[Q] Data disconection - Xoom Q&A, Help & Troubleshooting

Hello everyone I have myself, a xoom, running the latest 3.1 software, uprooted, and using a tmobile uk sin card. The problem is am having constant and very frustrating data disconnections, on my xoom. This happens about every 5 minutes, when am using anything that requires a data connection n my xoom, and the data just hangs, result of which, I have to turn on flight mod on and off to get the data working again, and yu can imagine, how frustrating this can be if am having to do this every 5 minutes or so, so please I want to know if anyone else experiences the same, or its only my xoom, in which case I would have to possibly have to get in touch with motorola. Thank you looking forward to your help.

I have exactly the same problem.
Sent from my MZ601 using XDA App

marvi0 said:
Hello everyone I have myself, a xoom, running the latest 3.1 software, uprooted, and using a tmobile uk sin card. The problem is am having constant and very frustrating data disconnections, on my xoom. This happens about every 5 minutes, when am using anything that requires a data connection n my xoom, and the data just hangs, result of which, I have to turn on flight mod on and off to get the data working again, and yu can imagine, how frustrating this can be if am having to do this every 5 minutes or so, so please I want to know if anyone else experiences the same, or its only my xoom, in which case I would have to possibly have to get in touch with motorola. Thank you looking forward to your help.
Click to expand...
Click to collapse
It started happening after the last update. I hope they fix it on the next release.
Sent from my HTC Sensation 4G using xda premium

Thanks for your replies, are they aware of this? Anyone knows how to contact them.

I guess this is happening across the board. I am just lucky that it isn't happening as often as it is for you.
Sent from my Xoom using xda premium

Thanks has anyone been in touch with motorola?

Sounds like u guys would be better off tethering from ur phones or the people that have them. I have a Wi-Fi Xoom and i just tether to my phone.
Please thank me if I helped.

Related

Losing data connection on CM7

I have been keeping up with the updates hopeing each one will fix my problem but not yet. I don't see others with the issue.
I'm running the latest Test4(Test3) using Slayhers stock kernel. Everything works awesome except intermittently I lose connection whether I'm using Wifi or 3G(No 4G in my area). The only way I've found to get it back is reboot.
Is this a widespread issue or just me?
Same issue here. I live in 4G area. Intermintent Data Loss. If i switch to CDMA i get a 3G but CDMA/LTE i get nothing. I had data allday yesterday but none today.
I think the RIL is still being worked out. Bear in mind that this is a Pre Alpha Pre release. Also LTE is something completely new to the world of CM and to American cell phones. I've run CM on 3 different devices and I will tell you that by the time nightlies roll around, it will be near perfect. The CM team won't put their name behind something that is half working, half assed, etc. Be patient.
I had the same problem but now I have a small problem. I have a very fast wifi setup at home but it doesn't like to actually connect to it. Looks like 3G is riding shotgun for a while.
Sent from my ThunderBolt using XDA Premium App
dankpupdaddy said:
I had the same problem but now I have a small problem. I have a very fast wifi setup at home but it doesn't like to actually connect to it. Looks like 3G is riding shotgun for a while.
Sent from my ThunderBolt using XDA Premium App
Click to expand...
Click to collapse
One thing I read about the WIFI is, try turning the WIFI on then reboot with the WIFI on to see if you then connect.
Yeah, I think we'll all be experiencing this until the crew addresses it in a future update. However, it is still a great start. Not a whole lot of major issues, no deal breakers. I'm still using it as my DD.
Definately!!! I love the cm7 build and I'm thankful for all the work. Just wasn't sure if there was an easy fix I had missed.
Thanks all!
Sent from my ADR6400L using XDA App

[Q] Google connection sync/talk on NS never stays on consistently, lately.

