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It's been 2 weeks sense I got the phone and I'm not counting the screen bleed, dead pixel, random revolts. Today all of the sadden the phone is in my pocket an I felt its very hot I look at the phone ant its stock and looping the LG logo and turning off and turning on and no matter what I did its still the same looping it got so hot it was burning my hands do I took the battery off and and it is going back to T-Mobile and I know u guys want to defend your phones noo its good its perfect butt you'll see that this phones are manufacturing defect and I almost sold my Nexus s.
Sent from my Nexus S using XDA App
Are you looking for sympathy?
Mi g2x is badass... Minimal screen bleed, zero restarts, good battery life, no problems at all...I LOVE IT!!!
G2X
Tee try to defend your purchase this phone is **** and I recomended to my friends when I got it they bought it and were having problems too wifi screen bleed reboots and so on I had lots of phones and this is the worst manufactured crap
Sent from my Nexus S using XDA App
All of u guys who is defending u accepting this garbage to have screen bleeds and so many defects I was in your shoes too
Sent from my Nexus S using XDA App
I gotta say my g2x is the ish. So maybe you got a dud just exchange it for a new one
Sent from my LG-P999 using XDA Premium App
Gongrats anyway it's a fast phone with too many defects u will see in days
Sent from my Nexus S using XDA App
just exchange it or return it and move on. why start a thread?
The only defect I had in 14 days was that it wasn't waterproof. But yeah, my bad.
samomamo said:
Gongrats anyway it's a fast phone with too many defects u will see in days
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
thanks for sharing the battery experience. I don't know why people are getting on you for posting this. I mean, this is a forum for g2x, right? this guy has a problem with his g2x and he's sharing the experience. nothing wrong with that. it seems like some people are just fanboys for the phone. if you don't like seeing complaint posts and criticism about your phone, then why are in a forum?
anyways. i exchanged my phone 4 times and all of them had minor screen bleed. but I didn't experience any reboots or battery overheat issue.
Thanx C19932 I loved the phone too its the fastest but it doesn't mean it has to have so many problems. I tough about exchanging but I read here all the people exchanged still have problems, and I paid full price for it that's how I like the phones
Sent from my Nexus S using XDA App
c19932 said:
thanks for sharing the battery experience. I don't know why people are getting on you for posting this. I mean, this is a forum for g2x, right? this guy has a problem with his g2x and he's sharing the experience. nothing wrong with that. it seems like some people are just fanboys for the phone. if you don't like seeing complaint posts and criticism about your phone, then why are in a forum?
anyways. i exchanged my phone 4 times and all of them had minor screen bleed. but I didn't experience any reboots or battery overheat issue.
Click to expand...
Click to collapse
It's, I think, the later responses that pretty much assume everybody will have these problems and/or are ignoring them altogether that are getting to some posters.
I had to go to the store for an exchange as well. You're not the only one experiencing problems, and people can't act like you are.
Cool story bro.
samomamo said:
It's been 2 weeks sense I got the phone and I'm not counting the screen bleed, dead pixel, random revolts. Today all of the sadden the phone is in my pocket an I felt its very hot I look at the phone ant its stock and looping the LG logo and turning off and turning on and no matter what I did its still the same looping it got so hot it was burning my hands do I took the battery off and and it is going back to T-Mobile and I know u guys want to defend your phones noo its good its perfect butt you'll see that this phones are manufacturing defect and I almost sold my Nexus s.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
I got a G2X day it came out and I love it. No issues. I had a Vibrant and I would never buy a Samsung product again. For everyone waiting for the next Samsung phone just make sure you love whatever OS it comes with because no matter what Google releases after you will never get it.
samomamo said:
Tee try to defend your purchase this phone is **** and I recomended to my friends when I got it they bought it and were having problems too wifi screen bleed reboots and so on I had lots of phones and this is the worst manufactured crap
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Dude i know your were your coming from but you have to relize that just because YOUR G2X was a complete dud doesnt mean all G2X are like that.and dont say im just defending the G2X because i DON'T have it, its just the way it is they're are always going to be bad apples in the bunch especially during the first batch... dont believe me go to other phones sections.. but yeah man that does suck hope you get your money back or atleast a replacement...
