My first Verizon GS3 died when I was unplugging and re-plugging to it a FIIO E7 USB amp. I had been using it for over a week with various USB devices, including the E7.
Once it turned off, I could not get it to turn on or go in to download mode. Connecting to the computer did nothing. Various combinations of button presses did nothing. Neither did putting in a different battery and plugging to another charger. It was absolutely, completely dead - as if there was no battery in it. No pining for the fiords.
I had the bootloader unlocked and it was running CleanROM and TWRP. Everything was working well until it died.
I took it to a Verizon store and they could not revive it. I got my replacement and had to send in the bricked one without being able to put it back to factory settings.
I saw in the Development section that someone else had the same problem. I saw in another forum that a 3rd person had the problem. I thought that E7 was the source but it seems to be a USB ToGo problem.
Do post here if you've had the same issue.
skifiend said:
My first Verizon GS3 died when I was unplugging and re-plugging to it a FIIO E7 USB amp. I had been using it for over a week with various USB devices, including the E7.
Once it turned off, I could not get it to turn on or go in to download mode. Connecting to the computer did nothing. Various combinations of button presses did nothing. Neither did putting in a different battery and plugging to another charger. It was absolutely, completely dead - as if there was no battery in it. No pining for the fiords.
I had the bootloader unlocked and it was running CleanROM and TWRP. Everything was working well until it died.
I took it to a Verizon store and they could not revive it. I got my replacement and had to send in the bricked one without being able to put it back to factory settings.
I saw in the Development section that someone else had the same problem. I saw in another forum that a 3rd person had the problem. I thought that E7 was the source but it seems to be a USB ToGo problem.
Do post here if you've had the same issue.
Click to expand...
Click to collapse
Verizon replaces bricked phones? WUt..
rlatjs17 said:
Verizon replaces bricked phones? WUt..
Click to expand...
Click to collapse
We'll find out if they complain about the bricked phone once they receive it. I did not volunteer that I had rooted and changed the ROM. It appeared to be a hardware issue anyway.
I was in my first 30 days. And, I also have insurance on it.
If it actually bricked and cannot be booted they can not tell. Will have to Jtag to revive and at that point will be back to stock with no signs of being tampered with. They will just throw in refurb bucket and send to Texas to be repaired where they do not check it anyway. :laugh:
prdog1 said:
If it actually bricked and cannot be booted they can not tell. Will have to Jtag to revive and at that point will be back to stock with no signs of being tampered with. They will just throw in refurb bucket and send to Texas to be repaired where they do not check it anyway. :laugh:
Click to expand...
Click to collapse
Good to know! Thanks.
Wish we knew why it happened.
I had the same thing happen to my one day old GS3 about a month ago. Verizon swapped it.
Sent from my SCH-I535 using xda app-developers app
Same exact scenario here. I was also running CleanROM. Mine died immediately after pulling the phone off my car charger.
Sent from my SCH-I535 using xda app-developers app
Happened again
I broke the screen of my 2nd device and received the insurance replacement. Today's replacement died as soon as I plugged in the FIIO E7 into it. So now that's two out of three phones.
This time I had CleanROM 3.0 on it.
Related
I have Nexus S GT-i9023, not rooted, running Jelly Bean 4.1.1 for more than 1-month now.
Today I was uninstalling un wanted apps and the phone slowed up. The un-installation was killed due to no response.
Meanwhile I had an incoming call, I attended and while attending the phone just went dead. Completely dead.
I have tried charging through computer USB and wall charger, tried taking the battery out, battery in, with charger attached, without charger attached, through computer USB, through wall charger, pressed power button+ volume down button. Nothing seems to work.
The phone won't even vibrate when power button pressed. It's completely lifeless.
It has been working perfectly since 8 months, no problems at all.
Any help please? so in love with my Nexus S
Many dead Nexus S's since JB. Send it back for warranty repair.
I sent mine and got it back after 1 month. Mainboard replaced.
See this thread http://forum.xda-developers.com/showthread.php?t=1842229 and many others.
_android_ said:
Many dead Nexus S's since JB. Send it back for warranty repair.
I sent mine and got it back after 1 month. Mainboard replaced.
See this thread http://forum.xda-developers.com/showthread.php?t=1842229 and many others.
Click to expand...
Click to collapse
Thank you for the response.
Is this the end of story?
As in, no other possibility or maybe some OS related issue I can look into?
Thank you.
Phone was working fine this morning, screen flashed and phone vibrated, I went to unlock it, nothing. Tried to power it on, thinking it had powered off, nothing. No response at all. I had just plugged in a MicroUSB to USB adapter with a USB flash drive plugged in when this happened.
No boot to recovery, no boot to download mode. No charging light when plugged into wall or laptop.
Any help?