Device: NEXUS S
Carrier: TMOBILE
Country / Language: USA
OS / Browser / build number (if applicable): 2.3.4
As of about two weeks now, my Google services connection sync and even Gtalk never stay on consistently. Data icon goes from green to gray, after wakeup. hen when it is green, I only then start to receive me push notifications. I never had this problem before and was very happy with the Nexus S. Now, however, I'm not so sure about that anymore, and it's a consensus out there that there is no solution, and that Google is "looking" into the problem. I don't think it's necessarily a hardware issue as everything was fine out of the box when I first got my phone, so its likely a Google server problem? Though it sounds like the problems are isolated to Nexus devices and myTouch 4G phones.
I would call Samsung to try to get a replacement device, but from what I hear, it doesn't solve the problem either, and Samsung's CS really sucks too.
Any advice would be greatly appreciated.
I am going through the same trouble, too. I think its more of Google server related. One thing tthat I am sure is, it started very recently. About 3 weeks ago.
Sent from my Nexus S using XDA Premium App
I have the same issue. It started a few weeks back. Got the 2.3.4 ota...same issue. Came from 2.3.2.
It's been happening to me for a while as well. Even back in 2.3.3 when I was on CM7 and OEM. I seriously think it's a problem on Google's side and they really need to address it because it keeps logging me off of Gtalk which is annoying.
Funny thing is. I notice that it happens alot less when I'm using 2g only....
Wonder if there is something to that..
Sent from my Nexus S using XDA App
I am also on two google threads about this, and there is still no agreement on a solution..
http://www.google.com/support/forum...e2&hl=en&fid=7c7a962fd3ae87e20004a26b2f3f005b
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=56f54d35a6a0da29&hl=en&start=80
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=5113952419b47e54&hl=en
I am having the same problem since around mid April. This is so frustrating, please guys flood the google help forums, this the only way google will see the seriousness of the problem.
Sent from my Nexus S using XDA Premium App
Flood indeed. Google is clueless on a solution to this problem, especially if they don't even acknowledge it..
Sent from my Nexus S using XDA App
clin0420 said:
Funny thing is. I notice that it happens alot less when I'm using 2g only....
Wonder if there is something to that..
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Yeah I stay green if I'm on 3g, so maybe it's a wifi issue. I would've sworn it was a 2.3.4 issue though.
highly doubtful that this is a wifi issue, with the number of people of various threads stating that they dont even use wifi....worse yet it occurs regardless of wifi or 3g/2g
i posted a video on youtube showing the problem
http://youtu.be/axpyhgdvuMs
i have the same issue, both of my nexus 1 and tmo G2

Data loss while using certain apps

Hi everyone.
I recently updated to Euroskanked CM9 20120507 1801.
While its crazy fast and has all the latest from CM, I lose data when starting Facebook for Android or Google Play Store. It works with every other app that requires a data connection.
Has anyone had this happen, maybe with another ICS from and how they may have fixed it?
Sent from my LG p999 from God knows where
The data drop problems constantly happen on 4.0.4 source, and almost everybody gets it here. Eventually it will be fixed. Its the same ole data loss, grey bars, data reconnect, blue bars again. I never had a data drop on 4.0.3, but you know how it goes. Eventually it will get fixed, patience and awesome devs is the answer.
Sent from my LG-P999 using XDA
noahk423 said:
The data drop problems constantly happen on 4.0.4 source, and almost everybody gets it here. Eventually it will be fixed. Its the same ole data loss, grey bars, data reconnect, blue bars again. I never had a data drop on 4.0.3, but you know how it goes. Eventually it will get fixed, patience and awesome devs is the answer.
Sent from my LG-P999 using XDA
Click to expand...
Click to collapse
Thanks for the help. I did find a temp fix. Disabling the GPS in the drop down menu stops the issue from occurring with the Facebook app. The Play Store still has the issue.
Sent from my LG p999 from God knows where

Data connection issues.

