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I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
same problem
I'm having the same problem. Today is my first attempt to ever flash a tp2 phone and I get the fatal error dialog (see below).. what is going on?
---------------------------
Fatal Error
---------------------------
Hard-SPL is for non-commercial purposes only, we have detected that you appear to already have unlocked another device, if you wish to unlock commercially, please e-mail [email protected] or [email protected] to discuss solutions; However if this is your first device, then please ensure that the radio is turned ON and retry
---------------------------
OK
---------------------------
archimedesjs said:
I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
Click to expand...
Click to collapse
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
I finally got a response back after my inquiry to the support site. They didn't explain HOW it happened, but they asked for my IMEI # and supposedly they're going to remove it from the "already unlocked" lists or whatever. Hopefully it will work, I'll report back next weekend when i will get some more free time to attempt an unlock.
I have sprint. I created a support ticket on on their site along with my phone imei# yesterday... still awaiting for their response.
THE-COPS said:
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
Click to expand...
Click to collapse
Even on windows Vista, you shouldn't be having a problem using the unlocker.
I do know that a friend of mine tried using the HSPL Unlock on his computer, and kept running into problems. Turns out his phone was trying to sync with WMDC while he was unlocking.
Have you by any chance tried Plugging the phone into the computer. Let the phone completely sync with WMDC, then go into settings and deactivate auto sync. from this point you should be able to Do the unlocker without having any problems.
The problem I'm having isn't WMDC, it's the exe file within the zip. It will extract on the phone, but when I copy it over to desktop, a file with 0 bytes appears and becomes unaccessable. If I unzip it on the PC, no file appears. They said that AV programs will think it's a virus and prevent it from even showing up. So I disabled Windows Defender and Spybot, yet the same problem still happens. See, the PC with Vista is my sisters. I have XP on mine but no internet (except for VZ broadband on my phone, but that cant be used in this case). Everytime I use Vista, the damn thing irritates the hell out of me. Is anyone familiar with the services that run on Vista? Perhaps maybe you know what else needs to be turned off. There are no other AV programs except Norton Internet Security, and that isn't even enabled. I dont think that would do anything anyway since it's for incoming internet data streams.
Same Deal
I have a sprint tp2. never tried to flash before, ever. Have donated over 40 dollars now to olipro and feel pretty ripped. every time I do everything step by step active sync to the cab file download...but oh yes...the "fatal error" message every time. I'm sick.
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
archimedesjs said:
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
Click to expand...
Click to collapse
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
I gave up on this. Just going to stick wiith the stock ROM and upgrade to VZ 6.5 ROM. This is too much of a headache for me. I dont remember unlocking ever being this difficult on a device.
jerdog said:
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
Click to expand...
Click to collapse
I had no problems at all. Running windows vista ultimate on my home computer. These are the exact steps i took....Disable all antivirus and antispyware before you download (because it give a false positive and will delete some of the contents of the download), download the file to my desktop, allowed my device to completely sync, ran the exe file, followed the prompts and Unlocked the phone. I did use the paid unlocker though to do the sim unlock but I used the free unlocker for hspl. Make sure your not on a work or public network where someone else may have unlocked a phone. I read somewhere that it also prevents unlocks if someone on the same network unlocked a phone. Hope this helps.
Yesterday i lost my 1 month old HTC HD2 (with MIUI on it) and i really want to have it back. To bad i didn't install a locater app yet, so is there a possibility to locate my phone without a pre-installed app (a google service or something like that)?
Thanks
Wow, I feel your pain.
Have you try out Plan B? https://market.android.com/details?id=com.lookout.labs.planb&hl=en
It can still install itself onto your phone from the Android Market website, provided it is on, have data connection and the phone is still tied to your Gmail account.
It will be able to give you GPS location.
Here is an exaggerated account on how someone got his phone back, but I suspect the credibility of this story.
http://arstechnica.com/gadgets/news/2011/08/how-plan-b-found-the-droid-i-was-looking-for.ars
Nonetheless, it works and still gives a little bit of hope.
PS: Press "thanks" if you think I helped you. It will be my first "thank". =)
i've pushed install B to my htc already, but i don't know if it installed. didn't get any mails yet, so i don't know where my phone is
Hmm.... unfortunately, I cant provide any further help...
When technology fails, we can always fall back to basic human kindness.
I lost my phone once before, but the finder was very kind to call my home and tell my mother about it. Thus I was able to retrieve it.
The finder guessed that it was my home number by searching through the contacts and saw the entry named "Home". But it was a few days later then she called my mum.
