I JUST RECEIVED THE TF700 AND WHEN I TOOK IT FROM THE BOX I TRIED TO POWER IT UP, BUT NO RESPONSE, SO I CONNECTED THE CHARGER AND THE CHARGE LIGHT FLASHED 2 TIMES AND STOPPED. I LET IT TO CHARGE AND IT CHANGE TO SHOW THE ORANGE LIGHT AS FOR CHARGING UNTIL IT TURNED GREEN. THAN I TRY TO POWER UP THE TABLET, AND AFTER IT VIBRATED I WAS EXPECTING TO SEE SOMETHING ON THE SCREEN OR HEAR THE POWER UP SOUND BUT NOTHING HAPPENED.
WHEN I CONNECT THE TABLET TO MY DESKTOP PC I CAN ACCESS THE TABLETS FLASH DRIVE BUT ASUS SYNC DOSE NOT RECOGNIZE THE DEVICE.
WHAT CAN I DO TO MAKE IT WORK?
pls help me guys on this
waveboy2u said:
I JUST RECEIVED THE TF700 AND WHEN I TOOK IT FROM THE BOX I TRIED TO POWER IT UP, BUT NO RESPONSE, SO I CONNECTED THE CHARGER AND THE CHARGE LIGHT FLASHED 2 TIMES AND STOPPED. I LET IT TO CHARGE AND IT CHANGE TO SHOW THE ORANGE LIGHT AS FOR CHARGING UNTIL IT TURNED GREEN. THAN I TRY TO POWER UP THE TABLET, AND AFTER IT VIBRATED I WAS EXPECTING TO SEE SOMETHING ON THE SCREEN OR HEAR THE POWER UP SOUND BUT NOTHING HAPPENED.
WHEN I CONNECT THE TABLET TO MY DESKTOP PC I CAN ACCESS THE TABLETS FLASH DRIVE BUT ASUS SYNC DOSE NOT RECOGNIZE THE DEVICE.
WHAT CAN I DO TO MAKE IT WORK?
pls help me guys on this
Click to expand...
Click to collapse
Looks like a bad LCD or connection, Id return the tablet.
apparently ill do that on monday...but i was so excited to get it and use it...and now send it to guaranty....
im thinking to go to authorized service and see what they say, and depending to their answer im thinking to to send it back where i bought it from (service is just a few bus stations away from my location )
Dont bother with the authorize service, youll have to wait. Its a brand new tablet, just take it back to where you bought it and get a new one.
junrider said:
Dont bother with the authorize service, youll have to wait. Its a brand new tablet, just take it back to where you bought it and get a new one.
Click to expand...
Click to collapse
welll...i bought it over the internet...and apparently they dont have it in stock any more. im in Turkey and the only place you can buy now a tf700 is 1 website that apparently it has it on stock
any suggestions?
waveboy2u said:
welll...i bought it over the internet.... and apparently they dont have it in stock any more. im in Turkey and the only place you can buy now a tf700 is 1 website that apparently it has it on stock
any suggestions?
Click to expand...
Click to collapse
Send it back to the place you bought it and get a full refund then. They sold you faulty goods.
sbdags said:
Send it back to the place you bought it and get a full refund then. They sold you faulty goods.
Click to expand...
Click to collapse
it was in the original box with original seal on it but ill send it back
At least your caps lock works!
Good grief, stop shouting.
Indeed, just send it back. Make sure you get a package shipment receipt from the transport company. In case they pretend you didn't send it back. (Such things happen. A lot.)
sorry for the capslock !!!! (move on ppl, it was a copy/paste from official email sent to asus, if you want ill post also the answer)
i sent it back and hopefully tomorrow ill have an answer from them or Thursday and ill hope Saturday ill have the new product
sorry for the capslock !!!! (move on ppl, it was a copy/paste from official email sent to asus, if you want ill post also the answer)
i sent it back and hopefully tomorrow ill have an answer from them or Thursday and ill hope Saturday ill have the new product
Dear Sir/Madam,
Thank you for contacting ASUS Service Care.
My name is Myra and it's my pleasure to help you with your problem.
