Hi guys, last night i was working, was using my phone and the screen startedflickering and sometimes going really bright, the after about half an hour the screen just went dead the phone still boots and if i do the swipe motion i can hear it unlock and calls can still come through but the screen stays black, the bottom light and keys still come on though, any ideas or is this an insurance job?
welshy11 said:
Hi guys, last night i was working, was using my phone and the screen startedflickering and sometimes going really bright, the after about half an hour the screen just went dead the phone still boots and if i do the swipe motion i can hear it unlock and calls can still come through but the screen stays black, the bottom light and keys still come on though, any ideas or is this an insurance job?
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Sounds like a dead backlight in your screen, unless you've just had the phone apart and the ribbon is loose. If you've dropped it or water damage then it's an insurance job, otherwise a warranty return.
boomboomer said:
Sounds like a dead backlight in your screen, unless you've just had the phone apart and the ribbon is loose. If you've dropped it or water damage then it's an insurance job, otherwise a warranty return.
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Yeah i thought as much, cant do warranty as its rooted, just waiting for 9o'clock so i can ring my insurer
Cheers.
Related
Greetings.
I woke up this morning and my HTC touch pro wasn't at the usual place(my desk) so I call the phone to see where it is and it appears it was at a part of my bed where there's a piece of iron.
The screen is scratched pretty bad and the screen wasnt touch sensitive anymore when I was trying to move around in it.
Then I decided to restart the phone to see if that would help but the phone won't even boot up anymore.
Anyone know what I could do to get it to work again?
Also, where I could buy a new screen/how much one costs.
Thanks
Bump.. this is important :S
Thats weird that it won't even turn on. If it won't turn on it seems like something more serious that just the touch screen. If I were you I would try to get warranty replacement since its just scratches. If the touch screen were cracked then you'd be out of luck with warranty replacement.
I tried to buy a screen too but I gave up after I found out that the total amount is around 100 Euros to replace the screen and buttons...
And yes, it's weird that you could call your phone, but didn't manage to start it after reset. you definitely have to take it to service.
Try taking out the battery for like 10 minutes and putting it back in. Then Reboot...
Hey,
I accidently dropped my phone in water a couple of days ago. The backlight doesnt work. Under a really bright light i can see the lock screen and it still functions. Is it possible to replace just the backlight? or what should i do? I dont believe this would be covered from motorola and I live in canada got the phone shipped from the states.
Any advice would be appreciated.
Thanks,
James
I'm guessing you might need a new screen/display. Perhaps do a search and find a repair place you can ship it and get an estimate? I know HTC offers such repairs dirctly (ship the phone, they call you with an estimate). I'd bet Moto does as well if you're not comfortable with 3rd party repair.
aznproto said:
Hey,
I accidently dropped my phone in water a couple of days ago. The backlight doesnt work. Under a really bright light i can see the lock screen and it still functions. Is it possible to replace just the backlight? or what should i do? I dont believe this would be covered from motorola and I live in canada got the phone shipped from the states.
Any advice would be appreciated.
Thanks,
James
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I have the same problem right now except mine was not dropped in water. In a bright light I can see the lockscreen and also could see the emergency dialer tonight but the keyboard was not reacting on certain buttons either. One screen said to unlock enter your gmail account info,I tried to enter my name and the period symbol(.) was not working for me. I'm thinking maybe the LCD screen needs replaced or the ribbon cable,IDK. Any help is GREATLY appreciated.
Edit: Essentially I finally got logged into the phone and the keys were working fine,the screen was still dim so I turned the brightness all the way up and turned off automatic backlight. I replaced the LCD screen and digitizer and now the phone is not starting for me. I'm about to replace the Flex Ribbon Cable inside the phone and see if this corrects the problem. Right now i cant get the phone to start up so I'm thinking the ribbon cable is disconnected somewhere because it hooks to the motherboard and the LCD or the motherboard is fried. IDK,I'll let everybody know what happens with this project.
lcd not working
PS3AndroidHacker said:
I have the same problem right now except mine was not dropped in water. In a bright light I can see the lockscreen and also could see the emergency dialer tonight but the keyboard was not reacting on certain buttons either. One screen said to unlock enter your gmail account info,I tried to enter my name and the period symbol(.) was not working for me. I'm thinking maybe the LCD screen needs replaced or the ribbon cable,IDK. Any help is GREATLY appreciated.
Edit: Essentially I finally got logged into the phone and the keys were working fine,the screen was still dim so I turned the brightness all the way up and turned off automatic backlight. I replaced the LCD screen and digitizer and now the phone is not starting for me. I'm about to replace the Flex Ribbon Cable inside the phone and see if this corrects the problem. Right now i cant get the phone to start up so I'm thinking the ribbon cable is disconnected somewhere because it hooks to the motherboard and the LCD or the motherboard is fried. IDK,I'll let everybody know what happens with this project.
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What happen to letting everyone know? Were you ever able to get it going? Was it the flex cable? How did you get the LCD working.
