"VSNCP Registration Response Error" - Motorola Photon Q 4G LTE

I got this error just now when I switched my wifi off. If I tap it, nothing happens. Everything seems to be functional. I had a very weak signal where I was when I got it.
Now, I'm new to Sprint. Is this something anyone has ever seen before on another device? What does it mean?
{
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my XT897 using Tapatalk 2

I've seen this error a couple times... in my case everything worked fine when I received the error as well. I've read a couple other people having this error... so I don't think it's ununusual or indicative of bad hardware.
Sent from my XT897 using xda app-developers app

Alright good, just wanted to make sure.
Sent from my XT897 using Tapatalk 2

It seems to show up semi-consistently when doing a profile update (possibly PRL as well). Google it and you'll find some posts on the Sprint community forums too.

Following along the same line...
How about this little number?
This pops up unexpectedly before and after I "rooted" mine.
VSNCP Error 5-GW Reject

There is a stupid stupid bug with the Photon Q that causes this.
Dial ##DATA# on your phone, go to "Data Profile" and look at your username. It should be [email protected] but instead theres an extra .com at the end.
Thats what causes the error (and also apparently stops you from receiving MMS). You have to contact Sprint customer service to get a special code to allow you to edit your username in the Data Profile. That fixed it for me.

Nippero said:
There is a stupid stupid bug with the Photon Q that causes this.
Dial ##DATA# on your phone, go to "Data Profile" and look at your username. It should be [email protected] but instead theres an extra .com at the end.
Thats what causes the error (and also apparently stops you from receiving MMS). You have to contact Sprint customer service to get a special code to allow you to edit your username in the Data Profile. That fixed it for me.
Click to expand...
Click to collapse
Throwing in my two cents:
This seems to fix the 8-GW Reject error but not the 5. FYI, if you call them and fix the extra ".com" keep all the information. Whenever you get a new profile (initiated by you or Sprint) the bad username in the the Profile will come back and have to fix it again.
Called sprint a couple times about this. They told me it was a hardware problem and the phone had to be replaced! I don't believe that for a second but couldn't get any real information out of them. Another rumor is it's caused by some problem connecting to 4g though that is also unconfirmed.

benofilis said:
Throwing in my two cents:
This seems to fix the 8-GW Reject error but not the 5. FYI, if you call them and fix the extra ".com" keep all the information. Whenever you get a new profile (initiated by you or Sprint) the bad username in the the Profile will come back and have to fix it again.
Called sprint a couple times about this. They told me it was a hardware problem and the phone had to be replaced! I don't believe that for a second but couldn't get any real information out of them. Another rumor is it's caused by some problem connecting to 4g though that is also unconfirmed.
Click to expand...
Click to collapse
I'll stick with my Q lol. Until then I hope this phone can upgrade to Jelly within the rooted phone. Can't install moto updates as of right now. (Deodexd w/ TWRP)

I continue to receive this error occasionally (every couple days). I'm on the latest moto update, my data username is fine, and I do not have any MMS problems ever since I fixed the MMS on Wifi issue (while on Wifi, MMS attachments report unable to send until mobile data is enabled - sending a picture via gmail to self over wifi fixes this somehow).
It doesn't seem to cause any issues, however I read reports that calls won't come in until it is cleared from the notification bar, so try to notice it and clear it when you can.
FYI, the code that Sprint gives you when you need to edit something under the ##3282# (##DATA#) menu is called your MSL or Master Subsidy Lock code. This is unique to your phone so if you get it, keep it written down somewhere. If you're on this forum, you will likely need it at some point.
Edit: Another note... I've also seen reports that this error has to do with LTE network handshake, and for me that makes sense because my subdivision unfortunately is in a dead spot in the middle of an LTE coverage area. So I'm sure I'm getting faint signals causing the handshake to attempt and fail. If you're not in an LTE coverage area, you can switch to CDMA only mode under Settings -> Wireless and Networks -> More... -> Mobile Networks -> Network Mode. That should help.

