Unfortunately, I have to RMA my TF700T because of problems with the screen. I was curious about other users experience with doing an RMA - was Asus responsive? How long was turnaround? Did they repair or replace?
Dave
Yeah I am about to do the same from the uk.
Mine has a snapped charger port and pins can short out if your not careful.
Did it when docking to the keyboard.
I am having to pqy for the repair but would like to hear from anyone who has sent to rma for turn around time etc
Sent from my GT-N7100 using xda app-developers app
I sent my TF700 first time to RMA repair on September because of screen issues and app crashes. After 1.5 weeks later I received it back in same condition than before repair, even they said it was re-assembled. They didn't fix the issues at all. Screen was still unresponsive and it was not fitted correctly and the apps were still crashing constantly. So, I sent it again to RMA repair on last Friday and it has been there now two days with status "repair". I'm a little bit mad for Asus and if I'm getting it back in same condition again, I'm going to get rid of it
I had heard really bad things about Asus when it comes to repairs/warranty. However I was really happy with them.
I called them on the Monday, they picked it up on the Tuesday and I had it back fixed on the following Monday. I guess it depends a lot on what the problem is as well though and your location. I sent mine back from the UK as it was bricked (my own fault)
Have any of you guys tried unlocking your bootloaders since your Infinitys returned from RMA?
Nope... To be honest I'm a bit reluctant to unlock it again and I'm not bothered about custom Roms.
I did notice though that the build was at .18 on ICS. No problem updating up to JB though....
Hi DNO how much did asus charge you in the end ?
Sent from my GT-N7100 using xda app-developers app
Just received my TF700 back from second RMA repair. It took one week in total. It came back untouched with a report stating "no issues found". OK, the screen is not so bad as seen on this thread http://forum.xda-developers.com/showthread.php?t=1811538&page=12 but it is loose on lower left corner and couple millimeters higher than in other areas. And apps are crashing still. Rooting and unlocking the device shouldn't be the solution to get this device run smoother.
So that's it. I have had enough and it's time to say bye bye to Asus.
When giving feedback on Asus RMA. May I suggest including the country you are in. I heard the quality is different, depending on what country you are from.
Sent from my Nexus 7 using XDA Premium HD app
nmsraider said:
Hi DNO how much did asus charge you in the end ?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
They actually did it free. Not sure if it had any effect but when I sent it in I included a tounge-in-cheek note and a couple of chomp bars in the hope that making them laugh might get me out of trouble... Maybe it worked, maybe it was irrelevant all I know is that my beautiful machine back, fixed FOC within a week so I'm happy.
It's hard to guage where service us good and where it's bad as I've heard some bad reports from the UK as well. Maybe the fact that they were just launching in the country when I sent it in added to their good nature as they wanted some good word of mouth.
<shrugs>
______________________________
Sent from pure thought alone
Related
My phone had been perfect for about 2 weeks then all of a sudden, problems exploded like a ticking bomb went off. At first the unlocking circle rejected my touch input 4 out of 5 attempts, waking up the phone became a luck draw, then a dead pixel (black one, dead forever) developed right in the center of the screen and irritated my soul every time I look at it, plus the heat issue that's been there since the beginning, there are just too much for me to get over with and I lost faith and patience in going further, what should be fun and excitement turned into constant pain so I decided to lose the burden.
I still trust in Sensation going to be a one of the best smartphones in due time, and I might come back considering it again once it's cleared of issues and bootloder lock.
So you unloaded your problems on some poor sap, huh?
Why didnt you just return it?
maybe you had a defective phone. you could have gone and exchange a new one. I never have any prob with my phone... bootloader will be unlocked next month so the phone will be more awesome...
I agree, should have exchanged it at least once before giving up on it.
sorry forgot to mention, authorized HTC sellers don't have Sensation here in China so I bought my phone "off-market" which means replacement warranty is strictly within 7 days. I would exchange if I have the slightest chance...
joemm said:
So you unloaded your problems on some poor sap, huh?
Click to expand...
Click to collapse
This^ It's messed up that people will sell broken defective stuff. I can bet the seller mentioned non of the above problems to the buyer.
Sent from my HTC Sensation 4G using XDA Premium App
So, did you tell the buyer about any of these problems?
