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the touchscreen of my samsung galaxy SL i9003 stops responding about 5 seconds after i unlock the screen.
I have done factory reset but problem still persists. Please help.
PTMensah said:
the touchscreen of my samsung galaxy SL i9003 stops responding about 5 seconds after i unlock the screen.
I have done factory reset but problem still persists. Please help.
Click to expand...
Click to collapse
Is your phone in warranty?
can you give us some basic information? such like rom & kernel version, wether you rooted and ade using cputuningtools or something like that.
if you are under stock rom(original samsung & all further updates over kies) and u have done nothing unnormally so far i would recommend use the warranty too; )
Sent from my GT-I9003 using XDA
thanks guys
i have not rooted or changed the stock rom
i only factory reset it when the problem started
i just discovered that when i plug in the charger the touch screen works normally but does not respond to touch when not charging
PTMensah said:
thanks guys
i have not rooted or changed the stock rom
i only factory reset it when the problem started
i just discovered that when i plug in the charger the touch screen works normally but does not respond to touch when not charging
Click to expand...
Click to collapse
I had the same issue. I got my touch panel replaced by the Samsung guys. That's why I was asking whether your phone is under warranty or not.
Sent from my SIII looking SL
....
...
I'm more on XDA than FB...
Here we go, this proves this has nothing to with CM9, this guy is on stock.
Many people are blaming CM9 for this and claiming it caused the problem.
It's a hardware defect.
Skander1998 said:
Here we go, this proves this has nothing to with CM9, this guy is on stock.
Many people are blaming CM9 for this and claiming it caused the problem.
It's a hardware defect.
Click to expand...
Click to collapse
Agree. :good:
I'll wait for a few weeks or till the phone is usable for the kernel 3.0. :fingers-crossed:
If not then no other option but create a Rs.5000 hole in my pocket. :crying:
Same case with me... Bought the i9003 March 2011.
I'm on DDKP3 and around the same time as the OP, my touchscreen started to act strange... responsive only when charger is plugged in. Tried factory reset, but problem came back after some hours!
If this is a product-wide issue, then I guess sammy should replace it for free, even if it's out of warranty... too busy to go to the nearest service cenrter, will check later.
Till then, please keep me updated how it goes for you.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Just wondering, if a reflash of DDKP3 via ODIN or any custom ROM would solve the issue... please suggest.
I guess the sensitivity settings (or something like that) has changed without you knowing. Don't know if it is the same as s2 but in s2, sensitivity of the phone not plugged in the charger and plugged in has different settings. So maybe the settings for it in your case (unplugged) has changed but not on the plugged in settings. It's all in the kernel btw.
Sent from my GT-I9100 using xda premium
^^^ So what do you suggest?
agnivo007 said:
^^^ So what do you suggest?
Click to expand...
Click to collapse
Maybe asking a kernel dev if the values changed or what not. If i'm correct then it's a software problem, if not then maybe a hardware problem.
Sent from my GT-I9100 using xda premium
Same problem!!!
It happened last week when my phone surprisingly started showing this problem. After unlocking the phone the screen becomes unresponsive. In my case it is just 1-2 secs after unlocking the phone.
It lasted for a day, I tried flashing different ROMs. I was on XXKPE when it happened. And than suddenly my phone started working fine until yesterday when this thing again happened and the problem still persists (I am still on KPE). I dont know what to do.
I think it can be some software problem as the screen and touch keys do work for some time before becoming unresponsive and even the logcat shows no problems for the touch screen. I am going to try more ROMs now. Will keep you posted.
Possible solution !!!
Friends, I think I found a possible solution for this issue. Though it seems to work for me... I have to keep the phone under observation for some days until I can say it's the final solution.
A similar thread: http://forum.xda-developers.com/showthread.php?t=1695149
The possible cause for the touch screen going unresponsive seems not to be a hardware/software glitch; but environmental issue! And it doesn't depend on the ROM your'e running.
I noticed that most people from India having this issue say that this problem started in June, when the rainy season starts and it gets humid and damp.
In fact my phone showed this issue when it had rained for the last 2 days and it was very damp and humid inside the house.
