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Hi to all this morning,
I spoke to the local AT&T manager about my phone. The lock screen numbers and letters are "burned" on to my screen. Every time I go to a "light backround, I can see the month, time and "phone locked". The manager told me to call AT&T service. I called the 800 number and was told I have to do a "hard reset" on my phone for the warranty procedure. I have an "unlocked", "rooted" phone. Will a hard reset unroot and lock my phone?
Do I have to "unroot" and "lock" my phone before calling them back?
Any help would be greatly appreciated.
Kind Regards,
Jim
Before u return the phone to store, I would strongly recommend restoring to how it was when you got it (stock).
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Google?
Or use the search button?
Its in the dev section......????
Sent from my SGH-I997 using XDA Premium App
JimJep said:
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Look for gtg back to stock or h8's back to stock. They both utilize Odin. Just read the op and you should be fine. Let me know if I can help.
Sent from my SGH-I997 using xda premium
Trying to unroot and lock my phone using gtg
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
JimJep said:
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
Click to expand...
Click to collapse
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
So you tried to odin back to stock and it doesn't work?
Sent from my SAMSUNG-SGH-I997 using xda premium
Erik_T said:
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
Click to expand...
Click to collapse
More questions,
It did not seem like it wiped everything off. auto reboot was checked and fast reset was checked.
first block on top left is green and says passed time 4.49
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
JimJep said:
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
Click to expand...
Click to collapse
No problem. Glad that I could help. And do push the issue. Right to the manager if they still won't take it. Or you could try calling them and eventually you will find one rep who is willing to push it through. Either they will be dumb and don't know what they are doing or they will know where you are coming from and help get it returned. If not, and you are still under warranty you might be able to send it back to Samsung and see what they will do about it. Good luck!
i believe if its under 30 days they take it back on the spot and exchange it for you.. if not they might ask you if you have insurance on you phone and send it out to a authorized ATT repair store... just my expierience...
So I got an incident with my phone, if you wanna now about it, its at my sig, but the thing is that I dunno why or how, sometimes my computer does recognizes my phone and display the Turn on USB storage option at the notification bar, but each time I try to turn it on it just wont work. Attached is a logcat whenI try to enable it, maybe someone could tell me why it wont work.
What rom are you running for those off that are on the xda application?
Sent from my LG-P999 using xda premium
Normally I got two nandroids a GB based one and an ICS based one, right now Im using both Eagle's Blood 2.3.7 v2.8 and ICS 4.0.3 Build 1. But I had this problem since... always. I'm a flashaholic so i have tested actually every rom from stock 2.2.2 to beta 4.0.3... I even have a nandroid of my original ROM (the one that came with it when y bought it and rooted it) and not even there works. The only clue i have right now is that only if I disable USB debugging it will randomly connect.
This may sound dumb but have you tried a different usb cable? I had the same problem and tried my girls and my phone was able to connect each and every time. another thing I noticed with my phone is that it sometimes won't connect using windows 7...xp no problem but 7 it plays hard to get.
Sent from my LG-P999 using XDA
No man, doesn't sounds dumb, actually if you read the "issue" background on my sig, you'll notice that I have made all those steps... its not a big deal, there are SDCard Readers and the bluetooth but... itw not the same.
Sent from my LG-P999
Ok but my bad I can't see your sig since I use the app most of the time. Yea its not the same
Sent from my LG-P999 using XDA
Holy Mother of God! I did it! In one of those "random" times my comptuter recognized my phone I just pulled out the batt unplug/plug again the cable, keeping both vol buttons pressed and it reconginzed the APX decive! Then all I had to do was NVFlash again, restore the stock 2.2.2 Nandroid i had somewhere and play a bit with the USB mount/debbug options, flashed both storages (using gparted for the microSD) and it works! Now have to restore everything to my SD and reflash latest cm7...
Nice!
Sent from my LG-P999 using XDA
Talked too early, if. I restore my nandroid the issue continues... -_____- Gonna try doing everything again...
Sent from my LG-P999
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
CaptMorganz said:
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
Click to expand...
Click to collapse
Make sure usb debugging is turned off.
Plug in the phone, enable usb storage.
