Related
Firstly, my screen does not show visuals. I can still touch the screen and make things happen, but it is just a back-lighted black screen. I have answered calls on it and such. Basically I'm returning it and getting a new one.
Since I am getting a new one, I want to see if anyone ever heard of this problem and to see what the cause of it is, for prevention purposes.
I didn't get it wet (the white sticker in the back is still white.) Though I have flashed PROven ROM to it a couple months ago (it's a great ROM by the way), but could that have messed up my screen?
I also wanted to know since I can't see the screen, would I have to, for warranty purposes, (blindly) reflash to the Stock ROM?
Thanks in advance!
Yeah, you probably oughta return it to stock configuration (good luck on that!). If you're really lucky, that might even fix the problem. Have you done a hard reset yet? Might be worth a try, although it certainly sounds like a hardware problem.
Sounds like the flex cable has gone bad
Exactly same thing happened to me this Tuesday. Luckly I backed up info to memory card using PimBackupV2.8 with remote control software on my PC. With the remote contol tool, I could see everything as if on my phone and icons are clickable.
Hard reset did not fix the issue. I then flashed the shipped official ROM and stock SPL for warranty purpose. Will send the phone to them today for repair.
mine also like that..
from vodafone also..
the things that make me panics is the phone become hotter and hotter.
asdiqa said:
mine also like that..
from vodafone also..
the things that make me panics is the phone become hotter and hotter.
Click to expand...
Click to collapse
Summer is coming...
Sometimes they make updating phones too easy......
The back of my phone often gets hot I have to use the edges to hold it even though it was not a hot day and it is in my pocket.
blank screen
ya so my screen is blank white
but everything else works
i've heard something about this being a faulty "flex cable"
how can i fix this?
thanks so much for your help
how do i fix this???
did you eventually find out how to fix this/???
u ever end up fixing that? how?
thankss
Mine was still in warranty so I rang Vodafone. They sent me a special delivery envelop the following day. I sent it back to them. The following day I got a text message from them saying they got it and was working on it to fix the fault. The next day received another message saying the device was on the way back to me and I should receive it the following day.
Actually they sent me back a replacement
So.. basically.. is this a faulty flex thing?
I had the same problem for the last week until today i was about to buy another one since i dont have any warranty for this one.. I searched google and saw somebody say that just putting a business card between the keyboard and the lcd and then slide it and it works so far
hope it helps everybody
Ack! my Fuze, which I got off eBay a few months back, just went black too.
I'm not exactly sure whether it's the LCD or the flex cable, but the fact that the D-pad backlight also has become intermittent makes me think it's the cable.
So has anyone attempted the flex cable repair themselves? I see you can buy the cable for around $40 and the LCD for around $80 from Hong Kong.
Maybe this is a sign I should just get an Android device.
eelpout said:
Ack! my Fuze, which I got off eBay a few months back, just went black too.
I'm not exactly sure whether it's the LCD or the flex cable, but the fact that the D-pad backlight also has become intermittent makes me think it's the cable.
So has anyone attempted the flex cable repair themselves? I see you can buy the cable for around $40 and the LCD for around $80 from Hong Kong.
Maybe this is a sign I should just get an Android device.
Click to expand...
Click to collapse
Did you end up fixing it? I have the same problem.
same thing happened to me Twice.... in my sleep overnight. I LOOOOOOOOVe my raphael but man this was the last straw
This maybe of some help for those of you with blank screens. I bought a Touch Pro on ebay that had a very dark screen, occasionally you could just make out some icons being displayed. Using Mymobiler showed that the basic system was working, as was the touchscreen. Other symptoms were that the camera would not work and the keypad lighting was intermittent. Sometimes on connection to Mymobiler a dialog box would come up saying there was an error with Microp?!?
Despite cleaning all internal connections and ensuring they were correctly and securely made the problem remained. I then noticed that the small camera used for video calls (in a socket on the main flex cable) looked very dirty and corroded. I removed the camera module and, using a fibreglass brush, cleaned the contacts on both the socket and the camera module. These were very badly corroded with verdigris.
