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I purchased my Desire S on Ebay, the seller mentioned that the phone come with global warranty. After clarifying this with HTC, I am told that other than the country of origin where the phone was purchased from. The following service centers will cover your warranty:
Global Warranty Service centers - Hong Kong, Singapore, Taiwan, US, and UK
I'm planning to send my Desire S to Singapore to have it repaired after the faulty eMMC was fried under normal use. Is the Singapore service centre reliable?
I'll like to note that it is strange that Singapore GWS contact number is a taiwanese number: +886-266-391-147. The country code is 65 for Singapore. Does anyone has experience with Singapore GWS?
http://www.htc.com/www/contact/call-us/
Does the packaging comes with a warranty card? Its supposed to display the number for the Singaporean service center... beginning with 1800xxxxxxxx, I don't have the warranty with me at the moment will update you again.
Sent from my HTC Desire S using XDA App
In my correspondence with HTC Singapore, they mentioned that they will accept my phone for repair as per the "international product warranty" that came with the phone.
Now, it is strange and appalling that HTC Singapore is trying to weasel in a non-refundable "inspection fee" of SGD $53.50, regardless that the phone is under warranty or not. This is infuriating, the warranty statement at clause 3 clearly stated that the phone will be repaired free-of-charge when the phone is under the manufacturer's warranty period!
"Throughout the Warranty Period HTC or its authorized agent will,
at their discretion, without charge and subject to Clause 7 repair or
replace a defective Product. Repair or replacement may involve the
use of functionally equivalent reconditioned unit. HTC will return
the repaired Product or replaced with another functional equivalent
Product to the Customer in good working condition. All replaced
faulty parts or components will become the property of HTC."
Yep. Singapore service is reliable. In fact, I live in Singapore. Their service is good. However, be prepared. To only have your phone repaired after a week. Singaporeans loves bricking their phones and send it to HTC.
Sent from my HTC Desire S using XDA App
matthewsucks said:
Yep. Singapore service is reliable. In fact, I live in Singapore. Their service is good. However, be prepared. To only have your phone repaired after a week. Singaporeans loves bricking their phones and send it to HTC.
Sent from my HTC Desire S using XDA App
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Click to collapse
does singaporeans have to pay $53.50 for in warranty repairs?
jazzaddict said:
does singaporeans have to pay $53.50 for in warranty repairs?
Click to expand...
Click to collapse
If the emmc chip is damaged, they might charge just a little bit, maybe 5-10 SGD
Sent from my HTC Desire S using XDA App
how do you know if your phone has the global warranty?
i bought my phone in taiwan, but i'm now at hong kong.
I was wondering if i would be able to fix my phone under the warranty here at hong kong. The thing is all i have is my phone now, I don't have the box that it came with.
So global warranty doesn't apply to all country purchased?
Sent from my HTC Desire S using xda premium
thunder9111 said:
how do you know if your phone has the global warranty?
i bought my phone in taiwan, but i'm now at hong kong.
I was wondering if i would be able to fix my phone under the warranty here at hong kong. The thing is all i have is my phone now, I don't have the box that it came with.
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Click to collapse
yeah, they would fix it if it's under warranty. But there will be a GWS surcharge
can someone lease provide us with the current HTC sensation prices in their countries , with or without warranty's ? preferably retail prices, and in the middle east , however other countries prices are welcomed. thank you
got it for 549 from T-Mobile without contract
EU retail handset, SIM Free - £399.95:
http://www.mobilefun.co.uk/sim-free-htc-sensation-p29011.htm
430 EURO THE NETHERLANDS SIMLOCK FREE
http://www.electrosky.nl/product_info.php?products_id=799
Just dropped to $500 at T-Mobile without contract. USA
Sent from my Nexus One using XDA App
Its free in the U.S. at radioshack currently.
549 no contract up here in Canada. Going for about 475 - 500 on craigslist.
Sent from my HTC Sensation Z710e using Tapatalk
smoochiezz24 said:
Its free in the U.S. at radioshack currently.