Sent from my HTC Sensation 4G using XDA Premium App
i just returned mine because nothing impressed me but the 1080p video capture and play.im finished with HTC unless Google releases another nexus.hearing buzz on Nexus Prime.
Hey everyone I just bought a g2x and it seemed to be OK until everytime I charge it wont wake up and its hot as hell!! I have to battery pull. Last night I had it charging and in the morn the phone would not wake and was baking like it was in the oven. I rooted but still seem to have the problem with all rom's. After scouring the forums I've seen some people return there's and get an up to date model which fixes the problem. Other threads say its the battery at fault. Since I bought it straight up I can't call T-Mobile for exchange so what can I do? Are there any ways I can stop this from happening? Thanks guys for looking at my post.
Sent from my LG-P999 using Tapatalk
If it is getting that hot there is a serious problem with the battery or the phone. Contact TMO and get a replacement. If you bought from a third party source get them to replace your defective device. Are you using the official battery? After market batteries often have bad temp sensors and can cause dangerous issues such as this. If the battery gets too hot it can actually explode.
I bough it new from a third party at a high price. They said they will not take it back. Anything that is wrong with the phone its not their fault nor problem. Can't contact T-Mobile since i didn't get it through them and I'm on a different carrier because i had the phone sim unlocked.
Update though the only Roman which been running perfect no freezes or reboot is eagle blood froyo. Stable and fast rom but I'm dying for gingerbread. All Ginger roms give me problems. BTW I'm using battery that came with phone not third party.
Sent from my LG-P999 using Tapatalk
Do u have full coverage insurance? If u do, use the phone for a few days then call T-Mobile. Insurance stays on the line and covers 99% of phones.
Sent from my LG-P999 using xda premium
rbryant1983 said:
Do u have full coverage insurance? If u do, use the phone for a few days then call T-Mobile. Insurance stays on the line and covers 99% of phones.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
I don't have tmobile contract. I use simple mobile 4g service which is 60 dollars a month. They won't honor me. I was thinking of calling LG support but I don't think that will go anywhere.
Sent from my LG-P999 using Tapatalk
Try a new battery. If that doesn't solve the problem contact LG USA support. Don't mention you are not a TMO customer or that you bought it second hand (warranty is to the original purchaser only - technically second hand devices have no warranty). If you don't have proof of purchase they might honor the warranty based on 18 months from the date of manufacture. Play as stupid as you can and see if they let you send it in for repair or replacement. They don't do advance exchanges so you will be without the phone for about a month.
No luck with LG support. The only thing I have left is trying a new battery. Right now I'm fine on Eagles Blood froyo rom but any other rom i get overheating and reboots/freezes. Idk why is that.
Sent from my LG-P999 using Tapatalk
I remember when I had the same issue you have... "charge over night, wake up and phone was very hot and the buttons light up but nothing was on screen"... I tried all the rom there is for g2x, best for me is cm7 nightly builds. No issue what so ever after flashing it. Cm7 Nightly 179
I just found a gingerbread Tom that was posted not too long ago that fixes all the screen of death issues and reboots. Jboxer ported it from another LG L95G (tracfone) that has the same hardware as the g2x. I've been running it and it is flawless. The only bad side is its stock. But ill take performance over everything else. Its gingerbread 2.3.4.
Im nit android saavy but im thinking LG messed up somewhere in the software. A bug that should have been noticed by them.
Sent from my LG-P999 using Tapatalk
I dropped my phone last night. Hardly a fall. But then when I looked at it, these black lines appeared on my screen. There are like 20 eyebrow length black lines.
Can anyone tell me what I can do.
Sent from my Sensation using xda premium
The Best option:
If its in warranty period, replace the device.
I agree , it is best to send in for replacement or repair. I wish you the best! Hopefully they will replace it without a problem. Good luck!
Sent from my HTC Sensation 4G using xda premium
realsis said:
I agree , it is best to send in for replacement or repair. I wish you the best! Hopefully they will replace it without a problem. Good luck!
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I'm rooted and running a custom rom. And I have a month on warranty. Do you think they'll take it?
sssurfer said:
The Best option:
If its in warranty period, replace the device.
Click to expand...
Click to collapse
Sent from my Sensation using xda premium
I had issues recently and reverted back to stock and S-ON before sending it back for a replacement, just in case.