If I return it to my local store, and ask for a replacement exchange, what are the chances of them finding out it's rooted? If I can't turn it on, can they?
Caustyk said:
If I return it to my local store, and ask for a replacement exchange, what are the chances of them finding out it's rooted? If I can't turn it on, can they?
Click to expand...
Click to collapse
Verizon doesnt give replacement phones in store unless its under 14 days old. You just need to call them and they will next day air a replacement. As for the phone when you plug it in does it show a led light or the battery icon on the screen? Also was the battery extremely low when it went off?
Wasn't aware of that, thanks. This was my first phone to have an issue...
When I plug it in, there is no light. No reaction of any kind. The battery was ~90%, I had taken it off the charger and made a call or two.
P.S. Any chance a USB Jig would be able to get my phone into download mode? Once there, I would have no problem getting to stock and starting from scratch...
Caustyk said:
Wasn't aware of that, thanks. This was my first phone to have an issue...
When I plug it in, there is no light. No reaction of any kind. The battery was ~90%, I had taken it off the charger and made a call or two.
P.S. Any chance a USB Jig would be able to get my phone into download mode? Once there, I would have no problem getting to stock and starting from scratch...
Click to expand...
Click to collapse
What recovery do you use?
Sent from my SCH-I535 using Tapatalk 2
TWRP, but I can't get it to boot at all.
does it vibrate?
Last resort would be something called heimdall or something like that. I don't know if it will work but supposedly on older samsung phones it is the ultimate last resort even when odin doesn't work. Just google it and try to find some info.
Doesn't vibrate. Isn't heimdall for Mac?
Just downloaded and ran Heimdall, no recognition of my phone with stock cord or after market cord.
Edit: I guess at this point I just want to make know if there is any way for Verizon to find out my phone is rooted, and the exact process of getting it replaced?
Heimdall wont do anything for you since it connects to the phone the same way odin does, and you still have to be in download mode. If it doesnt vibrate or react in anyway when pluggin it in then its safe to say its dead. You should be safe switching it out as a dead phone with verizon too. You should call them early in the day so the phone will get sent out that day too, if they dont offer to next day air it then tell them you need the phone asap and they will free of charge (you may just need to tell them you need it and you lost all ur data, ect and they will help you out). Sometimes they will say you will receive it in 2-3 days free of charge, which is unacceptable.
Alright, I'm guessing I just ship mine back to them in the same box or...?
Thanks for the help, too.
Caustyk said:
Alright, I'm guessing I just ship mine back to them in the same box or...?
Thanks for the help, too.
Click to expand...
Click to collapse
Ya you will get a replacement phone with no back cover, you keep your sim card and back cover. There will be a shipping label for the return shipping which you can either drop off at a fedex or usps location. You have 5 days to return the bad phone from the day you get the replacement. They will explain everything to you on the phone.
Alright, so I'm really nervous about making this call. If I send it in, and they get it working enough to run their tests, and it comes up rooted, I don't have the money to pay for the phone at full retail price. Does anyone have any suggestions as to what I should do? I know a lot of people brick their phones by misfollowing instructions, or flashing things they shouldn't be, but I did neither of which. The phone just shut down, and won't turn back on.
Sending the phone to a 3rd party service is also not possible for me, at this time.
Edit: Just found this thread (http://forum.xda-developers.com/showthread.php?t=1981582), which sounds almost exactly like what happened to mine. So I guess my chances should be good of getting a replacement, without any troubles. I tried to find other threads involving people who sent in bricked phone to find their experiences, but I didn't know quite what to search for..
Hi,
My brick is a little different than most others on this forum and searching revealed nothing. I was BL unlocked and installed a custom ROM 6 months ago. Did not have a problem since or change anything. One day, leave home with 15% battery. Go to look at my phone later in the day and it won't turn on. Get home and try and charge it, won't charge and no charging light. Seems to be hard bricked. These are the things I've tried to no avail:
Leaving it plugged in for a day, plugging into computer (which does not even recognize it), power+volume down/up/middle, holding power and then plugging in. Figuring it was dead I sent it to Rogers to be repaired, however they found that it was unlocked and quoted me $250 repair.
So:
a) what are the chances that this is a hardware issue rather than a software issue? And how did Rogers find out it was unlocked?!?
b) is there anything else I can do to revive it?
c) if I send it to HTC what are the chances they cover it under warranty as a hardware defect?
d) I am not too familiar with this last one but could JTAGing possibly revive my phone?
