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[Q] Display going bad on my Infuse 4G

Hi to all this morning,
I spoke to the local AT&T manager about my phone. The lock screen numbers and letters are "burned" on to my screen. Every time I go to a "light backround, I can see the month, time and "phone locked". The manager told me to call AT&T service. I called the 800 number and was told I have to do a "hard reset" on my phone for the warranty procedure. I have an "unlocked", "rooted" phone. Will a hard reset unroot and lock my phone?
Do I have to "unroot" and "lock" my phone before calling them back?
Any help would be greatly appreciated.
Kind Regards,
Jim

Before u return the phone to store, I would strongly recommend restoring to how it was when you got it (stock).

How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium

Google?
Or use the search button?
Its in the dev section......????
Sent from my SGH-I997 using XDA Premium App

JimJep said:
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Look for gtg back to stock or h8's back to stock. They both utilize Odin. Just read the op and you should be fine. Let me know if I can help.
Sent from my SGH-I997 using xda premium

Trying to unroot and lock my phone using gtg
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim

JimJep said:
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
Click to expand...
Click to collapse
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!

So you tried to odin back to stock and it doesn't work?
Sent from my SAMSUNG-SGH-I997 using xda premium

Erik_T said:
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
Click to expand...
Click to collapse
More questions,
It did not seem like it wiped everything off. auto reboot was checked and fast reset was checked.
first block on top left is green and says passed time 4.49

Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim

JimJep said:
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
Click to expand...
Click to collapse
No problem. Glad that I could help. And do push the issue. Right to the manager if they still won't take it. Or you could try calling them and eventually you will find one rep who is willing to push it through. Either they will be dumb and don't know what they are doing or they will know where you are coming from and help get it returned. If not, and you are still under warranty you might be able to send it back to Samsung and see what they will do about it. Good luck!

i believe if its under 30 days they take it back on the spot and exchange it for you.. if not they might ask you if you have insurance on you phone and send it out to a authorized ATT repair store... just my expierience...

bricked phone?

okay so i think i bricked my phone. its very strange like my usb got turned off but i have only installed infuse 4g roms so i have no clue how that could happen
anyways it will boot to the samsung logo and nothing else. even with a jig i made and tested on my friends nexus s (and every button combo for download/recovery)
any ideas? before i tried to reflash i was getting some weird problems like my phone would charge in sperts as if i was continuously pluging and unplugging the device. and i couldnt use the usb to transfer files

infectdsniper said:
okay so i think i bricked my phone. its very strange like my usb got turned off but i have only installed infuse 4g roms so i have no clue how that could happen
anyways it will boot to the samsung logo and nothing else. even with a jig i made and tested on my friends nexus s (and every button combo for download/recovery)
any ideas? before i tried to reflash i was getting some weird problems like my phone would charge in sperts as if i was continuously pluging and unplugging the device. and i couldnt use the usb to transfer files
Click to expand...
Click to collapse
Read another I bricked my phone thread.
Thanks.
Sent from my SAMSUNG-SGH-I997 using Tapatalk

i have read countless but thanks for your input. i have not seen anything helpful. the only things close were known 100 percent to be a bad usb and not for this model phone. but regardless i believe i will be getting a new one in the mail shortly but i believe someone should maybe make a tutorial on replacing the micro usb inside the phone. although no way of knowing if that was the problem or not. hopefully they wont be billing me after they realize my phone was rooted with miui

USB Storage can't be turned on

So I got an incident with my phone, if you wanna now about it, its at my sig, but the thing is that I dunno why or how, sometimes my computer does recognizes my phone and display the Turn on USB storage option at the notification bar, but each time I try to turn it on it just wont work. Attached is a logcat whenI try to enable it, maybe someone could tell me why it wont work.

What rom are you running for those off that are on the xda application?
Sent from my LG-P999 using xda premium

Normally I got two nandroids a GB based one and an ICS based one, right now Im using both Eagle's Blood 2.3.7 v2.8 and ICS 4.0.3 Build 1. But I had this problem since... always. I'm a flashaholic so i have tested actually every rom from stock 2.2.2 to beta 4.0.3... I even have a nandroid of my original ROM (the one that came with it when y bought it and rooted it) and not even there works. The only clue i have right now is that only if I disable USB debugging it will randomly connect.