For this issue, I suggest you follow the instructions below to perform “Wipe Data” to restore the unit back to the factory default condition.
Warning: Wiping data will erase all user data. The data is irrecoverable after the wipe.
1. Press and hold down “power button” until the system shuts down.
2. Remove the SD card from Eee Pad.
3. Press and hold down “Volume down” button first, and then press and hold down the “Power” button until the below words appear on the screen:
“Checking for RCK..press key in 5 sec to enter RCK”
4. Do not press any button until there is a line “Press to execute, to cancel wiping data.” Press Volume Up button to execute the “Wipe Data”.
5. After the “Wipe Data” process is done, it will reboot automatically. Then Eee Pad should be able to enter the system successfully.
If your problem could not be solved after my suggestion, hardware maybe broken.I suggest you to send the product back to have a comprehensive inspection and help you to fix the problem. Please try to contact our local service center for the process.
The following is the contact information:
http://support.asus.com/ServiceCenter.aspx?SLanguage=en
Please do these steps to find which local service center is closed to you.
1.Enter this site
2.Choose "Service Center"
3.Find your country
4.Enter your address.
Then you could find the local service center which is the most closed to you.
Also you can contact the local service center for help. The following is the contact information:
http://support.asus.com/hotlines.aspx?SLanguage=en
If you continue to experience issues in the future, please do not hesitate to contact us. Later you may receive a satisfaction questionnaire for this service. Trouble you again with this rating (1 is poor ; 10 is excellent ; 7 or greater than 7 means “satisfied”), in order to provide better service for you.
Thanks again for your support and love our products!
Best regards,
Myra Xu
Customer Service Center
ASUSTek Computer Inc.
Related
Hello Everyone,
First time poster, sorry if its in the wrong section.
I was wondering I live in Australia, and won a google TV (NSz-GS7) and which to get Netflix installed onto it, or possibly Hulu Plus.
I have set my DNS according to the TUNLR website, but still no luck. I have also created a second email with the location set to US but it still wont work with my device.
Can anyone suggest something?
Thanks
you need flash to US release Firmware
you need to flash the U.S. firmware version
1. You need to download , rename it to update.zip and then put update.zip onto a USB stick and connect to GTV
note: i cant post external links because i have less than 10 posts, i can give you via inbox
2.Then, you need to enter in recovery mode:
RECOVERY MODE (credits to gtvhackers guys):
Unplug power from the NSZ-GS7
Press and hold the connect button and plug the unit in.
Continue to hold down the connect button for 5 seconds after plugging the unit in, then release the connect button.
Wait a couple of seconds and the screen will show the recovery menu.
You can use a USB keyboard to navigate through the menu or you can navigate using the connect button (Short press navigates down while a long press selects).
Click to expand...
Click to collapse
3.Then you go to Software update via USB update (update.zip) and select update.zip onto USB stick.
If you want back to your correct firmware region you will need first look if anyone can catch the update link from OTA
Honestly, I think Netflix is the way to go. Ive had Hulu plus and it really sucks for the price. They never have the good shows, and if they do its normally only 1 season. And the movie selection is a Joke.
Netflix? Ive caught up on just about every show I have ever wanted to watch, as well as new ones I didnt know were out there thanks to the suggestions. Plus the movie selection is pretty spot on. Its no PirateBay, but they get the new ones out fairly fast, as well as having a ton of the classics.
As far as the TV, ive heard nothing really good or bad as far as google TVs. The only thing i can think of is maybe your firmware is not set up for a US account. try like the guy above stated, and if that doesnt work, you can always sell it and get a sony VISIO. good luck mate.
richi101001 said:
Hello Everyone,
First time poster, sorry if its in the wrong section.
I was wondering I live in Australia, and won a google TV (NSz-GS7) and which to get Netflix installed onto it, or possibly Hulu Plus.
I have set my DNS according to the TUNLR website, but still no luck. I have also created a second email with the location set to US but it still wont work with my device.
Can anyone suggest something?
Thanks
Click to expand...
Click to collapse
Did you manage to flash the US firmware on to the Aussie box?
