Related
Hello everyone I have myself, a xoom, running the latest 3.1 software, uprooted, and using a tmobile uk sin card. The problem is am having constant and very frustrating data disconnections, on my xoom. This happens about every 5 minutes, when am using anything that requires a data connection n my xoom, and the data just hangs, result of which, I have to turn on flight mod on and off to get the data working again, and yu can imagine, how frustrating this can be if am having to do this every 5 minutes or so, so please I want to know if anyone else experiences the same, or its only my xoom, in which case I would have to possibly have to get in touch with motorola. Thank you looking forward to your help.
I have exactly the same problem.
Sent from my MZ601 using XDA App
marvi0 said:
Hello everyone I have myself, a xoom, running the latest 3.1 software, uprooted, and using a tmobile uk sin card. The problem is am having constant and very frustrating data disconnections, on my xoom. This happens about every 5 minutes, when am using anything that requires a data connection n my xoom, and the data just hangs, result of which, I have to turn on flight mod on and off to get the data working again, and yu can imagine, how frustrating this can be if am having to do this every 5 minutes or so, so please I want to know if anyone else experiences the same, or its only my xoom, in which case I would have to possibly have to get in touch with motorola. Thank you looking forward to your help.
Click to expand...
Click to collapse
It started happening after the last update. I hope they fix it on the next release.
Sent from my HTC Sensation 4G using xda premium
Thanks for your replies, are they aware of this? Anyone knows how to contact them.
I guess this is happening across the board. I am just lucky that it isn't happening as often as it is for you.
Sent from my Xoom using xda premium
Thanks has anyone been in touch with motorola?
Sounds like u guys would be better off tethering from ur phones or the people that have them. I have a Wi-Fi Xoom and i just tether to my phone.
Please thank me if I helped.
Hi, just got the 7+ for and early Christmas present and love it... except for one issue.
Downloads take far, far too long, and I while I've checked everything I know to check, I'm hoping someone here might know something else to do.
I can log into the market and Amazon, but a simple 3.5mb download will take upwards of 10-15 minutes to download. I have wireless n, and my rooted (from last year) Nook Color will download the same file on the same wireless network in seconds.
I did do the firmware update (literally 4+ hours! to download-I didn't know about Kies yet) and it seemed to increase the wifi speed somewhat, but not enough.
Any help would be greatly, greatly appreciated!
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
I get spotty wifi at work. Doesn't seem to like our access points, but at home it's perfect.
amtrakcn said:
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
Click to expand...
Click to collapse
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Oreocat said:
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Click to expand...
Click to collapse
Try restart the router?
Changing channels on the router may help too. Wifi analyzer may help you out.
Sent from my GT-P6210 using Tapatalk
Brand/model of router?
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and was told this issue was being sent up to level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
The WRT300N might have had a firmware update since you purchased it, which would lead to issues with download speeds. I have a 160N where my Tab ran slow on WiFi but fast on other devices, once I updated the firmware everything worked well. The issue isn't always the device.
gunslinger3 said:
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and wast told this issue was being sent up the level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
Click to expand...
Click to collapse
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
My wifi is great in the room with the router. In the next room....not so much. Changing channels on the router did help some though.
gunslinger3 said:
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
Click to expand...
Click to collapse
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Entropy512 said:
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
gunslinger3 said:
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
Click to expand...
Click to collapse
And how old are the laptops? The Droid X and Incredible have a good year on them, meaning the WiFi Chip in them is most likely at least 1.5 years old. You forget that each WiFi device uses a different chip that IS older.
An example for you, I run an IT department, my boss just got a new iMac 21.5 inch. With this new computer, he is randomly losing all internet connection. My thought was that clearly there was a bad network adapter, so we took the computer back, and got a new one, same issue, clearly ruling out the network adapter. Then I looked for software problems, VMware fusion seemed to be the culprit, we didn't lose network connectivity with it not started. So we switched him to Parallels. Parallels resolved the issue temporarily. It came back.
Finally I plugged in a different router, a backup one I have just in case something goes wrong. Everything worked perfectly. The issue wasn't exactly the router 100% but a driver incompatibility with the unit that would kick itself off when the computer woke from sleep. Just because 8-20 devices work perfectly on a router doesn't mean a new one will also.
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
gunslinger3 said:
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
Click to expand...
