I am having a very annoying problem with my t-mobile service. My plan has three lines. I have a mt4g, my wife has a mt4g and my daughter has a mt slide. My plan has unlimited voice/text/web/android etc.... for some reason over the last few days we cannot send or receive picture mms. if we attempt to send a picture via text to anyone they receive a blank message. if someone attempts to send us pictures via text we receive the text with an icon that says "download" but when we click it nothing happens and we can't see the picture. I have taken out my sim card and placed it into my nexus one and the problem still remains. I put my sim card in an old mt3g, Samsung vibrant, and a g1 and the problem still remains. I called technical support for t-mobile and they have no clue what I am talking about and kept me on the phone for over an hour. I then drove to a t-mobile store and wasted 2 hours of my time. They gave me a new sim card and witnessed that the issue still remains. This problem is very weird and annoying. I was just curious if there is anyone else out there in t-mobile world who has also experienced this issue? They gave me a trouble ticket two days ago and still haven't been able to fix any of my lines. You would think that since this is happening on three separate phone numbers they would realize its a network issue and not my devices... HELP?
Go to Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names. Check to make sure TmobileData is selected and not TelKila. For some reason the phone switches the APN and breaks MMS.
Sent from my HTC Glacier using XDA App
JagLau said:
Go to Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names. Check to make sure TmobileData is selected and not TelKila. For some reason the phone switches the APN and breaks MMS.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I deleted the TelKila when i first got the phone. i'm on the correct apn as i stated it is happening on all of my phones not just the mt4g
That's been happening off and on for a few days. I just ask the person to email me the pic instead. Any phone can mms a pic to an email address, just use the email address instead of a phone#. MMS seems to be a little wonky the last week or so, about the same time the winter storms hit the south.
Try the chat with a rep option. Much more convenient.
I'm having the same thing. Sorta glad it's not my phone. I get this.
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Go into messages setting and put the agent to custom. solved the problem for me
esincho said:
Go into messages setting and put the agent to custom. solved the problem for me
Click to expand...
Click to collapse
i've tried all options its not the phone its the service...it is happening on all the lines on my cell phone plan. that's separate phone numbers in different parts of the state (nc) so it's not simply a settings issue its a tmo issue. i have a issue ticket with tmo and they call me daily updating me but the issue has still not been resolved
nccu_eagles said:
they call me daily updating me
Click to expand...
Click to collapse
I have to say that is pretty awesome. Go T-mo!
don't mean to bring up an old thread. But since I was hoping to hear what happened to the OP. I'm having the same issue today. It was working fine a few days ago.
I can't receive mms pictures on my MT4G.
I'm also wondering how often this issue comes up. Thanks in advance for any info.
(my first post!)
Sareks2k said:
don't mean to bring up an old thread. But since I was hoping to hear what happened to the OP. I'm having the same issue today. It was working fine a few days ago.
I can't receive mms pictures on my MT4G.
I'm also wondering how often this issue comes up. Thanks in advance for any info.
(my first post!)
Click to expand...
Click to collapse
Turns out they were updating the network in my area phone has been fine hasn't happened since then
Related
Hello All,
I went from Haykuru's latest release to JF ADP15 a couple of days ago. Did a complete wipe, updated to the latest radio from HTC and now I can no longer send SMS (text) messages. I can receive them fine. I am using T-Mobile in the US.
Error:
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"message not sent", "unable to send this message"
I've tried:
downgrading the radio......... no fix
upgrading the radio again..... no fix
wiping the phone again......... no fix
searching all forums............. no fix
I think the what has happened is that the SMS number on my SIM card was somehow corrupted during the radio update. Is there a way to update this number again without calling CC. I don't want to deal with the whole "you're running a hacked phone" speech.
Thanks again!
Did a test using my wife's SIM card in my G1 and was able to send text messages. Therefore, it is my SIM card. It must have lost its' SMS settings somehow during the radio upgrade. (No idea how)
Is there any other way to update SMS data on the SIM using the G1 or is CC the only option?
Try rebooting normally.
That happens to me randomly, All I gotta do is reboot it and it will send it just fine. See if they receive the text. In my experience it tells me that it was undelivered and yet the person still got the text.
