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How much T-Mobile charges to get the screen fixed

I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App

PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.

Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App

Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
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They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.

Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....

Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
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Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.

I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App

Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
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Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:

Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App

Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
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Click to collapse
Not a whole new phone, only a refurbished device.

Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App

Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App

sounds good... let us know about the screen.

The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App

Power Button Lost Its Springyness.

My power button is hard to press now. It takes two/three presses to function. My phone is new so I called tmobile and they said there is nothing they can do as far as that issue. It isnt a known issue as far as the device. Has anyone noticed this? Or am I crazy lol? I looked online and some people say they were able to get a replacement. I think I will call again tomorrow. Is there a quick fix or should I just prepare to ship it in to tmobile and start the unrooting process.
Sent From My Evil HTC Glacier

I would unroot it a they will warranty exchange it
Sent from my HTC Glacier

power button
mine did the same thing. tmobile replaced it under warranty.

Happened to me too. It's a common problem
Sent from my HTC Glacier using XDA Premium App

I have my zagg on there :,(
Sent From My Evil HTC Glacier

And to unroot I just flash a stock rom? What should I do as far as my full body protection
Sent From My Evil HTC Glacier

Calling tmobile now.
Sent From My Evil HTC Glacier

doesnt zagg have a lifetime warranty?

tw39515 said:
doesnt zagg have a lifetime warranty?
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Click to collapse
Yea but I dont have a receipt u have to provide that to get new ones.
Sent From My Evil HTC Glacier

Tmobile are a bunch of asses. She is telling me to powercycle the phone. Smh.
Sent From My Evil HTC Glacier

Now they are telling me to do a master reset. Smh.
Sent From My Evil HTC Glacier

Well got off with tmobile once again and they said my warranty was never verified. Just contacted the xda member I got the phone from. To see about warranty/receipt
Sent From My Evil HTC Glacier

If you want call HTC. Might be easier. Mine is clicky now.
Sent from my HTC Glacier using XDA Premium App

paczek said:
If you want call HTC. Might be easier. Mine is clicky now.
Sent from my HTC Glacier using XDA Premium App
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Ill do that and report back.
Sent From My Evil HTC Glacier

charlieb620 said:
Ill do that and report back.
Sent From My Evil HTC Glacier
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Well let me know. Mine just went out so off to T-Mobile
Sent from my HTC Glacier using XDA Premium App

It shouldnt even be an issue, as long as you have insurance. I got mine from an XDA member, had one of the bad screens, and I called the night I got it to swap it out.

paczek said:
Well let me know. Mine just went out so off to T-Mobile
Sent from my HTC Glacier using XDA Premium App
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Click to collapse
Called htc and they said the same thing. Tmobile said they cant do anything and htc as well. For some reason they are saying that my phone was never registered and I cant get a warranty exchange for my device.
Sent From My Evil HTC Glacier

charlieb620 said:
Called htc and they said the same thing. Tmobile said they cant do anything and htc as well. For some reason they are saying that my phone was never registered and I cant get a warranty exchange for my device.
Sent From My Evil HTC Glacier
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That blows. I called them up and they will send me a new one but I'm already on my third one and I got it on Feb 28 so I might just get a different phone
Sent from my HTC Glacier using XDA Premium App

this is my first mytouch 4g. i sorta blame it on myself but the phone is in perfect condition. im pretty much stuck with it until i buy the g2x next week

hey
pm me for one..i can help.( or at least try)
also i know money people wont look at this post but the same thing happened to my nexus one, the phone is perfectly fine but i guess months of pressing it too hard to get it into boot loader etc etc.. depressed the button underneath the powerbutton so nowi have a nexus on my draw that i cant get fixed htc said theys do it for 198 or 98 one of the 2 either way they can suck it im sure its not that hard to fix
so everyone take it easy on your power buttons they mess up every now and then
as for waranty and insurance i dont have any i think the insurance company is a rip off 6 dollars a month to just send u a refurbished phone that will have the same problem if not a new one in a couple of weeks if not months.

[Q] Uh oh Spaghettio

Hey Guys
First of all, Hi! Ive had several devices over the years, so Im not new to XDA, but just to this side of them. So i bought a used HTC One S for Tmobile, Loving it, but then the power button started working intermittently, shades of my nexus one, now it doesn't work at all. I have tried taking off the sim cover and pushing the button directly, but it just won't work. So, I am using a shake to unlock app, but what happens if it dies?
Does anybody have any idea how to fix this? Or is this common with this model?
Regards
Trevor

It's a hardware issue. Warranty exchange it.
Sent from my HTC VLE_U using xda premium

I know energy rom has a tweak to let you wake with volume keys.
As far as fixing it, I can't help.
Sent from my HTC VLE_U using xda premium

will they honor the warranty since i bought it used?

If you dont have the receipts they will probably not exchange it =\
The warranty statement says it applies only to the original buyer.
It can be transferred if sold where HTC as consented in writing to the transfer.
(I'm quoting the warranty statement article 1 here, don't ask me what they mean by that)
Sent from my HTC One S using xda premium

Call HTC see what they say. It should be covered under warranty and they don't as if your the original buyer. I'm sure thy will help you out. Normally thy just ask for the serial to see if its still covered. Good luck.
Sent from my HTC One S
T-Mobile USA
stock

Please update this thread if you try to get it replaced under warranty. I purchased mine used, so I'm curious about the warranty.
Sent from my MB525 using Tapatalk 2

They are going to cover it under warranty! but I won't have it for up to 3 weeks....
Sent from my HTC VLE_U using XDA

T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock

6370 said:
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
I'd be interested in this too. I know that TMO is really helpful, but not so much so with exchanging handsets. What is HTC Customer Service like? Clearly not terrible...

