Dropped my HTC One X this morning and outcome not so good......
Woops!
https://www.dropbox.com/s/ggu8q569x96fxt5/20120910_121601.jpg
djtyres said:
Dropped my HTC One X this morning and outcome not so good......
Woops!
https://www.dropbox.com/s/ggu8q569x96fxt5/20120910_121601.jpg
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Click to collapse
Ouch. That makes me sad
I've dropped mine a couple times, but I've been lucky and both times it bounced away unharmed.
You should send it for a repair. "I'm having issues with the software it keeps freezing".
That's fun! But really I think you could probably find a repair service for fairly cheap.
Sent from my Speak and Spell
Alcoholic said:
You should send it for a repair. "I'm having issues with the software it keeps freezing".
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"For some reason the touchscreen stopped responding... Also the display doesn't seem as, uh, crisp as it used to."
LOL Thanks guys for making my day, getting a good chuckle out of it.
I already replaced the phone since I work at a dealer, but still going to get this fixed one way or another.
Talking with HTC about the possibility of a bad batch of gorilla glass as this isn't a standard break pattern for GGlass
Feel your pain man. Been there done that, unfortunately.
That does look like an odd break. Keep us posted as to what HTC says.
Wow, that's iPhone levels of breakage. Very odd.
B-BUT IT HAS GIRILLA GLASS! IT TOUGH! NO BREAK. NO BREAK GURILLA GLASS. GARILLA BIG TOUGH MONKEY! GLASS BIG AND TOUGH TOO!
All kidding aside, I'm sorry for your luck, OP. Did it land on the corner, or how did you drop it?
danny39 said:
That's fun! But really I think you could probably find a repair service for fairly cheap.
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Another user stated that HTC will replace the screen for $220. Not cheap, but ot horrible either. Its not an easy repair due to the way the One X is constructed, so trusting it to a 3rd party repair shop may lead to mixed (or horrible) results, like this one did (and probably won't save you much money over using HTC):
forum.xda-developers.com/showthread.php?t=1799736
Thread also mentions the HTC repair for $220.
That price from HTC isn't bad at all considering insurance deductibleb would be $200 along with the $7 per month you would have been paying. Plus, it's done by HTC.
Sent from my HTC One X using Tapatalk 2
oh ouch. feel your pain. did that to mine the other week. hopefully soon going to order a replacement from repairsuniverse.com since its the only somewhat legitimate place i have found for a screen replacement besides ebay and $100 is way better that $220. what is an unusual crack pattern for the gorilla glass? mine does look a little similar to yours.
blackplague1347 said:
B-BUT IT HAS GIRILLA GLASS! IT TOUGH! NO BREAK. NO BREAK GURILLA GLASS. GARILLA BIG TOUGH MONKEY! GLASS BIG AND TOUGH TOO!
All kidding aside, I'm sorry for your luck, OP. Did it land on the corner, or how did you drop it?
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Click to collapse
Sadly, I encounter people who think like that every day. They get visibly down when I tell them that it's scratch-resistant glass; not break-proof.
Yeah that really is an unusual break.
Maybe HTC will give you a new one that you can sell
---------- Post added at 06:05 PM ---------- Previous post was at 06:03 PM ----------
redpoint73 said:
Another user stated that HTC will replace the screen for $220. Not cheap, but ot horrible either. Its not an easy repair due to the way the One X is constructed, so trusting it to a 3rd party repair shop may lead to mixed (or horrible) results, like this one did (and probably won't save you much money over using HTC):
forum.xda-developers.com/showthread.php?t=1799736
Thread also mentions the HTC repair for $220.
Click to expand...
Click to collapse
Ouch.
I don't have that kind of money laying around haha
---------- Post added at 06:10 PM ---------- Previous post was at 06:05 PM ----------
blackplague1347 said:
B-BUT IT HAS GIRILLA GLASS! IT TOUGH! NO BREAK. NO BREAK GURILLA GLASS. GARILLA BIG TOUGH MONKEY! GLASS BIG AND TOUGH TOO!
All kidding aside, I'm sorry for your luck, OP. Did it land on the corner, or how did you drop it?