Right click on the phone drives in the explorer and click on eject.
Turn off usb storage.
Unplug and plug in again.
Enable usb storage.
Drives should work now.
This did it for me. Since then if I remember to eject before unplug I haven't seen any issues.
Sent from my LG-P999 using XDA
Thanks for the reply, I'll give that a shot.
Curious though, when yours was having problems, did windows detect anything? For instance, when I plugged mine into my co-workers pc there are zero pop ups about new hardware detected.
Sent from my LG-P999 using XDA
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Not working after install RemICS 1.3.2
EEngineer said:
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Click to expand...
Click to collapse
Hi, this problem occur to me after I've installed RemICS 1.3.2 ROM (CM9 based), I did follow the installation steps from beginning, when the problem occur, I did re-flash the same ROM several times, but this problem still unsolved.
I did try all recommendations (blow out dirt, disable usb debugging etc) but still not success.
This ROM should able to detect USB when phone connected with PC, but somehow I don't know why. Any experts recommendation?
________________________________________________________________________________________________________________
Ok, I just found the problem. I can hear now the tone of PC detected USB when plugged-in, and I update the driver. then Voila!!
Thanks All..
Try wifi file explorer gives you the ability of seeing your sd card through your ip address you'll find it on the play store
sent on my Evil Evo running the so called developers kernel
Hey, just thought I'd register an account because I stumbled upon this thread because I had the same issue verbatim and I managed to get it working.
I ended up using the USB 3.0 ports on my desktop and suddenly it picks up my g2x without fail everytime. With that said, I'm lead to believe that perhaps its an issue of power. Maybe the USB 2.0 ports you're using simply aren't providing enough power. Not sure what its worth or if my issue was something unrelated but maybe that bit of information is something to work with. =)
Found another solution that fixed the problem for me.
If you are using Windows XP, log on as an Administrator and open Device Manager
Select View > Show Hidden Devices
Scroll down to Storage Volumes, and expand
Right-click on each entry and select Update Driver.
This fixed the problem for me!
Hi everyone, this is my first post requesting help.
My skyrocket charges with the usb port but wont connect. I tried a darkside wipe, format of system data cache emmc and reflashing many roms. I want to use odin and try to use stock.recovery and rom to see if it works. I enter download mode and it still wont connect. I reinstalled kies and still doesnt work. Its not my computer cause my t989 galaxy s2 connects and these two phones are nearly identical.
Running ics real thing 4.2 v9 cwm touch by realsk8tr
If possible, try another computer.
I have the same problem with mine. This is a new problem that just started a couple weeks ago. Mine seems to be a hardware problem since it won't recognize USB connection in CWM, Odin, the stock rom, or my current Sky ICS rom.
I'll flash back to stock and send it back for warranty repair once I get another phone to use. I have a contract renewal coming up in May, so I'll do something then (I bought this one off contract, so I have to send it to Samsung)
Its a real pain because I have to transfer everything wirelessly between to/from my laptop.
SnackCracker said:
I have the same problem with mine. This is a new problem that just started a couple weeks ago. Mine seems to be a hardware problem since it won't recognize USB connection in CWM, Odin, the stock rom, or my current Sky ICS rom.
I'll flash back to stock and send it back for warranty repair once I get another phone to use. I have a contract renewal coming up in May, so I'll do something then (I bought this one off contract, so I have to send it to Samsung)
Its a real pain because I have to transfer everything wirelessly between to/from my laptop.
Click to expand...
Click to collapse
It is a new problem that occured after using the ics leak. I cant believe there isnt a solution. Can you link me to a zip method that will return me to stock GB without the use of odin? And can i send my skyrocket in for warranty replacement? I never got insurance on it, i brought it in november from att nyc. This skyrocket also gets dev/block errors upon format. Any ideas guys?
FeRoCiiOuS said:
It is a new problem that occured after using the ics leak. I cant believe there isnt a solution. Can you link me to a zip method that will return me to stock GB without the use of odin? And can i send my skyrocket in for warranty replacement? I never got insurance on it, i brought it in november from att nyc. This skyrocket also gets dev/block errors upon format. Any ideas guys?
Click to expand...