Woke up to the phone with a VSNCP Registration Response / Error 3 no P-GW available.
I checked ##DATA# and my username email address is correct. Voice and data both worked with the error.
Also I use an Airave due to such a poor service area.
Edit:
Woke up next day and new VSNCP Registration Response / Error 5: P-GW Reject

Related

I can receive, but can't send text messages

Hello All,
I went from Haykuru's latest release to JF ADP15 a couple of days ago. Did a complete wipe, updated to the latest radio from HTC and now I can no longer send SMS (text) messages. I can receive them fine. I am using T-Mobile in the US.
Error:
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
"message not sent", "unable to send this message"
I've tried:
downgrading the radio......... no fix
upgrading the radio again..... no fix
wiping the phone again......... no fix
searching all forums............. no fix
I think the what has happened is that the SMS number on my SIM card was somehow corrupted during the radio update. Is there a way to update this number again without calling CC. I don't want to deal with the whole "you're running a hacked phone" speech.
Thanks again!
Did a test using my wife's SIM card in my G1 and was able to send text messages. Therefore, it is my SIM card. It must have lost its' SMS settings somehow during the radio upgrade. (No idea how)
Is there any other way to update SMS data on the SIM using the G1 or is CC the only option?
Try rebooting normally.
That happens to me randomly, All I gotta do is reboot it and it will send it just fine. See if they receive the text. In my experience it tells me that it was undelivered and yet the person still got the text.
If you are still having issues go to:
Settings...wireless controls...mobile networks...access point names... you should see T-mobile click on it and look to see if you have your settings in there for sms ... unfortunately I am in Canada and dont have the settings, you can call t-mobile and they will help you or under the mobile network settings select network operators and it should find T-mobile ... select it and then try your texting again.
paid your bill?
Try to insert your SIM card in your wife's phone and see what happens.
veda_sticks said:
paid your bill?
Click to expand...
Click to collapse
Serious. I've gone a few months late before. They canceled outgoing calls and text messages but Incoming works just fine.
veda_sticks said:
paid your bill?
Click to expand...
Click to collapse
I was gonna ask him this Q but I didn't expect someone would complain and ask for help about txt while he can't make phone calls !
Thats just DIAG 101
Ever since I started messing with my phone I would randomly lose the ability to send/recieve texts and even calls sometimes. A reboot fixes that every time.
I recently upgraded to JF ADP1.5 and started noticing this same issue (of not being able to send SMS messages). Took Candroid's advice and checked out a virgin T-Mobile G1 and the settings. . . it has ~ 22 APNs listed where mine only has one.
Perhaps this is the issue?
EDIT: Swapped SIMs in the phone and the issue seemed to follow my SIM card. With a different SIM in my JF ADP1.5 phone, SMS messages are sent just fine.
Sounds like there's an account provisioning error with your SIM. A quick call to your provider should sort this out. They should be able to fix this immediately. Worst case scenario they'll send you a new SIM.
I had this problem and called T-Mobile. They sent me a text with the settings the phone should use. Haven't had problems since. Seems like the settings might have gotten lost in your case. A text from them should sort it out.
All fixed . . .
> Bring up the Dialer and enter (*#*#4636#*#*)
> Testing -> Phone information
> Scroll down to find SMSC
> Enter (+12063130004)
> Press Update
> Press Home
> Send yourself a text to verify that everything works
*Side Note*: I had actually been to this page a couple of days ago and pressed Update when the field was blank . . . so completely my fault
Hello, had the same problem, only on WM6.5. For me, it worked when I've changed in Advanced Network -> SMS Service -> SMS over: GPRS to GSM.
Can i ask for help?
I cannot send sms but can receive sms and call, i can even make a call pefectly.
Ive tried inserting my sim to different units but still cannot send sms.
Its been months since this happens my sim is a fixed plan offered by my company and i am the only one that has this problem.
Can someone pls help me...thanks
You not going to get any help. This phone is long disconnected