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Click to collapse
That first part is my new Sig, hope you don't mind blackplague
Just looking at it makes me want to put my little goodness inside the otterbox defender :crying:
Hope you get it fixed and enjoy it like you did and maybe this time treat it gentle?
danny39 said:
That first part is my new Sig, hope you don't mind blackplague
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Of course not. Have at it
Sent from my HTC One X using xda app-developers app
that should be a warranty job filed under defective factory standard parts, same thing should be done by apple for all their products as they have halfassed everything, I mean look at their logo its not even a full apple.
lJesseCusterl said:
Sadly, I encounter people who think like that every day. They get visibly down when I tell them that it's scratch-resistant glass; not break-proof.
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Click to collapse
Some woman came into the AT&T store as I was getting my One X complaining about how she broke the glass and it's supposed to be this ultra fancy unbreakable glass etc. and the rep had the funniest face I've ever seen before replying with "Uh, yeah, it clearly says it's scratch resistant, not break resistant. Sorry!" Fun times.
you know what i hate sometimes?
when someone calls you and you pick up to answer, realizing that the charging cable is connected and its pretty short.... and you end up dropping the phone -rolls eyes-
dorksturhh said:
you know what i hate sometimes?
when someone calls you and you pick up to answer, realizing that the charging cable is connected and its pretty short.... and you end up dropping the phone -rolls eyes-
Click to expand...
Click to collapse
I have a USB extension cord plugged into my charger all the time because of this.
Related
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new so copy and paste it
i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
LOCOLAPTOP said:
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new.
Pic: i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
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I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
zer071 said:
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
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It's not Gorilla Glass.
Try buffing it out.
Sent from my ADR6400L using XDA App
wow that hurts
LOCOLAPTOP said:
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new so copy and paste it
i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
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That sucks, same thing happened to me about 2 weeks after I got the d2. I hate spending money on something, then having spend more money to get it replaced because I screwed up. I feel your pain.
man, that sucks
zer071 said:
I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car
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I have seen so many people do this.
httr_ said:
man, that sucks
I have seen so many people do this.
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Just don't plug it in to charge then forget and get out. I've killed two chargers this way. That is why I buy the cheap retractable ones. A) cheap to replace, B) they just snap off, IE not doing much(if any) damage to the usb port of the phone.
zer071 said:
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
Click to expand...
Click to collapse
Oh yah, done that!! In my truck nice 36 inch drop on pavement... My incredible survived it once.. Since then I make sure my phone is next to me.
It just sucks since I had to pay outright since I didn't want a contract.
Any word on when the otter box is coming out for this phone? I never had a case on my original droid but on this phone you need a good one.
LOCOLAPTOP said:
It just sucks since I had to pay outright since I didn't want a contract.
Any word on when the otter box is coming out for this phone? I never had a case on my original droid but on this phone you need a good one.
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Click to collapse
Yea I feel like I need an Otterbox for this phone. For some reason it feels really fragile.
Sorry to hear about your loss. That happened to my nexus one the first week I got it.
Sent from my ADR6400L using XDA Premium App
http://i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
That's sad
Sent from my ADR6400L using Tapatalk
Gorilla glass won't save u either. Trust me been there done that
Sent from my ADR6400L using XDA App
quattr0 said:
Gorilla glass won't save u either. Trust me been there done that
Sent from my ADR6400L using XDA App
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True but its worst without it.
I must be extremely lucky. The other day I dropped my phone as I was getting in the car and the door shut right on it. I didn't slam the door very hard so it didn't latch or anythinf, but I still feared the worst. Luckily nothing was Damaged.
Sent from my Thunderbolt using Perfect Storm xda app.
sorry for the lost, live and learn.
Its so hit or miss man. Ive dropped my Incredible from 5' off a breakfast bar onto tile and nothing but then you hear of others dropping on wood floors at a foot and utter destruction. It just takes that one special spot.
