Have just recieved my P6200 back from Samsung UK who are refusing to repair or replace the main board as it is of non-UK origin.
I originally bought it from ebay and it was the P6200L model, (Brazilian I think). They are advising me to return it to the supplier (which I cannot do as it was bought off a third party on ebay).
Can anyone offer an advice on how I can get it repaired or do I now have a £300 paper weight!!!
I've had great success with mobiletechvideos.com repairing Samsung devices for about $50.
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Hello,
I got my Galaxy S from eBay with a T-Mobile contract. The Galaxy S was a unlocked Vodafone one (Vodafone Apps, Vodafone Bootscreen but I can use it with all SIM-cards). So if my SGS would suddenly have a problem with don't know what could I still use the Samsung Warranty Service to repair it? Or do I have to go to a T-Mobile store? Because at Samsung they asked for a bill but I buyed it on eBay so I'm not sure if they would accept the bill.
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I purchased my Desire S on Ebay, the seller mentioned that the phone come with global warranty. After clarifying this with HTC, I am told that other than the country of origin where the phone was purchased from. The following service centers will cover your warranty:
Global Warranty Service centers - Hong Kong, Singapore, Taiwan, US, and UK
I'm planning to send my Desire S to Singapore to have it repaired after the faulty eMMC was fried under normal use. Is the Singapore service centre reliable?
I'll like to note that it is strange that Singapore GWS contact number is a taiwanese number: +886-266-391-147. The country code is 65 for Singapore. Does anyone has experience with Singapore GWS?
http://www.htc.com/www/contact/call-us/
Does the packaging comes with a warranty card? Its supposed to display the number for the Singaporean service center... beginning with 1800xxxxxxxx, I don't have the warranty with me at the moment will update you again.
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In my correspondence with HTC Singapore, they mentioned that they will accept my phone for repair as per the "international product warranty" that came with the phone.
Now, it is strange and appalling that HTC Singapore is trying to weasel in a non-refundable "inspection fee" of SGD $53.50, regardless that the phone is under warranty or not. This is infuriating, the warranty statement at clause 3 clearly stated that the phone will be repaired free-of-charge when the phone is under the manufacturer's warranty period!
"Throughout the Warranty Period HTC or its authorized agent will,
at their discretion, without charge and subject to Clause 7 repair or
replace a defective Product. Repair or replacement may involve the
use of functionally equivalent reconditioned unit. HTC will return
the repaired Product or replaced with another functional equivalent
Product to the Customer in good working condition. All replaced
faulty parts or components will become the property of HTC."
Yep. Singapore service is reliable. In fact, I live in Singapore. Their service is good. However, be prepared. To only have your phone repaired after a week. Singaporeans loves bricking their phones and send it to HTC.
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matthewsucks said:
Yep. Singapore service is reliable. In fact, I live in Singapore. Their service is good. However, be prepared. To only have your phone repaired after a week. Singaporeans loves bricking their phones and send it to HTC.
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does singaporeans have to pay $53.50 for in warranty repairs?
jazzaddict said:
does singaporeans have to pay $53.50 for in warranty repairs?
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Click to collapse
If the emmc chip is damaged, they might charge just a little bit, maybe 5-10 SGD
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how do you know if your phone has the global warranty?
i bought my phone in taiwan, but i'm now at hong kong.
I was wondering if i would be able to fix my phone under the warranty here at hong kong. The thing is all i have is my phone now, I don't have the box that it came with.
So global warranty doesn't apply to all country purchased?
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thunder9111 said:
how do you know if your phone has the global warranty?
i bought my phone in taiwan, but i'm now at hong kong.
I was wondering if i would be able to fix my phone under the warranty here at hong kong. The thing is all i have is my phone now, I don't have the box that it came with.
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yeah, they would fix it if it's under warranty. But there will be a GWS surcharge
I found a cheap Galaxy S the phone and touchscreen works but the glass is cracked...
a new replacement screen cost just as the phone (I'm from Romania)
or a Galaxy Nexus same price same problem
and I also found a Galaxy SII with no sim card slot on the board, brought from America on Sprint network (I'm from Romania I need a gsm/3g... I don't know if I can use it) and cost just as Galaxy S with the craked screen
I want to buy a better phone cheap(I have a Lg Optimus Net)...
what do you think?
I'll take that sprint galaxy s3 off your hands
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DroidModder said:
I'll take that sprint galaxy s3 off your hands
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Click to collapse
S 2 not 3 but I found a Galaxy S in exchange of my Optimus Net and 40$
Your only options:
- try to find a local service center that can order a cheaper part
- or even better, hit up eBay or chinese sites like dx.com and order the screen yourself, and then search for a service center or install it yourself.
