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NEED HELP!!!! phone won't stop powering off

My inspire keeps powering off at ranodm times and has gotten worse. If its plugged into a power source it will stay on, but the second its pulled off theres a huge chance that it will just randomly power off. I've wiped the battery stats, factory rest a bunch of times, tried multiple roms and radios and can't find a solution. ANY HELP WOULD BE GREATLY APPRECIATED!!!!

See if ATT will give you a new battery.

Tx Redneck said:
See if ATT will give you a new battery.
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I know it sounds like he's being an ass, but I think he's right. I have the exact same problem. Used CoreDroid, MIUI, & HoneySense 4 & 5 and they all randomly rebooted. I noticed that after I powered back on, the battery level would be significantly different. It got progressively worse as the battery level drops. Once I get to about 23%, it just turns off when I try to do anything. I speculate that the sudden increase in battery drain from the screen getting bright & the radio draws more current than the battery can provide.
To test, I got my phone to the point that it would turn off every time I booted it. It would show the homescreen & say that it had 18% battery. I then plugged it in to the USB charger & it works fine. I'll be replacing the battery ASAP.

this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries

cordell507 said:
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
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Ok then, you "know" it's not the battery - so what is your speculation? Until I get the spare batteries I ordered today, I won't be able to fully test the battery theory. I can only say with certainty that the phone doesn't shutdown while plugged in.
I could also go along with another theory - The Thunderbolt got a recent OTA update that makes them randomly shutdown. Is it possible that a piece of that code made it into the new Gingerbread ROMs? I didn't note the issue running CoreDroid 6.4 (a GB build but the last to use EXT3 instead of EXT4 and was also released before the TB OTA update), but only after upgrading to 6.5. Could it be some finicky problem with EXT4?

meatrocket said:
Could it be some finicky problem with EXT4?
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Actually, forget this part. I forgot I used HoneySense 4.0 with EXT3 & still had the random shutdown problem.

with it plugged in do a nandroid backup and then restore to stock then restore back with only restoring system and data

I know its not the battery because it will stay in CWM for several minutes and much longer than it does on without any random shutdowns. Going to try the return to stock and reflash method and post back.

Ok, so that I get this right, the test plan is to: flash back to stock, re-root & then reflash to a new ROM such as Coredroid 6.8? If that's what one of you are going to do, then I'll do it also so we can see if we get the same results.

Well, I actually downgraded to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed, went through Bubby's One Click and the damned phone shutdown upon boot to the first image of Bubby's. I figured MAYBE something was wrong with Bubby's One Click as I had originally used the ACE hack kit.
I reverted back to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed again & decided to use it for a minute to see if it shutdown and it DID!
There is either (A) a problem with my battery or (B) a problem with the charging system on my phone. This IS NOT a firmware/radio issue! It may be different for you, but I'm positive about my phone now. I'm going to wait until my new batteries come in on Wednesday and if it acts the same, I'll be replacing my phone under warranty. I should also note - I've never overclocked this phone, so I don't want anyone fear-mongering the N00BS about "see what overclocking will get you"!

Does yours stay on when its plugged in?

samftw said:
Does yours stay on when its plugged in?
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Yes. I noticed the shutdowns started about 1½ to 2 weeks ago. It got more frequent as time went on. The phone is practically unusable now unless I leave it plugged in. I suspect that if it is indeed the battery, it may even start shutting down when plugged in since the phone will turn off if you remove the battery when it's plugged in. Just a hunch.

same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass

samftw said:
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
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Well, bummer dude. I called AT&T and they said that the battery was covered under warranty & they'd be happy to send me one right out. The only problem was that they didn't have any in stock! They offered to credit my account with whatever I have to spend on replacing the battery myself. When I get the 2 batteries from Amazon & make sure they work, I'll get the credit for them applied to my account. It was only $25 for 2 batteries & charger shipped.
I called my local AT&T Corp stores to see if they had any batteries for the Inspire & they didn't either. Me thinks this widespread shortage of batteries could be indicative of a bigger problem.