Sent from my HTC G2 using XDA App
You got a bad one just like I had 3 of them until I found a good one. There is problems with this phone just like every other one. I had to exchange my Vibrant 4 times just to get a working GPS and had to exchange my N1 3 times for various reasons. I wouldn't say I'm rich but I have enough money to buy any phone I want and I chose to buy this one for the time being. I chose it for a couple of reasons. The DEV support its going to receive and its the quickest phone on the market. I have no doubt in my mind that I am going to buy the SGII if it gets to Tmobile but I can tell you right now, once I get rid of this phone, I wont make a thread crying about it. I am no fanboy for any device and I am not loyal to any particular manufacturer so I could give a **** less what you say about the G2X just as long as you use English the next time you start ranting.
By the way, my G2X has no problems but my first 3 did. This is the best Android device I have ever used.
Sent from my LG-P999 using XDA App
mine had screen bleed so tmobile gave me a new one , this new one has less screen bleed , this new one had the same problem that youre describing , just turn off the phone by removing the battery , put it in again , hold down the vol down button then hold down the power button at the same time , it should enter factory reset mode , there it should boot again normally , been working fine so far.
its a buggy phone, but its the software fault not the hardware, gingerbread should fix the problem , i would like it to have honeycomb instead of gingerbread though.
Thanx all of u, u guys are the best. Thanx for responding
I'm on my second G2X but since rooting and freezing the T-mobile junk this is by far the best phone I've ever had. Before this I was a hardcore Nokia user.
From what I've read the first batch of phones was bad but it would seen that these are getting fixed. Case in point is the screen bleed, my first phone was awful but this one has none and I know of 3 others who have no bleed either.
Sent from my LG G2X (rooted)
Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?
The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
Click to expand...
Click to collapse
lol !
While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.
joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.
Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.
check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
After update 2.3.4 the problem is gone. screen working perfecktly.
Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
Click to expand...
Click to collapse
Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.
I know that the sensation might not come to AT&T...so should I get an unlocked sensation our wait for the HTC Holiday that's coming to AT&T...btw is the sensation a LTE compatible phone?
Sent via HoneyUnity 2.0 Inspired
If I could turn back time I will go to the exact day that I order my sensation. The worst HTC device in history for me. Can't wait to get s-off so i can fix this s**t phone and make it amazing. It all depends on you if you want to wait but you will need to wait for s-off and a new firmware to solve all the problems in this phone wish are a big list.
loving my sensation ever since the day i bought it XD you could buy the one with the att frequencies if you wanted it on att but yet again you could also get the galaxy s2. i say get the sensation and just wait for s-off, itll be worth the wait
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
robrob777 said:
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
Click to expand...
Click to collapse
Dust, Touchscreen, Reboots, DeathGrip, Led Notifications? The first 3 never happened.. Deathgrip only on Wi-Fi while in landscape, And Led notifications i dont use em so dont care =] Maybe i just got a good phone =]
robrob777 said:
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
Click to expand...
Click to collapse
issues reported on XDA are always overrated. I own 2 Sensations with no issues. I have four friends with Sensations who also have no problems. You must remember that people who have a phone that works great out of the box are not likely to start a thread saying "my sensation works great" but the people who have a negative experience will post my "buttons are stuck"...I can guarantee that more people have purchased a "problem free" Sensation than those who have purchased duds....Also if you are purchasing a Sensation for AT&T be sure to get the Canadian version so that you can use the 4G/3G otherwise you will be stuck with Edge
I've had the Ion, Nexus One, Droid 2, and Incredible. The Sensation is easily the best purchase I've ever made. Zero complaints and it's about to get even better with s-off.
nccu_eagles said:
issues reported on XDA are always overrated. I own 2 Sensations with no issues. I have four friends with Sensations who also have no problems. You must remember that people who have a phone that works great out of the box are not likely to start a thread saying "my sensation works great" but the people who have a negative experience will post my "buttons are stuck"...I can guarantee that more people have purchased a "problem free" Sensation than those who have purchased duds....Also if you are purchasing a Sensation for AT&T be sure to get the Canadian version so that you can use the 4G/3G otherwise you will be stuck with Edge
Click to expand...