Click to collapse
Since you have so many different devices. I would strongly recommend a dual-band router. The reason being single band routers only broadcast using one frequency usually 2.4Ghz or 5.0Ghz but dual band routers can do both simultaneously. This should ensure compatibility with all of your devices. Here are a link from newegg:
http://www.newegg.com/Product/Produ...10076 600107140&IsNodeId=1&name=Up to 600Mbps
Well, gotta say thanks, and admit that you guys were right... it was our router too...
We did exchange my 7+, and bought a second one for the hubby, but were still having the slow downloads.
I checked the thread, (my notifications stopped for some reason) and saw the comments about a dual band router. Since our router was close to three years old, the hubby bought a Linksys e4200, and what a difference!
7+'s are now zipping along, loading pages immediately, downloading in seconds, and his laptop is also doing the same
Thanks guys, you're awesome!
Got this one at Frys today. What a difference. Download speed went from 37 kbps to 15159 kbps.
http://www.netgear.com/home/products/hometheater/networking-for-home-theater-and-gaming/WNDR37AV.aspx
Thanks guys
With the new router, my download speed went from 183 kbps to 9334 kbps!
I expect it'll be even better when we're not streaming Netflix and downloading audiobooks for the hubby at the same time
Found the Fix
Hey everyone,
I also recently bought the 7+ and my connection was incredibly slow as well. I believe I have actually found the culprit, at least on my router. Using an app called Network Tester I found out that I was getting extremely high pings to just my router, while my internet connection (when it got through) was speedy. After spending a few hours on my router's settings (Netgear WNDR3800), I stumbled upon a setting called RIP under LAN Setup. I read about it on Wikipedia and decided to enable it and give it a try, couldn't hurt right? Well after switching it to enabled using version 2_M, the 7+ works like it should!
What hardware version do you have? If you remove the battery there is the white sticker with all the numbers on it. There is also a set of numbers that tells which hardware version it is. its usually a set of two numbers separated by a period (.) ex. 11.04 or 11.11 or 12.01, you get the point.
I read a post about hardware versions 11.05 and below having this issue. I've had 3 DCs, (11.04, 11.05, and 11.11) and my current one, the 11.11, has no issues whatsoever. No dropped signal, no cracking/popping/static, no issues that require me to cycle airplane mode on/off, etc. So let's hear it.
AnUnseenHope said:
What hardware version do you have? If you remove the battery there is the white sticker with all the numbers on it. There is also a set of numbers that tells which hardware version it is. its usually a set of two numbers separated by a period (.) ex. 11.04 or 11.11 or 12.01, you get the point.
I read a post about hardware versions 11.05 and below having this issue. I've had 3 DCs, (11.04, 11.05, and 11.11) and my current one, the 11.11, has no issues whatsoever. No dropped signal, no cracking/popping/static, no issues that require me to cycle airplane mode on/off, etc. So let's hear it.
Click to expand...
Click to collapse
I called Verizon warranty about this issue and they replaced my phone with a nexus
Sent from my Galaxy Nexus using xda premium
ztkryan said:
I called Verizon warranty about this issue and they replaced my phone with a nexus
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I did the same thing. They sent me a nexus as well, but i have signal and connectivity issues with it. Sitting in one spot, it will go from 4 with 4G to 0 bars with an X. Where with my DC, i kept 4 bars and 4G in that same spot. I have both, a DC and a GN. It seems like the connectivity issues with the GN is a big/common problem unless you get the 1% that isn't defective. I've never had as issue with signal/connectivity with any of my DCs, just the static/popping, with the exception of my current DC.
I'm calling in the morning to complain about my popping and squealing... I hope I get a nexus....!!!!
Sent from my SCH-I510 using XDA
I have a DC that is 11.05. I don't get the squeal, but I do get the static and popping. Do they replace it right at the verizon store, or do they send out the replacement?
I have one that's 11.05. I didn't notice the squeal pre-FP1 because I use mainly bluetooth for calls. Since loading FP1 (and Eclipse 2.0), I've noted the wonderful squealing noises in calls, including once or twice through bluetooth, though that seems exceedingly rare.
Just got off the phone with Verizon... my galaxy nexus is now in the mail... I talked to a representative for about 2 minutes and he diagnosed the problem as a speaker issue...? Lol. I'm thinking his quick response may have to do with the 4 other LTE devices on my account... and the 280 dollar bill I pay every month!!! Lol... man o man... this was my very first smartphone and I do love it but, I'm not gonna lie, its not that hard to part ways with it for a nexus... by the way, my hardware version for the charge is 11.05
Sent from my SCH-I510 using XDA
I got an 11.07 version anybody else? I get small amount of cracking, but not too loud. Anybody get a replacement with that version?
