HTC is making me mad ! < PLEASE READ AND HELP> - HTC One S

Hello,
since last 2 weeks my phone was not vibrating. It was never fallen and never faced any damage..
i submitted device at HTC center and last night i get call from them saying its a physical damage phone so its not anymore in warranty ?
wtf !!!!!!!!
a 30k phone is no more in warranty when it has faced no issue from my end !
I called higher level support they said "It is having physical damage somewhat in battery or in motherboard part".
WTF >>>????
How is it possible.. no fallen or anything and how it can face such a damage then ? guys i am totally mad ...
please help me what should i do to make this in my favor ???
They are really breaking my heart !!!!!

icode919 said:
Hello,
since last 2 weeks my phone was not vibrating. It was never fallen and never faced any damage..
i submitted device at HTC center and last night i get call from them saying its a physical damage phone so its not anymore in warranty ?
wtf !!!!!!!!
a 30k phone is no more in warranty when it has faced no issue from my end !
I called higher level support they said "It is having physical damage somewhat in battery or in motherboard part".
WTF >>>????
How is it possible.. no fallen or anything and how it can face such a damage then ? guys i am totally mad ...
please help me what should i do to make this in my favor ???
They are really breaking my heart !!!!!
Click to expand...
Click to collapse
Tell them that they need evidence to prove that this phone is damaged.
If that doesn't work, nothing will unfortunately.
Sent from my locked, tampered ville

usaff22 said:
Tell them that they need evidence to prove that this phone is damaged.
If that doesn't work, nothing will unfortunately.
Sent from my locked, tampered ville
Click to expand...
Click to collapse
hmm...
i hope they don't make any false tamper or any damage to phone to prove themselves correct !
As much as i read there TOC and all i know.. there is no matter of customer if damage is on motherboard as of circuit failure or device failure !
RIGHT ?

icode919 said:
hmm...
i hope they don't make any false tamper or any damage to phone to prove themselves correct !
As much as i read there TOC and all i know.. there is no matter of customer if damage is on motherboard as of circuit failure or device failure !
RIGHT ?
Click to expand...
Click to collapse
Whatever the TC states is true. I haven't read it myself.
Sent from my locked, tampered ville

well after lot of days passed and further going...
Hey guys ! i got reply from HTC team saying firstly "The handset has physical damage"... then talking higher authorities they said "Its a internal damage caused during water or some physical accident"... i pulled them more and now they are sticking that its due to third party software install.. "i said , that they too provide 3rd party tools with the initial device." I think they want to say its warranty is void due to bootloader unlock and rooting device ? even i have relocked device while submitting them..
well what should i do next to get it replaced or repaired without paying them ???
also, if possible should i go with legal case in consumer court to win my part ?
please guide me ?

please help anyone ?????????

when you unlock your bootloader with the htcdev site or whatever using the unlock tool, your IMEI gets posted so no matter if you relock it I don't think you can get it fixed.

stratax said:
when you unlock your bootloader with the htcdev site or whatever using the unlock tool, your IMEI gets posted so no matter if you relock it I don't think you can get it fixed.
Click to expand...
Click to collapse
so u means i cant case them ?
let me clear, they are saying device has internal damage in motherboard due to which vibrator is not working..
and as much as i know software warranty has nothing to do with hardware warranty ?
what is this f**k guys.. :\
Help me up !

Say that they have changed excuses three times, tell them the excuses. Say that you will be forced to take legal action if you are charged.
If they still don't do it, just get the phone back, no repair.
Sent from my locked, tampered ville

usaff22 said:
Say that they have changed excuses three times, tell them the excuses. Say that you will be forced to take legal action if you are charged.
If they still don't do it, just get the phone back, no repair.
Sent from my locked, tampered ville
Click to expand...
Click to collapse
and what if after getting phone without repair if i file a legal case on them ?
Also, as my ROM is removed so what should i do next ? how should i get it back or how do i install new ROM or OS whatever..

waiting for help...... Hello..............

icode919 said:
waiting for help...... Hello..............
Click to expand...
Click to collapse
No offence dude but people don't have to help you out, they do it out of generosity. This kind of attitude does not get u help any faster in fact others may refrain from helping as they may find u rude
Sent from a man, using a mobile phone

k1llacanon said:
No offence dude but people don't have to help you out, they do it out of generosity. This kind of attitude does not get u help any faster in fact others may refrain from helping as they may find u rude
Sent from a man, using a mobile phone
Click to expand...
Click to collapse
bro i am not showing any attitude..
i just need help.. so just asking.. i don't think you understand my tension.. anyways i still hope for help..