This may sound dumb but have you tried a different usb cable? I had the same problem and tried my girls and my phone was able to connect each and every time. another thing I noticed with my phone is that it sometimes won't connect using windows 7...xp no problem but 7 it plays hard to get.
Sent from my LG-P999 using XDA

No man, doesn't sounds dumb, actually if you read the "issue" background on my sig, you'll notice that I have made all those steps... its not a big deal, there are SDCard Readers and the bluetooth but... itw not the same.
Sent from my LG-P999

Ok but my bad I can't see your sig since I use the app most of the time. Yea its not the same
Sent from my LG-P999 using XDA

Holy Mother of God! I did it! In one of those "random" times my comptuter recognized my phone I just pulled out the batt unplug/plug again the cable, keeping both vol buttons pressed and it reconginzed the APX decive! Then all I had to do was NVFlash again, restore the stock 2.2.2 Nandroid i had somewhere and play a bit with the USB mount/debbug options, flashed both storages (using gparted for the microSD) and it works! Now have to restore everything to my SD and reflash latest cm7...

Nice!
Sent from my LG-P999 using XDA

Talked too early, if. I restore my nandroid the issue continues... -_____- Gonna try doing everything again...
Sent from my LG-P999

Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.

CaptMorganz said:
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
Click to expand...
Click to collapse
Make sure usb debugging is turned off.
Plug in the phone, enable usb storage.
Right click on the phone drives in the explorer and click on eject.
Turn off usb storage.
Unplug and plug in again.
Enable usb storage.
Drives should work now.
This did it for me. Since then if I remember to eject before unplug I haven't seen any issues.
Sent from my LG-P999 using XDA

Thanks for the reply, I'll give that a shot.
Curious though, when yours was having problems, did windows detect anything? For instance, when I plugged mine into my co-workers pc there are zero pop ups about new hardware detected.
Sent from my LG-P999 using XDA

I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.

Not working after install RemICS 1.3.2
EEngineer said:
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Click to expand...
Click to collapse
Hi, this problem occur to me after I've installed RemICS 1.3.2 ROM (CM9 based), I did follow the installation steps from beginning, when the problem occur, I did re-flash the same ROM several times, but this problem still unsolved.
I did try all recommendations (blow out dirt, disable usb debugging etc) but still not success.
This ROM should able to detect USB when phone connected with PC, but somehow I don't know why. Any experts recommendation?
________________________________________________________________________________________________________________
Ok, I just found the problem. I can hear now the tone of PC detected USB when plugged-in, and I update the driver. then Voila!!
Thanks All..

Try wifi file explorer gives you the ability of seeing your sd card through your ip address you'll find it on the play store
sent on my Evil Evo running the so called developers kernel

Hey, just thought I'd register an account because I stumbled upon this thread because I had the same issue verbatim and I managed to get it working.
I ended up using the USB 3.0 ports on my desktop and suddenly it picks up my g2x without fail everytime. With that said, I'm lead to believe that perhaps its an issue of power. Maybe the USB 2.0 ports you're using simply aren't providing enough power. Not sure what its worth or if my issue was something unrelated but maybe that bit of information is something to work with. =)

Found another solution that fixed the problem for me.
If you are using Windows XP, log on as an Administrator and open Device Manager
Select View > Show Hidden Devices
Scroll down to Storage Volumes, and expand
Right-click on each entry and select Update Driver.
This fixed the problem for me!

[Q] Phone isn't mounting to computer, but will charge! Please help!

I've had my nexus for a while, soon to be going on a year and I haven't been able to mount it to my computer for, I'd say like 4-5 months? It randomly just stopped working one day. It'll still charge when I plug my phone in. I've checked NStools and fastcharge is unchecked. I've cleaned the port a couple times. I still can't figure out why it won't mount. I don't think it'd be a hardware problem either because it still charges. I'm rooted and my bootloader is unlocked, I've also tried tons of different roms to see if that was the problem. It won't even mount through recovery, but like sometime last month it randomly mounted one time and It never did after that. I've spent countless hours on google trying to figure it out. Can someone PLEASE help me?

go into phone and dial *#*#8778#*#* and check if UART is modem, and USB is PDA.
If it's not, that's your problem.
If that doesn't work, flash a different kernel

UART is "PDA" but whenever I select "Modem" it changes back after I hit the back button.
I also tried two different kernels. Franco and Matr1x.

maybe you have encryted your phone?

