[Q] Email freezes on WiFi - RAZR HD Q&A, Help & Troubleshooting

I'm complete new to android....have only had the phone for a couple of weeks. Ever since I got it I have a problem with my email. Hoping someone could help....I've searched everywhere for an answer and can't find anything....if it's been covered and I missed it I'm sorry maybe someone can point me to the correct thread.
I have a Roger's RAZR HD XT925, I use it on the FIDO network....My email works perfect as long as I'm on H+ or LTE. Also works perfect on my WiFi at home and at the office. Until I go into work in the AM, it works perfect all day....then I get home around 5:30PM and I check my email and it say can't connect....First I double checked all the settings....everything was correct but still wouldn't connect. If I turn off wifi it works perfect again. As soon as I connect to wifi...it can't send or receive emails again. Everything else works perfect, browser, google play etc etc. I have 4 email accounts set up....Personal, 2 work accounts and one hotmail (for junk)....only one that works is the hotmail.
Here's the kicker....if I shut off the phone and turn it back on everything works perfect again. Until the next day, after I come home it connects to my wifi and again email goes numb....what gives??? I now know to just shut off the phone and turn it back on....but that just seems annoying....there must be something I'm missing. I already tried resetting the router settings...I even downloaded new firmware for it and restored settings to factory. I've deleted the accounts and set them back up a few times....without success....it still happens. Any ideas??? I don't think it's my wifi at home cause everything works perfect after the reboot....
Any help is much appreciated.

Ok...no one has the same problem I take it....I even brought home a different router to rule that out...still the same thing after I come home after work as soon as it connects to wifi my email doesn't work until I reboot the phone....I guess I'm gonna have to learn to live with it....maybe Hourly Jelly Bean will fox the issue.
Sent from my XT925 using xda app-developers app

Related

tmobile uk email issues

Ok 2 days ago I started to have a problems with email on my kaiser, it just displays error synchronizing and thats it, opera, ie, weather works fine on gprs, 3g and hsdpa but email simply doesnt work...
I've rechecked settings 10 times, soft reseted 10 times and nothing...
its runing l26 rom but I don't think it matters because it was working fine for a long time before and just suddenly stopped. the only thing that has changed that morning is that I tried Android on it but it shouldn't affect anything after soft reset, am i right?
any ideas?
in account set-up go to "advanced server settings" and make sure "network connection" is set to T-Mobile internet instead of "the internet".
any good?
no luck, one account was set as internet, other as tmobile internet and none worked, changed both to tmobile internet but still no joy...
strangest thing is that if i turn on wifi it works instantly, just over gprs... could tmobile restrict pop/smtp/imap traffic on my account? but on the other hand if that would be the case i think it would even try to connect and time out but now it just displays error instantly when i select send/receive....
have you tried changing settings to t-mob internet and then soft reset??
it sounds like the exact problem i had setting up my new diamond and that was the culprit.
does the "error syncronising" come up as soon as you send/recieve? or does it try to connect first?
yes, i have done soft reset after changing settings. error synchronising comes up as soon as i press send receive, and then second later popup baloon msg that cannot connect with these settings, please review settings and try again....
ultimately if i cannot get this to work before next week I'll slam new rom on it and see if it works...
all i can suggest is to delete accounts and start again?
Not to rub it in but ive just done a send/recieve on mine using t-mob internet and its working fine so at least you know its a handset problem!!
thanks for a little brain storming... i did add one new account from scratch before posting here and it hasn't solved the problem.
i think it must be a software glitch... i planned to update to a newer rom anyway so I'll just do it next week...
Gosh, Ihope it won't happen to me..
just a follow up to this problem, yesterday, for no apparent reason my emails started working again, I woke up in the morning, quick look at my mobile and hey presto! 17 unread emails... very bizzare... maybe tmobile had some networking issues locally but I'll never know...