Sent from my SCH-I510 using xda premium
stebomurkn420 said:
Just got off the phone with Verizon... my galaxy nexus is now in the mail... I talked to a representative for about 2 minutes and he diagnosed the problem as a speaker issue...? Lol. I'm thinking his quick response may have to do with the 4 other LTE devices on my account... and the 280 dollar bill I pay every month!!! Lol... man o man... this was my very first smartphone and I do love it but, I'm not gonna lie, its not that hard to part ways with it for a nexus... by the way, my hardware version for the charge is 11.05
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
I emailed support earlier after posting in this thread (and realizing I'd started having the issue on bluetooth as well as handset/speakerphone). I'm hoping for the same result. It's been a great phone for me, without a doubt, but if I can get away from the squeal and get a Nexus at the same time, I'll jump on it in a heartbeat.
I have version 11.04 and I have NEVER had any cracking, popping, or hissing. My charge only drops data when it's obviously in a low signal environment, and has been much improved since the introduced GB.
Sent from my SCH-I510 using xda premium
I lost my popping and cracking somewhere along the lines. Do they make you do anything with your old phones? Like returning them? Because I wonder if you would want to go back to stock before hand. I thought rooting voided the warranties.
Tazer2death said:
I lost my popping and cracking somewhere along the lines. Do they make you do anything with your old phones? Like returning them? Because I wonder if you would want to go back to stock before hand. I thought rooting voided the warranties.
Click to expand...
Click to collapse
It does you have to go back to stock before you return the phone to Verizon
Sent from my Galaxy Nexus using xda premium
ztkryan said:
It does you have to go back to stock before you return the phone to Verizon
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Definitely.... lol
Sent from my SCH-I510 using XDA
Mine is 11.04
I have had occasional, very loud squealing during phone calls, both before and after the FP1 update.
My DC is now rooted, running stock FP1. Should I unroot before I call Verizon?
wampus said:
Mine is 11.04
I have had occasional, very loud squealing during phone calls, both before and after the FP1 update.
My DC is now rooted, running stock FP1. Should I unroot before I call Verizon]?
I'd have the "back to stock " Odin file ready before you call. If you get lucky and have your new phone ordered , it would probably only take a few minutes to get to stock. But yea, unroot after it is confirmed lol
Sent from my SCH-I510 using xda premium
Click to expand...
Click to collapse
I am on 11.05 with no screeching /squealing issues.
Sent from my handheld computer using electromagnetic radiation.
I have 11.05 and I get popping and screeching when I receive calls. Every call I receive about 30-40 seconds into the conversation then it occurs about every 20-30 seconds after the initial one. It has been getting worse the past few months. Needless to say I am very unhappy.
My CLNR is version 11.04. We will see if there's a problem with this one.
I got 11.12 been having data drops like a mug the past 2 weeks, times where 4g just wont connect and 3g will drop and never return. Tried flashing different modems and roms but still no luck. Waiting to hear back from my service ticket.
Oh, the good news just keeps coming. Now none of my three computers will recognize my phone to Odin back to stock. They'll recognize the new phone just fine, though.
[edit: Well, SamsungPST's port scanning saved me. For some reason, regardless of what drivers I installed, my computers wouldn't recognize that a device was even being plugged in. Once I loaded up SamsungPST and hit "Read General Information", it started searching the USB ports. When it hit the one my phone was in, the computer started installing drivers. After that, Odin connected fine. Strange.]
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
I don't have those issues, of course on viper's rom.
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
You shouldn't type your whole Serial No. on the internet, that's not good. You can just type the first 4 characters.
@Delta, have you received my PM by any chance?
D3LTA said:
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Serial #: SH23MW******
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
addsfsds said:
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
Click to expand...
Click to collapse
Have already done 2 factory resets since updating to 4.0.4 last week!!
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
usaff22 said:
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
Click to expand...
Click to collapse
+1
Sent from my HTC One S using xda premium
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
I have the loss of signal issue, mostly indoors. Never had that issue with my other phones. It is worrying me cause I just purchased this phone on a new contract and only have about 5 more days to decide if i want to keep them or not? With this issue and seeing all the terrible issues in the custom ROM's I am afraid I will hate this phone compared to my GNex. I understand Jellybean has not been officially released yet so there will be issues but is there any ICS ROM's that run without issues? My past experience with less popular phones is we can never get a truly great daily driver. Any reassurance will be greatly appreciated!
