[Q] BestBuy employee screwed up screen protector installation - Nexus S Q&A, Help & Troubleshooting

I bought an Invisibleshield screen protector at BestBuy and had an employee in the cell phone area install it for me. He sprayed the phone directly with the solution and now it appears that the solution has seeped in through the sides. It doesn't affect the screen but it's noticeable under the proximity sensor and earpiece. It's been 4 days since installation and it's still not gone and it's bothering the hell out of me. Any suggestions on how to get rid of it aside from taking the phone apart?

apbalch said:
I bought an Invisibleshield screen protector at BestBuy and had an employee in the cell phone area install it for me. He sprayed the phone directly with the solution and now it appears that the solution has seeped in through the sides. It doesn't affect the screen but it's noticeable under the proximity sensor and earpiece. It's been 4 days since installation and it's still not gone and it's bothering the hell out of me. Any suggestions on how to get rid of it aside from taking the phone apart?
Click to expand...
Click to collapse
I would take it back in there and complain about it and tell them you want a new one.

Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.

apbalch said:
Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.
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Click to collapse
I thought you bought from Best Buy, that i'm not sure, I mean it's worth a shot I guess, raise hell if they give you problems, ask to talk to their manager?

apbalch said:
Can I do that? I didn't buy the phone from BestBuy, I bought it new from eBay.
Click to expand...
Click to collapse
Yes you can. If they damage something during installation they must replace it. Raise hell with a manager if you have to. The phone is not in the same condition you brought it in as.
Sent from my Nexus S 4G using xda premium

Rem3Dy said:
Yes you can. If they damage something during installation they must replace it. Raise hell with a manager if you have to. The phone is not in the same condition you brought it in as.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
^^^^^
This. They jacked up your property so they have to replace it. If the manager gives u crap. Tell them you want the corporate number and they will replace. They don't want people calling corporate lol
Sent from my CM7 powered Nexus S 4g using XDA Premium App

Be sure to come back and let us know how it went!!!!!!
Sent from my Nexus S 4G using xda premium

Related

[Q] Internal Damage?

I dropped the Nexus S down a few steps, and there are no scratches or dents.
The camera works fine, and nothing rattles when I shake it.
Are there any other internal damage issues that I should be worried about?
How dare you. The main thing you should be worried about is your nexus running off to a new owner. Lol.
Sent from my Nexus S using XDA App
irockstar661 said:
How dare you. The main thing you should be worried about is your nexus running off to a new owner. Lol.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I burst out laughing at your response, thanks for that! XD
I throw mine around my store all day with my seidio case just to show the durability and sell some extra cases. Haven't had any issues yet and it really takes a beating. I'm talking literally throwing it across our sprint store.
Sent from my Nexus S 4G using Tapatalk
lookout4theyeti said:
I throw mine around my store all day with my seidio case just to show the durability and sell some extra cases. Haven't had any issues yet and it really takes a beating. I'm talking literally throwing it across our sprint store.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
why do you violate such s great phone? take a moto instead :O
Sent from my Google Nexus S using xda premium
lookout4theyeti said:
I throw mine around my store all day with my seidio case just to show the durability and sell some extra cases. Haven't had any issues yet and it really takes a beating. I'm talking literally throwing it across our sprint store.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
I bought that case! Yay!
Edit: to the Original Poster, just fyi, everything attached to the motherboard will survive quite severe shocks. Usually the screen will break before anything else. You may have seen phones with shattered LCD screens that are in otherwise perfectly functioning order