Hell look at the Nexus one when it first released, they had the videos showing the "Genetically altered" Glass they were using with little what looked like erasers bending the glass a million times and some sort of tumbler throwing it around to show the durability and then a week after release they said "The Nexus one should not be placed in pockets due to the high risk of stress cracks" Ahh duhh???!!!
wow i feel your pain. same happned to me with the droid 1
Did that to my EVO the second week I had it after launch. Another $100 I had to put into that phone.
No insurance on my Thunderbolt...we'll see how that plays out.
Looking at buying a slide tomorrow. Is there anything I need to be alarmed of? Do these have screen issues, or any of the like? Just don't want to buy a defective device. Thanks!
quickbird144 said:
Looking at buying a slide tomorrow. Is there anything I need to be alarmed of? Do these have screen issues, or any of the like? Just don't want to buy a defective device. Thanks!
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Click to collapse
HTC = Great quality
No real problems it's such a solid phone, so much so that developer "Blue61X" has bought two of these phones.
a few people said they had dust under there screen but i doubt you need worry, enjoy your slide, its got some real great things going for it all of a sudden the development section here has gone from ~ none to a lot of awesome ROMs.
YES THERE IS ONE THING
Open up a few different boxes and feel the keyboards. We don't have the best keyboard on a phone, they are built strong and built to last, but make sure your specific phone has a keyboard you are content with. My friend has a mt4gs and his keyboard feels better than mine.
Also I just noticed u said ur getting a mytouch 4g, don't get the mytouch 4g, get the mytouch 4g slide =)
Sent from my RubiX ICS Infused using Tapatalk
And. Get the anker 1900 mah 2 battery set that comes with the wall charger off of amazon.
This way u can keep one charging and one being used.
The stock battery gets hot, wears out fast, and the heat is bad for your phone in general.
Sent from my RubiX ICS Infused using Tapatalk
Are the new mt4gs phones on the latest ota? It might make it a pain in the as$ to root
Sent from my RubiX ICS Infused using Tapatalk
Best HTC phone I've owned thus far. Very durable, I remembefr dropping my G2 and ever since I had an issue with the phone turning off on its own... This phone is a beast.
Sent from my myTouch_4G_Slide using Tapatalk
quickbird144 said:
Looking at buying a slide tomorrow. Is there anything I need to be alarmed of? Do these have screen issues, or any of the like? Just don't want to buy a defective device. Thanks!
Click to expand...
Click to collapse
Great phone, keyboard, front camera, good back camera, big screen, good processor. Overall its a good phone, only complaint is the genius button. I wish it was just regular search but you can change that if you're rooted.
Sent from my myTouch_4G_Slide using Tapatalk
Thanks guys! I've had good and bad luck with HTC in the past but this phone just looks amazing all around. I am buying this phone pre owned also. If I don't feel it's right, then I definitely won't move on it but I am excited to see what it has in store! Will update after I check it out.
The only real issue is battery life. If you can afford it, buy a Mugen; otherwise, get the Anker two-pack.
Delivered via candygram for Mr. Mongo.
Got one!!
Gotta say overall I love it. Got it brand new, about a month old, for $160.
Here's why. The screen has the oh so lovely dust particles formed under the screen coming from the bottom left and shooting to the middle of the screen.
I thought HTC learned by now?! Either way, I'm happy and in my eyes i stole it from the guy.
quickbird144 said:
Got one!!
Gotta say overall I love it. Got it brand new, about a month old, for $160.
Here's why. The screen has the oh so lovely dust particles formed under the screen coming from the bottom left and shooting to the middle of the screen.
I thought HTC learned by now?! Either way, I'm happy and in my eyes i stole it from the guy.
Click to expand...
Click to collapse
You'll love it - glad to hear that you got one of these awesome toys to play with!
quickbird144 said:
Got one!!
Gotta say overall I love it. Got it brand new, about a month old, for $160.
Here's why. The screen has the oh so lovely dust particles formed under the screen coming from the bottom left and shooting to the middle of the screen.
I thought HTC learned by now?! Either way, I'm happy and in my eyes i stole it from the guy.
Click to expand...
Click to collapse
you may be able to get the dust removed under warranty. All 4G Slides still have factory warranty from HTC.
Just check to make sure there's no water damage and that one of the screws on the back is covered by a VOID sticker.