On putting everything back together I was most surprised to find the screen was now working, as was the main camera. Unfortunately the ROM that is loaded doesn't seem to have any facility for checking the front video camera. There are still problems with sound - both the loudspeaker and the headphones seem to be dead and I have not had the opportunity to test GPS, Wifi, bluetooth, buttons, etc, however I will keep working on it.
Hope this is of help to someone.
Hey Chaps,
Wondering if anyone has experienced this one before - my transformer is about 2 weeks old and I've just noticed in the last few days a funny 'unresponsiveness' of about 1 inch of the touch screen from the right hand side (this covers the "App, + , and Time " portion of the screen. no matter how many times I tap it just doesn't respond.
Heres the strange part, I flip the tablet 180 and i can close execute "Apps, +, and the Time" features no problems! Switching back also allows this to occur.
I'm totally baffled. At first I thought it may have been some software issue so I've tried the following:
- restart
- factory reset (twice),
- cold reboot
Still no go, I've downloaded a multitouch app and testing shows the same thing!
Cheers in advance for any assistance provided.
p.s firmware is 8.6.5.9 TW
Sent an email to ASUS to see if they will recommend anything.
Uploaded a youtube vid: hxxp://www.youtube.com/watch?v=JWAEAfXN9Jk
excuse the heavy breathing & poor camera skills - i'm sick.
experienced the same thing. i bought my tf to an asus repair center, said there was another one with the same case as mine, making me the second. they said they fixed the first one by upgrading roms. i highly doubt that though, since i tried everything from reflashing stock to rooting to a custom rom.. everytime, there's still a weird unresponsiveness that randomly appears and disappears..
neilbantoc,
I think I nailed it down - I turned it off, and left it off last night. When I started it up this morning, it was all good - I was amazed as I thought it was gone. Then it came back after 5-10 mins after some surfing / games. What struck me that I never really put 2 and 2 together is the back plate of the affected area, it was hot!
I personally think it's an over heating issue and not a software issue. The seller said it was their first TF101 returned and they have sold many - guess we just lucky we got lousy ones?
I got an exchange today and no issues so far! Fingers crossed.
Got the same problem, tried different roms, kernals.etc, will send it back for exchange.
I had a similar thing - Try downloading a drawing app and drawing lines SLOWLY down the screen with a stylus (fingers are too fat).
This may reveal areas of touch screen which don't work at all.
For mine I had a line nearly an inch high level with the speakers running horizontally across the tablet.
If you have this, get an exchange - their repair of mine failed and made it worse, and it took a month, so IMO don't risk a repair.
Guys, I can confirm that the problem has gone away with the replacement. It was definitely a hardware related issue (I still think it's over heating )
altrstar said:
neilbantoc,
I think I nailed it down - I turned it off, and left it off last night. When I started it up this morning, it was all good - I was amazed as I thought it was gone. Then it came back after 5-10 mins after some surfing / games. What struck me that I never really put 2 and 2 together is the back plate of the affected area, it was hot!
I personally think it's an over heating issue and not a software issue. The seller said it was their first TF101 returned and they have sold many - guess we just lucky we got lousy ones?
I got an exchange today and no issues so far! Fingers crossed.
Click to expand...
Click to collapse
sadly return periods here in the philippines are only for seven days.. This week is my third week of waiting for parts ordered by the repair center.. Very disappointed with asus I this one..
Sent from my GT-I9100 using XDA App
That sucks man, all the best though. Please let us know how you go!
Sent from my HTC Desire HD A9191 using XDA App
Hi everyone, this is my first post here. Thanks in advance for any help that you folks can provide.
I've had the TF101 for about six months now, and it's been fine. I was using it yesterday on the train and all was good, but when I got home and took it out of my bag it didn't seem to start up. I thought it might have been a battery issue, so I let it charge overnight. Tried starting it up this morning and I got the same results. So I started looking in to other issues.
The tablet is definitely starting, adb will recognize it in its list of devices, and if I plug it in to my tv or desktop monitor w/ HDMI, I can see and interact w/ the Transformer UI (of course this is kind of painful since I have to do some guessing about where to put my fingers).