Click to collapse
What radios have you flashed? Also did the problem just happen after a flash or appear out of nowhere?
Just for the heck of it try uninstalling kies, the drivers should stick. Sometimes that'll do the trick
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Mine happened while I was still stock/rooted. I had changed nothing for several weeks. It just stopped recognizing when it was connected to USB. I have tested on multiple computers and tested another sgs2 on my laptop. The problem is definitely with my phone. No other computers recognize my phone is connected, phone won't mount USB, etc. Yet other phones work fine when connecting to my laptop.
I even flashed back to stock GB 2.3.5 , etc. Its not an ICS issue since this happened prior to flashing ICS (it actually went tits up in March prior to the leak).
I have a GB 2.3.5 Nandroid backup I'll flash before sending it to Samsung.
Samsung warranty is good for one year. AT&T will only do a 30 day exchange type warranty. Anything after 30 days has to go back to Samsung repair.
My only concern is without a USB connection I can't flash to the stock recovery. I can flash to stock GB and unroot and clean it up on the ROM side, but it will still have CWM recovery. Oh well.
The way I see it this is definitely a hardware issue. Samsung should fix the hardware problem regardless of the recovery software.
SnackCracker said:
Mine happened while I was still stock/rooted. I had changed nothing for several weeks. It just stopped recognizing when it was connected to USB. I have tested on multiple computers and tested another sgs2 on my laptop. The problem is definitely with my phone. No other computers recognize my phone is connected, phone won't mount USB, etc. Yet other phones work fine when connecting to my laptop.
I even flashed back to stock GB 2.3.5 , etc. Its not an ICS issue since this happened prior to flashing ICS (it actually went tits up in March prior to the leak).
I have a GB 2.3.5 Nandroid backup I'll flash before sending it to Samsung.
Samsung warranty is good for one year. AT&T will only do a 30 day exchange type warranty. Anything after 30 days has to go back to Samsung repair.
My only concern is without a USB connection I can't flash to the stock recovery. I can flash to stock GB and unroot and clean it up on the ROM side, but it will still have CWM recovery. Oh well.
The way I see it this is definitely a hardware issue. Samsung should fix the hardware problem regardless of the recovery software.
Click to expand...
Click to collapse
Did you try a different cord? I had the same issues with my epic on sprint... Samsung had crappy USB cords at the time
Sent from my SAMSUNG-SGH-I727 using XDA
traumaj said:
Did you try a different cord? I had the same issues with my epic on sprint... Samsung had crappy USB cords at the time
Sent from my SAMSUNG-SGH-I727 using XDA
Click to expand...
Click to collapse
I guess I should have stated I have tried about 6 different cords.... I am a Systems Admin, so I've tried all the obvious fixes. It just absolutely will not recognize a USB connection anymore. Also, none of the computers recognize that a USB device has been connected.
It's definitely something wrong with the USB on the device.
SnackCracker said:
I guess I should have stated I have tried about 6 different cords.... I am a Systems Admin, so I've tried all the obvious fixes. It just absolutely will not recognize a USB connection anymore. Also, none of the computers recognize that a USB device has been connected.
It's definitely something wrong with the USB on the device.
Click to expand...
Click to collapse
you're gonna have to send it to Samsung for repair then.
I did flash the note modem once maybe my efs is corrupt
No, it's not that. It's hardware. It's almost certainly a cold solder joint. Must be a bad batch of I727s out there, mine's doing the same thing.
Sunday, I had a 30 minute call. After, I noticed the phone would charge, but couldn't get the computer to see it as a USB device. Last night, after an hour long call, I tried it and it worked. Managed to get it into download mode, flashed the stock .tar with ODIN, and got back to stock. About five minutes after that it started failing again (charging but not connecting, etc).
I'm using my T989 as a charger. If you can find a way to charge the battery, what I'm testing now might work. [EDIT: I re-read the OP and you have a T989 as well so you're set!] I'll post back. I set up a call to a test number (909-390-1390 is a 1Khz continuous tone) and placed the phone on the back of my video card with the USB cable connected. If it connects, we'll know this works for heating the phone up enough to temporarily 'fix' the cold solder joint.