Well we can't do anything if HTC won't repair it sorry, people on xda help people get out boot loop, flash roms software bugs and problems and I don't see how they will fix it they have already said no. I am very sorry
Sent from a man, using a mobile phone

Related

How To Downgrade Radio 1.65.17.10 > 1.65.14.06

Pls help me. I want to downgrade radio for HTC TyTN II from 1.65.17.10 to 1.65.14.06. Tks
lol.................
phong19c said:
Pls help me. I want to downgrade radio for HTC TyTN II from 1.65.17.10 to 1.65.14.06. Tks
Click to expand...
Click to collapse
its not possible, check the other thread thats about the radio 1.65.17.10.
http://forum.xda-developers.com/showthread.php?t=387395
Step 1: Just start flashing crap.
No, you don't need to bother reading first, especially not those huge freaking letters that say "WARNING!"
And here I thought this might be a new thread to inform us of the answer.
Thank you for wasting my time
Thank you for not taking your time to READ.
Since you didn't read before, thank you for ignoring this post so I can have more wasted time!
No, either READ, or go away
XC
gthing said:
Step 1: Just start flashing crap.
No, you don't need to bother reading first, especially not those huge freaking letters that say "WARNING!"
Click to expand...
Click to collapse
LoL !!!
xcsdm said:
And here I thought this might be a new thread to inform us of the answer.
Thank you for wasting my time
Thank you for not taking your time to READ.
Since you didn't read before, thank you for ignoring this post so I can have more wasted time!
No, either READ, or go away
XC
Click to expand...
Click to collapse
x2, God I was excited for a minute. Dude can't read and posts misleading topics. <sigh>
and than people get mad when we tell them to read the wiki or search before modifying your expensive toy ...
Its been only communicated a 100 times that it is currently not possible to downgrade from this radio ... it locks you in. So have fun until some one can find a solution ...
Now I am not sure but I thought I saw in the sig of Alltheway that he has been able to change the radio.
here is a link to a post of his
http://forum.xda-developers.com/showpost.php?p=1869749&postcount=3
It says no more radio from hell.
Man the only thing I hate about forums is how some ppl love to jump all over another. Talk about wasting space. Here is an idea if it was a waste of time why did you waste more posting. if you have nothing to contribute to the thread then don't and when anyone comes to view they will see the one post and the date and figure either no answer or the guy did not read. Or notify a mod to close and send a warning to the guy if it is that bad.
When I saw Alltheway's sig I was curious how he did it but never saw a post on it. I never asked as I did not need the downgrade.
If we all tried to be a little more patient we could all benefit from each other.
finch said:
...It says no more radio from hell...
Click to expand...
Click to collapse
He did a warranty exchange on his phone. That's how he got rid of it.
See there you go. Thanks for the info. Do not get me wrong I believe in reading first. My opinion is that not making a 200 page thread on what a $#$#$#$ a guy is for not reading is a waste. Cause there are a few who post and a small % of those pages can have good info but who wants to read 190 that are bashing.
Anyways now I know how Alltheway did it. Just glad I did not.
NotATreoFan said:
He did a warranty exchange on his phone. That's how he got rid of it.
Click to expand...
Click to collapse
Do u know with what reason?
Mikulec said:
Do u know with what reason?
Click to expand...
Click to collapse
Nope, sorry. Probably just did an intentional brick or something.
NotATreoFan said:
Nope, sorry. Probably just did an intentional brick or something.
Click to expand...
Click to collapse
Bricked that bad boy 1 year warranty from AT&T and it's still good to November of this year
AllTheWay said:
Bricked that bad boy 1 year warranty from AT&T and it's still good to November of this year
Click to expand...
Click to collapse
now thats the way of sticking it to the man .. nice work.
AllTheWay said:
Bricked that bad boy 1 year warranty from AT&T and it's still good to November of this year
Click to expand...
Click to collapse
alltheway
tell me you did not get your att contract on nov 27 like i did with that phone
AllTheWay said:
Bricked that bad boy 1 year warranty from AT&T and it's still good to November of this year
Click to expand...
Click to collapse
LOL, looks like u tricked AT&T. I always like to hear when someone cheated big corporation.
AllTheWay said:
Bricked that bad boy 1 year warranty from AT&T and it's still good to November of this year
Click to expand...
Click to collapse
Wondered how you got rid of the radio.
My USB port is trashed (thanks Seidio desk charger) so it is stuck with OliPof. I was thinking of bricking it just to be sure they would exchange it since they might consider the USB port as user damage. I've got some high field magnets hanging around with nothing to do.
mwp_742 said:
Wondered how you got rid of the radio.
My USB port is trashed (thanks Seidio desk charger) so it is stuck with OliPof. I was thinking of bricking it just to be sure they would exchange it since they might consider the USB port as user damage. I've got some high field magnets hanging around with nothing to do.
Click to expand...
Click to collapse
brother if you decide to this, (send it with the broken usb port without bricking it) or if you decide to sent it bricked, plz update it on this thread or pm me, as i am on the same boat as you but im not sure wether to send it or not. im also afraid to receive a refurbished tilt.
this is why i havent done it yet.
that's why you should do your research 1st (and sorry if somebody else did that to your phone, or you acquired the phone in that state).
good thing we've got experts here and there's hope, try this (minimal risk, nothing to lose as you're already stuck with that version of radio - what's the worse thing that can happen) :
connect to mtty to your kaiser (sorry you have to do the reading on how to do that), when you see the prompt, type "task 2a" (w/o quotes) then press "enter", wait until you see "OK"
Don't forget to donate if you find this helpful ^_^