I had rooted it using rebound821's scripts and directions here, so tried an unroot to see if that was the problem. I ended up with the same results.
Does anyone here have any insights as to what the problem may be? I'm hoping to avoid sending it back to ASUS, so I'm fine w/ opening it up to look for loose cables.
So I thought that brightness might be the problem. Maybe it was set to 0 and I just wasn't seeing anything on my screen. Sadly, that doesn't seem to be the case.
I tried setting brightness at the path below to to 0, 50, 100.
/sys/devices/platform/pwm-backlight/backlight/pwm-backlight/brightness
Still no luck.
Has anyone encountered anything remotely similar to this (even if similar is just a dead screen)?
There have been others with dead screens reporting what you are, at least I have read a few reports, I think they just had to get them RMA'd, I don't recall anyone 'fixing' a dead screen, especially if you still have adb and touch working then the screen itself and backlight seem to have broken completely- some have reported the backlight dying and thinking the screen was broken, but it was just the backlight (I guess in bright light they could see pixels working, but couldn't make out what was on the screen without the backlight). I still think they had to get it repaired either by Asus or by someone who was capable of doing internal repairs with replacement parts..sorry for your luck
Looks like I'll have to send it back. I took it into the brightest light I could find and couldn't see anything at all. Guess it's the screen and maybe the backlight too. I'm pretty disappointed this happened, the only thing I can think of is that the bag I had it in was hanging from the chair in front of me on the train and it was swaying a little, and that shouldn't be enough to dislodge a connection. Either that or just some freak hardware failure. Still, I guess it's not that common of an occurrence. Thanks for the reply, I'll slink off and try to get in touch w/ Asus now.
I have experience same
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Did you guys get this resolved? I had the EXACT same thing happen yesterday. Was working just fine. Put it in its sleeve, into a protective case, into a briefcase, got home and dead.
HDMI works. I tried to call Asus but they say i'm out of warranty.
Thanks in advance.
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Asus Transformer screen
elementalfire23 said:
Must be something wrong with the connections that it decays over time. I've had mine since October last year and its been fine except for today when I brought it home it wouldn't work.
I was able to fix it though. I held it vertically with the bottom edge down and tapped it firmly on my desk a couple of times. The screen came back on. There is a strong possibility that this will happen again and my tap fix won't work, but it's working at the moment
Click to expand...
Click to collapse
I had exactly the same problem discussed in this thread. I was also able to bring the screen of my TF101G to life by tapping it firmly on my desk with the bottom edge. It works for now. But it is certainly disconcerting to know that some connection in this rather expensive gadget are loose and all this can happen again. I guess I will not carry my transformer around any more - just leave it at home...
spokey said:
My TF101 broke in the same way, screen blank. Conected to tv I`ve got image digital touch work. I shut down my TF101 normaly and screen never go back to live again. Tablet was in a protective bag (when I trave by car), just no reason for not working ( no problem at screen, previously, screen perfect - no dead pixels)
Click to expand...
Click to collapse
Same problem here had my unlocked bootloader tf101 for awhile now, one of the first ones out... had a great life gave it to my girl when i got the transformer prime and the screen just went out yesterday, still goes in apx mode and still recognized by computer, screen just straight up died, think it's too late for a manufacture warranty, maybe ill look but think it's gonna be no dice... sucks obviously something in the design to make this happen to so many of them...
My TF101 appears to have a dead screen. I am rooted and running Revolver Custom Rom. When connected to my pc, I am able to recognize my device. My screen will not turn on so I cannot use recovery to go back to stock. I am set up to use ADB, however, I am not very knowledgable with ADB. I am convinced I have a bad screen and I am still under warranty. Is there a way to return the TF101 back to stock using ADB? If anyone can point me in the right direction, I can probably figure it out. Otherwise, I may just try and replace my screen and see how that works out. Thanks for the help.
My backlight died on Tuesday. Similar situation of working in the morning, headed into work with it in my bag, no brutal knocks or anything but one jolt just must of finished it off after a year and 2 weeks abuse (yes 2 weeks out of warrenty).