Send it in!
gtmaster303 said:
you may be able to get the dust removed under warranty. All 4G Slides still have factory warranty from HTC.
Just check to make sure there's no water damage and that one of the screws on the back is covered by a VOID sticker.
Send it in!
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Even if I'm not the original owner?
The sticker is still white and there is still infact a VOID sticker on one of the screws!
I was thinking of doing so but what's the chance of the same thing happening in the future?
quickbird144 said:
Even if I'm not the original owner?
The sticker is still white and there is still infact a VOID sticker on one of the screws!
I was thinking of doing so but what's the chance of the same thing happening in the future?
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Click to collapse
Doesn't matter if you're not the original owner. Factory warranty starts from date the phone was manufactured
And if it happens again, at least you'll have a clean phone for the time being
gtmaster303 said:
Doesn't matter if you're not the original owner. Factory warranty starts from date the phone was manufactured
And if it happens again, at least you'll have a clean phone for the time being
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Very cool! I'm definitely going to look into that for sure. Thanks!!
How long is that process normally?
quickbird144 said:
Very cool! I'm definitely going to look into that for sure. Thanks!!
How long is that process normally?
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I know this because I just sent my phone in. Took 5 days to ship out. It's going to Texas. They turned it around on the same day. I was amazed. But they do tell you repairs can take anywhere from 6-10 days not including shipping. I'm sure they just say that to stay safe.
You have to pay for shipping though. They will not provide a label.
gtmaster303 said:
I know this because I just sent my phone in. Took 5 days to ship out. It's going to Texas. They turned it around on the same day. I was amazed. But they do tell you repairs can take anywhere from 6-10 days not including shipping. I'm sure they just say that to stay safe.
You have to pay for shipping though. They will not provide a label.
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Awesome. I've never done warranty before so I'm all new to that. I imagine I just ring them up and go from there?
I am not the original owner of the one I sent in.
Neither of mine have the dust issue - mainly because I keep them in cases.
I attached some pictures below - they are pocket sized cases, fit with the trident case around the phone, and have pockets for accessories and batteries.
The zipper on the cases keeps the dust out, and the outer nylon shell makes it slide in and out of my pocket easily.
Notifications are not muffled by the extra layers of fabric, the sounds pierce it quite well and is no different then being in your pocket, vibration works full as well.
Just a thought - but for something this expensive and tiny, I try to take as good care of it as possible.
quickbird144 said:
Awesome. I've never done warranty before so I'm all new to that. I imagine I just ring them up and go from there?
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Click to collapse
Yes, just call them up.
---------- Post added at 01:52 PM ---------- Previous post was at 01:50 PM ----------
Blue6IX said:
I am not the original owner of the one I sent in.
Neither of mine have the dust issue - mainly because I keep them in cases.
I attached some pictures below - they are pocket sized cases, fit with the trident case around the phone, and have pockets for accessories and batteries.
The zipper on the cases keeps the dust out, and the outer nylon shell makes it slide in and out of my pocket easily.
Notifications are not muffled by the extra layers of fabric, the sounds pierce it quite well and is no different then being in your pocket, vibration works full as well.
Just a thought - but for something this expensive and tiny, I try to take as good care of it as possible.
Click to expand...
Click to collapse
Wow, you really like to care of your hardware... I can't deal with cases. They add bulk to the phone. I never drop or abuse my phones anyway.
quickbird144 said:
Awesome. I've never done warranty before so I'm all new to that. I imagine I just ring them up and go from there?
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Click to collapse
Write down the serial number and imei number before you call, but basically yea, that's it.
---------- Post added at 01:58 PM ---------- Previous post was at 01:54 PM ----------
gtmaster303 said:
Yes, just call them up.
---------- Post added at 01:52 PM ---------- Previous post was at 01:50 PM ----------
Wow, you really like to care of your hardware... I can't deal with cases. They add bulk to the phone. I never drop or abuse my phones anyway.
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Heh, well, I want to carry my recovery microsd card, which has a factory restore image on it and other recovery utilities...my usb thumb drive with all of my data, recovery tools and android SDK as well as portable programs on it...then there's the retractable USB cable and cigarette lighter adapter for a car...
