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[Q] Question about HTC repair

Hi guys im about to ship off my htc inspire to htc for repair but i had a question. the phone will NOT boot at all. the orange LED light will not even show up if its plugged in. this happened after i flashed to PD198IMG.zip from the ace hack kit in HBOOT. now the phone wont turn of. if i plug it into my computer it tells me its installing this driver. but it cannot be found i looked on the internet for it and i couldnt find it. anyways! my question is. Will HTC be able to tell the warranty is voided or not. so far on here i havent found anything that HTC can do that we cant. but i need a straight answer from you devs! thanks so much!

Might run it over so they could just send you a new one
Sent from my Desire HD using XDA Premium App

Can you not boot back to hboot volume down and power? As far as the warranty goes HTC just referbs the phone I have never got charged for rooting . Try to boot to hboot screen and the HTC sync drivers can be found on HTC web site
Sent from my Desire HD using XDA Premium App

As far as I know it's AT&T who "cares" if you have rooted your phone, I don't think HTC cares.

ATT has never asked if I had rooted my phone they don't have in there terms & conditions they read for exchanges. And I have a friend who works for them and he said that don't care just don't tell them more than they need to know .
Sent from my Desire HD using XDA Premium App

jmarrale said:
Can you not boot back to hboot volume down and power? As far as the warranty goes HTC just referbs the phone I have never got charged for rooting . Try to boot to hboot screen and the HTC sync drivers can be found on HTC web site
Sent from my Desire HD using XDA Premium App
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the phone wont turn on. at all. ive tried everything.

and thanks guys! thats all i needed to know ill get back to you when i get my phone back from HTC

My phone is currently being shipped back from HTC and they didn't charge my for the repair . ! just reporting back for those who have the same issue dont have to fret about sending your device in!

Thats great news! Thanks for the update. Total turn around time was what, about 2 weeks?

jmarrale said:
ATT has never asked if I had rooted my phone they don't have in there terms & conditions they read for exchanges. And I have a friend who works for them and he said that don't care just don't tell them more than they need to know .
Sent from my Desire HD using XDA Premium App
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I did work for them, and you're correct my friend.
They don't expect you to root it, as most customers never do. If you don't mention it, chances are it will never come up.
I doubt the geniuses in CS would even know how to check...
Sent from the future...

kirk123 said:
Thats great news! Thanks for the update. Total turn around time was what, about 2 weeks?
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It all depends on how you ship it in. Yes they make YOU pay for shipping it in. i used UPS ground took about a week... the same day they got the phone they Replaced the motherboard (according to them anyways) and shipped it back out the same day. But they used ground shipping via FedEx.. even though the gal on the phone said expect the phone withen 3-5 Business days after they received the unit. So. yes. about 2 weeks total.

Problems i have with the sensesation

1. Coming from my mytouch 4g running sense 3.0 the sensation is a bit more laggy
2. Data has random dropped out issues
3. Wifi has terrible drops in and out
4. Screen does not seem as durable as my preivous HTC devices had it for 20 hours been babying it and has a scratch
5.battery life is horrible but that is to be expected
I have owned all HTC since g2 and never have I had this many issues thinking of returning it to t-mo and getting my money back any idea's
Sent from my HTC Sensation 4G using XDA Premium App

One more thing I noticed is that the touch screen wants to b lagggy kind of like the hd2 was when it first ran android
Sent from my HTC Sensation 4G using XDA Premium App

If your having so many issues exchange it.
Sent from my HTC Sensation 4G using XDA Premium App

infrared_guy said:
1. Coming from my mytouch 4g running sense 3.0 the sensation is a bit more laggy
2. Data has random dropped out issues
3. Wifi has terrible drops in and out
4. Screen does not seem as durable as my preivous HTC devices had it for 20 hours been babying it and has a scratch
5.battery life is horrible but that is to be expected
I have owned all HTC since g2 and never have I had this many issues thinking of returning it to t-mo and getting my money back any idea's
Sent from my HTC Sensation 4G using XDA Premium App
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What did you take a diamond across the screen? The thing is Gorilla Glass and it's doubtful you were babying the screen and got a scratch.

Never had those problems
Sent from my HTC Sensation 4G using XDA App

Working great!
I can say after owning it for only 24 hours so far it is a blast. I haven't had any problems. There was one instance where the data stalled, but it hasn't lagged or reboot, or even heat up since I have had it on. Been running great for me!