If you are still having issues go to:
Settings...wireless controls...mobile networks...access point names... you should see T-mobile click on it and look to see if you have your settings in there for sms ... unfortunately I am in Canada and dont have the settings, you can call t-mobile and they will help you or under the mobile network settings select network operators and it should find T-mobile ... select it and then try your texting again.
paid your bill?
Try to insert your SIM card in your wife's phone and see what happens.
veda_sticks said:
paid your bill?
Click to expand...
Click to collapse
Serious. I've gone a few months late before. They canceled outgoing calls and text messages but Incoming works just fine.
veda_sticks said:
paid your bill?
Click to expand...
Click to collapse
I was gonna ask him this Q but I didn't expect someone would complain and ask for help about txt while he can't make phone calls !
Thats just DIAG 101
Ever since I started messing with my phone I would randomly lose the ability to send/recieve texts and even calls sometimes. A reboot fixes that every time.
I recently upgraded to JF ADP1.5 and started noticing this same issue (of not being able to send SMS messages). Took Candroid's advice and checked out a virgin T-Mobile G1 and the settings. . . it has ~ 22 APNs listed where mine only has one.
Perhaps this is the issue?
EDIT: Swapped SIMs in the phone and the issue seemed to follow my SIM card. With a different SIM in my JF ADP1.5 phone, SMS messages are sent just fine.
Sounds like there's an account provisioning error with your SIM. A quick call to your provider should sort this out. They should be able to fix this immediately. Worst case scenario they'll send you a new SIM.
I had this problem and called T-Mobile. They sent me a text with the settings the phone should use. Haven't had problems since. Seems like the settings might have gotten lost in your case. A text from them should sort it out.
All fixed . . .
> Bring up the Dialer and enter (*#*#4636#*#*)
> Testing -> Phone information
> Scroll down to find SMSC
> Enter (+12063130004)
> Press Update
> Press Home
> Send yourself a text to verify that everything works
*Side Note*: I had actually been to this page a couple of days ago and pressed Update when the field was blank . . . so completely my fault
Hello, had the same problem, only on WM6.5. For me, it worked when I've changed in Advanced Network -> SMS Service -> SMS over: GPRS to GSM.
Can i ask for help?
I cannot send sms but can receive sms and call, i can even make a call pefectly.
Ive tried inserting my sim to different units but still cannot send sms.
Its been months since this happens my sim is a fixed plan offered by my company and i am the only one that has this problem.
Can someone pls help me...thanks
You not going to get any help. This phone is long disconnected
the phone is working fine
except instead of showing the Name of my cell phone provider, it only shows the tower ID number.
I was supposed to see:
Wind (Home)
or
Wind (Away)
they show up properly on my SGS and XT720
Ironically, with the SNS, i did not even have to configure the APN settings, it automatically got both the MMS and Internet APN settings.
kinda funny if you ask me, it knows the Wind internet and multimedia settings but can't report the tower names
if i use the Wind (Away) towers i get charged roaming
so ideally i'd like to only use Wind (Home) similar to Tmobile Zones towers for my 3G and voice, to not see a huge bill at the end of the month
This thread on Howard Forums might interest you if you haven't found it already. Seems like the difference is that Wind sends out number instead of name if I read it correctly.
You might be able to edit the eri.xml file to deal with this, as instructed in this thread on xda for AOSP roms.
As far as CSC goes, I don't think the NS uses that. I've never seen it mentioned in discussions about other devices besides the Galaxy S line of phones using Samsung ROMs.
P.S. - be careful messing with the frameworks apk. I made a bad edit to the one on my i9000 once and it wouldn't boot. Easy enough to fix by replacing with a good copy, though.
Thanks for those 2 links
I'll check them out.
That's very helpful, if it's a simple edit of the file
I've been busy jumping between the 3 forum, and fixing the SGS i9000m to work properly, which i just got back yesterday, and it pretty much died on me right away after upgrading to JL2 and restoring only the backup for user app+user app settings (no system app/data restored)
Heh I've been wondering about this too... but seeing "302490" instead of "Wind (Home)" doesn't really bother me that much... I'll know if it's Wind Away when the number is different lol.
dinan said:
Heh I've been wondering about this too... but seeing "302490" instead of "Wind (Home)" doesn't really bother me that much... I'll know if it's Wind Away when the number is different lol.