The only thing I can't fit in the primary case (black/grey) is an ac adapter, but the rest fits and it's nice and slim.
The other case (red/grey/black kodak) has the second device, video cable, ac adapter and the factory usb cable. It's a bit bulkier, and not my daily travel - but still fits in an upper pants pocket without trouble.
Pretty sure most of you can tell where I am heading with this thread based on the title. I personally find the One S has a rather thin and slippery grip on the side, and I am wondering if the fellow One S owners share similar sentiments.
I had the phone for about 2.5 weeks or so, and was totally loving it, except the fact that I always had a hard time getting a good grip with the phone in my hand. One day, I accidentally dropped the phone, from maybe not more than 3ft high. And unfortunately the screen completely cracked. I was extremely upset, partially at myself for not using a screen protector, but more so at HTC.
Phone is not covered by T-mobile's warranty (no insurance), HTC could not even give me a quote for repair due to the phone was just released. So now I have arguably the latest and best android phone in the market collecting dust at home.
Sorry to hear, dude - was this the grey version?
I don't think a screen protector would have helped you as they're more to protect from scratches, not impact.
Did you buy it with a credit card? If so, you may have insurance without even knowing it.
Dude thats so bad
I new i would break my phone if i didnt get a case... after a few minutes it was slipping out of my hand...
The design is awesome, but they should have implemented so rubber grips down the sides or something..
Anyway, if you do get it fixed...... GET A CASE !! its the best thing i ever bought
Check the House Insurance (if you have it) you may be covered....mine is!
Edit:
Ebay are selling the screens
I know Discover cards have a insurance clause on some of their stuff so you should check that out like the other guy said . . but yea it's slipped out of my hands onto my jeans countless times because of the lack of grip lol .. that's why i bought a case first thing ..and as for screen protectors i've cracked 3 phones with them on (one with a case on as well) so they don't really help from drops and places should tell you that when you buy it too
Can u post a pic of the damage
sent from a guy living in a van down by the river
I dropped phone 2 times but I'm extremely lucky nothing major at all I bought case today but ya it's a bit slipper nexus s was worst
Sent from my HTC VLE_U using XDA
I just got my New One S today as I bricked mine.
:'(
My wife just dropped her One S.... Screen cracked but I'm within the 14 day insurance purchase from T-Mobile. Just got off the phone and within a few weeks we'll warranty the phone. Looking at about 100-120 after all it's a said and done. Needless to say we're lucky on this one.
Sent from my HTC VLE_U using XDA
I dropped my iphone4 a countless of times on concrete and the glass never shattered. I dropped my 1S a couple of times already on ceramic tiles and still nothing except that MAO paint problem.
I think cases are butt ugly and a waste of money. I wouldn't even go for the 1S if I was going to use a case. Seriously put a 1S in a case and what does it have over the SGS3 or the 1X?
Anyway just my opinion
i actually dont believe in phone case either becuz i think they make the phone look ugly and bulky, thus ive never bought phone cases.
however, due to this phone being so thin and slippery, I felt like a grippy phone case is a must have. after surfing around the web for a little while, i found diztronic matte back phone case. Just got the case today and i love it!
high quality case, its made of TPU so it has a good amount of grip. All the holes are cut out perfectly (it doesnt cover any speaker/mic/sensor opening). The case is also thin so it doesnt make my phone bulky (sure it makes ur phone look a little thicker, but it's not a bad compromise at all). And last but not least, i really dig the look of the case, very well designed in my opinion. It also come with a screen protector in case anyone needs one.
And this is exactly why I'm putting a case on my phone for the first time ever. Sorry to hear about your phone mate.
Sent from the future using the Tardis
I've checked online and seen it listed but can I just verify that this phone has Gorilla Glass 1/2? Obviously, that doesn't make it crack proof but I work construction and end up putting my phones through their paces and found that my Milestone (Gorilla Glass) held up a fair bit better than my Desire Z (no Gorilla Glass).
And yes, in my situation a case (And insurance) is a necessity on a three year contract.
