Ok 2 days ago I started to have a problems with email on my kaiser, it just displays error synchronizing and thats it, opera, ie, weather works fine on gprs, 3g and hsdpa but email simply doesnt work...
I've rechecked settings 10 times, soft reseted 10 times and nothing...
its runing l26 rom but I don't think it matters because it was working fine for a long time before and just suddenly stopped. the only thing that has changed that morning is that I tried Android on it but it shouldn't affect anything after soft reset, am i right?
any ideas?
in account set-up go to "advanced server settings" and make sure "network connection" is set to T-Mobile internet instead of "the internet".
any good?
no luck, one account was set as internet, other as tmobile internet and none worked, changed both to tmobile internet but still no joy...
strangest thing is that if i turn on wifi it works instantly, just over gprs... could tmobile restrict pop/smtp/imap traffic on my account? but on the other hand if that would be the case i think it would even try to connect and time out but now it just displays error instantly when i select send/receive....
have you tried changing settings to t-mob internet and then soft reset??
it sounds like the exact problem i had setting up my new diamond and that was the culprit.
does the "error syncronising" come up as soon as you send/recieve? or does it try to connect first?
yes, i have done soft reset after changing settings. error synchronising comes up as soon as i press send receive, and then second later popup baloon msg that cannot connect with these settings, please review settings and try again....
ultimately if i cannot get this to work before next week I'll slam new rom on it and see if it works...
all i can suggest is to delete accounts and start again?
Not to rub it in but ive just done a send/recieve on mine using t-mob internet and its working fine so at least you know its a handset problem!!
thanks for a little brain storming... i did add one new account from scratch before posting here and it hasn't solved the problem.
i think it must be a software glitch... i planned to update to a newer rom anyway so I'll just do it next week...
Gosh, Ihope it won't happen to me..
just a follow up to this problem, yesterday, for no apparent reason my emails started working again, I woke up in the morning, quick look at my mobile and hey presto! 17 unread emails... very bizzare... maybe tmobile had some networking issues locally but I'll never know...
Related
Hi all,
I'm hoping someone here can help..
A few months ago i got this phone from 3 on a 24 month contract. Not a bad phone but i'm disappointed it is not working properly as i would have hoped.
I'm using pop3 and gmail (and HSDPA), and works fine most of the time, but certain days it will refuse to send email messages. The following error comes up:
The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try again later.
Tried rebooting, turning off HSDPA switch, moving message into drafts, turning off data in comm manager etc.
It's highly frustrating and i'm to the point where i'd consider selling it. Is this just a gmail/pop3 problem, or something faulty with the phone? I just don't want to send it away for repair if it comes back the same after two months, as it's an intermittent problem that can't always be replicated.
I'd like to know if others are using gmail without a problem (i have i t running most of the day checking every 5 mins).
I've noticed at times the connection will have dropped also, or displays another error: Dialed: The answering modem has disconnected... can't connect.. or something similar.
The GPS also struggles to get a lock while data sessions are running (or at least takes ages).
Thanks in Advance.
bump..
This is a damn annoying problem.
I can't exactly walk into a three shop and replicate the problem 100% of the time, and don't want to send it off for a few months only to get it back the same.
Looks like i should sell it and get a Nokia N82 instead if i can't solve it...
thanks,
Okay, no idea what's going on with my phone here. Whenever I connect to the internet through any application, HTC weather, Opera, streaming radio, not a problem. It connects without issue. However, sometimes I get this message on my screen: http://www.flickr.com/photos/clewis4u91/3737272578/
I have no idea why this comes up. I have no problems connecting! I have automatic weather updates off, Windows Update set to manually check (however it stopped working a month ago anyways), QuickGPS isn't set to automatic either, as well as my email. Something is trying to connect at some point, but isn't able to.
Normally it wouldn't be a big deal for me, however here's why it's bothering me. This has happened TWICE so far in the past week, disconnecting phone calls. This seems to be happening randomly. I was on a phone call, and I didn't hear anyone talking so I looked at the screen, and that message was displayed. The next day, the same thing happened while on a phone call, to a completely different phone number. Soft reset does not solve the issue.
I have done absolutely no changes to my device or it's settings. I can connect to the internet whenever I want, so the connection settings have to be okay? Doing a quick Google search basically showed me that the people getting the same error, were unable to connect altogether, which is not the case for me. I would greatly appreciate any help you can offer. Thanks.
Sorry, I left out some phone information. I'm running on a Bell (CDMA) HTC Touch Diamond on Windows Mobile Professional 6.1 using stock ROM.
I get an occasional error that pops up on my phone. I only started getting this after updating to the Sprint 6.5 ROM. I updated from the factory ROM. Here's a Screen shot of my phone. Just click on the image and you can read the message. Anyone know what this means exactly? How can I correct the cause?
Thanks
Yeah I started getting that error too... weird.. Not sure why but its only intermittent for me..
it means your phone had an issue while dialing to connect to the internet, which is classified as a #777 call.
