My power button is hard to press now. It takes two/three presses to function. My phone is new so I called tmobile and they said there is nothing they can do as far as that issue. It isnt a known issue as far as the device. Has anyone noticed this? Or am I crazy lol? I looked online and some people say they were able to get a replacement. I think I will call again tomorrow. Is there a quick fix or should I just prepare to ship it in to tmobile and start the unrooting process.
Sent From My Evil HTC Glacier
I would unroot it a they will warranty exchange it
Sent from my HTC Glacier
power button
mine did the same thing. tmobile replaced it under warranty.
Happened to me too. It's a common problem
Sent from my HTC Glacier using XDA Premium App
I have my zagg on there :,(
Sent From My Evil HTC Glacier
And to unroot I just flash a stock rom? What should I do as far as my full body protection
Sent From My Evil HTC Glacier
Calling tmobile now.
Sent From My Evil HTC Glacier
doesnt zagg have a lifetime warranty?
tw39515 said:
doesnt zagg have a lifetime warranty?
Click to expand...
Click to collapse
Yea but I dont have a receipt u have to provide that to get new ones.
Sent From My Evil HTC Glacier
Tmobile are a bunch of asses. She is telling me to powercycle the phone. Smh.
Sent From My Evil HTC Glacier
Now they are telling me to do a master reset. Smh.
Sent From My Evil HTC Glacier
Well got off with tmobile once again and they said my warranty was never verified. Just contacted the xda member I got the phone from. To see about warranty/receipt
Sent From My Evil HTC Glacier
If you want call HTC. Might be easier. Mine is clicky now.
Sent from my HTC Glacier using XDA Premium App
paczek said:
If you want call HTC. Might be easier. Mine is clicky now.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Ill do that and report back.
Sent From My Evil HTC Glacier
charlieb620 said:
Ill do that and report back.
Sent From My Evil HTC Glacier
Click to expand...
Click to collapse
Well let me know. Mine just went out so off to T-Mobile
Sent from my HTC Glacier using XDA Premium App
It shouldnt even be an issue, as long as you have insurance. I got mine from an XDA member, had one of the bad screens, and I called the night I got it to swap it out.
paczek said:
Well let me know. Mine just went out so off to T-Mobile
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Called htc and they said the same thing. Tmobile said they cant do anything and htc as well. For some reason they are saying that my phone was never registered and I cant get a warranty exchange for my device.
Sent From My Evil HTC Glacier
charlieb620 said:
Called htc and they said the same thing. Tmobile said they cant do anything and htc as well. For some reason they are saying that my phone was never registered and I cant get a warranty exchange for my device.
Sent From My Evil HTC Glacier
Click to expand...
Click to collapse
That blows. I called them up and they will send me a new one but I'm already on my third one and I got it on Feb 28 so I might just get a different phone
Sent from my HTC Glacier using XDA Premium App
this is my first mytouch 4g. i sorta blame it on myself but the phone is in perfect condition. im pretty much stuck with it until i buy the g2x next week
hey
pm me for one..i can help.( or at least try)
also i know money people wont look at this post but the same thing happened to my nexus one, the phone is perfectly fine but i guess months of pressing it too hard to get it into boot loader etc etc.. depressed the button underneath the powerbutton so nowi have a nexus on my draw that i cant get fixed htc said theys do it for 198 or 98 one of the 2 either way they can suck it im sure its not that hard to fix
so everyone take it easy on your power buttons they mess up every now and then
as for waranty and insurance i dont have any i think the insurance company is a rip off 6 dollars a month to just send u a refurbished phone that will have the same problem if not a new one in a couple of weeks if not months.
Related
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App
First time when UPS was about to deliver myTouch 4G from Tmo, the message on the website appeared after 9pm:
"THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY"
The phone had some defects and a bad screen - I sent it for the exchange.
Today I was about to get the new phone, guess what?
The apartment number is missing or is incorrect. UPS is attempting to obtain this information.
I am about to explode!
AntonJart said:
First time when UPS was about to deliver myTouch 4G from Tmo, the message on the website appeared after 9pm:
"THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY"
The phone had some defects and a bad screen - I sent it for the exchange.
Today I was about to get the new phone, guess what?
The apartment number is missing or is incorrect. UPS is attempting to obtain this information.
I am about to explode!
Did anyone else happened to experience the same? I wonder if this happens to all Tmo packages.
Click to expand...
Click to collapse
yes it happens all the time you have just never heard of it happening before...
Nothing wrong here. Three replacements sent next day delivery all arrived as scheduled. I live in a house though, so maybe its easier for them to deliver it? It sounds like a ups issue, not a t mobile one...
Sent from my HTC Glacier using XDA App
dung8604 said:
Nothing wrong here. Three replacements sent next day delivery all arrived as scheduled. I live in a house though, so maybe its easier for them to deliver it? It sounds like a ups issue, not a t mobile one...
