Database Info

[Q] Outlook Mobile Account Info Corrupt - help please

Hello,
My Outlook Mobile Account Info has been corruptet in some way.
The email accounts, sms shows fine, is not visable when starting Messaging.
When I search with PIM manager the accounts are there and when I try reinstalling SEVEN it tells me I have reached the limit of number off accounts.
I am trying to locate the files where the account info is stored and associated emails to delete these and start over again.
Can anyone help with file name and location or if there is a tool available.
I found mailaccountrepair posted on xda but it didn't work. What I really think is the best way is youst to find the files and delete them.
Many thanks,
Hakan, Linkoping, Sweden

Hi. Do you happen to have WM6.1? It seems there is a known problem & Microsoft released a patch:
http://support.microsoft.com/kb/958639/en-us
"This behavior occurs because the e-mail account details are corrupted when the Windows Mobile 6.1-based device does not connect to the SMTP server."
Otherwise your best bet might be to backup what you can & do hard reset which should fix the problem but unfortunately you'll need to restore all your settings/stuff which shouldn't be too bad using activesync or a backup/restore tool like PPCPimBackup (both of which I've done numerous times from muckin up my phone so bad it wouldn't work or simply migrating to a new phone.)
If you are set on trying to recover what you got now, I think some email stuff is stored under:
My Device\windows\Messaging (I think text files of your messages & attachments)
MD\Application Data\Volatile (?)
MD\MAPI (empty on mine)
Sorry I can't say for sure what all is where & exact purpose but maybe it will head you in the right direction. I recall coming across registry entries for Messaging & MAPI too but it has been awhile. Yell if you want me to dig out my registry editor & look but again hopefully I got you started.
Hope that helps.
Bill

Thanks a million.
I ended up restoring from a fairly recent backup however I am a bit worried for it to happen again.
I am not sure if my problem was because of the known issue you mention. When researching it I also found that the patch wasn't very stable:
http://blogs.msdn.com/outlook_mobile/archive/2008/11/12/wm-6-1-smtp-fix-released.aspx
Anyway, a restore solved the problem for now!
Happy hollidays, Hakan

Windows Mobile 6.5 Imap Folders

I was doing some googling and this is as good a place as any to find users who have a clue.. so Im wondering if anyone has had this problem or a workaround.
I have a SE X1 (winmo 6.1) I configured my imap mail perfectly, but the only folders my device download from is the Inbox. I have other folders that I use to sort mail into (via mail rules on my desktop).. which are not downloading mail at all. I can see them listed, but they all show empty.
I was hoping this would be fixed in winmo 6.5, so I upgraded my X1 to 6.5 and the problem still exists. Has anyone else managed a workaround to synce other folders.. to clarify in the diagram below .. is an example of my structure .. in the example I am not getting mail in my client 1 or client 2 folder
Imap - Inbox
- Sent
- Client 1
- Client 2
- etc...
I hope that makes sense

Hi
I've got the same problem. If anyone has an answer...
Furthermore, the folders of my pocket outlook, like "sent messages" are created in my web mail account (like yahoo), because the name of theses folders (sent, trash...) are not the same.

UP!
I also have the same issue...
May be somebody can give an alternative?

Sync other folder
You can sync any folder you wish by selecting it as a managed folder. To do so follow these steps.
1. Open your mail box.
2. Click the options button and select Tools
3. Select Managed folders
4. Select each folder you wish to sync then click ok
The next time you send and receive mail the folder will be synchronized.
I had this same problem and just recently discovered this solution. In my case I would send a message from my Yahoo email account and although it would tell me it was sent, I would have no verification after the fact. It was not listed on my device in the sent folder nor was it listed via the website in the sent folder. I had to send a test to another one of my email accounts to verify the send funciton was actually working.
PLEASE NOTE: You should make sure your sent folder is fairly clean before syncing. I did not clean it first and it had to sync over 300 messages from that one folder.