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
kenmac67 said:
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
Click to expand...
Click to collapse
It is stock, some of these "agents" know less than a squirrel would, on their own software especially!
Sent from my locked, tampered ville
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
nova hands said:
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
Click to expand...
Click to collapse
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
LibertyMonger said:
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
Click to expand...
Click to collapse
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
nova hands said:
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
Click to expand...
Click to collapse
I'm quite sure if you went with the Galaxy Nexus you wouldn't miss this phone either.
I suppose you have fought with your service provider just like I am right? HTC is telling me to try a different back cover and/or do a factory reset. they claim they are not hearing any issues like this with this phone. I kind of figured I would have issues because Cincinnati Bell does not get the best phones, I had major issues with their XT720. I should have known better. This is why I just bought the GNex from Google, I was gonna avoid signing a new contract then CBW offered me such a great deal on 5 new phones if I resigned so i went with it.
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I reflashed my ROM on my GNex and now the sound quality for both are exactly the same.
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
nova hands said:
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
Click to expand...
Click to collapse
Well if it is a new warranty replacement it comes with a new 12month warranty, sell the one S to earn the money for the GNex. I have both and personally I like the GNex better. So many ROM's and kernels to choose from and none of the issues with the Gnex that i see here with the One S. Besides, by the time the One S get's jellbean, Gnex will be getting Key Lime Pie!
I noticed something else today...
If I look closely at my screen, there seems to be some banding going on, as if there is radio intereference with the screen's signal. Like what happened on old tv's when the signal wasn't coming in perfectly clear.
Anyone else experiencing this???
Unfortunately, I have to RMA my TF700T because of problems with the screen. I was curious about other users experience with doing an RMA - was Asus responsive? How long was turnaround? Did they repair or replace?
Dave
Yeah I am about to do the same from the uk.
Mine has a snapped charger port and pins can short out if your not careful.
Did it when docking to the keyboard.
I am having to pqy for the repair but would like to hear from anyone who has sent to rma for turn around time etc
Sent from my GT-N7100 using xda app-developers app
I sent my TF700 first time to RMA repair on September because of screen issues and app crashes. After 1.5 weeks later I received it back in same condition than before repair, even they said it was re-assembled. They didn't fix the issues at all. Screen was still unresponsive and it was not fitted correctly and the apps were still crashing constantly. So, I sent it again to RMA repair on last Friday and it has been there now two days with status "repair". I'm a little bit mad for Asus and if I'm getting it back in same condition again, I'm going to get rid of it
I had heard really bad things about Asus when it comes to repairs/warranty. However I was really happy with them.
I called them on the Monday, they picked it up on the Tuesday and I had it back fixed on the following Monday. I guess it depends a lot on what the problem is as well though and your location. I sent mine back from the UK as it was bricked (my own fault)
Have any of you guys tried unlocking your bootloaders since your Infinitys returned from RMA?
Nope... To be honest I'm a bit reluctant to unlock it again and I'm not bothered about custom Roms.
I did notice though that the build was at .18 on ICS. No problem updating up to JB though....
Hi DNO how much did asus charge you in the end ?
Sent from my GT-N7100 using xda app-developers app
Just received my TF700 back from second RMA repair. It took one week in total. It came back untouched with a report stating "no issues found". OK, the screen is not so bad as seen on this thread http://forum.xda-developers.com/showthread.php?t=1811538&page=12 but it is loose on lower left corner and couple millimeters higher than in other areas. And apps are crashing still. Rooting and unlocking the device shouldn't be the solution to get this device run smoother.
So that's it. I have had enough and it's time to say bye bye to Asus.
When giving feedback on Asus RMA. May I suggest including the country you are in. I heard the quality is different, depending on what country you are from.
Sent from my Nexus 7 using XDA Premium HD app
nmsraider said:
Hi DNO how much did asus charge you in the end ?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
They actually did it free. Not sure if it had any effect but when I sent it in I included a tounge-in-cheek note and a couple of chomp bars in the hope that making them laugh might get me out of trouble... Maybe it worked, maybe it was irrelevant all I know is that my beautiful machine back, fixed FOC within a week so I'm happy.
It's hard to guage where service us good and where it's bad as I've heard some bad reports from the UK as well. Maybe the fact that they were just launching in the country when I sent it in added to their good nature as they wanted some good word of mouth.
<shrugs>
______________________________
Sent from pure thought alone