WoW! Here's the feel-good part of this story....
As I posted earlier, AT&T service didn't have the battery to send me. I couldn't find a battery anywhere - I called the 2 AT&T Corp strores, BestBuy and Batteries +.
I went to the AT&T Corp store where I bought the phone & signed in for help. The girl came over to help as I was explaining to her what was happening & telling her that I wanted to take the battery out of her demo phone to make sure it was the battery. If it wasn't, then I could call service back & have them ship me a repalcement phone instead of having to wait until the batteries I ordered off of Amazon arrived.
She told me that she didn't want me to mess her floor phone up & offered to go in the back & get a phone to test with. She came back with a new battery still in the plastic. I popped it in and sure enough, it has been the battery! I told her thanks and that I felt a lot better knowing that it was indeed the battery.
She insisted that I keep the new battery since there were none to be found & she would "adjust" the phone she took the new battery from. I assume "adjust" is speak for "send it back as defective". I'm really positive about the whole experience, especially since she didn't have to do that at all. You can bet I'll be going back to that Corp store & buying from that rep when I'm ready to get my Samsung Galaxy S II!

I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.

King Askaba said:
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
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Uh...did you read ANY of the thread or just post a reply? It seems rather obvious that there's a battery problem. Maybe you could do some of the same or similar testing we did to see if you have similar results?
The only thing I didn't say in all of this is that I got my phone on 2/14/11. So I've had it almost exactly 4 months before the problem really came up.

[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?

As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\

Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App

No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.

Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App

Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.

You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge

carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.

As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.

Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?

mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.

It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

[Q] Phone Constantly Turns off

Hi guys,
I recently ran into this problem after I woke one morning to my alarm clock blaring for about half an hour, the phone was pretty hot but not unbearably hot. I took out the battery and left the phone to cool down til trying to boot again, when I did the phone booted fine but it soon shut off again 5-10 seconds into loading into android. I assumed the heat knocked the charge out of the battery / something went wrong with the reading of the battery (as it read like 85%) so I just plugged it into the charger and left til it said it was full. It doesn't shut off by itself and works fine while on the charger regardless. But as soon as I unplug the phone dies within a few seconds. So I turned off the phone and let it charge overnight, woke again to the same issue and the battery reading 85% again. Before I booted back up though I tried the "Wipe Battery Stats" thing in CWM hoping that maybe it would fix it after I fully charged but it made no difference. Also I found that the phone is able to run off the charger when I severely underclock it to 250MHz but obviously it's too damn slow for every day use at that speed. As soon as I clocked it up to 480MHz it had the same issue again. I forgot to mention I was rooted with CWM, unlocked bootloader and on stock rom. After this I decided to revert to my pre-root back up rom from CWM and I still had the same issue.
The final thing that seems to make it work is removing the sim, I tried booting this morning without sim and the phone functions flawlessly even while under a heavy stress test without turning off. So I tried inserting another sim, this one not active. Issues start up again...
Any Ideas guys? Seems to me like if the phone is pulling "too much power" the phone auto shuts itself off. But then the SIM thing perplexes me, not really sure how it all affects.
Lastly, do you think I can still claim on my warranty? I've had this phone for just under a month and it's still in perfect condition... I really don't want to switch back to my chopped and screwed Motorola Flipout. But atleast that thing could handle the overheating pretty damn well. Also I didn't get this on contract I bought it outright from a reseller as a prepaid phone.

In the Netherlands, the warranty for a phone battery is set to six months by law, just contact HTC, and find out.
Sent from my HTC ChaCha with CM9 using XDA app.

[Q] ~Guessing SDS?~

So about 2 weeks ago, i rooted my phone and flashed over the nightly version of CWM. Ran fine for about a week, afterwards i noticed a big battery drain. Then started the freezes, and finally the random restarting. During this time, it would commonly get my battery percentage wrong( Ex: It would say 20% but then die. I would turn it back on and it would say 5. Take out the battery, put it back in, and it would say something like 12%.) Yesterday, i had about 20% left, and it just turns off. Wont turn back on. I get home, plug it up, and its in a charging screen boot loop. Plug in-Go to charging screen-Turn off-repeat. It will do that repeatedly, as long as it's plugged in. I've looked it up, and it looks like it's the SDS (Sudden Death Syndrome) and that Samsung can only fix it under warranty. The problem is, I didn't get this through a carrier contract, i bout it basically new online. Any help? Anyone have advice on how to fix it, or what to do?

