g would work for a moment at boot then die, and there was no signal for calls/texts, that has the signal bars full with a slash through them. I tried fresh installing viperU 1.0.0, no change. I tried every combo in the test/advanced settings, changing the preferred network mode and ims settings, turn the radio off and back on and it would see verizon and try to connect, sometimes seemingly getting signal and changing the signal bars and getting 4g, then losing both. The status msgs on the advanced settings page would go back and forth as far as registered on the network, so I went to verizon and tried to get a new sim, the new sim didn't change anything, BUT a weird thing that happened is when the vzw rep went to the back to get me a new sim and activate it my U11 got signal, both 4g and call/text and I even got a msg, then it died again a moment later. So next I tried completely restoring and relocked my bootloader and installed the 1.11.617.4 RUU for my OCNWHL using htc_fastboot which it did perfectly fine, but still no signal. The bootloader says relocked(L) and software status: modified. Shouldn't it say official again since I flashed the RUU? I have tried reseating the sim and rebooting multiple times too. Oh and one more thing I noticed, my WiFi is touch and go now too, it'll say connected but websites fail to load, apps fail to download, etc until I turn off and back on my phone WiFi. Any ideas guys/gals on how to get my phone connected again? I just want to be able to use my new U11! Thanks in advanced!
kjcsg said:
I need some help here, weird Verizon signal issue. So I got my U11 on Thursday the 22nd of June. I tested out the stock rom, all working fine, signal working fine too. Then I unlocked the bootloader, put twrp on in system RO mode, put magisk on, then put viperU 1.0.0 on. Viper/magisk and everything was working perfectly, I still had signal, could make and receive calls, send and get texts, wifi was all good, everything was good until Friday afternoon. I think it had to do with me trying to install the ota 1.1.0 viperU, but my signal dropped, still had 4g but that was touch n go. I tried to reinstall the ota because as far as my settings said and knew, I was still on 1.0.0 and when it checked for updates it found 1.1.0 again. After that 4g would work for a moment at boot then die, and there was no signal for calls/texts, that has the signal bars full with a slash through them. I tried fresh installing viperU 1.0.0, no change. I tried every combo in the test/advanced settings, changing the preferred network mode and ims settings, turn the radio off and back on and it would see verizon and try to connect, sometimes seemingly getting signal and changing the signal bars and getting 4g, then losing both. The status msgs on the advanced settings page would go back and forth as far as registered on the network, so I went to verizon and tried to get a new sim, the new sim didn't change anything, BUT a weird thing that happened is when the vzw rep went to the back to get me a new sim and activate it my U11 got signal, both 4g and call/text and I even got a msg, then it died again a moment later. So next I tried completely restoring and relocked my bootloader and installed the 1.11.617.4 RUU for my OCNWHL using htc_fastboot which it did perfectly fine, but still no signal. The bootloader says relocked(L) and software status: modified. Shouldn't it say official again since I flashed the RUU? I have tried reseating the sim and rebooting multiple times too. Oh and one more thing I noticed, my WiFi is touch and go now too, it'll say connected but websites fail to load, apps fail to download, etc until I turn off and back on my phone WiFi. Any ideas guys/gals on how to get my phone connected again? I just want to be able to use my new U11! Thanks in advanced!
Click to expand...
Click to collapse
All I can say is a lot of people are having problems with Verizon, me being one of them. I've had the phone almost 2 weeks and still can't get it working. I've talked to HTC and Verizon so many times and they say it's being worked on.
same here. Spent a couple days with near constant contact with Verizon trying to figure out out. Got in touch with HTC and it seems it may be a firmware issue. I can verify with no doubt that it's not the sim though. I've put mine back in my old phone, it worked. I put my daughters in my new phone, it failed to work. I even got a new sim for mine, but no luck. Multiple ROMs, multiple RUUs, and multiple factory resets, and wipes. All we can do is waiter, and pester the hell out of HTC to get them to hurry up.
ieatabiscuit said:
same here. Spent a couple days with near constant contact with Verizon trying to figure out out. Got in touch with HTC and it seems it may be a firmware issue. I can verify with no doubt that it's not the sim though. I've put mine back in my old phone, it worked. I put my daughters in my new phone, it failed to work. I even got a new sim for mine, but no luck. Multiple ROMs, multiple RUUs, and multiple factory resets, and wipes. All we can do is waiter, and pester the hell out of HTC to get them to hurry up.