If it's not stock and they're arsey they might refuse.
CalCi059 said:
I'm rooted and running a custom rom. And I have a month on warranty. Do you think they'll take it?
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
They WONT, I think.
Try to dig the forums to get S-ON and STOCK ROM, then probably you are in chance.
Good Luck.
CalCi059 said:
I'm rooted and running a custom rom. And I have a month on warranty. Do you think they'll take it?
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
Absolutely revert back to stock!! If they see It's rooted they will love to deny your repair! Their are some really great guides to help you go back to stock.please follow them to the letter because the last thing you need right now is a brick! I would first read though the guide, then have it in front of me to follow to the letter! Then you should be just fine to return your device! I've read where people bricked going back to stock bricked because they did the order of things wrong or jumped Ahead so make sure to follow the guide exactly! Once you get back to stock they will accept your device without problem. Perhaps tell them the lines just happened I'm not sure if a drop is covered. Just to be safe . I know they love to deny repair . Then you should be good to go.! Keep us posted on how the process went for you ok? Best of luck, sorry this happened to you!
Sent from my HTC Sensation 4G using xda premium
realsis said:
Absolutely revert back to stock!! If they see It's rooted they will love to deny your repair! Their are some really great guides to help you go back to stock.please follow them to the letter because the last thing you need right now is a brick! I would first read though the guide, then have it in front of me to follow to the letter! Then you should be just fine to return your device! I've read where people bricked going back to stock bricked because they did the order of things wrong or jumped Ahead so make sure to follow the guide exactly! Once you get back to stock they will accept your device without problem. Perhaps tell them the lines just happened I'm not sure if a drop is covered. Just to be safe . I know they love to deny repair . Then you should be good to go.! Keep us posted on how the process went for you ok? Best of luck, sorry this happened to you!
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Thanks man. First thing tomorrow morning ill go read a guide to get back to stock.
Sent from my Sensation using xda premium
Hope I'm not too late on this.
My Sensation suffered the same thing about 4 weeks ago.
The lines correct themselves somehow while the screen is off/phone is charging.
Over the last 4 weeks, the lines on my screen have become much less visible, as well as much less in number.
Of-course, the best thing to do is to get it replaced, but if that's no longer an option, you could try what I did.
I left the phone on the charger for as long as possible, and used it as little as possible. It's really as easy as that.
I'd recommend shutting off your phone and leaving it for a week though. I couldn't do that cause I didn't have a replacement phone for the time, and I could only keep this up for about 3 days. Still, number of lines was less than half of what it was (and much less black than before). I'd imagine that a week of being switched off will fix it up (more-or-less) completely.
By the way, don't look-up dead pixel correction methods. They only made it worse for me.
Hope that helps.
ViousAD said:
Hope I'm not too late on this.
My Sensation suffered the same thing about 4 weeks ago.
The lines correct themselves somehow while the screen is off/phone is charging.
Over the last 4 weeks, the lines on my screen have become much less visible, as well as much less in number.
Of-course, the best thing to do is to get it replaced, but if that's no longer an option, you could try what I did.
I left the phone on the charger for as long as possible, and used it as little as possible. It's really as easy as that.
I'd recommend shutting off your phone and leaving it for a week though. I couldn't do that cause I didn't have a replacement phone for the time, and I could only keep this up for about 3 days. Still, number of lines was less than half of what it was (and much less black than before). I'd imagine that a week of being switched off will fix it up (more-or-less) completely.
By the way, don't look-up dead pixel correction methods. They only made it worse for me.
Hope that helps.
Click to expand...
Click to collapse
Had the same problem earlier, when i dropped the phone accidentally.
Observation: It gets darker and grows when the phone heats up, and lighter (almost cyan blue) when the phone cools down for a significant period of time, with the screen off.
i had to keep the phone near an air conditioner vent for a few hours with the phone turned off for it to disappear .
once the lines disappear completely they dont return back, unless if you drop them again (which is what i did a few days back again.. and the stupid lines are back )
If you have any other ways in which you can get it resolved pls share with us.
PS: dont know how keeping it on charging solved it for you, because with my phone charging heats it up and the lines become darker.