Going to attempt to take it apart this afternoon and play with the ribbon cable as reseating it has solved quite a few peoples problems.
Woo! It worked! Very happy chappy.
Sent from my SK17i using Tapatalk 2
Same thing happened too me, first time i sent it to service, but last time i opened it myself and pushed the connector for the screen thightly in place.. worked nicely
Sent from my Transformer TF101 using xda app-developers app
Screen goes derp
I don't know if I have the same problem or not.
Backstory: I own a Transformer TF101 that I got for my birthday from my girlfriend. It was meant for travel and bs'ing around at home. Took it into work and quickly realized that I could use this for work. That went over so well that the rest of the office became intrigued. Once these came on sale on groupon, the office manager went all in on 10. These are all refurbished transformers with docks.
They have all been handed out and I now have a transformer for home and work. Kind of nice...but I do a lot of site observation so using my personal transformer was a risk that I had to take all on my own (survived a 5' fall off of a parapet wall already).
The problem: From the first 5 minutes that I had the thing, the transformer screen went blank. I opened up google play to download a few apps that I could use for work. Scrolling down I saw some choppyness which I considered the processor/memory having issues loading everything on the screen. Before I knew it - boom blank screen. Rebooted and the loading screen stays on for 2 seconds before the screen goes blank. I can tell it's working because it plays a sound at start up. I can also tell the screen is lit up (it's like it's showing a grey screen because it can't show true black colors). If I hit the power button again it goes completely black. I hit the power button again and the screen flashes to the lock screen and immediately goes blank again. I could do this over and over and over again.
Anybody having the same problem? It's refurbished....I'm guessing apparently I got the dud.
I ran into pretty much the same problem. One morning, the tablet screen would just not turn on. Sometimes, it came on and immediately shutdown, but it is still on the "On" mode. Hit the power button again will bring it to the off mode. Toggle it one more time, sometimes, will turn on the screen a off again. I was able to get it back to work with a factory restore. However, it has the following problems.
1) As soon as I adjust the brightness, the screen will go off again. And there is nothing I can do to bring it back except another factory restore.
2) The screen will flicker (and sometimes produces some clicking sound) when charging with the screen on.
Looks like my TF101 is having same issue, screen gone off suddenly (hdmi shows up in TV fine)...I am going give a try on reseating the cable hoping it resolves the issue.
leonpr, is there some tips/things I have to make sure before attempting this. I found a guide here and another youtube video on this issue as a reference...
Thanks..
Screen won't turn on unless factory reset "fix"
My girlfriend has an ASUS TF101. If the brightness goes up to 60%, the screen is blanked (no backlight either) and the only way to get it to turn back on again is to hard reset. This coincidentally happened at the same time as an update from ASUS. After lots of Googling it does not appear to be related. I was hoping it was and installed several custom ROMS which all experienced the same issue.
As a temporary work around, until I get the guts & the money to be able to replace her tablet if I break it, I found and installed AutomateIt. I set a trigger so that when the screen is turned off, the brightness is set to 50%.
Why trigger when the screen is off instead of when the screen hits above 59%? If you have this same problem, hold the brightness and go all the way until the screen blanks and then still holding your finger on the screen, move it all the way to the left and you will notice that the screen did not come back on. Press the power button once to turn it off and then again to turn it on and you will see the screen at the lowest brightness setting.
So, with the trigger in place, if you accidentally (or one of your rotten kids intentionally:angel raises the brightness above the threshold, simply press the power once to turn off the screen and then press it again to turn the screen on.
Just a note, I ended up installing AutomateIt Pro, Available for $1.60 from the Play Market. The free version works fine, but my girlfriend has been struggling with this issue for a couple of months and after so many hard resets, the little app is more than worth the money.
Have you tried Power + Volume Down for 15 seconds, and then leaving it alone for one minute? It will cold boot. Try that and it may work. Just saying; Hope it will help
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Tokyudo said:
Sorry for the necro-bump but here's the actual solution.
Problem: The video cable inside the Transformer comes loose and just needs to be pushed back in.