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Lucky you. They sent it via 3 day ground
I should mention that I also have insurance and I'm on contract
Sent from my HTC Glacier using XDA App
dung8604 said:
I should mention that I also have insurance and I'm on contract
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Mine was just a replacement "withing first 30 days." I guess if this one is defective too, I would not want to play the roulette and will get Sensation.
Update: second mytouch 4g. One little piece of dust underneath the screen. I think I had it.
Where one lint, there will be another right?
I think I will get sensation.
Sent from my HTC Glacier using XDA Premium App
Good luck man hope it works out for you
Sent from my HTC Glacier using XDA App
Dust under the screen it's a serious problem for you? Wow...
GazaIan said:
Dust under the screen it's a serious problem for you? Wow...
Click to expand...
Click to collapse
Of coarse. It is a premium product, and must be of top quality
AntonJart said:
Of coarse. It is a premium product, and must be of top quality
Click to expand...
Click to collapse
I don't see how this is a problem. The MT4G is a premium product and something like dust under the screen I would consider DOA. This is still a 400 dollar phone buying from tmo
Sent from my HTC Glacier using XDA Premium App
DUST SUCKS. In high light when you are reading or watching something on your phone it is absolutely terrible even if you have a bit of dust
I might be in the same boat as you. On my third warranty replacement in 2 weeks, and I'm getting a seriousl wifi death grip issue. Sucks so bad, because other than that I love this phone. Called T-Mobile and explained the situation to them, and they offered me a G2. wtf.
Rillusion08 said:
I don't see how this is a problem. The MT4G is a premium product and something like dust under the screen I would consider DOA. This is still a 400 dollar phone buying from tmo
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Agreed.. I have dust under my screen but in no way does it impede viewing the screen. It's something I've experienced with every device I've ever had, and I never cared.
I just bought an HTC Panache and it came with the bad eMMC and bad screen. WOW the display is noticeably different from my MyTouch4G even when looking straight on.
Anyway, since it is still covered under HTC manu warranty, would I be able to send it in with the request of the new eMMC and the Sony display?
Who should I contact? I sent an e-mail to HTC and they're directing me to some third-party called PCD or something.
Has it worked for you? Should I just call them directly and see if I can talk them into something?
grimey01 said:
I just bought an HTC Panache and it came with the bad eMMC and bad screen. WOW the display is noticeably different from my MyTouch4G even when looking straight on.
Anyway, since it is still covered under HTC manu warranty, would I be able to send it in with the request of the new eMMC and the Sony display?
Who should I contact? I sent an e-mail to HTC and they're directing me to some third-party called PCD or something.
Has it worked for you? Should I just call them directly and see if I can talk them into something?
Click to expand...
Click to collapse
I doubt they'll care. You may get lucky, but you better be, like, megaball winner lucky.
Sent from my HTC Glacier using XDA
i bought my glacier off craigslist. In rooting with the gfree method, i ended up with a brick that blinks a yellow light (download mode). Tmobile was unable to help me, but i called htc and they took care of it.
I had to pay shipping to them, and i got back the same phone fixed about 2 weeks late i think.
not sure how easy it will be when you have a phone that works but has flaws, my situation was such that the phone was clearly broken, so there was no judgment call by the rep.
i called the htc customer service number here:
http://www.htc.com/us/support/hotline
good luck
zguithues said:
i bought my glacier off craigslist. In rooting with the gfree method, i ended up with a brick that blinks a yellow light (download mode). Tmobile was unable to help me, but i called htc and they took care of it.
I had to pay shipping to them, and i got back the same phone fixed about 2 weeks late i think.
not sure how easy it will be when you have a phone that works but has flaws, my situation was such that the phone was clearly broken, so there was no judgment call by the rep.
i called the htc customer service number here:
http://www.htc.com/us/support/hotline
good luck
Click to expand...
Click to collapse
maybe i should brick my phone first
hope theyd replace the screen too. ill call them tomorrow
grimey01 said:
maybe i should brick my phone first
hope theyd replace the screen too. ill call them tomorrow
Click to expand...
Click to collapse
The bad emmc is a load of garbage. I have been flashing my phone repeatedly for a whole year now with no problems on the bad emmc.
Sent from my Glacier using xda premium
eqjunkie829 said:
The bad emmc is a load of garbage. I have been flashing my phone repeatedly for a whole year now with no problems on the bad emmc.
Sent from my Glacier using xda premium
Click to expand...
Click to collapse
Same except for 6 months. I am a flashaholic. So no worries.
Sent from my Sense 4.0 Glacier using XDA Premium.