Replaced the flex ribbon cable and it still didnt help anything. Guess its just the phone. I trashed the phone a while ago anyways and am currently running a rooted Droid 4
Sent from my DROID4 using xda premium
I gave my Z3 a little bath in tap water in the sink. It was not submerged so this is more like a shower. I double checked and secure the ports. I don't even use the ports anyway because I have magnetic charging. I dried it and started using it. It was all fine until 5 mins later it just randomly turned off. Battery was good, tried using the power button and it wouldn't work. So I did the power button and volume + method and it fixed it. But the touch screen didn't work sometimes (randomly), there was a blinking red light before I booted it on, and there is rattling near the camera area when i shake it. I ran diagnostics and noticed that my screen was also flickering. Some of the tests used vibration as feedback and this made the flickering worse. Now the screen is struggling to stay lit. It turns on for 3 seconds and then it dies. You can only see parts of it too. I need help. This phone is unusable. I bought this phone (Sony Xperia Z3 D6603 black) from Worldwide Distributors on Amazon.com 3 months ago. I only took it into the water a few times. I don't think its water damage because I had the flaps secured unless Sony gave me a defective phone. I paid $700 for this and I'm not rich either. I was saving up. The phone has the standard 2 year warranty. Somebody please help. what should I do? Will Sony fix it or give me a new one?
UPDATE: Screen is dead. It still turns on and touch screen still works but cant see anything. It's like it lost signal . Kinda like how a tv loses signal. The tv still works but are no shows on.
IMPORTANT: I just found a little hole that shows part of the screen backlight. Its on the side but its more like a crack. I haven't drop this or anything. So this is possibly how the water got in. This is also Sony's fault. Will I get a new replacement or refund or repair or something?
Thanks for all your help.
afghanpure said:
I gave my Z3 a little bath in tap water in the sink. It was not submerged so this is more like a shower. I double checked and secure the ports. I don't even use the ports anyway because I have magnetic charging. I dried it and started using it. It was all fine until 5 mins later it just randomly turned off. Battery was good, tried using the power button and it wouldn't work. So I did the power button and volume + method and it fixed it. But the touch screen didn't work sometimes (randomly), there was a blinking red light before I booted it on, and there is rattling near the camera area when i shake it. I ran diagnostics and noticed that my screen was also flickering. Some of the tests used vibration as feedback and this made the flickering worse. Now the screen is struggling to stay lit. It turns on for 3 seconds and then it dies. You can only see parts of it too. I need help. This phone is unusable. I bought this phone (Sony Xperia Z3 D6603 black) from Worldwide Distributors on Amazon.com 3 months ago. I only took it into the water a few times. I don't think its water damage because I had the flaps secured unless Sony gave me a defective phone. I paid $700 for this and I'm not rich either. I was saving up. The phone has the standard 2 year warranty. Somebody please help. what should I do? Will Sony fix it or give me a new one?
UPDATE: Screen is dead. It still turns on and touch screen still works but cant see anything. It's like it lost signal . Kinda like how a tv loses signal. The tv still works but are no shows on.
IMPORTANT: I just found a little hole that shows part of the screen backlight. Its on the side but its more like a crack. I haven't drop this or anything. So this is possibly how the water got in. This is also Sony's fault. Will I get a new replacement or refund or repair or something?
Thanks for all your help.
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Happened to me too! The screen is black but is showing the brightness and the touch works. It's totally weird!. i'm going to send the phone to SAT
Seems the lcd backlight is still working where the lcd screen is not;
not sure whether the warranty covers water damage or not...
Got around the same problem. happend in the water screen went black phone was still working. After a lot of reboots and resets it started to work for around 3 seconds then evantually the screen was staying, but is flashing now, looks like the flickering happens when the screen gets too much power. In light conditions it either flickers or is real dark.
What can I do to fix this? Or do I just contact Sony? I've also tried the pressure test and it is water resistant so it has to be something different.
If the screen is cracked they will charge you for the replacement for sure
Inviato dal mio D6603 utilizzando Tapatalk
Hi. I've noticed that my screen flickers when I put the brightness on maximum. Watching the behavior it makes me think that it happens all the time, but it's only noticeable the screen brightness is high. Tried to get it on film, but my camera does not seem to pick up the flickering.
I noticed this after a pool bath with my phone, but i don't know if it is related to that. I did not a chance to use maximum brightness before
I do not have any other issues though, just the flickering. Should i send it to repair? My phone is an 6633 Dual Sim Z3 (Brazilian, unbranded) with less then 3 months of usage.
I'm currently on holiday in Majorca, today the screen stopped working, the backlight comes on but nothing displays, I'm still getting notifications. I powered it off and left it for a while, now it shows the Sony and powered by Android screens but then goes off during the next animation
Any ideas what I can do?
I was using it for 4k video recording, photos and the only means of contacting people, currently on my wife's phone using the free WiFi in reception but we cannot use it for calls or texts.
Any help appreciated
I've used the 'off' thing under the flap a few times by the way, that's the only way I can turn it off at the moment
mmace said:
I'm currently on holiday in Majorca, today the screen stopped working, the backlight comes on but nothing displays, I'm still getting notifications. I powered it off and left it for a while, now it shows the Sony and powered by Android screens but then goes off during the next animation
Any ideas what I can do?
