[Q] Phone Constantly Turns off - HTC ChaCha

Hi guys,
I recently ran into this problem after I woke one morning to my alarm clock blaring for about half an hour, the phone was pretty hot but not unbearably hot. I took out the battery and left the phone to cool down til trying to boot again, when I did the phone booted fine but it soon shut off again 5-10 seconds into loading into android. I assumed the heat knocked the charge out of the battery / something went wrong with the reading of the battery (as it read like 85%) so I just plugged it into the charger and left til it said it was full. It doesn't shut off by itself and works fine while on the charger regardless. But as soon as I unplug the phone dies within a few seconds. So I turned off the phone and let it charge overnight, woke again to the same issue and the battery reading 85% again. Before I booted back up though I tried the "Wipe Battery Stats" thing in CWM hoping that maybe it would fix it after I fully charged but it made no difference. Also I found that the phone is able to run off the charger when I severely underclock it to 250MHz but obviously it's too damn slow for every day use at that speed. As soon as I clocked it up to 480MHz it had the same issue again. I forgot to mention I was rooted with CWM, unlocked bootloader and on stock rom. After this I decided to revert to my pre-root back up rom from CWM and I still had the same issue.
The final thing that seems to make it work is removing the sim, I tried booting this morning without sim and the phone functions flawlessly even while under a heavy stress test without turning off. So I tried inserting another sim, this one not active. Issues start up again...
Any Ideas guys? Seems to me like if the phone is pulling "too much power" the phone auto shuts itself off. But then the SIM thing perplexes me, not really sure how it all affects.
Lastly, do you think I can still claim on my warranty? I've had this phone for just under a month and it's still in perfect condition... I really don't want to switch back to my chopped and screwed Motorola Flipout. But atleast that thing could handle the overheating pretty damn well. Also I didn't get this on contract I bought it outright from a reseller as a prepaid phone.

In the Netherlands, the warranty for a phone battery is set to six months by law, just contact HTC, and find out.
Sent from my HTC ChaCha with CM9 using XDA app.