My sensation runs great lol glad I didn't get a dud get a replacement and if that don't work maybe u just expecting something that this phone can't give you goodluck but ill send back asap if I was you

ark2612 said:
What did you take a diamond across the screen? The thing is Gorilla Glass and it's doubtful you were babying the screen and got a scratch.
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It only takes one grain of sand ( quartz ) in your pocket to scratch it. More of an unlucky thing than a failure of the gorilla glass .

None of those problems here.
Wifi calling works great.
I like Sense UI except for a few small things like accuweather db bull****
Browsing is nice and fast.
Trying to figure out how to get the stock car home to install.
My power button is too loose and will sit crooked sometimes. If I can get them to send me a replacement before receiving this one I may change it out.

I think ill take the advice and exchange I'm in a 4g area with full bars and it took like 3 mins to log onto xda. Thank u all for your comments
Sent from my HTC Sensation 4G using XDA Premium App

Don't get it from walmart...
Sent from my HTC Sensation 4G using XDA App

infrared_guy said:
I think ill take the advice and exchange I'm in a 4g area with full bars and it took like 3 mins to log onto xda. Thank u all for your comments
Sent from my HTC Sensation 4G using XDA Premium App
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The data lag that you're referring to is an issue. Exchanging your phone will not resolve it. I found a fix (at least it works for the most part) that I posted in the developer section. As for the other problems you named, I'm not having any of those issues.

Got a Problem with watching divx movies... After a few minutes sound is gone ... This is my second sensation with the same problem can anyone help me?
After killing video player and start again sound works but turns off again after some time

Yo you saying that is wierd because my first sensation came from Walmart and it had every bug imaginable, got one from tmobile yesterday and its running like Bugati!!! Walmart be running some shady business tactics. $148.88 is in place for a reason. Real talk.
Sent from my HTC Sensation 4G using XDA Premium App

I thought I was the only person that had the crocked power button. Everything else is fine except the speaker rattles when playing music loud and with bass and that's pretty much and it heats up when charging and using it.
Sent from my HTC Sensation 4G using XDA App

polo045 said:
Yo you saying that is wierd because my first sensation came from Walmart and it had every bug imaginable, got one from tmobile yesterday and its running like Bugati!!! Walmart be running some shady business tactics. $148.88 is in place for a reason. Real talk.
Sent from my HTC Sensation 4G using XDA Premium App
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I had the exact opposite happen, I'd recommend Walmart over Tmobile. Why would you want to pay the full retail price tax instead of the Walmart price of 148.00? just sayin...

got mine from walmart and dont have any issues really

I cant play back video i take and no one here is helping me .. I habe my own thread amd have no help , im on my second one and its still doing it, can anyone here help please??
Heres the link ..
http://forum.xda-developers.com/showthread.php?t=1122926

I just exchanged my sensasation For a new one. as soon as it booted up I noticed all of the difference holy crap this phone rocks I was only getting like 1500 on quadrant on my old one but this one is pumping out 2100. thanks for all of the advice I also got a screen protector
Sent from my HTC Sensation 4G using XDA Premium App

polo045 said:
Yo you saying that is wierd because my first sensation came from Walmart and it had every bug imaginable, got one from tmobile yesterday and its running like Bugati!!! Walmart be running some shady business tactics. $148.88 is in place for a reason. Real talk.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I despise walmart but I found humor in what you wrote. So you're saying that Walmart opens the devices and fudges them up, then sends them out "all whack yo"? You don't think it's more likely that it was just a bad device? The real reason why wally world can sell them so cheap is because it's bait to get you inside the store. Once inside, you're likely to do your shopping there and hence Walmart turns a profit. Most of these other retailers sell it at almost cost and make their money on screen protectors, and cases.

[Q] BestBuy employee screwed up screen protector installation

I bought an Invisibleshield screen protector at BestBuy and had an employee in the cell phone area install it for me. He sprayed the phone directly with the solution and now it appears that the solution has seeped in through the sides. It doesn't affect the screen but it's noticeable under the proximity sensor and earpiece. It's been 4 days since installation and it's still not gone and it's bothering the hell out of me. Any suggestions on how to get rid of it aside from taking the phone apart?

apbalch said:
I bought an Invisibleshield screen protector at BestBuy and had an employee in the cell phone area install it for me. He sprayed the phone directly with the solution and now it appears that the solution has seeped in through the sides. It doesn't affect the screen but it's noticeable under the proximity sensor and earpiece. It's been 4 days since installation and it's still not gone and it's bothering the hell out of me. Any suggestions on how to get rid of it aside from taking the phone apart?
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Click to collapse
I would take it back in there and complain about it and tell them you want a new one.

Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.

apbalch said:
Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.
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I thought you bought from Best Buy, that i'm not sure, I mean it's worth a shot I guess, raise hell if they give you problems, ask to talk to their manager?

apbalch said:
Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.
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Yes you can. If they damage something during installation they must replace it. Raise hell with a manager if you have to. The phone is not in the same condition you brought it in as.
Sent from my Nexus S 4G using xda premium

Rem3Dy said:
Yes you can. If they damage something during installation they must replace it. Raise hell with a manager if you have to. The phone is not in the same condition you brought it in as.
Sent from my Nexus S 4G using xda premium
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^^^^^
This. They jacked up your property so they have to replace it. If the manager gives u crap. Tell them you want the corporate number and they will replace. They don't want people calling corporate lol
Sent from my CM7 powered Nexus S 4g using XDA Premium App

Be sure to come back and let us know how it went!!!!!!
Sent from my Nexus S 4G using xda premium

Something is seriously wrong with me

I need to be slapped into reality...
I've had this phone for almost 24 hours now and I have yet to turn it on. I've charged it up, even put my Skinonmi protector on. But for some reason I've yet to press the power button. What the hell is wrong with me?

Well alright... Then turn it on? I don't understand your point here.
Sent from my SAMSUNG-SGH-I897 using Tapatalk 2

You need to be slapped for starting this thread

GrandAdmiral said:
I need to be slapped into reality...
I've had this phone for almost 24 hours now and I have yet to turn it on. I've charged it up, even put my Skinonmi protector on. But for some reason I've yet to press the power button. What the hell is wrong with me?
Click to expand...
Click to collapse
I'm in the same boat. Mines still sitting in the box un-activated

The fact that the bootloader cant be unlocked is taking a toll on us all.. Just saying

daraj said:
The fact that the bootloader cant be unlocked is taking a toll on us all.. Just saying
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Click to collapse
That has to be it... Lol

Sitting patiently waiting for that magic moment
Sent from my HTC Sensation XE with Beats Audio using xda premium

We might be getting some where on the boot loader...
Sent from my HTC Glacier using XDA

Why do u say that? ^^^ any new news?
Sent from my SAMSUNG-SGH-I717 using XDA

pl0xn00b said:
Why do u say that? ^^^ any new news?
Sent from my SAMSUNG-SGH-I717 using XDA
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Click to collapse
Htc sent an email talking about how they can possibly unlock the boot loader within some time. They can't say much until HTC and AT&T come to some agreement.

GrandAdmiral said:
I need to be slapped into reality...
I've had this phone for almost 24 hours now and I have yet to turn it on. I've charged it up, even put my Skinonmi protector on. But for some reason I've yet to press the power button. What the hell is wrong with me?
Click to expand...
Click to collapse
U can send it my way, i'll gladly turn it on.
Can't Sunday just come sooner, the wait is killing me. I'm just worry about swiching to at&t and the 5gigabyte data plan since I use a lot of data.
Sent from my PC36100 using xda premium

Mine is sitting in the store waiting to be bought tomorrow

Yeah something is definitely wrong with you haha
I'm gonna be all over mine when I get it.
Sent from my SGH-I997 using xda premium

i reserved it at radioshack for 50 bucks and they gave me a giftcard. then i saw it was online for 49 $ and i instantly bought it lol. wtf do i do with that non refundable card ;[

Crizthakidd said:
i reserved it at radioshack for 50 bucks and they gave me a giftcard. then i saw it was online for 49 $ and i instantly bought it lol. wtf do i do with that non refundable card ;[
Click to expand...
Click to collapse
Sell it to someone for $50.
Sent from my Transformer TF101 using xda premium

Hold on a second, just doing a Titanium backup on mine
Im sure a DEV will get things all smoothed over in the next week or less.

equlizer said:
Hold on a second, just doing a Titanium backup on mine
Im sure a DEV will get things all smoothed over in the next week or less.
Click to expand...
Click to collapse
What??
Sent from my HTC Glacier using XDA

GrandAdmiral said:
I need to be slapped into reality...
I've had this phone for almost 24 hours now and I have yet to turn it on. I've charged it up, even put my Skinonmi protector on. But for some reason I've yet to press the power button. What the hell is wrong with me?
Click to expand...
Click to collapse
nino313 said:
I'm in the same boat. Mines still sitting in the box un-activated
Click to expand...
Click to collapse
I felt the same...Using an overclocked Dual Core Sensation with a port of this rom. (1.7ghz). But believe it or not, even stock this phone KILLS any rooted Overclocked bloatware free phone ive ever used..(GSII, Sensation. Evo, Nexus 1, Iphone?) Kills them many times over!! I was able to freeze all the bloatware right in settings.. Couldn't be easier. I have Free Tether so i'm not in need of that right now. For me it is bug free so as long as it stays that way i dont mind waiting as long as it takes for the bootloader to be h4x. Really you two turn those babies on and get to enjoying some nice, fast, smooth Hox! Gauranteed its the nicest phone you've ever used or vioalas said he'll give you your money back plus 20%!