Click to collapse
Humm
My issues :
Reboots that happens a few times a day depending how much I use my phone.
Glitches on widgets 3rd party ones makes me restart sense a few times a day.
Touchscreen unresponsive sometimes.
WiFi death grip.
I dont believe this is dodgy hardware its all too do with firmware so not everyone will have same experience since we don't all use same firmware.
People are free to speak there issues that why this is XDA so we can help each other.
My first 3 Sensations had various issues listed however out of the 5 I've seen in person, non have them have had dust under the screen. Eveb if it did, big deal. Return it for another. The one I'm using now is my 4th device and I have had it for 1 month with no issues at all. Not even the wifi deathgrip issue in landscape. My wife has a Sensation as well and hers has had zero issues as well. In the end, any device can have issues and if you get one that does, RETURN IT. I returned 4 G2X's until I got a bug free phone. Its really not that big of a deal.
That being said. The only thing I don't like about the Sensation is the new version of Sense. HTC is moving in the wrong direction and instead of making it less intrusive, there making it more intrusive. Another thing they did was add too much useless eye candy which clearly bogs down the device. It also seems as if they forgot to optimize it. I put ADW on my Sensation 1 month ago and haven't looked back. It has made my Sensation faster than my G2X which I thought was impossible. A phones UI really can't get any faster. Everything now is pretty much instant.
Sent from my HTC Sensation 4G using XDA Premium App
I have zero issues with my sensation. I get good wifi signal even in landscape. No dust, no camera issues, and the led notification is plenty bright for me. I can actually see it through the grill. Great touch screen and very responsive. I haven't experienced any lag in the sense UI, I admit its not as smooth as my cm7 n1 or my captivate and atrix on launcher pro but its plenty fast for what it is. I have no regrets buying the sensation (bought it outright too) to replace my atrix. I've had my share of bad luck with other phones being lemons too but it seems I lucked out with this device.
Sent from my HTC-Z710a using XDA Premium App
robrob777 said:
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
Click to expand...
Click to collapse
Deathgrip is experienced in some fashion on all phones... But it is annoying especially on this "flagship"....
No dust under my screen
Ive only experienced screen freeze a handful of times.
Notification LED is nothing like BB, but iphones have none.... Just sayin..
Reboots... Random ones..? Zero.. But they are random my im sleeping when this happens. Atleast I'm not pulling the battery every two hours like BB...
Sent from my HTC Sensation 4G using XDA App
There are a few issues out there. I'm actually on my 4th phone. 1st one kept freezing and headphone jack was tripping. I would tap the headphone jack and it would randomly start calling people. 2nd one would freeze way too much and the 3rd one, well, and I just wanted one with a screen with no scratches I'm hoping most of these issues will be fixed with a future firmware update.
Sent from my HTC Sensation 4G using XDA Premium App
No issues at all.. I have this phone for over a month now and yes, I'm able to reproduce WiFi deathgrip, but only if I hold it in landscape in a very uncomfortable way.. great phone!
Photos of dust under screen:
http://forum.xda-developers.com/showpost.php?p=15968215&postcount=481
Death grip:
BT
http://www.youtube.com/watch?v=RQaBKzcTp8s&feature=player_embedded#at=15
wifi
http://www.youtube.com/watch?v=NDaSH2mK2hg
There was another video streaming music over wifi, I couldn't find it.