Same exact thing happened to me. U think its an issue with Samsung phones.
Sent from my Nexus S 4G using XDA

Actually yeah, I've read up that it happens to the sgsII sometimes too.

qetuol said:
maybe you have encryted your phone?
Click to expand...
Click to collapse
How could I un-encrypt it then?

fr3dw4rd said:
How could I un-encrypt it then?
Click to expand...
Click to collapse
Factory reset
Sent from my ice cream powered Nexus S

Is their anyway I can save all of my phone data though?

fr3dw4rd said:
Is their anyway I can save all of my phone data though?
Click to expand...
Click to collapse
You can do a Nandroid, but it will always be encrypted, so not really
Sent from my ice cream powered Nexus S

Uninstall all of your Windows 7 USB drivers. Reboot computer, and connect Nexus S using USB. I find it best to connect through CWM recovery, by mounting your USB storage. Let your computer install the drivers, and then enjoy! It should be perfectly functional after that.

It's only Windows 7 that it does that on. I've tried computers with Windows XP before too, and my school Macs.

Try this:
http://nexusshacks.com/nexus-s-hacks/how-to-install-nexus-s-windows-usb-drivers/

That happened once to me, then I realized I was using an "only charge" USB cable from a car kit I bought. Using the original cable fixed the problem.

[Q] Unpleasantness... Bricked phone?

So, while I'm no expert I'm not new to rooting and flashing. Did it quite a bit on my older Droid Inc 1, and have performed a few on my new SG3.
I have 3 backed up ROMs on my SD, Synergy, Beans and CM10. I was running Synergy and decided to give CM10 another shot to see if I could figure out what was killing NFC. So, flashed it up with ROM Manager (Used Odin previously) and everything went swimmingly. ROM was running, NFC was working, all my apps were reinstalled, no problems.....
Decided to see if I could get Wallet working on this install, so flashed it in, made the changes to build.prop and rebooted.
Heeerreeee's where the trouble started. Part way through the reboot the phone just shut down. Completely. 100%. Dead.
I had 87% battery when I started so it 'shouldn't be a battery problem. No power, no LED when I plug in the charger, no vol-up, home, power to get into recovery.
One interesting thing did happen while I was trying to get the phone up, I removed the battery for a bit, and plugged the USB cable in and got a red charging light. Put the battery back in, light still there. 1 minute later, light goes off and still nothing happening with the phone at all.
Anyone have any ideas beyond all the stuff I've given a shot to?

Will it show up when plugged in on your CPU?
Sent from my Nexus S 4G using xda app-developers app

nexus995743 said:
Will it show up when plugged in on your CPU?
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
Unfortunately not. Only thing that seems to show up is in the device manager, a QHSUSB_DLOAD device that's banged.

Hmmmm
Sent from my Nexus S 4G using xda app-developers app

nexus995743 said:
Hmmmm
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
Well, I called Verizon and they've shipped me a replacement. I guess throwing all my bit and pieces into a new main body should work fine...

Oh no. Another one sending a phone back because of rooting. That's why they lock bootloaders.
Sent from my Galaxy Nexus using xda app-developers app

+1

Have you tried borrowing someone's battery to see if you can also least boot? I have four samsung batteries for the S3 and would consider sending it to you before getting a replacement. I think the cost of a battery is $3 on Amazon.
Sent from my SCH-I535 using xda premium

The reasons were different but i had the same thing happen to me, my phone wouldn't boot, wouldn't show up in the computer. Nothing, i tried my wife's battery, no change there either. I left it on the charger overnight and tried turning it on in the morning and after messing with it it came back on. Haven't had an issue since. Don't know what caused it, the phone just freaked out, turned off and wouldn't turn back on.
You can also try the resistor trick to see if that will bring your phone back. Here is a cheap way to do it.
http://hackaday.com/2012/09/03/saving-a-bricked-phone-with-a-pencil-lead/ Otherwise you can go to radio shack and pick up a resistor.
If Verizon sends you your phone back cause you messed with it, there is a brick repair service for like $60 bucks PM for the link if it comes to that.