I have tried this, but it appears that only allows the sync via activesync and not via the normal internet connection (ie when you are not connected to your pc) .. am I missing something ?

ljhedrick said:
You can sync any folder you wish by selecting it as a managed folder. To do so follow these steps.
1. Open your mail box.
2. Click the options button and select Tools
3. Select Managed folders
4. Select each folder you wish to sync then click ok
Click to expand...
Click to collapse
This is the way to do it on Win MO 6.1 - I have this set up on Blackstone.
Unfortunately on HD2 (6.5) I can not find Tools and manage folders choice.
Anybody knows where it is hidden?
FOUND IT!
Before someone else spends hours looking - Disable Sense, go to win standard GUI - all settings are there. Same thing with repeat sound in alarm.... GUI is hiding settings!!!!
Why HTC thinks they know what I want to see and adjust?
Often I do not want it the way I want it!!!!

zift said:
FOUND IT!
Before someone else spends hours looking - Disable Sense, go to win standard GUI - all settings are there. Same thing with repeat sound in alarm.... GUI is hiding settings!!!! Why HTC thinks they know what I want to see and adjust?
Often I do not want it the way I want it!!!!
Click to expand...
Click to collapse
I think you'll find that the option is there, it's just not immediately obvious that one needs to scroll down.
From your home tab, do the following:
Email tab
Inbox (left soft key)
Menu
At this stage it APPEARS that 'Go to >' is the last menu item. It actually isn't. If you scroll down you will reveal 'Tools' 'Select Messages' and 'Send via Bluetooth' .
'Manage folders' is in the 'Tools' sub menu.
No need to disable Sense.

jet_leeroy said:
I have tried this, but it appears that only allows the sync via activesync and not via the normal internet connection (ie when you are not connected to your pc) .. am I missing something ?
Click to expand...
Click to collapse
You sure? For me it worked this way (same problem). I've not even activated email-syncing via ActiveSync.
thans a lot, ljhedrick!!

Hello! Thanks for the help ljhedrick and Franwella (could not find those tabs)

Franwella said:
I think you'll find that the option is there, it's just not immediately obvious that one needs to scroll down.
From your home tab, do the following:
Email tab
Inbox (left soft key)
Menu
At this stage it APPEARS that 'Go to >' is the last menu item. It actually isn't. If you scroll down you will reveal 'Tools' 'Select Messages' and 'Send via Bluetooth' .
'Manage folders' is in the 'Tools' sub menu.
No need to disable Sense.
Click to expand...
Click to collapse
Hi Franwella. Excellent tip. I could not spot the tools option and you led me straight to it and now I have managed to sync IMAP sub folders with my Gmail account. Brilliant ! Thanks.

Cannot download messages from server over IMAP
Hello,
I would like to ask you for some help because I cannot find a solution to my problem and I really appreciate your expertise.
So, here is the problem:
Facts.
I have 2 email accounts:
- the main business account running on a IceWarp Merak 9.x server
- a personal account running on Gmail server.
Problem.
If I receive on both addresses (servers) the same html e-mail witch contains formatted text and pictures, then using the native e-mail messaging client of my Windows Mobile 6.5 HTC smartphone, here is what I get:
- on the main business account the message cannot be seen. What I see from the message is only BODY.PEEK[2]
- on the Gmail account I can see the full message, exactly as I can see it on my desktop.
I played with all the settings from „Message download limit” and „Download attachments„ for the main business account, in order to get it working. Here is what I found:
- any settings for „Download attachments„ does not change the behavior, the result is the same (BODY.PEEK[2])
- for „Message download limit” if I choose „Headers only”, download headers and then mark the message for download it is working. But this means that I should connect twice – more bandwidth and more time spent until get the messages. If I choose any other option except the above mentioned, I get the bad result BODY.PEEK[2]...
This problem is very annoying because I cannot read my business mails if I'm out of the office.
What do you think?
It is a server problem (IceWarp Merak 9.x)?
Or the native messaging client from Windows Mobile 6.5?
Can you help me to solve this problem?
Looking forward for your reply,
Best regards,
Stefan

[Q] Android: Exchange, Google Sync -> Attachments Corrupted

Just noticed this rather odd behaviour...
I've a Desire running Leedroid, and have set up Google Sync in Exchange.
The text contents of emails are received perfectly fine, but when I try to view attachments, that's when issues come in.
Originally I had Exchange set to download all attachments. While this would show every attachment as downloaded (and have the staple icon with the size), if I tried to open them, it would say "The file cannot be opened because it is corrupted."
I then changed it to never download attachments, and would fetch attachments manually. Now, if I did this, I could get the attachment, with the option to open directly or save to SD card. Either would be successful, and I could do either after the other IF I did not leave the email in question.
If I then pressed back and went back to the inbox list, then back into the email, trying to open the downloaded (and viewed! and saved!) attachment would result in the same error message as before.
What's going on?