Broken Sensation Question

Alright, so I got a Sensation from a friend today that has a smashed screen and a broken back from being thrown at the ground. I was wondering if any one knows how to check if the board is still good? It won't vibrate so I'm guessing that means its broken. If the LCD and digitizer aren't attached will the phone even power on? I also tried plugging it into the wall charger and nothing happens. Any advice? Do you guys think its broken? Thanks!
Here is a picture of the damage, kinda shows how hard it was thrown...
Sent from my Galaxy Nexus using Tapatalk 2

Take it apart and take a good look, that's the best advice I can give. Replace the LCD (if needed) and the digitizer if the board and components look alright.

sshede said:
Take it apart and take a good look, that's the best advice I can give. Replace the LCD (if needed) and the digitizer if the board and components look alright.
Click to expand...
Click to collapse
Thanks, the insides look perfect.
Anybody else? I would really like to know if I should drop the cash to fix it.
Sent from my Galaxy Nexus using Tapatalk 2

TB13 said:
Thanks, the insides look perfect.
Anybody else? I would really like to know if I should drop the cash to fix it.
Sent from my Galaxy Nexus using Tapatalk 2
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The screens the difficult part , the housing will only cost you 12 bucks off eBay. Well if you replaced the screen and housing and it looked and worked ok, you could probably get 200 for it on eBay or the forums here. So do the math and see if you'll break even
Sent from my sensational sensation 4g

I'd give it a try, I paid 500 for my sensation its very worth it if you can fix it. Parts are not too expensive. I say go for it! Don't sink too much into it incase it can't be fixed but do give it a try! Man your friend needs anger management if he does this stuff to his devices, haha lol!
Good luck let us know how it goes ok?
Sent from my HTC Sensation 4G

yahhboy said:
The screens the difficult part , the housing will only cost you 12 bucks off eBay. Well if you replaced the screen and housing and it looked and worked ok, you could probably get 200 for it on eBay or the forums here. So do the math and see if you'll break even
Sent from my sensational sensation 4g
Click to expand...
Click to collapse
Thats what i was going for, I think i am going to try, if it doesnt work, i can most likely get my money back out of it even broken.
realsis said:
I'd give it a try, I paid 500 for my sensation its very worth it if you can fix it. Parts are not too expensive. I say go for it! Don't sink too much into it incase it can't be fixed but do give it a try! Man your friend needs anger management if he does this stuff to his devices, haha lol!
Good luck let us know how it goes ok?
Sent from my HTC Sensation 4G
Click to expand...
Click to collapse
I really like the phone, and I really don't want to trash it. When he told me what he did to it I was shocked and thought the are thing. I am going to order some parts this next week and I will post back with findings.
Sent from my Galaxy Nexus using Tapatalk 2

better you buy a new one, brand new unlocked sensation here cost $360

If you do try to fix it, report back on the process/success, would be interesting to know how it goes
Sent from my HTC Sensation XE with Beats Audio using xda premium

You could try to boot into bootloader and see if fastboot works

aimcr7 said:
better you buy a new one, brand new unlocked sensation here cost $360
Click to expand...
Click to collapse
Why? The parts are only about $70.
Raven2k said:
If you do try to fix it, report back on the process/success, would be interesting to know how it goes
Sent from my HTC Sensation XE with Beats Audio using xda premium
Click to expand...
Click to collapse
Will do!
ziddey said:
You could try to boot into bootloader and see if fastboot works
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Click to collapse
It won't do anything, even plugged in.
Sent from my Galaxy Nexus using Tapatalk 2

Does anyone know how I can test the LCD to see if its any good?

you've got bigger fish to fry if you're getting nothing via usb

ziddey said:
you've got bigger fish to fry if you're getting nothing via usb
Click to expand...
Click to collapse
Yeah... any ideas on what I could do? I'm guessing with how hard it was thrown it messed up the main board and its pretty much trash now...
Sent from my Galaxy Nexus using Tapatalk 2