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Wow is radio shack still offering this special? Do you need a longer than 1 year contract?
got mine new from amazon uk, £375 but it fluctuates quite a lot
I can't find it as free @ Radioshack, but Target's got it for 100$ w/ a 2 year contract. Online and in store for this week it seems.
hybridctr said:
Wow is radio shack still offering this special? Do you need a longer than 1 year contract?
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No idea. Its only tmobile phones. I live in Baltimore, MD and its a special at more than one shack here. I think tmobile is tryna reel in a bunch of customers before the possible merger. I saw it today so they should still be doing it. You are definitely going to need a two year contract. The offer is in-store only. Not online.
panamoz.com has it for £345, delivery to the UK is £9.99, only thing is because they are based in Hong Kong it could be the Asian version you get. Although you can still select english language on the handset so its not such a big problem.
Cheapest I can find the european version is £399 at amazon currently.
Cheers
Sadly in lebanon the HTC agent is selling it at more than 800$, he says that its more expensive cz of the 1 year limited warranty ,is this true?? i dont think so , i tried contacting HTC to file a complaint but with no luck till now , their agent is adding 100$ to 300$ on each htc phone , i cant believe how htc is letting this happen.
600 euros ( $822) here in Greece without contract!!!
Thats what im talking about!! how can htc let their agents take advantage of its possible customers like that!! unacceptable
smoochiezz24 said:
No idea. Its only tmobile phones. I live in Baltimore, MD and its a special at more than one shack here. I think tmobile is tryna reel in a bunch of customers before the possible merger. I saw it today so they should still be doing it. You are definitely going to need a two year contract. The offer is in-store only. Not online.
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Click to collapse
Radioshack is going to stop carrying T-Mobile so there getting rid of stock.
Sent from my HTC Sensation 4G using xda premium
Qatar:
QAR 2,599/-
That is USD 712/- without contract.
WHY is there so much price difference between the middle east and the rest of the world? its bein sold everywhere for 550$-600$ , in the middle east 700 and above! why!
€500 in Belgium, Vodafone branded but simfree
€550 for unbranded.
£550 at my local stores
$869.05
That's without contract, on PAG
as i can see, most of us here went the G1 -> G2 -> Relay way.
unfortunatly i'm sitting here in germany where the Relay is not available. and all attempts importing one so far failed. amazon doesn't have it in stock, ebay sellers don't ship overseas etc.
Can anybody help me aquire such a phone? Either get me one and send it to me or point out a dealer that ships to germany?
Any help would be much appreciated.
Thank you.
kilr00y said:
as i can see, most of us here went the G1 -> G2 -> Relay way.
unfortunatly i'm sitting here in germany where the Relay is not available. and all attempts importing one so far failed. amazon doesn't have it in stock, ebay sellers don't ship overseas etc.
Can anybody help me aquire such a phone? Either get me one and send it to me or point out a dealer that ships to germany?
Any help would be much appreciated.
Thank you.
Click to expand...
Click to collapse
you have 3 options
1) negri electronics (they are trustworthy, i got my doubleshot from them)
2) canada gsm (never tried, and you gotta mail them to sort out the international shipping stuff before you order)
3) ebay
of course, going with ebay is the less expensive but the most risky option. i got my relay from ebay, i had to camp ebay.com for a while and message all the people that had a good auction open (try to stay away from fishy stuff that may be stolen or just a scam) and ask if they would ship oversea.
most of them do not, but some do, it's just a matter of patience.
keep in mind that you will have to pay the duties for importing goods, and they will probably be quite hefty, hovering around ~100€ if you go with a shop like negri electronics
Braccoz said:
you have 3 options
1) negri electronics (they are trustworthy, i got my doubleshot from them)
2) canada gsm (never tried, and you gotta mail them to sort out the international shipping stuff before you order)
3) ebay
of course, going with ebay is the less expensive but the most risky option. i got my relay from ebay, i had to camp ebay.com for a while and message all the people that had a good auction open (try to stay away from fishy stuff that may be stolen or just a scam) and ask if they would ship oversea.
most of them do not, but some do, it's just a matter of patience.
keep in mind that you will have to pay the duties for importing goods, and they will probably be quite hefty, hovering around ~100€ if you go with a shop like negri electronics
Click to expand...