Hello,
My Pioneer R1 tablet the other night decided to do an automatic upgrade when booting up and hung for hours on 14 of 18 files updated. I rebooted the tablet for it to get to the home screen but come up with the error android phone services not initinalized and then froze. so rebooted and it got to the animated pioneer logo and just sits there never loading fully. Pioneer customer support sucks with helping and the tablet has a reset button on the back in a pin hole. I pressed that the tablet turns off. The tablet still stuck on animated logo.The tablet was running stock jellybean 4.2. The Pioneer people didnt want to do any troubleshooting. told me to send it to them to fix and that if they found anything wrong other than hardware issue i am liable for the charges on to of the shipping cost. I dont have money to just hand out to people who dont have a system setup for troubleshooting. Sorry for a long story but my question is is there anyone who can help me fix this issue.
Unfortunately I'm stuck with the same issue, tablet was running slow so I rebooted it, got hit with their "system breaking update"
Spent a better part of the day trying to find a way to reboot it into recovery mode and wipe user data/reinstall but so far no luck.
Fired off a email to support, tried calling but the wait time was 54mins last time I called.
Also there is a automated announcement while waiting for call time informing everyone that they "are aware of a problem with the tablet"
If I manage to get it into recovery and fix this I will let you know how
so after further testing :
holding reset for 30 seconds: fail
holding power for 10 seconds: fail
holding power for 1 min: fail
holding reset and then power:fail
power then reset:fail
opening case to disconnect battery; FAIL soldered to the board/battery wtf ?
pinhole on bottom of case between usb and power port doesnt sync up with a reboot option
ro0ks said:
so after further testing :
holding reset for 30 seconds: fail
holding power for 10 seconds: fail
holding power for 1 min: fail
holding reset and then power:fail
power then reset:fail
opening case to disconnect battery; FAIL soldered to the board/battery wtf ?
pinhole on bottom of case between usb and power port doesnt sync up with a reboot option
Click to expand...
Click to collapse
ok well this was an counterproductive day
called Cs @ 1-800-421-1404
waited 45mins on a "20min" wait
talked to someone who informed me this was the wrong number to call for help with the tablet
called Cs @ 1-888-999-0987
"we are experiencing a high call volume at this time, leave your name # and model number and we will return your call before the end of the business day"
waited until 3pm and called again finally got to talk to someone and it was horrible
I was initially told to press the reset button on the back, when I informed them that was not the issue. I was told to email [email protected] and detail my problem, after around 10mins of this, I was put on hold where 3 different ppl picked up and re-asked my problem. Finally when I asked to speak with a supervisor I was told he wasn't there.
When I explained that this is not uncommon in tablet from time to time, ppl forget what they used as a lock code, or one of their children played with it and put a passcode on the device. I was informed that they cant give me any further information because pioneer hired them to field tech support questions and they aren't part of pioneer. The whole reason they cant just tell me how to boot the device into recovery is they dont know, you see pioneer failed to give them that crucial piece of information.
supervisor is supposed to be calling me back tomorrow so lets see what kind of bs this is.
more then likely I will be de-soldering the battery leads from the board to force it into recovery tomorrow afternoon/
only thing I've found out so far thru trial and error is :
power on ,hold power till first logo, press reset and hold. 3-5 seconds later screen flashes white once (either turning on or off)
tablet off, insert usb connected to pc, rapidly tap power and it will stay on the charging screen , pc then recognizes device as libusb-win32 device "Worldcup device"
still no recovery mode
ESI is actually responsible for the tablet as pioneer leased out their logo for the tablet.
This is why there is a ridiculous run around trying to get help from pioneer's cs reps,ESI got my problem sorted.
look for a stock rom dump soon.
so what files would be needed exactly....
so far I have :
aml_logo.img
boot.img
bootloader.img
cache.ext4.tar
data.ext4.tar
logo.img
recovery.img
and still have to copy over system.ext4.tar
packaged rom file!
ok so after following this thread :http://forum.xda-developers.com/showthread.php?t=2195858
I ended up with this Pioneer r1 stock rom , anyone who has a stuck pioneer want to try ?
ro0ks99 said:
ESI is actually responsible for the tablet as pioneer leased out their logo for the tablet.