But my skyrocket charges perfectly, via wall charger and usb, i have no need to use a external charger
You may not have the same issue as I have. I will note that as mine degrades it'll start acting as though I'm repeatedly unplugging it (PC rapidly going through USB connect/disconnect cycles, etc), then it'll still show that it's charging although the PC no longer recognizes it, until finally it acts as though the USB does nothing at all. The hotter I get the phone, the longer each stage takes.
Im just concerned that cwm will bone you from Samsung. one crazy idea is force brick so it doesn't turn on at all if they can't see recovery then you can anyways claim power failure
Sent from my SAMSUNG-SGH-I727 using xda premium
Mobile Odin pro with stock recovery(flashes over cwm)? May just be crazy enough to work. Stock recovery tar is in the forum somewhere, I used it for my other skyrocket
Sent from my SAMSUNG-SGH-I727 using xda premium
mahausrath said:
Mobile Odin pro with stock recovery(flashes over cwm)? May just be crazy enough to work. Stock recovery tar is in the forum somewhere, I used it for my other skyrocket
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
How is that possible? I tried using mobile Odin and iT says my SR is not supported.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I read, I see, I understand
This is a good thread. My skyrocket is a used one from Texas. Won it on Ebay. Shipped out quick. Nice unit except it did exactly what I see described here.
It worked great the first day as a stock ice cream sandwich or whatever you call the ATT skyrocket software package Android 4.0 something. The USB hookup started getting flaky the more I used it, it would disconnect. It was unhooking, and I'd click to "copy files to PC" button again and again. It made rooting it a real challenge.
As if getting your arms around "Odin" wasn't intimidating enough...
I thought it might be from being jiggled, so when I was stashing the last of my downloads to flash CM9, I was careful to have it on a surface when I gently touched the screen and got all the files copied I wanted, and the phone, computer, and data cord left untouched, appeared to "work" ahead of the epic fail.
After I flashed the new CM9 from (wow thanks team chopsticks!) the USB is not recognized either in the skyrocket nor the computer, nothing. It shows charge, that's it.
I intend to get a USB reader for the microchip as a work-around. The phone screams. This is my second skyrocket and the new CyanogenMod 9 is the love I've been looking for. At last, a phone that can bring up a gallery full. My first skyrocket had trouble when the 32 GB microchip approached full. This one flips the 20 GB worth of pages full of folders up like nothing flat.
Also, interesting detail on this used Ebay phone... the first thing I noticed is you can't power it off. The seller shipped it with the battery removed. I tried plugging it in, leaving it unplugged, this i727 just will not power down. I do love the touchwiz recovery, and how you can select to reboot and then choose to boot into recovery. That part worked nicely and I am over all happy.
I know its late replay but I got solution!
I had same prob all i did was took toothpick stick it inside phone USB connector thing and pushed it little bit up and now it works perfectly FINE!
Yes the toothpick fix does work. Had the same problem with mine. Read about using the toothpick to fix this problem from a post back in December of last year. Don't pry up too much and break the toothpick off inside. A little twist is all it needed on mine. Noticed some dirt and grime came off on the toothpick. Maybe this helped clean it as well
Sent from my SGH-I727 using xda app-developers app
I've had my nexus for a while, soon to be going on a year and I haven't been able to mount it to my computer for, I'd say like 4-5 months? It randomly just stopped working one day. It'll still charge when I plug my phone in. I've checked NStools and fastcharge is unchecked. I've cleaned the port a couple times. I still can't figure out why it won't mount. I don't think it'd be a hardware problem either because it still charges. I'm rooted and my bootloader is unlocked, I've also tried tons of different roms to see if that was the problem. It won't even mount through recovery, but like sometime last month it randomly mounted one time and It never did after that. I've spent countless hours on google trying to figure it out. Can someone PLEASE help me?
go into phone and dial *#*#8778#*#* and check if UART is modem, and USB is PDA.
If it's not, that's your problem.
If that doesn't work, flash a different kernel
UART is "PDA" but whenever I select "Modem" it changes back after I hit the back button.
I also tried two different kernels. Franco and Matr1x.
maybe you have encryted your phone?
Same exact thing happened to me. U think its an issue with Samsung phones.