Click to expand...
Click to collapse
It's so stupid that they don't even do testing before putting it on the market.
If either Verizon or HTC would come up with a simple software update to enable CDMA and all LTE bands, that would solve everything. The problem seems to be that Neither is putting much priority on it.
BTW: Since the U11 works with Sprint, it has the CDMA and LTE bands built in. They're just not set up to fully work with Verizon yet.
Exact same problem.
My unit is going back for refund tomorrow. 4 hours of work trying to get it going and I'm done. HTC blames VZW, VZW says it's hardware. $650.00 paperweight. No thank you.
I'll reorder if this get straightened out. There are hundreds working just fine on VZW.
Seems to be just a few of these that wont stay connected.
---------- Post added at 07:58 AM ---------- Previous post was at 07:58 AM ----------
Exact same problem.
My unit is going back for refund tomorrow. 4 hours of work trying to get it going and I'm done. HTC blames VZW, VZW says it's hardware. $650.00 paperweight. No thank you.
I'll reorder if this get straightened out. There are hundreds working just fine on VZW.
Seems to be just a few of these that wont stay connected.
ieatabiscuit said:
same here. Spent a couple days with near constant contact with Verizon trying to figure out out. Got in touch with HTC and it seems it may be a firmware issue. I can verify with no doubt that it's not the sim though. I've put mine back in my old phone, it worked. I put my daughters in my new phone, it failed to work. I even got a new sim for mine, but no luck. Multiple ROMs, multiple RUUs, and multiple factory resets, and wipes. All we can do is waiter, and pester the hell out of HTC to get them to hurry up.
Click to expand...
Click to collapse
I was starting to lean towards firmware today because of the wifi going in and out. Seems like to get an app to download from play I have to search it, start the download, turn off wifi, turn it back on and then it'll download, yet updates download just fine. Fandango app won't load movies or anything. Etc. So I'm wondering if it's the system or radio...
stock U11 no issues on VZW
I took my sim out of my VZW line to test it out on my U11. I did some speed tests before I took it out. I inserted the VZW sim into the U11 and it booted up with no issues. Received LTE and ran speed tests and they were similar to the other device. There was VoLTE available and it was stable but I didn't make any calls with it. So just sharing my experience with my stock, Unlocked U11. I put the Tmo sim back in but it's good to know it'll work. It seems like some are having issues from the get go and some are having issues after modifying?
kjcsg said:
I was starting to lean towards firmware today because of the wifi going in and out. Seems like to get an app to download from play I have to search it, start the download, turn off wifi, turn it back on and then it'll download, yet updates download just fine. Fandango app won't load movies or anything. Etc. So I'm wondering if it's the system or radio...
Click to expand...
Click to collapse
That's what's so screwy about it. On mine, I get WiFi flawlessly, and I even get mobile data, in 4g even. I just can't talk, or text. Before that, I could text, but no data, and couldn't talk. It's got to do with the way it's using the radios being screwy. The hardware functions, I've had full connection before, it lasted about 2 hours, and sounded amazing even.
---------- Post added at 02:34 PM ---------- Previous post was at 02:29 PM ----------
pumah350 said:
I took my sim out of my VZW line to test it out on my U11. I did some speed tests before I took it out. I inserted the VZW sim into the U11 and it booted up with no issues. Received LTE and ran speed tests and they were similar to the other device. There was VoLTE available and it was stable but I didn't make any calls with it. So just sharing my experience with my stock, Unlocked U11. I put the Tmo sim back in but it's good to know it'll work. It seems like some are having issues from the get go and some are having issues after modifying?
Click to expand...