Can i send my Sensation in for waranty with S off?

I followed a tutorial on youtube on how to unroot my sensation but when i got to the last part of restoring S on it wouldnt work. So can i send my phone in as is or will they know it is off.
''Warranty''
I remember I read from somewhere stated that rooted/S-off will void warrant.
S-On it back. S-off with the official method will void your warranty. If yours is the Revolutionary.io method then you're fine. But you still need to S-On
I keep trying to but I can't get adb to work again. I will try again today hopefully it will work. Do you know if I can upgrade to 3.5 with s off? Could it brick my phone? I already unrooted my phone and put the stock Rom back on. But can I do it with s still off? And will I be able to root again later if I want to if I upgrade?
Sent from my HTC Sensation 4G using XDA App
Why ask the same question twice in 2 threads?
I think there needs to a be a thread which is mandatory for everyone to read and answer a question based on said thread before being allowed anywhere near the rooting procedure. Too many n00bs ain't got a clue what they're doing
Sorry if I offended you Bro.
Sent from my HTC Sensation 4G using XDA App
iverson3-1 said:
I followed a tutorial on youtube on how to unroot my sensation but when i got to the last part of restoring S on it wouldnt work. So can i send my phone in as is or will they know it is off.
Click to expand...
Click to collapse
no you cant.. you have to get it back to S-ON and you can go to this forum to learn how to do that..
http://forum.xda-developers.com/showthread.php?t=1201773
if thats hard you can watch some step by step videos on youtube as well.
Thanks for the link i downloaded the video. I will try it tomorrow. If I can't do it then I'm EFFED.
Sent from my HTC Sensation 4G using XDA App
For what its worth...Some people permanently bricked their phone by doing s-on wrong. Also, many have returned s-off phones for warranty issues without problems. Even the HTC method of unlocking the bootloader will not void the warranty 100%...This was confirmed a while ago folks.
matt
So you are saying I can send it back for sure with s off? Are you sure? If I send it back and they know I voided my warranty they will charge me 30$ bucks. I have to know for sure before I send it to them.
Sent from my HTC Sensation 4G using XDA App
Un-Trolled
Sent From My Pocket
{ParanoiA} said:
YOU s-off'd your phone so YOU voided your warranty. There is no sending it back for warranty repair when YOU don't have a warranty anymore. ? answered, close thread.
Sent From My Pocket
Click to expand...
Click to collapse
No its not answered you can still send it in if you 100% restore it that is a very narrow way of looking at it.
Sent from my HTC Sensation 4G using XDA App
EddyOS said:
I think there needs to a be a thread which is mandatory for everyone to read and answer a question based on said thread before being allowed anywhere near the rooting procedure. Too many n00bs ain't got a clue what they're doing
Click to expand...
Click to collapse
I guess that's referring to me!
A pop quiz kinda thing would be a good idea though, then it can tell people what areas they need to read up on before attempting root, maybe even linking to wikis that explain it all in laymans terms so the total n00b like myself can get their head round the simple stuff, then gradually look deeper into the whole thing. Instead people like myself just end up pestering members with question upon question, as even if we search, the existing threads expect some knowledge on the subject anyway and use terminology that total novices don't understand yet.