Click to collapse
The main reason why ebay sellers don't ship overseas, is due to customs and shipping. USPS Express mail, is the only way you can ship internationally with tracking. But some countries simply won't allow those shipments.
And the hassle of dealing with problems if something goes wrong...
Sent from my Captivate Glide
thanks for the 2 shops. i will look into it
i do a lot of international trading via ebay, but rarely with the US. but do i get this straight: in a country as large as the United States there is just one carrier which offers sending insured parcels overseas??? hard to believe...
Sent from my HTC Vision using xda app-developers app
gtmaster303 said:
The main reason why ebay sellers don't ship overseas, is due to customs and shipping. USPS Express mail, is the only way you can ship internationally with tracking. But some countries simply won't allow those shipments.
And the hassle of dealing with problems if something goes wrong...
Sent from my Captivate Glide
Click to expand...
Click to collapse
this is incorrect information.
first of all, customs duties will be paid by the buyer when he receives the package. the seller won't even know how much will be paid.
second, you can ship overseas with any major courier like FedEx (i recommend), UPS, DHL and of course USPS which will then be handled by your local postal service.
about stuff going wrong (in the shipment phase) there isn't much if you pay with paypal and make sure the shipping is made via a trustworthy courier with a tracking number.
of course after you have got the phone, you'd be on your own if it has some problems but if you do it right the shipment shouldn't be that much of an issue
negri was out of stock so i just placed an order with canadagsm. camping ebay didn't work for me since i've already tried that one for some weeks.
as the story continues, i will post updates as others might be faced with the same situation
kilr00y said:
negri was out of stock so i just placed an order with canadagsm. camping ebay didn't work for me since i've already tried that one for some weeks.
as the story continues, i will post updates as others might be faced with the same situation
Click to expand...
Click to collapse
What about a service like SHIPITO?
I am from Czech Rep and have a luck that many of my colleagues are flying to US on regular basis but this service could be used just for this very special purpose.
@fantomex:
yeah.. i stumbled over services like that and i'm considering it.
about canadagsm: i wrote a couple of mails with them back and forth about shipping and conditions and after everything was sorted out i told them that i would like to order. no answer from them now for 2 days. seems like it's back to the drawing board. :-/
found an ebay-seller who's willing to ship to germany, but auction is still up for 3 days... and dunno how that will turn out.
anybody can suggest more online stores that will ship to germany? spend an hour or two torturing google and co but it's hard getting any results since search results are filtered by location. and i guess i cannot deny my german IP ^ ^
found a couple of phone stores but they were either out of stock of didn't have the Relay listed at all.
weird that canadagsm stopped responding. anyway negri has written on its site that it is on backorder, and that they usually ship backordered items within few work days (they probably will just buy a phone then unlock and ship it) so i think you can try and ask them.
if you wanna go the ebay way, make sure you buy a perfect (mint) condition phone, no bad imei, and that the seller will ship with tracking to you. (and, ofc, paypal payment)
yeah.. it's weird about canadagsm.. took them an hour to reply to the initial mail. but now: nothing. already re-sent the mail twice..
will contact negri when i get home since the phone on ebay dissapeared without a trace all of a sudden..
Sent from my HTC Vision using xda app-developers app
Hi
Ebay india has a sevice called 'global easybuy'. One can buy anything from ebay usa (irrespective of the seller ships internationally or not) and ebay will deliver to your doorstep. Shipping, customs etc charges are included at the time of payment and are quite nominal. Look for 'global easy buy' on ebay germany. Hope they have this service.
negri said: "we don't know. check our website for updates"...
i have found some forwarding services, but i don't feel to comfortable with it. none of them i ever heard of. don't consider it to be too safe at all with another anonymous person in the middle.
i'm on an ebay auction again atm which will end tomorrow. maybe i get lucky.