So let's hope for the best. =)
call the police first! maybe they can track the phone when someone use it
Hey guys, let me just start off by saying I have spent almost 8 hours straight today trying to figure this out and dig myself out of a hole I've created for myself, that being said, I'm going to try and be as detailed as possible so you guys know EXACTLY where I am and what I've tried. This post looks long but that's because it is. It's pretty much my entire day's worth of trouble typed out. So just bare with me and see if you guys can help me out here!
I have a T-Mobile Galaxy S4 model: SGH-M919 it has Android 4.4.2. Now on to the problem: I've had this phone for almost a year now and a few months ago I rooted it. Did a simple Youtube tutorial and used Odin to do the work and everything worked out fine. A couple months down the road (yesterday), after using the phone like a teenager, downloading apps and cluttering it up it started to slow down and not run some apps. After thinking about it I decided to factory reset it. All of my contacts, photos, and videos were backed up on Google so I thought "why not?" Well, this is where $#!% hit the fan.. being rooted then factory reset, right before the phone came online it had me answer two questions about the root. Something to the effect of "Do you want to keep root? (This option is not reversible)" I thought since I wasn't using the features I originally rooted the phone for I figured nah just get rid of the root. So the phone did its T-Mobile boot up and started the Initial setup.
Everything up to to this point was fine until I wanted to log in to my Google account during the setup. Please understand that where I am I have full 4G LTE coverage and have access to a pretty fast and sturdy wifi connection. Well, when it came to the google sign in I entered my email and password and it came up with a message reading "Can't Sign in - Can't establish a reliable connection to the server" (believe me i wish that was the only issue) so after reading that, I thought I'd try with my wifi.. nope. Same thing. Since neither my 4g or wifi worked I thought it was Google's servers so I tried again this morning, same thing. (keep in mind at this point i think my phone isn't rooted anymore.) I call the t mobile store and they give me a technical support number, so I call it and I tell them i cant sign into Google. The gentleman told me he cant do anything because he can tell my phones been rooted. Only thing he suggests is to contact Google, well, the customer care number just tells you go to google.com/support and there's nothing there about my problem.
This is where I dig my hole even deeper. I tried another factory reset and up in the top left corner i still see that root text. Even the rooted android symbol pops up before the Samsung logo or t mobile. Since I saw that I thought "ohh it just didn't get unrooted all the way." I look up ways to completely remove a root and a lot of them require plugin your phone into the computer and using Odin to flash a stock firmware on to the device. I went to plug my phone into the usb port but my computer didn't recognize the usb device, having experienced this a long time ago I searched around for the latest Samsung usb drivers and I installed those. Device still isn't recognized. Let me just note before people tell me to use MTP mode or Developer tools> usb debugging or connection mode.. The only thing that happens when plugging my phone via usb is the phone starts charging and my computer makes the trumpet noise like something is plugged in. Other than that, there is NO notification of it being plugged in. The reason i stress this is because I called Samsung technical support at this point and the guy (not gentleman) treated me like a 5 year old and ran me through all of these options after i told him I already did everything he was suggesting, including downloading Samsung Kies 3 and having it install the drivers. It does not pick up the device either.. at this point I looked up ways to remove the root without the computer. I found out you can just go into the root app "SU" or something and theres a remove root option. I jumped on that opportunity and had it removed. I restarted the phone and all the problems still persist, it even still has the root text on the top left when you factory reset it again. However now, even if you factory reset and select the option "keep root," thinking it would bring back the"SU" app it does NOT.
So lets recap. I have a phone that thinks its rooted and even appears rooted to t mobile but doesn't have any of the root apps or privileges or capabilities to fix my Google log in issue (like the host file in filemanager). And I can't re-root to get that app back because none of my 3 usb ports, 3 different usb cables (one being the cord that came with the phone), or any of the ports/cables on someone else's computer will recognize the darn thing to work on that way! I have all these issues that are supposed to fix each other but I can't do any fixing because they cancel each other out too... I'm at a dead end.
In case this isn't the right forum/website/thread/post area etc.. I have this whole message saved in Microsoft Word document so I can repost it anywhere you guys might suggest better results. Any help/advice will be much appreciated.
Hello.
I have the ZTE axon A1R (not pro) and about a month ago I received a notification for a update to marshmallow 6.0 and so I went through the process, and it completely froze and would not boot.
Since then I did a factory reset however I cannot get passed the sign in screen where it asks you to sign in with the gmail that was previously associated with the phone. I have done this countless times and it simply does not accept the email even though it is correct. I have initially waited 3 days and since then tried many many times but it simply throws me back to the sign in screen.
I have tried the other option where google sends a code digit and this doesnt work wither.