Related

NEED HELP!!!! phone won't stop powering off

My inspire keeps powering off at ranodm times and has gotten worse. If its plugged into a power source it will stay on, but the second its pulled off theres a huge chance that it will just randomly power off. I've wiped the battery stats, factory rest a bunch of times, tried multiple roms and radios and can't find a solution. ANY HELP WOULD BE GREATLY APPRECIATED!!!!
See if ATT will give you a new battery.
Tx Redneck said:
See if ATT will give you a new battery.
Click to expand...
Click to collapse
I know it sounds like he's being an ass, but I think he's right. I have the exact same problem. Used CoreDroid, MIUI, & HoneySense 4 & 5 and they all randomly rebooted. I noticed that after I powered back on, the battery level would be significantly different. It got progressively worse as the battery level drops. Once I get to about 23%, it just turns off when I try to do anything. I speculate that the sudden increase in battery drain from the screen getting bright & the radio draws more current than the battery can provide.
To test, I got my phone to the point that it would turn off every time I booted it. It would show the homescreen & say that it had 18% battery. I then plugged it in to the USB charger & it works fine. I'll be replacing the battery ASAP.
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
cordell507 said:
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
Click to expand...
Click to collapse
Ok then, you "know" it's not the battery - so what is your speculation? Until I get the spare batteries I ordered today, I won't be able to fully test the battery theory. I can only say with certainty that the phone doesn't shutdown while plugged in.
I could also go along with another theory - The Thunderbolt got a recent OTA update that makes them randomly shutdown. Is it possible that a piece of that code made it into the new Gingerbread ROMs? I didn't note the issue running CoreDroid 6.4 (a GB build but the last to use EXT3 instead of EXT4 and was also released before the TB OTA update), but only after upgrading to 6.5. Could it be some finicky problem with EXT4?
meatrocket said:
Could it be some finicky problem with EXT4?
Click to expand...
Click to collapse
Actually, forget this part. I forgot I used HoneySense 4.0 with EXT3 & still had the random shutdown problem.
with it plugged in do a nandroid backup and then restore to stock then restore back with only restoring system and data
I know its not the battery because it will stay in CWM for several minutes and much longer than it does on without any random shutdowns. Going to try the return to stock and reflash method and post back.
Ok, so that I get this right, the test plan is to: flash back to stock, re-root & then reflash to a new ROM such as Coredroid 6.8? If that's what one of you are going to do, then I'll do it also so we can see if we get the same results.
Well, I actually downgraded to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed, went through Bubby's One Click and the damned phone shutdown upon boot to the first image of Bubby's. I figured MAYBE something was wrong with Bubby's One Click as I had originally used the ACE hack kit.
I reverted back to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed again & decided to use it for a minute to see if it shutdown and it DID!
There is either (A) a problem with my battery or (B) a problem with the charging system on my phone. This IS NOT a firmware/radio issue! It may be different for you, but I'm positive about my phone now. I'm going to wait until my new batteries come in on Wednesday and if it acts the same, I'll be replacing my phone under warranty. I should also note - I've never overclocked this phone, so I don't want anyone fear-mongering the N00BS about "see what overclocking will get you"!
Does yours stay on when its plugged in?
samftw said:
Does yours stay on when its plugged in?
Click to expand...
Click to collapse
Yes. I noticed the shutdowns started about 1½ to 2 weeks ago. It got more frequent as time went on. The phone is practically unusable now unless I leave it plugged in. I suspect that if it is indeed the battery, it may even start shutting down when plugged in since the phone will turn off if you remove the battery when it's plugged in. Just a hunch.
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
samftw said:
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
Click to expand...
Click to collapse
Well, bummer dude. I called AT&T and they said that the battery was covered under warranty & they'd be happy to send me one right out. The only problem was that they didn't have any in stock! They offered to credit my account with whatever I have to spend on replacing the battery myself. When I get the 2 batteries from Amazon & make sure they work, I'll get the credit for them applied to my account. It was only $25 for 2 batteries & charger shipped.
I called my local AT&T Corp stores to see if they had any batteries for the Inspire & they didn't either. Me thinks this widespread shortage of batteries could be indicative of a bigger problem.
WoW! Here's the feel-good part of this story....
As I posted earlier, AT&T service didn't have the battery to send me. I couldn't find a battery anywhere - I called the 2 AT&T Corp strores, BestBuy and Batteries +.
I went to the AT&T Corp store where I bought the phone & signed in for help. The girl came over to help as I was explaining to her what was happening & telling her that I wanted to take the battery out of her demo phone to make sure it was the battery. If it wasn't, then I could call service back & have them ship me a repalcement phone instead of having to wait until the batteries I ordered off of Amazon arrived.
She told me that she didn't want me to mess her floor phone up & offered to go in the back & get a phone to test with. She came back with a new battery still in the plastic. I popped it in and sure enough, it has been the battery! I told her thanks and that I felt a lot better knowing that it was indeed the battery.
She insisted that I keep the new battery since there were none to be found & she would "adjust" the phone she took the new battery from. I assume "adjust" is speak for "send it back as defective". I'm really positive about the whole experience, especially since she didn't have to do that at all. You can bet I'll be going back to that Corp store & buying from that rep when I'm ready to get my Samsung Galaxy S II!
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
King Askaba said:
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
Click to expand...
Click to collapse
Uh...did you read ANY of the thread or just post a reply? It seems rather obvious that there's a battery problem. Maybe you could do some of the same or similar testing we did to see if you have similar results?
The only thing I didn't say in all of this is that I got my phone on 2/14/11. So I've had it almost exactly 4 months before the problem really came up.