You can do the following:
1. Take out the back cover, memory card, SIM and battery.
2. Place the backside of the phone near a hot air source (on top of a running CRT TV/monitor, hairdryer, laptop fan vent) for sometime.
3. Reassemble and check if the problem has gone away.
Do not panic if the handset gets a bit hot in the process!
In my case, I left it on the top grille of a CRT TV for a day which ran for 8hrs.
Do let me know if this works for you...
Flashing the ROM does not solve the problem
neetinnagap said:
It happened last week when my phone surprisingly started showing this problem. After unlocking the phone the screen becomes unresponsive. In my case it is just 1-2 secs after unlocking the phone.
It lasted for a day, I tried flashing different ROMs. I was on XXKPE when it happened. And than suddenly my phone started working fine until yesterday when this thing again happened and the problem still persists (I am still on KPE). I dont know what to do.
I think it can be some software problem as the screen and touch keys do work for some time before becoming unresponsive and even the logcat shows no problems for the touch screen. I am going to try more ROMs now. Will keep you posted.
Click to expand...
Click to collapse
I've sent the phone to the samsung guys who have flashed the phone twice but the problem still persists.
PLs keep us updated
agnivo007 said:
Friends, I think I found a possible solution for this issue. Though it seems to work for me... I have to keep the phone under observation for some days until I can say it's the final solution.
A similar thread: http://forum.xda-developers.com/showthread.php?t=1695149
The possible cause for the touch screen going unresponsive seems not to be a hardware/software glitch; but environmental issue! And it doesn't depend on the ROM your'e running.
I noticed that most people from India having this issue say that this problem started in June, when the rainy season starts and it gets humid and damp.
In fact my phone showed this issue when it had rained for the last 2 days and it was very damp and humid inside the house.
You can do the following:
1. Take out the back cover, memory card, SIM and battery.
2. Place the backside of the phone near a hot air source (on top of a running CRT TV/monitor, hairdryer, laptop fan vent) for sometime.
3. Reassemble and check if the problem has gone away.
Do not panic if the handset gets a bit hot in the process!
In my case, I left it on the top grille of a CRT TV for a day which ran for 8hrs.
Do let me know if this works for you...
Click to expand...
Click to collapse
Thanks.
Pls keep us updated
Problem Solved!!
Thanks to agnivo007.
I guess the climate is the only reason. I used his method to heat up my phone a little bit by charging it enough. Than it started working fine. No problems since then. Lets see.
ephraim033 said:
I guess the sensitivity settings (or something like that) has changed without you knowing. Don't know if it is the same as s2 but in s2, sensitivity of the phone not plugged in the charger and plugged in has different settings. So maybe the settings for it in your case (unplugged) has changed but not on the plugged in settings. It's all in the kernel btw.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
But changing the panel solves the issue..
The kernel won't reset itself if you change the screen.
Skander1998 said:
But changing the panel solves the issue..
The kernel won't reset itself if you change the screen.
Click to expand...
Click to collapse
ephraim033 said:
Maybe asking a kernel dev if the values changed or what not. If i'm correct then it's a software problem, if not then maybe a hardware problem.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Sent from my GT-I9100 using xda premium
Touch Screen non-responsive Problem
I had the same issue and when i dismantlement the thing, came across a small batter. could this be the reason? Cos while charging this battery is not used but when running with battery, this small dry typed batter can be in use.
Found Any Solution
Could any 1 find a solution for this matter?
If so pls. update. Mine is still there.
I can't get rid of it.
Greeting my fellow phonenerds, today I accidently my nexus 5, in the water after having it and loved it with all my heart for more than half a year. My heart stopped and my breath was on strike, but i was quick in turning it off and leaving it for drying in the sun for a few hours (it was pretty hot this day), with the back case opened. I started the phone and saw some quite depressing and scary phenomena, like, flickering screen, lines switching rapidly, but also no touch input, nothing registered, it sometimes "touched itself on random locations" but without my control. So i shut it off, leaving it for more drying, i've also cleansed the electronic connections with acetone very carefully to remove any oxidation or dirt from the water, left it for drying again. The screen is ok now, some little flickering from whiter to darker, but mostly fine, no buggy ****. Altough it cannot still sense my touch input, but i've only tried booting to the main os so i thught, wel lets try booting it in recovery mode, and voila! the touch works fine, but not when booted into the home screen. What is the problem?