I can't post a link since I don't have 10 posts yet so just search youtube for the following key words:
blank or no display issue on the asus transformer - fix
The user who posted the video is DoCWaSaBe
Click to expand...
Click to collapse
Just fixed my blank display problem on a TF101 which is well out of warranty. Here is the link. I found the connector loose after dropping my TF101.
Thanks!
Fix lasted for a few days, now backlight dead, tried all cables again. No joy . I hate intermittent faults so ordered a Samsung Galaxy TabPRO 10.1.
So one day my TF101's touchscreen just became unresponsive. No matter what I try, I cannot get any kind of response from the touchscreen. However the track pad still manages to work. Any thoughts or ideas on how to fix this problem, or is anyone having a similar problem? I am currently running the latest Revolver Rom and a stock kernel. There is also no physical damage to the tablet that would lead me to believe that it is a hardware issue.
Unresponsive touchscreen
flyinbrian2229 said:
So one day my TF101's touchscreen just became unresponsive. No matter what I try, I cannot get any kind of response from the touchscreen. However the track pad still manages to work. Any thoughts or ideas on how to fix this problem, or is anyone having a similar problem? I am currently running the latest Revolver Rom and a stock kernel. There is also no physical damage to the tablet that would lead me to believe that it is a hardware issue.
Click to expand...
Click to collapse
My TF101 suffers from this and it had me stumped for a while. I determined it was a hardware problem when I got so frustrated, i started doing "impact engineering." I gently pressed on various places along the back of the tablet and somehow reengaged the touchscreen connectivity. To this day, it still cuts in and out, but pressing the back of the tablet in different places ultimately reengages it. I'd send it back for repair, but the tablet is about 18 months old and I am probably just going to buy something new in the next 6 months or so anyway. If yours is newer, you should probably RMA it.
FWIW, the area on the back that seems to reengage the touchscreen is the rear upper left when you are holding it in landscape mode with the front camera top/center.
Good luck!
Hit here.
I have a Asus MemoPad FHD10 for a while now.
Lately, the screen has been giving some errors. This happens randomly, and after keep pressing the power button it reboot back to normal again. The tablet never fell down.
Has anyone experienced this problem with the FHD10?
I have attached a picture to better ilustrate the problem.
Thanks for your help.
anQUOTE=gulf_c;48617893]Hit here.
I have a Asus MemoPad FHD10 for a while now.
Lately, the screen has been giving some errors. This happens randomly, and after keep pressing the power button it reboot back to normal again. The tablet never fell down.
Has anyone experienced this problem with the FHD10?
I have attached a picture to better ilustrate the problem.
Thanks for your help.[/QUOTE]
I have the same problem. Hope it's am easyfix
Cinaeth said:
anQUOTE=gulf_c;48617893]Hit here.
I have a Asus MemoPad FHD10 for a while now.
Lately, the screen has been giving some errors. This happens randomly, and after keep pressing the power button it reboot back to normal again. The tablet never fell down.
Has anyone experienced this problem with the FHD10?
I have attached a picture to better ilustrate the problem.
Thanks for your help.
Click to expand...
Click to collapse
I have the same problem. Hope it's am easyfix[/QUOTE]
Same problem here. How did you solve it (in case you did it)?
I hope there is a solution...
Same problem
I have more than a 120 ME302c ASUS tablets in my company I have the same problem with many of them. I have sent a few of the tablets for repair but got it back with the same problem. They didn't fix it.
I wished this was the only problem with this tablet. It has so many problems that I would never recommand someone to purchase it.
Screens break quickly (I had a few just cleaning the screen and it broke. Repairing it costs almost the same as buying a new one)
Many of the tablets have charging problems. Charging during the night and they only have 10-15% battery.
The micro USB connector is too sensitive making the charger connection wobble.
Now I have a 15-20 tablets with a fatty like liquid between the touchscreen and the LCD screen.
Many of them just turn off and on whenever they want.
Worst tablet I have ever seen.
I need a back cover for my ME302C
jptib said:
I have more than a 120 ME302c ASUS tablets in my company I have the same problem with many of them. I have sent a few of the tablets for repair but got it back with the same problem. They didn't fix it.