Cheers,
Alan
Both method working, but I don't know yet how long. I tried to cool my phone down in a simple refrigerator (without SIM, microSD, battery) in a plastic box. I had two whole horizontal black lines, and know I got only 2 tiny after 6 hours cooling. Perhaps it will be permanent
ViousAD said:
Hope I'm not too late on this.
My Sensation suffered the same thing about 4 weeks ago.
The lines correct themselves somehow while the screen is off/phone is charging.
Over the last 4 weeks, the lines on my screen have become much less visible, as well as much less in number.
Of-course, the best thing to do is to get it replaced, but if that's no longer an option, you could try what I did.
I left the phone on the charger for as long as possible, and used it as little as possible. It's really as easy as that.
I'd recommend shutting off your phone and leaving it for a week though. I couldn't do that cause I didn't have a replacement phone for the time, and I could only keep this up for about 3 days. Still, number of lines was less than half of what it was (and much less black than before). I'd imagine that a week of being switched off will fix it up (more-or-less) completely.
By the way, don't look-up dead pixel correction methods. They only made it worse for me.
Hope that helps.
Click to expand...
Click to collapse
Yup they actually corrected them selves. Hahaha. I'm happy now.
Sent from my HTC Sensation using xda premium
Of course, its unlocked, so I guess I am just SOL??? What BS... I was just using Tapatalk and noticed some graphical glitches (mouse cursor turned into a 'block', etc), so I decided to reboot - long story short, it now locks up in random places while booting. Sometimes, if I hold the tablet upside down (glass facing ground), I can get it to boot, but then it'll lock up either at the lock screen or shortly thereafter...
I've tried everything - I did manage to get back to stock (firmware updates and recovery seem to work fine), but still cannot actually use the device.
Since it seems to matter how the device is physically held, I'm very sure that its a hardware issue - is there *any* way that Asus will repair under warranty even though Its unlocked? The problem is obviously not related to the unlocked boot loader - just wondering if *anyone* had Asus honor the warranty if unlocked?
Not very happy...
Sent from my Nexus 7 using Tapatalk 2
jtrosky said:
Of course, its unlocked, so I guess I am just SOL??? What BS... I was just using Tapatalk and noticed some graphical glitches (mouse cursor turned into a 'block', etc), so I decided to reboot - long story short, it now locks up in random places while booting. Sometimes, if I hold the tablet upside down (glass facing ground), I can get it to boot, but then it'll lock up either at the lock screen or shortly thereafter...
I've tried everything - I did manage to get back to stock (firmware updates and recovery seem to work fine), but still cannot actually use the device.
Since it seems to matter how the device is physically held, I'm very sure that its a hardware issue - is there *any* way that Asus will repair under warranty even though Its unlocked? The problem is obviously not related to the unlocked boot loader - just wondering if *anyone* had Asus honor the warranty if unlocked?
Not very happy...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
sorry to hear that man... you have a warranty?
Sent from my ASUS Transformer Pad TF700T
Just the stock warranty, which like I said is voided because I unlocked the device...
I'm just wondering if anyone has successfully received warranty coverage on an unlocked device?
Thanks...
Sent from my Nexus 7 using Tapatalk 2
Just the stock warranty, which like I said is voided because I unlocked the device...
I'm just wondering if anyone has successfully received warranty coverage on an unlocked device?
Thanks...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I got my unlocked Prime serviced on the warranty. It had a broken HDMI port. They serviced it for free. The only thing I had to pay for was shipping it to them. Just play dumb when you phone them up. Good luck!
Sent from my Nexus 7 using xda premium
jtrosky said:
Of course, its unlocked, so I guess I am just SOL??? What BS... I was just using Tapatalk and noticed some graphical glitches (mouse cursor turned into a 'block', etc), so I decided to reboot - long story short, it now locks up in random places while booting. Sometimes, if I hold the tablet upside down (glass facing ground), I can get it to boot, but then it'll lock up either at the lock screen or shortly thereafter...
I've tried everything - I did manage to get back to stock (firmware updates and recovery seem to work fine), but still cannot actually use the device.
Since it seems to matter how the device is physically held, I'm very sure that its a hardware issue - is there *any* way that Asus will repair under warranty even though Its unlocked? The problem is obviously not related to the unlocked boot loader - just wondering if *anyone* had Asus honor the warranty if unlocked?