The problem is it got wet..... Lol
Sorry, but kinda a silly question.
Water usually fries something.
Send it for repair. ?
---------- Post added at 09:01 PM ---------- Previous post was at 08:59 PM ----------
To be clear....water will not ever, in anyway, affect software.....so I'm sure you have hardware damage, as is usually the case with water damage.
Hey, flash stock to it and see. If it works, awesome!!! If its the same....game over.
KJ said:
The problem is it got wet..... Lol
Sorry, but kinda a silly question.
Water usually fries something.
Send it for repair. ?
---------- Post added at 09:01 PM ---------- Previous post was at 08:59 PM ----------
To be clear....water will not ever, in anyway, affect software.....so I'm sure you have hardware damage, as is usually the case with water damage.
Hey, flash stock to it and see. If it works, awesome!!! If its the same....game over.
Click to expand...
Click to collapse
I will try to flash stock. I think it's just weird that the touch works in twrp recovery and not in the OS, dont you think?
NexusFive said:
I will try to flash stock. I think it's just weird that the touch works in twrp recovery and not in the OS, dont you think?
Click to expand...
Click to collapse
Yes, its strange....but could just be how it is. Getting it wet won't alter files... Just fry hardware.
If its the same after a wipe and stock flash....you're probably pooched. That rules out software anyway.
Good luck!
KJ said:
Yes, its strange....but could just be how it is. Getting it wet won't alter files... Just fry hardware.
If its the same after a wipe and stock flash....you're probably pooched. That rules out software anyway.
Good luck!
Click to expand...
Click to collapse
It is strange, doesnt sound logical at all, does twrp use other hardware to sense input? no. Well, somehow the water made the phone buggy, because it works now Clean install of carbonrom.
Edit* I took my joy too early, its still buggy, sometimes the touch works great, then the os freezes and a simple restard of screen can make it funcion again.
I cleanflashed stock. Everything stock. After every clean install I can use the phone flawlessy for about 1 minute, before the screen freezes (animations still show, like background animations) and no touch is registered anymore, if i turn off n on the screen, i may be able to use touch for a few seconds again before it freezes. Im pretty sure my phone is broken, but im not sure what is broken, the touch obviously works, the screen works, its just some other problem, maybe a weird voltage builds up in the screen after you use it for a while because some little connection is fried i dont know. Im just curious what is wrong, maybe i should just send it in to a repair clinic.
NexusFive said:
i should just send it in to a repair clinic.
Click to expand...
Click to collapse
Yep
Hey there!
Yesterday i got a notification on my phone, and as I turned on the screen and tried to unlock I realised that the phone didn't respond to any touches.
As is normal, I did a hard reboot of the device, which didn't fix the issue. I then booted into recovery to reinstall my kernel, but as I have Philz recovery installed, I noticed that there were also no touches registered.
I proceeded to reflash my kernel navigating with the volume- and power keys, but after a reboot It didn't fix my issue.
Then I tried reföashing the latest modem, but that didn't help also.
After that I disassembled my phone to see if any connector was loose, but there wasn't.
From this point on I've got no clue what could be wrong as there is no visible damage to the digitizer glass, or the screen assembly in general. I also didn't flash anything wrong. As I said, I unlocked my device, and suddenly the touchscreen was dead.
I am taking my phone to a repair shop today, and I'll see if anything can be fixed. If not, I'll buy a screen assenbly online, and replace it by myself, but that is rather the second option as one either costs 130€, or it takes two months to ship.
Anyone else got this problem, or knows what is wrong?
Help is appreciated.
EDIT: Repair Shops website literally say "We repair any model from any manufacturer" but when I asked the guy he said, quote, "We don't carry those crappy China phones". Obviously he has got no f*ing clue what he's talking about, guess I'll never go there again
Edit #2: Touch now works but somehow only in recovery
Lol
Sent from my A0001 using XDA Free mobile app
---------- Post added at 07:19 PM ---------- Previous post was at 07:18 PM ----------
Sometime when you put your phone in the pocket and you give the pressure too much it can break the chip of touchscreen too!
