[Q] TF101 unresponsive touchscreen - Eee Pad Transformer Q&A, Help & Troubleshooting

So one day my TF101's touchscreen just became unresponsive. No matter what I try, I cannot get any kind of response from the touchscreen. However the track pad still manages to work. Any thoughts or ideas on how to fix this problem, or is anyone having a similar problem? I am currently running the latest Revolver Rom and a stock kernel. There is also no physical damage to the tablet that would lead me to believe that it is a hardware issue.

Unresponsive touchscreen
flyinbrian2229 said:
So one day my TF101's touchscreen just became unresponsive. No matter what I try, I cannot get any kind of response from the touchscreen. However the track pad still manages to work. Any thoughts or ideas on how to fix this problem, or is anyone having a similar problem? I am currently running the latest Revolver Rom and a stock kernel. There is also no physical damage to the tablet that would lead me to believe that it is a hardware issue.
Click to expand...
Click to collapse
My TF101 suffers from this and it had me stumped for a while. I determined it was a hardware problem when I got so frustrated, i started doing "impact engineering." I gently pressed on various places along the back of the tablet and somehow reengaged the touchscreen connectivity. To this day, it still cuts in and out, but pressing the back of the tablet in different places ultimately reengages it. I'd send it back for repair, but the tablet is about 18 months old and I am probably just going to buy something new in the next 6 months or so anyway. If yours is newer, you should probably RMA it.
FWIW, the area on the back that seems to reengage the touchscreen is the rear upper left when you are holding it in landscape mode with the front camera top/center.
Good luck!

Related

[Q] Touchscreen problem... Not S.O.D. but almost...

Hi there.
Sorry for asking that if the subject has already been discussed before but I searched for a solution and didn't find anything for this particular one :-(
My problem is that the touch screen of the Transformer is being timed out sometimes...
There is no black screen and the tablet and display seem to work but not the touch screen... To avoid this problem, I must push the on / off button one time and then another time rapidly, then unlock the screen, and then it works with no problem for some times.
Some times, I let it sleep, I unlock it, and it doesn't work good for 10 seconds, until I can't touch anything more, so again, I must push the on / off button.
And some times, I am just playing with it and then it doesn't respond well and little to little, go to time out...
It is a really annoying bug.
I had this problem with 3.0 stock, 3.0 prime, 3.0 prime and clemsyn kernel, 3.1 prime and clemsyn kernel, 3.2 prime and clemsyn kernel...
I am really going to think it is a hardware problem ((((
My question : does someone here has the same problem / found a solution / know what is the problem / want to discuss about that ?
Thank you in advance.
I am having the same issue -- this is the most frustrating issue that I have with the TF and I have not been able to find a fix --
I have had this problem from 3.0 -to- 3.2 with all roms/kernels in between. It does seem like it is an issue with the capacitor-- any humidity or moisture causes it to go out of whack until I put it so sleep, then wake it back up.
I have one of the original batch of Transformers-
Yeah, I have one from the first batches that came in France too (arg, the problem appeared in writing this message pfff)
Sent from my Transformer TF101
Only you and me with this really annoying problem??
Sent from my Transformer TF101
I have the same problem, with stock rom.
Rebooting eventually fixes it, but sometimes several reboots are necessary.
After searching endlessly for a solution without any results, I thought about the touchscreen issues that I was having.
It occurred to me that the screen got particularly dirty very easily, was difficult to clean, seemed to register ghost touches, and (as odd as it may sound) the glass didn't feel very smooth. This is all in comparison to my iPad.
So... Even though I have heard mixed things about this, I took a chance and used some Rain-X on the touchscreen - works PHENOMENALLY!
After treating the screen and using the TF frequently for a week I have had absolutely no problems whatsoever. My TF screen is now just a smooth and responsive as my iPad and a hell of alot easier to clean.
Sent from my Transformer TF101 using Tapatalk