Click to expand...
Click to collapse
Yeah, that's what some in the Howard Forums say; as long as they know they're not roaming. When you're on Wind Away, does the "roaming" indicator show? The framework shows there's a flag for it.
I would be with Allgamer myself; I'd like the proper carrier name to show.
well New Year eve is here
and the "long weekend" is starting soon
if i have time after the parties and stuff to work on the quick fix, i'll upload the file to share for the rest of the XDAers on Wind Mobile
There's an easy fix for that.
On the dialing screen, dial *#*#4636#*#*
Phone information->choose WCDMA only (Wind runs on 3G only).
mingkee said:
There's an easy fix for that.
On the dialing screen, dial *#*#4636#*#*
Phone information->choose WCDMA only (Wind runs on 3G only).
Click to expand...
Click to collapse
this is a Good solution.
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however, it still needs some Cosmetic "visual" fix for eyes candy
and what distortedloop pointed out seems to be the quickest fix
AllGamer said:
however, it still needs some Cosmetic "visual" fix for eyes candy
and what distortedloop pointed out seems to be the quickest fix
Click to expand...
Click to collapse
Assuming it actually works...
Looking forward to hearing the results, even though the issue doesn't affect me.
i spend time trying a few this morning and nothing....
because there is only 1 SPACE !!!!! available to Hex Edit a letter into the xml file
i tried the other method they mentioned further down into the topic, and it was not compatible
good thing i was flashing my phone a few times.
running TW ROM right now.
so in the end, it is Do able, but we only get 1 letter out of it.... which IMO is worse than seeing the full row of numbers 302490
For a DroidX (rooted..but that's it):
I randomly got this voicemail icon in my notification bar last week. I've used google voice for years now, and I've never switched back n forth or anything. I deactivated my google voice today to see if i could manually delete it, but I'm goign to have to go through 2+years of voicemails to even get to my new ones i think (for the built in vzw voicemails).
anyway, anyone know an alt solution to this....notice the date on the voicemail too. wtf is that all about?
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(rebooting nor clearing notifcations etc...don't seem to get rid of it)
webmastir said:
For a DroidX (rooted..but that's it):
I randomly got this voicemail icon in my notification bar last week. I've used google voice for years now, and I've never switched back n forth or anything. I deactivated my google voice today to see if i could manually delete it, but I'm goign to have to go through 2+years of voicemails to even get to my new ones i think (for the built in vzw voicemails).
anyway, anyone know an alt solution to this....notice the date on the voicemail too. wtf is that all about?
(rebooting nor clearing notifcations etc...don't seem to get rid of it)
Click to expand...
Click to collapse
I had a voicemail 'sneak' through not long ago, but I just dialed in and deleted it like normal. Is there a way to manage them through the vzw website?
Sent from my DROID2 using XDA App
mrkite38 said:
I had a voicemail 'sneak' through not long ago, but I just dialed in and deleted it like normal. Is there a way to manage them through the vzw website?
Sent from my DROID2 using XDA App
Click to expand...
Click to collapse
i sure wish there was. i don't think vzw gives that option, surprisingly. but if they even did, i'm sure they'd charge for it
thx for the reply though
aw i finally got it. for some dumbass reason, i thought all my voicemails were somehow cached on vzw side (ya i know..just realized how stupid that sounds). anyway deactivated gvoice & deleted quite a few voicemails until i got to my new one.
sorry for thread hijackin but i have the exact same problem; except its not with voice mail, its with SMS.
I got it when i bought an SMS-ticket for a bus-ride, thing is i sent an sms to a number and was suposed to get an sms back from another number confirming that i bought the ticket and some serial numbers and stuff in it, but i cant find it in my inbox. Although, i have 1 new sms with a red little 1 like the pic, and i have 1 new SMS in the notification bar thingy up top...
at the moment, i have no idea how to fix this, and i've done some reading but cant find any solution. i only have 2400 sms in my inbox atm which should be quite low and not violate some 9300+ bug or whatever that is...
halp pritty plox.