New back cover

New not Bew
Any one know where I can p/u a extra stock back cover?
I want to see if I can sand the back so its textured and repaint. I only keep my phones for a few months and sell it so I will need the original cover w/o any mods.
Call att and ask for a new one. They usually send new battery covers for any phone for free.
Sent from my SAMSUNG-SGH-I727 using xda premium
Fixed your title for you
I would like to find a replacement as well. My SR first lesson in gravity resulted (thankfully) in a noticeably scratched battery cover.. Naturally before my aftermarket case protection has arrived from China.
If you have found them or have a contact within AT&T or sammy you can recommend that I call please reply with linkage.
Thanks
worner5 said:
Call att and ask for a new one. They usually send new battery covers for any phone for free.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Why would they do that??
pativets said:
Why would they do that??
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Click to collapse
Well they used to do it and I'm assuming they still do. I cant find a link though. My friend would always call att and get new covers for his atrix and they sent them. He got like 5 free.
You could say there is a defect and I'm sure they would sent it but I don't think you need to.
Sent from my SAMSUNG-SGH-I727 using xda premium
yahooserious said:
I would like to find a replacement as well. My SR first lesson in gravity resulted (thankfully) in a noticeably scratched battery cover.. Naturally before my aftermarket case protection has arrived from China.
If you have found them or have a contact within AT&T or sammy you can recommend that I call please reply with linkage.
Thanks
Click to expand...
Click to collapse
I've been searching around myself. would love to see some custom battery covers.
You can find them now on ebay.
Google recently returned a new website that sells the back cover piece for 14 dollars plus 6 dollars shipping. For what it's worth od rTher take the ebay deal and get the extra battery for the same cost as what everyone else is charging.
I bet he is just a matter of time before those covers are only 5 dollars shipped
Sent from my SAMSUNG-SGH-I727 using XDA App

Screen replacement

Hello xda community!
With an unfortunate drop from my high up bed, my g2x's screen cracked.
Thankfully the entire screen still works just fine.
My question is, does anyone know where I should go to have my screen replaced? Or if anyone knows a good way to replace the screen?
Any help and suggestions will be appreciated!
Thanks in advance!
Sent from my LG-P999 using xda premium
Well if you have the time and the skill. Do it yourself. Fleabay has them for $50..
http://www.ebay.com/itm/OEM-Touch-Screen-Digitizer-LG-P999-Optimus-2X-Star-NEW-/170671183951
I have replaced a few smartphone digitizers now and it is not that hard. Just watch a youtube video and get the right tools on amazon for cheap. I would say the skill level is 6/10.
or you could pay double that for a company to do it for you and be without a phone for a week or two...
I have a dugutuzer for sale. Brand new. Its not hard at all. Took me 20 minutes. Pm me if you want it. Ill even send you the tools needed.
Sent from my LG-P999 using xda premium
I am in the same boat.. I just bought mine from e-bay for $39.00 free shipping.
iCraft said:
Hello xda community!
With an unfortunate drop from my high up bed, my g2x's screen cracked.
Thankfully the entire screen still works just fine.
My question is, does anyone know where I should go to have my screen replaced? Or if anyone knows a good way to replace the screen?
Any help and suggestions will be appreciated!
Thanks in advance!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
In my area, if you look at Craigslist, there are so many people that offer cellphone repair services. Try Craigslist.
Amazon sells a replacement kit for about 60 dollars it has the tools and screen. I did it in under 20 min.
Just search Amazon buddy and then search YouTube for a video on how to take it apary
Nvidia always!
g2x
Wassup Bluzmeister this the one that bought the mother board off you email me at [email protected]
The only problem I have with doing it myself, is that I have tried replacing the screen on my old mt3g slide and ended up screwing up my phone, and had to throw it away.
After that, I don't feel safe doing it.
Sent from my LG-P999 using xda premium
Thankfully I found this thread and went the Amazon route as well - $54 and about 30 mins of prying a few stubborn glass shards off the frame later my g2x is working flawlessly.
I'd even go so far as to say this new digitizer is a little more responsive than the original one!
iCraft said:
The only problem I have with doing it myself, is that I have tried replacing the screen on my old mt3g slide and ended up screwing up my phone, and had to throw it away.
After that, I don't feel safe doing it.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Haha I know how you feel with the mt3g slide. That one is impossible because one of the slidescrews got stripped for me. Thankfully I had drill bits handy. I just replaced my aunts g2x last Monday and it is easy if you buy the digitizer with the bezel, that way you don't have to worry about prying the glass. Difficulty is like 5/10. All you have to do is take your time. If a 17 y/o can do it, so can you
Sent from my LG-P999 using xda premium
pcchameleon said:
Well if you have the time and the skill. Do it yourself. Fleabay has them for $50..
http://www.ebay.com/itm/OEM-Touch-Screen-Digitizer-LG-P999-Optimus-2X-Star-NEW-/170671183951
I have replaced a few smartphone digitizers now and it is not that hard. Just watch a youtube video and get the right tools on amazon for cheap. I would say the skill level is 6/10.
or you could pay double that for a company to do it for you and be without a phone for a week or two...
Click to expand...
Click to collapse
I just bought one of these for about 23 dollars same seller. I replaced it but the digitizer does not work as good as the original. It is not as accurate to the touch and hardly works at all with a screen protector on it. If I had to do it over I would get the one mounted to the frame. It worked like the original.
Sent from my LG-P999 using xda premium
iCraft said:
Hello xda community!
With an unfortunate drop from my high up bed, my g2x's screen cracked.
Thankfully the entire screen still works just fine.
My question is, does anyone know where I should go to have my screen replaced? Or if anyone knows a good way to replace the screen?
Any help and suggestions will be appreciated!
Thanks in advance!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
zylith said:
I am in the same boat.. I just bought mine from e-bay for $39.00 free shipping.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=-rXX7Rm4gnA
They now have them for under $25
mustangtim49 said:
They now have them for under $25
Click to expand...
Click to collapse
moeahmad1995 said:
You replaced it in that dusty environment in the picture? How???
Sent from my LG-P999 using xda premium
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Click to collapse
The force, I make all the dust sit and beg.
Sent from my LG-P999 using xda premium