Sent from my A0001 using XDA Free mobile app
@chillstep1998 it sounds like touch screen driver has died. Send it to OPO to be repaired.
tetakpatalked from A0001-OPO
tetakpatak said:
@chillstep1998 it sounds like touch screen driver has died. Send it to OPO to be repaired.
tetakpatalked from A0001-OPO
Click to expand...
Click to collapse
Yeah, I'd do that, problem is I got mine from Oppomart, so I got no warranty
My U11 is having problems recognizing touches. The digitizer itself is fine when I check with testing apps or the developer options. However in normal everyday use, I find myself having to repeat actions quite often, maybe once every 20 touches. It's not really consistent... sometimes it's like the phone expects you to be REALLY precise when tapping a button or text label. In other cases light touches are not recognized until I try a 2nd time. And sometimes I try to open the navigation drawer by swiping from the left edge of the screen and again I have to try a second time.
The phone works perfect if I am really careful when using the screen, but in my previous HTC phones (M8, 10) using the screen was completely effortless so this is a bit odd.
Anyone experiencing something similar?
I've noticed the same thing. thought it was me. I get it sometimes moving icons around and other times. I'll keep track of when and how and report.
I may be able to test with a 2nd unit in a few days, I'll see if I get the same issues.
It does feel like a software calibration issue rather than a hardware one though. I have the "show taps" option enabled in dev tools now and the taps are definitely being registered, it's just that the actions are sometimes not triggered.
Same here. Sometimes have to tap 2 or 3 times.
Sent from my SM-G950U using Tapatalk
The same problem here
Odesláno z mého Pixel C pomocí Tapatalk
I have the same problem; most prominent when my hands are too dry, and worst at navigation buttons under the screen. Maybe use the glove mode?
Just updating the thread to say that the phone is now working a lot better. I still get the odd tap that is not recognized but it's not nearly as common as it used to be, the phone is perfectly usable most of the time now.
Not sure what changed, I came from a M8 so maybe it was just a matter of getting used to the new size of the device (the way you type does change quite a bit with these larger screens), or maybe there were improvements in the software, I went from 1.03 to 1.13 a few days ago.
Same issue on 2 household U11
I just got the phone about 2 hours ago. I agree sometimes touches don't register. Very annoying.
Sent from my HTC U11 using XDA-Developers Legacy app
Same here as well, thought I was losing my mind. Also I can be typing something and it will trigger the pull down notification tray up top, weird. But it's very inconsistent. I don't recall seeing this before the latest update.
Sent from my SM-G955U using XDA-Developers Legacy app
Same for me, hopefully some update will fix it.
I don't think an update will fix this. The issue was so bad I asked for a replacement. Unfortunately, it will take over week to get a replacement. HTC Customer Service takes forever to respond, then shipping phone back, and then getting replacement.
Sent from my G8142 using XDA-Developers Legacy app
martinezma99 said:
I don't think an update will fix this. The issue was so bad I asked for a replacement. Unfortunately, it will take over week to get a replacement. HTC Customer Service takes forever to respond, then shipping phone back, and then getting replacement.
Click to expand...
Click to collapse
Well I don't think a replacement will fix it either then.
My second unit has the same problem so I would say replacement is not a solution. I hope they can fix it by some SW update.
Same problem here. I just did a factory reset last night to fix a different issue though so I'll see if it's still happening.
Have also touch issues and will now repair this from HTC.
techboy10 said:
Same problem here. I just did a factory reset last night to fix a different issue though so I'll see if it's still happening.
Click to expand...
Click to collapse
I was going to hard reset this morning as well but didn't feel like setting everything back up so I will deal with it for now. But if it fixes the problem then I will for sure. So let us know how it goes for you.
techboy10 said:
Same problem here. I just did a factory reset last night to fix a different issue though so I'll see if it's still happening.
Click to expand...
Click to collapse
Any improvements since the hard reset?
themuffinman said:
Any improvements since the hard reset?
Click to expand...
Click to collapse
Maybe a little bit. Seems to be less frequent now but I still notice it every once in a while. Really weird/annoying.
techboy10 said:
Maybe a little bit. Seems to be less frequent now but I still notice it every once in a while. Really weird/annoying.
Click to expand...
Click to collapse
Are you using a screen protector?