I wished this was the only problem with this tablet. It has so many problems that I would never recommand someone to purchase it.
Screens break quickly (I had a few just cleaning the screen and it broke. Repairing it costs almost the same as buying a new one)
Many of the tablets have charging problems. Charging during the night and they only have 10-15% battery.
The micro USB connector is too sensitive making the charger connection wobble.
Now I have a 15-20 tablets with a fatty like liquid between the touchscreen and the LCD screen.
Many of them just turn off and on whenever they want.
Worst tablet I have ever seen.
Click to expand...
Click to collapse
Hi jptib,
I have a asus memo pad FHD10 (ME302C) and it works fine. But in a couple of days ago, i dropped the tablet, and broke the back cover.
So if you don't want 1 or 2 tablets, can you sell them in parts? And sell me 1 or 2 back covers?
By the way, i'm from Portugal.
Best regards.
Cinaeth said:
anQUOTE=gulf_c;48617893]Hit here.
I have a Asus MemoPad FHD10 for a while now.
Lately, the screen has been giving some errors. This happens randomly, and after keep pressing the power button it reboot back to normal again. The tablet never fell down.
Has anyone experienced this problem with the FHD10?
I have attached a picture to better ilustrate the problem.
Thanks for your help.
Click to expand...
Click to collapse
I have the exact same problem, but only started to experience this after updating the firmware to v5.0.21-20140701.
The tablet is only new for me and didn't produce the fault in the first few weeks. My guess is perhaps a firmware bug (if others are using this same code version) or a hardware problem that is produced over time & use....
Does anyone have a current support ticket with Asus?
I have the same issue from time to time. When my tablet does this it is sometimes accompanied by a loud buzzing sound.
I am on latest firmware and rooted, not sure if that might contribute to it (I rooted from day one).
Same issue on ME102A
I have ASUS MeMO Pad 10 (ME102A) and it makes the same effect randomly like in the first post. Sometimes the screen goes black, or the image begins to run. I made a video about the problem:
I opened a service request. I wondering if they could fix that.
Same issue with ME102A
szajmon said:
I have ASUS MeMO Pad 10 (ME102A) and it makes the same effect randomly like in the first post. Sometimes the screen goes black, or the image begins to run. I made a video about the problem:
I opened a service request. I wondering if they could fix that.
Click to expand...
Click to collapse
szajmon I have the same problem with Asus Memo Pad ME102a
I have tried this:
h t t p : / / landoftechnology.com/2012/fix-for-the-screen-flickering-on-devices-running-android-4-2/
but it does not help.
Could someone from developers confirm that it is firmware related problem?
szajmon I have the same problem with Asus Memo Pad ME102a
I have tried this:
h t t p : / / landoftechnology.com/2012/fix-for-the-screen-flickering-on-devices-running-android-4-2/
but it does not help.
Click to expand...
Click to collapse
Yes, it's definitely not a software problem.
A well-wisher who's nickname is Zadok, sent me a very useful message:
Zadok wrote:
I had exactly the same problem. I watched this video https://www.youtube.com/watch?v=HcEacJWZfB4 And reseated the video cable, now it works fine.
Click to expand...
Click to collapse
In the linked video isn't a MeMo Pad 10, but the video-flexcable and it's connector are the same. When I opened the device, the bigger part of the flexcable was visibly cca. 0.5 mm wide dislocated. In fact, it wasn't in place. So I opened the connector, both connectors of course. Then I pulled out the flexcable, and I pushed it back. Finally I closed the tablet, and since then there is no problem.
I'm very glad, and I'm thankful to Zadok for the helpful tip.
This company has the worst support ever. I sent in my Memo Pad 10 for the screen flickering problem, (told them I already reset it a few times only to have the problem come back), all they did was reset it and send it back. I hardly used the thing, of course the problem is still there and my warranty is up. Guess I will have to pull it apart and fix it myself because their technicians are incompetent and the company built it poorly. I called them to see if they would correct the issue they didn't fix in the first place, no luck.
same problem too!