Help with warranty/bootloader

Hi,
I've sent my HTC Sensation to warranty after returning the phone the its original state.
HTC sent back the device saying that the bootloader is unlocked and the device is not covered with warranty because of that.
I checked the bootloader and it sais "Unlocked", but I'm shore it was locked when I give them the phone.
I think they figured that the booloader was unlocked before and they unlocked again to prove it.
What I want to know is if there is some way that I can know the date when the booloader was installed, like the day when the files were created on the phone memory or something like that.
Just to prove them that were them who unlocked the bootloader.
Does someone can help me on that??
HTC wants me to pay 170€, which is almost the value of whole phone, just to repair the front facing camera.
I hope someone can help me...
Thank you!!
Man, I wish I could help! I just wanted to say I think that's awful that they unlocked the bootloader! Especially when you knew good and well you locked it before! I would try to dispute it and write a letter, although it probably wouldn't do any good. That's so dirty on there part! It makes me sick the things they get away with! Hopefully some one knows of a way to find out when it was done. This way you can catch them in there B.S. I wish you luck and hopefully you can find the date or something to prove them wrong! Best wishes
Sent from my HTC Sensation
realsis said:
Man, I wish I could help! I just wanted to say I think that's awful that they unlocked the bootloader! Especially when you knew good and well you locked it before! I would try to dispute it and write a letter, although it probably wouldn't do any good. That's so dirty on there part! It makes me sick the things they get away with! Hopefully some one knows of a way to find out when it was done. This way you can catch them in there B.S. I wish you luck and hopefully you can find the date or something to prove them wrong! Best wishes
Sent from my HTC Sensation
Click to expand...
Click to collapse
Thank you!
I hope someone knows how to do it.
I already sent letters to Vodafone, national communications authority and to the department of quality.
I'm waiting now...

[Question] Unlock and warranty in Europe ?