Thanks for your help!
tucanj said:
Hi,
My brick is a little different than most others on this forum and searching revealed nothing. I was BL unlocked and installed a custom ROM 6 months ago. Did not have a problem since or change anything. One day, leave home with 15% battery. Go to look at my phone later in the day and it won't turn on. Get home and try and charge it, won't charge and no charging light. Seems to be hard bricked. These are the things I've tried to no avail:
Leaving it plugged in for a day, plugging into computer (which does not even recognize it), power+volume down/up/middle, holding power and then plugging in. Figuring it was dead I sent it to Rogers to be repaired, however they found that it was unlocked and quoted me $250 repair.
So:
a) what are the chances that this is a hardware issue rather than a software issue? And how did Rogers find out it was unlocked?!?
b) is there anything else I can do to revive it?
c) if I send it to HTC what are the chances they cover it under warranty as a hardware defect?
d) I am not too familiar with this last one but could JTAGing possibly revive my phone?
Thanks for your help!
Click to expand...
Click to collapse
I'll assume you've tried multiple USB cords. Maybe your USB connector on your phone is just loose/broken. If that's the case Rogers probably just tested on a power supply and saw that it was unlocked. Maybe a local repair shop could take a look at it if you aren't confident cracking it open yourself.
lauterm said:
I'll assume you've tried multiple USB cords. Maybe your USB connector on your phone is just loose/broken. If that's the case Rogers probably just tested on a power supply and saw that it was unlocked. Maybe a local repair shop could take a look at it if you aren't confident cracking it open yourself.
Click to expand...
Click to collapse
Yup I have thanks. That's what I may do then...Thanks for the advice. Just seems weird that the usb connector would go at the same time that the phone drained to 0 battery.
tucanj said:
Yup I have thanks. That's what I may do then...Thanks for the advice. Just seems weird that the usb connector would go at the same time that the phone drained to 0 battery.
Click to expand...
Click to collapse
That would be a bit of a coincidence. Good luck!
Sent from my MB860 using xda app-developers app
Hey guys,
I can't believe what happened to my phone. It was working perfectly up until a few hours ago.
I tried flashing ElementalX v8 which I have been running for months with no issues, as I wanted to change some of the settings. After the flash, it showed it was successful, but there was also another line similar to "E: cannot mount partition". Can't remember exactly. I went to wipe cache and dalvic manually as I always do, then saw a few more lines that looked similar to that, then after tapping Reboot the System, my phone powered off and hasn't worked since. The battery was at 21% and plugged in at the time, which I suppose is risky, but i've never had a prob before. I flash ROMs. radios and kernels a lot.
My phone will literally not do anything at all right now. The LED isn't even on while it's plugged in to it's wall charger, it won't vibrate, flash anything on the screen. Absolutely nothing
I have tried holding power button for up to a minute while plugged in and unplugged, and also, held volume down and power for up to a minute while plugged in and unplugged.
When I connect it to my PC, it shows a device with a driver error "qhsusb_dload". From my research, it seems that I will need to send it for JTAG service or try the steps in the "unbrick evita" thread, which I will, after leaving it plugged in overnight.
I would like to know:
Can I resolve this by purchasing a used Logic board, either from the AT&T or International version?
Can a replacement battery resolve this? A friend has the same phone with a broken LCD that he's scrapping
Is there any possibility it will start working again if it was just left plugged in for hours?
I am in Jamaica and this is a really sticky situation for me. I can't even get a phone out here to use a MicroSIM :-/
I'd appreciate any help at all. Thanks
Firstly, it is the HTC One X (Endeavoru) or the HTC One XL / at&t One X (Evita)? Where did you download the kernel?
I think you are one of the very rare and unlucky people whose phone has bricked for no apparent reason. A battery will not fix it because your partitions are screwed. The only options you have see these:
1. Leave the phone connected to a charger overnight (or at least eight hours) and try to power it on again. This option only has a very slim chance of working.
2. Replace the motherboard.
3. Jtag repair.
Sent from my Evita
timmaaa said:
Firstly, it is the HTC One X (Endeavoru) or the HTC One XL / at&t One X (Evita)? Where did you download the kernel?
I think you are one of the very rare and unlucky people whose phone has bricked for no apparent reason. A battery will not fix it because your partitions are screwed. The only options you have see these:
1. Leave the phone connected to a charger overnight (or at least eight hours) and try to power it on again. This option only has a very slim chance of working.
2. Replace the motherboard.
3. Jtag repair.
Sent from my Evita
Click to expand...
Click to collapse
Thank you for the reply.
I have the AT&T One X 16GB Model. The Kernel I has was from these forums as well, which I used numerous times before. I just wanted to flas it again to change the settings so the kernel file itself has been on my phone for quite a while now.
Is this the only part i'll need to get?: http://www.ebay.com/itm/ATT-HTC-One...e_Replacement_Parts_Tools&hash=item4d1859d891
I will still attempt the guides here: http://forum.xda-developers.com/showthread.php?t=1966850 and here http://forum.xda-developers.com/showthread.php?t=2226445
That looks like the right part to be, except that it's a 32gb model, which I don't think would be a problem. It's definitely worth trying this unbricking methods, but successful attempts are pretty rare. I think you're about the third person I've seen brick after flashing the Elemental kernel.
