Hey Chaps,
Wondering if anyone has experienced this one before - my transformer is about 2 weeks old and I've just noticed in the last few days a funny 'unresponsiveness' of about 1 inch of the touch screen from the right hand side (this covers the "App, + , and Time " portion of the screen. no matter how many times I tap it just doesn't respond.
Heres the strange part, I flip the tablet 180 and i can close execute "Apps, +, and the Time" features no problems! Switching back also allows this to occur.
I'm totally baffled. At first I thought it may have been some software issue so I've tried the following:
- restart
- factory reset (twice),
- cold reboot
Still no go, I've downloaded a multitouch app and testing shows the same thing!
Cheers in advance for any assistance provided.
p.s firmware is 8.6.5.9 TW
Sent an email to ASUS to see if they will recommend anything.
Uploaded a youtube vid: hxxp://www.youtube.com/watch?v=JWAEAfXN9Jk
excuse the heavy breathing & poor camera skills - i'm sick.
experienced the same thing. i bought my tf to an asus repair center, said there was another one with the same case as mine, making me the second. they said they fixed the first one by upgrading roms. i highly doubt that though, since i tried everything from reflashing stock to rooting to a custom rom.. everytime, there's still a weird unresponsiveness that randomly appears and disappears..
neilbantoc,
I think I nailed it down - I turned it off, and left it off last night. When I started it up this morning, it was all good - I was amazed as I thought it was gone. Then it came back after 5-10 mins after some surfing / games. What struck me that I never really put 2 and 2 together is the back plate of the affected area, it was hot!
I personally think it's an over heating issue and not a software issue. The seller said it was their first TF101 returned and they have sold many - guess we just lucky we got lousy ones?
I got an exchange today and no issues so far! Fingers crossed.
Got the same problem, tried different roms, kernals.etc, will send it back for exchange.
I had a similar thing - Try downloading a drawing app and drawing lines SLOWLY down the screen with a stylus (fingers are too fat).
This may reveal areas of touch screen which don't work at all.
For mine I had a line nearly an inch high level with the speakers running horizontally across the tablet.
If you have this, get an exchange - their repair of mine failed and made it worse, and it took a month, so IMO don't risk a repair.
Guys, I can confirm that the problem has gone away with the replacement. It was definitely a hardware related issue (I still think it's over heating )
altrstar said:
neilbantoc,
I think I nailed it down - I turned it off, and left it off last night. When I started it up this morning, it was all good - I was amazed as I thought it was gone. Then it came back after 5-10 mins after some surfing / games. What struck me that I never really put 2 and 2 together is the back plate of the affected area, it was hot!
I personally think it's an over heating issue and not a software issue. The seller said it was their first TF101 returned and they have sold many - guess we just lucky we got lousy ones?
I got an exchange today and no issues so far! Fingers crossed.
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sadly return periods here in the philippines are only for seven days.. This week is my third week of waiting for parts ordered by the repair center.. Very disappointed with asus I this one..
Sent from my GT-I9100 using XDA App
That sucks man, all the best though. Please let us know how you go!
Sent from my HTC Desire HD A9191 using XDA App
Related
There has to be something causing it that I'm not doing.. I mean how can I have 3 g2xs (first I scratched, second a tiny spec of dust, now third) with no reboots or sleeps of death? Yet others can't get one that doesn't..
I never use bluetooth, wifi calling, or ever have data syncing, maybe theres a feature that people use daily like bluetooth (just using that as a example) thats causing it. So the ones using this future are getting the reboots....
This reboot thing just is word to me and I feel if we figured it out this phone would be the **** (although mine is, minus blacklight bleed) and we could be half way happy again..lol
Sorry just wondering how I got 3 so far and no reboots, although I've only had my third for 2 days... Anyways, good day all... I love my g2x...
P.s. I don't buy lg knows the issue. I mean by now a update should have been pushed.. If its software that is..
I haven't had a reboot either
Sent from my LG-P999 using XDA App
This is my second one and also have never had a reboot. The second one does have really bad bleeding though so I'm going for a third one
Sent from my LG-P999 using XDA App
No reboots or problems with mine. When I was in the store buying mine a lady brought hers in and said that it was rebooting all the time. I was kind of sketchy on buying it then. But I bought it and I kind of assumed it was a user error. But I am happy with it coming from a My Touch 3G to the G2x.