This is why there is a ridiculous run around trying to get help from pioneer's cs reps,ESI got my problem sorted.
look for a stock rom dump soon.
Click to expand...
Click to collapse
Hi, can you tell me how you solved the password issue and not able to get to factory reset. thank you.
There is no recovery mode , need to return tablet to ESI
ro0ks99 said:
There is no recovery mode , need to return tablet to ESI
Click to expand...
Click to collapse
I've been doing some searching myself, since I've got a soft-bricked R1 (Father-in-Law didn't want it any more), and from the looks of it, reflashing AML8726-based tablets is done via a rescue-SD card, or using a manufacturer produced USB burning tool:
http://www.slatedroid.com/topic/41478-how-to-unbrick-your-amlogic-aml8726-mx-series-tablet-v20/
So it appears that the tools are out there, but I haven't had any luck finding the device-specific files that will help.
I don't suppose you manged to find a way to contact ESI's technicians without going through the support number?
There is a recovery mode i unbricked mine just a few day ago need help finishing it it's very unstable
Sent from my SM-N900T using XDA Free mobile app
Could sort of get mine to boot...
My r1 crashed while watching a video and when I tried to restart it was stuck on this pioneer loading screen. I noticed if i let the battery run all the way out I could then get it to load up... but was greeted with dozens of error messages. This program has stopped this program has stopped. Every two seconds another error so trying to get on to google play for a scandisk app was pointless. I chose to restart and... back to Pioneer loading screen :/
Anyone ever locate a stock recovery flash for this tablet? TBT-7R1-P can be flashed via adb and ImageBurnTool. I have 2 tablets that 1, I do have CWM installed but need to connect a mouse to navigate (using a usb mouse plugged inthru an OTC cable) and nothing to restore since I'd wiped it.
So after performing a factory reset on the device it booted normally the 1st time and asked me for my PIN (??). It accepted my usual PIN (!) and took me to a clean slate (all Play Store apps gone) BUT the wallpaper was still the same, my username was still there and the other user profile was also still there. What was missing was a keyboard so there was nothing I could do with the device.
OK no problem, lets perform another factory reset. So once again I hold volume up & the power button, select reset to factory settings, reboot... and this time it boots to a black screen with only the android navigation bar at the bottom and the words emergency mode on the bottom left.
Any ideas on what to do now, short of sending it back to the store?
This is a brand new unit, running EMUI 5 from the box, bought from an authorised dealer. It was not rooted or tampered with in any way or form.
I've seen those symptoms and I had to perform an erecovery. If you have the Chinese version you can do that if you have the international version I think erecovery isn't working just yet.
Sent from my MHA-L29 using XDA-Developers mobile app
I have a MHA-L29 bought in Europe. I assume erecovery is the mode enabled by pushing volume up, volume down & power button at the same time? At that point I would need the full OS in a microSD inside the device, correct? Apologies, I'm not well versed in Android...
Huawei's website offers very little help . All one can find is a link to the 'quick start manual', a link to EMUI's source code (Mate 9 is absent), a mobile wifi inspection tool, and HiSuite. I'm assuming HiSuite is of no help in this case?
Have I run out of options here? Is my next step returning the device to the shop?
Governa said:
I have a MHA-L29 bought in Europe. I assume erecovery is the mode enabled by pushing volume up, volume down & power button at the same time? At that point I would need the full OS in a microSD inside the device, correct? Apologies, I'm not well versed in Android...
Huawei's website offers very little help . All one can find is a link to the 'quick start manual', a link to EMUI's source code (Mate 9 is absent), a mobile wifi inspection tool, and HiSuite. I'm assuming HiSuite is of no help in this case?
Have I run out of options here? Is my next step returning the device to the shop?
Click to expand...
Click to collapse
The easiest choice for you is returning the device to the shop, but it can definitely be fixed.
