Last night I started to make a phone call and as soon as the line started ringing, the phone became completely unresponsive. The screen was blank, and when I slide out the keyboard, nothing was lighting up, although the phone call was still active (it went to the person's voicemail). I ended up holding down the power button and after a minute or so the phone rebooted itself.
Afterwards the SD that I've used for the past 2 years was unreadable by the phone and later unreadable by my computer. I did a factory reset and the sd was still a no go (I did put another one in and it read fine).
I have had this phone for 2 weeks and have had no other issues yet. Has anyone ever had a similar issue, ie the phone becoming nearly inoperable during a call? .
Related
I'm not sure how many people, if any, have experience with this phone, but I'm taking a shot in the dark because I am completely out of options here. The phone is similar to the Cect M88, and the other Cect iPhone-clones available, although I'm not sure how similar the button layout is.
I installed PCM Keyboard last night, and all was working fine until this afternoon, when all of a sudden, my phone wouldn't wake up. I ended up having to pull the battery in order to get it to restart, but then it wouldn't boot past the Windows Mobile screen (the first one - didn't even make it to the second screen).
After several attempts to hard reset (top volume button + camera button + power button), I was able to get it reset, but even though active sync was running, folders weren't showing up properly on the phone itself. I did a soft reset, and folders then showed up, but this time active sync wouldn't load on the phone. Several more soft resets did nothing, but I kept trying, and finally... the phone froze up again to the point where it hung on the Windows Mobile screen again. Now, despite all attempts, I can't even get it to hard reset. When I push all buttons from an off state, the screen will turn blue (which seems to indicate some kind of resetting is going on since it normally goes straight to the WM screen) and then a few seconds later, the Windows Mobile screen will come up and hang. I've tried every combination of buttons possible, and I've tried hard resetting probably a good 20-30 times since this happened. I've removed the SIM card, removed the SD card... I've basically tried hard resetting seemingly every way possible, and yet it still will not reset and load up WM 6.0 pro like it should.
Any ideas on how I can get this thing to at least move past the WM screen? If I'm totally unable to hard reset, what would be the next best course of action? Since this is an off-brand phone with no support or any kind of warranty, are there repair places out there that can restore the OS? Is that something I can do myself? (Phone didn't come with any software or anything.) I'm at a loss here... I really don't want to end up with a $200 blue flashlight/paperweight. I know I took my chances when I bought it, but well... this stinks.
worked
hey man i know its old and hopefully you still have your phone.. ok what you need to do is let the phone die completely so you may have to keep the blue screen on and keep turning it on till your phone does this like you i have hard reseted serveral time to no avail but when the phone died i took out the battery plugged it in to the wall charger placed the battery in the phone let the red led light by the camera light up then i turned it on and before the screen could show the splash i did the hard reset phone is aye ok !! hope this helps man.. your post helped me..
eric
Hello Guys,
I started to have problems with my wing and end up in three-color bootloader screen. I can tell you that I am not playing around with my phone. I do not even install any software not to risk its basic phone functionality since I am using this phone as a business phone. So, no crazy rom flash or etc has been done prior to this problem.
My phone started to have problems with answering calls last week. When it was ringing, it was keep ringing and I was not able to take the call even though I was pressing every possible buttons on the phone. It was locking.
I noticed that phone was locking the buttons too. So, I selected "do not lock buttons when the device is off". But, this does not have any effect. Phone was keep locking my buttons.
Last night, I noticed that my phone was unresponsive once again as usual, I soft reset the device, and it booted to the three color screen (I think you guys call this bootloader screen?) where it says "IPL 4.26.0002" and "SPL 4.26.0000". Tried to soft reset probably another 10 more times. same thing...
I took out the battery, went to sleep. Put back the battery in the morning, it booted to the OS and phone is running. But none of the hard buttons were working. It also hangs up the incoming call after first ring. I soft reset the device once again and it went back to the three-color screen.
I went to the Tmobile website, and found that there is an upgrade ROM. I downloaded and ran that program. It said that it installed it to the device successfully, and then the device rebooted itself. Guess what, back to the three-color screen.
I have been reading your forum since morning, and read a lot about brick phones etc. I tried couple of the techniques for recovering brick phones, but nothing helped. Hopefully, someone here can tell me what is going on, even though if the answer is to throw the device to the trash.
Additional Observations
It looks like nobody is interested
I have other observations.
- When "do not lock buttons" is checked, phone starts acting even more weirder. it generates keystrokes by itself. Camera starts taking photos.
- If the battery of the phone is out at least an hour (I don't know why), phones boots fine. If you soft reset at the moment, it will always goes back to the three color bootloader.
Can this be a virus?
Hi there,
I'm having an issue with the my XT720 and hopefully someone can help, or has at least seen something similar. When the phone goes unused for a minute and the screen times out, I can not get it to come back on as expected. If I press the power button, the lights under the four buttons power on, but the screen stays off, and both the screen and buttons don't respond to being touched (ie no noise, no feedback, nothing). If I hold the power button down, it will not stop or start, and I have to do a battery pull (the phone has not been rooted). If I press the power button to lock the phone manually, it can come back to life, but not after a timeout.
This started happening when I replaced the sd card that was included with a new one. I've had occasional issues where it will decide that I don't have an sd card inserted (also fixed by a few battery pulls), so I figured time to get a new / faster sd card. The new one has worked fine in my PC to store data, but once I put it in the phone, this happens.
If I switch back to the old sd card, the screen problem goes away. I've tried formatting the sd card from the phone (as well as from my pc), and it doesn't help.
Any ideas or input is appreciated.