My first G2x had major reboots but no screen bleed. pulling the battery every hour irritated me and i felt like I was breaking my battery cover every time I pulled the battery so I opt to exchange it. Fortunately, the second one I got works like a charm, no reboots but has very minor screen bleed. I'd sacrifice a minor screen bleed over constant reboots and freezes.
Sent from my LG-P999 using XDA App
I had mine since day one and it has never rebooted.
The only reboots/SoD I has was using the leaked GB rom using the stock Froyo kernel.
Stock 2.2 based roms and CM based roms work fine.
I've had 3 phones already because of the screen. Never had a reboot.
Sent from my LG-P999 using XDA Premium App
First phone rebooted constantly. Second phone hasn't rebooted at all since I got it. Same software, same everything. Both exhibited light bleed but the second one is slightly better. Might keep it
I went through 2 of them with the reboot problems, in fact, I did a complete restore back to factory with NO apps installed and I still got the reboots within less than an hour from the time that I wiped.
That having been said - I miss this phone! Why? I have no idea LOL!
If it can be figured out what the problem is I'd love to get my hands on another one!
I am on my third one. The first two had constant reboots and black screen freezes. The one I have now (third one) for 9 days had been rock solid. Then yesterday I got a screen freeze and about 12 hours later I got another one. Then this morning it frooze on the alarm and luckily I was awake and did not oversleep. About an hour ago I got a reboot and now realize it has been rebooting longer than I had realized. I use Run Manager and I had thought it was turning its self off, but today I realized that the device had been rebooting and thats why Run Manager would be off and no record of the exercise. It seems as if it just reboots randomly. I have tried it with Cardio Trainer with same results. Oh man I have 5 days left to decide whether to just return it or accept another replacement. If the SGSII was not coming out fairly soon I would definitely keep it. Just read in another thread here that devs are far and few between other devs are starting to avoid this device. Do not know how true that is, just stating what I read. Decisions Decisions
I want to try and establish the extent of this problem. Is everyone getting it eventually or should I return the phone? Please do not reply if you have had the phone for a day and not had the problem. It seems to only appear after a few days. It took 4 days for it to happen to me.
Having the exact same problem. It's when you're trying to unlock it while not in your hand. Really annoying. Also couldn't answer a call once when I had it in my pocket before, I assume the latter had something to do with heat, as it was pretty hot that day.
Anyone else?
Iv had mine since May 19th . I had loads of problems and had my first sensation replaced after just a few days. My second sensation had some memory problems till I did a factory reset and now its spot on. But I have never had any unlock problems.
Sent from my HTC Sensation Z710e using XDA Premium App
I've had my sensation for two weeks now... I have had no problems at all with it. It's going great for me so far! (touch wood)
No problems at all with my sensation (since 26th of May)
I have had mine since 19th too and no problems. Other than odd signal drops sometimes
alexp999 said:
I have had mine since 19th too and no problems. Other than odd signal drops sometimes
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Same here.
Think I may return mine then. Just thought the problem may be inevitable but it looks like it might not.
Quick question for those with the screen problem... Do you have a plastic case, one of those that sit round the back cover? Have you also tried cleaning with a microfibre or other such cloth?
No case or anything, stock ROM. A reset has got rid of it for the moment but for other people it seems like it just comes back again and gets worse. Screen is clean. Has been cleaned just to check. Reset fix and delayed onset suggests a hardware issue to me.
Got mine on 20th May. Not a single problem at all. Used it already also during a trip abroad. Great handset, the best I have ever had! (The only issue is the locked bootloader which makes it impossible to Root and thus not able to use Mybackup Pro and some more apps)
Question for those who have not had the problem. Do you reboot your phone often (full power off). It occured to me that the reason some people may not have seen the problem is because it is rebooted (which seems to help) before it occurs. If you have had your phone on without a reboot for a week I think it is safe to say your phone is not effected.