[PROB] Call operation failed

I have a strange problem with my phone... in brief, sometimes when i get to make a call I get the notification above "The operation failed" before initiating the call. of course in this situation if somebody calls me, they will hear that my phone is ringing, but in fact it's not ringing on my side, and I can't know if somebody phoned me.
a soft reset solves the problem, and I can again make calls without problems... until my phone decides to go still without informing me... the only thing that makes me notice is when I get no calls for like 12 hours or more... I then check by calling somebody and get this "Operation failed" damned notification -sometimes only- (which means my phone doesn't go still after a regular period.
at the beginning of this year I asked a question on the Energy thread:
farres said:
I'm not sure if this was asked already. so here it goes
the normal band icon usually looks like this on my TP
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"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
but some times it turns into this shape:
a soft-reset fixes the normal icon.
however, I tried different Radios on different Energy ROMs but still the same tiny problem... anybody got a though about it?
ROM: Energy Phoenix2 Dec21
Radio: Raph 1.17.25.9
Network T-Mobile Germany
security unlocked
Click to expand...
Click to collapse
I don't see an icon change now, but the problem is more than an icon change anyway.
I tried the following, but the problem is still random (not regular):
flashing a stock ROM
flashing another Radio
trying another SIM of another provider
but the problem is still the same...
I recently tried removing the Security Unlock, and now the phone goes still sometimes, which means sometimes the call drops before initiating, but I don't get the "Operation failed" notification any more.
again, a soft reset solves the problem
I can't trust my phone now, especially is that I use it for my work and school... which means my colleagues will be angry with me if they call me but I don't answer.
I would really appreciate any help!
Device: HTC Touch Pro T7272
ROM: Energy sencity 21916 Dec.21
Radio: 1.14.25.35
Security Locked
PS I apologize if you think that this problem is not worth starting a new thread in this development forum.
The Operation Failed
I made a screen shot of this notification and I'm posting it here
Happy New Year to everybody
I feel your pain. I had a very similar problem with my Raphael (on TAEL ROM at time), only difference was anyone making incoming calls did not get ring tone they got phone off message from network. I would get same error message as your image if making call (sms worked sometimes but not always when calls would not)
My problem would occur once a day usually early hours of morning & once resolved once would probably be ok fro rest of day !
I could toggle radio off/on to fix it.
Tried different Settings SIMs, Networks, ROMs, Radios, HardSPL to no avail. I started using another phone for a few days & when I went back to the Raphael for a little playing around it was working 100% normally without issue & still is today (currently acting as modem for internet via GPRS).
Hope you have same luck as me as I found no answers here or googling !
thank you very much for your input.
what I did is to set my calls to forward to my landline phone after 10 seconds of ringing, just to be notified of calls when my phone is in this strange mood... however, I still can't be notified when somebody pays me a missed call, which happens with me often from my family due to that I live abroad.
I understand this is not a common problem, but once it happens, it becomes a pain in the a§.
the guarantee is supposed to expire after 3 months, but I still don't know how to explain this problem to them, since it's not happening on a regular time line.
I hope I'm not going to have to send it for repairing, as I believe this is a problem that can be solved easily... I just need to be pointed in the right direction
Use another phone for 5 days with current SIM, reflash SPL,ROM, radio ROM, give it a break for the 5 days then load it up & see what happens !
If you seill get no joy get it in to service before it is too late.
take it in when it is playing up, push for a replacement rather than repair as short warranty would not give you fair chance to evaluate repair & most repairs shops would only flash ROM as first step unless fortunate enough to encounter issues during short test after ROM flash.
Good luck, mines still working fine at moment !

[Q] Is it possible to add CSC from SGS to SNS (Nexus S)?

the phone is working fine
except instead of showing the Name of my cell phone provider, it only shows the tower ID number.
I was supposed to see:
Wind (Home)
or
Wind (Away)
they show up properly on my SGS and XT720
Ironically, with the SNS, i did not even have to configure the APN settings, it automatically got both the MMS and Internet APN settings.
kinda funny if you ask me, it knows the Wind internet and multimedia settings but can't report the tower names
if i use the Wind (Away) towers i get charged roaming
so ideally i'd like to only use Wind (Home) similar to Tmobile Zones towers for my 3G and voice, to not see a huge bill at the end of the month
This thread on Howard Forums might interest you if you haven't found it already. Seems like the difference is that Wind sends out number instead of name if I read it correctly.
You might be able to edit the eri.xml file to deal with this, as instructed in this thread on xda for AOSP roms.
As far as CSC goes, I don't think the NS uses that. I've never seen it mentioned in discussions about other devices besides the Galaxy S line of phones using Samsung ROMs.
P.S. - be careful messing with the frameworks apk. I made a bad edit to the one on my i9000 once and it wouldn't boot. Easy enough to fix by replacing with a good copy, though.
Thanks for those 2 links
I'll check them out.
That's very helpful, if it's a simple edit of the file
I've been busy jumping between the 3 forum, and fixing the SGS i9000m to work properly, which i just got back yesterday, and it pretty much died on me right away after upgrading to JL2 and restoring only the backup for user app+user app settings (no system app/data restored)
Heh I've been wondering about this too... but seeing "302490" instead of "Wind (Home)" doesn't really bother me that much... I'll know if it's Wind Away when the number is different lol.
dinan said:
Heh I've been wondering about this too... but seeing "302490" instead of "Wind (Home)" doesn't really bother me that much... I'll know if it's Wind Away when the number is different lol.
Click to expand...
Click to collapse
Yeah, that's what some in the Howard Forums say; as long as they know they're not roaming. When you're on Wind Away, does the "roaming" indicator show? The framework shows there's a flag for it.
I would be with Allgamer myself; I'd like the proper carrier name to show.
well New Year eve is here
and the "long weekend" is starting soon
if i have time after the parties and stuff to work on the quick fix, i'll upload the file to share for the rest of the XDAers on Wind Mobile
There's an easy fix for that.
On the dialing screen, dial *#*#4636#*#*
Phone information->choose WCDMA only (Wind runs on 3G only).
mingkee said:
There's an easy fix for that.
On the dialing screen, dial *#*#4636#*#*
Phone information->choose WCDMA only (Wind runs on 3G only).
Click to expand...
Click to collapse
this is a Good solution.
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however, it still needs some Cosmetic "visual" fix for eyes candy
and what distortedloop pointed out seems to be the quickest fix
AllGamer said:
however, it still needs some Cosmetic "visual" fix for eyes candy
and what distortedloop pointed out seems to be the quickest fix
Click to expand...
Click to collapse
Assuming it actually works...
Looking forward to hearing the results, even though the issue doesn't affect me.
i spend time trying a few this morning and nothing....
because there is only 1 SPACE !!!!! available to Hex Edit a letter into the xml file
i tried the other method they mentioned further down into the topic, and it was not compatible
good thing i was flashing my phone a few times.
running TW ROM right now.
so in the end, it is Do able, but we only get 1 letter out of it.... which IMO is worse than seeing the full row of numbers 302490