Hello people
So this is my first real post here, and i hope you will be able to help me
I bought my TF700 (I live in Europe, and I bought it in Europe also) in early august, I've rooted it and it works fine, but I've recently gotten interested in those custom ROMs I hear about on the web or by my friends.
The thing is, (if I got it right) that I can't flash a custom ROM without unlocking the bootloader. But on the Asus' Website, is cleary stated above the unlock tool link:
Furthermore, such repaired Revised Product will not be covered under the warranty of the Original Product; the software of the repaired Revised Product will not be deemed the software of the Original Product and will not receive ASUS software updates.
Click to expand...
Click to collapse
So unlocking the bootloader implies a loss of waranty.
But I was told that it was illegal to void the waranty in Europe simply because of a software modification, after searching on the web I found :
Given European Directive 1999/44/CE, just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty.
Click to expand...
Click to collapse
So here's my question, due to this European Law, does unlocking my Bootloader void the waranty ?
Can Asus refuse to repair it for free if something goes wrong when flashing a custom ROM even with that law ?
Thanks in advance for your time and your answers :victory:
PS : Sorry for my english, this is not my native langage
PS 2 : Yes I've already searched on the forums and I find two versions :
-Yes it void waranty and you can't do anything about it.
- No it doesn't and you can sue them if they don't want to apply the waranty.
So I want to be sure before getting into business.
azsde said:
Hello people
So this is my first real post here, and i hope you will be able to help me
I bought my TF700 (I live in Europe, and I bought it in Europe also) in early august, I've rooted it and it works fine, but I've recently gotten interested in those custom ROMs I hear about on the web or by my friends.
The thing is, (if I got it right) that I can't flash a custom ROM without unlocking the bootloader. But on the Asus' Website, is cleary stated above the unlock tool link:
[...]
So unlocking the bootloader implies a loss of waranty.
Click to expand...
Click to collapse
It implies the loss of the warranty as it covered your TF700 when you bought it. For the reason you set out below:
But I was told that it was illegal to void the waranty in Europe simply because of a software modification, after searching on the web I found :
[...]
Click to expand...
Click to collapse
...they probably won't get away with it if they try and charge you for a repair under warranty due to hardware defects (clicking screen, broken glass, etc. -- but.... they WILL try, so you might need to bring a lawyer/advocate into the fight -- pro deo, if need be.
So here's my question, due to this European Law, does unlocking my Bootloader void the waranty ?
Click to expand...
Click to collapse
Yes, partly, in that software or OS issues are YOUR problem now and not ASUS' anymore.
Can Asus refuse to repair it for free if something goes wrong when flashing a custom ROM even with that law ?
Click to expand...
Click to collapse
Yes, IF it comes down to a software issue (say, screwing up your bootloader), they can, and they will. Hardware issues: (as I already said, they probably can not refuse to repair under warranty, but they will try and bigmouth you into paying for it.
Thanks in advance for your time and your answers :victory:
PS : Sorry for my english, this is not my native langage
PS 2 : Yes I've already searched on the forums and I find two versions :
-Yes it void waranty and you can't do anything about it.
- No it doesn't and you can sue them if they don't want to apply the waranty.
So I want to be sure before getting into business.
Click to expand...
Click to collapse
As you hopefully made out, it's neither option: it depends on what issue (hardware vs. software) lies underneath the problem you'd want to return for.
EDIT: if your device has been nice and sturdy since August and you have tested it rhoroughly for all known issues, it's highly unlikely you'll run into problems as long as you read, read, read and read again before doing anything. All the recoveries, ROMs. etc. have come a long way and we have experienced developers in here. With a healthy device, pretty much the only way you'll brick is by either doing something stupid, such as not following directions. (I have yet to see a spontaneous brick in here of a device of an experienced and careful user; to date, I can only recall Rom Manager-related bricks and such -- we already know that it doesn't work on the 700, yet people fail to read ahead... and subsequently get in trouble).
MartyHulskemper said:
It implies the loss of the warranty as it covered your TF700 when you bought it. For the reason you set out below:...they probably won't get away with it if they try and charge you for a repair under warranty due to hardware defects (clicking screen, broken glass, etc. -- but.... they WILL try, so you might need to bring a lawyer/advocate into the fight -- pro deo, if need be.Yes, partly, in that software or OS issues are YOUR problem now and not ASUS' anymore.Yes, IF it comes down to a software issue (say, screwing up your bootloader), they can, and they will. Hardware issues: (as I already said, they probably can not refuse to repair under warranty, but they will try and bigmouth you into paying for it.As you hopefully made out, it's neither option: it depends on what issue (hardware vs. software) lies underneath the problem you'd want to return for.
EDIT: if your device has been nice and sturdy since August and you have tested it rhoroughly for all known issues, it's highly unlikely you'll run into problems as long as you read, read, read and read again before doing anything. All the recoveries, ROMs. etc. have come a long way and we have experienced developers in here. With a healthy device, pretty much the only way you'll brick is by either doing something stupid, such as not following directions. (I have yet to see a spontaneous brick in here of a device of an experienced and careful user; to date, I can only recall Rom Manager-related bricks and such -- we already know that it doesn't work on the 700, yet people fail to read ahead... and subsequently get in trouble).
Click to expand...
Click to collapse
I'm really unlucky with my devices, I'm really affraid that something could go wrong during the flash of a custom rom
azsde said:
I'm really unlucky with my devices, I'm really affraid that something could go wrong during the flash of a custom rom
Click to expand...
Click to collapse