I thought I was the only one who felt this way...the data they used to determine it was far from conclusive...not everyone reported when they bricked their phone. I've always felt it was user error, but I could be wrong
Sent from my HTC Glacier using xda premium
well i just rooted and backed up my nandroid from my mt4g
everything working perfectly, i couldnt care less about the eMMC anymore, i just wont mess with it and crackflash with the mt4g instead
but the screen.. its a HUGE difference compared to the sony display used on my mt4g
jjbadd385 said:
I thought I was the only one who felt this way...the data they used to determine it was far from conclusive...not everyone reported when they bricked their phone. I've always felt it was user error, but I could be wrong
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
I do believe that there was a bad batch of emmc chips, but I don't think that all of that batch was bad. I think that only a portion of them are doomed to fail.
Sent from my Glacier using xda premium
I went to AT&T store to see what they can do with my phone before I waste $200 for new one from insurance. They said to go other AT&T store where it has Device Support Centers. I was worrying becuz it was rooted and had chipped on two sides. LOL. They checked to see if my warranty was good or not. It was good til May 21. Then they were doing troubleshoot first. They had to erase and flash something from the computer and it didn't fix the problem and got me other phone at no charge.
Now I have new phone!! And is good for other 90 days warranty. I went home and rooted it again and flashed MIUI 2-3-2b stable on it. Now I want HTC Vivid. LOL
Sent from my SGH-I997 using xda premium
You can buy new camera replacements for way cheaper than 200 but opening your phone will void warrenty
Sent from my SGH-I997 using xda premium
cline2 said:
I went to AT&T store to see what they can do with my phone before I waste $200 for new one from insurance. They said to go other AT&T store where it has Device Support Centers. I was worrying becuz it was rooted and had chipped on two sides. LOL. They checked to see if my warranty was good or not. It was good til May 21. Then they were doing troubleshoot first. They had to erase and flash something from the computer and it didn't fix the problem and got me other phone at no charge.
Now I have new phone!! And is good for other 90 days warranty. I went home and rooted it again and flashed MIUI 2-3-2b stable on it. Now I want HTC Vivid. LOL
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Vivid is a nice phone buddy has one !!
CheesyNutz said:
Vivid is a nice phone buddy has one !!
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Click to collapse
Cool!! I look at HTC vivid development. It looks hard to root it. Infuse 4g is too easy to root.
Sent from my SGH-I997 using xda premium
cline2 said:
Cool!! I look at HTC vivid development. It looks hard to root it. Infuse 4g is too easy to root.
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Yes it can be but once you learn how to flash custom roms on it which involves a few more steps than the infuse it is not that hard I like my vivid but I do miss my infuse at times
Sent from my HTC PH39100 using Tapatalk 2
I miss my inspire 4g, sigh, she was a bad ass, her name was............katana sigh oh how I loved you
Sent from my SGH-I997 using XDA
So long fellow sensation lovers... Unfortunately I dropped my phone and shattered the screen.. when I called the insurance company the told me they don't support sensations but gave me a choice of a galaxy s2 or a HTC amaze...
Sent from my HTC Sensation 4G using xda premium
Don't get the Amaze! I bought it for my girlfriend since it had basically the same hardware as the Sensation, and I loved my Sensation. Completely difficult to do any kind of hacking or flashing, and there is NO development over in their dev threads next to some high school themers.
I guess I can't complain because I haven't/can't contribute to the development. But just a fair warning.
jordancrockett said:
Don't get the Amaze!
Click to expand...
Click to collapse
+1
Hope you enjoyed your stay here and better take the s2 its a great phone nice dev support as well
Sent From My Sensation Running Aokp.
droopypillow said:
So long fellow sensation lovers... Unfortunately I dropped my phone and shattered the screen.. when I called the insurance company the told me they don't support sensations but gave me a choice of a galaxy s2 or a HTC amaze...
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
How long will it take to get the insurance replacement s2? How much is it costing you?
How did you shatter the screen? Was the phone dropped from a specific height? :laugh:
idtheftvictim said:
How long will it take to get the insurance replacement s2? How much is it costing you?
How did you shatter the screen? Was the phone dropped from a specific height? :laugh:
Click to expand...
Click to collapse
It fell from waist height while trying to txt and walk and landed face down..lol. the claim cost me 100 bucks with overnight shipping..
Sent from my HTC Sensation 4G using xda premium
Best wishes hope you enjoy your new device. Strange they wont give another sensation, oh well, insurance is like that... Good luck to you dude..
Sent from my HTC Sensation 4G using xda premium
just wondering, what country are you from and what carrier
nikomo55 said:
just wondering, what country are you from and what carrier
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Click to collapse
I'm in the US.. on T-Mobile
Sent from my HTC Sensation 4G using xda premium
droopypillow said:
I'm in the US.. on T-Mobile
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
How was it 100? Insurance charges me 130 to replace a phone through insurance...
pottyvick said:
How was it 100? Insurance charges me 130 to replace a phone through insurance...
Click to expand...
Click to collapse
Did you have premium handset protection?
that's strange.. im on t-mobile US as well and they sent me a sensation to cover for my mytouch 4g a few weeks ago.. they told me i could choose between mytouch 4g slide or sensation so of course i went with the sensation hope you enjoy your new device