Hi. I was using my Sensation last night, went to bed and woke up the next day only to find that my 4G connection wasn't working! The signal bars were white and the icon (currently an H) is flashing. What does this mean? How can I fix it? I can only use Wifi at the moment, and I DO NOT pay an extra $10/mo to deal with this! How can I fix this? I've checked my data settings, rebooted my phone, scanned fir viruses, but can't figure it out!
Sent from my HTC Sensation using XDA
611
I don't follow you.
ClipTy said:
I don't follow you.
Click to expand...
Click to collapse
They are referring to the number you call for T-Mobile US costumer service.
At my house edge goes is and out..flashing E.. tmo must either know or are working on it
mulletcutter said:
At my house edge goes is and out..flashing E.. tmo must either know or are working on it
Click to expand...
Click to collapse
this happened to me the other day, even in 3G/4G mode my data would never connect and E would just keep flashing over and over again (in like 10 sec. intervals) thought it was a ROM problem so I restored a backup and sure enough, the problem was still happening. I could still make calls and send texts fine tho. its not happening to me anymore, but I found it weird. could it possibly be T-Mobile messing with their towers or something in preparation for LTE?
Well, I'm not sure what caused this very same issue for me a couple days ago. I can say that it ONLY effected my AOSP (CM9) rom, but my Sense rom was unphased. It seems to be a common recent complaint in the OpenSensation thread...
I've since then done a fresh install of CM9 RC1 with the addition of Tamcore's kernel. Although I'm not experiencing the described symptom any longer, I can say that my data speeds are far from exceptional. I'm not sure what is going on, but it does seem to be carrier related.
I experienced the same 1 day after flashing CM9 RC1. I re-flashed the Virtuous Inq. ROM I was using previously and the problem went away
My phone went back to normal later on. I think you were right mulletcutter, they might have been servicing it.
Sent from my HTC Sensation using xda app-developers app
Same data connectivity issue
I have two sensations, both shows similar data connectivity issue on TMobile. Data signal jump to connected and not connected for couple hours, and eventually problem will go away. I have both phones rooted running either CM9 or Kang. So far I have tried couple following things but no solutions. I believe its HTC Sensation hardware issue:
1. Flickering so far seen usually after night long charge in the morning. It will last couple hours, some time days.
2. Changing/reflashing ROMs did not help at all and saw same issue continued.
3. One of my friend has Sensation and he also has seen same issue.
4. Some time going into Phone application(Dialer) and then Settings/Advance settings and come back without doing anything helps but not always.
Please post here is you have temporary/permanent solution or even know the root cause of this data connectivity issue.
Also thinking to call Tmobile to get some kind of help but not expecting much as I bought phones more than year ago but less than 2 years. I don't want to give any more commitment/agreement with Tmobile as planning to move to value plans to save some money. If Tmobile does not help, thinking to try American Express to conver it under extentended warranty as I paid by AMEX credit card.
Thanks
Have you tried the application get ril? I was having some issues myself, I'm also T-Mobile. I tried get ril and found out my radio and ril we're not matching. The application suggested a ril for download and once I did that I went from one bar of connection to five bars of connection on H. It made a big difference for me. Perhaps it could also help you? You can download get ril from the market. It sure won't hurt to try. Best of luck.
Sent from my HTC Sensation using xda premium
Its a defect in the basic aosp framework. There is nothing you can do to fix it. There is also nothing your usage did to start it.
The good news is that it should disappear on its on after a few hours.
Check my threads started history. You will find a thread near the top of that list showing almost all there is to know about this issue. I think my thread might be linked in the first 2 posts of the cm10 faq thread too.
Sent from my HTC Sensation using xda app-developers app