I have been in contact with zte customer service but it is a complete joke. They have done absolutely nothing to help me and what I thought would take a couple of days at the most to fix, has now been over a month and is very frustrating. They keep sending me email to "wait and that they forwarded my concerns to the appropriate people to help" however this has not happened in over a month now.
what can I do? (I tried searching for this problem here on xda forums and google in general but cannot find the relevant information. Mostly what I find is stuff for the pro version of this phone)
Thank you
Hi !
Is this thread useful ?
Cheers !
xanthrax said:
Hi !
Is this thread useful ?
Cheers !
Click to expand...
Click to collapse
hi,
thanx for trying to help but sadly the above is for the Axon 7.
i am only able to find information (on xda) regarding Axon 7 and axon pro neither of which is my phone.
mine is the regular axon (A1R) http://www.gsmarena.com/zte_axon-7686.php
I should note that I am not so much interested in rooting it or anything like that.
I just want to be able to use it again under any circumstance but I simply cannot get passed the "sign in with email previously associated with this phone" because it keeps sending me back after I put in the correct information.
ZTE has been a complete failure in helping me even though it was their update that has cause me problems in the first place
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
xanthrax said:
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
I have done that.
no go.
and the weird thing is that, when i do type in the wrong password, it knows, and says so... but when I type in the correct one, it doesnt say anything, just jumps right back into the 'please sign in with the email associated with this password' screen.
I think it may be a issue with the update itself.
I cannot get passed the 'verify your account'
page. I tried everything, I keep putting in the
correct email and password, and even trying with the
code that google sends via text, and it always just
sends me back to the 'verify your account'.
THis is a problem with ZTE update. It fails to
recognize the previous email that was associated to
the phone.
When I power the phone while holding the 'up' button
and go into android recovery, it says:
ZTE/P897A10_ROGERS/billy
6.0.1/MMB29M/20160707.005703
So it seems that even though I have reset the phone
into factory reset, it has still applied the 6.01
update which is not what the phone came with when I
bought it (it came with 5.01)
Perhaps this is the problem and why it is not
recognizing the email associated with the phone.
I dont know why it says "ROGERS/billy"
Rogers is not the carrier that I am with and billy is
not my name.
I purchased a Samsung Galaxy S7 Edge from a guy off ebay with smashed the screen for a cheap price and recently took it to my local Official Samsung repair shop who repaired it for a reasonable price. I turned the phone on and it had all of the other guys personal stuff on the phone and he had a screen lock on there that I didn't know how to unlock so I did a factory reset in recovery without realising about FRP. When the phone rebooted I get the google screen asking me for the original google account credentials. I have tried contacting him and getting no joy. I have tried all of the methods in youtube but as the phone has the December 2016 security update none of them seem to work. When I plug the phone into my PC windows just says the USB device has malfunctioned and does not connect. I have installed the full Samsung USB drivers but the PC still doesn't recognise it. Could the fact it is not recognised be due to the google frp or could it be to do with the fact the phone could still be damaged from when it was dropped. Im not fussed about the USB port in normal use but it appears the only method to bypass the FRP is via the USB and using one of those methods. Can anyone help please?
I had the same problem and from my understanding all the methods are blocked now I'm trying to find out if theres a way that i just havent figured out yet i've book marked your question and will keep checking back to see if you have had any help
I know it is a tricky subject as I could be in possession of a stolen phone in which case I am rightly being locked out of it but I have the receipt to prove I have purchased it which I am willing to show to anybody who might know a way around it.
Have you tried putting it in download mode then using emergency recovery on Smart Switch?
Yes tried that earlier. Smart Switch doesn't recognise it. Just stays on the screen telling me to connect the phone even though I already have. When I plug the phone into the laptop it says the USB device (my phone) has malfunctioned and Windows doesn't recognise it. I have tried ODIN and that doesn't recognise the phone either as it isn't being given a COM number by Windows. Guess I will have to take it back to the Samsung Support Centre as I paid them to get the phone working and he said the price quoted was to get it fully working. If the USB isn't working then they can repair it!
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Ditto as him
Proof of ownership, otherwise identical to dec update. whatever you think, need the help..thanks
ash 202 said:
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Click to expand...
Click to collapse
I've just unlocked a S5 Neo.
I flashed the very first firmware version (5.1.1)
FRP lock still there BUT I could now use the side sync hack or samsung unlock APK on OTG cable.
Then flashed the latest 6.0.1 version
Did you manage to unlock it?