Not very happy...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
If you can't come up with a better solution, grab a square trade warranty. I bought mine from them when it was about 60 days old. A few months later i had a accident with it on my stairs. It too, was unlocked.
edit... don't ever pay full price for a square trade warranty. there are always 30% off coupon codes floating about.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Of course, its unlocked, so I guess I am just SOL??? What BS... I was just using Tapatalk and noticed some graphical glitches (mouse cursor turned into a 'block', etc), so I decided to reboot - long story short, it now locks up in random places while booting. Sometimes, if I hold the tablet upside down (glass facing ground), I can get it to boot, but then it'll lock up either at the lock screen or shortly thereafter...
I've tried everything - I did manage to get back to stock (firmware updates and recovery seem to work fine), but still cannot actually use the device.
Since it seems to matter how the device is physically held, I'm very sure that its a hardware issue - is there *any* way that Asus will repair under warranty even though Its unlocked? The problem is obviously not related to the unlocked boot loader - just wondering if *anyone* had Asus honor the warranty if unlocked?
Not very happy...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm so sorry!!! Any insights on what might have caused it?
You said you saw some screen artifacts. Were you running an overclocked kernel? May have fried something.
Nope - no over clocked kernel (does one even exist?)... No idea what caused it - I've seen those artifacts before though and reboot always seemed to fix it. My guess is that it was just slowly dying...
I'm going to buy another one today and explore my options for this broken one (square trade is sounding like an idea though!)... I need my tf700!!!
Sent from my Nexus 7 using Tapatalk 2
I flipped mine to reboot :
my tablet is not unlocked or rooted ---- twice when it froze up I was unable to reboot -- nothing --- I was freaking out big time --- first time it happened I just gave it a flip - glass down -- and flipped back up (just out of frustration) --- and lo and behold -- it rebooted !!! and worked fine .....
at first I thought it was just a coincidence that flipping worked, but ,
2nd time it happened I deliberately gave it a little flip (just a gentle one -- no shaking it like an etcha-sketch !! ) -- glass down - back up ---- rebooted --- worked fine........and has ever since......fingers crossed..........and I am ohhhh so gentle with it now too ........
When I rang them up about the screen flex which also has nothing to do with an unlocked bootloader they said it came up in their system as unlocked and they couldn't actually book it in for a warranty claim.
jtrosky said:
Of course, its unlocked, so I guess I am just SOL??? What BS... I was just using Tapatalk and noticed some graphical glitches (mouse cursor turned into a 'block', etc), so I decided to reboot - long story short, it now locks up in random places while booting. Sometimes, if I hold the tablet upside down (glass facing ground), I can get it to boot, but then it'll lock up either at the lock screen or shortly thereafter...
I've tried everything - I did manage to get back to stock (firmware updates and recovery seem to work fine), but still cannot actually use the device.
Since it seems to matter how the device is physically held, I'm very sure that its a hardware issue - is there *any* way that Asus will repair under warranty even though Its unlocked? The problem is obviously not related to the unlocked boot loader - just wondering if *anyone* had Asus honor the warranty if unlocked?
Not very happy...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Did your device get jarred or any kind of impact that may have caused loose connections internally? If nothing else can be done. Last resort is to open it up and check for any signs that can be the cause of your troubles.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
jjdevega said:
Did your device get jarred or any kind of impact that may have caused loose connections internally? If nothing else can be done. Last resort is to open it up and check for any signs that can be the cause of your troubles.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Absolutely not - I take extremely good care of my tablets - it never even left the house yesterday!!
Sent from my Nexus 7 using Tapatalk 2
mdemons12 said:
When I rang them up about the screen flex which also has nothing to do with an unlocked bootloader they said it came up in their system as unlocked and they couldn't actually book it in for a warranty claim.
Click to expand...
Click to collapse
If it has nothing to to with unlocking, they have to repair your device.
Is there no other way to unlock the device, except the one Asus delivered?
paysen said:
If it has nothing to to with unlocking, they have to repair your device.
Is there no other way to unlock the device, except the one Asus delivered?
Click to expand...
Click to collapse
They can still repair your device but you will still have to pay for the repair.
and I have no clue what you're trying to write in the 2nd line.
There is NO way to LOCK your device by yourself.
ImYoungxD said:
They can still repair your device but you will still have to pay for the repair.
and I have no clue what you're trying to write in the 2nd line.