[Q] Can't Download or Send Pictures from MMS Texts

I am having a very annoying problem with my t-mobile service. My plan has three lines. I have a mt4g, my wife has a mt4g and my daughter has a mt slide. My plan has unlimited voice/text/web/android etc.... for some reason over the last few days we cannot send or receive picture mms. if we attempt to send a picture via text to anyone they receive a blank message. if someone attempts to send us pictures via text we receive the text with an icon that says "download" but when we click it nothing happens and we can't see the picture. I have taken out my sim card and placed it into my nexus one and the problem still remains. I put my sim card in an old mt3g, Samsung vibrant, and a g1 and the problem still remains. I called technical support for t-mobile and they have no clue what I am talking about and kept me on the phone for over an hour. I then drove to a t-mobile store and wasted 2 hours of my time. They gave me a new sim card and witnessed that the issue still remains. This problem is very weird and annoying. I was just curious if there is anyone else out there in t-mobile world who has also experienced this issue? They gave me a trouble ticket two days ago and still haven't been able to fix any of my lines. You would think that since this is happening on three separate phone numbers they would realize its a network issue and not my devices... HELP?
Go to Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names. Check to make sure TmobileData is selected and not TelKila. For some reason the phone switches the APN and breaks MMS.
Sent from my HTC Glacier using XDA App
JagLau said:
Go to Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names. Check to make sure TmobileData is selected and not TelKila. For some reason the phone switches the APN and breaks MMS.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I deleted the TelKila when i first got the phone. i'm on the correct apn as i stated it is happening on all of my phones not just the mt4g
That's been happening off and on for a few days. I just ask the person to email me the pic instead. Any phone can mms a pic to an email address, just use the email address instead of a phone#. MMS seems to be a little wonky the last week or so, about the same time the winter storms hit the south.
Try the chat with a rep option. Much more convenient.
I'm having the same thing. Sorta glad it's not my phone. I get this.
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"lightbox_toggle_sidebar": "Toggle sidebar"
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Go into messages setting and put the agent to custom. solved the problem for me
esincho said:
Go into messages setting and put the agent to custom. solved the problem for me
Click to expand...
Click to collapse
i've tried all options its not the phone its the service...it is happening on all the lines on my cell phone plan. that's separate phone numbers in different parts of the state (nc) so it's not simply a settings issue its a tmo issue. i have a issue ticket with tmo and they call me daily updating me but the issue has still not been resolved
nccu_eagles said:
they call me daily updating me
Click to expand...
Click to collapse
I have to say that is pretty awesome. Go T-mo!
don't mean to bring up an old thread. But since I was hoping to hear what happened to the OP. I'm having the same issue today. It was working fine a few days ago.
I can't receive mms pictures on my MT4G.
I'm also wondering how often this issue comes up. Thanks in advance for any info.
(my first post!)
Sareks2k said:
don't mean to bring up an old thread. But since I was hoping to hear what happened to the OP. I'm having the same issue today. It was working fine a few days ago.
I can't receive mms pictures on my MT4G.
I'm also wondering how often this issue comes up. Thanks in advance for any info.
(my first post!)
Click to expand...
Click to collapse
Turns out they were updating the network in my area phone has been fine hasn't happened since then