Hi,
if anyone found please help its urgent

o.o
Dunno who that guy is, but yeah, still wanting to know if anyone knows why this is happening... closest thing I found was something that occurs on Droid phones, but the option that 'fixes' it (something about accepting all SSL certificates) doesn't appear on my phone.

I'm facing the same problem too. All my attachments are being automatically downloaded and saved. I am able to open the saved files but not the one's in the mail.
Anyone please help

email issues

I'm having problems getting email attachments to load . They show as being there but never lisd.any help would be great. I'm new to Droid so thanks if anyone can help out.

Hello there.
I´m also having issues when downloading attachments on pop3 accounts using HTC Mail.
As you stated, the attachments seems to download, but when you try to open them, you get an error. If it´s a word or excel attachment, it would say "wrong format". If it´s a picture (jpg) it would just show as broken (black screen).
The crazy thing is that it seems random, as I have got some attachments to work, with jpg, and also some with pdf and .doc
Nevertheless, I installed another e-mail app, called enhaced email (it seems quite the same as htc mail), and downloading the same e-mails (that were still on the server) worked for downloading the attachments.
Maybe there´s some issue on HTC Mail application that needs to be shorted out.
by the way, I´m on custom firmware Revolution

[Q] Exchange Email Device ID Change

Hello,
I am hoping someone can help me out. I have my work email setup on my phone using their webmail address. If I use the standard address, i am required to have Maas360 installed, which is not an option with me being rooted. Anyways, if I have the email program I use, which is either Nine or Mail Wise, setup for ActiveSync, my business server will catch it and block me. So, I have to setup the email app to scan for new emails every X minutes.
The problem I am running into, is I did not know that I had to have ActiveSync turned off, so now my device is banned when using Nine mail. So, I tried the same with Mail Wise, and got banned again. Now, on my third app, AquaMail, I have realized the problem, and its working great. However, I would prefer to use Nine mail. When trying to go back into Nine and recreate my account, i get an error that my device is blocked. I get the same error on Mail Wise. Both list a different Device ID. NineXXXXXXX and MailWiseXXXXXXXX. Is there a way to change this ID? I tried creating a new ID in Titanium Backup and that didn't change the IDs in the mail apps.
Thanks to anyone who can help!

you could ask the app developer (he should know it^^) or ask you sys admin. Normally it isn't that hard to unblock a phone (had done that enough).

I tried that. Sent an email a few days ago and haven't heard back.

Do you got a solution? I have the same problem, thx

Reply after very long time, but maybe could help someone else...
Nine email device ID is stored in a text file /data/data/com.ninefolders.hd3/deviceName. Could be changed with root rights. Changes become effective after re-start of Nine

Hey man, i'm in the same boat.
Thanks so much for sharing the solution.
Can you help me how to setup Nine so that it doesn't get blocked again?

Bump
Bump. I have the same issue. Any solution for non-rooted phones?

DKbluefish said:
Reply after very long time, but maybe could help someone else...
Nine email device ID is stored in a text file /data/data/com.ninefolders.hd3/deviceName. Could be changed with root rights. Changes become effective after re-start of Nine
Click to expand...
Click to collapse
I recently tried to give Nine a DeviceID by amending this file. The Device ID is saved in the file, but Nine is always announcing the hexadecimal equivalent of that ASCII Device ID to the server. So if your approved ID by the server is in hex format, you can reverse it and put that into the file.
If not (which is my case), I would appreciate anyone who can indicate if there is a string that enforces Nine to keep the Device ID of the file without hex-transformation...