[Q] Possible battery drain when off

I really don't know if this is possible or not.... but I might need to get some new corduroys after a case of the brown adrenalin with my new sensation.
Got it Friday as could see progress on the rooting and sure enough Revolution came up with the goods same day. Rooted it Saturday.
Fully charged it, switched it off and went back to the HD2 - flip case and car kit arriving today. Really don't wanna damage my new boy toy by pocketing it with car keys etc.
Stone me though I thought I bricked it. Wouldn't switch on this morning - just a dark flicker of the screen. Sweat pouring off my forehead. Never bricked a device and flashed my HD2 & TP2 a million times and my £450 unlocked handset is 3 days old and dead..
Long and the short of it is plugged in the charger again and a few minutes later it powers up - 3% battery.
Is it possible it could drain switched off? Or should I blame the kids for messing with it and deduct my dry cleaning bill from their pocket-money?
After I rooted, I had to do a battery pull until I was able to turn my phone on again, although this doesn't really replicate what problem you had...
The battery does not drain if the phone is turned off.
Question is, was it definitely turned off?
Even if it wasn't, there's no way a full charge is going to drain overnight... Unless you had a Satnav running...
Sent from my HTC Sensation Z710e using XDA Premium App
You're right - it SHOULDN'T... I'd rebooted no problems several times after the rooting. Some OTA update came over and didn't install successfully though.
It'd be very odd (and a warranty issue, get ready to go into rooting reverse) but for now I'm inclined to just blame the kids. Unless anyone else has has similar experiences.
I guess time with it will tell.
EDIT: Apparently it's a known issue and has been fixed with the new CWM update! See: http://forum.xda-developers.com/showthread.php?t=1192300
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
EDIT: Good man. Thanks for the update. Better get onto that right away.
Yup.. that's the same experience... except I'm still on stock rom with tweaks.
What do you reckon - flash back to stock and see if it still happens? Really don't want it turning into permanent paperweight with an iffy bootloader for someone at warranty to find with their JTAG.
Morsolo said:
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
Click to expand...
Click to collapse

[Problem] HTC Inspire will not work at all HELP!!