If you are using a custom rom, you might want to back it up using ClocworksMod and then flash the phone back with with Odin3 to stock rom and see if it fixes the problem...............
Did the voicemail message say "Hai it's me! I've built a time machine and travelled back to 1969 to send you a voicemail!!11!. Kthxbai"?
Misterjunky said:
If you are using a custom rom, you might want to back it up using ClocworksMod and then flash the phone back with with Odin3 to stock rom and see if it fixes the problem...............
Click to expand...
Click to collapse
that'll prolly do it. but ahem, i got no custom rom, got 2.2 official, rooted it, fixed some nice theme, some nice apps etc... so any other guess on how to fix it?
discovered that if i delete the message about gettin an sms in the notification bar up top it actually goes away, but if i then enter my sms inbox that still has a red little icon with a 1 in it and then enter a new sms i get the notification about having the sms that i cant read, and if i try to enter the sms thru the notification bar it just takes me to an empty new sms ... just gets wierder :/....
I got this error just now when I switched my wifi off. If I tap it, nothing happens. Everything seems to be functional. I had a very weak signal where I was when I got it.
Now, I'm new to Sprint. Is this something anyone has ever seen before on another device? What does it mean?
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Sent from my XT897 using Tapatalk 2
I've seen this error a couple times... in my case everything worked fine when I received the error as well. I've read a couple other people having this error... so I don't think it's ununusual or indicative of bad hardware.
Sent from my XT897 using xda app-developers app
Alright good, just wanted to make sure.
Sent from my XT897 using Tapatalk 2
It seems to show up semi-consistently when doing a profile update (possibly PRL as well). Google it and you'll find some posts on the Sprint community forums too.
Following along the same line...
How about this little number?
This pops up unexpectedly before and after I "rooted" mine.
VSNCP Error 5-GW Reject
There is a stupid stupid bug with the Photon Q that causes this.
Dial ##DATA# on your phone, go to "Data Profile" and look at your username. It should be [email protected] but instead theres an extra .com at the end.
Thats what causes the error (and also apparently stops you from receiving MMS). You have to contact Sprint customer service to get a special code to allow you to edit your username in the Data Profile. That fixed it for me.
Nippero said:
There is a stupid stupid bug with the Photon Q that causes this.
Dial ##DATA# on your phone, go to "Data Profile" and look at your username. It should be [email protected] but instead theres an extra .com at the end.
Thats what causes the error (and also apparently stops you from receiving MMS). You have to contact Sprint customer service to get a special code to allow you to edit your username in the Data Profile. That fixed it for me.
Click to expand...
Click to collapse
Throwing in my two cents:
This seems to fix the 8-GW Reject error but not the 5. FYI, if you call them and fix the extra ".com" keep all the information. Whenever you get a new profile (initiated by you or Sprint) the bad username in the the Profile will come back and have to fix it again.
Called sprint a couple times about this. They told me it was a hardware problem and the phone had to be replaced! I don't believe that for a second but couldn't get any real information out of them. Another rumor is it's caused by some problem connecting to 4g though that is also unconfirmed.
benofilis said:
Throwing in my two cents:
This seems to fix the 8-GW Reject error but not the 5. FYI, if you call them and fix the extra ".com" keep all the information. Whenever you get a new profile (initiated by you or Sprint) the bad username in the the Profile will come back and have to fix it again.
Called sprint a couple times about this. They told me it was a hardware problem and the phone had to be replaced! I don't believe that for a second but couldn't get any real information out of them. Another rumor is it's caused by some problem connecting to 4g though that is also unconfirmed.
Click to expand...
Click to collapse
I'll stick with my Q lol. Until then I hope this phone can upgrade to Jelly within the rooted phone. Can't install moto updates as of right now. (Deodexd w/ TWRP)
I continue to receive this error occasionally (every couple days). I'm on the latest moto update, my data username is fine, and I do not have any MMS problems ever since I fixed the MMS on Wifi issue (while on Wifi, MMS attachments report unable to send until mobile data is enabled - sending a picture via gmail to self over wifi fixes this somehow).
It doesn't seem to cause any issues, however I read reports that calls won't come in until it is cleared from the notification bar, so try to notice it and clear it when you can.