Hi guys,
i'm having an issue with my HTC u11, basically when i'm using the phone randomly the swipe down screen (when you swipe the screen down from top to bottom to get the notifications) comes down.
For example if while i am writing a message then drop down screen will come down when i'm typing, i then have to swipe up and continue and again.
it happens more or less all the time and is quite annoying.
any ideas?
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
killa_byte said:
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
Click to expand...
Click to collapse
Well i had the same issue. Was driving me mad! Thanks for the info.
I don't use nova and I have been experiencing this same problem so now what?
Sent from my SM-G955U using XDA-Developers Legacy app
Yeah i though the Nova setting had solved it but it seems to be back again for me, although not as frequent.
I also experience the keyboard collapsing randomly too. Anyone get that?
Hi guys, thought nova got rid bit guess not. I still get the issue. Would this be a software issue or do I have a fault with my hardware?
Any tests I can do?
I reported my issues to HTC and they replied with the following :
To test the function of the touch screen please follow the below steps
1- Dial *#*#3424#*#* > the press accept.
2- From the options, mark Line drawing test > then press run.
3- Then start drawing on the screen to check if there are parts that do not respond
The screen does not have any dead or unresponsive spots tho and the test passes without any issues.
Does anyone experience the keyboard collapses also?
I might do a full reset soon to see if that helps any. If not i will be getting back in touch with HTC.
Did all this as well, and all the tests that I've ran pass just fine. I've also done a hard reset and it didn't make any difference. I do notice that after a soft reset that it takes a while for it to happen again. It's annoying as hell so I will be monitoring this thread. Whatever you find out from htc please update this thread so we can figure out what the hell is going on.
Sent from my SM-G955U using XDA-Developers Legacy app
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
killa_byte said:
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
Click to expand...
Click to collapse
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
themuffinman said:
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
Click to expand...
Click to collapse
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
I have emailed HTC back advising them that others are reporting the issue so unlikely that it's a single handset issue.
Awaiting their reply. No doubt it will be along the same lines that @dobknobby got and have to go through the 10 day repair process.
Will update when I get a reply.
I have had the same problem, and I have done the a lot of the same steps;
I tried several different screen protectors, thinking that was causing the issue. I have had no screen protector on for the last week, and yep it still happens.
Shut off edge sense, still happened.
Tested the touch screen, and everything passed.
Last night I noticed that it seemed to be related to the pressure I was putting on the screen, if I pressed down harder on the screen and slide my finger left or right or up the notification bar would come down. Did some more testing and for awhile I was able to reproduce it about 50% of the time. I rebooted the phone into safe mode (hold power button down and then press and hold the power off option for about 5 seconds it will ask if you want to reboot into safe mode). In Safe mode I could not reproduce it, Safe mode disables ALL third party apps.
WARNING: when I rebooted my phone to go back to "normal" all of my widgets and groupings were not on the screens, had to re add them.
After doing all this testing last night, I have not seen the notification come down, but like someone said it seems to get worse the longer the phone is running before reboot.
I was going to do a hard reset, today but that sounds like that may not help.
Not sure if this is software, but with the testing I did last night it seem to work fine in safe mode. However I have wondered if it is something with the screen, like is flexing enough for the sensors at the top to react to the pressure/flex.
Well keep testing and report back.
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
OK, i have ordered HTC u11 this morning from amazon, but i guess i will cancel my order. Had many problems with htc phones in the past. Saw many reviews and thought that this one is perfect with no flaws... Ahh..... Already ordered some accessories for my new device... It's really a shame to read this kind of threads. Hope you guys will find a solution and hope that this won't be a hardware issue.
djbutter said:
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
Click to expand...
Click to collapse
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
shivadow said:
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
Click to expand...
Click to collapse
Personally I made sure to address all your points when trying to figure out what is going on. So none of this applies to me.
scotia_rfc said:
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Click to expand...
Click to collapse
It doesn't collapse for me, but i do occasionally have the notification shade pulled down.
dobknobby said:
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
Click to expand...
Click to collapse
Same here, only I was told 7 to 15 business days. Offered to give c card to have a replacement shipped, but that is no longer an option with HTC.
So when I washed my M9, I was without a device for 2 days, but now that their phone is crap, it's going to be 3-4 weeks.
Unhappy....