Click to collapse
Short answer: Yes. I noticed mine stopped after installing a ROM on it, but it was not the first one (test driving to see which I liked on it best). Others have the issue even with it locked still. I think the ROM flashing was more a circumstance than the cause in cases like mine. I even RUU'd back to stock, did factory resets, and tried other SIMs. It also seems to be only Verizon, unless someone on another network wants to set me straight.
ieatabiscuit said:
That's what's so screwy about it. On mine, I get WiFi flawlessly, and I even get mobile data, in 4g even. I just can't talk, or text. Before that, I could text, but no data, and couldn't talk. It's got to do with the way it's using the radios being screwy. The hardware functions, I've had full connection before, it lasted about 2 hours, and sounded amazing even.
---------- Post added at 02:34 PM ---------- Previous post was at 02:29 PM ----------
Short answer: Yes. I noticed mine stopped after installing a ROM on it, but it was not the first one (test driving to see which I liked on it best). Others have the issue even with it locked still. I think the ROM flashing was more a circumstance than the cause in cases like mine. I even RUU'd back to stock, did factory resets, and tried other SIMs. It also seems to be only Verizon, unless someone on another network wants to set me straight.
Click to expand...
Click to collapse
I remember an issue on Verizon and the M9 that after flashing a custom rom, you stood the chance of loosing VoLTE. It did not happen to everyone and did not happen all of the time. I flashed custom rom for months and then one day, boom, VoLTE gone. The only way to get it back was to get the phone replaced. RUU did not work to get it back. Sounds similar to what is going on now. So my question is has this problem affected anyone that has not unlocked the bootloader yet?
I just checked the M9 Verizon section and looks like they did find a fix without replacing the phone. But I think you need to be s-off. Interested if this could resolve any of these issues here.
https://forum.xda-developers.com/verizon-one-m9/general/volte-advanced-calling-fix-t3393007
jsaxon2 said:
I remember an issue on Verizon and the M9 that after flashing a custom rom, you stood the chance of loosing VoLTE. It did not happen to everyone and did not happen all of the time. I flashed custom rom for months and then one day, boom, VoLTE gone. The only way to get it back was to get the phone replaced. RUU did not work to get it back. Sounds similar to what is going on now. So my question is has this problem affected anyone that has not unlocked the bootloader yet?
I just checked the M9 Verizon section and looks like they did find a fix without replacing the phone. But I think you need to be s-off. Interested if this could resolve any of these issues here.
https://forum.xda-developers.com/verizon-one-m9/general/volte-advanced-calling-fix-t3393007
Click to expand...
Click to collapse
I will be trying this later today. Good ol' @dottat
If we get s-off we can probably safely flash roms without magisk n still have volte n even a more stable radio/system firmware, if dev's make it happen of course. Or am I wrong, I don't mind having magisk, I just want to be able to root n customize my phone with it still working as a phone n not a fancy calculator or wifi only device haha. I'm debating getting a replacement from HTC until the firmware stabilizes at least, then I'll mod some more. Cause mine was working perfectly fine until I tried to put viperu 1.1.0 Ota on it.
I just noticed that when I drag down and get the quick settings into view there's a note in the top left that says "the sim card is missing or not readable. Insert a sim card" and that doesn't go away even when the occasional notification that says "sim card inserted click here to finish setup" pops up.
Was fine for a couple days - now suddenly today only getting "roaming" service. Manually trying to connect to VZW fails and says my SIM isn't allowed access.
blastagator said:
Was fine for a couple days - now suddenly today only getting "roaming" service. Manually trying to connect to VZW fails and says my SIM isn't allowed access.
Click to expand...
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Same here when I tried that.
kjcsg said:
Same here when I tried that.
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Starting when? or intermittent?
blastagator said:
Starting when? or intermittent?
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The full story is in the op of this thread, but it started about a day after I got the phone, started with only voice/text going out, then lte dropped too so now my phone is wifi only. R u on stock or have u unlocked ur bootloader?
kjcsg said:
The full story is in the op of this thread, but it started about a day after I got the phone, started with only voice/text going out, then lte dropped too so now my phone is wifi only. R u on stock or have u unlocked ur bootloader?