Sent from my Nexus S 4G using XDA
Actually yeah, I've read up that it happens to the sgsII sometimes too.
qetuol said:
maybe you have encryted your phone?
Click to expand...
Click to collapse
How could I un-encrypt it then?
fr3dw4rd said:
How could I un-encrypt it then?
Click to expand...
Click to collapse
Factory reset
Sent from my ice cream powered Nexus S
Is their anyway I can save all of my phone data though?
fr3dw4rd said:
Is their anyway I can save all of my phone data though?
Click to expand...
Click to collapse
You can do a Nandroid, but it will always be encrypted, so not really
Sent from my ice cream powered Nexus S
Uninstall all of your Windows 7 USB drivers. Reboot computer, and connect Nexus S using USB. I find it best to connect through CWM recovery, by mounting your USB storage. Let your computer install the drivers, and then enjoy! It should be perfectly functional after that.
It's only Windows 7 that it does that on. I've tried computers with Windows XP before too, and my school Macs.
Try this:
http://nexusshacks.com/nexus-s-hacks/how-to-install-nexus-s-windows-usb-drivers/
That happened once to me, then I realized I was using an "only charge" USB cable from a car kit I bought. Using the original cable fixed the problem.
Hey guys,
Ive been trying to fix my issues for the almost 2 days. i was trying to get UMS storage working using the tools that are around (in xda) and scripts, it was kind of hit or miss, somehow i lost my usb drives (i think the phone lost its hardware id somehow) bottom line i need my usb connectivity as that is the way i use the phone the most. i can still go into recovery, i flashed back into my nandroid but it didnt fix the driver issue, then tried new JB rom and still broken, almost like its the PC (i did try diff cables that use to both work) i literally must have flashed EVERY driver known to man and did fresh no driver installs, also tried using pc kies a couple of times so i have no clue.
if i hook up the phone to pc i get a usb device not recognized, adb has no connectivity and i tried manually loading the drivers but its like the phone doesnt know wtf to do because some adb interface drivers loaded it up (not anymore) but it would say it had error 10 ("device cannot start") and error 43.
upate. fresh copy of windows didnt help also the nexus has no issues on all the cables
Bump
Any ideas ? I cleaned the plug, used blow drier to heat the board up as suggested by a thread, reinstalled windows, kies, tried booting in download mode nothing worked. I almost sure my hardware actually lost its id. Is hwid contained in flashable portion? I know its not ROM data maybe nv items or anything else
It sounds to me that the USB connector on the phone is fried. I had the almost the same identical issue on a gs2. I tried 3 computer and no luck. So I broke down and had to send it in for repair.
Sent from my SCH-I535 using xda app-developers app
evolishesh said:
It sounds to me that the USB connector on the phone is fried. I had the almost the same identical issue on a gs2. I tried 3 computer and no luck. So I broke down and had to send it in for repair.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Yea I kind of think that could be it too but was wondering if it is possible to flash the hwid portion or not. BTW any1 done a micro USB replacement ? Looks like it would be hard as **** and I don't have insurance. I suspect it to be bad though cause the stupid mhl adapter is finicky as hell too
martirw said:
Yea I kind of think that could be it too but was wondering if it is possible to flash the hwid portion or not. BTW any1 done a micro USB replacement ? Looks like it would be hard as **** and I don't have insurance. I suspect it to be bad though cause the stupid mhl adapter is finicky as hell too
Click to expand...
Click to collapse
Can you get Oden to recognize the phone? I was in luck, the phone was still under warranty from Samsung. And they fixed it for me for free.
Sent from my SCH-I535 using xda app-developers app
evolishesh said:
Can you get Oden to recognize the phone? I was in luck, the phone was still under warranty from Samsung. And they fixed it for me for free.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Neg PC won't recognize phone at all. I am conflicted I honestly think there is something to the hwid issue. Is that flashable?
martirw said:
Neg PC won't recognize phone at all. I am conflicted I honestly think there is something to the hwid issue. Is that flashable?
Click to expand...
Click to collapse
You might want to use mobile Oden from market and try to flash the stock Image and return the phone to factory. You do have a backup of your stock rom? Right!
Sent from my SCH-I535 using xda app-developers app