Buzzing-Rattling Sounds in case.

Brand new One X from AT&T store on Friday. I've noticed when setting the phone down, or tapping the phone, there is a buzzing/rattling sound up around the camera/top portion of the phone.
WTF?
Phone hasn't been dropped. hardly used and in a soft case the entire time.
Guess I can take it back..of course it is rooted/unlocked...but whatever. I know the sales rep since we do business with them and probably would swap it no questions.
Does the white case come off the phone somehow to access batter? Thought maybe I could open it up and check it out real quick and see if it is something stupid..but don't want to screw my phone up either.
Thx.
techlogik said:
Brand new One X from AT&T store on Friday. I've noticed when setting the phone down, or tapping the phone, there is a buzzing/rattling sound up around the camera/top portion of the phone.
WTF?
Phone hasn't been dropped. hardly used and in a soft case the entire time.
Guess I can take it back..of course it is rooted/unlocked...but whatever. I know the sales rep since we do business with them and probably would swap it no questions.
Does the white case come off the phone somehow to access batter? Thought maybe I could open it up and check it out real quick and see if it is something stupid..but don't want to screw my phone up either.
Thx.
Click to expand...
Click to collapse
Completely normal. No need to worry its the sound of the camera lenses.
Sent from my HTC One X using xda app-developers app
ethantarheels123 said:
Completely normal. No need to worry its the sound of the camera lenses.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Really? Odd...ok. Good to know.
techlogik said:
Really? Odd...ok. Good to know.
Click to expand...
Click to collapse
Yea every phone has this rattling. Its the auto focus lense.
Sent from my HTC One X using xda app-developers app
It can also be that the sim card is loose when inserted. That was another culprit. I put some scotch tape on top and cut it to shape. That extra bit stopped the rattling and improved my signal.
Sent from my HTC One X using xda app-developers app

G2X went for a swim with me on the 4th.....

