Database Info

[Q] Need help can anyone?

Hi,
I have a desire S with 2.3.3 and build 1.31.720.2, few hours back I was using it with Gtalk and suddenly it was not responding, not responding as in not able to bring it back from suspended mode. Tried to restart it but get to the HTC welcome screen and then it wont respond i get the HTC jingle but screen has just a backlight no display. Havent done a factory reset till now. Any clue what might have happened yes a tried with battery out also kept without battery for 10-12mins.
It is S-ON

blimey,
I assume that the battery is fully charged? As it sounds like you have a flat battery.
If not plug phone in to charge.
Otherwise, I'd try a hard reset as your next option.
Good luck
Otherwise I'm guessing that it's still well within it's initial warranty.
Sent from my HTC Desire S using XDA App

I finally had to go with factory reset. Good thing is after reset phone automatically reinstalls all the apps saves me a lot of work.
Well I really don't know what might have had happened but just a day before I was trying for a temp root using gingerbreak and I achieved it after that I installed a hacked version of Google navigation from xda, which worked for me... It's just a wild guess that this might have created the issue.
Sent from my HTC Desire S using XDA App

Now that might go some way to explain what you experienced glad that problems is resolved
Sent from my HTC Desire S using XDA App

[Q] WhatsApp!!!!!

okay so this is really annoying me now.
i have had whatsapp for a long time now and have been able to send images using it.
but tonight whenver i send an image it would keep showing me a "retry" button
i have restarted my phone, uninstalled and installed again, cleared cache data, tried using wifi and mobile network. nothing works?
im on desire hd, gingerbread
can anybody help??

This has happened to me before. After so few days it just started working again.
Sent from my GT-I9100 using XDA App

lol mine has started to work again now...
wierd

I wish there's a menu for sign out sign in from whatsapp......

wait few days maybe there are some problems on the network

Seems like a server-side problem. I exprerienced it to past few days,

This has happened to me before.

Spontaneous reboot

Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?

I see it when using the music player
Sent from my HTC Sensation 4G using XDA App

I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App

cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
Click to expand...
Click to collapse
The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.

Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....

I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.

I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App

kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
oh really? i may try this.

Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.

kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.

I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App

I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.

jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I have nothing installed but tweetdeck and XDA. so nope.

cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
Click to expand...
Click to collapse
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!

Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.

Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Click to expand...
Click to collapse
I had that issue as well. Getting from tmo a new sim card solved that issue for me.

I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.

[Q] Phone Restarting Issues

Dear All Sensation Owner,
I bought Sensation the first day it came out. And I went back Tmobile store for exchanged due to this issue. (which means this is the second phone)
Both phones have the same issues: Keep restarting itself!
My phone may restart for about 5~10 times a day.
It happens whenever I'm quitting a program (ex: Facebook, Contacts, MAP..etc) and it just restart itself to a white background with HTC logo screen. (T-mobile welcome screen "stick together" does NOT show up at this situation)
I'm wondering if anyone having the same issues with me. This has bothered me way too much! Should I exchange for a new one or just need patient for the update
Thanks!!!

The 5-10 reboots per day is not normal. Mine rebooted once in the 7 days that I've had it.
What you are experiencing is a soft reboot. Try factory resetting, if it doesn't help, by all means take it back.

i think this is just an Android OS problem , my brother has a THUNDERBOLT on verizon and he gets random reboots all the time ,same for his wifes droid x , hers is phucked , it restarted three times in three hours when i was by their house the other day and his once , my sensation has rebooted itself three times in two weeks so i guess i cant complain

Your phone isn't rebooting, it is Sense that is rebooting. The app or apps that you are using are using up too much memory to keep Sense running in the background. Instead of not allowing you to use your apps, your phone is freeing up space by disabling Sense. Try using the back key to exit out of applications instead of the home key. This kills the app rather than leaving it active in the background.
Either way, I'm not saying there isn't something wrong with your phone, there very well may be. I haven't had that issue at all, but two phones with the same exact issue leads me to think it is, atleast in part, a user-caused issue. Good luck man.
Sent from my HTC Sensation 4G using XDA App

I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App

diosys said:
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Never had one reboot that I didn't initiate.
Sent from my HTC Sensation 4G using XDA Premium App

[Q] Just another restarting issue. Insight please?

Alright so I picked up a Sensation 6-7 months ago from my T-Mobile dealer. Ever since I picked it up, I took a break from the flashing/rooting scene.
In May/June, when the official ICS update was released, I installed it to see how it ran before I went full force into the rooting scene once again. Ever since I downloaded it, my phone will restart at random times. It's starting to become very frustrating especially when I use my phone for mostly business purposes. It ONLY started this AFTER I installed the official ICS update.
So onto the next step. What I've done soo far is as described
-tried different batteries
-formatted several SD cards, with no luck
-formatted the phone twice
-I always do hard resets at least twice a day
-done several tests on apparent rogue apps to see if there was a difference
Alright, so now I ask of my XDA family, obviously this has been a problem ever since the ICS update. I haven't done any rooting on this phone in case I DO happen to get it replaced since its still under warranty
The ultimate question is this, will rooting fix this issue FOR SURE or should I play the safe route and just get a replacement Sensation with it still being under the one year warranty? What would you guys do Im this situation? Any other suggestions to try before deciding one of these options? Don't wanna go through with the rooting if I just have to unroot it take it back to the T-Mo dealer days later.
Any help is appreciated!
Thanks
Sent from my HTC Sensation 4G using xda app-developers app

tried this ?

Thanks for the suggestion, but it wouldn't necessarily be a battery issue if it just started doing it once ICS was installed? Or could it have been a coincidence that it started rebooting when I did the update? Does the housing wear in after a certain time causing the battery connection to loosen?
Thanks.
Sent from my HTC Sensation 4G using xda app-developers app

freeridindirtbiker said:
Thanks for the suggestion, but it wouldn't necessarily be a battery issue if it just started doing it once ICS was installed? Or could it have been a coincidence that it started rebooting when I did the update? Does the housing wear in after a certain time causing the battery connection to loosen?
Thanks.
Sent from my HTC Sensation 4G using xda app-developers app
Click to expand...
Click to collapse
might be a coincidence..i suggested that coz lot of ppl had success with it ..just try it hopefully it solves your problem too

Just did what that thread said. And the testing begins. Thanks for the help
Sent from my HTC Sensation 4G using xda app-developers app

freeridindirtbiker said:
Just did what that thread said. And the testing begins. Thanks for the help
Sent from my HTC Sensation 4G using xda app-developers app
Click to expand...
Click to collapse
I also use this link http://forum.xda-developers.com/showthread.php?t=1622683 (third post down) as I was in the same boat as you. I ran out of idea's to why my Sensation was always rebooting no matter what I did with countless different ROM's, Kernels etc and found that this battery_fix solved all my problems. Not had 1 reboot since Hope this helps

So just a little update. Ever since I tried the credit card trick, my phone hasn't restarted once. Roughly 2 full days. Done several things that I did before that would easily make the phone restart. Opened many apps at one time, drained the battery down to 3 percent and still no restart.
I'll keep testing this method for the next couple days but so far it seems like its been a good work around. Thankyou for pointing me in the right direction ganeshp!
Sent from my HTC Sensation 4G using xda app-developers app