It usually fixes itself however and you can ignore the message. Only take it seriously if it occurs several times in a minute or two, as it means you have trouble connecting to your data service on the server end (Whereas you cant connect to your carrier's data servers. There are however occasions where you HAVE connected, wont receive this error, but wont have internet.)
Gotta love the complexity. Most of the time its just a false alarm though
anyone know of a regedit to disable that "unable to connect to #777" balloon? it always is there in the morning blocking my g-alarm snooze button.
Strange how it only started happening after I upgraded to 6.5. Granted, I've only owned the TP2 for a couple of months prior to this but I never saw any kind of error messages like that before this. And, now that I think about it, I "think" it only seems to happen when I have my phone plugged into the USB port of my computer. I may be wrong on that but it seems that's the only time I remember seeing it.
Whenever I get this error, I check the "Wireless Controls" settings and invariably have to re-check the "Data Connection".
Where do you find the "Wireless Controls" setting on our phones?
seems like I get the error when its is getting weather update , I increase my time for update for now and I am not getting the error.
Using my sprint htc touch pro 2 in Yemen and going crazy
Hey guys
I'm getting this problem to on my htc touch pro 2 (sprint).
Iam in Yemen and using my CDMA through my sprint htc touch pro 2.
while in Yemen I called customer care of YemenMobile they said :
username: ymobile
password: ymobile
I tried that put the same thing happens!
WHAT SHOULD I DO.
I start to hate my phone. no data, no arabic language and if i send arabic message ,the receipant recieves this ($$$$$$$$$$$$$$$$$$) and I wrote arabic.
help please!
Solve the problem of carrying messages in Arabic and found the attached file to your mobile ...
(This is not device specific errors.)
HTC HD7, used for 2 months. From 2 days ago. basically stopped connecting to WiFi networks with NEW names. As soon as taping on the new network, it goes to 'connection unsuccessful' error instantly. (Not even trying to connect), while my other devices working fine on these networks. The phone is actually able to connect to any other wifi network it had previously remembered (SSIDs like linksys, netgear, even other hotel wifis, coffee wifis,). I have tried at least 10 different new wifi network, the phone simply refused to connect..
Note with 'secured network', phone asks for a password, but as soon as taping 'done', error message appearing straight away (connection unsuccessful, note, if typed wrong password, does give a different error, 'invalid password') and ask to retype password. Note, this is not due to wrong password, the password has been thoroughly tested.)
Any ideas?? I have been travelling a lot with my phone these two months. Like 10 different cities...imagine the number of wifi profiles saved in my phone?? like 100+?? The windows phone give up on me?? Comeon....my iphone has not done that in 3 years....
Additional note, the tested networks are 802.11b/g not n. So should be fine......
Since this HALF BUILT windows phone 7 SW does not have other useful menus that allow me to explore a bit further in the phone. All I can do is just restart wifi, phone.....I do not want to reset..BTW, the SW does not offer reset setting option...only reset whole phone.....?
Possible solution:
1. I have read through this forum. Looks like it is possible to play with the registry files (to remove some of the wifi profiles)?
2. When I get home, I will change my home router to the SSIDs that the phone might have connected to and delete them when they pop up to free some space. This way, I should be able to verify my theory!
If you long press a remembered wifi profile, you get the option to delete it
Yes, of cuz. But u have to let the remembered network to appear in your list in the first place? How do you do that when u r travelling around?
This is just ridiculous.
I am seeking methods outside what I mentioned above.
Waiting for someone to help here...
I have tried to change my home network SSID to those the phone had previously remembered and made some discovery.
Basically the phone is able to connect to thos old SSID given they are unsecured. I was also able to delete those profiles...
However, here is the however, after deleting several old profiles, I still was not able to connect to new wifi network...And what was worse, after restarting the phone, I cannot connect to the previous SSID I have just deleted....
Basically, the phone has stopped accepting new Wifi profiles....This is some serious software bug.
A SW that is full of BUG and no fixes and no one cares...
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I imagine Microsoft tech support would care if you called them.
The only thing you can try is to hard reset.
Sent from my OMNIA7 using Board Express
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I didn't realize we worked for MS. Like most severe smartphone problems, you need to hard reset. If you talk to MS support they will tell you that, if you call the OEm, they will tell you that as well.
edit: and how do you know this isn't device specific?
The OP is correct. There is no way to delete remembered wifi networks without actually being in its vicinity. I have had this problem. Sometimes, a soft reset fixes the problem. Other times, I delete the network, then try reconnecting. Other times, if the router is accessible, a quick power rest fixes the problem. Also, sometimes, connecting to another network, deleting it, and then reconnecting back to the desired network solves the problem.
However, there are times that the wifi simply refuses to connect no matter what.
This looks more like an software problem. But I should not have said it is not a device specific problem 100%.
Till today, I have used Tune to backup my pictures...but have not decided to reset it yet. Cuz a lot of things need to be manually restored..
I think I will wait for the first important update come out and see if that fixes anything.
All of these arises because the OS is like a rush job, a lot of functions and menus simply does not exist.....
My phone still refuses to connect to ANY NEW wifi network. Including the one it remembered (if I delete them)
This problem has not been solved still. Just wondering is any body else having the same problem?
just ride off wp7, go for android htc desire hd,this thred will go for soooooooo many pages until you get solved your problem.please dont waist your time here like me.