Sent from my HTC Vision using xda app-developers app
hint: *cough* jbidwatcher *cough*
I'll ship you one if you paypal me the funds and agree not to sue me if the post office loses it. PM me.
thanks for the offer, nardholio, but i've got lucky on ebay. cell was $305, shipping was $45 via usps... and other means of shipping were clearly un-affordable.
brand new and sealed... and locked ^ ^ but that should be the least problem
let's see what the custom fee will be...
5 days and it made it to san francisco so far.. i guess that's why they call it "snail mail" ^ ^
it's here up and running cm10.1
spent another 50eur on customs. but... worth it
Sent from my SGH-T699 using xda app-developers app
OX Mobile Spy
I personally still relatively tend to eBay shopping, everything went smoothly, you can try.
Hello
To share experiences about pre-order on Amazon websites, availability, model....
I pre-order mine (and S-View cover) on Amazon.fr (import DE model I9505, because less expansive than FR model) april 5th, date non announced.
It's announced for the may 15th on Amazon.es.
Great, could you provide link... Then it's faster to see on amazon of different countries
Enviado desde mi HTC One X usando Tapatalk 2
Ok
Amazon.fr, DE import 649 € : http://www.amazon.fr/gp/product/B00BTCE734/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1
Amazon.fr, FR 679 € : http://www.amazon.fr/Samsung-Galaxy-Smartphone-Android-Allemagne/dp/B00BTCE2M0/ref=sr_1_1?s=electronics&ie=UTF8&qid=1365670994&sr=1-1&keywords=galaxy+s4
Amazon.de, DE 649 € : http://www.amazon.de/Samsung-Smartphone-AMOLED-Touchscreen-Megapixel-white-frost/dp/B00BTCE734/ref=sr_1_2?ie=UTF8&qid=1365671050&sr=8-2&keywords=galaxy+s4
Amazon.co.uk, UK 579,95 £ (26 april) : http://www.amazon.co.uk/gp/product/B00BULAUWG/ref=s9_simh_gw_p23_d2_i3?pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=center-2&pf_rd_r=14BB9Q2BNF9MJXT8RR3M&pf_rd_t=101&pf_rd_p=358549767&pf_rd_i=468294
Amazon.es, ES 699 € (15 may) : http://www.amazon.es/gp/product/B00BU1BSD6/ref=s9_simh_gw_p23_d1_i1?pf_rd_m=A1AT7YVPFBWXBL&pf_rd_s=center-2&pf_rd_r=0HBDSV9GJZ37TB698V43&pf_rd_t=101&pf_rd_p=312235527&pf_rd_i=602357031
Amazon.com, US not announced
thanks for sharing, really useful.
Amazon.es -> Exynos 5 Octa?
azdine57 said:
Amazon.es -> Exynos 5 Octa?
Click to expand...
Click to collapse
Could be, If only there was a bit more detail.
Does anybody know what the price will be within the US?
Also, should I wait a month for the price to drop? (I heard it drops after a month)... first time buying a phone out right
Nephilim-Giant said:
Does anybody know what the price will be within the US?
Also, should I wait a month for the price to drop? (I heard it drops after a month)... first time buying a phone out right
Click to expand...
Click to collapse
Expansys USA has Pre-Order for the Exynos (GT-i9500) versions starting at $775 for the 16GB model.
Baldilocks said:
Expansys USA has Pre-Order for the Exynos (GT-i9500) versions starting at $775 for the 16GB model.
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Sweet jesus!.. I thought these new phones start around 599.
Do you have to buy from an "authorized dealer" for Samsung to cover the phone for the warranty?
Nephilim-Giant said:
Sweet jesus!.. I thought these new phones start around 599.
Do you have to buy from an "authorized dealer" for Samsung to cover the phone for the warranty?