Wifi problem just reared its ugly head after 48 hours with official Froyo

I may have bragged too soon on good ol' official Froyo. I had a smooth install and the only problem I've noticed is the messed up Quick Office deal like most others. Today I just had another problem start.
I've been using my secured home wifi network fine, but for some reason the Captivate will no longer connect to it. I've tried doing a battery pull, turning the phone off and back on, and even completely removing the home network from the list and then putting it back in. I'm sure the password is correct. It just sits there, saying "Obtaining IP address". It retries several attempts, and eventually gives up and lists my home network in the list as "Disabled"
This is significant suckage!
Sent from my SAMSUNG-SGH-I897 using XDA App
I had similar problem try unplugging router and plugging back in
Bless your heart! That did it! I just read on the AT&T forums that someone else had the exact same problem and he did a factory reset of his phone which fixed it. I was hoping I wouldn't have to go there
I found an easy solution to the problem. Open Allshare, then you should be good to go.
After opening Allshare, hit connect.
Yes sometimes power cycling the router is all that is needed. I notice this with laptop sometimes too.
kb0npw said:
Bless your heart! That did it! I just read on the AT&T forums that someone else had the exact same problem and he did a factory reset of his phone which fixed it. I was hoping I wouldn't have to go there
Click to expand...
Click to collapse
Yeah that was me...
I tried everything else before the factory reset, but the reset fixed it, now I've got wi-fi with no problems
If you do a factory reset, I realize you have to reinstall all your apps, but what about the ones I paid for? Will I have to purchase those again? I'm thinking of doing one just because I think it will smooth things out and get rid of a couple of weird quirks like the Quick Office icon problem.
kb0npw said:
If you do a factory reset, I realize you have to reinstall all your apps, but what about the ones I paid for? Will I have to purchase those again? I'm thinking of doing one just because I think it will smooth things out and get rid of a couple of weird quirks like the Quick Office icon problem.
Click to expand...
Click to collapse
anything you purchase with your google account is tied to your google account. you dont have to re-buy those...for any phone that you log into your google account.
Has anyone tried my fix? Sure beats having tofactory reset...I'm just sayin.
Sent from my SAMSUNG-SGH-I897 using XDA App
yamabigdog said:
Has anyone tried my fix? Sure beats having tofactory reset...I'm just sayin.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It works, but you have to do it every time, so it's more of a workaround than a fix.
I had an issue with connecting to one of my work wifi routers (would just sit there saying 'obtaining IP address' but never would connect) and could not fix it until I tried using "FXR WiFi Fix and rescue" app from the market. Free app, will erase ALL of your saved WiFi data so make sure you have your passwords for encrypted networks, but this fixed it with one click and a reboot. Seems to connect faster to the networks now as well. I had a similar problem after the previous update that went out OTA and had to reset the phone for that one.
I thought about trying this app, as my wifi issue returned today. I thought I had gotten rid of it by doing the factory reset, but alas it's back. I'm really contemplating a custom ROM more and more every day. I just don't know which one to go with that will provide everything I need. This app sure asks for a lot of permissions, so I'm sort of leary about istalling it.
Welp, I bit the bullet and tried the FXR app. No dice for me. I'm waiting for the wife to get done surfing so I can try a router power cycle. If that doesn't work, I'm looking at my second factory reset in less than a week. Froyo, you suck! I never had wifi issues until I upgraded to 2.2. What I can't understand is, why some of my issues are better, yet some are worse. Is it that difficult for these idiots to figure it out?
Just going to throw something out there, that I noticed yesterday. I'm on a custom ROM, but I noticed some pretty flaky results to my wifi, but only when I was using the modified TouchWiz launcher. The wifi had trouble connecting, and wouldn't sleep. The notification dropdown widget wouldn't control it. Then I switched to Go Launcher EX, and the behavior stopped.
Check another launcher, and see if that makes a difference. Sure, it's a longshot, but I'll be interested to see if the stock TW has the same issue as the modded version.
I was having the same wifi problem after updating firmware to official 2.2 kb1. I used fxr and now wifi connection works great.
byteme2008 said:
I had an issue with connecting to one of my work wifi routers (would just sit there saying 'obtaining IP address' but never would connect) and could not fix it until I tried using "FXR WiFi Fix and rescue" app from the market. Free app, will erase ALL of your saved WiFi data so make sure you have your passwords for encrypted networks, but this fixed it with one click and a reboot. Seems to connect faster to the networks now as well. I had a similar problem after the previous update that went out OTA and had to reset the phone for that one.
Click to expand...
Click to collapse
Seems to have worked great for me. Thank you for the app find!
Hello! I had the same problem wifi and use the "FXR WiFi fix and rescue" program stopped deleting profiles anyone have a solution?