There is NO way to LOCK your device by yourself.
Click to expand...
Click to collapse
Just asking if there is a way (or if somebody is working on another way) to unlock it with another tool, like on other devices.
It's stories like this that makes me glad I sprung for the 3 year extended warranty from squaretrade. Hope Asus helps you out OP.
Good luck, jtrosky -- ASUS might help you out on this one, and I hope they do. Fingers crossed, and keep your spirits up.
Thanks for all of the "good luck" posts - I appreciate it!
For now, I bought another one and will weigh my options on what to do with the bad one...
By the way, the new one is a C7 and has the exact same amount of light bleed in the exact same spots (mainly, above the dock locking switch), but since you can only see it at boot-up, I have no problem with that. Everything else on this one seems to work fine though.
Leaving this one stock and unlocked for a while, at least until I get a SquareTrade warranty or something!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Ugh... While using Tapatalk on my new replacement TF700 this morning, I noticed that there was a "dim" spot (about an inch long) on the left hand side of the screen (in landscape mode). Upon looking a little closer (from an angle), I can see what appears to be a bad "section" of the backlight which just isn't lighting up - there are actually two of these "defects" on the left side, but the other one isn't at bad. Before I go to exchange it, can someone please check their TF700 and see if they have a similar issue? I just want to make sure that it's just not the was it's supposed to be, although I certainly never noticed it on my original TF700 (which is not with me, so I can't check to see if that one has the same issue or not).
It's just driving me crazy when using an app with a white background -it's very noticeable...
Thanks for any help anyone can offer! I'm really starting to wonder who the hell (if anyone) tests these damn devices!!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Ugh... While using Tapatalk on my new replacement TF700 this morning, I noticed that there was a "dim" spot (about an inch long) on the left hand side of the screen (in landscape mode). Upon looking a little closer (from an angle), I can see what appears to be a bad "section" of the backlight which just isn't lighting up - there are actually two of these "defects" on the left side, but the other one isn't at bad. Before I go to exchange it, can someone please check their TF700 and see if they have a similar issue? I just want to make sure that it's just not the was it's supposed to be, although I certainly never noticed it on my original TF700 (which is not with me, so I can't check to see if that one has the same issue or not).
It's just driving me crazy when using an app with a white background -it's very noticeable...
Thanks for any help anyone can offer! I'm really starting to wonder who the hell (if anyone) tests these damn devices!!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I know this is kind of stupid, but just be sure that it's not fingerprints. They showup as dark areas against a white screen. I'm sure that that you have already eliminated that as a possibility, but just in case...
Man, that's bad luck!
My RMA has been approved, what can I expect from Asus? Turn around time? A refurb unit? My exact one back? Im returning it because it wont power on.
I had to do the same. Since I couldn't turn it on to unroot first, it was sent to them rooted, still having a locked bootloader. They fixed it (under warranty since it's a hardware issue), but I no longer am able to receive OTA updates. They said I violated their service agreement (or whatever it was). Thanks to people who are good souls here, I can still do the updates after downloading the file from them.
It must have been an easy solution. Having tracked it, it was sent back to me two days after they received it.
Transmissum est ex Transformo Infinito cum Tapatalk duo
childsremix said:
My RMA has been approved, what can I expect from Asus? Turn around time? A refurb unit? My exact one back? Im returning it because it wont power on.
Click to expand...
Click to collapse
They're going to fix your device and return the same one back, unless it totally dead (unfixable) then you get a refurb unit.
Thanks for the heads up. Ill post an update of the results when I get my tablet back.
Well I received my tf700t today from fedex. I opened up the box and inside is a new sealed tf700t. I havent opened yet more just suprised I was getting a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
They aren't bad I hope your problem is fixed the 1st time around. I got mine when they 1st came out and out of the box dead screen, RMA'd it, got it back worked perfectly, went on vacation for a week didn't take it with me so it was dead during that week, came home went to use it nothing placed it on the charger to let it charge green ligt was up went to turn it on... and right back to when I opened the box up .. Dead screen again. I think that this will be my last time dealing with it as im already frustrated this has happened twice, and once i get it back repaired from them Ill be selling it to get the nexus 7"
Ive been using the new one they sent me for a few days now and everything seems to be fine.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2