Network Connection Failed Error - Note 8

Hey everyone, i have been having this annoying error/pop-up/notification that has been bothering me since i got the Note 8. Everytime i turn on the screen to unlock it, i get the "Network connection failed" message.
Now, this happens, when i have cell signal at full bars, LTE or Wi-Fi and at all different locations. I tried resetting the phone, adding the apps without any sort of backup, deleting apps, switching my carriers APN, I tried replacing the phone but it always comes back.
I tried contacting Samsung but they are clueless as to what i am taking about.
Does anyone have any suggestions into how i could proceed to fix this, or is anyone aware of what the problem is?
Who is your carrier?
Sent from my SM-N950U using Tapatalk
mickaphely said:
Hey everyone, i have been having this annoying error/pop-up/notification that has been bothering me since i got the Note 8. Everytime i turn on the screen to unlock it, i get the "Network connection failed" message.
Now, this happens, when i have cell signal at full bars, LTE or Wi-Fi and at all different locations. I tried resetting the phone, adding the apps without any sort of backup, deleting apps, switching my carriers APN, I tried replacing the phone but it always comes back.
I tried contacting Samsung but they are clueless as to what i am taking about.
Does anyone have any suggestions into how i could proceed to fix this, or is anyone aware of what the problem is?
Click to expand...
Click to collapse
Contact your carrier. This has nothing to do with Samsung.
Sent from my SM-N950U1 using XDA-Developers Legacy app
Same issue
I have this same issue - annoying but no negative affects...
Verizon is my carrier - I am not so sure this is a carrier issue. In fact, not sure how someone with so little information can definitively say it is a carrier issue...More will report this issue too!
I have the same issue. Verizon
I believe this has something to do with the aggressiveness of power management sleeping apps...see if you still get the error after switching mobile data always on in developers options...I had to switch some of apps off in power saving mode as well because of the aggressiveness...it could be something else though...just an idea
Same problem here I have a Qualcomm carrier free note 8 using it on T-Mobile. It's driving me crazy
Note 8 - T-Mobile
I have just recently encountered this error.
Drives me crazy as well.
This feels like an application issue. I am obviously not certain. Going to do some digging.
If I find a solution, I will report it here.
I think it has to do with download booster.
Same Issue 11-9-17
Has anyone found a solution for this? I'm also having this issue as of 11-9-17. Have tried enabling/disabling download booster, enabling/disabling mobile data always on and have tried a few network resets with Verizon Tech Coach.
I got all the way up to Tier 2 and every person I spoke to agrees this is a weird issue they haven't seen before. Mine seems to come and go. Sometimes I can get hit with the pop-up every time I unlock, other times it'll behave fine for hours then start up again for a little bit then stop. Thankfully there is no impact to operation, but still annoying.
Anyone figure this out...it is driving me crazy.
this is a combination of power saving and the "show nearby locations" in the phone app being active.
can turn off either and issue should disappear.
I have this happening on my s8. Haven't figured out which app/service is causing it but I killed a bunch and the error went away. It's likely one of the hundred background Samsung services. I'll try to narrow it down.
same for me
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I also have Verizon. It used to happen on my Nexus 6P and now Pixel 2. If I ever figure out which app, I'll let you know.
Mine randomly stopped about 2 weeks ago. I know there have been a couple updates since my post so I'm not 100% sure if those fixed or if it was something else. Still a mystery as far as I'm concerned.
darkgodz said:
this is a combination of power saving and the "show nearby locations" in the phone app being active.
can turn off either and issue should disappear.
Click to expand...
Click to collapse
Trying this now, thanks for the suggestion
scythe944 said:
Trying this now, thanks for the suggestion
Click to expand...
Click to collapse
This seemed to work but just now saw the error again when I unlocked my phone. I turned "show nearby locations" in the phone app back on, will look into power save options next.
I've had this problem for probably close to a year and I'm really getting tired of it, even though it's just a nuisance.
I went into settings<connections<more connection settings<turned off nearby device scanning and then reset network connections which got rid of the notification on the bottom of the screen. I'm sure it'll keep popping up but for now that's what worked for me
Is there a solution for this yet? Is there any way to disable the message? Every time I change from WiFi to Mobile or vice-versa, I have to deal with this for the next 10 min or so. I have tried all the fixes mentioned here.
Solution
Install the app Toast Service from the Playstore. This will run in the background and show you which app is causing the problem. Mine was Hikvision. As soon as the error arrives you will see under notifications when you pull down from the top which app is causing the message. Hope this helps all.

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