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
Get one of these TPU cases, very minimal and offers a good grip, easy to take on and off and has a ever so slightly raised edge around the front so even if you drop it face first the screen won't impact any surfaces. I got the clear one with the curved sand blasted part. I think I paid like $9 shipped and it came within a week.
Thanks
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
kpnyc said:
Thanks everyone for all the sympathetic and constructive replies. Unfortunately the phone is just right over the 14day US T-mobile insurance, and my credit card does not provide any.
I never believed in cases either, always thought it kills the design of the phone, but after this incident, I may think differently. Such a shame though, it's a such a slick looking phone WITHOUT the case. I am considering writing a complaint email to HTC, not sure if it will do any good, but worth a shot.
I had also checked screen replacement online, but they are still in the $150-$200 range.
Click to expand...
Click to collapse
I doubt HTC is going to help you. You dropped it, and therefore are responsible. Yeah, it SUCKS.
Also, I'm surprised that this screen is Gorilla Glass, based on these reports of cracking. What's the point of Gorilla Glass if it breaks just as easy? I know it's scratchproof, but it's also supposed to be much more resistant to breaks.
arpheztwig said:
I've had the phone for all of 5 days. it fell from my hand as I put something down on a rock, litterally no drop whatsoever, but it slid a whopping 6 inches down the rock on it's face and the screen cracked and scratched. if it is supposed to have gorilla glass, I was gypped. I have no renters insurance and didn't buy it with a credit card, but I do have a plan.
-get the insurance from t-mobile, as I'm withing the 14 days
-enjoy not caring about the phone for the next 6 months
-pay the 130 for a replacement through asurion
-sell new phone for 400+ (if the release of the S3 doesn't drop the market value too much)
-buy Galaxy S3
---------- Post added at 04:43 AM ---------- Previous post was at 04:39 AM ----------
oh, just to rub salt in the wound, when I got home, today, after cracking the screen, my dritztronic case, with screen protector, was in my mailbox... mocking me...
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Click to collapse
LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
icecicle04 said:
LOL at the plan BUT what i've learned through all the warranty exchanges i did with my G2x is just call tmobile tell them the phones fine (physically) make up something so they send u out a new one and when they find out its cracked or water damaged or whatever they charge you $74.03 which is almost half of asurion or w.e the company is .. i cracked the F outta my g2x told them it was overheating and they sent me a new one called me in a couple days saying my screens cracked and they're charging me $74.03 just if you wanted my sources it's legit
Click to expand...
Click to collapse
Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
chic.geek said:
Very hard to read and comprehend, mate... Something about paying money to... overheat... water...
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Click to collapse
It's what they SHOULD be doing..seriously. But to explain the process:
Call tmobile
Ask for technical support
Tell them "i don't know what's wrong with my phone, the touch screen isn't working on certain parts and it keeps freezing and calling people on its own" or make up any other non physical issue you can think of.
They'll make you trouble shoot the phone and just play dumb and stick to your "my phone isn't working" excuse
Then the technical support person will tell you "okay, we're going to send you a phone exchange and you just send back the one with issues" they'll ask you if the phone has any PHYSICAL or WATER damage... SAY NO. They'll tell you if they find any damage they will charge you ___ which as the previous poster stated is A LOT cheaper charge than anything the insurance or htc or anyone else will bill you for. You might have to pay for the shipping of the new exchange and that's it.
(and if you end up getting nervous about this and chicken out when the new phone gets to you... just send the same phone back... tmobile sends you a little white box and inside that white box is the shell of the "new" phone with a pre labeled mailing slip and a little sticker to seal the box up again...no big deal)
Make sense?
So I destroyed my first smartphone. I suppose it's pretty good since I have carried a smartphone since the original iPhone, but I forgot my phone was in my pocket and when I took off my pants it slipped out of the pocket and landed face down on the tile floor totally shattering the screen.
My question is has anyone had to send their phone to HTC for screen replacement? If so what did it cost. I don't want to do it myself and void the warranty just in case anything happens to it in the future.
orangeirwin said:
So I destroyed my first smartphone. I suppose it's pretty good since I have carried a smartphone since the original iPhone, but I forgot my phone was in my pocket and when I took off my pants it slipped out of the pocket and landed face down on the tile floor totally shattering the screen.