I have the same problem
Any good current methods for this
uninstall all drivers related and kies. Then install kies and needed drivers. See if you can connect via download mode now.
godders3906 said:
I purchased a Samsung Galaxy S7 Edge from a guy off ebay with smashed the screen for a cheap price and recently took it to my local Official Samsung repair shop who repaired it for a reasonable price. I turned the phone on and it had all of the other guys personal stuff on the phone and he had a screen lock on there that I didn't know how to unlock so I did a factory reset in recovery without realising about FRP. When the phone rebooted I get the google screen asking me for the original google account credentials. I have tried contacting him and getting no joy. I have tried all of the methods in youtube but as the phone has the December 2016 security update none of them seem to work. When I plug the phone into my PC windows just says the USB device has malfunctioned and does not connect. I have installed the full Samsung USB drivers but the PC still doesn't recognise it. Could the fact it is not recognised be due to the google frp or could it be to do with the fact the phone could still be damaged from when it was dropped. Im not fussed about the USB port in normal use but it appears the only method to bypass the FRP is via the USB and using one of those methods. Can anyone help please?
Click to expand...
Click to collapse
Try this OP.
I Found A Way To Remove FRP that dosen't trip any trips
thundastruck said:
Try this OP.
Click to expand...
Click to collapse
Have a look at my post here... How To Reset FRP (Nearly All Fones From Android 6.x.x to 7.x.x, No Trips, Flash counter inciment, Knox, Still Mode = Official, Warenty 0 (0x0000) (Still working 16 June 2017)
You see, im not all that good with programming APK files, Dalvik VM, Obex,ect, but Linux I'm your man so i figured where is the email/pass info held and is there a switch to keep it on off, ends up one of the easiest hacks i've ever done, no complicates hashed/salted double coded switch, or hard wired switch,
just a very small partition that when or if you have any google account info stored in it you get locked out till you enter the exact same info, so i just dd,d the partition after taking a backup of course lol (; then when the fone booted to download mode i noted FRP=OFF so i flashed the stock bootloader to let the fone boot all the way to video mode and YES!!! it thought it was a new fone never been used before then i check the switches/trips KNOX , device status = official, to test i just made a new google account on the spot on the phone filled all the [email protected] in then voila its working, calls, all menu items ok, official all knox fine, just the way it was when i first got it, except obviously I've upgraded to v7, hopefully this works for you, please dont use or talk about illegall activity with this, or using it for profit, it's agift I gave you's for free so i want it to stay that way, all i want is a thanks, and a beer, lol, no but seriously, when the guy that invented the hammer to ease the effort of pussing nails into wood with you hands, never got hassle about murders with them, tha fact the could be used to rob banks, rob people, damage things, smash up shops, etc so... think about it, all i done was make a tool to help people too. theres litteraly millions of exploits, including android based ones out there just now check, https://www.exploit-db.com/ , OWASP_Vulnerable_Web_Applications_Directory_Project , http://www.exploit-db.com/ , http://www.blackploit.com/ , packetstorm cve etc etc. #
This is a tool to help people how when they first got there fone, and just filled in any old stuff to get into the fun part of the fone. ie "you cannot use [email protected],com as it already in use how about [email protected],com then the password, use one lower case, one higher case, one number , one symbol, more than 12 letters but less than 20, don't use anything you talk about, your name dob etc etc etc , so most people just pick the random one google pumps out and tries random passwords till one goes through, "I've seen this done a few times with my own eyes and had to stop them and explain and this was b4 FRP" Also if you change one letter in your google password, Factory reset your fone, your locked out if the fone never got the change in time, try it, Anyways if people use this for illegal purposes its there evilness there using not mine, there just using my tool as well as the thousand of others in the arsonry, even the OS check out "kali linux OS", "Parrot OS" "Blackbuntu OS"," BlackArch Linux" Also say you code a program to check hashes at a faster rate to speed up logins etc, a hacker will use it to check stolen passwd lists faster, if a faster CPU is made, the first thing a hacker thinks of is how many words/letters it can do a second so they can bruteforce the wifi key of the local bank, hospital etc.... so?
tried EVERYTHING ....
I have the USCellular G935R4 .... S#iiiit , like I've even gotten to the actual HOMESCREEN , but no matter what I do it wont do it.. i can access just about any app and the settings accurately every single time within seconds-mins, even tried flashing it, even had FULL access and control over it using sidesync, and i tried rooting it from oneclickroot on pc but thennnn knox trips and won't let me enable developer options.... And got the error with "sign in using email and password" on quick shortcut maker , PLUS tried everything to fix the error by reinstalling google account manager , etc ...
But NOTHING ...
If ANYONE has any idea how to successfully do get into it , Pplleasee let me know!
???
Seriously ,
I swear , I'll even pay someone ...
Try flashing the phone to the latest MM via odin and try bypassing. I tried it on my G** da** S6 with may 2017 patch. Dowgraded into latest MM and tried different bypass and it worked.
any help in 2020
ash 202 said:
Hey need help? Contact me on WhatsApp @ +918848180955 I'll help u out
Click to expand...
Click to collapse
cany help in 2020 S7 Att frp removal PLEASE