Thanks,
Brandon
I had a similar unpredictable problem. I'm not sure what the core of the problem is but sometimes I suspected the SD-card as you did.
Sometimes the phone didn't show up the display even after a battery pull out. The thing that always helped in MY case was to pull out the battery for 1 hour and the problem disappeared for 1-2 months...
Hope this will help.
did you in anyway modify your phone? that includes rooting etc
i had this problem before but it stopped after i cleared my davik cache and it re populated the directory after i rebooted it. worse case scenario, you might want to try reflashing it.
I've not modified it at all. No rooting, no flashing, nothing. And I'm not keen to reflash it as it's from Wind in Canada, and there is no Wind rom posted. I know others are compatible, but I suspect it would make it harder to get warranty service if it has a BrightPoint rom on it (though I guess I should check the build number and see if it's the same).
I (occasionally) have the same problem. I, on the other hand, have had this issue since I bought the phone back in August of 2010. My phone is rooted, sometimes overclocked, and running standard android 2.1update1. What happens to my phone is that it is in lock mode and I press the lock button and all that happens is the 4 buttons below the screen illuminate but the screen itself does not. To solve it, I do a battery pull and it is back to normal. I don't know specifically what causes it because apparently this problem is also happening in unrooted XT720's. BTW I have never changed my SD card from the 8GB one that came with the phone.
I hate to hear about this issue but I'm glad I'm not the only one having it. I just got my XT711 a few days ago and the screen has done the same thing a few times to me also. I know 1-2 times I just picked up my phone and it did it, another time was when my camera froze, and once even when I paused Angry Birds game until the screen shut off, that time when I pushed the lock/ power button the 4 bottom lights came on and I could here the sounds from my game but my screen was blank. Hasn't done it in a couple of days, so hopefully it just had the flu! If anyone finds out what it is, let me know also because I've seen people with all models of XT phones having it.
Try another SD Card
Thank you, yes I have a new class 10 sd card ordered, so hopefully that cures the problem
I've seem to have fixed a friend phone as it was registering all touches, but was wondering if anyone can tell me what happened. I didn't have to open the phone.
Kept the power button pressed to force-off the phone, but it reboots.
Took battery out, put it back in, powered phone on, touch interface worked for a few seconds than stopped.
Took battery out, put it back in, started phone in maintenance mode (Stock ROM) and formatted cache.
Rebooted phone and without delay selected options to power down the phone normally. Now, as the phone was shutting down it vibrated 3 times as opposed to once. What does this mean?
Turned on the phone and the touch interface now works fine
Again powered down the phone and this time it vibrated once as opposed. What does this mean?
Since then it appears that the phone is working fine. My friend even mentioned it's working a bit quicker.
I don't fully understand what's happened to make the phone work. The significant thing is as the phone was powering off it vibrated three times at the moment of power-off.
Sorry if I've asked in the wrong thread. Not sure where to ask this question. The "General" forum seemed to be the appropriate place.
Help with LG G3 Turns off During Boot & Unable to Factory Reset (is it a lost cause?)
Hello everyone. This is kind of a complicated issue, and I would love any help I can get.
Back story:
I have a Verizon LG G3, purchased in December of 2014. I never rooted the phone, so it has been stock this whole time. A couple of months ago, the SD card holder randomly stopped working (no spills or drops). I tried multiple, new SD cards, formatted them and everything, but the phone just kept ejecting the SD card, and corrupting them, so I just gave up on it and stopped using an SD card in the phone. This is not the current issue at hand, but I wanted to preface that I've been having issues with the phone.
Fast forward to a month ago. I had my phone plugged into the wall charging, and was not using it. I noticed out of the corner of my eye that my phone turned off. I unplugged the phone and tried turning it back on. It showed the LG logo screen, then the verizon screen, and then just turned off. When I tried powering it again, it did nothing. I pulled the battery, put it back in, and pressed the power button. I got the same series of lg logo, verizon logo, then off. I thought maybe it was a battery issue and took it to a local phone repair shop. They put in a new battery, but got the exact same boot problem I did. I left the phone with them, and they took it apart to see if it was a hardware issue (and the infamous stuck power button issue). When I returned, they told me that they did not find any hardware issues. It also was not an issue of the stuck power button/power button not working. They decided that it must be a software issue. Their explanation was that the phone had probably tried doing a software update and something went wrong. They said they could only fix it by completely wiping the phone and installing the software back on. I was reluctant to go through with it because (1) I would lose all my data (and I did not back it up, my fault, I know) and (2) it seemed like they wanted me to pay almost 100$ for something I could do at home. So I kept the phone and left it alone for a while. Now, it has been a month since the issue began, and I'm trying to see if I can fix it. Here is what I have tried.
1. Tried to power it normally again, but now the phone won't boot past the lg logo screen (no verizon screen, just turns off)
2. Held down the power button and volume down button, and able to get into recovery.
3. Tried safe mode -> boots to lg logo and turns off
4. Tried wipe cache -> boots to lg logo and turns off, does it twice
5. Tried USB debug -> shows the android icon, looks like its working, turns off
6. Finally tried factory data reset -> goes through the "are you sure" screen; select yes; shows android icon, looks like its working, turns off
7. Tried holding down the up button and plugging it into a computer to reinstall firmware, shows logo and turns off
8. When I plug the phone into the wall, it charges normally. Simply won't turn on past that.
I'm not sure what else I can do to the phone. Is there a way to factory reset from a pc or mac without the phone being on? Will I just have to take it to the tech store so they can do whatever magic they seem to possess? I already plan on never getting another android after the issues with this phone (and many androids before this one), but I need this phone to last until December.
Sorry for rambling and thank you for any help!
Bump