It's still not cheap, but much cheaper than the official route.
Try ebay.om for parts..
diy
I second ebay, it's usually not that hard to fix things yourself. Watch a few videos on ifixit and order the parts on ebay. Alternatively you could just try to sell both phones and order a new one
I know how to change and stuff like that...
today I found 2 guys that need money quick bc they leave the country soon and one of them sells a S3 with 160$ and the other one a S2 with 190$... crazy right? I'll call them in the morning to see if the ads are correct and maybe I'll go to meet and see the phones if they are fake or something... I'll let you know
Well I'll take the S2 off your hands
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amazon is good
you could try amazon ebay craiglist
I am thinking about buying a N8013 but if I do buy a 8000 for the 3g capability, where is a good place to get one from.
Anyone have a favorite supporting store that they like?
Thanks
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got mine in Germany from Amazon. Maybe you add your living place?
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India it's n8000.
Yes you can order it from India but doubt any of the sites ship overseas
New Egg has them
I am in the USA.
Not seeing the 8k on Newegg, just the 8013.
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Do not think 8k is launched in USA you only have the wifi version over there you will need to import it
I'd suggest getting it from Handtec or Clove in the UK. That's where I get most of my imported devices from. I got my N8000 from Negri because there wasn't a release date in the UK yet and it has a Brazil/Trinidad CSC and hasn't been updated from the shipping s/w. EU devices get much more frequent updates and have had as many as three compared to my none. It's 405 GBP ($652) all-in delivered overnight from Handtec. Since you're buying it from an authorized dealer in its country of intended sale the 2-year Samsung warranty will be preserved. But you'll have to send it to the UK at your own expense if it needs repair. If you buy it from Negri or Expansys-USA you'll have to send it to them for repair and they'll send it to one of their oversees affiliates who will have it repaired on your behalf.
http://www.newegg.com/Product/Product.aspx?Item=N82E16875176410
Out of stock though...
dude6595 said:
http://www.newegg.com/Product/Product.aspx?Item=N82E16875176410
Out of stock though...
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Any unlocked Samsung mobile device that's sold in the U.S. is considered grey market and has no warranty because it's not intended to be sold here and can't be by an authorized reseller. Buying a Samsung device outside its intended country of sale and/or from a non-authorized reseller (CL/eBay/Amazon) means Samsung won't honor the warranty. Negri and Expansys-USA get around it by shipping their U.S. customer's devices that need repair to overseas affiliates.
This is what the link you posted says about warranty. I'm guessing the 90 days means NewEgg (not Samsung) will exchange it if it's becomes defective during that time.
Limited Warranty period (parts): 90 days
Limited Warranty period (labor): 90 days
My charge port on my S3 is going to crap. I have insurance on my phone though and thinking about getting a new one. Has anyone got a new phone through Verizon insurance? How much did you have to pay? Was it new of a refurb? Thanks
bmatty14 said:
My charge port on my S3 is going to crap. I have insurance on my phone though and thinking about getting a new one. Has anyone got a new phone through Verizon insurance? How much did you have to pay? Was it new of a refurb? Thanks
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If the phone is under a year old Verizon should just replace it without going through insurance. They most certainly send you a certified-like-new device. If the process is handled by Verizon it will either be free or like $3 for overnight shipping.
bmatty14 said:
My charge port on my S3 is going to crap. I have insurance on my phone though and thinking about getting a new one. Has anyone got a new phone through Verizon insurance? How much did you have to pay? Was it new of a refurb? Thanks
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If your phone is more than a year old, you will have to go through the insurance. It will cost $99 and you get a brand new phone not a refurb.
If you have the complete verizon insurance package you dont need to go through insurance they will replace it for you, they did the same for mine when it wouldnt turn out
From what I was told you have to pay $90
As long as you paid for insurance. Which is 10 a month for two years or $100 up front which covers the two years
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If you have insurance through Verizon Wireless (not some authorized seller of Verizon products) it is handled by Asurion, a third party insurance provider. If you need insurance replacement (lost, stolen, or damaged phone) it is $99 dollars. The phone you get from Asurion will most likely be refurbished but occasionally they do send new ones depending on stock.
If the port has stopped working because of a manufacturer defect with the device and not because it was damaged somehow, then you have to go through Verizon. If it's under warranty (been less than a year since you purchased the device) or if it's been more than a year and you have an extended warranty the device will be replaced at no charge through Verizon
If it's a manufacturer's defect the insurance company won't replace it. It has to be covered by warranty.
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I just was at Verizon 3 days ago.
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