My phone decided it wanted to go for a swim on the 4th and is dead. Tried bag of rice to no avail. I have the insurance and was given the choice of the HTC Sensation or Galaxy S2. Went with the Galaxy.
Anyway, I just want to say thanks to everyone on this forum for the awesome ROM work and support over the last year or so. It's too bad we can't get the display drivers API from LG so we can get some ICS with working video love, but oh well.
Again, just want to thank everybody. I will now be hanging in the Galaxy S2 forums until my full discount comes into effect in February and I can get the S3.
Greg
Enjoy the GS2...
Quick question about this? How much did you have to pay? My phone its a little on the Fritz I was gonna call in a bit to get a replacement
Sent from my LG-P999
juny51 said:
Quick question about this? How much did you have to pay? My phone its a little on the Fritz I was gonna call in a bit to get a replacement
Sent from my LG-P999
Click to expand...
Click to collapse
It's $130, just called. My phone has been shutting off and going crazy when off the charger. Selected GS2 as well. Have to send the G2X back within 15 days.
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
G2xer said:
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Also wanted to ask this. I needed a replacement and called. But they didn't give me the option they just said they will send me another g2x
Sent from my LG-P999
G2xer said:
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
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Click to collapse
I called in and asked them what the replacement was. They said that the G2x is discontinued and not available as a replacement, so they gave me the option to choose between the SG2 and the HTC Sensation. When I said the SG2, they even gave me the option to choose between Black or White. I chose black.
gscavezze said:
I called in and asked them what the replacement was. They said that the G2x is discontinued and not available as a replacement, so they gave me the option to choose between the SG2 and the HTC Sensation. When I said the SG2, they even gave me the option to choose between Black or White. I chose black.
Click to expand...
Click to collapse
Similar situation here. They apologized that the g2x wasn't available and offered me a Sensation. I played it off as I hadn't heard of that phone before and asked if she'd mind waiting a minute while I looked at the phone online. She said sure and that I should check out the GS2 as well, that was another alternative. I said I was familiar with that and chose it, opted for white
Well as I stated in other post I was needing a replacement so I called in. But they didn't offer me a different phone. They shipped out the same one. Its cool with me but weird how "its not available" but I got one
Sent from my LG-P999
Lol exact same thing happenes to me on the same day! Luckily the phone works still, the lcd is kind of weird and i dont have insurance
Sent From My Handheld Portal Device
twism50 said:
Similar situation here. They apologized that the g2x wasn't available and offered me a Sensation. I played it off as I hadn't heard of that phone before and asked if she'd mind waiting a minute while I looked at the phone online. She said sure and that I should check out the GS2 as well, that was another alternative. I said I was familiar with that and chose it, opted for white
Click to expand...
Click to collapse
Wait, so i can just call in and get a new phone as a replacement?
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zoppp said:
Wait, so i can just call in and get a new phone as a replacement?
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
juny51 said:
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
Click to expand...
Click to collapse
But the OP says his phone went for a swim and is dead (water damage), but he still got a replacement.
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zoppp said:
But the OP says his phone went for a swim and is dead (water damage), but he still got a replacement.
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
Yea and he more then likely had to pay. That's just how T-Mobile does. Anything aside from hardware defaults you have to pay about 100-130 not sure exact price
Sent from my LG-P999
juny51 said:
Yea and he more then likely had to pay. That's just how T-Mobile does. Anything aside from hardware defaults you have to pay about 100-130 not sure exact price
Sent from my LG-P999
Click to expand...
Click to collapse
So basically if I paid $100ish, I could get a gs2
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zoppp said:
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
If you have insurance call them up tell them what happened and they will either offer you a different phone like gs2 or the same for that 100ish. I needed a new phone but they didn't offer me the gs2 they just sent me the same. But then again it was a free exchange so who knows
Sent from my LG-P999
juny51 said:
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
Click to expand...
Click to collapse
I had to pay too, said the phone was acting up, battery dropping quickly, had to pull battery constantly. I also told them that I stooped at my TMobile store and they suggested I call them.
I've had to pay in the past too, fire a charging port issue. I believe you always have to pay, no matter what happened. I received a refurbished phone, perfect condition.
Sent from my SGH-T989 using xda premium
zoppp said:
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
It was $130, and worth it. Stable Ics ROM, larger screen which is beautiful and works great outdoors.
Sent from my SGH-T989 using xda premium
juny51 said:
If you have insurance call them up tell them what happened and they will either offer you a different phone like gs2 or the same for that 100ish. I needed a new phone but they didn't offer me the gs2 they just sent me the same. But then again it was a free exchange so who knows
Sent from my LG-P999
Click to expand...
Click to collapse
How long ago was this?
Sent from my LG-P999 using Tapatalk
G2xer said:
How long ago was this?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I called Thursday And my phone got here friday
Sent from my LG-P999

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