+1 to having nothing but reception now and again
marioxmario said:
Question for those who have not had the problem. Do you reboot your phone often (full power off). It occured to me that the reason some people may not have seen the problem is because it is rebooted (which seems to help) before it occurs. If you have had your phone on without a reboot for a week I think it is safe to say your phone is not effected.
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My current up time is 347 hours, according to battery stats. That's about 2 weeks. Before that, it was about a week. My phone has never crashed or rebooted by itself. I only rebooted because I ran out of battery.
more than 2 weeks now..now problems whats so ever with the screen or the lock !
My Sensation's touchscreen developed issues after about a week. The problem affects not only the lockscreen but also the scrolling in the application drawer (and elsewhere) and typing.
Changing the lock screen to anything that loads from the microsd seems to slow it down or render it unresponsive. Ie.. the photo album lock screen. Micro SD may be too slow or faulty.
Sent from my HTC Flyer P512
sjgore said:
Same here.
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+1
Sent from my HTC Sensation Z710e using XDA App
It only happened to me once, but I was using an external battery charger that also had a usb port on it for charging the phone at the same time. It was for my Mytouch slide, and only if the phone wasn't in my hand. Using the charger I got with the phone I have yet to have the issue even when it wasn't in my hand.
Do the people that have this issue also have the wobbly screen issue where if you press the left or right side of the screen it compresses a little bit then bounces back?
Ive had this sensation since day one it came out and ever since it was doing light resets showing the HTC splash and going back to the main home screen but now its become much more intense. it does a full restart and everything. I get all the splashes, the TMO one and the HTC one. And it takes forever for it to restart too! It happened to me once while i was on the phone randomly. and other times just when it was chillin in my pocket.
I put ADW Launcher on there but i hope that isnt the reason why it is doing this. My guess is that im killing the memory forcing it to restart but that shouldnt be the case if it is just in my pocket.
Let me know if you guys have had the same issue too.
I will be taking my phone back to my store whilist fighting the 50$ BS restocking fee. Ive had this thing for 4 days and its giving me problems just like the G2x! Ive had so many phones this past 3 months and its become a pain.
Exact the same issue here, and seeing other posts on this forum, we are not the only one... Shop where I bought the phone YESTERDAY (in Holland), does not wan to replace it or return my money, guy just wants to repair it? OK, that's a dodgy side of the shop, but I believe that HTC should do something about this. I think that since yesterday, I have sent about 30 'Abnormal reset' reports. The phone prompted me to send this to HTC and I did.
I hope that you can resolve your issue. Maybe an idea - I have Lebara prepaid card - and it happens every 2 minutes that the phone resets itself. Maybe if you try another card - you might get better luck - but that should not be the point - we just want to use our own sim-cards, right?
If you manage to get the solution - please let me know. Cheers and good luck!!!!
Mine seems to reboot the ui constantly as well. At first it seemed like it was only when I installed large batches of apps. Now I've seen it when closing the browser, closing angry birds, after leaving the settings menu... It seems completely random. Very sad, it looks like I'm returning yet another device and waiting for the next. This is just one of Many issues I've had after only one week of use.
Sent from my HTC Sensation 4G using XDA App
I literally took mine off the charger and it was ON...Got on my Xoom for a second and something told me to grab my phone...So as I hit the power/unlock button nothing happens....i hold it down...nothing...i try the volume and all the others...nothing...
So i finally took the battery off..put it back in and it starts up once i pushed the button...
Thats what i get as far as my issue..basically the phone turns off randomly on its own...I miss all kinds of calls and stuff.
I pray this is addressed in an OTA..cause my 1st unit had 0 issues other than the 1 dead pixel that i should have just dealt with.
This happened to me two of three times today. It seems as if the quality of the software is deteriorating the longer I have had it.
Posted in another thread. Had the phone 5 days and until this afternoon no problems at all. Today it was sitting on my desk, screen dark and spontaneously the boot screen came on and it was booting. Wasn't running anything.
Just using stock Sense, no launchers or even widgets running.
So far just one reboot. Will keep monitoring.
Mine just restarted twice today while I was speaking!
And the gsm signal is really, really bad compared with other phones.
This is just the way that Android works. Launchers (and other apps not currently being used) get pushed out of memory when the memory is needed, such as when browsing with lots of windows open or playing a memory intensive game. When going back to the launcher, it therefore needs to reload.