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Ah sorry, didnt notice you were OP. I have unlocked but was running stock OS with Magisk (no other mods, I just wanted root). Noticed that turning of VoLTE in phone settings killed connection, so I was able to toggle that off and on (+airplane mode in between) to usually resurrect connection. Now nothing is working. Going to do a full wipe now to see if it comes back.
blastagator said:
Ah sorry, didnt notice you were OP. I have unlocked but was running stock OS with Magisk (no other mods, I just wanted root). Noticed that turning of VoLTE in phone settings killed connection, so I was able to toggle that off and on (+airplane mode in between) to usually resurrect connection. Now nothing is working. Going to do a full wipe now to see if it comes back.
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No worries haha. My signal today is intermittent, I'll get bars but can't call because when I try 4g turns off. In the HTC test settings, when I have bars it sees Verizon network but not my phone number, where as when I don't have bars (bars with slash through them) it sees my number but not Verizon network. For u to see this menu type *#*#4636#*#* in the dialer. My VoLTE is activated in settings tho.
Factory wipe didn't help either. Doing RUU now. This is so ridiculous. Also I accidentally deleted my backup, oops. Le sigh. This thing will probably be going back. Sad. I was loving the phone.
---------- Post added at 06:44 PM ---------- Previous post was at 06:38 PM ----------
kjcsg said:
For u to see this menu type *#*#4636#*#* in the dialer.
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Bruh - go in menu -> Phone Info -> Turn Off Radio
Select "LTE Only" Select "WCDMA/LTE"
Turn radio back on.
Fixed problem instantly!!! Thank you SO SO MUCH!
edit: MMS doesn't work, but SMS seems possibly ok? not sure.
edit 2: WCDMA/LTE is the magical answer. All seems working now.

Mobile Network/WiFi does not turn on - HTC U11+

Hi!
Since a few months now, the WiFi and Mobile Network does not work on my U11+. If a SIM is inserted, it would not detect it, and when I try to turn on Wi-Fi, it tries to turn on but nothing happens. Attached a video for reference. For a few days out of the blue, the network and WiFi worked, but stopped after 3 days of working. So I'm not sure if its a hardware issue because of how it started working out of nowhere. I have tried all sorts of resets, nothing seem to work. I'm thinking of flashing a custom ROM, if any exist for the model.
However, have any of you faced this issue? Or know a fix for it? Would appreciate it a ton if you could help out. Thanks.
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xdahmedxd said:
Hi!
Since a few months now, the WiFi and Mobile Network does not work on my U11+. If a SIM is inserted, it would not detect it, and when I try to turn on Wi-Fi, it tries to turn on but nothing happens. Attached a video for reference. For a few days out of the blue, the network and WiFi worked, but stopped after 3 days of working. So I'm not sure if its a hardware issue because of how it started working out of nowhere. I have tried all sorts of resets, nothing seem to work. I'm thinking of flashing a custom ROM, if any exist for the model.
However, have any of you faced this issue? Or know a fix for it? Would appreciate it a ton if you could help out. Thanks.
View attachment 5581731
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Since the shutdown of the 3g Network by ATT, I have had a similar issue. Eventually, I reset the phone but still the wi-fi won't turn on. The phone currently lacks internet connectivity and thus is pretty much useless. I don't see any responses to your post of from April but if you have any insights from other sources how to resolve the issue and get wi-fi working again, it would be great to know about it. Thanks.
xdahmedxd said:
Hi!
Since a few months now, the WiFi and Mobile Network does not work on my U11+. If a SIM is inserted, it would not detect it, and when I try to turn on Wi-Fi, it tries to turn on but nothing happens. Attached a video for reference. For a few days out of the blue, the network and WiFi worked, but stopped after 3 days of working. So I'm not sure if its a hardware issue because of how it started working out of nowhere. I have tried all sorts of resets, nothing seem to work. I'm thinking of flashing a custom ROM, if any exist for the model.
However, have any of you faced this issue? Or know a fix for it? Would appreciate it a ton if you could help out. Thanks.
View attachment 5581731
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i have the same problem, do you have any updates
Gizur said:
Since the shutdown of the 3g Network by ATT, I have had a similar issue. Eventually, I reset the phone but still the wi-fi won't turn on. The phone currently lacks internet connectivity and thus is pretty much useless. I don't see any responses to your post of from April but if you have any insights from other sources how to resolve the issue and get wi-fi working again, it would be great to know about it. Thanks.
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do you have any update for this ?

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