My question is has anyone had to send their phone to HTC for screen replacement? If so what did it cost. I don't want to do it myself and void the warranty just in case anything happens to it in the future.
Click to expand...
Click to collapse
Did u buy insurance? Because mine did the same and it was about $190 to fix and the deductible would be $199 so I claimed insurance instead. Hope that helps, good luck.
Sent from my HTC One X using Tapatalk 2
Sent mine in on the 20th, got a quote a week later and finally got it back today. $220, shipping included.
Unfortunately I did not. Insurance wasn't available when I got my iPhone and I never thought to add it when it became available; but I can guarantee you I will have it once I get it back from repairs.
As long as your in your first month you can add insurance otherwise your out of luck
Sent from my HTC One X using Tapatalk 2
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
Pictures or it didn't happen. Naw im jk lol. Just wanna see it.
Sent from my SPH-D710 using xda premium
mbaran said:
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
Click to expand...
Click to collapse
Seems very high to me. I couldn't believe the deductible when they told me.
Sent from my HTC One X using Tapatalk 2
mbaran said:
Does a $200 deductible sound high for a 7 dollar a month insurance? That sounds high to me...
Click to expand...
Click to collapse
Wow that's high its 150 deductible in Canada
Sent from my Galaxy Nexus using xda premium
brekec88 said:
Pictures or it didn't happen. Naw im jk lol. Just wanna see it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Here you go.
Replace it yourself.
http://www.ebay.com/sch/?_nkw=htc one x glass&clk_rvr_id=349032309751
orangeirwin said:
Here you go.
Click to expand...
Click to collapse
/cry
ouch
Wow, that hurts to look at. Sorry for your bad luck. :-( I already gave mine a pretty good knock by dropping it into my front jeans pocket where it always goes. I was leaning against a desk, and it slipped down and smacked against the desk through the cloth at the bottom of the pocket. I guess I'm gonna put a case on it, which is too bad since it looks so great naked (and the power button is already hard enough to hit!)
Tinyboss said:
Wow, that hurts to look at. Sorry for your bad luck. :-( I already gave mine a pretty good knock by dropping it into my front jeans pocket where it always goes. I was leaning against a desk, and it slipped down and smacked against the desk through the cloth at the bottom of the pocket. I guess I'm gonna put a case on it, which is too bad since it looks so great naked (and the power button is already hard enough to hit!)
Click to expand...
Click to collapse
I've gone away from using a case, but now I think I'll put it back on. It is hard to cover up the beauty tho.
Sent from my HTC One X using Tapatalk 2
Son of a B!&*$! I read this last night and thought how bad I felt for you, then I got out of my car at work this morning and my phone went flying out of my hand and landed right on the screen. Full spider web glass. I too have been using a big glass screen also since the first iPhone and this is the first break so I guess I am lucky??
Any idea where to go to get the glass changed? Do we send it off to HTC?
P.S. I ordered the Otterbox yesterday because it is finally available in black. Guess I should have got that ugly blue one to hold me over.
bmolloy said:
Son of a B!&*$! I read this last night and thought how bad I felt for you, then I got out of my car at work this morning and my phone went flying out of my hand and landed right on the screen. Full spider web glass. I too have been using a big glass screen also since the first iPhone and this is the first break so I guess I am lucky??
Any idea where to go to get the glass changed? Do we send it off to HTC?
P.S. I ordered the Otterbox yesterday because it is finally available in black. Guess I should have got that ugly blue one to hold me over.
Click to expand...
Click to collapse
Totally sucks. I am sending mine in to HTC for repair because it is less than a month old and I don't want to void the warranty by doing it myself but; you can get the glass for it for around $50 if you want to try it yourself.
I just watch a screen replacement online... Which convinced me that sending it back is the right thing to do, especially while it is under warranty. The crummy thing for me is that I have already been to AT&T with this phone to get it warranty replaced because of constant data drops and wifi issues but they did not have any in stock so I am playing the waiting game. Now I have to pay $200 to replace the screen of a phone I will be ditching as soon as it gets back.