Hey all, I just got through with this hurricane sandy business and now I find my phone not working at all. First off I'd like to say that there is no water damage to this phone and it is NOT rooted. The problem is that it just won't turn on at all, and won't charge when I try to charge the device. The day before I charged the phone and it worked fine. I can provide more details if needed but I need to find a solution to this.
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
bananagranola said:
Did it run down on battery completely before it did this? You might need to charge it for a bit before it turns on. Also, see if you can get your hands on a spare battery to see if it's the battery's problem. I would also try removing the battery and putting it back just to make sure it wasn't jostled loose.
Click to expand...
Click to collapse
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
mpvsuperstar said:
Two days ago I completely let the battery drain on its own because it was draining faster than usual and I was using it very minimally due to the lack of phone signal during the power outage. And yesterday I charged it until it was 100% in the morning and at night I charged it again until 100%. Before I went to bed, I turned off my phone and it was 90% and when I turned it on in the morning it was at 77% (which I thought was weird since the phone was not even on). Now the phone will not work at all. I took the battery out and everything. I even tried turning the phone on while trying to charge it (but it would not charge). The only feedback I got was that it vibrated when I tried turning it on this afternoon and after that was nothing. (it would either get stuck at the AT&T bootup part or I would get no display at all)
Click to expand...
Click to collapse
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2
bananagranola said:
And nothing happened to it in between at all? That's very odd. The only thing I can think of to try is another battery.
Click to expand...
Click to collapse
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Niavaran
mpvsuperstar said:
Nothing I can think of. It was fully charged by 9PM the other night and shut off before I went to bed. Next morning the batter is nearly halfway drained for no apparent reason. I think I will get another battery to test.
Also I let the battery sit out of the phone for a few days now and the phone still does not work.
Click to expand...
Click to collapse
***
Get a hold of a charged battery, then after 1 hour with no battery in the device, replace the battery remove the SD-Card and the SIM-Card, replace all covers. Reboot your PC and go to firewall tab in the control panel and turn of your firewalls, then reboot your PC, then using USB data cable not a charging cable.. with your device being OFF conect to a USB connection in the back of your PC, if it's a laptop use the one next to the intranet connection. Then wait about 1min. If nothing happwned, hold the volume down button then press and release the power button. if nothing happened, hold the volume up then press and release the power button. If nothing happened do the samething this time by holding both up and down volume buttons. If nothing happened with your device connected to the PC go to MY Computer tab right click on C>Properties then go to tools click on check disc tab check mark both options then restart your PC. Before windows tour OS starts, your PC will go through a self check. let it do its thing. it takes a couple of hours. then after its down check to see if it has seen your device. if not then do procedures above once again. GOOD LUCK.
PHP:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
lobig
mpvsuperstar said:
Okay so I finally got it to turn on but in order to charge it, the phone must be turned off for some reason. Also, the touch screen is not working, even after I did a hard reset and erased all my data. I'm not sure if it is a hardware issue or a software issue because the display is working fine.
Click to expand...
Click to collapse
That same thing happened to a friend of mine. She took it to a technician tho and they sorted it out for her.
Hello every one, this just my first post here, but I have been follow the forum very very close since some days ago thanks to Mustaavalkosta and his new CyanogenMod Rom here:http://forum.xda-developers.com/showthread.php?t=2533007&page=283.
I am having a similar problem with my HTC Inspire, here is my story. I bought it like it a year ago, the first thing I do was to rooted with AAHK and install CyanoyenMod cm-7-20130301-NIGHTLY-ace. Everything works just fine till a couple of months ago. One night I just leave my Inspire and go to sleep, the next morning I wasn't able to turn on, not charging, not turn on. Was not the battery because my brother has another Inspire and I check with his battery. I just leave the phone without the battery and Sim and SD for a day and them come back again, but at next day the same occurs. I try all that time, vol down+power. voldown+volup, every convination but nothing works. So I decide to dissensambly my phone... in the process I broke the ribbon flex cable http://www.ebay.com/itm/OEM-HTC-Desire-HD-Inspire-4G-Camera-Socket-Keypad-Membrane-PBC-Ribbon-Flex-Cable-/320925341841?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item4ab8a41891 The phone was in parts on my table like a month till I was able to buy and recieve the ribbon (I live in Colombia). Finally the ribbon arrives 3 days ago, so I assembled the phone again and...magic! the phone turns on. My next step was install the Mustaavalkosta Rom that I mentioned before.... but, yesterday, my phone was dead again. So a try all steps again, put out the battery, Sim and Sd... and again try all the combinations of buttons, but nothing works... So I do it again: dissensably again my phone: Only disconnecting the display doesn't works... I have to disconect the display and the ribbon cable, assembled again and just turn on again.... Now I am waiting for the next black out...
I know is a weird behavior, but may be some one can point me in some direction to fix it.. I am not a developer or anything like that, but I like to investigate and solve problems... any help will be wonderful.
Cheers!
PD: I dont have any apps installed, just trying the Rom as it is.
PD: The next time it happens I will try the niavaran advises.

[Q] Rooted 4.1.1 GS3 Possible Sudden Death Syndrome?