Congrats on the new phone
Sent from my Nexus S 4G using xda app-developers app

nexus995743 said:
Congrats on the new phone
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
hehe.. I can't say I was pleased with having to go that route, (can't stand being defeated by electronics) but all in all I can't imagine a simple software change causing the entire unit to just go dead. Not booting properly, or locking up and such, sure... but not just dead.
By this morning I had tried another battery (a friend has an SG3 also) to no effect, but I didn't try leaving it plugged in overnight. I did check the battery with an external charger I have and it was showing fully charged....
So, I'll get a replacement and stay away from CM10 at the very least.
**ihavenewnike - Not sure why you're on an android developers forum really...

Ok, so the new phone got here at about 12:30. Plugged all my stuff into it and it fired right up.
Rooted and unlocked it, put my latest Synergy backup (1 day old) on the SD card and restored it.
Ahhhh... It's just like it never left. :victory:

keno1964 said:
Ok, so the new phone got here at about 12:30. Plugged all my stuff into it and it fired right up.
Rooted and unlocked it, put my latest Synergy backup (1 day old) on the SD card and restored it. . .
Click to expand...
Click to collapse
. . . and then the display went black and it wouldn't power on! What the heck?!
. . .
Oh, sorry: I was just imagining a funny ending to this topic.
- ooofest

ooofest said:
. . . and then the display went black and it wouldn't power on! What the heck?!
. . .
Oh, sorry: I was just imagining a funny ending to this topic.
- ooofest
Click to expand...
Click to collapse
Don't like you.......

Same thing happened to me when I tried to mess with the NFC hack on my SGS III.
What saved me was a USB Jig I happened to have handy when I...accidentally... soft bricked a friend's Samsung Captivate a few months back. The USB Jig is used to put the SGS III into download mode when all else fails that tiny little gadget saves the day.

tekrhino said:
Same thing happened to me when I tried to mess with the NFC hack on my SGS III.
What saved me was a USB Jig I happened to have handy when I...accidentally... soft bricked a friend's Samsung Captivate a few months back. The USB Jig is used to put the SGS III into download mode when all else fails that tiny little gadget saves the day.
Click to expand...
Click to collapse
I have looked into those and will most likely make one very soon. (I think I have everything I'd need, just may need to cobble some resistors together).
Couple of things I noticed throughout this 'process', regarding the CM10 (9-15 nightly) ROM, NFC and google wallet....
At first install of CM10 I noticed that NFC was active and working normally. It could read my tags without issue. After Wallet was installed though, NFC disappeared. It wasn't just disabled, it simply wasn't there any more. It was after noticing this that I decided to reboot, at which point my original problem started.
The reboot never came close to completing though, it shut down before it actually made it to the 'boot' phase, as in, while it was shutting down.
The actual cause of the power off is still a mystery to me, as I can't see a simple app change causing hardware failure.

So you bricked your phone, just like a few of us did yesterday.
What did you call Verizon saying in order for them to send you a new phone?

AB_ said:
So you bricked your phone, just like a few of us did yesterday.
What did you call Verizon saying in order for them to send you a new phone?
Click to expand...
Click to collapse
I told them what happened, just left out a few bits of info.
"I rebooted it, and it never came back on." and that was that.

Nice.
I should have gone that method, but ended up paying for the repair service from MobileTechVideos

A friend has the qhsusb-dload showing up as well.. phone won't turn on.. flashed a bad kernel or rom I forget which.. red light comes on.. that's it.. its a Verizon i535 .. tried the resistor jig and nothing happens.. any ideas to fix?
---------- Post added at 12:03 PM ---------- Previous post was at 11:59 AM ----------
Guess he had aokp rom then flashed neak kernel and that's when it died..