I think I may buy it and return it if these issues appear.
robrob777 said:
Photos of dust under screen:
http://forum.xda-developers.com/showpost.php?p=15968215&postcount=481
Death grip:
BT
http://www.youtube.com/watch?v=RQaBKzcTp8s&feature=player_embedded#at=15
wifi
http://www.youtube.com/watch?v=NDaSH2mK2hg
There was another video streaming music over wifi, I couldn't find it.
I think I may buy it and return it if these issues appear.
Click to expand...
Click to collapse
Yes, we are aware of the bugs/problems with the Sensation. Not all of them suffer from these bugs. If you don't want to deal with bugs, don't buy a smart phone.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
Yes, we are aware of the bugs/problems with the Sensation. Not all of them suffer from these bugs. If you don't want to deal with bugs, don't buy a smart phone.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Nice one! Still, no offense, but it's madness that we let this happen by continuously buying 'flawed' smartphones.. Don't get me wrong, I've owned a few smartphones by now (touch pro, hero, desire and now sensation) but somewhere, it just nags me..
I second that. Being in Europe I should have bought an european Sensation. For 400 euros I got an asian Sensation (not the Hong Kong version!) and the only issues are Sense restarting once in a while and the phone getting hot from time to time while charging. I also have to nention that mibe us OC to 1512 MHz with On demand governor. Software: 1.35.707.1
f.
Sergio76 said:
... I dont believe this is dodgy hardware its all too do with firmware so not everyone will have same experience since we don't all use same firmware.
People are free to speak there issues that why this is XDA so we can help each other.
Click to expand...
Click to collapse
Sent from the Dark Side using Sith mastery of the Force and a Sensation
I love my sensation. No problems at all except for the battery life but once I did the battery calibration a few times, my battery life improve and every once in a while the death grip with the wifi only in landscape mode. I don't regret the purchase at all. The best phone so far
Sent from my HTC Sensation 4G using XDA App
nccu_eagles said:
issues reported on XDA are always overrated. I own 2 Sensations with no issues. I have four friends with Sensations who also have no problems. You must remember that people who have a phone that works great out of the box are not likely to start a thread saying "my sensation works great" but the people who have a negative experience will post my "buttons are stuck"...I can guarantee that more people have purchased a "problem free" Sensation than those who have purchased duds....Also if you are purchasing a Sensation for AT&T be sure to get the Canadian version so that you can use the 4G/3G otherwise you will be stuck with Edge
Click to expand...
Click to collapse
+1 also no issues with my sensation, just a MINOR thing with the back cover comming a VERRY little loose on the one side, but i put a tiny piece of paper underneath and its perfect now, no complaints, no dust, no death grip... im sure if everyone made threads of good working sensations we would have way more than the faulty threads... u just unlucky if u get problems
Buy Sensation. The only problem I ever had were random reboots, but it didn´t happen for the last few weeks so I think everything works fine now. Perfect phone simply doesn´t exist. I´m in s-off waiting club either and I´m sure devs solve most of the current issues.
I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?
I don't have any of this issues and you should definitely consider getting an exchange for another Sensation.
I used to have a G2x too and 200% more happy with my Sensation.
What software version are you.running?
Sent from my HTC Sensation Z710e using XDA App
I have never had any of these problems with my Sensation, I had a Galaxy S2 for a while before and couldn't be happier with with changing to the Sensation.
Does sound like a faulty phone to be honest.
govtcheez said:
I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?
Click to expand...
Click to collapse
Unfortunately the problems you are describing are just part of the "fun" of owning a Sensation. This was without a doubt one of the worst purchases I have ever made, and I still cant believe HTC produced this phone. Its almost as if they fired the entire quality control department just to get these handsets out the door. Regardless, I feel bad that you (likely) spent $600 on an awful device like I did. I would suggest you try and sell it on Craigslist and then buy the new Nexus device next month. However, you will then need to deal with knowing you sold some poor sucker a total piece of sh*t....... Its really a 'lose/lose/ situation buddy, I feel for ya!