This problem has been FIXED with March update!!! Now the phone runs faster and there are heaps of apps. Now I am waiting for flash and skype api etc...
Hi guys,
I'm using moto g for about 2 weeks and everything was fine until yesterday. I will try to explain what I've chronologically. My phone isn't rooted. Android 4.4.2, 174.44.9.falcon_umta.Retail.en.GB, KLB20.9-1.10-1.9
For last few days I was testing some battery stretching apps, such as Juice Defender, 2x Battery, GreenPower and maybe one more, but I don't remember the name.Finally I've bought Juice Defender Plus as that app was something that I needed (control mobile and wifi in an intelligent way, but that's not the point). Before JD I've uninstalled other battery aps (but without reverting their settings to defaults). Then I've installed JD, configured it and started to learn JD with my wifi network, whatever.
Next day I went to work and I'm not sure if mobile network was working or not, but wifi network was ok. Updates, synch, etc. was working well. I've installed 2-3 new apps (don't remember, but it was camera360, total commander with few plugins, and maybe something more). Then I've left wifi network, entered car and connected with mobile network. From this point everything stopped to work. There was no connection to any site, no synch from google, weather, and so on. Icon on top of the screen informed me that connection is online (with H or H+, sometimes worse, but probably it doesn't matter). I've tried to connect with many apps to Internet, but none of them succeeded... I thought that maybe there is something wrong with mobile and after that, when I get back to wifi coverage, everything will rise and shine.
Unfortunately when I get back to wifi zone, phone found new network and connected to it. It doesn't matter what network it is, because few days ago I was working with that wifi net and more on that, laptop connected to that network works like a charm. As I said, connected, data transfer in 3g watchdog shows very little net usage (about 200-300B/s). Can't load web pages, can't sync. The same behavior as in mobile, there is connection, very little data usage, but nothing more, no web pages, no sync, etc..
I've restarted phone many times, entered in airplane mode, removed, cleaned and inserted back the sim card - none helped. I've checked ip, gateway and dns which came from dhcp router in wifi network. Everything was fine, addresses were the "same" as my laptop (beside ip address, which was different). I've checked what's up with JD, then I've disabled it, uninstalled..., checked transfer limit for mobile, turned on and off mobile, wifi in many ways. Checked proxy in browser (chrome).
The result was always the SAME.
in chrome: entered address, page starts to load, nothing shows and stalls, after a little while (tens of seconds) there was a message telling me something like: page is unavailable (I can't remember the right message).
in gmail: sync lasts forever, when I send email (to myself) it popups message about sending, but it disappears in a while, a no new email...
other apps, for example, weather on main screen, sync could last to eternity, and no new data.
Today, after whole day without wifi coverage I went back to wifi zone and tried to connect to it... and all emails, sync, whatsup and so on, updated. I think that, I didn't change nothing, but why wifi started to work? I don't know.
I've checked if mobile Internet works as it should, but without any positive results. In mobile there is the same problem as for a last 2 days...
Does someone know any solution to my problem?
PS: I've even tried to enter ip address of wp.pl host, and then phone redirected me to address: 194.9.223.70/ns/cs/deny.html?trx=...something&tpd=3&ts=somenumber&sid=HTTP_DRSTD&url=...mobile[dot]orange[dot]pl
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
samanderson said:
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
Yes, sms and calls works fine. APN is okey, moment ago I've sent configuration sms for internet apn from my operator. I know that it could be one of my apps, which I've uninstalled, but I don' know which one it was .
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
samanderson said:
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
Checked that, there is only Android device manager (sorry, maybe there is another translation, I'm not using EN lang in my phone) enabled. The rest dev admins are disabled.
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
scott_doyland said:
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
Click to expand...
Click to collapse
maybe it's the easiest way, but I think it's not an option if I want to know what was wrong...
Sounds like one of the apps is the problem, as you already suspect. You may have to concede and do a factory reset:
Settings > Backup & reset > Factory data reset​
Please make some effort... factory reset is not the first thing to do when sth is wrong.
hardtmuth said:
Please make some effort... factory reset is not the first thing to do when sth is wrong.
Click to expand...
Click to collapse
I suggested a factory reset as this then rules out all apps and config you have setup. If the problem still happens after a factory reset then you have narrowed down the problem a lot. Possibly it will just fix it though.
However if you want to find the cause of the issue then factory resetting is not the best thing to do as you say. But you seem to have installed a whole bunch of apps in a short space of time so even if you find the problem I doubt you will be able to find out why it happened, ie which app caused it.
You will maybe fix it but never know what caused it or how to prevent it again.
If you factory reset and it fixes it you can take things more slowly this time, is install apps and configure more slowly until you hit the problem, then its easier to see what caused it.
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
hardtmuth said:
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
Click to expand...
Click to collapse
So those of us suggesting a factory reset were correct then. Had you not reset you would have spent wasted time trying to fix what now appears to be a sim card error. Possibly best not to tell people to 'make an effort' when they are trying to help.