Hello All!
Three days ago I updated my GS3 to JB 4.1.1. I also ODIN'd TWRP onto my phone as a recovery and loaded SuperSU with an unlocked bootloader onto my phone along with BusyBox. I fell in love with my phone again as JB ran smoothly and I was even able to use Wallet Installer to get Google Wallet onto my phone. However, tonight, my phone seemed to experience a case of Sudden Death Syndrome. A common issue found by googling why my phone's failure to respond to boot commands and power commands.
It will not respond to attempts to boot into ODIN mode, my TWRP recovery and the only sign of life on my phone is a solid red LCD that lights up only if I remove the battery and leave the device plugged into a wall charger. Once I try to reinsert the battery, however, the LCD goes away and the phone once again turns into a coffee coaster. It's taking a lot of strength not to throw it against the wall. (I picked the worst week to quit smoking.)
I don't believe I hardbricked the device because three hours ago at the time of this post, I went to sleep and the phone was working and I was able to send and receive messages. I believe that rooting my phone actually made it even more stable than normal. I just can't believe my phone could just suddenly die. Could it be another case of Sudden Death Syndrome? (Corrupted NAND?) I bought this phone in August and many cases of SDS for the GSIII seem to occur within 150-200 days of activation, which would put me in that window. If I answered my own questions, please feel free to tell me. I'm just trying to explore all options as an exasperated user dealing with what seems frustration after frustration and the one release I have from that stress just **** a brick.
I am covered by Asurion Insurance (and if the crack on my screen will not be enough I plan on running it over with my car for good measure to get my money's worth) but I really do not want to have to file an insurance claim unless it is absolutely necessary.
Phone died just last night 12/29/12. The battery was running down, then beeped once like a warning to charge it. Plugged into the charger and no light whatsoever! The battery icon would come on for a second and then nothing. Left it on the charger over night. Nothing. No red charging light, no boot. Pulled the battery and re-plugged into charger. Same charging icon on screen but nothing else. Tried every combination of removing battery, sim card, memory card, and plugging it in to the charger and still won't boot. Tried a different charger and also my laptop. Nothing. The S3 is a USA Verizon variant. 16gb. Black. I guess it's off to Verizon this morning to get a new phone. Phone is only 45 days old!!!
You could try leaving it on the charger for a couple hours then booting into recovery and reflashing your rom. I've seen a couple instances reported on xda where the battery simply just gave up below 23% and refused to turn back on.
Edit: example, not even a couple weeks old...
http://forum.xda-developers.com/showthread.php?t=2056539
Sent from my SCH-I535 using xda app-developers app
If it is a case of "sds" Samsung will replace the board for free.
Ryno77 said:
If it is a case of "sds" Samsung will replace the board for free.
Click to expand...
Click to collapse
Only reports of SDS in the 150-200 day time frame that I saw was with the International Version and it is completely different motherboard.
What do you kids do to your phone? How old are you? I'm going to start a survey. Age please?
Sent from my SCH-I535 using Tapatalk 2
Update: Brought the S3 into Verizon. They pulled the battery (Like I did a few times!) and somehow got it working again!! FM ! Phone reboots and turns off and then back on. BUT..... if you turn it completely OFF and plug it in to charge then the same as I mentioned happens again. STRANGE. The only way to get it to reboot is to pull the battery and keep it out for about 30 seconds. Put the battery back in and it'll reboot again!!!! Is it me or is this a strange quirk???? The previous times I pulled the battery it was out then back in. This time I took it out, waited 30 seconds and VOILA! It works. Thought you might like an update. Verizon S3 bought on 11/17/12. Rooted and not oc/uc'd. Using Clean Rom 5.5.1
h
prdog1 said:
Only reports of SDS in the 150-200 day time frame that I saw was with the International Version and it is completely different motherboard.
Click to expand...
Click to collapse
That's good news..thanks for the correction.

[Q] Possible virus?

So I made sure to look it up but couldn't find anything so here I am.
Anyways I have a Samsung Galaxy S3 (I747) rooted and running Slim OS, but I haven't done any mods or customizations in awhile. The battery was getting low so I, of course, plugged it in, but it was still dying, which isn't strange, it occasionally does that, so I just let it die. After awhile I turned it back on and it was on 6% and after awhile 5% now I thought it was strange since I wasn't doing anything too power demanding and my charger is a good charger, then at 2% the screen turned off and wouldn't turn and I even tried holding down the power button thinking it might've turned off but that didn't work, I left it charging and even took out the battery and that didn't work and then I noticed that the charging screen didn't even pop up whenever I plugged in the charger. Now fearing my phone is messed up I took out the SD card and put into my Samsung galaxy camera 2 and the battery started going down quicker than usual, it was at 58% and after like 10 minutes went down to 32% and then it shut off like my phone, but unlike my phone, my camera is unrooted running stock android. Please help
Or the SD card could be causing problems.
Sent from my SM-N9005 using Tapatalk
Quick update
So my camera turned back on and it now works, although I rooted it and now theres some problems, but this isn't the right section for that, but anyways, when I plug my phone up it does get warm unlike the first day, so I assume it is actually charging

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