I came from the g2x as well. After two g2x s and the same problems with both, no GPS locking and **** battery life ( dead by 5pm ). This phone isn't the best but it's been an amazing phone for me. I think you just got a bad one.
Sent from my HTC Sensation XE using xda premium
Root, get a lightweight ROM and run a screenshot fix
shooric said:
Root, get a lightweight ROM and run a screenshot fix
Click to expand...
Click to collapse
Problem is then you are stuck with a crappy phone, AND you cant return it when it fails (again).
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Right, either that or YOU just happen to be one of the few people without problems. Why dont you check back in with us in a few months to see how well your device is working out buddy.
http://forum.xda-developers.com/showthread.php?t=1114612
same problem....
I have the very same problem as this guy's Sensation like mine....
but the opposite!!!
Schwiiing!!!!!
Your probably the few unlucky ones.
Sent from my HTC Sensation Z710e using XDA App
update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.
You definitely have a faulty unit and need an exchange.
The Optimus 2x and G2x are the worst Android devices of 2011. Riddled with random reboots, reboots by charging and battery pulls, quite frankly how anyone can see it differently is nuts.
AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Same here....guess I'm in the minority too.
Mine's more like a supercharged Vette though.
RussianBear said:
update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.
Click to expand...
Click to collapse
That is VERY bad advice. The most recent OTA update actually caused many of the problems people are now experiencing. More specifically, the newest OTA update now causes random screenshots (when pressing home) and makes the touchscreen very unresponsive. If I could go back to the previous version I would, however you do lose some functionality by doing so.
As before, dont just take my advice. Spend a few minutes on this forum and you with find thousands of other users pulling their hair out after purchasing this phone. Regarding the issue that occurs after updating via OTA, I point you to the following thread.
http://forum.xda-developers.com/showthread.php?t=1235382
Enjoy, and 'caveat emptor'.
Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium
jlczl said:
Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I had thought I would be raving about this phone to be honest. I was a blackberry user for well over 10 years, going waaay back to the RIM 850 (I bet most people reading this were YOUNG children when that came out!). In the early 2000's I began importing the original HTC windows mobile handsets for sale on ebay, and I have tested, sold, and used almost every "smartphone" released since then. About a year ago I finally came to the realization that the Blackberry platform was showing its age, so I began looking into Android. After a few months of going back and forth I bought the G2, and then a few months later I "upgraded" to the Sensation. BIG MISTAKE!!! Between the sluggish, battery hogging monster that is the Sense OS and the HORRIBLE build quality of this phone, nothing good has come out of this relationship. For the few that have had no problems with this phone, just wait, they will develop! For those who are toying with the idea of buying this phone JUST WALK AWAY. Unless you can get this phone for free, and unless you don't mind sending it back for repair (over and over and over) then looks elsewhere for your Android fix.
nothing wrong wit mine. completely stock but rooted. i love this phone....
You have a faulty handset. I have none of these problems. This phone is nothing short of amazing.
Sent from my brain
Faulty phone. Mine has none if those issues. Rooted running stock Rom.
Sent from my HTC Sensation 4G using xda premium
Just got a replacement phone screen didn't sit right and random reboots already so they said they didn't want to put me in another thunderbolt. So ill miss out on the excitement of the ril finally being released. When I get my rezound I have a few accessories so ill post those Tuesday or Wednesday. Just got some of it too
Sent from my ADR6400L using XDA
so do you still have your upgrade coming soon? (depending on when you bought your tb)
Haven't checked not too interested in renewing my contract
Sent from my ADR6400L using XDA
I too am having reboot issues with my Thunderbolt. Along with the loose USB port, I might just have to get a replacement. Did you take it into a store to have them look at it or did they troubleshoot it over the phone?