Click to expand...
Click to collapse
Samsung doesn't really warranty unlocked phones sold in the U.S. as they aren't really meant for U.S. retail sale.
Your best bet is just buying one outright from your carrier, Best Buy (for their warranty), or putting it on your home owner's insurance policy. You can even buy 3rd party insurance like SquareTrade.
Baldilocks said:
Expansys USA has Pre-Order for the Exynos (GT-i9500) versions starting at $775 for the 16GB model.
Click to expand...
Click to collapse
Nephilim-Giant said:
Sweet jesus!.. I thought these new phones start around 599.
Do you have to buy from an "authorized dealer" for Samsung to cover the phone for the warranty?
Click to expand...
Click to collapse
This came up in another thread and my personal thoughts about Expansys is to wait a bit until they get their information about what they will send and when they will send it more correct. They have failed to reply to my Email (over 4 days now) about verifying the exact model #s and capabilities of the S4s they are going to sell. Do what you want, but I'm going to buy from an authorized dealer (AT&T, Best Buys, Radio shack, etc...). There are reputable dealers that use Amazon (and I presume Ebay) but I'm not going to take a chance with this kind of money.
Close to launch day, and still no news about availibility on Amazon!
Baldilocks said:
Samsung doesn't really warranty unlocked phones sold in the U.S. as they aren't really meant for U.S. retail sale.
Your best bet is just buying one outright from your carrier, Best Buy (for their warranty), or putting it on your home owner's insurance policy. You can even buy 3rd party insurance like SquareTrade.
Click to expand...
Click to collapse
So if you buy from Bestbuy unlocked phone, the warranty is from Best Buy and not Samsung? I believe this will come from third party companies, much like Best Buy extended warranty.
Now I'm curious, if I buy from Bestbuy using my American Express card, will I get the extended warranty from American Express?
S4 begin to be available in France, but still no news from Amazon :crying:
Amazon Germany is clueless as always with mobile releases.....
Not always! I had the HTC One before everyone in France ordered on amazon.de
Did someone receive the S4 from Amazon europe?
can someone tell me where can i find the phone in uk online or in stores near london without being in a monthly contract. its out of stock everywhere
I canceled my order on Amazon and purchased the phone directly from the Samsung Mobile Store in Paris, why should I wait when a physical shop had it available nearby ? Amazon just weren't fast enough to my tastes.
Phone is now "in stock" in Amazon.fr
Hi has anyone purchased a mate 7
32gb MT7-TL10 from a seller called sanho2013 ?
I purchased from them and there taking ages to deliver my phone.
He said 4-5 days delivery which states from UK but his account location is hongkong. Either way I wasn't bothered aslong as I get my device. Well I purchased last week on Monday and thursday 27th he sent me royal mail tracking. I've tracked it since Thursday and also rang royal mail as it just says tracking will update when we receive the item. Royal mail said they waiting for the item N that we have the job information like my address but the seller still.hasn't give it to them.
I contacted the seller many times he just said royal mail has got it on 26th which is wrong with estimated delivery 31st-2nd which is different to his original delivery date the 30th. But my argument is royal mail.don't even have it yet so he.is ovsly talking crap to me.
I was just woundering if anyone has experienced this ebay seller before. I did reasearch on his account before I purchased and he had a few thousand positive feedback.
I just don't understand how a £389 device hasn't been delivered to.me after a week and half.
Sent from my HTC Wildfire S A510e using XDA Free mobile app
If you order oversea it will take at least 10 days maybe two weeks.
^ seller is shipping from abroad (HongKong) & RoyalMail not got it yet.
The tracking updated last night it is out for delivery. Wish sellers was mote truthfull. It's a lot of money to part with. The sale stated no tax sent from UK.
Sent from my HTC Wildfire S A510e using XDA Free mobile app
vimto25 said:
The tracking updated last night it is out for delivery. Wish sellers was mote truthfull. It's a lot of money to part with. The sale stated no tax sent from UK.