[Q] Problem with calls

Ever since day one (start of August or so) I've been having a few problems with this phone. At first, I thought it was just the network or maybe the recipient's network. Then I realize it may very well be the Blaze itself.
The problem I'm facing is this...
Almost every time I try to make a phone call I can't hear anything. No dialing sound audio. No person on the other line... just nothing. The phone does go through, but I can't hear anything. I don't use any BlueTooth device. I have to wait several minutes or reboot my phone several times in order for the calls the work properly. This issues has been going on from GB (stock, no root) to ICS (stock, no root) until now that I'm flashing the phone to see if I can fix it (currently using PA's latest version as ROM). I thought the updated radio from ICS would fix it but to no avail. Goes to say, this issue happens to my father, too (same phone, got them for free when we started the contract).
This has caused an annoyance for both me and for friends.
Anybody else experiencing this? Any ideas as to why this happens?
IDK if this helps but I'm from Puerto Rico.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Same here!!!! I'm in California and on stock rooted ICS
Sent from my SGH-T769 using xda app-developers app
---------- Post added at 08:22 PM ---------- Previous post was at 08:13 PM ----------
It happens to me but not my brothers who have the same phone... They are on stock GB tho
Sent from my SGH-T769 using xda app-developers app
Tell you what, I have been having the same problem. Make sure you call tmobile and complain! They are telling me that this is not a known issue and there are no complaints on it. I had a detailed complaint filed. I sent my phone back, got another one and it is worse than the first with this issue! Another strange thing is that it will suddenly make doubles of my custom ringtones and one of the files doesn't work. It defaults to generic ringtone. Very glitchy. Sometimes, will still show that the custom notification tone is selected but will play default tone. I am sending this one back too. I am really bummed to hear that rooting did not fix the issue on the phone calls. I was actually considering doing this next...... Really hope the next phone doesn't have this issue. I like the Blaze and don't know of another tmobile phone that is comparable to replace it with.
ditto
I have the same problem I believe. I currently dorm near the Bay Area, California. I haven't been able to hear or reply through my calls even though they connect to the other person's phone. This isn't exactly a signal problem because the phone still has bars and I can still tell when someone is trying to call me. I still receive texts, use wifi, and sound is working perfectly fine. I am glad I am not the only one with these problems.
edit: This whole "unable to hear or speak" into the mobile phone problem began around November 22nd (thanksgiving overload?).
I am using CyanogenMod 9, rooted of course.
edit2: So I just tinkered around with the sim card and battery by taking it out and waiting for a minute or two before putting it back in. Voila! I can now hear my voice mail.
Sounds like Handset issues with me... send them back and have them send you new ones... that's some BS if it is doing that Stock.
Just my opinion... being through a lot of phone and that is what it sounds like. just one mans opinion... cheers
anoontm said:
I have the same problem I believe. I currently dorm near the Bay Area, California. I haven't been able to hear or reply through my calls even though they connect to the other person's phone. This isn't exactly a signal problem because the phone still has bars and I can still tell when someone is trying to call me. I still receive texts, use wifi, and sound is working perfectly fine. I am glad I am not the only one with these problems.
edit: This whole "unable to hear or speak" into the mobile phone problem began around November 22nd (thanksgiving overload?).
I am using CyanogenMod 9, rooted of course.
edit2: So I just tinkered around with the sim card and battery by taking it out and waiting for a minute or two before putting it back in. Voila! I can now hear my voice mail.
Click to expand...
Click to collapse
I live in the Bay Area too and I have the same problem. It has been gone gone since before Thanksgiving though. Any help would be great thanks.
Sent from my SGH-T769 using xda app-developers app
I would be better off getting a new, better phone, it seems. It is quite annoying. Either way I voided my warranty by flashing. I don't suppose I can actually return it back to stock (like, literally returning to stock and unrooting and wiping and formatting every data) so I can still give it back... can I?
PS: Thanks for the replies.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DarkDragonPR said:
I would be better off getting a new, better phone, it seems. It is quite annoying. Either way I voided my warranty by flashing. I don't suppose I can actually return it back to stock (like, literally returning to stock and unrooting and wiping and formatting every data) so I can still give it back... can I?
PS: Thanks for the replies.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
See the 'return to stock Odin thread' in the dev section. You will also need to flash the flash counter reset from the themes section.
Sent from my SGH-T769 using xda app-developers app
eggytoasty said:
Sounds like Handset issues with me... send them back and have them send you new ones... that's some BS if it is doing that Stock.
Just my opinion... being through a lot of phone and that is what it sounds like. just one mans opinion... cheers
Click to expand...
Click to collapse
I got my third phone from tmobile the other day (all Blaze) and my very first phone call it happened on. To add to what someone else said. The phone shows plenty of signal strength and in fact, if I hang up and call right back the call goes through as it should. This from sitting in the exact same spot. I can't figure out what's going on? I had thought on this and realized that I had been turning off apps on the phone that I don't use (pre loaded junk). On the off chance that had something to do with it I turned them all back on. Still does it. I'd say it is a good 30-35% of my calls that this happens on. Very frustrating. I really like this phone but it won't function as a phone for me. I guess now they have to give me a different phone if I return this one too but I don't know what phone is comparable in size and function. I picked this phone specifically for the size. My wife got an s3 and I was not interested in it at all due to how big it is. This sucks.
I have to chime in. i just bought the blaze for my g/f, and i've using an sgh-t989 (galaxy s2), having the same issue you are describing. stock radio, stock ROM, just rooted.
Such a shame considering it is such a great phone for the price it is offered at. Safe to assume it is a hardware problem?
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
NetrixTardis said:
I have to chime in. i just bought the blaze for my g/f, and i've using an sgh-t989 (galaxy s2), having the same issue you are describing. stock radio, stock ROM, just rooted.
Click to expand...
Click to collapse
Are you saying that you are having this problem with the blaze or the s2? Both?
Both phone are having this behavior. new SIM used in both phones aswell.
Yeah, I went down and switched out my sim card as well. My wife has an s3 and has no problems so I don't know what's up? Shows signal but calls won't connect properly. Hang up and call back, it works. Huge pain when I am driving or short on time though.
Any fix this problem found? I talked to samsung and t-mobile today, samsung was no help at all and t-mobile asked me to master reset it. Once that didn't work they offered a warranty exchange. Any one have luck correcting the issue?
So far? No. But my phone seems to be behaving for the past few days (3). Which is weird. I'm probably jinxing it right now.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Restart during a call, the handset will not send sound.
Maybe they got a bad batch of Blaze 4G's. NOT making an excuse for them but I know it's happened in this business and others.... If I were u I wouldn't keep on dealing, hats to your patience. Let know where you're at. I've flashed to CM 10 nightly 20121207 and my Blaze is just damn sexy lmao, "figure of speech" good luck brought cheers
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
DarkDragonPR said:
So far? No. But my phone seems to be behaving for the past few days (3). Which is weird. I'm probably jinxing it right now.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
Same here
NetrixTardis said:
Both phone are having this behavior. new SIM used in both phones aswell.
Click to expand...
Click to collapse
Whas ROM are you using? ICS and gingerbread have a call preference switch in settings. Set it to data preferred. Cm 10 has a lte switch in settings use it. Battery apps can cause delay in data connect. Try these and let me know how it works.

Categories

Resources