Just call no one in the store knows their @$$ from a hole in the ground. If you've had multiple problems and are done with the phone ask to speak to a escalation Rep. If not just tell them make sure you're on the latest update before talking to them or they'll tell you that fixes it. Also they might try a hard or soft reset if you've tried that let them know. This was my fifth bolt so they didn't even ask just offered the bionic, charge, some LG phone, and the rezound so I took the obvious choice.
Sent from my ADR6400L using XDA
Just got off the phone with Verizon; they're sending me a Rezound as a replacement as well. Called technical support because my phone was rebooting randomly, and the agent said that since this was my fourth Thunderbolt, they're going to switch it out with a different model. Choice was between the Rezound and the LG Spectrum.
Congrats mine comes today so ill be on ics within twelve hours
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Just did my call in as well.. Fortunately they were sympathetic after seeing note after note with replacement devices.. I'm on my 5th tbolt, and after seeing that they're starting to replace easily with other devices I went for it. The nice lady on the other end at tech support didn't even blink when I asked for the rezound as a replacement. She asked if I'd like an extended battery with that? Said yes please
Do u guys know if u had to buy the tbolt from Verizon direct? Cuz I got mine from best buy, can I still call Verizon for a replacement? Random reboots r killing me...
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teddyastuffed said:
Do u guys know if u had to buy the tbolt from Verizon direct? Cuz I got mine from best buy, can I still call Verizon for a replacement? Random reboots r killing me...
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Yes as long as you buy it from an authorized dealer which Best Buy is and are still under the 1 year warranty. (also of note, they generally don't replace phones with a different model unless you have had several replacements already)
Items for sale are up in accesories and for sale
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Out of curiosity when they sent you the Rezound did you get the Beats headphones/battery/back cover?
When they did a phone replacement last summer for my wife's fascinate to a DINC2 they only sent the phone with no charger or battery or battery back plate since it was a warranty phone exchange.
vzw has replaced my wife's tbolt 3 times now. definitely considering this route.
No headphones asked for a bettety and gave me an extra battery cover
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I generally just live with the random reboots since it is not that much of a horrible issue. But do you think they would replace my phone with a Rezound even I did not report previous issues. Like the text problem and the rebooting problem that is the current issue with the TBolt? Just kinda want the Rezound since it came out. Very pretty phoen
VoodooGTR said:
I generally just live with the random reboots since it is not that much of a horrible issue. But do you think they would replace my phone with a Rezound even I did not report previous issues. Like the text problem and the rebooting problem that is the current issue with the TBolt? Just kinda want the Rezound since it came out. Very pretty phoen
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I am also wondering this. I have had the T-Bolt since last may and have dealt with the rebooting and text problems because I didn't want to go through the process of calling and getting a replacement. After reading this thread I really want to try and call for a rezound upgrade, but I have never called previously or had a previous replacement so IDK if it will work. I will post again if I do try it.
No I tried on my third and fourth and they said no so its for people whohavehad multiple complaints from my experience but it wouldn't hurt to try I guess. It also has to do with who you get when you call. From my calls be nice to them if you get upset or angry they don't want to help you out.
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famester said:
No I tried on my third and fourth and they said no so its for people whohavehad multiple complaints from my experience but it wouldn't hurt to try I guess. It also has to do with who you get when you call. From my calls be nice to them if you get upset or angry they don't want to help you out.
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Then I guess I'll just keep calling back until I get the right person lol. Thanks for the advice, I'll be sure to be extra nice!
Every now and then my phone randomly shuts off...and it's not a low batt situation.
Are you guys on the stock ROM? I would imagine a different ROM would be a possible solution...
Duely blundered from my thunderdolt
famester said:
Just got a replacement phone screen didn't sit right and random reboots already so they said they didn't want to put me in another thunderbolt. So ill miss out on the excitement of the ril finally being released. When I get my rezound I have a few accessories so ill post those Tuesday or Wednesday. Just got some of it too
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Great device, just got one for my wife, and she loves it. The screen looks great from any angle, a little lighter than the Tbolt of course too. But I love my Tbolt, but I still get to play with the Rezound sometimes...
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