[Q] Asus TF Screen illumination problem

Hi there!
The problem i'm having, for which i have found no solution yet and no help or similar cases around several forums or google is the following:
I've had my Asus Transformer for several months (since august) and it has worked perfectly until this Monday. after playing a while with it, i left it in normal sleep pressing the power button and when i woke it up to keep on playing the screen would not turn on. The problem was the screen illumination. If i used a lantern tu illuminate i could barely see the unlock button. after i rebooted, and reinstalled several times revolver rom I managed to get it fixed.
I then found out then that this screen issue only happens whenever I try to modify the brightness of my tablet, specially if an application is running in that specific moment.
I've tried restoring nandroid, flashing from cwm, flashing on apx mode from pc, restoring stock rom, prime rom, and revolver rom with absolutely no success. I'm am unable to modify the screen's brightness with out getting the problem of the illumination, and i dont carry a lantern with me to use my tablet whenever this happens.
Did anyone have this same problem? maybe something similar? Does anyone know which can be the cause of this problem? Any idea how to solve it?
P.D.: I installed revolver rom a week or two before this started happening.
If you've tried countless software things and that has not resolved the issue, then it leads me to think the backlight may be dead or finicky. It seems like an issue to RMA for. Try giving it a few firm taps to see if it may be a loose connection (not hard enough to actually damage).
codyrt said:
If you've tried countless software things and that has not resolved the issue, then it leads me to think the backlight may be dead or finicky. It seems like an issue to RMA for. Try giving it a few firm taps to see if it may be a loose connection (not hard enough to actually damage).
Click to expand...
Click to collapse
I've also thought that the hardware might go wrong, but in that case:
-how can just playing a game have caused that?
-how can it be that the trigger that leads to the screen failure is modifying the screen's brightness?
Also, I forgot mentioning, i found out that messing about a bit with the brightness config. while the screen is off or crashed or whatever, and then pressing the power button twice, one for sleep and one to turn it on will fix the screen again.
referring to the RMA: I live in spain, but the tablet was bought in US. Is Asus waranty world wide? or should i have to send it myself to US?
fmiguellopez said:
-how can it be that the trigger that leads to the screen failure is modifying the screen's brightness?
Click to expand...
Click to collapse
Since the brightness control is interacting with the hardware backlight, at a certain level of brightness, it may be defective. I've had LED lights burn out but still work at a lower level, and sometimes a temperature change brings them back for a short period of time.
fmiguellopez said:
referring to the RMA: I live in spain, but the tablet was bought in US. Is Asus guarantee world wide? or should i have to send it myself to US?
Click to expand...
Click to collapse
This ones out my scope of knowledge, I'm sure another member on here knows the answer to this one.
In the end after testing, my asus tf looses the screen brightness over a point, may be 50 or 60 percent. can someone tell me for sure this is a hardware issue? in case it is, should it be difficult to mend? im struggling to find the waranty ticket

[Q] Unresponsive touch screen

New here but hoping someone can help. My TF300 touchscreen has just become totally unresponsive. The keyboard still has full functionality and nothing else seems to be wrong. This happened suddenly, simply turned it on this morning and nothing. I've tried with and without in the keyboard dock. A system reset. My next thing to try was going to be a new rom to see if that fixes it. I just wanted to ask if this would likely help or maybe I've got a hardware failure.

Touchscreen defect?

Hi,
today I discovered something weird with my TF700.
Some part of my screen seems to be "dead". No reaction if I touch this particular part.
I downloaded a simple Draw App to see, which part is affected...
Here is the result:
http://s7.directupload.net/images/121112/ncc5hb2u.jpg
Could this be a software Issue by any chance? I'm using my TF700 for Unisversity, so I really need it.
And after hearing the horror stories about Asus RMA, I'm struggling with myself to send it back.
Has anyone made a similar experience or has a solution for this?
Thanks for reading
F me. I had the same problem. Took it apart thinking a ribbon cable was loose, and broke the damn thing in the process. PS... don't take it apart. If its not unlocked send it in.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Same problem. I have a dead spot about 1/2" wide running vertically in the center of the screen from the top to the bottom (held in landscape mode). Definitely a h/w problem. I would send mine in for a fix but for the many Asus repair horror stories I have read - I'm afraid of getting something back in worse shape (or no change) from what I send them. Plus, having had it for 3 months I don't know what they might charge me for a repair. I can live with it as I only notice it with a few apps/games.
Dave
after turning off my tablet over the night everything seems to work again ???
the dead spot vanished ...
so this is a software issue? what the hell is wrong with my tf700 ??
Strange. I would monitor it. One possibility is that there is a a loose/dicey connection that causes intermittent loss of functionality. Mine is not intermittent and I went so far as to try a factory reset, all to no avail.

[Q] Infinity Self Brick?

I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
rock1324 said:
I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
Click to expand...
Click to collapse
Update:
I can now rarely get it to vibrate for even a second holding the power for a long long time. Screen does not come on at all. Looks completely dead.
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Thats OK said:
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Click to expand...
Click to collapse
I was hoping it wouldn't lead to something like this. I got my tablet from Amazon around the first week of september. I have treated it very well.
I'm not quite sure how it could have burned out, my brightness is usualy <50% and I have used the super IPS+ more less time than I can count
on one hand. If this is the case, Is it possible that a technical problem like this would still be repaired on warranty seeing as it has nothing to do
with the bootloader?
Also I'm not sure how this explain the constant vibrating that does not turn off untill the battery runs out. The way I see it is you could be right, the tablet is trying to tell me it's not going to work, or there is really some kind of software glitch.
Have you ever had LCD problems with a tablet? any idea how much this could cost?
rock1324 said:
Have you ever had LCD problems with a tablet? any idea how much this could cost?
Click to expand...
Click to collapse
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Thats OK said:
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Click to expand...
Click to collapse
Thanks for the advice, I have heard some terrifying stories of Asus customer support (never had a problem with them myself) and of devices just being completely lost in their care.
To answer your question, no the back lights are not visible at all. The only way I know the Infinity is somewhat alive is by the led coming on while charging and the somewhat random vibrating patterns that happen when trying to boot up.

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