Huawei made some very stupid decisions with the Mate 9. You cannot flash firmware from SD card anymore. You have to use eRecovery (boot the phone plugged into a computer holding the volume up key) to recover. However, this eRecovery has not launched for the european model, so you can't restore.
I might be able to help you using my DNS server because I have reverse-engineered a lot of how the Mate 9 works, but I don't have a European model to test with. If it's easy for you to return it to the store, that's probably the best option.
I've contact Huawei support and they'll be picking up the device by courier. They expect to have it returned in 5 days max. I did test the eRecovery mode that you've described and indeed it fails to gather the needed files ("Getting package info failed").
I appreciate you input, what would your method involve? I've seen firmware (B122) floating around the web, how are people flashing it if the SD card method isn't working for this unit? Having said that I wouldn't personally attempt anything that could possibly void the warranty.
Governa said:
So after performing a factory reset on the device it booted normally the 1st time and asked me for my PIN (??). It accepted my usual PIN (!) and took me to a clean slate (all Play Store apps gone) BUT the wallpaper was still the same, my username was still there and the other user profile was also still there. What was missing was a keyboard so there was nothing I could do with the device.
OK no problem, lets perform another factory reset. So once again I hold volume up & the power button, select reset to factory settings, reboot... and this time it boots to a black screen with only the android navigation bar at the bottom and the words emergency mode on the bottom left.
Any ideas on what to do now, short of sending it back to the store?
This is a brand new unit, running EMUI 5 from the box, bought from an authorised dealer. It was not rooted or tampered with in any way or form.
Click to expand...
Click to collapse
when you make a factory reset in recovery on first boot you see lost the google service and also the keyboard (i know well i have done it two time in 4 days cause bootloop) how got the google service back? simply download from apkmirror a google keyboard (you need it for next step) and install it then go to settings/advanced settings and make a factory reset(need a pin in my case that why have installed a keyboard) when the device boot again you have the google service again
I see, thank you. I'll keep that in mind next time I reset the device. :good:
I then ask, if I do reset the device to factory settings and it craps out again, how would one know if eRecovery is able to recover European models? As of 3 days ago this option would throw a 'Getting package info failed' error. Short of trying it myself when I get my device back, has anything changed in the meanwhile? Is eRecovery working now?
hi mate, I only know what I've tried: eRecovery delete google service, eRecovery not erase password.factory reset from settings does reappear google services .... likely these problems are software bugs or are linked to nougat that has different partitions than to the past....sorry for now thats it
Inviato dal mio MHA-L29 utilizzando Tapatalk
So I just got my phone back from the service center and the first impressions were not good. Before returning the phone they called me to ask for my Google username and password (!!) to make sure the device was successfully recovered. I obviously refused and just told them to kindly return the device and I would test it myself.
Well the package arrived today and is missing the SIM ejector and the IMEI back sticker. Not only that but it now refuses to install the Amazon Shopping app and Google PhotoScan app because "this app is incompatible with your device". How can this be if I had these two apps installed before??
I also noticed that the device claims to be an "Orange MHA-L29"... have these guys just flashed it with a firmware meant for Mate 9s sold through Orange?
Governa said:
So I just got my phone back from the service center and the first impressions were not good. Before returning the phone they called me to ask for my Google username and password (!!) to make sure the device was successfully recovered. I obviously refused and just told them to kindly return the device and I would test it myself.
Well the package arrived today and is missing the SIM ejector and the IMEI back sticker. Not only that but it now refuses to install the Amazon Shopping app and Google PhotoScan app because "this app is incompatible with your device". How can this be if I had these two apps installed before??
I also noticed that the device claims to be an "Orange MHA-L29"... have these guys just flashed it with a firmware meant for Mate 9s sold through Orange?
Click to expand...
Click to collapse
mmmm too bad mate,your M9 is no brand? Orange is a carrier ....my opinion is ask why this change and ask for phone replacement
Yep, unbranded bought from an authorised dealer.
I am now going to escalate it and try to have this unit rejected and exchanged for a brand new one. I sure hope they don't propose replacing it with a refurbished unit, after all we're talking about a €700 device here and it has spent more time in the service center than in my hands. Very frustrating.