Odin back to stock and see if it still happens.
Sent from my SCH-I535 using Tapatalk 4

Bcaraway14 said:
So about 2 weeks ago, i rooted my phone and flashed over the nightly version of CWM. Ran fine for about a week, afterwards i noticed a big battery drain. Then started the freezes, and finally the random restarting. During this time, it would commonly get my battery percentage wrong( Ex: It would say 20% but then die. I would turn it back on and it would say 5. Take out the battery, put it back in, and it would say something like 12%.) Yesterday, i had about 20% left, and it just turns off. Wont turn back on. I get home, plug it up, and its in a charging screen boot loop. Plug in-Go to charging screen-Turn off-repeat. It will do that repeatedly, as long as it's plugged in. I've looked it up, and it looks like it's the SDS (Sudden Death Syndrome) and that Samsung can only fix it under warranty. The problem is, I didn't get this through a carrier contract, i bout it basically new online. Any help? Anyone have advice on how to fix it, or what to do?
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Why are you double posting? You already posted this in the Q&A section, you're causing more work for moderators by doing this. Posting once is enough.
Sent from my SCH-I535 using Tapatalk 2

Woke up to a dead i727

Hi Guys,
I need thought my own Sky would give me problems since i take care of it so well :crying:
So last night i put the phone on my night table to charge, it had 9% battery left and the phone beeped since i plugged the charger and it was charging, now in the morning when i realize i'm late for work, i went to check my phone and it was dead(no alarm this morning). It was all plugged in still the charger and battery. Now i got to work and a work partner has a Sky too, i tested his battery on my Sky and nothing, tested my battery on his Sky and worked so my battery is fine(it was 100%), i tested my charger on his Sky and charged, i tested his charger on mine and nothing.
Tried plugging the phone with only usb cable to the pc without battery to reach download mode or recovery but nothing.
Now since our batteries are fine and chargers, im assuming my motherboard died which i was thinking if the battery would work it was going to be the charging port.
Is there a way to test each part of the phone o be more accurate about this issue?
Thanks in advance.

Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk

toyes said:
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
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The phone won't do anything at all, i have fixed Sky's power button before and this is really weird. Stock Rom/Kernel, it was Android 4.1.2 and i have it for like 1year and 6 months.
If you need anything else let me know.
One more thing that could help, lately i noticed that the phone wasn't charging as fast as usual.I installed the Skyrocket charging app and when i plugged the charger to the phone it would say Fast Charge A/C 900~ mA and after like 30 seconds it would go down to 800, 700, 600 and then say Charger Wakelock 500~ mA.
Im really starting to think my board died.

Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol

it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo

theesotericone said:
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
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vincom said:
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
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OH Jesus Christ, i'll try to get a new mobo then and update this.
And i'll lose all my data and will have to restore a Kies Backup from May-2013. Great!:highfive::victory: :crying:

Had this happen once or twice. It turned out that the usb port on the bottom of the phone had some junk that accumulated in there as well as some signs of minor corrosion, and was not making a good connection anymore. It just needed to be cleaned out. First, I think I just (very carefully) used a needle or safety pin or something like that to gently extract the lint/dust/crap out of the port, and then cleaned up the metal connectors in the port, and one of the back inside corners where I saw a little bit of green/white build up, with a little bit of isopropyl alcohol. I let it sit for a little bit to make sure it was dry and when I plugged it in, it started charging again. I happened to have an Optivisor lying around which made it a bit easier to see what I was doing, but it isn't necessary. The most annoying part was getting a small, focused beam of light from a flashlight into the port at just the right angle, and then figuring out how to keep it there while I worked. Shouldn't take long, and as long as you don't do something really dumb, it can't hurt to give it a try.

Except that he ruled that out by swapping batteries with his friends phone.
Sent from my HTC One S using xda app-developers app