I got a used hd2 a wile back and the touch screen went out on it. All HTC did was ask for the serial # for warranty varification. and they replaced the front screen for free. All I paid was over night shipping to them. They replaced the screen and shipped my hd2 back to me that same day they got it. One day turn around was awsome. Maybe I got lucky but I was still vary impressed with there service.
Sent from my HTC One S
T-Mobile USA
stock

HTC apparently they don't care about original owner or not...just is it in the warranty period.
Trev
Sent from my HTC VLE_U using XDA

I find HTC has the best dedication to the customer they really honor their relationships
(EXCEPT IN CASES OF GPL COMPLIANCE WHERE THEY ARE NEGLIGENT AND PERPETUAL VIOLATORS THEREOF)
Sent from my HTC One S using xda premium

Moved To Q&A​
Please Post questions in the Q&A section​

So long..

So long fellow sensation lovers... Unfortunately I dropped my phone and shattered the screen.. when I called the insurance company the told me they don't support sensations but gave me a choice of a galaxy s2 or a HTC amaze...
Sent from my HTC Sensation 4G using xda premium

Don't get the Amaze! I bought it for my girlfriend since it had basically the same hardware as the Sensation, and I loved my Sensation. Completely difficult to do any kind of hacking or flashing, and there is NO development over in their dev threads next to some high school themers.
I guess I can't complain because I haven't/can't contribute to the development. But just a fair warning.

jordancrockett said:
Don't get the Amaze!
Click to expand...
Click to collapse
+1

Hope you enjoyed your stay here and better take the s2 its a great phone nice dev support as well
Sent From My Sensation Running Aokp.

droopypillow said:
So long fellow sensation lovers... Unfortunately I dropped my phone and shattered the screen.. when I called the insurance company the told me they don't support sensations but gave me a choice of a galaxy s2 or a HTC amaze...
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
How long will it take to get the insurance replacement s2? How much is it costing you?
How did you shatter the screen? Was the phone dropped from a specific height? :laugh:

idtheftvictim said:
How long will it take to get the insurance replacement s2? How much is it costing you?
How did you shatter the screen? Was the phone dropped from a specific height? :laugh:
Click to expand...
Click to collapse
It fell from waist height while trying to txt and walk and landed face down..lol. the claim cost me 100 bucks with overnight shipping..
Sent from my HTC Sensation 4G using xda premium

Best wishes hope you enjoy your new device. Strange they wont give another sensation, oh well, insurance is like that... Good luck to you dude..
Sent from my HTC Sensation 4G using xda premium

just wondering, what country are you from and what carrier

nikomo55 said:
just wondering, what country are you from and what carrier
Click to expand...
Click to collapse
I'm in the US.. on T-Mobile
Sent from my HTC Sensation 4G using xda premium

droopypillow said:
I'm in the US.. on T-Mobile
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
How was it 100? Insurance charges me 130 to replace a phone through insurance...

pottyvick said:
How was it 100? Insurance charges me 130 to replace a phone through insurance...
Click to expand...
Click to collapse
Did you have premium handset protection?

that's strange.. im on t-mobile US as well and they sent me a sensation to cover for my mytouch 4g a few weeks ago.. they told me i could choose between mytouch 4g slide or sensation so of course i went with the sensation hope you enjoy your new device

robbed =[[[

so yeah i got robbed for my htc one xl. sucks cause i really enjoyed the phone, I have best buy insurance and was thinking that I could probably just buy a broken one or bricked one and take it to them as if it was mine and have them repair it. They dont have the serial on mine just the sku number that they used to see what phone i wanted to protect. Anyone happen to be selling a really broken htc one xl or bricked one. :victory: I will be forever grateful. im stuck using an htc google nexus one which is pretty slow and really small compared to the one xl. =[ any other advice would also be great, not sure on what to do now .

These forums do not condone illegal activity.
Sent from my VENOMized HoxL

mistersikee said:
so yeah i got robbed for my htc one xl. sucks cause i really enjoyed the phone, I have best buy insurance and was thinking that I could probably just buy a broken one or bricked one and take it to them as if it was mine and have them repair it. They dont have the serial on mine just the sku number that they used to see what phone i wanted to protect. Anyone happen to be selling a really broken htc one xl or bricked one. :victory: I will be forever grateful. im stuck using an htc google nexus one which is pretty slow and really small compared to the one xl. =[ any other advice would also be great, not sure on what to do now .
Click to expand...
Click to collapse
Does your carrier not support tracking your device when lost or stolen?
Also, they may require the imei when returning. You'd need a full on brick. For them not to be able to tell in store.
Sent from my One X using xda app-developers app

Insurance fraud = no-no!

How dare you bring this type of illegal activity in this forum. *Switches windows to utorrent*
-Sugardaddy

Arrow44 said:
How dare you bring this type of illegal activity in this forum. *Switches windows to utorrent*
-Sugardaddy
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Click to collapse
lol

Arrow44 said:
How dare you bring this type of illegal activity in this forum. *Switches windows to utorrent*
-Sugardaddy
Click to expand...
Click to collapse

This is why I stress getting the $7 insurance with att.
Sent from my Carbon-ize Evita using xda-developers app

Next time, install Lookout Security and it will be able to track your phone via GPS or whatever location services are available at hand. You can use the Signal Flare just for kicks and to scare the guy, too.

I am very surprised if other carriers don't offer this service free as I know both rogers and Telus do. Surely bigger American companies must as well.
Sent from my One X using xda app-developers app

thebobmannh said:
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Hahaahahahahaha oh that's good
Sent from my One X using xda premium