Sent from my HTC Wildfire S A510e using XDA Free mobile app
Click to expand...
Click to collapse
Perhaps he uses triangle shipping from HK to UK then to you.
If so then you wont have taxes to pay, the phone may not be international version though??
roy8846 said:
Perhaps he uses triangle shipping from HK to UK then to you.
If so then you wont have taxes to pay, the phone may not be international version though??
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Click to collapse
I don't no what version all I no its a dual SIM GOLD MT7 tl10 how would I no? I have never had a huawei before allways Samsung LG Sony HTC Apple
Sent from my HTC Wildfire S A510e using XDA Free mobile app
And yes he must use something like that. I dont mind where its from as long as it works on my ee in UK and delivery is correct not 3 days late when they say royal mail has it when they dont
Sent from my HTC Wildfire S A510e using XDA Free mobile app
Yes exactly what he does, hongkong to third party in UK as gift or low value so no tax, then on to you.
Finally received my mate 7. What a beast it even had UK charger inside so I'm guessing its the phone is for the UK as was manufacture sealed. Only problem I found was a little dent in the top left hand corner of the bezel. Not too happy about it but not a lot I can do but will contact the seller.
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
I had the same situation. From a different seller tho. Chinese people have the same tactics.
Try and cancel it, ill tell you where you can get gold mate 7 in a sealed box with eu lte bands with next day delivery for £360
Edit: just read all the comments. I guess im a little bit too late
MUG3NHC said:
I had the same situation. From a different seller tho. Chinese people have the same tactics.
Try and cancel it, ill tell you where you can get gold mate 7 in a sealed box with eu lte bands with next day delivery for £360
Edit: just read all the comments. I guess im a little bit too late
Click to expand...
Click to collapse
Haha yeah little late. They ovsly making some money dodging taxs.
£360 is a good price tho I could only find 1 for 389 apart from a dodgy looking site for the 32GB version. So happy with this phone it's awesome. Definitely be looking into buying more Huawei phones in the future. Wasn't sure what I would receive from the seller but it's all UK as has UK charger inside so very happy. Just wish I didn't get a bit of a dent in the top bezel even.tho it's not very noticeable once I no it's there it eyes always sees it. Hoping for the seller to give me a partial refund as it would cost him a lot to return a doa device and then send another 1 out.
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
What is the model number & firmware version ?
In asia we are experts at opening & resealing boxes, most phones centres where I live have wrapping & sealing machine so you need check things real well.
The gold 32gb dual sim is £300 here & even cheaper than that in China/Kowloon
Do you guys actually have uk warranty ! I have warranty centre in my city near me, almost £400 is a lot of money for no rear retail seller support or reliable warranty.
Mister B said:
What is the model number & firmware version ?
In asia we are experts at opening & resealing boxes, most phones centres where I live have wrapping & sealing machine so you need check things real well.
The gold 32gb dual sim is £300 here & even cheaper than that in China/Kowloon
Do you guys actually have uk warranty ! I have warranty centre in my city near me, almost £400 is a lot of money for no rear retail seller support or reliable warranty.
Click to expand...
Click to collapse
Seller states a year warranty I have a feeling they have there own website as well as sell on eBay. I'm not sure if I can contact Huawei UK in future . What county are you from?
Sent from my HUAWEI MT7-TL10 using XDA Free mobile app
Are you getting U.S. LTE and on what provider, I'm very interested in this beast.
Sent from my MT2L03 using Tapatalk
badrsj said:
Are you getting U.S. LTE and on what provider, I'm very interested in this beast.
Sent from my MT2L03 using Tapatalk
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Click to collapse
If this can help you ?
tndk90 Mar 21, 2015
@techfan1997 I've been using the MT7-L09 model for several months now. It works perfect with LTE on both AT&T's network and T-Mobile's network. It even works well with T-Mobile's AWS 1700 MHz band for its backhaul HSPA+ 4G service. This phone is 100% compliant with US GSM-LTE providers.
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