Atrix 2 4G/Internet Issue

So, I have a fully stock Motorola Atrix 2 running 2.3.6. Rooted but stock ROM.
Up top, it has a 4G Icon that is usually blue. However, lately it has been turning white, and my internet doesn't work. I can't get Spotify or Pandora etc to function. I have to restart the phone to get it to work.
Anyone else have this issue?
Not really. Could be a problem with your coverage?
Sent from my locked MB865 on Ice Cream Sandwich.
S2005x said:
So, I have a fully stock Motorola Atrix 2 running 2.3.6. Rooted but stock ROM.
Up top, it has a 4G Icon that is usually blue. However, lately it has been turning white, and my internet doesn't work. I can't get Spotify or Pandora etc to function. I have to restart the phone to get it to work.
Anyone else have this issue?
Click to expand...
Click to collapse
This happens when your phone isn't synced to Google's servers, meaning when they're white, you phone isn't synced with Google, when blue, they are.
http://forum.xda-developers.com/showthread.php?t=1784369
Strange... I phone is sync'd with Google, and my account is set up... I use it on my Nexus7 as well...
As for Network, I usually have 3-4 bars. I use Straight Talk.
Actually, I think you just fixed me!
I'll need a day or so to make sure that it doesn't do it again, but when I wen't in to the battery/data settings, the peak hours was set to turn off data after 30 min of no use. I changed it to always on.
Thank you thank you thank you!
(Now to keep waiting for ICS!!!)
S2005x said:
Strange... I phone is sync'd with Google, and my account is set up... I use it on my Nexus7 as well...
As for Network, I usually have 3-4 bars. I use Straight Talk.
Click to expand...
Click to collapse
You may not be understanding, your phone IS synced with your Google account, that is something different. But, as your phone will cycle through times of being 'synced' with Google's servers, at times, when bars are white the phone is NOT synced at that time to the servers, and when blue the phone IS synced at that time to the servers.
---------- Post added at 10:18 PM ---------- Previous post was at 10:17 PM ----------
S2005x said:
Actually, I think you just fixed me!
I'll need a day or so to make sure that it doesn't do it again, but when I wen't in to the battery/data settings, the peak hours was set to turn off data after 30 min of no use. I changed it to always on.
Thank you thank you thank you!
(Now to keep waiting for ICS!!!)
Click to expand...
Click to collapse
Yeah, that should clear things up for you...
A buddy of mine just had this same problem with his Atrix 2. As strange as it sounds the 4G will not work unless it sees and syncs with your Google account on their servers. In other words the data will not work. I think its a ROM issue not hardware at all. I'm sure another custom ROM or the new ICS will resolve this issue. I hope. The fix he did is as follows:
1. Make sure auto-sync is on.
2. Turn off data(4G)
3. Connect to a WLAN network and let your google account sync with their servers.
4. Turn on the data(4G)
5. Turn off WLAN.
At this point the 4G should turn blue. This is what he did and brought the data service back up. Yes it is a very strange problem I haven't seen with other phones and their ROMs.
I deal with this problem all the time. It's a major pain in the butt. The simplest way to force it to try to sync again, that I've found, is to use the Airplane Mode toggle to turn everything off and back on again. I do this 15-20 times a day. I sincerely hope it's a rom issue and that official ICS will fix it. I'd love to try the leak on for size, but I'm chicken after reading all the issues.

wifi connects but doesn't work

I have a stock Skyrocket (4.0.3-IML74K.CLE5) I am using as a media player. I keep it in airplane mode all the time with the Wifi on connected to my router. Yesterday the Play store started telling me there was no connection even though I was connected to my router. I went to the web and found I could connect to pages, but constantly get security warnings. If I click continue I can go on to see the page. Netflix tells me there is a problem connecting to Netflix. Voice search works fine. Google Voice tells me there was a network error. Facebook says it can't find a secure connection. Gmail says no connection. Zedge works fine.
I have tried four different wifi Hotspots both secured and insecure. I have tried telling it to forget the connections and reconnecting. I have restarted many times, removed the battery, and tried all the frequency bands.
The wifi icon in the notification bar shows a strong connection. And the little arrows light up orange and green to show activity.
I am guessing there is something wonky going on with establishing a secure internet connection, bit I have no idea how to fix it. Any advice is appreciated.
Q&A please
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
How long have you been using the SR? How long have you been having this problem?
Sent from my non-rooted GS2 SR
sly-tendencies said:
How long have you been using the SR? How long have you been having this problem?
Sent from my non-rooted GS2 SR
Click to expand...
Click to collapse
Sorry about posting in the wrong spot.
I have been using it like this for three weeks. The problem started two days ago.
Update: it works again. I don't know what I did to fix it, though. I went through every setting, and did turn off screen lock and unknown sources, bit I doubt that did it.
i figured it out, i had the same problem, the date and time were askew. updated them and it worked just fine ^__^

Odd WIFI issue

Today my Moto G has decided to be painful, I am connected to the WIFI in my home, but I can't access anything outside, any app that needs to use the the net does not work. FB chrome, newspapers etc.
When I switch off the WIFI and go to 3g all works as it should.
Turn on the WIFI and it all stops again.
The odd thing is everything else computers tablets all connect fine on my WIFI?????
Just to top this off it is stock and has been working fine since I have owned it.
But it will connect to mobileedit and transfer data via WIFI????
Am I loosing the plot and going to go down the factory reset or is it going back to the shop?
Any ideas anyone?
Sent from the future
having now looked at the Motorola website and their troubleshooting page.
It seems it was as simple as telling my phone to forget my home connection then reconnecting!
Simple really but not my first action!
Hope this helps someone.

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