And this whole "no way to use eRecovery yet" and "no way to flash it from MicroSD" is just the last nail in the coffin... I mean what were they thinking? Even Apple devices allow me pick up the corresponding firmware and flash it at home from day 0. I hear the P9 Plus is less restrictive, maybe I should have gone for one of those instead?
I've got a real lemon here... let's see how they handle my case, I'll keep you all updated.
i bought a microsoft lumina 650 (2nd hand) watched her remove her microsoft account. everything was working great until my mobile provider said i needed a new sim card........well then my phone would drop calls not send text msgs turn off ect....Im not a phone tech by any means. Everywhere i researched my issue with the phone said to do a factory reset. ok i thought i will lose what ever i have on the phone since my pc (hp 21 decided while left all alone to never turn on again......back up )laptop has windows 7 not very compatible with phone. So factory reset we go........reset complete and im locked out by reset protection recovery key. Key is not being accepted by the phone, cant even get to a microsoft mobile tech redirected every time to b2x who cant help me they say contact microsoft. felt a little(lot) passed off by both companies and just gave up. contacted previous owner and her account doesnt work either. So now im hoping threw this forum that there is someone out there that knows how to get me back my phone.
PS never done a forum before so if i have something wrong or ......
dec 3 2017 update to my hair pulling frustration........ google has a feature find my phone and in there it says that if you give or sell your device that you should remove it and they will display the reset recovery code and send me an email as well with this info.. Ok so picture a woman in her pj's one fuzzy slipper on ( dog has chewed the other to a unrecognizable lump of something) looking at this google page and asking can it be that simple....smile and say to herself outloud #$$#% why didnt i find this earlier like 2 flippen mths ago......but then frown and look at her crappy back up computer with dredd.....thinking about her techinical luck lately which is not good minus minus on 1-10 scale. stare at the screen for 10 mins ( pros and cons debate going on) final debate statment said google wouldnt have that option if it didnt do as it says....strong statment that side wins and i push the delete my device tab.......... device successfully deleted.......looking ........looking........ nothing else pops up. panick says what ? temper steps in and says WHAT THE======. yup thats correct not only did i not recieve the code didnt get and email and no response from google. Ok so i hope you found that a little funny cause i have outlook that also has my device still linked to that account and it also says that i can access the recovery code but i have no idea how to get that display when i hit the ? tab the help topics are only on forgot sign in password. so if anyone know how to get device info from an outlook device account i would appreciate the help thanks for reading...cheers
Being a newbie, I have tried checking for other threads in the forum, such as this one:
https://forum.xda-developers.com/showthread.php?t=3708706
But none of them seem to have the same problem as I have been experiencing with my Galaxy S8+.
Some time last year, I have broken my phone screen. I had it insured, so I sent it out to repair. It came back two months later, with a new screen, yes, but my headphone jack, USB-C ports and microphone were not working, so I sent it out again to an authorized service provider I've seen from Samsung's website that was nearby, hoping to have it serviced in warranty.
The other provider had glued my phone together with hot glue. So not only was water resistance compromised (should it have worked well in the first place), as I have lost my warranty even though Samsung quality insured the provider.
Beyond that, my phone doesn't really work. The IMEI is clean, wifi and bluetooth work, but even though it sometimes connects to the network by not showing "Emergency Calls Only" and the network name instead, I cannot send or receive texts, calls, etc.
I've tried everything. From restoring it using Odin, resetting it completely without using a backup, but nothing helps. There are some (really) short periods of time that it does connect to 4G, but I have no idea what I'm dealing with and since I don't have the warranty anymore, I can't have it serviced.
It is important to note that my phone hasn't been rooted.
Any ideas are welcome!
Thanks in advance
victordobo said:
Being a newbie, I have tried checking for other threads in the forum, such as this one:
https://forum.xda-developers.com/showthread.php?t=3708706
But none of them seem to have the same problem as I have been experiencing with my Galaxy S8+.