Sent from my Evita
badbwoydes said:
Can a replacement battery resolve this? A friend has the same phone with a broken LCD that he's scrapping
Click to expand...
Click to collapse
Its not a battery issue. As timmaaa mentioned, something went wrong with the flash (as it has happened to a couple others). JTAG is probably your best bet, or replacing the board.
This probably wont help but I had a bad flash of twrp not long ago. Flashed the recovery and the phone died on reboot. I hooked it up to the computer and i got "qhsusb_dload" in device manager. I thought it was bricked for sure. Anyway while i was trying different things, I held the power button on for a long time and it started up again. It didn't have a recovery but i flashed 2.6.3 again and it has been fine ever since. Thinking that i was one of the lucky ones though. I guess you have already tried that though.
falcon66 said:
This probably wont help but I had a bad flash of twrp not long ago. Flashed the recovery and the phone died on reboot. I hooked it up to the computer and i got "qhsusb_dload" in device manager. I thought it was bricked for sure. Anyway while i was trying different things, I held the power button on for a long time and it started up again. It didn't have a recovery but i flashed 2.6.3 again and it has been fine ever since. Thinking that i was one of the lucky ones though. I guess you have already tried that though.
Click to expand...
Click to collapse
Hi. When you said died on reboot, do you mean you chose the option for it to reboot then it never turned back on? Mine is literally and totally dead. It does absolutely nothing and when it's plugged in to my PC it shows "qhsusb_dload"
How long did you hold the power button? I've held mine for about 3 minutes now.
badbwoydes said:
Hi. When you said died on reboot, do you mean you chose the option for it to reboot then it never turned back on? Mine is literally and totally dead. It does absolutely nothing and when it's plugged in to my PC it shows "qhsusb_dload"
How long did you hold the power button? I've held mine for about 3 minutes now.
Click to expand...
Click to collapse
It was less that 3 minutes. I flashed the recovery in fastboot, rebooted and it didn't start. No led when plugged into the charger. Showed "qhsusb_dload" in the my computer's device manager. It was just dead. It was the right recovery for the phone, just the modified 2.6.3 version for 4.4.2 roms. After I got it going again, I flashed the normal version. I have since flashed the modified one again and it was fine. I don't really know why it happened.
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Could he also utilize safe mode? To see where his issues are ?
Sent from my Inspire 4G using Tapatalk
If the phone won't boot I don't see how that will work though. Usually if you can get the device to boot after this it'll be fine.
Sent from my Evita
mudcat242000 said:
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
Click to expand...
Click to collapse
You can find my thread from a little over a month ago in this section but I experienced a similar thing and well it's fatal I bought a battery and tried that but it didn't help, it's currently in the hands of datarecovery.com who are looking at it before giving me a quote to get everything off of it. I don't want to give you false hope but odds are it's toast and it seems like something that's happening more often with the XL now that it's closing in on 2 years for most people.
I read that it could because faulty power button.
Sent from my Inspire 4G using Tapatalk
timmaaa said:
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Click to expand...
Click to collapse
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
mudcat242000 said:
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
Click to expand...
Click to collapse
Your phone is possibly not completely dead, you might be able to get a jtag repair done on it. It's definitely worth a try, especially seeing that you still get the connection sound when you hook it up to your PC.
Sent from my Evita
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
nem1yan said:
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
Click to expand...
Click to collapse
HTC routinely charge $200 for a motherboard replacement on devices that have been modified. Plus, the vast majority of Evitas are out of their warranty period now.
Sent from my Evita
http://forum.xda-developers.com/showthread.php?t=2071358&highlight=wip
http://forum.xda-developers.com/showthread.php?t=1651149
http://forum.xda-developers.com/showthread.php?t=2319085
Call and ask first. As with others and myself, HTC has fixed devices that were outside of the warranty (both due to time and unlocked bootloader) at no cost to the owners. At worst they'll tell you it's outside of the warranty, or you'll have spent $5 in shipping for them to tell you that they can either send it back to you, or replace it for the ~$200 timmaaa has suggested.
It's definitely worth a try.
Sent from my Evita
timmaaa said:
It's definitely worth a try.
Sent from my Evita
Click to expand...
Click to collapse
I called last month and it was min $90 and nothing would be backed up all data would be wiped.
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
marknoll said:
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
Click to expand...
Click to collapse
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Is there a specific HTC repair website that I go to or do I just call their number?
HTC.com
mudcat242000 said:
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Click to expand...
Click to collapse
Very interested to hear what they say, please update when possible
Any update?