FYI, the code that Sprint gives you when you need to edit something under the ##3282# (##DATA#) menu is called your MSL or Master Subsidy Lock code. This is unique to your phone so if you get it, keep it written down somewhere. If you're on this forum, you will likely need it at some point.
Edit: Another note... I've also seen reports that this error has to do with LTE network handshake, and for me that makes sense because my subdivision unfortunately is in a dead spot in the middle of an LTE coverage area. So I'm sure I'm getting faint signals causing the handshake to attempt and fail. If you're not in an LTE coverage area, you can switch to CDMA only mode under Settings -> Wireless and Networks -> More... -> Mobile Networks -> Network Mode. That should help.
Woke up to the phone with a VSNCP Registration Response / Error 3 no P-GW available.
I checked ##DATA# and my username email address is correct. Voice and data both worked with the error.
Also I use an Airave due to such a poor service area.
Edit:
Woke up next day and new VSNCP Registration Response / Error 5: P-GW Reject
There was a big hangouts update today (you can get it on androidpolice.com). I just downloaded it and tested it, but didnt have much time to test it. It adds the APN settings in the hangouts settings and i'm pretty sure its working now. If anyone has time to test it out while on wifi, please leave a comment saying what APN you used and if it works or not.
Seems fixed to me too... I am on wifi at work, and mms goes through now with default APN... sorry didn't have more time to test.
Also seems to be fixed for me on default APN. I have many different APN names though, like 20+, some of them are exactly the same.
Sweet! Fixed it for me, sends relatively fast now, rather than 5 minutes or not at all! Back to Hangouts for me!
btw what do ppl here use for SMS backups? I used to use GoBackup but it doesn't work too well on this phone.
Hey guys I just received this phone yesterday, and have not been able to send MMS. This happened on my old phone too. I am almost always on WiFi. What do I need to do to fix the issue? Thanks!
Zero5295 said:
Hey guys I just received this phone yesterday, and have not been able to send MMS. This happened on my old phone too. I am almost always on WiFi. What do I need to do to fix the issue? Thanks!
Click to expand...
Click to collapse
Did u update to the latest hangouts 2.1?
My All New One
lucky_strike33 said:
Did u update to the latest hangouts 2.1?
My All New One
Click to expand...
Click to collapse
Yes, it automatically installed yesterday. A clue to the issue may be that when I tried sending a message of Textra, it said "MMS Denied - MMS subscriber not enabled." I'm on the More Everything Plan with 12 GB of shared data.
Zero5295 said:
Yes, it automatically installed yesterday. A clue to the issue may be that when I tried sending a message of Textra, it said "MMS Denied - MMS subscriber not enabled." I'm on the More Everything Plan with 12 GB of shared data.
Click to expand...
Click to collapse
i'm pretty sure you need data (not wifi, mobile data) to send MMS. when connected to wifi, i see 4G enable itself then i receive a picture message.
Abe21599 said:
i'm pretty sure you need data (not wifi, mobile data) to send MMS. when connected to wifi, i see 4G enable itself then i receive a picture message.
Click to expand...
Click to collapse
I was trying to avoid that but I can give it a shot.
Zero5295 said:
I was trying to avoid that but I can give it a shot.
Click to expand...
Click to collapse
Did you have your data disabled while you were on WiFi? If so, I can imagine that would be why it wouldn't work..?
drumst1x said:
Did you have your data disabled while you were on WiFi? If so, I can imagine that would be why it wouldn't work..?
Click to expand...
Click to collapse
Yes I did. I turned it on, and the problem still persists. I'm going to consult a Verizon rep and see if I can get it fixed.
EDIT: Apparently my dad had put a bunch of blocks on my phone several years ago, that's why I was having problems. Called the rep and he unblocked everything.
Zero5295 said:
Yes I did. I turned it on, and the problem still persists. I'm going to consult a Verizon rep and see if I can get it fixed.
EDIT: Apparently my dad had put a bunch of blocks on my phone several years ago, that's why I was having problems. Called the rep and he unblocked everything.
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haitu said:
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Yeah Ikr? But anyway, I love this phone I haven't even rooted it and still love it.