Some time last year, I have broken my phone screen. I had it insured, so I sent it out to repair. It came back two months later, with a new screen, yes, but my headphone jack, USB-C ports and microphone were not working, so I sent it out again to an authorized service provider I've seen from Samsung's website that was nearby, hoping to have it serviced in warranty.
The other provider had glued my phone together with hot glue. So not only was water resistance compromised (should it have worked well in the first place), as I have lost my warranty even though Samsung quality insured the provider.
Beyond that, my phone doesn't really work. The IMEI is clean, wifi and bluetooth work, but even though it sometimes connects to the network by not showing "Emergency Calls Only" and the network name instead, I cannot send or receive texts, calls, etc.
I've tried everything. From restoring it using Odin, resetting it completely without using a backup, but nothing helps. There are some (really) short periods of time that it does connect to 4G, but I have no idea what I'm dealing with and since I don't have the warranty anymore, I can't have it serviced.
It is important to note that my phone hasn't been rooted.
Any ideas are welcome!
Thanks in advance
Click to expand...
Click to collapse
Try adding your a.p.n manually and Changing stuff around
Sent from my [device_name] using XDA-Developers Legacy app
bonebeatz1234 said:
Try adding your a.p.n manually and Changing stuff around
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
The APN solution didn't work... I don't know what's going on with it, because it sometimes does connect to the network out of the blue and I didn't mess with any setting.
I've searched around, and there might be a problem with the Knox IMEI certificate, since they've disconnected the fingerprint sensor or something, but I'm a total noob when it comes to Android.
What did you mean with "changing stuff around"?
Try this method:
1. Go to the Dial pad
2. Type in (*#*#4636#*#*) NOTE: No need to press the send button, it will automatically prompt you for the Service mode
3. Enter Service mode
4. Select “Device information” or “Phone information”
5. Select “Run Ping test”
6. Click on the “Turn Radio Off ” button and then the Galaxy will restart
7. Select reboot if necessary
There are several ways in which you can fix this issue. However, these methods are not guaranteed to work 100% of the time.
Sure it's not the sim? I've se en similar issues related to a defect simcard. New sims can easily damage if they've been in and out of a phone several times.
Sent fra min SM-G955F via Tapatalk
popsi said:
Sure it's not the sim? I've se en similar issues related to a defect simcard. New sims can easily damage if they've been in and out of a phone several times.
Sent fra min SM-G955F via Tapatalk
Click to expand...
Click to collapse
Yes, I've tried replacing the SIM card, and that also didn't work. My SIM worked fine on other phones, and I don't think there is a problem with the reader on the phone, considering it knows when I've inserted a SIM on it...
RossTeagan said:
Try this method:
1. Go to the Dial pad
2. Type in (*#*#4636#*#*) NOTE: No need to press the send button, it will automatically prompt you for the Service mode
3. Enter Service mode
4. Select “Device information” or “Phone information”
5. Select “Run Ping test”
6. Click on the “Turn Radio Off ” button and then the Galaxy will restart
7. Select reboot if necessary
There are several ways in which you can fix this issue. However, these methods are not guaranteed to work 100% of the time.
Click to expand...
Click to collapse
Couldn't find device information or turn radio off, there is only a ping test for wifi...
victordobo said:
Couldn't find device information or turn radio off, there is only a ping test for wifi...
Click to expand...
Click to collapse
There are other methods. Try any of the methods here:Mod Edit
Let me know which one worked for you.
RossTeagan said:
Try this method:
1. Go to the Dial pad
2. Type in (*#*#4636#*#*) NOTE: No need to press the send button, it will automatically prompt you for the Service mode
3. Enter Service mode
4. Select “Device information” or “Phone information”
5. Select “Run Ping test”
6. Click on the “Turn Radio Off ” button and then the Galaxy will restart
7. Select reboot if necessary
There are several ways in which you can fix this issue. However, these methods are not guaranteed to work 100% of the time.
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When I try this, it will not jump to the screen you advise, so pressing the dial, it dials as a "OnePlus One" number!
funny...
Why haven't you complained to your insurer started that the repair want satisfactory and Samsung won't honor the warranty as it was repaired badly and that you want a new phone?