It's not an error or a bug.
You'd basically be taking you're phone back saying "The OS on my phone is working how it was designed. Please can I have a refund."
Ok so i picked up my new skyrocket 2 days ago and I put CWM on it, made a back up and installed the ICS flavor ROM from the development forum. Everything went fine, and i didnt use the phone much yesterday, but today i noticed that i am having annoying touchscreen problems. It basically makes Swype unusable. I have restored back to stock and it was still doing it. I have reinstalled the ICS rom, double flashing it, and it still does it. Is anybody else having issues like this? Its noticable on lists. This video is just an example but it does it in the market, on web pages, etc..
http://youtu.be/x__jdlGXyjk
I have never had these problems. Maybe take it back and exchange it.
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Update:
I used odin and i reset everything to stock with no CWM and no Root and the issue has stopped as far as i can tell. Maybe i just had a bad download. Ill redownload it again and flash it tonight and see if it persists.
Ok so ive been using stock and it started again. I used an app called Touch Test to see what the screen is seeing. It is a really intermittent issue. There is a "ghost touch" that is happening. near the top of the screen and at the bottom of the screen. A touch in the middle causes it to jump to the top and then back to the bottom causing touches to jump all over the place. It is very intermittent. I didnt buy the phone from ATT so there could be 2 reasons for the this.
A) It was sold to me like this
B) The people at ghost armor put to much liquid on my phone when applying the screen protector and messed up my phone.
I didnt notice any issues before i got it ghost armored, but i only had the phone 2 days before i got it wrapped.
Any ideas on how to recalibrate the screen or any other options i may have?
Found the culprit... Kind of embarrassed it took me this long. Ended up being the wall charger. Its a cheap knock off but it had the same input and output. I was sitting at my desk on the touch test app seeing it spaz out and unplugged it to show my friend what was happening and it stopped. Used the same cable to plug into the pc and no problem. Well that is a relief.
jason.hamilton said:
Found the culprit... Kind of embarrassed it took me this long. Ended up being the wall charger. Its a cheap knock off but it had the same input and output. I was sitting at my desk on the touch test app seeing it spaz out and unplugged it to show my friend what was happening and it stopped. Used the same cable to plug into the pc and no problem. Well that is a relief.
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Wow, thanks a lot for this info man! You really saved my life.
I also got a new charger and started experiencing these weird jitters. If it wasn't for this post I would never have figure it out.
My new charger was an Original one from Samsung, but it was obviously made for a different model as the output voltage and current were higher = caused jitters.
I then went back to using my old charger which came with the phone and the issue is gone.
Using Samsung Galaxy S5 NEO (SM-G903F).
Thanks again!!!
I'm on a business trip and have brought my Note with me which is in a cover and carried in the notebook slot of a backpack. Once I arrived I noticed the tablet, though on, appeared to be locked up, no response to touch or pen input. Forced a restart and touch stated working until I pulled out the pen and then everything froze again, including touch. Tried this several times with the same result. Did a factory reset thinking something got messed up with the software which is invoked when the pen is pulled but no help. Something has happened but to what I don't know. Was thinking about returning anyway for a 32gb version so now I guess the decision has been made. Still curious as to what happened so I might avoid it in the future....
One more thing. In the notebook compartment I also had my series 7 slate which also was in it's own cover as well. I can't see where that could have been a problem as there was plenty of room in the compartment. I guess having another semi hard object there may have stressed the screen of the note but that doesn't seem likely.
Sent from my SCH-I535 using XDA Premium HD app
Yep, some of us have had this problem, the exact same problem. I am returning mine to Amazon and receiving a replacement. I don't know if the update has anything to do with it or not, but I am going to keep the update off of it for a while to see if the problem happens to my new one.
I've had the update loaded since the day it came out, what a week ago or so. Wasn't a problem
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Same exact thing happened to my 1 week old note. Did the reset and still the touchscreen would not work correctly. Crazy thing with mine I could force a restart just as it came back on the touch screen would work fine until I let the screen turn off then it would not let me unlock. Had to return it.
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Me too. I got my second unit last Friday and no problems yet but no update available either. It seems that Samsung pulled the update for some reason.