Note to Everyone: GET A RUGGED CASE! my hard shell was no match for a relatively small fall, I am sure this would have held up in the Otterbox I have always had on my phones.
bmolloy said:
I just watch a screen replacement online... Which convinced me that sending it back is the right thing to do, especially while it is under warranty. The crummy thing for me is that I have already been to AT&T with this phone to get it warranty replaced because of constant data drops and wifi issues but they did not have any in stock so I am playing the waiting game. Now I have to pay $200 to replace the screen of a phone I will be ditching as soon as it gets back.
Note to Everyone: GET A RUGGED CASE! my hard shell was no match for a relatively small fall, I am sure this would have held up in the Otterbox I have always had on my phones.
Click to expand...
Click to collapse
What case were you using when it broke?
Sent from my HTC One X using xda premium
ECEXCURSION said:
What case were you using when it broke?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I have the Benks Magic Cookies case. It is really a nice case but it doesn't offer any protection on the glass at all. This is more of a keep scratches off the back case, not at all a shock protection case. I knew that when I got it, this just put an exclamation point behind that idea. I planned on using it as my "not at work go out to dinner type case" but with how easily this broke I think I will use the otterbox exclusively when it gets here.
I see. Well that sucks. I was actually debating whether to get that one before buying my bestbuy case.
Sent from my HTC One X using xda premium
I just spoke to Spigen and they said they will begin selling frames separately this month. Hopefully they'll be fair on pricing as i'd like to have a few different colors to switch out every once and a while.
$10 for each
Sent from my SGH-M919G using Tapatalk 2
Yeah!
Just bought 3! Thank god because I just broke mine! Thank you spigen
sneekerpimpz said:
Just bought 3! Thank god because I just broke mine! Thank you spigen
Click to expand...
Click to collapse
aight you are just like my wife, i hope she doesn't she get to know. she'll want all colors.
I'm awaiting my case.
What I find funny though is that Spigen is selling the frames separately, which is a good thing for color choice, while customers are reporting that their frames are peeling and breaking.
Hmmm.....a self sustaining market.
I'm paying $30+ for a case and I don't expect it to fail in a short period of time, if at all.
Time will tell, but so far the comments are not leaning towards the positive side.
Yeah, mine actually peeled.
I had the neohybrid ex for my s2 and it still like new.
Whereas this time round it peeled barely even one month after use.
I love my neo hybrid but one drop and my frame split. I ordered a real one and when it hit the floor on is corner it cracked then split. I tried super glue but because you have to squeeze the frame on it always splits.
I would like if spigen sells the frames cheaper because now I want new colors plus the one I broke. Im using a fake UAG now and im loving it.
Sent from my SPH-L720 using Tapatalk 4 Beta
Hm that sucks guys, maybe I've had good luck with mine. I've dropped my Neo Hybrid an effing ton all over the place and the frame is still scratchless and no paint has come off
Sent from my SPH-L720 using xda app-developers app
ustlyer after
bout time! :laugh:
Cracked mine when I tried to take the case apart.
---------- Post added at 12:09 AM ---------- Previous post was at 12:02 AM ----------
I'm going to email them to see but either way Im very happy with how the case has held up.
GraveDigger88 said:
Cracked mine when I tried to take the case apart.
---------- Post added at 12:09 AM ---------- Previous post was at 12:02 AM ----------
I'm going to email them to see but either way Im very happy with how the case has held up.
Click to expand...
Click to collapse
I don't think they'll do squat about this.
There's a warning not to separate frame from the TPU/Silicone. They'll probably try to blame it as user inflicted damage.
lambstone said:
I don't think they'll do squat about this.
There's a warning not to separate frame from the TPU/Silicone. They'll probably try to blame it as user inflicted damage.
Click to expand...
Click to collapse
There's a warning but yet they offer separate cases for it now? Lol
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
coolraghav said:
aight you are just like my wife, i hope she doesn't she get to know. she'll want all colors.
Click to expand...
Click to collapse
I'm a accessory whore man! What can I say? I like my phones like I like my women....many different flavors!