I was using it for 4k video recording, photos and the only means of contacting people, currently on my wife's phone using the free WiFi in reception but we cannot use it for calls or texts.
Any help appreciated
I've used the 'off' thing under the flap a few times by the way, that's the only way I can turn it off at the moment
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It boots so try to repair with pc companion or flash an original ftf
dontbelive said:
It boots so try to repair with pc companion or flash an original ftf
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I'm on holiday, no access to a computer, hoping to get it going while here as it's our camera and video camera if something can be done ?
Without pc it cannot be done, or try to press the red button u mentioned above for 10 second let it off and charge it then turn it on
OK, left it powered off and in rice overnight, in case humidity affected it, this morning the screen now stays on but the touchscreen goes nuts like I'm pressing it everywhere, any ideas?
24 hours later, it's no longer going nuts but doesn't respond to my touch at all
mmace said:
OK, left it powered off and in rice overnight, in case humidity affected it, this morning the screen now stays on but the touchscreen goes nuts like I'm pressing it everywhere, any ideas?
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Haha I am having a similar issue. I think mine is registering crazy touches too but my screen flickers like hell and then eventually goes black. I left it in a rice bag for two days but didnt solve it yet. I created a thread about it here because mine was directly due to water damage. Did you dip ti anywhere?
thedisturbedone said:
Haha I am having a similar issue. I think mine is registering crazy touches too but my screen flickers like hell and then eventually goes black. I left it in a rice bag for two days but didnt solve it yet. I created a thread about it here because mine was directly due to water damage. Did you dip ti anywhere?
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yeah, the day before
screen coming away in the top corner
think I've found the problem
mmace said:
yeah, the day before
screen coming away in the top corner
think I've found the problem
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oops! I should examine mine more closely then
Hi everybody.
I’ve had this phone for 10 months now and it’s been great. Yesterday, when i was trying to make a call, it was telling me that i am too close to the screen. I understood that the proximity sensor was acting funny, but I didn’t had time to look into it, because it was not covered by anything and it was in good light. This morning it was a short white flash when I unlocked it or when I was turning the screen off. It worked great all day after that. Then this evening i was using the phone and all of the sudden the screen started to flash white, then it would turn off fast and back on all white. It did that for 4-5 times, then it went in the state you see in the clip below. At one tine, it turned on like nothing happened for 3-4 seconds.
If i plug the charger in, it reacts normal. It's making the charging sound and it vibrates. Seems to be alive in the background, even though it's not displaying anything.
Does it have anything to do with the proximity sensor? Is it the ribbon cable connecting the display to the motherboard faulty? Should i just order a new display assembly?
Interesting, the next day seems to behave a bit different. I had remote erased it, i didn't want any of my personal data to remain on it.
I have found out that if the brightness level is low, i takes a few seconds until it starts blinking. If the brightness is high, then it does that straight away.
Ok, i will post a follow up for anyone else having the same problem. Now i can see that the display is damaged on the top left corner, the pixels are staying lit up bright. Now i can use it on low brightness for longer periods of time without flickering.
I have ordered a replacement screen assembly and i'm still waiting for it, as i don't have the phone under warranty. Looking forward to getting it fixed.
I have also ordered a replacement screen and will replace it when the shipment arrived. Have you found a repair manual for the screen replacement?
I have already removed the back cover of my phone and it seems it will not be so difficult. But it would be better to follow a manual.
CrisGSM said:
Hi everybody.
Does it have anything to do with the proximity sensor? Is it the ribbon cable connecting the display to the motherboard faulty? Should i just order a new display assembly?
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I read this post now, I've got this kinda of broblem a month ago, but this happened only when the phone temperature became hot, I mean over 40°C, after a factory reset everything became normal, I no longer got high temperature and this problem don't appear, so at least in my phone it wasn't a hardware problem.
https://u.pcloud.link/publink/show?code=XZlcytkZWeh5RbqPt7fWqlxP3mT0LSb7b3oy
Hey guys I had the exact same problem. I sent my phone back in for repair and this is what I got
We have completed the necessary evaluation and repairs. We have also updated your device to the most current software.
We are in the process of shipping your device back. Typically, you should receive your device within two to three business days.
Repair Info: Display Failure(LCD Crack) (Functional), Display Failure(LCD Screen Bla (Functional), Display Failure(Others) (Functional)
Tracking number: 3939 9990 3569
If you have any additional questions, please DO NOT respond to this email. You may call us at 1-877-817-1759.
My advice is if the phone is under warranty send it in. Seeing this makes me wonder if it's a widespread hardware issue
I have received the replacement display and i have done the repair myself. All is fine, the phone is working good now.
CrisGSM said:
I have received the replacement display and i have done the repair myself. All is fine, the phone is working good now.
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How was the teardown ? I can't find any videos on it. The axon 7 was a pain for me because the aluminum case was a pain to take off around the corners and got damaged a bit. Hopefully removing the back of the axon 10 is a little easier . Thanks for any info