As long as you make sure it's physically fit, you'll be OK. The only thing I've had some headaches with is installing the drivers on my Windows box, but I can hardly fault the 700 or ASUS for that, can I?
MartyHulskemper said:
As long as you make sure it's physically fit, you'll be OK. The only thing I've had some headaches with is installing the drivers on my Windows box, but I can hardly fault the 700 or ASUS for that, can I?
Click to expand...
Click to collapse
Well i'll give it a look when i have the time.
Does the tool provided by Asus work offline ? So that they won't get my S/N "blacklisted" in the waranty center ?
azsde said:
Well i'll give it a look when i have the time.
Does the tool provided by Asus work offline ? So that they won't get my S/N "blacklisted" in the waranty center ?
Click to expand...
Click to collapse
No, when you're offline, they don't get your serial, so they won't unlock your 700. There is now way around this -- also, since the encryption is so strong, there will be no 3rd party unlockers.
So to you: either swallow hard and unlock, or run stock. I didn't need to swallow hard.
I'm thinking about unlocking, too.
My question now is, how I can I brick my infinity out of not following instructions?
Since nvflash does not work with JB bootloader it seemed to be a problem for some people.
Thanks a lot in advance.
Gesendet von meinem ASUS Transformer Pad TF700T mit Tapatalk 2
saugstauber said:
I'm thinking about unlocking, too.
My question now is, how I can I brick my infinity out of not following instructions?
Since nvflash does not work with JB bootloader it seemed to be a problem for some people.
Thanks a lot in advance.
Gesendet von meinem ASUS Transformer Pad TF700T mit Tapatalk 2
Click to expand...
Click to collapse
If you either use ROM Manager, or wipe data with a dysfunctional recovery. And obviously a healthy dose of general bad luck does the trick as well.
azsde said:
I'm really unlucky with my devices, I'm really affraid that something could go wrong during the flash of a custom rom
Click to expand...
Click to collapse
I saw someone in a french forum who had a issue after installing recovery using ROM Managers. He send his tablet to Asus assuming to pay for the repair. They send him back after 1 week and they never said to pay. I think that Asus will accept a software issue since it take about 5 min to repair and make the customers happy.
Envoyé depuis mon ASUS Transformer Pad TF700T avec Tapatalk
xorob0 said:
I saw someone in a french forum who had a issue after installing recovery using ROM Managers. He send his tablet to Asus assuming to pay for the repair. They send him back after 1 week and they never said to pay. I think that Asus will accept a software issue since it take about 5 min to repair and make the customers happy.
Envoyé depuis mon ASUS Transformer Pad TF700T avec Tapatalk
Click to expand...
Click to collapse
Okay thanks for the info (i'm also french btw )
Just sent in mine, even though I was already inlocked.
As long as there's no causality between you unlocking it and the defect, you have nothing to worry about the first 6 months after purchase.
I used this as well against Asus, and they have now completed the repairs.
It is coming back my way as we speak/write
So no problems here, even though I had to insist politely!
Would you mind telling us from witch country you are from and what the reason for the repair has been?
Did Asus attempt to decline the repair?
Thanks
Saugstauber
Gesendet von meinem GT-I9100 mit Tapatalk 2
saugstauber said:
Would you mind telling us from witch country you are from and what the reason for the repair has been?
Did Asus attempt to decline the repair?
Thanks
Saugstauber
Gesendet von meinem GT-I9100 mit Tapatalk 2
Click to expand...
Click to collapse
Sure, mate!
I am from Belgium, but since I am Dutch speaking (Flanders ) I had to go through the Dutch (Holland) services
Thanks, Dutch/Belgian handling of this should not differ a lot from German handling
What was the reason/defect for having to send it in?
Sorry for pelting you with questions
Good job, Asus!
saugstauber said:
Thanks, Dutch/Belgian handling of this should not differ a lot from German handling
What was the reason/defect for having to send it in?
Sorry for pelting you with questions
Click to expand...
Click to collapse
Quite an interesting story, actually!
I sent it in for the (well know) lifting screen issue.
They said I might have to pay 75€ for their expert to judge whether or not there's a causality between the lifting screen and unlocking. I was sure that there wasn't, so I sent mine in.
Right after it got shipped to their repair centre (in the Czech Republic) I sent them another mail about the fact that my keyboard sometimes clicks when I want to pick up my tablet (when docked).
They were nice enough to let the repair centre know, and surprise surprise...
I got mine back within 5 working days (Bravo Asus! Nice job on that!) and they have fixed both my screen and my keyboard!!
I was sure they were going to forget about that, but they didn't!
So once again; I've been hearing a lot of negative stuff about their repair centres, but I can honestly say that they solved this very nicely!
The trick is to be nice and know-it-all and angry at the same time while corresponding!
Good luck to all of you who'll send it in soon! :highfive:
---------- Post added at 03:38 PM ---------- Previous post was at 03:28 PM ----------
I forgot to answer the 'did Asus decline to repair' question!
Asus told me they weren't sure about this being a free repair, so they warned me by saying (not actual quotes ):
We might charge you 75€ for having an expert take a look at it.
If there is causality between unlocking the device and this issue, we cannot take responsibility and make you pay the 75€.
After that, you may decide yourself if you'd like to repair it anyway (at your expense) or if you'd like us to send it back as it is.
Click to expand...
Click to collapse
Hope this helped!
Thank you a lot for this great report. Because of you I'm no longer afraid of unlocking my infinity, thanks again.
Have fun with your, now hopefully perfect, infinity.
Greetings
Saugstauber
Gesendet von meinem GT-I9100 mit Tapatalk 2
saugstauber said:
Thank you a lot for this great report. Because of you I'm no longer afraid of unlocking my infinity, thanks again.
Have fun with your, now hopefully perfect, infinity.
Greetings
Saugstauber
Gesendet von meinem GT-I9100 mit Tapatalk 2
Click to expand...
Click to collapse
I will!
As long as they'll be as good to you the first 6 months after purchase as they've been to me, you really don't have anything to fear, except for maybe bricking it. But to be honest, I haven't heard of a lot of tf700s bricking
If you have any further questions, I'd love to help you out
And remember: it's not truly yours until you unlock it!

[Q] Bricking - what happens?

Hi,
I recently bricked my GT-i9100 (SGS2). I looked for Jig or JTAG solutions but none were found, so i gave it to the service department of the store which i bought it from. And i started thinking about what happens if you brick the phone. This is why my questions are:
What does happens when you brick your phone?
Is it somehow possible to open a phone that has been (hard)bricked? (maybe not yourself, but keep in mind that it's in service)
If yes on above question, will they know that my phone has been rooted (and thus, warranty voided) or does it somehow just format everything?
If the service department find out that the phone is rooted, what is in their power to do about it?
I thought i had more question but these are the only ones i could think of right now, i remeber more, i'll reply here.
Please try to answer as straight as possible, i did a similar thread before but didn't get the answers i was looking for.
Thank you for the time and extra thanx for replies
Regards.
PS. If you have any question which i can answer that will ease giving the answers, feel free to ask.
I think they will know the device is rooted.. Voiding the manufacturers warranty.. :S
Well, I only know a way to brick the phone, root it and make changes on software.. So, I think your warranty is void...
Sent from my LT26i using xda app-developers app
There r two types of bricks..
Soft and hard brick..
Soft brick can be easily unbricked but hard bricks are not..
Yes they will know that your phone is rooted..
Many times service centers have repaired rooted phones of some people as i hv read in some posts..
Sent from my GT-I9100G using xda app-developers app
It's easy for them to find out if it's rooted, unless steps are taken to mask it, but obviously you can't do that after a hard brick.
They might not void your warranty though, either because they don't care to report it or because they don't bother looking for it...
Sent from my GT-I9000 using xda premium
Hr Kristian said:
It's easy for them to find out if it's rooted, unless steps are taken to mask it, but obviously you can't do that after a hard brick.
They might not void your warranty though, either because they don't care to report it or because they don't bother looking for it...
Click to expand...
Click to collapse
Hope they take it easy on me
Lol, one time I actually crashed my old LG P500, and it was rooted, with overclock, chainfire, blablabla..
So I took it to the service, it still had a warranty, and they actualy don't give a * about root or anything. They fixed it for free

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